Woodhouse Spa - San Antonio - Quarry

This was my first time at Woodhouse Spa , Quarry location. Everyone was nice and attentive. When you arrive, take the stairs or the elevator to the second level. There you will find the check in/check out area. You will be escorted to the ladies room (there is a mens room too). Lockers are assigned with your name, where you can lock your belongings. You are given a plush robe and slippers. After you change clothes, you sit in a sitting area, offered a beverage and snacks while you complete a form. Then someone comes to take you for your spa treatment. I had the tranquil stone heated massage and Josh was my masseuse. My massage was awesome. Those heated blankets were needed because its very cold inside. Its a very tranquil place. Beautifully decorated. Just cold.

My first time here and I had a deep cleanse facial with gua sha and hydrating neck treatment. Carina was my esthetician. I had an absolute amazing and relaxing experience. My skin looks and feels great. I loved the ambiance of the spa very calming.Carina also suggested product based on my skin.Definitely a spa to try if you want your skin to feel loved.

DO NOT COME HERE FOR A PEDICURE!!! I called woodhouse around 10Am wondering if they had any openings for two pedicures and I was told they had an opening at 1Pm and was asked if we had any nail polish on our feet. I let the worker know that I did not have nail polish on my toes and I was not sure if my guest had any. She then booked us for our pedicures and that was the end of the conversation. We arrived 10 minutes late for our appointment and when we got to woodhouse they were drilling it in our face that we wouldn’t get the full hour that we were going to have to pay for. Our service was horrible. We got a nail trim and a regular polish and that was it. We were charged $65 for something we could have done at home in 5 minutes. My guest was charged extra because they had to take the gel polish off of her nails. We were never told that we would be charged extra to have polish removed. If you go back to the top of this paragraph you will see that there was an opportunity for the workers to let us know that we would be charged extra for it. Also we did not book our service online so there was no way of us knowing their policies. When my guest asked why she was being charged so much for getting her gel polish removed the worked became very rude when my guest was only voicing her opinion. It hasn’t even been 24 hours and my polish is already peeling. I could have paid $65 at a regular nail salon and got a full shellac set, a 10 minute massage, hot stones, hot towels, a foot mask, and a design. At woodhouse for $65 you get a regular $5 polish and shitty service. We won’t ever be coming back. I would give zero stars if I could.

Had a wonderful, customized facial by Leslie. She was very personable, professional and knowledgeable about skincare and facial treatments. I am 3 months postpartum and she made thoughtful recommendations without being condescending or pushy. She also ensured I was so relaxed and comfortable during my facial, I nearly fell asleep! I definitely recommend seeing her and I’ll be back for another facial with her myself. Well worth the time and money spent!

I love coming to wooodhouse. It’s always relaxing. From the time you walk in and walk out, is exceptional service.Danielle today was amazing. I have never had a great massage experience until today. She is great at what she does. My back and neck feel awesome. I made sure to schedule another massage with her before leaving.

Most wonderful expierence! I am visiting here during the summer and thought a massage would be good. This place out did itself. Wonderful atmosphere and friendly customer service. Would definitely go back for more of their other services such as the skin care.

I had a facial today with Corina. She is absolutely the best!!!!! She was kind, professional, and did an amazing job!!!! I will have monthly facials with Corina now and highly recommend you do the same! I would rate her 100 stars!!!! Thank you for a fantastic, and much needed, experience!

What an amazing experience. Tracy listened to my requests and delivered above and beyond. All the staff I encountered were so welcoming and kind. I highly recommend spoiling yourself at Woodhouse. And if you like a firm massage, request Tracy!

On Fathers Day, my wife mistakenly scheduled a couples massage for the incorrect time. We arrived twenty minutes past our scheduled appointment, which was set for 11:00 AM, and received a call from Woodhouse Spa informing us of our tardiness. My wife had mistakenly believed the appointment was at noon. Due to our twenty-minute delay, we incurred a $160 cancellation fee. Upon entering the establishment, we noticed three receptionists standing idle. If they had devoted even a fraction of the effort they put into contacting and charging late customers to sending timely reminders, this unfortunate situation could have been avoided. The imposition of a $160 fee for a twenty-minute delay seems excessive.

