I have an account here and have had it for awhile. I went there yesterday to buy a vape. Hit it before I left and it worked. Later that night I hit it and it made a strange noise and after I took my mouth off of it, it kept going. Had to hit it against my hand to make it stop. Went in there today to see about exchanging it since I just bought it and they refused. Said they could give me one half off. Clearly if they looked up my account they could see I was in there yesterday. Never will I buy from there again and I will report it to the better business bureau.
My name is John and I recently was in your store at Peachland Promenade. I was not sure what I wanted and needed some assistance in finding what was going to be right for me. All of your associates greeted me warmly when I walked in, none pressured me to purchase anything. A young man who only gave his name as “Joe” answered many of my questions and since quitting smoking and trying vaping for the first time, I had plenty! Joe was patient and well versed in your products and I wanted to send a message thanking you for hiring individuals such as he, who don’t pressure you are helpful and patient. I had gone to another store previously and they weren’t helpful or knowledgeable. Your company has gained a customer due to the customer service provided.Thanks again and I look forward to continued business with The King Of Vape!Regards,John
The staff in this store make a great team! I do not know alot about the products they have so I am very needy when it comes to asking question. Jordan and Brandon were very forthcoming with open and honest answers about my concerns about different product. Saw a new smiling face there yesterday his name was Tyler and he is also very helpful. Keep being amazing. !!!
Ive been going to this location for over a year and have never been disappointed. My wifes mod stopped charging last night and they were actually open Today (Christmas day)!! Devin helped me pick out a new mod, he is a phenomenal asset to this business - he is very knowledgable and truly believes in his products. I will continue to bring my money here, thanks for reading!
Everyone is always fantastic and super friendly. Extremely knowledgeable and always willing to help with any issues I have with any products. Highly recommend it ask for a Brandon, Devin, Danny or Jordan super good at their jobs and they always have an answer or will find it out.
This is my favorite vape shop in Port Charlotte. They have a wide selection, everyone is always nice & helpful, the manager helped us out when I purchased the wrong charger & even gave us a discount. Speaking of discounts, when you open an account with them you earn points for every purchase which accrues to get free products and a percentage off.
I had never been to a vape shop before. It was always a gas station disposable. I came in for the first time a couple weeks ago confused as hell and Brandon and Andre helped point me in the right direction. Since then every time I go in they’re usually always there and ready to help introduce me to something new. I highly recommend the customer service at this store!
This place is a complete rip off. Bought replacement pods from them because I was in a pinch. They charge $19.99. Vape wild charges $8.99 for the same exact product. The staff is very friendly and knowledgeable but won’t be returning because of their outrageous prices.
Grayson took care me very well as my mod stopped working. He was able to get me the best bang for my buck without feeling like i got ripped off. Love this store.
Color me disappointed. Bought a Yocan Vape from this store and upon the advice of the clerk that sold it to me, took it home, opened the package, charged up the unit fully and then turned it on to make sure it worked properly before trying to use it so in the event it had problems, it could be returned. Product would power up on the charger and everything worked fine. Unplug the charger however, and the device would die seconds after powering the unit on battery. Not having a lot of confidence on the quality of the Yocan devices, I simply asked for a store credit so I could purchase another brand and was actually considering one that was 4 times the price of this one. Again, the product had simply been opened and powered up per the advice of the clerk. Nothing was ever put in the device or otherwise modified. The clerk had to call the manager to see what could be done and what they offered was completely unacceptable. I was either offered the same device (why would I trust that a replacement device from the same company would not also die sooner than later) or another brand/model at a slight discount that didnt interest us in the least. At the time of the sale, I was given the impression by the clerk that as long as the device was unused, it could be returned. What they didnt say was that any returns and what ever compensation would take place, were at the discression of the manager (who wasnt even in the store) and could vary from one customer to the next. For me, this is not a customer focused policy whatsoever and at least I am only out 50 bucks. II will simply find another store that actually values my business and has an actual, standard type return policy that isnt at the whim of some distant manager you cant talk to.
Came in looking for a cheap 510 battery (I lose them all the time) and this place not only had a multitude of batterys, but also different colors of most models. The gentleman at the register knew exactly what I needed. I already lost the one I bought so Ill be back!
The staff was wonderful in answering all my concerns and provided the best service possible. Gave me information on the products to read instead of just trying to sell me something. I recommend stopping by and checking it out!
