Came to this shop instead of going to my regular because of a time crunch and BOY WAS I GLAD I DID!!This is the smoke shops of all smoke shops! There is seriously everything in here. It’s very open and handicapped accessible. Employees were extremely knowledgeable too. I had the pleasure of meeting Kimba last night. He was more than willing to take time to help me and explain a lot of their different products. Not only do they sell smoke shop items, but other little trinkets and treasures too. Effed up at home and gotta get something last minute? Have things for that! Want to dress up and alter your look? THEY GOT CONTACTS! (I picked up the Wizard and black out ones)Everything very reasonably priced too. Needless to say, I now have a new REGULAR store. Kimba definitely helped make the decision easy.
Please stop telling my fiance that Novo 2 cartridges work for the Novo 3 & the Novo Master.. they do not. The coil burns within hours, no matter what.Every. Single. Novo 2. Cartridge. That. We. Bought. Here. Has. Burned. The. Coil.Not saying your cartridges are bad.. just that your advice is.-Just take a look at my pic. The vape juice turns almost black within hours.
A decent head shop with a huge variety of products. Most employees are kind and informative but there are a few who are rude as hell and are completely unaware of the products.I drop in once a week for coils, juice, wraps and cones. This place is definitely better than Cloud9 by far. The only reason I gave it 4/5 is because of some employees attitudes. A rude and uninformed employee will kill a business faster than higher prices.
Best experience ever!! The two men on 4/21 working together one of them his name was “sweet cheeks” 😂 are the best two men who have ever given us the best advice , very helpful and knowledgeable on products in the store and very good sales people! We will definitely be coming back as this is now our FAVORITE store !! Also not to mention, awesome prices !
Cloud City is amazing! The white dude with the tattoos gives excellent customer service, very helpful, and knowledgeable about the products which helps us decide on what we would like to purchase. Atmosphere is very chill and welcoming. He also makes sure, kindly of course, that the vapes that we buy works properly by letting us smoke or test them out before leaving. Would definitely recommend this place! White dude with the tattoos keep on being awesome!! :)
I was quoted $15 per disposable, went in and bought two, then realized i was charged $45. I called the store and they had happened to have a “shift change” as soon as i went in/left (i went in at 8:30, the store closes at 10) and the guy on the phone said he couldnt do anything about the price difference. this is my first time in there, and i will never be back. not only that, but i usually only yap $10-$12 elsewhere. this business rips you off and has horrible service. do not go here.
Good price on my wolf grinder. Works well.Casey was super cool, let me check everything out I wanted to. Dope experience. Thanks guys!!
Just paid $75 for 2 disposable vapes. For reference, I get 2 BETTER units of a better brand for $30 elsewhere. I told them this, and they offered zero options for discounting, bulk purchasing, or any solution at all for that matter. We felt bad for the sales rep since we had asked a ton of questions regarding flavors and didn’t get the price until the very end- so we took the chance. The Orion Brand literally tastes like cough medicine. Over 100% mark-up, and they still did not allow to exchange a subpar product immediately upon purchasing and seeing the visible customer dissatisfaction. Absolutely grimey. Feel free to support their hustle- if you’re the type that likes being played. 🤷♂️
Absolutely wonderful! I went in, not knowing what I wanted.. All I knew is Im trying to quit nicotine. They had a wonderful selection of non nicotine vapes. The man I talked to was super sweet and we had a decent conversation. I could have sat there all day and talked to him, plus he helped me pick the best vape for a great price. Definitely reccomended. Store was very clean, easy to see everything. Very painless and easy!
The customer service was phenomenal! Seriously the nicest woman I have ever met. I noticed a price discrepancy on one of the products and she went out of her way to call not one, not two, but three (or maybe four) different people to verify what the price was. After all was said and done she told me that she would be changing the price to what she honored for me. I have experienced awesome customer service before but I would never imagine someone making 3-4 phone calls to ensure the customer is getting the best price possible. Thank you!!
Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. I ended up finding an amazing quartz dab rig!! Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional.