Absolutely loved my day here!!! This was my first spa experience ever, i was blessed to get a massage, facial and pedicure- it was incredible!! I received services from Danielle, Jason, and Celia, they were all amazing! Danielle was a dream and was so considerate, Jason almost put me to sleep with his neck and shoulder massage, and Celia was unimaginably sweet, and provided the best finish to my trip to Woodhouse. Already raved to all my friends about this place, best experience!!!

Beautiful establishment with fantastic service. They even put your name on your locker in the changing room. I had the best deep tissue massage ever here. A must stop for a massage if in the area.

Experience was great. Very relaxing. Tracy was great and professional. Recommend 10/10 def would go back and request her again.

I would love to give this place 5 stars but I just can’t! Julie gave me an amazing pedicure and I loved all the products used on me. Everything else was very lackluster. Front desk greeting seemed depressive but joyful like a robot. I was expecting the pedicure room to be private and dimmed but it was open and vulnerable. I think having a warm neck wrap during service would elevate the experience. Chairs don’t massage and they are so outdated and not up to 5 star standards. I just think the nail room is run down and looks depressing. I’ll be back to see Julie but she is the only reason.

Absolutely amazing experience! I had a massage, a facial, and a pedicure. My mom had a facial and a pedicure. Everyone was so professional and excellent at what they do and the ambiance cant be beat. Will be back many times.

So, today 2/10/2024 was my first time at Woodhouse and I have to say It wasnt the greatest but not the worst. It was a okay experience. Im going to list on why I feel a lil bit of eh here.1. So, it was my first time here and Im no stranger to getting massages. But the front end was nice, but after them asking me if I wanted anything to drink off the menu, I asked for a mimosa and I never got it. I wonder if they thought I was under age cause of how young I look, but even then they could have asked for my ID if they didnt feel comfortable serving me a alcoholic beverage....2. They forgot to give me the paper work to have me sign on where I want to be massaged, and all these other things I had to fill out. It could have cut my time that I payed for but thankfully it didnr which I was worried3. The massage was a lil mediocre for a deep tissue. I did state my points on where I wanted to be massaged at and I really didnt get the pressure I was looking for. I did on my thighs, but not my neck and shoulders which I still feel the pain on unfortunately.4. Theres only one shower, and thankfully no one was waiting so I made it quick enough so anyone else wanted to use it, it was available.The staff seemed friendly, but I just didnt really get a welcoming experience like I do at Spa Hiatus. Looks like Ill continue to go back to Spa Hiatus and not Woodhouse Spa.

Just had a great massage at Woodhouse Day Spa in the Quarry. Cheyanne did a great job of working out all my knots and helping me relax. Highly recommend her and the Woodhouse.

Im always going and when I got here I was beyond relaxed. Kay gave me a great facial, loved it!

I’m a full-time mom of two crazy toddlers. Self care is impossible. But this provided a reset that I desperately needed and it was wonderful. Eric provided the deep tissue massage I’ve needed for years and Karina was wonderful providing a perfect first-time facial experience. I’ll definitely be back!

Love the ambiance of this spa. So relaxing and the service is superb! Love the ladies there. So friendly and accommodating. I love my matte finish (I had them use my own matte top coat coz its the finish I wanted).

I had a great experience at the Quarry location, special shout out Tomika, Julie and Karina! Superb service and professionalism. Everything was perfect, luxurious, clean. I cant wait to go back and feel like Im in heaven again ;)

Wood House has amazing therapist and is a 5 star facility

Love it! I wish I could go every month. Always feel rejuvenated when I leave.

An amazing experience. I wood recommend this place to anyone that needs a break from their routine. Walked away with a smile!

