Nanas Smoke Shop

3414 W Union Hills Dr #3, Phoenix, AZ 85027, United States
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Nanas Smoke Shop
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Ca
Review №1

Here is a honest review of Nana’s. From a customer of 10 plus years. Even though I have a friendly relationship with the workers that work, mostly the night shift. I would say their customer service is one star, at most. Upon arrival you instantly are watched, every move made like you have stolen previously from this store. Not only do they watch you like a hawk if you enter the store (which is supposed to close at midnight )any time after 11 they completely make the customer feel uncomfortable and rushed. Basically push you out of the store giving you any time to look through the inventory. Also on top of this there prices are steeper than almost every other smoke shop. They got great quality items and a lot of inventory. But other than that, there employees could learn customer service, I mean we are the ones that pay the bills.!

Mi
Review №2

Nana’s the absolute best! She knows every you need, before you can even say it! The shop may look a little messy, but Nana knows exactly where everything is! I recommend everyone check it out, especially cause they’re open late which is a huge benefit. Shout out to Nana who’s been doing her thing for many years! Shes always got what you need, and she’s a damn good saleswoman, always leave with more than you intended! You won’t be disappointed!

Da
Review №3

This is one of two locations. Outstanding customer service! Good selection and reasonable prices. Great parking. Fast friendly service.

Jo
Review №4

Always have a positive experience when I stop in at this place. The lady that works there (she also works at the other location as well) forget her name, but she is just the absolute best. Love seeing her. Great conversations and knowledgeable about tons of things!!! Isnt pushy and gives me great deals on certain items. Thanks for being so amazing!!! 🙂 Hopefully Ill be seeing you soon. Thank you again!

Re
Review №5

Love this place. They always have good quality items and great prices. And the staff are super helpful and friendly. Ive been going here for at least 10 Years and will keep coming back.

Ka
Review №6

Highly recommended best selection s of knives vapes and all for smoker stuff

Co
Review №7

Service was good but no mention of the service fee for cards, not OK. Also said they had a sale going but charged full price.

He
Review №8

I love how this place Tries to actually help you find what youre looking And if you dont know what youre looking for, they help you solve your provlem by finding the best item for you instead of just trying to upsell you and get you to buy everything. They do treat you like family there and are so nice and welcoming. No wonder why this smoke shop is well-known in this area for being who they are.

J
Review №9

Stopped here on my way back to flagstaff...saw the good reviews and was extremely disappointed. I got followed around the store which wasnt really a problem until the older gentleman told (not asked) to leave because he was closing the store. Idk what the guys issue was, but be lost out in at least $100. I went to McDonalds nearby and in the 40 minutes I was at McDonalds, the guy never closed the store.

Ni
Review №10

This place will ROB YOU BLIND OF your money by selling bad and dried out Tobacco products on purpose. The lady knew the wraps were bad when I came back in. She knew something was wrong. I bought several cigar wraps that are dried out and they don’t offer replacement but purchase again and get a discount but that might be dry as hell wraps too. I’m not wasting my money. Don’t come here. Go to liquid vape 4 u. Better service. Nann is trash.

Sh
Review №11

Wont give pricing over the phone. Annoying. CBD prices are 20-30% higher than the same brands offer online. Good if you need it quick. However, check the expiration... I didnt notice that the tincture I was sold expired two years ago

Me
Review №12

Love Nanas especially love my ladies crystal and Cassie!!! Also Matt on occasion and cant forget the older dude who to be honest I was kinda scared of at first when we first started going there but that was like 5yrs ago now I know hes just quite and an observer but super nice and wicked chill. The ladies as well as Matt are super helpful with the disposable vapes and always know whats greatest and latest and almost never steer us wrong. They all overall just know the merchandise its refreshing to say the least. Store always looks great and new invatory all the time crystals always changing it up! Great selection of bongs and glass pipes that no one else has as well as torches and lighters . always uusually sale items to choose from in center of store. Everyone there has been great well keep coming back for sure!!PS.But....... They need to update and upgrade their body jewelry and jewelry all the way around man Ive been holding out getting new tunnels or gauges because Ive been waiting for them to get new stuff...come on maaaan!,!, lol seriously though !!,

N
Review №13

My one stop shop! Took one visit for me to call it my place ☺️ RANIA!! Love her! She’s so kind and always is no matter the time of day. This place has everything and then some. There are alot of shops in the area, but the rapport build with customers matters!

Me
Review №14

My favorite smoke/head shop for years now! Consistently great customer service! Staff is knowledgeable and always very welcoming. I’d heard prices were higher, but they’re definitely lower! I’ve compared several items with other shops in the area & Nana’s $ were lower. They also have a very large selection. I’ve moved so they’re not as close to me now, but I drive a couple miles further to go there. I know I’ll never be disappointed. Highly recommend!

Br
Review №15

Ive been coming here to Nanas for years, great staff, with a pretty wide and interesting selection of merchandise high quality glass & touchesAlong with mich more.I suggest you check them out some time.for low

Ch
Review №16

I have been coming to Nanas for years for my smoking supplies and have always had the best service and most help from their very interested and knowledgeable employees. Thanks Nanas for the help and great discount gear.

Th
Review №17

Great place that has a great selection at low prices! They really come through in a pinch when you need something, they helped me with a hookah part, a pipe that typically is specialized because it fits specially for hookahs. They had what I needed thankfully and the service was great, fast, and exactly what I needed.