Cloud City is by far the best Vape & Smoke Shop in all of the country! Everything I go in here, Im always helped by a friendly, professional, and courteous employee. They always have the right answers for every question that I have, and always recommend me the correct product for what I need. The store is always well stocked, and very clean. The owner Jasmine is truly an owner that cares about her store and employees. She is always in a good mood, and helps get the entire product solution that I need. Thank you Jasmine and Northtowne Cloud City staff for making every experience, truly amazing and fun! And prices are definitely reasonable!!😄😄😄
I dont know he was in there working last Saturday night, but she was hella cool, super professional, and very knowledgeable I will try to find her name out so I can update and edit this review and shes definitely deserves a raise. Thank you guys for the services you provide and hopefully we could eventually talk you into staying open later LOL.
Yeah they got good customer service, but after going to 5 other vape shops Ive realized they charge 10-15$ more for their vapes. Ijoy here? 36$. Ijoys other places 22$-26$. Other brands 5000+? 28-34$ other places 20$-28.
Everyone Ive encountered that works here have been very pleasant! Having said that, I cant help but notice the price on what it is I buy when here are higher than everywhere else I buy those things. And not to a marginal degree. The biggest price differential Ive come across is the current vape Ive been stuck on: Tug Pod Ultra. Ive been to two other stores; one in reno and one in Carson, and they both sell them for $21.99. This store sells them for $31.99. That is a vast difference. I love contributing to small, local businesses, but that is a steep price to pay. And that is just one of many instances of the price hikes this friendly welcoming store has to offer. Do with that what you will. I, myself, will continue to give them my business...
My friend and i went in for a look around and to pick up a couple of things. The store is big and has everything you dont even know you need. The best part was the beautiful Angie who took the time to answer our questions and even laughed at our dumb humor. She took the time and thats the best part. We will be back.
That white dude with the tats was really good at creating a chill vibe throughout the place. I told em Id leave em a review and so here I am. Keep on keeping on brother, thanks for having the coils we needed.
It definitely would have been a 5 star review, but they had glass in display cases -with- price tags on them (as if we could buy them) and when we tried to buy one the smoke shop clerk notified us that the glass in said cases were not for sale? But they had prices on them 😕 great prices but that really bummed us out.. besides that the customer service was great! 👍🏼 thank you!
Met the owner a while ago when I went in with a friend and she was so amazing that I now go there anytime I need something. Great personality and you can tell she greatly values her customers, very pleasant person. Great selection of stuff and good prices. They probably have what you need. Give them a go :)
This shop is under new management and they’re doing phenomenal. When my partner and I went in we were met with a cheery greeting and helped immediately. Not only did Liz (the new manager) help but she actually knew what she was talking about and was able to point us in the right direction and suggest solid reliable products. We will 100% be returning and telling our friends :) I definitely recommend this smoke shop
The girl that works at this place the manager is a clueless, foul mouthed, and rude human being. I went into this store on 01/17/2022 and specifically asked for a standard size rolling machine for standard size rolling papers (standard size is 1 1/4 inches - just ask Google). She sold me one and then right away I realized it was not STANDARD SIZE. Trusting her I bought it but when she handed it to me I knew it wasnt right. She would not refund the purchase. I asked to speak to the manager because I felt that a refund was appropriate since I specifically asked for standard size and I had not left the store. She said she was the manager and refused to connect me with her superior. She began to accuse me of yelling at her and started pointing to the Raw rolling machines and other rolling machines calling them standard (zigzag has been around for a long time and they have set the standard). When I was leaving she yelled from across the store, in front of other people - Dont ever come back to MY store b!t¢h. Clearly this girl doesnt know her a$$ from her elbow and will say anything to sell something. I hope the owner rewinds the security footage, to make it easier to pinpoint I was with my friend who is in a wheelchair.
THEE BEST smoke shop Ive been too by far. It was the cleanest and most unique shop Ive been too! The manager Angie was the sweetest gal and took the time to show me the glass pieces, as well as telling me which flavors of vape are best. Couldnt of asked for a better experience. Being an out of towner, I felt very welcomed.
Great selection and great customer service. I would highly recommend these people for all your needs. They have it all ! I will definitely be back soon. Store owner Jasmine was friendly and very helpful. I will definitely return for my next purchase.