It was greaŕrrrt cant wait to go back again, but they are a bit pricey. Cory was my massage therapist, and my sister had Megan they were A1+ in our books, and we shall be back. So, if you want to donate to my account, please do. 😉 try it you’ll love it so relaxing you just might be so relaxed youll need someone to come pick you up off the floor you’ll melt unto it. Or be sure to rest in their quiet room. And if they offer you a drink, take it youll like it. 👍 I came home and took a nap.

Great ambiance, customer service and esthetic expertise. Quality products, plus Jason is hands down the best!

I wanted to like this place. Walking in, it felt very elegant and clean. I sat in the waiting room until it was time for my deep, clean facial. During the facial the guys was very nice and comforting. My biggest complaint is the facial itself; it was more of a glorified face wash. The extractions itself was maybe 5 minutes; the rest of the time was spent washing/steaming my face. My hour appointment only lasted 45 minutes and my face looked the same. I deep clean my own pieces better at hom..

My mom was treated so horrible here she left in tears. Disabled and walks with can, lost hair to treatments these people if it wasnt illegal what I would have done, but I would never drop to that level like them! I do recommend many other spas way cheaper and cleaner

Wonderful experience!. Fell in love w/Ashley!! I never knew that a facial could make such a difference! I had a great massage from Daisie & my neck feels so much better now! Thank u to the entire staff for making my visit so amazing! Highly recommend this Spa to everyone!

I haven’t been here since before Covid but prior to that I went multiple times a year so I have a lot to compare it to. I wasn’t enthusiastically greeted like in the past, she showed me my locker and disappeared. I saw others workers grabbing drinks for patrons while they were changing and setting them up. I knew where to go as I had been there before after changing but was not given any direction. Massage service were ok,not the best massage I ever had but nothing that I would complain about. My facial was terrible. The girl was awkward and got water all over the place. Her breath was unpleasant which I feel bad saying but they are super close to your face for a long time. On top of that I added dermaplaning and there is still peach fuzz all over…that was actually the worst facial I have ever had. My pedicure was next and it was actually the worst pedicure I ever had too. The girl was also very awkward and not inviting. There are specs of dirt or debris in my polish and it’s not shiny at all. She was terrible at pretty much all of it. At the end she gathered her stuff and walked away leaving me in the pedicure chair. I initially thought she was coming back to walk me back to the waiting area for them to dry but nope..20 min passed she never came back. No one else was in the pedicure area. Several workers walked by but no one asked me if I needed assistance. Anyhow 20 min passed and my polish appeared dry so I showed myself to the dressing room to leave. Also they no longer have an ice machine so you can not get ice tea. I was served Lipton instant tea made with room temperature water. Prior to my pedicure the lady never asked if I would like a beverage. Anyway, this was the worst service I have ever had and not worth the money spent. As I was paying the lady asked if I wanted to add gratuity. I added 20% but after leaving I regret it. They should have given me a discount for the poor service. The counter person said they changed owners…it shows. Terrible. Don’t waste your money.

First and foremost let me say that I had the absolute best experience here. The staff and service was amazing! The true reason for this review is to recognize Emily who hands down gave me the best pedicure I have ever had. It isn’t just because her work was top notch, it’s because great customer service is so incredibly hard to find. She truly loves what she does and her passion shows. Her personality and ability to connect with her clients is unmatched to anyone in her field.To the owners and management of Woodhouse Spa, you got lucky with this one! She represents your company and brand in a way that should make you proud to have someone like her on your staff.To Emily, thank you for the much need relaxation, conversation and experience. Definitely a customer for life.

My massage by Melissa was wonderful, she went above and beyond to make sure I felt comfortable and welcome at the facility. However, the front office staff came across rude and impatient. Their greeting upon arrival was cold and when I was making my payment at the end I was yet again met with an impatient attitude even though I was the only guest she was helping. It was my first time here and I wish the front office staff were more welcoming, kind, and inviting.