St
Review №18

I have been a customer here for well over a decade.I will always keep coming back because they are the most reliable shop around. Everytime I move and try to use a different smoke shop closer to me, I am always disappointed and end up driving the extra few miles to go to the place that I can depend on; Nanas, of course! They have remained consistent over the years. I can always count on being able to purchase what I need, even late at night, without worrying about being shorted on quality. The staff is amazing, treating me like family every time I walk in the door. They have the best variety of options to choose from when it comes to vapes as well as all the other fun little items. Theyve got an assortment of high quality products to choose from, no matter what it is Im looking for. There is always someone ready to help me pick out something new and they are extremely knowledgeable about their inventory. The staff will take the time to have a conversation and give their honest opinion on different flavors and such when asked. If youre one of the rare people that claim to have had an issue at this store, let me clarify that the issue is not Nanas, it is not the staff or the products either. It is YOU. The only people to encounter problems are those that create problems or those that simply ARE the problem with their bad attitudes, or because they got caught trying to be shady and do something dumb, like steal or pay with fake money, and Nanas wont stand for that. Just be a decent person and you will be treated with nothing but respect and NEVER will you have a bad experience. Thank you Nanas Smoke Shop. We are lucky to have you in the neighborhood. Keep up the good work. Your community loves and appreciates you!

An
Review №19

Everyone! This is literally the best smoke shop ever! I been to a lot but the knowledge and customer service that they all have here is amazing. They know a lot and never try to overcharge. They have very good crazy good prices for glass and papers, they also carry many papers. I love this shop since moving in this area and its a classic go to now for any type of smoke needs.NANA SMOKES best place!

So
Review №20

We always love going to see all the new merchandise! Great employees

Is
Review №21

The nicest people!! Great selection, they made shopping and choosing my item so easy. Great recommendations, fair prices, and super close to my house. I knew what I wanted — but had no idea what I was looking for or what brand I should get, so thank you for helping me choose! Highly recommend this place! Thank you guys!

X
Review №22

Needed replacement for e-cig I’d been using for years. Staff got on it and recommended a brand. Excellent recommendation. Better than the one I’d been using. Will definitely go back for future needs.

As
Review №23

I bought loose leafs here & they had mold on them!!! I took the pack right back & explained it didn’t have the authentication barcode & it’s moldy showed all the leafs unused. I was told I can get a discount on a new pack & well it’s tobacco so what do you expect. Selling fake product & TAXING for it too. GO SOMEWHERE ELSE

My
Review №24

Nanas is my go to for Kratom. They have different varieties - powder, capsules, extracts. Their house blend Red Malay capsules are amazing and affordable. I have also developed a love for the Trainwreck blend (a mix of red, green, and white) which is tremendous for pain relief with a kick of energy. A bag of 500 capsules costs around $50 and lasts three weeks for me. Watch out for developing a tolerance. Just switch between strains to prevent it.The absolute best thing about Nanas is their customer service. Whenever I walk in, someone greets me with a smile. Usually I tell them what Im looking for and they always have recommendations. Their store is clean and well organized. Its just such a pleasant environment to shop in.

Li
Review №25

I love this smoke shop, the atmosphere is very warm and inviting. The people who work there really make being personable a priority. Great people, even better merchandise with prices that are reasonable. There have even been times where I was short on change and they told me not to worry about it. They are top tier when it comes to customer service, like Ava and Ash. My personal thanks to you both for going above and beyond expectation on my behalf. Your willingness to be helpful goes a long way with me.

Da
Review №26

The staff is so much fun and very helpful! The variety is amazing. The prices cant be beat.

Ca
Review №27

Every disposable vape I have ever bought from here,dies within two days of use. They charge an extra five dollars in tax for every vape and a debit fee. (10 dollar cube vape came out to 16 dollars) cigarettes are over priced (lucky strikes are 11 dollars vs normal 6) DO NOT COME HERE. SAVE YOUR MONEY. Promise you its not worth it. Gravitate smoke shop has way better deals.

Ch
Review №28

Cool place with friendly, knowledgeable people. Some prices are flexible. Incredible assortment of things for yourself or gifts for friends and family.

Al
Review №29

My favorite shop of all time. Awesome deals, knowledgeable crew, and my favorite songs on the radio. 5 stars is all I can give, but they deserve 10.

Am
Review №30

I love the people that work here and they have unique and cool items for sale. I am always helped by an employee immediately upon entering the store. The free candy with purchase is a thoughtful and nice touch. The employees are friendly, courteous, helpful.

Ro
Review №31

This has been my place for years. Everyone here is super nice and accommodating. But my girls at night are the best!!!

No
Review №32

Been shopping here for years, always excellent service. And always willing to give me good deals.

Mi
Review №33

Great product selection. The place to go for all your 420 needs.

Cy
Review №34

This lady knows her stuff Great prices and ever better Service. Im hooked!

Ca
Review №35

Ash and Eva make a great team at Nanas ever since I been coming here they welcome you as if youve known them forever a few struggles throughout the month and they offered me and my kids water which is some heartfelt during these times! This place is hands down one of the best smoke shops in the valley I drive 15 miles just to come to this store because of how Im treated

Pa
Review №36

Be careful when spending money. They dont give receipts. There are no refunds or exchanges. So if you spent $25 and what you perches doesnt work, your just out of $25.