The staff hovers over you while you look but offers no advice ! Every question was given a short one word answer! I purposely bought things that could not be used together to see if the staff would correct and actually help, which they didn’t! To top it all off they over charged me. I don’t recommend any King of Vape.
Negative 10 stars... 38.00 on 2 brand new ones, both were bad right out of the box. Save your money from this place!!! RIP OFFS
Great staff. Very helpful and friendly. Well staffed and well stocked.
I go to this store regularly for coils and juice. Brandon and Jordan always take care of me. They are very professional and they are very knowledgeable. I highly recommend this store!
I swear the customer service here is the best I walk in instantly greeted and the know what I want and do it fast. They are so friendly the get to know you and make you laugh definitely a 10/10
The manager was disrespectful and rude. The clerk shorted me $10 and luckily l caught it before walking out of the store. They hand you the change not count it back like they should. Beware of this establishments!!!! My wife and l have spent alot of money in this store and to be cheated out of money then treated poorly is a big disappointment. To many other stores that appreciate business unlike this one. I will be contacting the owner of king vape.
I keep saying and stressing to the employee that I use 3mg nicotine. I’m new to vaping and high nicotine not what I want. So Double check what they’re pulling off the shelf you’ll end up wasting $27 bucks for 50mg that you can’t handle. You can’t exchange it since you left the store
I always go to the King of Vape by Forrest Nelson. I called today to see if they had my particularly favorite coils in stock yet (TFV12 Prince - T10 coils). They still did not, and recommended I check the Peach land location. I gave KOV @ Peachland a call.Spoke and dealt with Dylan. He was wonderful. Apologized for not having my coils either and told me Smok just came out with a new max mesh coil and that hed get me one if I came in. He personally covered it for me. I thought that was so sweet! I too, work in customer service, and try to help people often. It was very nice.He was also very accomodating and helpful to my room mate and I with questions I had about a new tank for my mother, and in assisting my room mate.Thanks again, Dylan! Ill be back!Otherwise, very nice store like its sister location, and good selection. I like that there was less traffic, therefore quieter, than the Forest Nelson location!
We had a lot of questions and they were answered. staff was friendly, knowledgeable, and led us in the right direction on which products to buy. Highly recommend!!
I love King of Vape! Anthony and Dylan helped us as soon as we came in. They were very helpful and knowledgable about the products. Thank you so much, I will be returning as I always do :)
Literally been here multiple times to purchase RAW cones, and every time, never in stock. Will not waste time nor money returning to an establishment who did you doesn’t one of the most popular items in the smoking industry.
Devin has some very good sales skills. Knows what he is talking about. Looking for good personality and skills. Ask for him. You wont be disappointed!
Brandon and all associates are excellent in their friendliness and extra knowledgeable. The selection is massive. I will be a return customer!
Dont go to the store I went by because as having trouble with a vape pen I bought less than 30 days ago. The gentleman help me and told me that if the coil didnt fix the problem to come back the next day and buy new pen so went by the next day to get a new pen and they would not honor the price that the gentleman told me the night before. I will not be going back to this store.
Katie is always so sweet and so helpful! She’s always so kind when I come in and always helps me for whatever I may possibly need! She’s one of my favorites here!
Would Highly Reccomend This Store! Danny Was Such A Huge Help & Such A Sweetheart! This Is Definitely My New Go To Spot! Thank You Danny & King Of Vape!
Had a wonderful experience with Dani she helped me out choosing the best stuff and took her time with me I really appreciate
Brandon & his crew are the best ! They treat every customer as needed with a positive attitude all the time! Great location with great vibes!
I am new to the area and your vapor store is convenient. I went in there this afternoon, and could not have been more disappointed. My husband and I needed new coils for our ecigs. The young man that waited on us was useless. He would not even attempt to unscrew my ecig to show me how to replace the coil. He was rude, with absolutely no customer service skills. He acted like he wasnt listening at all when my husband said he wanted to purchase a new coil as well. So, I didnt get any new coil, since he wasnt willing to get a tool to try to unscrew my ecig. We then left and went to City Vapor on Tamiami Trail, AND, the gentlemen there fixed my ecig, replaced the coil, taught us all about the new products for CBD oils, and we spent over $300. Just sayin. We would NEVER go back to Vape King.
I felt very offended, it is ridiculous that they ask me to identify myself when I have an account with them and I am a frequent customer. My identification is too big to carry all the time. From now on I will begin to buy online so as not to return with them, since of the 5 he asked only me! maybe because Im Hispanic and a less customer of this store
Great prices and tons of choices. Helpful staff they actually seem interested in helping.