Would have given more stars but Unfortunately I arrived two minutes late due to getting stuck by the train nearby, and the front desk woman said I no longer had the option of using the facilities, putting on a robe, nor even getting offered something to drink prior to my appointment.It is very unfortunate because I enjoyed my experience at the rim location before, and was really looking forward to this appointment. I know this is because it would cut into my massage time, however, I wish I would have been given the option to choose for myself.Thankfully Cecelia did a great massage and was very friendly, she even offered to grab me a water and a robe herself so I wouldn’t feel left out, parched, or like I wasn’t getting the full Woodhouse experience.

Very clean and nice. Awesome staff. Accommodations are great. Massage felt wonderful but it was shorter than the 50 min I paid for.

My daughter had a massage at the Quarry location. She said the staff was extremely ugly, rude and surly. She didnt complain she said she just took it. She has had many massages before and said this was the absolute worst. She left and on her way home the manager called to apologize for the staffs treatment. However, she was still charged the full amount.

This review is primarily about the facilities and not the massage. The massage I received was excellent. It was a 1:20 deep tissue. The therapists did a great job.The facilities are above par. When you walk in, you are greeted and told to walk upstairs. The sitting rooms and bathrooms are nice. They have all the things to expect in an upscale spa.My massage room was the first room in the spa. I was not impressed. The room was kept so cold that I could not relax, even with the heated bed and the lite blanket. My feet and arms were frozen. The only thing I could think about was the hot shower I was going to take when I got back to the locker room.The room is also next to the nail spa, and it must back up to a break room or laundry room. I could hear every conversation, people laughing, big things being dropped, and every person walking by. It was not relaxing. I go to a spa every two weeks, and it is not loud at all.Overall the atmosphere is great. You feel like your on vacation at a great hotel spa. The facilities are compact and cute. I would possibly go back, but I will have to request a different room.

I had a great experience during my recent visit. The atmosphere is lovely and so relaxing. Karina was the provider for my Illuminating Facial and she did an AMAZING job! Her massage techniques were some of the most relaxing and relieving Ive ever had. My skin looked radiant. I will definitely return to see her again. Thank you!!

Booked a couples massage a week in advance it is now 4 hours from said appointment and they called me to say “their system double booked me” too late to try and get in anywhere else!! Very unprofessional, do NOT recommend!!!

I bought massages as a gift for my son and his wife for their birthdays. It was supposed to be a 50 minute massage for each of them. They were started at the stated appointment time of 3pm and over at 3:40. Clearly not 50 minute massages. It might not have been such a big deal had they not been such poor quality massages. They have had many massages and although not terribly picky they are able to differentiate between a skilled massage therapist and one who is just rushing clients through.Would not recommend.

I had a facial with Katrina and all I can say is WOW. My face feels so refreshed and well balanced. She massaged my feet, arms, and shoulders along with giving me the best rejuvenating facial I’ve ever had. I definitely recommend using her if you ever go here! She also gave me great recommendations to add to my daily skin care routine. The staff were also very sweet and friendly to make my experience welcoming. Thanks, Katrina!

The place was esthetically pleasing. However the services were just mediocre. In my opinion it was overpriced and and not well organized. I got a confirmation of my appointment two days before. Then got another call requesting that I reschedule for another time because the person I selectedwasntavailableanymore. I refused to reschedule because I had planned a girls spa day. So they told me to come in at my regular scheduled time. Mind you my original appointment was for 11:30. They ended up seeing me at 12:45 anyway. I dont think Ill be a repeat customer.

Amber was absolutely amazing! She gave one of the best massages I’ve ever gotten. She somehow knew exactly where all my problem spots were and managed to work them out. I left feeling relaxed and so happy! Absolutely would recommend her to anyone looking to get a massage at the Woodhouse!

Claudio was great! I had a body balance service and he was very professional and knowledgeable about the body. The entire atmosphere is always very welcoming and calming. Woodhouse is hands-down one of the best spas I have been to.

Excellent service and a very relaxing atmosphere. I felt welcome from the moment I walked in, and theres no rush to get you out the door after your service. Amber did an amazing job with my prenatal massage, I will definitely be returning!

