Amazing clean and roomy store. Stopped in and was looking for a basic B.O.B. The store Manager, Talena, was very insightful and knowledgeable and showed us many options. She made the experience fun, instead of awkward, compared to our experience with similar stores. THANKS TELENA FOR SUCH A GREAT RECOMMENDATION! I love it!
Great experience! I needed some fishnets for a costume and the girl behind the counter here was so nice and helpful. Great location!!
One the workers gave me wrong item and they made an exception for me since it wasn’t my fault and gave me correct item Fritz made a call to their boss and got the help I needed. The lady they also helped asked me to put a good review for them as well
Fritz was amazingly helpful. Did such a great job asking us what we liked to ensure we could make an informed decision, we couldnt be happier with the level of service!
Great shop, great employees. Helpful and very very well educated on every subject. Wouldve put more stars but it was boiling in the shop! Their AC must be broke I couldnt stay in for too long and it cut my trip short :( would like to return only if they get it fixed
I love this place! I visit it quite often. This one is my fav but the one on Lancaster is pretty good too. However this one has the most awesome employees ever. They know the products well and are not afraid to discuss any thing with you. They make you feel comfortable and I always buy lots of goodies. I mostly love the lingerie. Truthfully we have a blast here. We laugh with the employees and over all just really have fun when we come here Best ever!!! 💯
This was a BIG store, great parking, nice location, and Im pretty sure the lady working is Sam, (the one everyone is talking about on here), is pretty much what everyone is saying, she was super nice and friendly and great customer service. She even got me to leave with an item cuz she was that good. I loved the arcade, another thing that was super big and A LOT....and I mean A lot of options, video and booth wise. By far the best one Ive been to yet, customer service A+++, Store Overall A+++++
Staff member (Jessica) is attentive and friendly, knowledgable. Asks questions but lets you browse on your own, which some people prefer. Very respectful and made me feel comfortable. Appreciated her use of words like partner(s) when discussing features of products, because it is more open and inclusive, which places like this ought to be. :)
Great service! Very very helpful! Viki . You did a wonderful job as making sure to help me find what was comfortable for me and helping me stay within my budget! Completely satisfied in more then one way! I appreciate your help
I keep telling you I didnt go here. I went to the place next door
Applied for a job and went in for an interview. They asked if I was attached to my face piercings and I said yes and they said they wouldnt even consider me for the position if I wasnt going to take them out. Considering this is an adult entertainment store Im more than appalled for being rejected for facial piercings. If I saw myself working at an adult shop I would be so eager to ask questions an open up and probably buy something just because someone who looks like me works there. i would have probably been their only trans employee as well which would have absolutely diversified their clientele because I have so many friends in Salem who wont go to these shops to ask questions because theres only cisgender people working there. Sad that their capitalist professionalism got the better of them.
Sam is an awesome employee. Very helpful and funny. She makes you feel comfortable and at ease for something so sensitive. Thanks Sam you rock!!!
Lovely store experience - Ellis was informed, friendly, and created a very warm and comfortable environment! Give them a raise!!
The guy there today was super friendly and knowledgeable. He normally works at the Lancaster location but still knew where everything was here. (Sorry I dont remember his name. )
Sam was so helpful, she was professional and extreme knowledgable. She was very patient.I will certainly be back as I am very comfortable here.
Assistant Manager Sam was amazing. She ended up picking stuff out for me, that made my wife 100% happy.
Sam was amazing at her details in what i was looking for..she made my gag gift basket for Valentines more dirty in every good way..thanks again.
Im so excited , like a kid in a candy store every time I go in there. Astro glide and a few movies calls for a night of self love. Wish I could buy and try out all these wonderful toys n stuff.
Its So wrong on SO many levels that you guys took the frost off your windows for all the children to see. Its Horrible and you shoukd be ashamed of yourselves.
Jesus was awesome. I was looking for poppers and he showed me a type of lube to use instead. Very friendly and helpful
Great shop with very helpful and non pushy employees. Will be coming back.
It has got to the cleanest and great buys and a very friendly and helpful staff everytime. keep up the great work
Sam is a pro at PR. Best asstant in the state. 5 star quaity.
The lady ♥ 😍 ❤ she is nice and professional 👏 👌 Thank you.
The cashier woman was really creepy and staring at me.
Service with a smile, clerks are always plesasant
Great associates that work there.