Great store, lots of products. One of the few that actually carry e-cigg juice that isnt fruity or sweet. Only complaint is the employee. One in particular. The lady openly armed ASKING for tips. Ive worked in customer service industries and you DO NOT ASK THE CUSTOMER FOR A TIP! You especially dont tell the customer they will get a discount if you tip. And as a supporter of the right to bear arms and open carry, its not a good idea if you are worried about robbery. If someone is going to rob you and sees youre packing they will just shoot your @@$. Keep it behind the counter near the registers, also some people will be put off by the sight of the firearm. A place of business is not the place for political statements. Hope the owner sees this and has a talk with her.
Very helpful and quick! Helped with our priceRange and had a great eye for every detail of our glass piece! And we even saved money! Very satisfied always with this place, we enjoy coming here for all our glass and smoke needs! Thank you so much! :)
Do not any any vape mods or kits from here! LoL they will at least up charge you $30 plus smh I can understand charging an extra $10 or even $20 but 30? LoL come on!I went there 2 but another caliburn koko prime because mine feel in water. Comes to find out there selling it for $70! So I just left and went 2 where I bought it last time, Sunnys vape shop and bout it for $40 or I couldve bought it online for $25 and waited for shipping. I can only imagine what there selling other stuff 4 there lol please do your research b4 buying here theyll rob the community smh I hope you guys are up!
Im from out of state and come over at least once a month both times that I have visited this location they are very friendly and helpful.
I bought 1 vape pod and they charged me 32$ that same pod is 21$ at smoke shop that located 5 minutes away from this smoke shop.
Best smoke shop in reno hands down! Liz was extremely helpful and knowledgeable about everything! I will definitely be coming back to buy some more stuff soon!!!!! 100/10 recommend this smoke to everyone in reno looking to get some new pieces!
Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldnt walk over and do her job for me to look at something to buy.
Both the girls working today were super helpful they are the best place to buy pieces in Reno!! Please if u smoke and like to get good deals and meet awesome workers then stop by their shop . Angie was super helpful too
The lady who owns this shop is amazing she ordered my wife a 4 pack of her coils and got them within a day. Very knowledgeable about her products and has the most amazing vape shop i have seen here. Her prices are also the best would recommend this store 10 out of 10.
Jasmine was an absolutely amazing person and she helped us so much!!! Love this place I will never go to any other smoke shop!! If I could give more than 5 stars I would!!! Keep up the good work!!!
I never post reviews but for this one I just had to. Best place in town honestly! I been to most of of the shops in Reno. And nothing compares to the quality and prices on their merchandise. Good customer service too. ✌🏽
Finally got to writing these fine people a review. One of the best smoke shops in town. Very clean and good prices. The owner is such a sweet lady. I love coming in here for my what have yous.
Quality customer service. Great glass for a great price. I accidentally left my ID there as well and they kept it for a couple weeks and it was returned to me safely. Super thankful for that.
Always super friendly and helpful when I come in I will always recommend this vape shop
Cloud city is AMAZING!! this shop is great, i went here today for the first time to get a vape kit and the staff was super nice and helpful. i got exactly what i was hoping for and at a good price too. if you are going to get vape supplies i say go to cloud city for sure, i look forward to stopping by again soon. :)
Just excellent! Jasmine is so friendly and knowledgeable. Every time we come in, she is so helpful. Great prices and large selection.
Awesome place. ! Was really warm and welcoming . Lady was very nice and had a great smile! They have good delay on pipes and juices . Will come here again as my regular.
Jasmine is the hook up! They have everything for all your daily smoke! Hooked me up with there best in quality and and price! Took really good care of me I’m leaving more than satisfied! Thank you!
My new love, Jasmine, took care of me and my people when I came in to buy my products and for that, this will be the only store Ill spend 💰 at ❤️❤️❤️❤️❤️❤️ Thank you for your great hospitality and customer service!!!!!!!! I immediately felt like family while there. 😍😍😍😍
Great customer service! Every time I come In they’re super nice. Always have great material. Definitely recommend!