Yo
Review №37

Nanas Smoke Shop Is Awesome Place to shop. Everything You Need At Great Prices and Late Hours. The staff are friendly as well. An Mr. Sam is awesome. He is always giving me great deals . Especially, When Im Low On Funds. Thank you everyone At t Nanas Smoke Shop. You All Rock. Til Next Time Stay Safe , Stay Blessed and COVID FreeYour Best Customer,Yoli

Jo
Review №38

Good smoke shop great selection of prices, not the cheapest but reasonable by far not the most expensive either. Great selection of lighters too, they had many I hadnt seen in other smoke shop. Prices were also well marked and easy to understand where allot of places struggle and dont have prices clearly marked they have prices clearly marked for every product I saw which is nice. No surprise pricing. I came in right as they were about to close and they werent rude about me taking a moment to look over their lighter selection. Id recommend this place just for its crazy selection of lighters, tobaccos and tubes for roll your own stuff. Open fairly late too, 11pm which is later than most. Thanks for being open when I needed some tubes.

Su
Review №39

Love this place ❤out of all the smoke shops they have the most variety of whatever theyre selling. I been going here for at least 8 years . Great replica purses wallets sunglasses and they also hook you up with deals if youre getting a few items. They are attentive an6f and respectful you can tell they appreciate their customers. . I will keep going here until they close which I hope isnt for a long time😊😄if youre like me and you love Louis Vuitton and Chanel and Gucci but cant afford the real stuff. You will fall in love with this place like I did.

Ml
Review №40

I would not come here. The owner is always watching me as Id I am going to steal something because Im black. Also he has nothing except a bunch of white people working here. I am just saying. They give off racist vibes. 💯 I am big on energies and the energy here is very negative.

Am
Review №41

🛑Don’t buy the-“ONE STICK”- 🛑THESE ARE FAKE!!!!Don’t waist your money because they won’t refund it…

An
Review №42

What a wonderful find! Drove by and decided to stop in. I needed a couple things and I was helped by two very sweet, very nice women. Great experience! I will be back!

Ja
Review №43

Teetering on the 5 Star mark since the employees are great and the prices are awesome. It did ask a gentleman who happened to be the owner which of his discount lighters were the most reliable and cited an issue I had with one I had just purchased. When he said, eh, 50/50, I couldnt really protest since at least he had enough integrity to be honest.

Ry
Review №44

LOVE coming to Nanas! Ive been coming here since 2006 and the staff have ALWAYS been awesome! They have a large variety of glass pieces, hookahs, all different kinds of tobacco and much MUCH more. I would highly recommend stopping by any time youre in the area for any and ALL your smoke shop needs!

Ch
Review №45

Best Smoke Shop Hands down!They make you feel at home there and their products aren’t to expensive vs the other smoke shop a few feet from them. Anyway the workers are great, as soon as you walk in you’re greeted and helpt. 10/10 recommend! Thank you guys for being the best ! (SpongeBob shirt girl)

Na
Review №46

Large selection but pricey on most items.

Tr
Review №47

What can I say these guys are definitely the best! Desi is off the Wall great. I have only been here one other time when does he was here and she knew my name. Customer service is without a doubt the best here. I will definitely be coming back spreading the word for everyone to come here.

Ke
Review №48

I’m surprised companies and businesses of this type have not ran out of business entirely gone bankrupt from Nanas. Hands-down best place to be when you’re looking for anything of the options that they offer what can I say I stopped in Ash and Cassie not only made me feel like family I walked out free of buyers remorse and most importantly feeling as if I I just left my Nanas house. Not only do I highly recommend it for obvious reasons of the business I highly recommend this place further family atmosphere easy-going staff and friendly company. Don’t change a thing Nanas you guys rock!!!

Br
Review №49

Loved this spot! The staff were very helpful. Would recommend to anyone.

St
Review №50

Best smoke shop around! I dont even live nearby, but I drive all the way over here just to go to this location. Super great selection of everything youll need for your smoking needs. Awesome guys working inside with great attitudes and lots of knowledge. 💜2022 update: New name- Planet Smoke and Vape now. Same wonderful guys.

An
Review №51

Best place ever to get your smoking needs 420 sale going on right not 50%off some stuff

MT
Review №52

Great local busines. Working to stay in business!! Ash is the S**tt for rizzel!! Great deals he friendly stay loyal maybe you enjoy extra buck here or there discount. Happy Smoke it up Arizona

Fa
Review №53

The best smoke shop in North Phoenix. I go there all the time. Best prices. The family that owns it are great. They always remember me and my wife. Hook us up with free wraps from time to time. I got all my stuff from there. They always have specials, flavored papers for 50¢, $1 wraps/bmunts/cigars. Highly recommended, check them out

Br
Review №54

This is the best smoke shop in the valley hands down!! They have everything you possibly could need for any type of smoking that you do.... Also they have a wide variety of items & quality merchandise that are great for maybe a gift for someone or even to keep for yourself!! They always are welcoming and friendly to every customer! Please check em out! you wont regret it! Thank you ,

Ka
Review №55

These guys are always so warm and friendly! Good luck leaving without a smile! Excellent inventory, really fair pricing, and a fun shopping experience. You cant go wrong here!

ju
Review №56

All I can say is there is no such thing as customer service in this place.Its not a bad place overall, prices seemed fair, decent selection but really rude employees. If you believe in supporting the fine art of customer service or even common courtesy this isnt the place to find. When you bring something up to the counter to pay for and the clerk gives you an attitude that you are a total inconvenience and doesnt speak a word to you, doesnt tell you your total, doesnt say thank you, nothing. People need to remember your customers pay your wage buddy

Ev
Review №57

Their always nice when u enter the store... N it doesnt smell weird like other smoke shops, I like that. Keep it up yall r doing amazing 🤩.

