The place was very clean and smelled great. Very friendly staff. My masseuse Richard would ask how the pressure level felt at each area worked on and explained why specific pressure was needed. Its a couple days later and my neck still feels great.
Been going here for a few months and it is great! They have a new person named Louis that moved from the Costa Mesa location and he is my favorite. My knots are really bad due to the work I do, and he knows quickly where my muscles are pulling from and gets me feeling better fast!
I am sore and bruised in my neck and shoulders after my massage with Jose. He did a thing with his elbow in my neck while pulling my neck up into his elbow and held it there for like 10 seconds each time like 5 times each side and it was very painful and awkward. It felt like something a cop would do to subdue a criminal. Im very bruised in that specific area and it hurts to lay down now. I should have told him to stop doing that specific thing. Just didnt know if it was supposed to feel so painful cause everyone has their own technique. The rest of the massage was mostly painful and I had to tell him to ease up on the pressure. It was 90 minutes of being in pain and uncomfortable besides when he was working on my legs. That was fine. But then he worked on my arms(only below the elbow) and hands. He pinched my skin between each finger and just held it there for too long and it was painful, strange and felt unnecessary. I guess it was supposed to be a pressure point thing. I will not be getting massaged by him again. I dont think he knows what hes doing. I was more stressed and tense after than before I got there. It was not an enjoyable experience.
Not all employees know or understand the rules of massage. I drove an hour and a half to get a massage only to find out I wasnt eligible to get a massage because I had gotten in a car accident the day before. I went because my shoulders were tight and tender. Before booking the appointment we told them on the phone that I was in an accident, but the receptionist wasnt aware of the rules apparently so I drove there for nothing. I was turned away. If there are dos and donts for massages and if there are rules everybody in the office should know the rules. Driving an hour and a half one way and an hour and a half back the other way was not beneficial in any way and actually caused me to feel more fatigued than sore than I already was. Not too happy about the lack of communication.
It’s always challenging to get the right pressure applied during your massage. My therapist, Lorena, was excellent at this and adjusted accordingly to reach all my focal points. I definitely felt rejuvenated after the massage.
Lorena is amazing!!! Erica booked my appointment over the phone. I told her what I was looking for and she matched me with Lorena. She’s the best I ever had. Found a new massage therapist! Thanks Erica for the recommendation. Thank you Lorena for changing my life!Place is clean, professional, and friendly. Highly recommend.
Ive been to many places but the massage was never up to par. My mother, husband and I went and all 3 of us liked our massage therapists, Precious, Lorena, and will update with the other name. They were all great!
Nice clean office and relaxing rooms. Booking process was easy and receptionist (long dark hair) was awesome. I was massaged by Jose this day for 60 minutes. Not one part of my massage felt complete. I went in with no pain and afterwards my big toe/metatarsal area has been in pain for a week now. It was supposed to be a full body massage, but I had to ask him to rub my upper legs (thighs), because he only did my lower legs(calf muscle). My forearms and hands were never touched. I definitely will not be returning to this place.
Debra was the amazing masseuse who did my massage.Knowledgeable, professional and awesome woman.Extremely attentive to my needs and the best massage Ive ever had.Also, the receptionist was so helpful and courteous. Very patient and kind.God-bless your team over there!I will definitely come back to her and to Elements Massage!!
Christi was absolutely amazing! I was super nervous because it was my first massage and she made me feel so comfortable! We had great conversations! The place is Super clean, pretty, smells great and is calming! The massage was absolutely amazing! I didn’t want it to end! LolWill definitely be coming back often! Thank you so much Christi!
My experience at Elements Massage was Excellent. I had neck and back pain due to a pulled muscle, I contacted Elements Massage and they were able to give me a same day appointment. The place is very clean and tidy, staff is very professional and friendly. I requested a Deep Tissue massage and it was exactly what I needed. Soon after I was pain free. I highly recommend Elements Massage and will be returning soon.
Its easy to make an appointment and I always feel so much better after my massage.
Came to get a massage with a gift card and there was some issue with the amount loaded and it’s taken basically a month with no responses from the owner as to what am I supposed to do about this. I’ve called every week and the owner was on vacation and they had no idea what to do until the owner came back. Well last I called the owner came back but now I have to come BACK IN to talk to the owner when this whole time the ladies told me I would get a call back to discuss a return on what the card’s credit should’ve had originally. What a joke to expect a call back from them.
Welcoming, friendly service. My husband and I got a couples massage and we had a good experience. Lorena explained to me the whole process and she listened to what I wanted her to focus on. Jose did the same with my husband. Our bodies were sore at the end of the message because we had alot of nods and stiff parts that they had to work on but our bodies feel more loose now. I was having a lot of pain on my foot before getting the massage because of a sprain I have and Lorena helped to get rid of the pain. She massaged it very carefully without hurting me. Now my pain is gone and I am very thankful for that.
Massage was awesome! Went here this weekend with my mother for a couples massage and we have nothing but great things to say about elements massage! The office was very nice and the staff were very kind! I definitely feel less tension in my back thanks to my massage therapist.