Definitely recommend this place! Super cute items, good prices, girl who was working at shop was super helpful and great! Definitely would recommend going back there
Beautiful and eye catching place. Really friendly and Kirsten was patient and helpful. A++++ customer service and good prices for glass tobacco pieces. Thank you I will return!!
Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!
Went into this shop because I am new to vaping and needed help. Liz hooked it up and took care of me. Can’t thank her enough. I would highly recommend this shop for vaping and they have other great products for smoke enthusiast. Ask for Liz.
This place is amazing! The lady who attended me is SO NICE! She thought me how to use the products and has the best personality! I always come here! 100% recommend!
I stopped by this store for the first time thinking I was going to be running into your average run-of-the-mill vape shops, to just be in and out grabbing a few things and be on my way. I also was already expecting some irritable behavior from employees because it was right at closing time so I know how stores hate customers that do that. Well, I have never been more wrong ever because the moment I walked through the doors I was in what can only be described as a brightly lit wonderland of novelties, collectables, oddities, trinkets and treasures galore! The room was very spacious, clean, and merchandised to perfection. Everything was organized and labeled; making the store appear to be seemingly flawless. But it got even better.... Then I was warmly greeted by Jazmine. Not only did the store go above and beyond expectations, but so did Jazmine; she was a perfect example of what sincere and quality customer care should look like. Her bubbly and upbeat attitude you could feel through the whole room which made it comfortable and fun. She genuinely cares more about fulfilling her Customers needs than just merely making another sale. She was knowledgeable, friendly, fun, and fair. Theres isnt a thing that I could be unhappy with during my visit at Cloud City smoke and vape shop. Its not just a trip to the corner market thats for sure! Thank you Jazmine for making my shopping experience with you guys feel more like fun than like business but even still you got the job done!!
Angie is the best and always gives the best recommendations. She never misses! Such a great selection, too. My number 1 spot for vapes and supplies!
Excellent customer service, friendly and the best prices in town that Ive found!!
The best shop I’ve ever been to. The owner is so nice and her prices are very cheap!!! HIGHLY recommend going here than any other shop!!!
Best shop! Stop by for whatever you need or just to leave with something new. Jasmine is so sweet and treats everyone like family. You won’t regret coming in to this place!
I am a new customer here and when I came the first thing I noticed was how clean Cloud City is, Jasmine the owner was very engaging to me and very helpful with any questions I had, the store is bright and amazing quality pieces including other wonderful products. I highly suggest anyone to come here for all your smoking and vaping needs as well as many other products!
Cloud city smoke & vape is the best smoke shop I’ve been to. Jasmine knows her stuff! She was extremely helpful and they had too quality with great prices. I definitely recommend to check it out.
Friendly knows her products. And if she doesnt have it in stock shell do what she can to get it for you. Definitely a must go check out and will become regulars! Thanks a buch!
Great customer service and a host of products to choose from! They even go out of their way to find products they DONT have, just so they can satisfy their customers needs. CROSS definitely a one stop shop for all your smoking/vaping needs. 👍🏾👍🏾
Horrible workers no help and lazy af
Had a very amazing experience!! customer service is impeccable, very polite and easy to talk to. Also, very informing! learned a lot!! highly recommend shopping here.
I had an amazing experience the lady was so nice and gave me one of the best deals that I’ve ever been offered. Definitely recommend!
My favorite smoke shop in town. The owner is very kind and knowledgeable in the products. If you’re looking for a place that’s affordable and has a great selection then you’re at the right place. I definitely recommend stopping by and checking the place out.
So this vape store is huge and a wonderful young lady named Jasmine is so helpful and friendly this is how customer service should be. she gave me a great deal on my sons birthday present and I still got to get vape stuff for me thank you.
I have been a long time customer of the people who own this place. This shop is stunningly beautiful and the customer service is top notch and they are always extremely helpful. Go to smoke shop for as long as Im in Reno.
Love this place!! They have a bunch of different items to choose from. We are always greeted with smiles and happy energy from jasmine, she is amazing!
This is the best smoke shop in Reno Hands down! The owner is friendly and very helpful. Ive visited numerous times and have yet to left disappointed or without something new everytime.
Loved the service, had every question answered with expertise, and the owner jasmine is one of the best I’ve seen.. thanks so much for the amazing product, love it.