Ja
Review №58

Exactly what the name says, its a smoke shop... I personally have lived in same area of this place and they have been there as long as I can remember so they obviously are doing something right...1st off they are super easy to find, being that they are located on the corner of the strip mall facing Union Hills.. Once you walk in the place is packed from floor to ceiling with different items but very well organized..The size of the store is just right, apposed to some shops that are huge and take forever to find something . Staff has always been polite and helpful and the prices have been more then fair for the small items that I purchased. Just recapping, NANAs appears to have everything you need and that you would expect to find in a HUGE store, expect at a scaled down size. Longevity speaks for itself.. Thumbs up

At
Review №59

I have been going here for almost a year but they just lost my business. My husband and I were in there today and the guy that was there was very rude to my husband who only has half a colan therefore he has some bad gas. He made rude comments about my husband so we left and as we were getting in our truck he comes out from behind the counter with a can of air freshener. He said my husband was rude for passing gas. The only rude person was that guy.So I thought I would give Nanas a second chance and once again the same employee was very rude. He ignored me and helped the customer that was behind me. I have never been so disrespected by someone who is in the customer service business as I have by the employee at your store.

Jo
Review №60

My favorite smoke shop. The store is full of cool finds and specialty items. The staff is attentive and informative yet still friendly. The prices are reasonable and the products are good quality. And they dont make the experience awkward like some smoke shops do.

La
Review №61

So I have bought all and AWS mini scale from them three times now and they all were defective. They read OUT2! It has never weighed anything. I called and the girl said she will exchange it for me. I drove all the way from new River and they would not exchange it. They also sold me a defective battery 2x with the wrong charger. I am never coming back here. They are greedy and rude.Just like a few other people have put in their reviews, there is no such thing as good customer service at this place. Hey Nana’s if you’d like to actually give me good customer service and take care of your defective product please contact me soon. Otherwise I will never step foot in the door and I will be a major word-of-mouth to all my friends and family. Hey it’s your choice??

Je
Review №62

Great people and a vast inventory of glass oil pipes and Accessories. Very fun store to browse through. I always stop here when I come to Phoenix from Prescott Valley. Where I live they have a limited selection and the prices are outrageous. Love Nanas

Re
Review №63

The people were wonderful here! They have such a huge variety of things that you can look at and learn about. From colored contacts to collapsible bongs. They have really neat wind chimes and they have decently priced cigarettes. A great place to buy vaping stuff too

Kr
Review №64

Very friendly kind and inviting place the employees are truely amazing and I recommend this smoke shop to everyone I know and the deals r beyond worth every penny

Am
Review №65

They have everything you could possibly to think of for sale there and really good deals too. God Bless You All!

Ja
Review №66

Used to be my favorite place as far as smoke shops. Since they opened their second shop they have different employees and several times now not only did they stop giving good deals but on more then one occasion they have overcharged my debit card! And when I tried to explain to them what they did , they didnt even want to hear it dismissed me like I havent spent hundreds of dollars in their shop!! Like its very snakey to overcharge someones card knowing that the customer frequents their shop and has a level of trust so usually Ill just punch in my pin and pay thinking they are trusting ! Buyer beware ! Do the math prior to checking out!!!!

Ca
Review №67

Been going here for years and finally realized they have been overcharging me for a long time. The same guy that always rings me up charges me $90 for a few items. I knew this wasnt right instantly and he starts saying all kinds of numbers. I insist it was wrong and they add it up in front of me and only $50. This has happened many times and i just thought whatever and didnt say anything. Im sure they do this to anyone who has a little money. I own a local marijuana collective and I used to send very many people to this smoke shop but not any longer. I have spent thousands at this shop and they wont get a penny from me anymore. If you want to be respected and not ripped off dont shop here. Pretty sure they sell drugs out of here too

Je
Review №68

I love this place. They have a wide variety of goods. Purses, hats, sunglasses, as well as normal smoke shop goods. The customer service is amazing here. After a few times in they remember who you are. Great prices 9n cigarettes.

Th
Review №69

These guys always help me out. I had a bad review on here of them before when I first started going there, but they show me time and time again why they are the best around. They completely changed my outlook of them. Literally have EVERYTHING in that store for your smoking needs. Always instant service too

Ru
Review №70

Tremendous variety, of both products and apparatus for using it. Best prices Ive found. I travel almost 20 miles to get there. The crew has been amazing. Ive been going there about a year. Thank you.

To
Review №71

Be very careful at the register. If the item you are buying doesnt have a price tag, which is mostly everything ask how much it is because if they can get away with ripping you off they will. The items I purchased totaled $28.00 but tried to charge me $11.00 extra. When I called him out and told him to check his math he got mad, did not apologize and ultimately charged me $28.00. But Ive heard this is a common practice here.