Nice facility. Wouldnt have gone on my own accord normally but a gift card I won made it happen. They didnt have a robe that fit me (x-large) though the greeter assured me that there would be one. I just went with the large- no big deal). Not an expert but the manicure left some uneven cuticles- seemed rushed. Massage was great and super relaxing. Fell asleep a couple time... Overall, it was nice. Will probably opt for less expensive options if I were to do it again.

*Updating my review from 3 to 5 stars because of the way management handled this. They called me today to offer to either credit me for the time lost on the massage I got yesterday or offer me a free upgrade my next massage. I chose to do another massage because aside from the timing issue, the experience was great. I am looking forward to the next massage and am certainly appreciative that Kat took the time to make this right.*Kind of bummed about my experience. Was really looking forward to it. I made an appointment for 4 PM. Got there at 4, checked in, got changed, and filled out paperwork. Was rushed through paperwork because we were already running behind. Massage started at about 4:15 Paid $155 for an 80 minute massage plus a 20% tip for a massage that ended at 5:20 (65 minutes). I didnt get the full 80 minutes. I told the lady at check out that I wish I had known that regardless of what time I showed up, my 80 minute massage would end promptly at 5:20. She said they normally tell people to get there 15-20 minutes early and they should have told me. Well they didnt.My massage was top notch but I am really disappointed that I didnt get the 80 minutes that I paid for, especially when Im paying top dollar for it.

March 21, 2023 I had a Swedish massage at the Quarry location and was quite pleased with the atmosphere, service, staff and with Daisie. I will definitely be returning.

They contacted us a day prior stating that they had to reschedule our couples appointment due to an employee being exposed to Covid , which was fine. However when we arrived they tried to state that it wasn’t a couples massage, which is what they had even called to reconfirm a change in schedule for, where late to actually see us and overall a bad experience.The atmosphere was nice but the gaslighting and poor performance from their spa manager to communicate certain issues left their establishment extremely lacking. The little communication we did have with a receptionist was also incompetent at best. Overall I do not think the establishment would be terrible if they communicated better and could deliver on their word.

Edited to add: i emailed on 5/24 as they suggested. no response.i really did enjoy the massage and service, but the bath water was TOO HOT. it was my first time ever, so idk what it’s supposed to be like. but i had to ask to cool it a bit, so they brought me a bowl of ice. once it cooled, it was nice but i didn’t get a lot of time left. when i left, my skin was red all over and i had a mild heat rash on my chest.

Enjoyed the Woodhouse Escape Signature Service with Audrey. I felt blessed to be in her healing hands. She has a servant’s heart and I couldn’t have had a better experience. Thank you for such an absolutely enjoyable retreat.

I got the Lazy Days ritual yesterday and it was truly amazing. The scrub down took away all the dead skin, the bath helped me calm and unwind, and the massage removed every knot and tightness in my body - even ones I wasnt aware of. The masseuse and staff were pleasant and really care about their jobs. I highly recommend this, its worth the price!

This is based on booking online. Would not allow booking because they won’t keep any MASTER CARDS on file for booking. Website suggest a different card and can pay with master card after services but I can’t even book! All I have are MASTER CARDS. So lame maybe have a different booking system.

Went here for a 50 min deep tissue massage with Laura. She really go in there and annihilated my knots. This is my second massage here. My first was not with Laura but someone else who I did not think was worth getting her name, doesnt mean she wasnt good just wasnt what I was expecting. The picture attached is the super relaxing waiting room that has infused water and little minor snack options while you wait. I suggest getting there early so you can begin the relaxation process. We had robs sandals nice well equipped bathroom- has shower, showercaps, towels, tampons, hair styling products, blow dryers and lockers for your personals. Lovely place.