All of their services are proficient with excellently! They have fantastic front desk service and excellent methods of their quality massages. Definitely will be their regular guest. Including Lorena, knows her skills in managing the company and as a hands on massage therapist.
My husband and I are in town from Nebraska. Weve been traveling and found Elements Massage available at the last minute. We were totally satisfied with the time our therapists spent with us. The front desk attendant was equally as professional he was welcoming and pleasant. Highly recommend.
Always have a god experience here, but this visit was one of the most relaxing I have ever had. Vicky was the masseuse. I dont know what her technique was, but the entire time her hands were warm, and she used the perfect amount of pressure for what I requested. I almost fell asleep! Also, Flora, the receptionist, is a lovely person. An overall great experience. I cant wait to visit again.
Would give it 0 if I could. This place will play with your time and won’t care, scheduled a massage about a week ago and I get a call ONE HOUR before my scheduled massage for them to tell me that actually they had given my appointment to someone else at 11 and can’t take me in, I got this massage for my moms birthday and she works every day 70+ a week and she asked for this specific day off to get it done, ridiculous. On top of that, the guy that called me could’ve have cared less or given me a viable solution other that “I can go ahead and cancel your appointment” do yourself a favor a take your business somewhere else that values their customers.
The environment settings and all of the staffs are friendly. Natalie does a fantastic job on the deep tissue technique that I needed seriously done on my neck and shoulders area. Aside from that, they impress me on my first time walk-in appointment that I set up! I definitely wouldnt want to go any where else! 😊
J’Romeo is AMAZING!!!! Best Massage ever and that’s saying something because I have massage packages everywhere even Massage Envy. This therapist was intuitive, accurate and even got my knee mobile again after being stuck in place for years with very limited range of motion. I will definitely be returning. I feel like I’m high right now it’s crazy.
I got my wife a 90 min massage here as a birthday gift with Charmaine (sp?). She absolutely loved it! Scheduling the appointment was very easy to do online. They called me back the next day to confirm and to collect a credit card. My wife said the place was nice and clean and the people had good, friendly service. Didnt feel uncomfortable at all. Will definitely be back!
The staff is always friendly and professional. I had a massage with Jay Romero and he was very attentive to my needs. Already scheduled my next appointment.
This place is a hidden gem! I had a great massage, and I’ve already re-booked! The receptionist Britney is friendly, warm and professional. The premises are clean, comfy and more importantly relaxing! You can chose a male or female therapist, and have the option to customize your massage (but this isn’t pushed on you by the staff) the additional options are on a form you complete as a new client.
I loved the atmosphere of the whole place. My massage therapist Christi was amazing. I have had severe back pain for awhile and these past few days after my massage I’ve been pain free. It is definitely worth every penny.
Customer service: always excellent. Service prices: very reasonable, especially with the membership. Massage services: friendly therapists, always good, customized to your needs in each session. Location(s): convenient and always spotless. Covid precautions: thorough, safe, consistent. 10/10 Special shout-out to Christi!
I love elements massage! Ive been to different locations and they are always so professional and give wonderful massages. I started going towards the end of my pregnancy with my first, almost 5 years and another pregnancy later and I have never had a bad experience!
Ive always gotten regular massages. There all different places pop up all over.Elements massage far exceeds my expectations with cleanliness, professional therapist, clean environment and SAFEST place everyday. If your looking for a great place to go, make an appointment youll be so happy u did.
Went for my first prenatal massage. You must be out of second trimester which I was. My masseuse was amazing. And got out all my knots I didnt even knew I had in my upper shoulder area. She put me to sleep and I forgot her name.......pregnancy massages are a must have.
Precious was amazing. Im going again next month
Great service and professional staff. Massage therapist provide aftercare recommendations to assist with pain and inflammation. MT was attentive to injuries and problem areas.10/10⭐️⭐️⭐️⭐️⭐️
I am picky with massages and have been satisfied every time I have come here. Every massage I received, no matter who the masseuse was, turned out great and I would hghly recommend. I always come out feeling relaxed and amazing.
I took my boyfriend here for his birthday and we had a couples massage back in November and it was the greatest experience ever. We had the Himalayan stone massage, it was nice inside, peaceful, and the staff was very professional. I would love to go again . . (when i make time) ♥
Marcy is the best of the best! Amazing how she works those hands. I wish that I would be able to afford to make an appointment with her weekly. Schedule your next appt with Marcy and you will not be disappointed!
Service is awesome! We were celebrating our 10 year anniversary and I made an appointment 3 days in advance for a couples massage at a different message parlor on A s aturday night. We were poorly disappointed when we arrived and 20 mins later found out one masseuse wasnt showing up or answering phone calls. I called Elements and was nicely greeted by Mindy. She was more than accomdating and said they could do a couples massage that night within the hour! We showed up for our appointment with Mindy and Dylan. The massage was great for the both of us! Dylan had great pressure on my back which needed A LOT of work. My hubby enjoyed his massage by Mindy and found it very relaxing. I highly recommend this place to anyone that needs to either relax or needs some massage therapy work done. This place and these people made our night!