Lo
Review №72

Update I went into the store as normal and saw the colognes sitting on the counter, one of which i recognized as one i have gotten before and loved many times. saw the price and it was great. but got home and it was FAKE. Wrong top to bottle, but worst of all the smell is not the same. there are some fake perfumes that have wrong bottle but is still the right product but this isnt even that. : (I really love this store not because they have smoke shop stuff, and literally everything but because they always welcome you in. They have knives, designer belts, bags, and really high quality cologne. Very cheap too. Have something for everyone from swishers to back woods to bongs and bubblers.

Sh
Review №73

Ive been coming here for 10+ years and they always meet me with a smile and genuine care for their customer. Prices are great and the selection is huge!

An
Review №74

Great prices and even better deals a majority of the time. I wouldve put 5 stars however customer service is wildly inconsistent. One visit im treated like a valued customer, the next im being stared at from all angles as if im planning on steal, and as if that wasnt enough. Upon asking legitimate questions about various products, the sales person quickly becomes irritated with my inquiries. Therefore, rendering me to walk out with no purchase at all. Now maybe it was a bad day for the sales woman however its multiple visits where i can vividly recall a pushiness to either hurry up and buy or leave.

Cy
Review №75

- The Very Best Smoke Shop Around ! Absolutely highly recommend this store!

J.
Review №76

Great store, Great staff, super friendly and very helpful. Best deals around for a very many things.

Ka
Review №77

Usually has the best or at the very least comparable prices, good selection of merchandise, always something on sale...all in all, an excellent little smoke shop. While I admit their customer service leaves something to be desired, I dont hold it against them enough to drop the rating to 4 stars. Superb.

Le
Review №78

Ive been coming to Nanas for years. They have a good selection and are reasonably priced, they have just about everything you can think of but on my last visit I came in to buy puff bars. I actually have never purchased them here before. the box is looked a little suspect so I verified them online with the code only to find out that they were fakes from China. Super upset about it, especially since when I called immediately to tell them that I was bringing them back in the owner wanted to know why I was returning them if they worked. You cannot sell fake vape products. Trying to pass off something as real and regulated isnt safe. Not cool and cost you a long timec

Ka
Review №79

Price and selection is great. Sometimes the staff can be cold or judgmental. Yeah I was in my pjs....My lighter ran out...you never know who has money or not...dont judge my amazing yoga pants

Ra
Review №80

Been coming here since it opened years ago. They have always had everything I needed and then some. Staff is always helpful and with more pricey purchases you can usually talk them into a deal. Always hooking it up!

An
Review №81

You know I used to call the smoke shop my favorite smoke shop in the whole world I have brought so many customers here over the years never have had an issue until right now....... 2 nights ago I bought a super cheap e cigarette the kind you put your liquid in brought it home charged it up doesnt work of course I didnt get my receipt but I thought no big deal as soon as I walked in to tell them that I got this item here and it wasnt working they just straight shot me down and told me they dont sell this item and looked at me like Im crazy like I dont know where I bought it from so very disappointing I will no longer shop there and I will never ever have anybody referred there ever again I really thought a lot higher of you guys very disappointing it was a stupid $10 item you could have at least tried to help me fix it God even the lady that sold it to me looked at me like Im crazy what a way to treat your loyal customers shame on you

Be
Review №82

Needs some attention: Probably should get to recognize your customers especially when they are in every week, no one likes to be followed and constantly asked can I help you by the same person you just said “no I’m browsing“ to. Also selling broken glass in the display w/o a warning to the customer is shady!For the customers: just learned tonight that they sell broken pieces in with the other glass and only if you notice will they tell you “it was more expensive and that’s why it’s in with those pieces cause it’s discounted”. Wow.......... I even clarified with the other workers in disbelief and confusion “you sell broken glass” Yes they do and apparently people by them all the time.......

Mi
Review №83

This place has a lot variety and specialty pieces. They are reasonably priced and are willing to negotiate SOMETIMES there is a debit/credit charge they dont let you know about. This place is for you if you dont care about service because most of the staff that are there are very rude and often ignore you. I only stop by here only if i have to.

Sa
Review №84

This is the worst store I have experienced in Phoenix their vape smoke does not function properly and also they don’t exchange very stupid people.

Pr
Review №85

This is a really great shop with good staff. Except the smug son who thought he knew what a rich guy looked like... 😁

Ty
Review №86

Great selection on some items that other smoke shops cant even come close to. The service is mixed but generally the very cute younger woman is very helpful and friendly. Its worth the drive for me from the West valley.

Wa
Review №87

Nanas smoke shop is not a very big shop however they have a plethora of stuff for people that smoke and for people that like artwork and blown glass items and they even had 2 Bart Simpson blown glass necklaces! They have hemp necklaces and hemp bracelets which are very well made. They get stock in all the time. They even have bumper stickers that are so colorful and Artful with their NANAs name on them. They have SAGE BUNDLES ALSO. I was very pleased to have gone there.