I called the day before to schedule a next day pedicure for my sister and I. I let the front office lady know it would be our first time there. We were really looking forward to some pampering in preparation for her wedding next week. I was disappointed with the lady that works in the front of the spa. She promptly checked us in and told us to go upstairs to be helped. There was a line of women checking out and booking appointments so we were ignored for least five minutes. My sister finally walked down the hall herself and found the two women who were waiting for us. We had no idea we were supposed to find and wait in the tea room to be called. We let our pedicurist know it was our first visit and they just said ok. Our pedicures were good but there were no massage chairs and they were very basic for $65. There were no mud masks or scrubs but the warm herbal neck wrap and agave leg/foot massage was wonderful. And they really did a great job at getting our feet baby soft. I don’t feel it was worth the money for the service offered although I still tipped 20%. We weren’t even offered water when we sat down. On completion of our pedicure my sisters pedicurist asked if we would like to enjoy a cup of tea and we really enjoyed the cinnamon tea very much. When we left the front office lady didn’t even thank us for coming much less mutter a word to us! I was looking forward to a more upscale experience and am not sure that I would get another pedicure here again. I am hoping based on other reviews to try a facial or body treatment in the future and that maybe today was just an off day for them? I think it would serve them better to flag accounts of new customers so staff could explain how things work. I would have appreciated the receptionist letting us know to arrive 15-30 min early to enjoy the tea before our pedicures started. Additionally, the description in the pedicures should explain in more detail that this is just a basic pedicure with no scrub or mask involved. Still undecided if we will return again.

I always enjoy coming to the wood house. I love the set up, very relaxing. The offer you a few minutes to relax with tea of your choice prior to your treatment and I think that is very effective. The massage therapist I had this last time was very good with her hands and arms.

Very disappointed. Ive been coming to Woodhouse Day Spa for many years and have never had a bad experience until now. I was unable to book the neck, back and shoulder massage online so I had to call. I scheduled that and the lavender scalp massage. However, thats not what I received. And when I called and asked about it, they said I scheduled a lavender Swedish massage, which I would never do. I dont know if the woman who booked my appointment entered it in wrong, but I did not get what I paid and asked for. Along with this, it was a very generic massage, and I honestly could not wait for it to end.When I talked to the manager about maybe somehow them fixing this issue, it more seemed as if I misspoke and booked the wrong thing. Very disappointed. Very very disappointed.

Highly recommend Claudio! Hands of gold

My wife loved it here. She had a mothers massage and a pedicure. Shes pregnant so it was much needed and very enjoyable for her. She really appreciated the amount of effort that went into customizing her care. I will definitely be sending her back during her next trimester and I may even join her myself. Thanks woodhouse.#Happywifehappylife lol

The front end service was abysmal but the masseuse was great.

I have had facials and a massage at this location. Both were really fantastic, and I would definitely go again for a special occasion.However, I was a little turned off by how they push the merchandise here. I understand they need to make a commission, but I didnt like feeling pressure to spend even more money after an expensive treatment.

Very relaxing atmosphere. The facility was clean and comfortable and the staff is professional and caring. Enjoyed my swedish massage very much. I like that they have such a nice bathroom area with so much privacy and lockers to place items in. Everything was great.

I love this place. I started going to Woodhouse in Fort Worth. I got the same great service in San Antonio but a little disappointed that SA location doesnt provide the warm neck pillow and offer wine like the FTW location. But I will come back. I was told the pillows are coming soon.

I have gone to this spa for 3 years, but the last experience will be my last visit for this location. I also wrote to corporate to give them a chance to reply, now a week later with no call back. I will let you decide based on my review, but for me, they dont deserve my hard earned money.I had a baby 7 months ago, so I was really looking forward to some relaxation. As I walked in, there were about 5 to 6 very large black bugs, looked like roaches, but they are beetle bugs, just wandering around the lobby. They receptionist was nonchalant saying they are in season and wont be upstairs. Well that wasnt the truth. After my treatment, I went to shower and theres one walking along the side. So Im anxiously watching this thing the whole time. Is this the experience that I came here for, that I paid a higher price for? Would you?This is a spa, it is designed for relaxation. You cannot have bugs walking around and then make excuses when your guests comment on it. Train your staff.I check out and told them honestly when they asked, that I was not satisfied with the experience this time. The girl just said oh sorry as she charged my card. Didnt seem very genuine, and now after not getting a response from Corporate, I know that this company is ok with mediocrity and poor customer service. No effort to ensure the customer would come back. I am not even suggesting monetary, but something? No apology from the top, no hey how about a 20% off coupon or something?So I left, and decided to check out the Cali pizza kitchen and Ann Taylor store on either side of the spa (retail strip mall). Guess What? No bugs to be seen. Imagine that. They must have wanted a facial.I am just one person, so this wont make a dent for WDS, and thats fine too. If this is a professional establishment, they sure did everything that day to prove otherwise.

