Cloud9 Liquor & Smoke

OMG I LOVE THIS PLACE! LEE IS A GEM THANKS FOR YOUR EXPERTISE ON GEEK BAR FLAVORS! ILL BE BACK.

Joey is the dopest cashier !! Super cool and friendly always making my day and he lets me vent when I see him. Cheapest therapy ever ! I almost shop at cloud 9 every day love the store and the vibe !!

CLOUD9 is an Outstanding and out of this world when it comes to resources and product. And not only just the quality but they also have quantity and they have a wide selection of everything you could think of. The main person I would talk to is Joey. Not only is he the kinda man to get you in and out but hell make you feel welcome and comfortable in the area. Me personally. He has great humor that makes everything just way easier.

I love this place, been a client for years! Kratom is reasonably priced A+++

I’ve been coming here since the store opened. Great customer service! Would love to see extendo cigarillos sometime!!

Danny and Joey were awesome. They were knowledgeable on all the products and they were willing to spend the time necessary to make sure we got what we needed/wanted.

Friendly staff, great selections, and clean. Joey even found my lost cat and saved him with cpr, wish it was his own store honestly he deserves it so much. Everytime I am over in these parts I stop in just to check to see if my man Joey is working. He is the nicest most helpful guy ever and I can tell he has good relations with every customer that steps foot in the store. LONG LIVE JOEY!!!!

Karan and Danny and the best!I’ll always go out of my way to come get my things here!:) they’re always so nice and helpful.Highly recommend coming here next time you need anything from snack, to booze, and all types of smoking accessories.

Pretty cool convenience store. They also have snacks and drinks and such. Lee was very helpful!

My favorite liquor store in ALL of Reno.Not only do they have an amazing selection on fine drink, but half the store is an amazing headshop too.

Ive been to this shop so many times over the past year and never once had a bad experience especially with Joey he always has the best of recommendations and has amazing customer service I will be comeing to this shop and only this shop from now on Joey has made my experience amazing everytime and always a easy person to approach and talk to

Nate is so good in sales. Great customer service! Gives reco’s for confused customers 😂 Great asset to the store!

I’ve been coming in here for over a year now and I just love it here. The people are so friendly and have an amazing vibe. Definitely recommend making this your go to smoke shop/liquor store!

Joey at the register was very attentive and kind love coming here been coming here since 2019 amazing staff every time

Joey is awesome and ao friendly! Love coming here...waaay better than the rude 7-11 people down the street! Shop where they appreciate their customers!!

This store is the best. Lee is amazing! We appreciate you all.

One stop shop for all your vape/smoke needs. Also has other products like drinks and some snacks too. Great place, look for Joey!

Joey is the G 🔥I came to the states to find my long lost Irish parents since I was separated from them and grew up in a foster home in Ireland, Joey helped me track them down and even got me some killer deals on vapes. Only place anyone should ever go to.

I absolutely love this store and the staff…absolutely amazing! Especially Joey and Lee!

Joey is an awesome dude! Super nice and always made sure to help with positive attitudes

Lee and all the other employees here are always super helpful whenever I stop by

Cool place they help you out and Karun is a lot of help help me find a new rig

Super friendly and very informative staff. Especially Joey! Knows the store top to bottom!

I love this place cloud 9. My man Karan Works with me every time I’ve had an issue. He’s a real G in the sense. I love small businesses that can actually work together. That’s awesome! I would recommend to anybody to come this place to get their headshot needs fulfilled plus they have an awesome selection of liquor and snacks and other fun stuff. Thank you there’s good businesses and good people out there like this place cloud 9 and Karan😁🫶🏻🙏🏻❤️

Husband, loves this place. It’s a weekly visit for us. Very kind and helpful people.

I came to the store to buy a dab set and bong. I don’t know anything about using a dab thing and Joey helped explain how to use it properly. I was very comfortable asking questions and he didn’t make me feel stupid as I have felt at other stores when I ask questions. I will definitely come back and tell my friends about this wonderful shop and educated employees who know what they are talking about.