AA
Review №88

This is one of the best stores in the valley. Always giving good deals giving you bargains. Always polite and very helpful to everything. A+

Na
Review №89

I hardly want to even give them 1 star. I went into Nanas today because theres an ad on there Facebook page saying that EVERYTHING in the store was 50% off!! (EVERYTHING IN THE STORE.) But as I go in and pick several different things to purchase excited because I should be getting everything for half price. Only to find out that the owner is not honoring the 50% off and in fact close to NOTHING in the store is actually 50% off. I hear 2 other customers being told that some things are 25% off so I decided to mention that as Im checking out. I bring up his Facebook page, I even bring it up on my phone to show the owner, considering he is the one telling everyone that only specific item are 50% off. He looks at my phone and said, yes I see the picture but it means on selected items. My only reply is ER UM no sorry to break it to you, but what it says and what it means are the same thing. Your just saying that you are not honoring it, correct? Only on selected items.I will this I was there shopping about an hour, and many people came in excited for the 50% off, only to find out that nothing was on sale. In an entire hour there not one person managed to find one item that recieved the discount. So in the end I spent 50 dollars and recieved an entire 8 f****** dollars off. What a rip off. I have no more business for the establishment.

Sh
Review №90

This place is the most friendliest and kind and they always have the product I need. They deserve five stars because they are awesome👍👍👍👍👍 this is the only place I will go to. The customer service is awesome 👍

Fr
Review №91

Went for vape its close to home nice people

Ma
Review №92

Excellent selection with everything a smoker could need. Prices are fair for the selection. But if your looking for more unique American glass there are a few other places. But excellent selection otherwise. Everyone can find something there.

Ro
Review №93

I go to this place a lot, but the last time I went today they overcharged me wait until I left and then charged me more than what I bought was worth so be careful

2
Review №94

Ive purchased so much glass here, they make deals on bongs and higher dollar items. They are motivated to sell and know there stuff, plus they have everything you can imagine smoke related and then some.

Ni
Review №95

Best place for whatever you need. Always has the lowest prices and seems like everyday there is new inventory. Best smoke shop in Az. Jessica alone has helped me with so many different things that I only go to her for questions. Nanas is the best!!!!

Ki
Review №96

The puff bars they sell here are fake. Rude employeesReply to owner: very unprofessional of a legit OWNER to argue in the reviews. FYI I was a regular customer here until I realized I was getting RIPPED off and didn’t want to deal with unnecessary rude comments or advances towards me EVERY TIME I came in. Place sells fake products, is very defensive whenever you ask questions, and has the most unprofessional, childish owner I have ever seen! (Also: it’s “reply TO every fake info” if you don’t know how to word it, don’t do it & obviously you are because you don’t want the word getting out, so rather than fix your product you’re just gonna defend it instead.)

ja
Review №97

Love Nanas the people here are just wonderful been serving the valley for over 20 years. Really look no where else then Nanas. Best smoke shop in the valley hands down.

Co
Review №98

Prices are a little high but they have a good selection and are really nice helpful people that work there, will be back for sure.

Al
Review №99

Nanas smoke shop is the best for everything smoke related and every time I go in the whole crew is amazing great customer service especially from Ash hes a very good man and always does his best to get you what you need and best price

Mi
Review №100

Their pipes, grinders and all the other tools work great and its a fun atmosphere, but my boyfriend was sold 2 times as much Kratom than what he payed for, and the batch was bad. Probably why they gave him so much, but Kratom is expensive to just get a bad batch. He took almost 4 times the reccommened dosage amount and still did not feel the slightest about of effects that Kratom holds. Disappointing.

De
Review №101

I have come here for years and used to appreciate the customer service. The girl that used to work there is gone. I went in the other night and the guy who helped me was giving me the same prices the girl used to all the time. Some new a-hole comes out and says the coals are $1 more than usual, the FML is $2 more than usual and the al fahker is $2 more than usual. In total, it was $7 more than usual (had 2 containers of FML). I was tired and didnt want to argue and wanted to go home, so I just paid and left. The fact that they would think I was ignorant and wouldnt notice really ticks me off. I will never go here again!

Ma
Review №102

I bought a bong from Nanas a couple of days ago, and had it just long enough to get it home before it broke at the down stem. I took it back immediately , and they said I could have less store credit than it was worth. Look very closely at what you want to buy from Nanas people, so you don’t get ripped off like I did

Ch
Review №103

I dont need to say much you already know. Great prices and friendly bunch of people. I live pretty far and I still make the trip. Its worth it.

Zz
Review №104

Great selection of shisha in 100g, 250g and 1000g offerings. Carries Starbuzz Al Fahker and Fumari. Best price and selection in the valley. I still go here after moving to Mesa. Will order kilos for you in any flavor you like.

no
Review №105

This place has everything you could possibly want from a smoke shop. The staff is extremely friendly, the prices are good and they have a clearance table filled with all sorts of unique finds.

As
Review №106

LOVE THIS PLACE!!! Dope location, deals, regular daily prices, mad selection on products; pipes, bongs, nectar collector, oil burners, ALSO KRATOM!! Give them a try you wont regret it!!! XO. Favorite smoke shop for 7 years.

An
Review №107

Pretty good prices but they dont really help there cuatomers or id all the time. They favorite there customers and just stare at you as if your about to break or steel something. Not a cozy place.

Br
Review №108

I’ve been shopping here for a couple of years, it’s where I buy my vapes/cigarettes. Love the staff.

Vi
Review №109

Very upbeat an friendly atmosphere! I came to AZ in February of 2016 and from day one nanas has gave me a great experience an made me feel like im part of their family. I stop in to nanas at least once a dsy even if i dont need to by anything i still pop in to say hi. !!!!!

Em
Review №110

I go here all the time... I buy tobacco and tubes and pipes and bags and stems and knives and skull items... Its very small but its packed with cool stuff... I think it has the best variety and the best prices...