I arrived an exhausted mess and I left so relaxed and calm. From the staff, the ambiance, the services I honestly cant rave about this place enough! Kay really helped this overworked mom feel royal for the day!

Pedicure was Great!!!Massage on the feet & legs were the BEST!!!! The rest was great too. I love Woodhouse too.Becky was the one that did my pedicure & had her last time too. I had a 80 min massage with Valari & it was good.

I visited a couple times. My facial with Kay was absolutely amazing! She was so helpful on telling me how to take better care of my skin. My other visit was to get a massage from DJ. It was fantastic! He knew exactly how to relieve my body from the aches n pains i was feeling n listened to me very well. Im really picky on massage thrrapists working on me, DJ, fits the bill. Deffinately will be returning.

Other than availability to get a couples massage with my wife, everything about Woodhouse is perfect. Which is why the availability is an issue. Worth the 2 week wait!

The spa is gorgeous however the facial was lacking. The facial was very basic and not deep cleaning at all. Before starting I clearly stated my goal was deep cleaning and extractions. She did a few extractions to fulfill my request but nothing near what I requested. Would not return for a facial or microdermabrasion.

Everything about the services here is basic but a gorgeous designed spa. They charge you extreme amount and a basic facial is treated like 30 facial. The spa misses the concept that their basic facial should go above and beyond if they want to claim to be a high end spa with high end prices. I complained and all they did was offer me to pay again excessive price. Id rather go to another spa who values proper skincare at no matter the level of facial. Very disappointing

My first visit to Woodhouse was quite pleasant. Service, staff and atmosphere were satisfactory. Will most likely return.

I hadn’t been in a while and I forgot how fabulous everything was there. From the moment you arrive, the dim lighting, the scents in the air, the lush robes, the refreshing water before and flavored teas after, it all creates a total environment for nothing but relaxation!

Great massage. Beautiful, relaxing atmosphere. Professional, friendly staff. Love that they have wine, too! Prefect way to unwind after a hectic week (or month, or year lol).

Very professional. Its very quiet and welcoming. I made another appointment for a deep tissue massage and the therapist even tells you what your tension areas are. Very awesome!

Fantastic. Ask for, or schedule with Emily S. She is awesome, and a pleasure to be in the presence of. Outstanding treatments and even better conversation. What a peach!

I love going to the woodhouse for my facials but the last time I went I got lice from them. Please ensure the bedding is being renewed!

The experience was AMAZING! Delores did my manicure; it’s beautiful and was very enjoyable. I will definitely be back!

My manicure by Becky & pedicure by Emily was fabulous. Their expertise is phenomenal. I Love the relaxing atmosphere.

Ive been to the woodhouse 2 times before and enjoyed the pampering, not this time around cutting back on services ( because of covid ) not happy. Cut back on price too while your at it.

Best service I have had for a mani/pedi in a long time. Paid attention to detail. Im 6 days out and still no chips in nail color which says alot since I am in the food industry!

The massage therapist are always great. Place is warm and inviting once you step through the doors. Relaxing and love the spice tea.

Best experience ever! Highly recommended!

This place is great for bridal showers, birthdays or any girly event. Love the atmosphere and the customer service. Just over priced for the service given. Very over rated and hate to say but not clean.

The nail tech was sloppy. Nails are trimmed crooked, and she didnt clean up the polish on the skin very well. This was my second experience with her, and the last.

I love this place. Its worth the price. I have been to a handful of places for a massage and this is by far the best. It really helps you relax and the massage therapist are very knowledgeable.

Nice place! Great People

My first massage and it was so relaxing I will have another one.