Their nice people, Heathers the best worker by far I love everyone here

Great shop! Much better than the previous place with new owners. Good deals, great selection, and the staff is very nice and knowledgeable!

Amazing shop great service with all your needs!

Kautty had great customer service and great personality need more workers like him

My neighborhood store. Huge selections, especially since expanding. Bright, safe, open late.

Joey was the best person I have met all day, better service than in and out!!

Lee is awesome! Goes above and beyond! Give that man a raise!

Stopped in to get some wraps and check out the large selection of glass. I see these terpene shots in my tik tok feed a lot so I picked up some Calm. Super tasty. Also, they have The Balvenie 15 Single Barrel and 14 Caribbean in stock much to my surprise. Star was super nice and helpful! I’ll definitely be back.

Joey Is very friendly and very helpful love coming and enjoying the atmosphere he brings

This place is the most reliable place Ive ever been it helps when you have kautty

Great little corner store. Always pleasant associates!

Lee was awesome and took care of everything with great service.

Great customer service. Miles is awesome!

Kautty was the man! Very helpful and knowledgeable about products and the vibes were high!

Very helpful staff and very low prices. I was spending upwards of $160 a month for cigarettes and they showed me that I can get the same amount of cigarettes for less than $50 a month.

Love this place. Super convient and always has new cool products.Joeys great.

Good customer service they have everything you want

Joey has great customer service makes everyone feel like a friend

Best smoke shop in Reno have been coming here for years !!

Joey is a cool dude. Good service!

Karan was the best person to come to, he definitely provided a great experience with the flavors they provide! Thanks!

5 stars great job. We love heather

I love cloud 9! Very awesome shop

I usually dont like talking to people in stores, but the new guy working there i think his name is joey helped me find some new drinks and products i never tried before and theyre some of my favorites now. Great customer service and information

Joey is the best! Great place and go there for everyrhing!

Joey is fantastic!!! He is always so helpful every single time!!!

Joey was great! Super helpful and welcoming

Joey has the best customer services, love the store

The worker in the day time great guy and very helpful.

Penny is absolutely AMAZING!!!!!! She is always so upbeat and friendly when we come in! Always helping us decide on what to get and gets us the best products!!!

Always willing to help !! Great place to shop!

Miles was a great help and very kind

Great smoke shop! Has everything and more

Went into cloud9 to bye a 20oz bag of maeng da kratom.went to pay for it.regester was not working rite???? Moved me to the other one .they ended up charging me 2x for one bag still trying to get my money back $66.75 gave them bank statements.im trying to give them a chance to make it rite?

Amazing great customer service friendly staff

Lee is super awesome and helpful!

Heather was great! Great customer experience!

Danny was super knowledgeable and friendly~thanks!

Joey was so so so nice and helped me pick out my first bong!! 🩷

Joey is phenomenal.. and the store is awesome

These guys are awesome! They bring in some.amazing handmade jewelry (dont know if its.local..) but its beautiful. Its a head shop, they have it all and then some. The owner/employees are above and beyond friendly, even thru bad back pain! Thanks you guys for always being awesome

Kautty was extremely helpful, will be returning

Hey Im writing this comment because I think people should know or the owner I went in there on the 24th of 2023 and I purchase cigarettes and when I was perching the cigarettes I was getting change back but I think it was kind of weird getting change back out of the employees pocket then when I made a comment said what you need an extra money he said dont worry about it have a nice day I think the manager needs to look into this and think about what kind of people hes hiring at his store on little petty cash instead of making the check heavy set built white guy with a ponytail on top of his head good job on stealing money and taking my order from your pocket very much appreciate it you should be fired

Kautty is one of the best workers!

Joey was super helpful and friendly! We bought an awesome piece.

Shame and Breanna were extremely helpful and they have a great selection. They were fast in getting customers in and out and answered all of my questions. Definitely coming here from now on for all my smoking necessities! Two thumbs up! 5 stars!