Jo
Review №111

Not biker friendly.. Went in to get a pack of smokes and old man comes in and asks if everything is ok while the punk kid at the register was mocking me and calling me BROTHER all obnoxious like. Immature and unprofessional.

za
Review №112

This place has the best brands and always give you a couple bucks off great friendly people i have been going there for a good 5 years now

St
Review №113

Great service but honestly the products there arent long lastingConstantly have to replace the things u buy from here. Sorry to say bit its the truth

Ma
Review №114

I highly recommend Nanas smoke shop the folks there are so professional their customer service is top-notch and the nice lady that helped me was really knowledgeable and sweet. Check them out they really are the best around

Ka
Review №115

Best prices in town & while the staff may seem a bit standoffish at first, once they start to recognize you theyre downright friendly! Ive traveled MILES & MILES out of my way just to go to this particular smoke shop!

Da
Review №116

They are the BEST can help you out with just about any questions you may have AND....NANAS has a Prince. We LOVE Yall and Best Wishes In 2019 💘😘🍹🍻

Wi
Review №117

My #1 go to Smoke shop for sure!!! They have just about everything you could think of. Tobacco products, lots of glassware, hookah products, etc. Always good prices and the staff are always friendly!

Am
Review №118

They are very nice at Nanas. Expecially Moe and Jessica. They are very helpful and I wouldnt go any where else. Oh and the prices are cheaper than any of the other places around!

Br
Review №119

Very curtious . So much to look at . Place is always busy because of the great deals . Affordably priced. I remember when this place was on the other side. Just a bunch of empty cartons on the walls. Now look at what its become.

Ro
Review №120

I love Nanas! Prices are affordable and great variety of items. The staff are helpful and friendly.

Je
Review №121

Good smoke shop . Prices ar good . Items are good to. Friendly family business. And not even a half a block to where I like to eat good close area just a little walk to clear my lungs.

Ur
Review №122

Really nice people. I got a really nice piece for a stellar price. I was expecting to get much less for my budget but they hooked it up.

Mi
Review №123

The people that work there are very friendly and helpful.

He
Review №124

I love this place. Its the only shop Ill go to! Prices are great and they always have What I need.

de
Review №125

They always have new gear for me to try out! I have never had a problem finding what I need and the owner Alex is a great dude.

Ky
Review №126

I love it at NANAS they have a neat variety of all kinds of things and I find fun gifts there all the time!!!

od
Review №127

Great service and great prices. Never had a problem here with anyone in store as they were always helpful with me

Da
Review №128

I have spent more money here than I would like to think about. Prices are ok for ok products. Good service though

vu
Review №129

Terrible customer service. One of the employees was really rude for absolutely no reason. Combine that with over priced product, low quality products, I’m never going back. There’s no reason to be aggressive when I am coming in and supporting your business. Do yourself a favor and visit another smoke shop.

Ra
Review №130

Cool place, friendly and knowledgeable employees. Not bad prices and occasionally a good deal can be made.

Ba
Review №131

Only place I will go for any and all of my smoking wants and needs. They even have sage smudge sticks. Helpful. Friendly. And always willing to barter with you a little. Love this place.

Ra
Review №132

Really rude on the phone I just called to ask how much they sell on thing and it was like I was an inconvenience and even answered the phone rude just cuz u have to do ur job worst service ever dont be fooled by review they ask people to review and then tell make it a little cheaper the u get broken stuff and they dont want to replace it.

Da
Review №133

Helpful and friendly service good prices .

Jo
Review №134

Ive bought a hookah, 3 bongs, and a few pipes here. All glass is amazingly priced. I also buy all my cigarettes and shisha here. If you want cheap and simple come here.

Gu
Review №135

I have been a Nanas customer for over six years now & Ive never had an unpleasant experience. I definitely recommend this place.

An
Review №136

Great place to get what ya need. Best prices. Great, friendly people. Loyal customers.

Ma
Review №137

Love this shop! Go here all the time! They have almost everything and everyone is super awesome!

Fa
Review №138

Very good place. friendly and great service. I like this store and good prices to..

Ma
Review №139

Best smoke shop in town great deals

La
Review №140

Always a friendly atmosphere! I enjoy all the cool stuff, they always have something new to check out!

Ni
Review №141

I cant really score this place never been in it. I always go to the Spanish restaurant next door for food. Their prices are good Robertos

C
Review №142

It’s 11:48pm, “We’ll be closing in 3 minutes. How can I help you?”BYE.

Ha
Review №143

You can find everything you need over there.. staff is helpful, quick and efficient.. prices are reasonable and you can always get a good deal!

B
Review №144

Been coming here for years always have great prices on glass. I usually come here couple times a month to buy new bangers for my oil rig.

Ni
Review №145

My favorite smoke shop ever, friendliest employees, good vibes and prices you cant beat!

Ma
Review №146

Always helpful and ready to make a deal as long as you nice and come back. Prices can be on the higher side on some things.

Ju
Review №147

Great place open late decent prices

Ja
Review №148

Kid wears fake loui, rude to his mom, rude to customers. Spend your money elsewhere.

BJ
Review №149

One of the best if not THE BEST smoke shops in North Phoenix! So much to chose from with great prices and friendly staff.