Booked my appointment n as I get to my appointment they tell me I cannot be seen because I am not in my third trimester ???? Um they have an enhancement for prenatal massage but didn’t tell me over the phone before waisting my time coming here in the first place that I have to be in my third trimester ? Super weird I usually go to massage envy for all my facials and prenatal massages and I can def say I will never come back here again. Booked for two people only to be disappointed because of their lack of communication!
The massage was wonderful. Great value for new clients- cant beat the price! Also, very friendly staff and nice facility. I will definitely return here and recommend to friends.
I absolutely love this location. Segio is the very best masseuse I have ever had. He truly cares about his patrons and my health.The office staff is always very professional and curtious. I have become a member because I am so comfortable and satasified with my services with them.
Great experience. Great atmosphere, very welcoming. I was looking for someone to work on my knots in my neck and shoulders, someone who would actually work them out. Found her, Lorena E is the best!!
Pricey and if music is bumping at Fitness 19 it can kill your calm but the massage is worth it. I got a deep tissue and a serious stretch. I was hurting for days afterward ...and then healed the following week ..continued with the recommended regimen of stretches and epsom salt baths and havent felt this good in a while.
Love getting massages. I have had my membership for about a year and started getting massages while pregnant. Friendly staff and great vibes
Elements Massage excels in Customer Care, they go to great lengths to ensure each customer experiences a truly customized massage, tailored to their specific needs. I highly recommend their services to anyone in the area.
One of the best massages I have ever had! Malik was amazing with the deep pressure points and with my trouble spots. Cant wait to go back!
Every therapist I have had at Elements Massage is highly skilled and professional. I am so grateful to have a membership and be able to visit monthly!
An awesome and amazing experience at Elements Massage. The front desk was very warm and friendly, massage therapist went over and beyond my expectations...best massage ever. I recommend Elements Massage...you will have an amazing experience!
I got a 1 hour Deep Tissue Massage on 10/18/17.My therapist was Dylan.He was very professional and informative.
The facility is clean, the staff are professional, and the appointments are always on time. They are flexible in scheduling and its easy to get an appointment last minute. They are awesome!
Lorena is awesome! She always does a great job if you’re okay with a firmer pressure and a detox massage feeling.
Very welcoming and relaxing. The massage therapists were respectful and very pleasant. Very happy with the services.
Jose, the therapist is very skilled at providing deep tissue massages which effectively addresses my therapeutic needs.
The therapist explained everything she wanted to do and make me feel comfortable about the choices that I made and I was just a very relaxing experience.
Lorena gave a great massage that targeted the areas most tense on my body. I also liked that she gave me advice about how to stretch out my shoulders.
I came here first time Great customer service. I met with Lorena. I explained everything, the place is clean, thank you so much
My Boyfriend & I had a massage here last weekend. It was the best ever. Definitely will be going again!
I had an excellent massage with Christie. I will be returning. Very relaxing environment and wonderful staff . Thank you again.Frances
Great experience overall. The staff was kind and attentive and the massage was amazing!
Thank you so much for a good experience helping me regain my strength and health.I would really like to have a membership and return every month my masseur was MCThank you again Catherine King
Very professional and clean place. The front staff is awesome! The massage therapist do an amazing job!
Dylan is so good at working on trouble spots and his recommendations are spot on. I feel like a new person. New favorite place.
Precious was great! Ill be back soon
The masseuse listens to what you need and check in about your comfort frequently. I always leave feeling better than when I arrived.
Best massage! Had some severe tension headaches from my shoulders and my therapist knew exactly what to do! So excited to have relief!
The staff is friendly, the location is clean and well decorated, the price is good and the service I had was great. Definitely want to go back and will recommend to others.
Very professional, great facility, nice and helpful staff. Helped with a lot of muscle tightness and knots.
So I didnt go but I got my mom a gift and send her and she said it was awesome that she felt so relaxed after and during and that they were very professional I highly recommend
Everyone was so nice and the massage was great! 10 out of 10, I’m 100% coming back!
Had the Himalayan Salt rock massage. It was awesome. Membership has great privileges.
Second time was a charm! I believe I was massaged by Christy, she was amazing!
Great place, Joel was fantastic, staff was amazing. Very friendly.
Very professional, attentive staff. We had a great, relaxing time. I would definately go back.
Great staff, great massages, and fair prices. Give them a shot!
I just had a prenatal massage and Christine is the best!!!
Great environment, clean, comforting, and a very friendly staff. I will definitely be a repeat customer.
First time getting a massage and they were very freindly !
Its very clean and nice staff and excellent massage
? Why are you not answering? Been calling.
Very professional and personalized service.
Professional and knowledgeable, therapeutic and customized massage sessions
Clean facility.... great therapists!
Great experience, the message was amazing
Will be coming back! And still coming back!
One word AWESOME!
Friendly and professional staff!
Excellent