First time in the store and I was impressed! The lady behind the counter was genuinely helpful and polite. She took her time to explain some products and I appreciate that so much! Also store is amazingly clean for a convenience store. I soooo wish this store was by my house! Keep up the great work!

Great service Nate!thanks!

Lee sent me good luck

Liz was AMAZING!! She helped me buy the perfect vape for me and patiently walked me through everything step by step! She answered all of my questions and made me feel completely comfortable and not rushed, like I was the only one in the store. Give that girl a raise!!

Best customer service in Reno got a nice bong with the help of Liz. She took great care in wrapping the price too and giving me the right supplies. If you’re a first timer at the store they will help you find what fits you right!

The manager Liz was super helpful and found me the perfect glass for my home. They have plenty of hand blown work from local artists so you can support people living in Reno! 10/10 service and art.

Liz helped me out. She is amazing. Awesome products great prices. Must go in and check em out if you havent been. Ill definitely be back.

Great, Best Spot in townJasmin the owner is a really great caring person shes really helpful. All the way around the people that work there are chill and really nice too love going there to get my things I need❤❤❤Love your babies jasmin Yolanda and James 😍😘🥰

Lee is a great dude!

Great atmosphere. Workers are wonderful. Great glass, liquor and tobacco selection! Will return again!

This is the best head shop in town, by far. The prices are great & you cant beat the selection. If they dont have what you are specifically looking for they will offer a suggestion of a comparable or better item or order what you need. The employees are helpful & knowledgable. I look forward to spending my money here

I gave this establishment 5 stars because as my experience. This store is tucked away and hard to find butt is worth dropping in this guy drinks liquor and smokes blunt wraps and it half as a place is a smoke shop! The name guy that works Nikes name Kevin is a great guy he made the experience awesome for me and helps make my selection.

I live right up the hill from here and go here all the time. Tyler helps me each time and has such knowledge of each product the stores sells. Not once have I been rushed in to a purchase and more than a few times I have been helped to make a satisfying purchase from their glassware based on what I’m looking for out of a piece.Customer service is on point, the shop is clean and the staff are knowledgeable. If you’re not going here for your head shop needs or minor shopping needs then you’re messing up.The whole back of the store has an awesome glassware assortment that ranges from twenty dollars to upper tier pieces in the $150+ range. They have cleaning products, smoking products, alternative liquid for your water pipes, ciggs, drinks, munchies, vape stuff, herb grinders and more. Seriously give this place a try!

Liz was very welcoming and she helped me pick everything out. She actually saved me money and hooked me up with what she knew would be best. Favorite store to go to!

Joey was welcoming and super nice

Very good customer service, attended us right away and helped us out. She gave professional but friendly advice of what device was best for a beginner such as myself. Would definitely recommend.

Great prices and will have that vape supply you cant find anywhere else(except yocan orbit coils) wich Im sure will be instock shortly. Would recommend to any and all!!

This is one of the best smoke shops in Reno in my opinion! Ive compared multiple others shop prices to cloud9 and usely cloud9 has the better deal! Ive bought many rigs/glass pieces from this shop name brand an non name brand and Ive always been satisfied with the quality. They even did my a 100$ out the door deal for one of there glass pieces when I broke my leg Big shout-out to them! Make sure to stop by and check it out you wont regret it!🙏💪

Their Customer service is great, they help me with my questions and I think they might have the best price for Kratom at least on NW Reno.Keep the good job guys.

Joey was fantastic and helpful.

Great prices! And great help from the workers on getting everything you need!

Liz was very knowledgeable and super nice when helping assist with the perfect product! Would recommend her to anyone shopping for the essentials! And their prices are the lowest we’ve seen in town.

Cool shop most, I dont go there for the vape or pipes just the fairly priced beer. There is a gentleman there named Bobby who works nights and he is super friendly and very helpful. If you havent been here check it out and see Bobby he is the man.

Not like other stores, its got great quality glass and a good collection.Great place for new a dab rig or new pipe. Unbreakable chillums you can give to your destructive best friend.Shout to the people that work there good folk..