Best shop in town. If they dont have a flavor, theyll order it for you promptly. Nice to know my favorite juice isnt too far away or over $20
LOVVVE LOVEEE LOVEEE THIS SMOKE SHOP !!!The lady who helped me and my boyfriend was super friendly and helpful! We found just what we needed AND more !they have a large variety of items SUPER CLEANThis will definitely be my go to smoke shop every time we are in renoGo check it out ! Its worth every penny !!!
I have not found a single vape shop in reno that offers not only such a large selection of vapes, but also different types of pipes and hookahs. Their prices are the best Ive seen in town, and the customer service is well above and beyond anything youd ever expect. I would rate this store higher if I could.
The owner, Jasmine is such a sweet lady, anything you want she will order and give you the best deal. Out of all vape shops in Reno this is definitely the best one!
Ive always had good customer service when Ive come in, the lady is always upbeat and happy to help, plus all the tobacco products I buy have been very fresh!Overall very satisfied with this store.
The store manager Liz was a huge help to me. Great prices and customer service. My favorite smoke shop in the city.
Angie was awesome! I bought a dime bag from her shop and it is amazing quality. Would highly recommend!
I was thrilled with this experience. Jasmine was extremely helpful and so positive! I will definitely be coming back!
Great atmosphere. The salesman who helped me not only knew exactly what I needed to get, but also sung a song that was playing on the radio- AND HIS VOICE WAS AMAZING!!
They sure do have a habit of up charging what is placed on the tag. Almost every other time i notice paying 2- 10 dollars more than what the sign says (depends on product). I always think to myself maybe its the taxes buut once i see my receipt, smh. Since all sales are final they never fix it.
Walked into cloud city for my first time and was instantly greeted with great service . Helped with any question I had and gave me the utmost of information. HUGE Selection on water pipes or dry pipes all your vape needs and accessories! DEF WORTH THE CHECKOUT
Went in, its the best smoke shop Ive been to in town, the owner had a great attitude and everything had great prices! I will be returning,best prices Ive seen on some high quality glass and bongs! Its a stoners heaven
I loveeeeee Jasmine she is the absolute best and super helpful with anything you need. The store is clean and stocked full of goodies!!! Go to her store!
Amazing selection! Great customer service, absolutely beautiful pieces and the prices are fantastic! I would recommend this smoke shop to anyone
This place is super awesome. Good quality items with a great staff! Definitely recommend!
I absolutely love Cloud City Smoke & vape shop!Great customer service! Beautiful pieces, with a wide selection of EVERYTHING! Definitely my go to store!!!
Shout out to Robbie and Kimbo for great customer service and actually helping out.
This store is amazing, there service is great every time I visit and there’s always so much to choose from.
Soon as i walked in Jazmine was top notch professional! As a i Live in California and come to visit parents often i was bummed last place closed, but #CloudCitySmokeShop is more but together and more welcoming and bright.and its a Vibe..big thank you Jazzy..let me know if interested on promoting.-DiiGGZ, California
Really funny, great customer service! Definitely coming back again. Love the store and great selection!💚
Jasmine was an amazing sales woman! I will definitely be back, great deals and inventory.
Liz the manager was awesome she was a great help with all the products I bought and they have so many flavors
Always wonderful when I come in. However, last few times Ive came in on a Saturday at 11am the door was locked with no sign saying when they would be back.
Service and people are great when they are here, I have visited this store 4 different occasions before closing. And the store is closed. It’s only 6:12 right now and it’s CLOSED smh seriously ?
Super great customer service! Fair prices and friendly staff. Thank you Jasmine
Amazing pieces of glass and huge selection. Super friendly and warn customer service. Definatly my new fav store.
Jas is very customer centric and easy to relate. He makes you feel great and welcome as a customer.
Great smoke shop! owner let me refund n replace multiple things a new employee sold me that were wrong parts. awesome knowledgeable service by owner!
She was very kind and helped us out quickly and at the best price. Great selection and prices on everything.
Jasmine is hands down the best owner of any smoke shop in Reno. The service is phenomenal and I leave this store always happy. This is the spot for me!