Great shop with plenty of choices and very informed, helpful staff. Would recommend to anyone.
This store is great they help me with wat I need every time and they have wonderful service I recommend this store to anyone a hundred percent
Very educated workers, Greyson helped me out choosing between the huge variety of choices. Great staff!
Great place to find quality cbd products and they are always ready to help anyone that would have questions about their devices. Would definitely shop there again!!
Brandon is very knowledgeable about literally any product your looking for, great communication and service skills if your new into vaping or looking for cbd products he’s the man to assist you!
Super friendly and helpful staff. All my questions were answered, and even learned some new things. Will be coming back.
Employee Jordan was great! She helped me choose the perfect vape and was very informative!! Exceptional King Of Vape employee!
Customer service was great! Had an excellent selection, definitely be coming back!
This store has a great selection of juices and great deals every week! All the employees are very helpful! Definitely recommend that everyone checks it out.
I know every employee in there I have been going to them since they opened the location amazing environment every time I go in I will always go to this location for anything I need
One of my favorite vape shops to go into in the area. All the employees are very helpful and knowledgeable. Will definitely be going back!
Greyson was great and helped me out with explaining what each product was best for what I wanted. Highly recommend
Great customer service, everyone’s really laid back and helpful with any questions you have
This store is absolutely fantastic I get what I’m looking for every single time whether it’s gars or disposables I live this vape store with all my heart
Customer service was great! Found what I needed fast and was nice and respectful love king of vape always will!
Great experience, helpful staff. Shout out to Anthony with a great recommendation on devices and walking me through the setup.
They have the biggest selection of vape juice I’ve ever seen at a vape shop. They also carry a multitude of different tank coils also. And to top it off, the employees are very helpful and patient!!
Love this store. Every time I come everyone is very helpful. Great staff.
It’s always a blast coming in here, the staff is very friendly and knowledgeable. I highly recommend this vape store over any other in the area.
Pike, Devin, and Greyson made the environment very friendly and inviting only downside I am now broke from these deals. 10/10 would vape again!
Great customer service... Very funny personality.Will return and recommend.
Great selection..Anthony was very helpful in finding two new flavors that I love based on what I told him I like...
Great selection of juices and Anthony helped me pick out a great new flavor that I am more than pleased with. 5 stars
Great service, awesome staff, great prices and section! Definitely recommend!
Service is absolutely amazing , always have my coils and juice in stock and always helpful to people new to vaping highly recommend
Friendly and knowledgeable staff, but their prices are slightly higher than most vape/head shops in the area.
Highly recommend!! These guys are super chill and great with helping you find just what you need!
Very helpful staff, reasonable prices. Looking forward to coming back!!
Always such a nice and friendly environment, great customer service and only vape shop I go to 🙏🏻🙌🏻
Very helpful team I’ve bought from King of Vape for many years I highly recommend them! Best selection in southwest Florida
Fantastic service. Extremely helpful and knowledgeable staff. Will be a regular.
Knowledgeable and friendly staff. Top quality products. The best CBD Oil. Love green roads products.
Anthony is always ready with exactly what I need BEFORE I walk in the door. Awesome place 10/10 would recommend.
Clean and well stocked store. Awesome employees. Super professional and knowledgeable.
Grayson was absolutely outstanding! Very knowledgeable of products! Will be back again
The name doesn’t lie! Great selection and professional staff! Would recommend to anyone!
This place is amazing!! Holy concrete truck Batman! The staff is fun and helpfull!! I will never go anywhere else!
Great place! Brandon was very knowledgeable and super friendly!!!!! I highly recommend bringing all your vape business here!!!
Great shop, helpful employees, Greyson takes great care of me everytime
Best shop in town. Best prices and service wont go anywhere else
Clean shop, great selection, great customer service. One of the best vape shops I’ve been to.
Had a great experience with Anthony, Calvin is awesome too. Steady stay shopping here.
Customer service is awesome here at this location always have a great happy fun experience
Great staff. Pike is very knowledgeable and makes an easy trip every time.
Best shop ever! The guys there are knowledgeable about CBD and all the products they sell. Only shop I’ll go to.
Greyson helped me out big time! Great store and great customer service!
Great selection, friendly service. Younger guy with Pokemon tattoo was really helpful.
This is the best vape shop out there they have everything you need. Shout out to Faith for always hooking it up
Very friendly and courteous staff here. they have helped me figure out a lot about my mod issues.