Awesome service, very helpful and friendly staff and the new owners and store all together is an awesome upgrade they have done. Recommend for any smokers bc they have a awesome selection of many pipes and tobacco products available to choose from. Love this place!!

Wonderful place with friendly staff. Has everything you need!

Amazing store , i’m here weekly. savi is extremely helpful and knowledgeable

This is place is my fav smoke/head shop in town. I called them on the phone to speak about the CBD Hemp Flower that they offer. The employee I spoke with, Bradley, was extremely knowledgeable and helpful so I went there and saw Bradley in person to help and he did more than just answer my questions, he provided EXCELLENT customer service. I won’t be going anywhere else because of Bradley. Cloud Nine is my new spot I won’t be going anywhere else !

Patrick IS THE MAN!!!!! Best customer service ever, he was so professional and business oriented I thought he was the owner!!! Took very good care of me I will continuously shop here for the rest of my life 5 stars hands down

Shop here knowing that they DO NOT accept returns! Also, all employees on shift had zero knowledge on vapes.

They are awesome! Knowledgeable staff, great location, decent prices, and if they don’t carry what your after just ask and they’ll probably order it... Rad🤘🏼!!

10 star shop in my opinion ! I received Exceptional Service ! The staff was Extremely Knowledgeable!They where very friendly & answered any questions that I had .. I will definitely do business with them again in the future an would recommend you go there .check out theyre awesomeness

Liz is awesome. Great energy, attentive to my needs and great ability to juggle a bunch of needy smokers like myself. Cheers. Glad this is my neighborhood shop

Awesome vape shop great prices and customer service is top notch thanks you Kai for all your help she hooks up the deals

Liz was super helpful and I had a great experience. They wrapped each of my items separately and carefully. Great selection.

Awesome shop filled with awesome glass!Friendly helpful owner and knowledgeable employee. quick to help you find just what you need if your in the area you gotta stop by!

I love getting snacks here!

Aggressive employees driving business away from neighboring businesses. Unlawfully claims all the spots in the lot while simultaneously failing to comply with federal law regarding ADA parking requirements.

Amazing customer service and employees my go to smoke shop

Worker was very friendly and helpful. He gave excellent service with great deals to match. Really cool options here!

Last time Ill go there. Woman at the counter proceeds to help everyone else that came in long after me, knowing I was there first and waiting.Edit: then she lied to the owner so they can try feeding me this Bs in the reply. If you the owner reads the posts, read it again. She knew I was waiting, she even said she would be right with me before she took off for 10 minutes.

Everytime I go in the place is absolutely amazing. Today 2 gentlemen helped with my needs and concerns while being super polite. If you need anything or live close by this is the spot to shop.

Karen was great help

Awesome customer service! Love coming here

Amazing shop been coming here since the day it opened and will continue to do so!!! Lizz is a great employee and was very helpful helping me pick out a new baby!!! Thank you guys so much!!!

My man Joey a real one fr fr

My favorite smoke shop by far. The manager was so nice and really helped me out. Excellent service and everyone is so nice! Love love love this place

Very friendly and great customer service

Fantastic customer service

Latisha was very helpful

This is by far the best smoke vape shop Ive been to and customer service as well as the help was excellent and will be going there to get all of my smoke stuff. Thank you Liz for all your help and helping me setup my vape!!!

Absolutely love Cloud9 liquor and smoke shop on Kings Row. the staff is more than helpful every time and Liz is my go to girl whenever I have any smoke or Vape question. 🙏🏼🙌🏼

Super helpful and friendly staff. Liz is super accommodating and helpful with everything from drinks to glass and accessories. A well stocked store and close to home. Thanks guys!

This is the greatest shop around friendly staff and amazing prices! I recommend everyone to make their way here!

Liz was super helpful and told me everything I needed to know about vapes and other devices. Very friendly and accommodating.

Highly recommend stopping by the shop just for the fact of meeting the workers! They are all some cool ass dudes and got the best deals in reno!

Shout out Karan!