Best vape shop around! Jasmine is literally THE BEST and most helpful person and she’s so courteous! Love it! My new favorite shop
BUYER BEWARE! I purchased an aspire vape pen a few days ago and Im pretty sure its a used vape pen because it wont hold a charge like a brand new one would. I purchased the same model I used previously so I know it should hold a charge better than the one they sold me. I called and left a message for the owner to call me and I have yet to receive a call back.
The best smoke shop Ive been to in Reno! Very friendly employees who seem genuinely interested in finding you a great deal!
This store is absolutely amazing. They had everything I needed and if not they will order. 10 stars!!
Jasmine was amazing very helpful shop was clean with lots of choices to choose from. I highly recommend checking them out💯
This place is awesome! Great prices, great customer service! Clean and very welcoming.
The best customer service, the nicest lady youll ever meet, great prices, I really recommend stopping by and checking out cloud city
They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore
Best smoke shop ever!!! Get to know the guy over there, and hell hook you up! Very courteous and generous staff
Jasmine was extremely helpful and very knowledgeable in all areas of the store and helped me with a good purchase that I’m happy with!!
Really cool shop. Dude that works the closing shift is super rad and personable. 6/5 if it wasn’t an improper fraction.
Very nice looking shop not too crowded. Great selection of pieces and the customer service is amazing.
The owner is super nice ,very helpful she stayed open a little late to help me find the perfect smoking utensil... then gave a great price on very good merch ...
This place is Dope af. The folks are always soo helpful. They have a large selection and good prices. Definitely worth it to stop by.
Very good selection. Great price. Great customer service. Will be back often.
Cloud city Reno was great! Jasmine was really helpful on my first time in!Highly recommend!
Super friendly, helpful, and great prices! One of the best bigger shops in town.
Really friendly and a good sales man, Id recommend this shop to all my friends and family.
I went in there not really looking for much and the store clerk, Jasmine, helped me find more than I needed as well as other items that I couldnt find at other smoke shops. Definitely will be returning here.
This place is huge full of options lot of awesome products, very respectable and nice employees deserves 5 stars
Came in for the first time and got great service from Jasmine. Will definitely be coming back. :)
Jasmine was a wonderful worker, gave great advice and helped me out alot. Highly recommended
Beautiful store!! So many flavors for Starbuzz and Fumari! Beautiful jewelry for piercings! Come take a visit!
Great customer service and excellent selection of products that are well priced
Very High Quality Service. Very Helpful and extremely nice. 10/10 recommended to go here. Best Vape Shop in RENO
Friendly introduction, store smells great, alot of cool options for everyone so this store definitely deserves a 5 star rating
Great customer service and products 💜 owner was very sweet and perfect!
Best smoke shop in reno! staff is friendly and super helpful. first time at this smoke shop and had an amazing experience i’ll definitely come back!
This place is like the best in Reno everything is original. Once it’s purchased no more will come. Everything is new everytime I come in here. I recommend coming here.
Jasmine is AWESOME Great clean store knowledgeable and Up sales without being Pushy. Best smoke shop hands down
The people here are so friendly and so helpful. They have lots of variety and are super knowledgeable too.
Cool and neat place to shop. Reasonable prices and good customer service too!
Such a wide selection and for a good price! Customer service was spot on too I definitely recommend this place!
Hands down the best head shop in reno. Best prices and the best products. Only store I spend my money at when it comes to glass and wraps. Hands down the best
The staff are really friendly and actually listen to what you are looking for, it is always a pleasure going in and seeing a welcoming environment.
Best place to go to she is always looking out for me about the items I am getting customer for life
Very friendly easy going staff. Jasmine was wonderful and had a large selection of items.
Friendly and knowledgable staff!! Awesome selection of products at great prices!
I finally got down to this excellent new vape shop and very glad I did. Friendly service and good prices.
Love coming to this place! They have the best customer service hands down!!
I like the selection they have here. Great customer service. Im coming back.
Came in knowing nothing and Jasmine helped me find what I needed. Great customer service definitely coming back.