Good vibe. Very clean and staff was super nice.

Vee is the Queen of Pedicures!Kays facials are so relaxing and leaving my skin glowing. Love both these women.

It was my first time. I loved itThanks for my daughters treatJoann was great.

One of my favorite spas in San Antonio! Every time I have been there my services were excellent and its an extremely serene environment!

I buy my wife gift cards and she simply loves this place. The staff and management are always very gracious.

I got the Shirodhara scalp massage session both times Ive been there because I love a good brain melting massage... its okay, seemed generic and routine, a little uninspired.

My fav place to get a massage. Love the ambiance and Audrey was super sweet and amazing.

The ac was being worked on so it was not comfortable. They told us during the treatment.

I was there strictly for business pest control. Great atmosphere and very friendly staff

It was wonderful!! I really enjoyed my experience..and will probably make another appt..

Great Spa for pedicures. Friendly staff. Comfortable chairs. Very relaxing. Great atmosphere.

I go there once in awhileIts a relaxing atmosphere. Jennifer was great.

Went to get a gift card for the wife. The staff was exceptional with explanation of the options of services.

First time visiting here and had a wonderful experience! I would 100% recommend this day spa! Dawn was great!

Excellent services and friendly staff. HighlyImpressed!

Amazing simply amazing money well spent never disappointment definitely a must need for self love

Nice atmosphere. Services were ok, nothing special, expected better, considering the very high prices.

Very fancy, relaxing atmosphere, pedicure was great. Will be back again.

Loved it! Was FINALLY able to get a couples massage with my husband!!!

I had a wonderful time, completely relaxing. I would love to go back.

Always a great way to end a hectic work day ..... when you arrive you immediately feel calm and stress free.

Relaxing, staff is extremely attentive. Spa services are amazing!! This is the place to destress!

Would totally recommend! Come stressed and leave relaxed! 1000% recommend!

Had a wonderful afternoon but would skip the dial next time.

Fantastic place with a great staff and luxurious services. Highly recommended for anyone.

You just gotta go to have your own amazing experience.

Get a massage and get a facial.

Perfect place to treat yo self. Massages treat yo self! Mimosas treat yo self!

I enjoyed my facial with Jason . He did a great job.

Fantastic atmosphere and great service. Make sure to ask for mimosas

Loved our massages and facials.

Beautiful, serene, and very professional! Amazing massage and pedicure!

Very nice place. Veronica gave an amazing massage.

High price low quality work will not return again

Quiet, calm, gracious customer service. Love this place!

Excellent service..I recommend it for couples too.i loved the experience

Great massage! Very peaceful and relaxing.

Katrina is great :-) Professional, gentle. thorough, pleasant.

Great experience! Very soothing and unique environment.

Vanessa did an amazing job. Outstanding.

Great Spa day!! Staff and environment Excellent.

I love this place! I always leave feeling relaxed and rejuvenated.

Overpriced and a weak session that didnt even go the full time

Wonderful place. Highly recommend

First time here and I had an amazing experience.

It was a wonderful experience. I would recommend this for everyone

It was amazing 🤩 respectful and friendly people

OH MY GOODNESS!!! THIS PLACE WAS AMAZING!!!! Ask for Vee or Kellie.

Amazing experience and best massage by Angela!

Love this place User friendly staff Very clean and relaxing

Love it, people are very kind and friendly.

Fabulous experience! Delores is amazing!

Great spot for a much needed day of pampering

Relaxing experience. I actually dozed off in the chair!

Laura is amazing!! Exceptional experience

My wife says its AWESOME!

Great place to spend a relaxing day!

Massage was great spa was relaxing

Girlfriend loved her spa here

Love love love my experience there!

Loved my stylist!

Always a great experience!

Friendly and fast service!!

Love!

Great relaxing environment

Everything was grand.

Great reflexologist.

Great atmosphere

What a wonderful time!!!

One of my favorite places!!!!!!!!!

Peaceful & relaxing!

Extremely gratifying

Gorgeous spa.

Love it...love it

Everything very modern