Great employees clean shop been here before always come back
Awesome service, love this place so much Im here every day
Greyson knows his stuff. Help me get all set up... Come see him!
Staff is very polite and quick to answer any questions love this vape store 10/10 recommend
Kaleb is extremely helpful and is always in a good mood. Hire more Kalebs!
Devan and Pike gave us excellent service and were very helpful with finding what we needed! Thank you guys!
If you go to any king of vape in port charlotte area go to the one on peachland and kings hey these guys are the absolute best will go above and beyond for you..
Greyson was very helpful. Love the selection! Will be back soon
Helpful and knowledgeable staff! Haven’t let me down not once.
Great customer service love the store always awesome recommendations on juice and disposables
Great service and feedback on how the vapes for and function. Help with building and understanding vapes as well as what juices do what in which kinds of vapes
Good staff here, they know what they’re talking about. Nice experience
Great place, highly recommend. Awesome customer service!
Stop is always helpful and very knowledgeable about all of their products. I wouldnt go anywhere else.
Jordan is AMAZING!!! So helpful and knowledgeable!!! If you have questions - stop in !!!
Pike and Greyson are very helpful. Really nice place. Wish it was in Connecticut
Dakota was very nice!! Really nice selection and helpful staff!
Awesome customer service and very knowledgeable on juices and equipment.
Terrible customer service, needs significant improvement
Faith is very cool great customer service. 10/10
Great store, excellent customer service as well as great selection of cbd oils!!!!
Greyson and Pike are very friendly and helpful. They know their product.
Greyson was super nice and helpful. Ill be coming back again!
Awesome service always very helpful on all your needs
Great shop, wonderful service. 100% recommendation.
Pike and Grayson were great come in check it out. Long time customer.
Awesome store, very helpful, great location.
You guys are awesome! Good quality products. Thank you! :)
Awesome place to shop. Pike is a very friendly person.
Get all of my vape and delta 8 needs here great products and customer service
Pike and Greyson were very helpful will return soon!
Great place I get my CBD Oil only one that has blue raspberry
Friendly staff and very helpful
Super chill place, loved the vibes and the prices! Gotta check these guys out!
They are always very nice and helpful 10/10
Wonderful service and very helpful, informative, personable staff.
Devin R was very nice and very helpful!!! I will always have him help me!!!
Love this store! Everything you can think of.
Amazing and CLEAN store, just another one of The King Of Vapes amazing shops!!! :)
Such helpful people & great quality products! Thank you!
Awesome Knowledge Staff. Great selection.
Always get my vapes here . friendly , always good deals !
Great service and weekly discounts. This is the place to go!
Amazing service! Russell and Pike are great!
They were amazing. shane is the guy
Great place. Nice selection of juice and cbd
Great CBD selection. Great store and staff
Great service, large selection of cbd products.
Great customer service with mad deals!
Great products always have what I need.
Devon and pike are very nice and it’s an amazing place !
Awesome humans and vibe great place in port Charlotte!
Super good service and great product
Pike we super helpful. Will come back for sure
Excellent service. really knowledgeable.
Good place👍friendly and helpful staff.
Great store. Everything you need for vaping.
This place is awesome! Great prices!!
Faith was a great help today, love comin in
Great selection of juice and products and good service.
They take there phone off the hook so no one can call
Its a good place to shop come here
Staff is amazing. Price are good.
Great service and great product selection
The staff is rude and they have bad customer service
Very knowledgeable and professional! Thanks Shawn!!!😊
Great aesthetics and friendly workers
Pike and Greyson were great help!
Wonderful and extremely helpful service.
Hands down best service around!
The peachland location the employees are great !
The best vape shop around. Period.
Great products good service
Pike and Markus were very helpful
Friendly staff and very helpful
Very helpful and were very welcoming
Quick service. No pressure or hassle.
Great staff lots of knowledge
Hella deals man, hella good dudes, hella good puffs
Good service , pike and Greyson
Great customer service!
Devin rack is great with customers
Faith was very nice and helpful
Jordan was very nice and knowledge
Great staff
Greyson was very helpful.
The only place I will ever go!
Best store in town
Very good service!!!
Great place and products
Anthony and Dylan are the best!!!
Pike and Devin are awesome
Great prices.
Grayson is awesome!
The best out there!
Great service!
Lovely service 💯💯
Great place!
You guys rock!
Always friendly....
Everybody in here is a lad
Great service
Great place