Very nice and welcoming people also very helpful and what to make sure that you have the best experience that you can get
This is the best place to get glass wear and vape products. The girl that helped me was the best person and she helped me with so much. LOVE THIS PLACE
The lady at the counter was so nice and helpful with my questions. The store was nice and clean.
Love love love this place!! so helpful and always knows what she is talking about! definitely check this place out!
Best smoke shop in Reno by far. Jasmine and Kearston know what they are talking about; highly recommend.
One of the best smoke shops I’ve been to and the owner is sooooo nice!!!! the pieces are cheaper than other smoke shops and even online.
Omg! GREAT quality products and awesome customer service. check them out guys🤤
Jasmine was very helpful and nice and beautiful too ..very clean place and best prices in town..
Such a lovely store! Employees are super friendly such a great atmosphere!
Literally waited around for 20 minutes and never got served. Very unprofessional staff. Huge waste of time. Don’t bother coming here because there’s so many better vape shops in town.
Jasmine is very friendly and knowledgeable. I recommend this store to all my friends
Liz is always a great conversation, makes going to this smoke shop a good experience every time.
Very rude lady at the counter, tries to gaslight you and make you feel stupid all to avoid giving refund for their defective product :(
Great atmosphere and the people are always willing to help. Low prices as well and very affordable.
Such a nice store and even nicer lady running it! 10/10 recommend
Amazing customer service . They know their products very well ! Very helpful !
Awesome shop.... owner is fantastic and very helpful. My favorite shop.
Wonderful people, great place, gooood prices one of the best in Reno by far highly recommended
Very neat place and very great customer service! great prices as well
Very clean smells good and fresh
Great to visit this store, nice ppl and good customer service.
Great prices, good selection, and awesome customer service from Jas.
Great store unbeatable prices and huge selection and variety of products!!
Friendly staff with the best deals. Highly recommend these guys!
The owner named is Jasmine and she is extremely nice and professsional ! Will be coming back
It’s a clean shop. They have very affordable prices. This is my go-to shop every time!
Great experience, customer service was awsome with an amazing freindly ambiance.
Very good, got what I wanted and enjoyed my time in the shop!👍🏼
This store is cool. Jas is a great help. Always knows what i need.
Very good service and lots of goodies to choose from. Definitely come here
Just left cloud city and I was a kid in a candy store nice selection nice prices and very friendly and welcoming they a just earned a loyal customer!
It is the most chilliest place the staff there are really nice and helpful and I would recommend them to anyone who is looking for vape products
Great prices and friendly business owners !! will definitely come again
It’s so clean and well lit! they always have what i need in stock :)
Love this place always friendly and professional Jaz the employee is an awesome cashier
Really nice, clean and friendly shop. Will visit more often.
Verry nice, very knowledgeable and super kind. Definitely a place to return to.
Wonderful selection of wraps and glass. Owner is always warm, courteous and helpful.
First time vaping and the store had everything I was looking for and on top of that Good costumer Service!
Great customer service. Would definitely recommend
Jasmine is amazing so sweet! Great store.
Best price for juice! Awesome store and great vibe! I recommend for everyone 😁
I call this place all the time is great too fast and friendly and I was God would you want some C and
Great customer service and really good prices for great cbd. Highly recomended.
Super nice, helpful and great selection! My new shop!
Good store, great prices! Friendly staff as well.
This place is litterally eye candy with plenty of options to choose from and dope help with picking stuff from their collection.
Extremely helpful, great selection. will definitely come again!
Love coming in here! The owner is super helpful and sweet!
Amazing glass selection cashiers are extremely helpful best glass shop in sparks hands down
Jasmine is wonderful would totally recommend the shop to all the Latino community
Jasmine was very helpful and knowledgeable, I found the best store for vape in town, must visit
Great selection, great prices. Ask for Jasmine, shell hook you up!
Amazing service and helpful employees with amazing prices on all of my vape products.
The lady who owns this shop is amazing love that shes so nice
Was an amazing experience and had such an amazing time shoutout to jasmine she was a big help❤️
Jazmine is great nice friendly and funny she knows her work .
Wonderful shop, great customer service, and its lit.
The lady who helped me was fantastic ! I will most defineitly be returning and purchasing more items !
Good selection and very friendly staff must go and stop by at this place