Ni
Review №150

A wide selection on products a little pricey on the majority of store but great customer service from the employees

Ro
Review №151

The best!!!👍👍👍👍👍 Always friendly, kind,respectful,courteous,helpful,interested in all customers, warm, they enjoy their work ,i feel comfortable and at home there. 😀😎😎

Jo
Review №152

Has a great variety and the staff is very helpful. The only issue is the staff could be more friendly and welcoming.

Cu
Review №153

Live the fact that Nanas was open later than any other SmokeShop around on Sunday (10pm). Super helpful and nice !

Ke
Review №154

Nice people, average prices. Good selection.

Ni
Review №155

Very fast and very friendly and one of the best pricing you can get! Thanks guys for the great customer service

Pa
Review №156

They start selling fake stuff I bought Disposable from them and I went to different store I bought same one nanas disposable are bad

Ma
Review №157

They have EVERYTHING but a fixed price. Nice and helpful people. Well stocked.

Sa
Review №158

This is by far the BEST smoke shop in AZ! Everyone in here treats you amazing and their prices cant be beat!!

Th
Review №159

Best smoke shop in phoenix, fair pricing great, selection, friendly and knowledgeable staff, definitely recommend this place, would give it 10 stars if i could.

Me
Review №160

Friendly and helpful staff. Best price on Bali kratom I have found.

As
Review №161

No words can say how awesome this place is !!! I have never had or heard of any complaints. And if there was I wouldnt believe it.

NV
Review №162

I dont think its even possible to walk into Nanas smokeshop without buying a whole ton of stuff that I really dont need. Its like a treasure hunt every time I enter!

Cr
Review №163

Best & friendliest place to get all your smoking & more needs. Great prices & friendly staff!

An
Review №164

Love this place. Always have a variety of whatever I need. Nanas is the best

Ro
Review №165

It was really nice great glass some of the glass was pricey but definitely worth the visit I will be back for sure

Ka
Review №166

They are cheaper then most place and friendly people. And have a table full of stuff 2 for 10.

Ch
Review №167

Best prices in town! Super friendly staff!

Ja
Review №168

Great products fair prices friendly people.

Je
Review №169

Great place to purchase any type of smoking materials and employees are very helpful! This is hands down the BEST SMOKE SHOP TO GO TO

Mi
Review №170

Its a good place 2 do business with. They are respectful and courteous.

Da
Review №171

Been coming in since 2014, we dont go anywhere else, even moved in 2019 and drive past 3 smoke shops to still come here.

ch
Review №172

Awesome. Knowledgable staff, helpful and convenient. The people here are incredible.

La
Review №173

Best Indian food around for reasonable prices. We love it!! Great service too!

Ch
Review №174

Best smoke shop in town. Period. Great staff, great selection, GREAT prices.

Be
Review №175

Best head shop in north phx!

Ja
Review №176

This place is legendary! Best smoke shop ever!!!

da
Review №177

Very nice people great place wish they had better selection of glass

Lo
Review №178

Great service and everything is really put together it’s a great smoke shop

Tr
Review №179

Great selection, friendly knowledgeable staff, would definitely recommend to anyone.

Ch
Review №180

I absolutely love this shop. And they are so kind.

Ta
Review №181

Been buying from this store for years. All the staff is awesome!

Br
Review №182

There is not a better smoke shop in the valley! Cant be touched. Nanas they are the best Hands down!

Pa
Review №183

Young lady behind the counter answered all my questions about a dab rig and helped me get everything I needed under the price I told her I wanted to spend!

Ti
Review №184

Everyones very rude, follows you around while you try to look, pieces are cheap but so is the quality. Dont go here.

Sh
Review №185

Love this shop and everyone who works there is very helpful and kind. Like family

Mi
Review №186

Been going here for years! Amazing owners! Great prices!

Ad
Review №187

Good service, great hours and great selection and pricing, highly recomend!!🔥🌲💨😁

Ka
Review №188

The staff is very nice, and they gave me a free hyppe bar

Mi
Review №189

Probably has the highest prices in the whole valley no discount for having a medical card most of their stuff is from China

St
Review №190

Great local shop. Friendly staff. Good deals.

Ty
Review №191

Best glass, best prices, best staff...will gladly go out of my way to go here

St
Review №192

Very friendly family-owned atmosphere. Will shop here again.

Ja
Review №193

Best smoke shop in the metro Phoenix area, hands down!

Sa
Review №194

Great selection good prices and friendly staff

Om
Review №195

Wonderful attentive staff, great products, and even better prices.😁

Gi
Review №196

Great store. Rude employees with bad attitudes & even worse customer service.

Ca
Review №197

I was fired from this joint, so i know for a fact we just make up prices haha thats for treating me like 🗑

Co
Review №198

They have everything I needed and want! And just right around the corner in a convenient location.

Le
Review №199

Good selection-great variety of items && competitive prices

Information
83 Photos
199 Comments
4.2 Rating
  • Address:3414 W Union Hills Dr #3, Phoenix, AZ 85027, United States
  • Phone:+1 623-587-0687
Categories
Working hours
  • Monday:8 AM–12 AM
  • Tuesday:8 AM–12 AM
  • Wednesday:8 AM–12 AM
  • Thursday:8 AM–12 AM
  • Friday:8 AM–12 AM
  • Saturday:8 AM–12 AM
  • Sunday:8 AM–12 AM
From the business
  • Small Business:Yes
Service options
  • In-store shopping:Yes
  • On-site services:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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