Great loca place. Friend and awesome customer service. They have great selection and if they dont have it theyll order it for you. Best smoke shops Ive been to.

Love stopping by cloud9. It’s close to the house and convenient, but they also have the greatest people working that have awesome recommendations on vape juice and a good selection of glass. Killer store.

If you live in North West Reno, look no further. The owners and staff are more family, rather than a bored cashier behind a counter. They have multiple stores in Reno and Sparks that all carry the same standard of customer service.

Cloud 9 is close and convenient and has everything you need! Liz is super knowledgeable, sweet and always has a smile :)

The staff is amazing and helpful but I cant say I prefer going there over places like 7-11 since Cloud9 charges for you to use your card.

By far the best smoke shop I’ve been to in Reno. Liz was a huge help and very knowledgeable about all the products!! Don’t sleep on this shop

Always have what i need and everyone is always friendly and helpful

My good friend and I stop here atleast 3 or 4 times a week. The employees are very helpful and they always keep a good stock available.

Great prices, great variety of high quality products, great customer service with knowledgeable staff. Definitely a must visit.

Great staff. Very nice and knowledgeable. Huge juice selection. Love this place!!! Come here first!!

This place is super dope. Gotta check it out. Super close and the customer service is awesome. Really helpful and patient.

AMAZING!!! Best place in Reno to pick up everything you need for your weekend!!! The staff is great, and always super helpful!!

Super cute, clean shop. Friendly staff, Brad was very helpful and knowledgeable.

Very helpful, any questions that I had asked they answered very quickly. I love the store!!

Love the Nate!

Karen was amazing

The lady with the piercings and glasses was very helpful and informative on all the products i was interested in

Great selection and super helpful!

Real nice selection with everything! Quality products and fair prices! I recomend strongly.

Always great customer service!

Great customer service, great prices and products. Best store in west reno

Did not have regular tobacco or tubes for rolling. Nice guy at the counter but the manager was totally useless.

Great help in buying a new vape. Amazing customer service, products, and prices.

Do not apply for work here, theyll schedule you, say they need to reschedule you, and never call you back. Very unprofessional.

I was helped by Liz while I was looking for a few items. She was very patient and helpful.

Mike and Kevin really helped us out, customer service was great

Great friendly service , they have everything in a very convenient location

Awesome store!!!

Very nice people love coming here

Brad is very helpful and helped us pick out exactly what we need!! Favorite smoke shop

Store has a lot of needs and excellent employees who know their stuff

Liz was a great help getting a piece and everything I needed from the store

Great service and the guy who helped me (Raymond) was great

Weed good, fent bad

Great service! Always.

This place always has what I need and delivers with class. They are my go-to!!!

Liz is da bomb super helpful and gives you great deals

Kautty is the best

Karan

Best liquor store in reno hands down!!! Every employee is genuinely friendly and helpful.

Tisha is the best

Liz is super helpful and knowledgeable. Love this place!

My favorite shop in town. I never leave here disappointed.

Awesome!! Great service

Heathers awesome

Been going to Royal and Cloud 9 for years. Great stop for shisha.

Great place nice people good service and prices

Lots of paraphernalia lots of other stuff very little to eat or drink because most of the people have munchies when theyre there and buy them

Very clean knowledge on products. Good fast service.

I love this little store, love the people who work here!

Had a super awesome experience thanks so much Liz!

Awesome store

Great Selection and prices on inventory!! Awesome staff!!

Patrick was very knowledgeable and cool. He hooked it up check it out

The cashier knows his stuff...good place to go

Super nice people and awesome prices!

They have the best service highly recommended

Good business. Always willing to work on a budget.

Stopped in looking for something particular in the liquor store. But its mostly a head shop not much in the way of liquor store

Awesome selection great customer service

Great prices for my favorite products

They re organized, it’s not bad at all!!

Good prices and helpful staff!

Very good smoke shop has everything!!! I mean everything!!

Friendly little business with good products.

Awesome service guy knew what I was looking for

Joey

Great place to get your stuff

Staff is very friendly and helpful.

Decent prices and friendly service