Clean store has everything and the service is top notch very knowledgeable employees. They have anything your looking for and sometimes throw in free stuff highly recommend. 👍👍
One of my favorite local smoke shops great customer service staff very friendly and helpful thank you all for the great deals you guys are the best
They have a pretty good selection on juice and hardware. Their prices are reasonable for a brick and mortar. Keep in mind they have to pay a wholesale tax of 65% for any juice that has nicotine. PS...never compare online prices to a brick and mortar, because online stores dont have the same over head cost. I gave 4 stars because customer service could have been better. (Female chick)
Great introduction and service provided was able to find selection of what i usually can’t find great service thanks !
They are the best and have the best vape flavors.Always nice and helpful
Been coming for years great service great products
I have been coming to Valley Vape for the past couple of years and I absolutely love this place. What makes it so special is the owner, Ray and his wife and Floyd and the other staff. I immediately felt like I was part of the family. Always a great selection, great prices and great service! I don’t shop anywhere else! Keep up the good work!!
I’ve been to my fair share of shops and this is definitely a good one! It’s always the same guy working when I go and he is very nice and approachable. The prices are really good too!10/10 recommend
Poor customer service. Bought a a salt nic and not even 5 minutes after leaving the shop, my husband went to go fill his vape and the bottle straight up EXPLODED all over our brand new car, between his thighs everything. Interior ruined. We called ro request a replacement/refund and they refused. Buyer beware they will take your money and no accountability or fix an issue with their products. We have been with multiple different vape shops and support local businesses since 2014 and have never had an issue with customer service like this. Didnt take any accountability or responsibility for their defective product and said he probably squeezed the bottle too hard. Never once since 2014 has this happened. Awful and greedy that the price of a 21$ (defective) eliquid cant be replaced because apparently that makes or breaks their business.
Very professional and friendly! Ive been here a couple of times now and Ive always been treated with a warm welcome. The gentleman at the counter even remembered my last visit! He helped me select the flavor of my vape juice and was spot on, I love it. 10/10 would recommend.
Huge selection of jucie flavors and brands. A lot of different mods with great prices. Staff was very helpful finding me a mod and a juice flavor that I like. Very relaxed atmosphere and dont mind if you hang out for a bit. I will definitely be back even if its just to hang out and waste some time.
This is a great store with a great, helpful staff. Ray, the owner is also just the nicest guy you could ever meet. Hes been very accommodating to me and my vaping needs.
My man Ray did an excellent job of helping me find a new mod and a legit tank. He patiently spent 45 minutes answering all my questions and made sure I left happy. Although they were out of some flavors I was interested in, Ray was able to help me find alternatives that were comparable. I confidently spent over $300 this first visit and I will definitely be coming back for all my future vape needs!
Valley Vape Smoke Shop is awesome! They have great prices and they have some refreshing vape juice flavors like True Gold and Real Money. These are 2 of Vape Craft Incs most popular fruity and dessert flavors. Also, Ray has great customer service and always takes care of the customers needs! He has a customer discount rewards program that is absolutely amazing. Check it out and take advantage of the amazing discounts here! 😃👍🏿
Ray is a wonderful shopsman. He is well informed about all of his products, he is courteous, and always has a smile and a greeting. It is nice to have someone remember your name. I would recomend this shop to any vapor I know.
This is one of the best vape shops Ive been to in socal. From the great pricing, huge selection, and amazing customer service, Id be a regular customer if I lived locally. They were my hero today for sure!
This place is the best. Best prices friendly people. Im adjusting my review from a five-star to a three-star though because multiple times Ive come to the store when theyre supposed to be opened and they are not opened
The girl inside was too busy hanging out with her friend to help. I love dogs but she said I should leave cuz her dog isn’t friendly. So glad I didn’t spend money here. Get new staff or you’ll be out of business pretty soon
Great shop. I quit smoking and went in for a vape. The owner (I believe his name is Josh?) actually helped me pick one out and was honest/upfront, he didnt just try to sell me something, he spend over 2 hours showing me everything, the pros and cons of each unit etc. Eventually I went with the Sigelei 75watt temp control. He hooked me up with a discount. Its been over 2 months and I havent had a cig. Every time I come in for more juice or coils these guys are awesome, attentive, patient and carry premium juice flavors that are free of any harmful chemicals etc. The other thing I like about their juices is that most are made right here in California (go local!). I know im relatively new to vaping , but if you are a seasoned pro, or a newbie like me im sure youll like this shop. Give them a try. You wont be disappointed.
Valley Vapes unfortunately leans on the shady side of sales. They have a habit of under-quoting prices then overcharging on the receipt. Its happened a number of times but $5-10 here and there wasnt worth burning a bridge with the closest local shop. (Prices are not marked in the store so youre cost is up to them)A while back I picked up 2 new tanks, a pack of coils for each, a couple 30mils and a Fuchai 213 by Sigelei. Im not heavy into the vape community, I simply use the devices so I rely heavily on what Id expect to be a professional within ones industry.I was quoted $100 for the mod and confirmed it was a good choice. After swiping the card, it was naturally $10 over the quote, where the tanks were $3-4 over the quote... who knows how much of a premium was tagged onto the other products. I did receive $19 in discounts from my rewards number.Once I got home, I looked the mod up on Youtube for a full rundown on the controls and immediately saw just about everywhere online selling for $48 with free shipping (some as high as 70 with free Sony cells). A little frustrating but Id rather support local business and understand online shops often sell near dealer cost. Youtube had a slew of negative demos where the temp control was faulty, the USB was charge only (no firmware updates), charging port balancing issues, over-claimed wattage, etc.I felt a bit taken for a ride. I cant help but think not only are prices bumped at will, but they were also well aware the device had issues and wanted to move them. I called no more than an hour or so after purchasing to see if we could make things right. No returns, no exchanges, all sales final. I have my suspicions the gentleman I spoke to on the phone was the same that rang me up but he claimed to had not been there when the mod was sold and that hed have to talk to his manager and have him call me back.I was the only person in the shop aside from a young lady laying down on the couch. I can appreciate theres often plenty of work to be done off of the sales floor so I gave it a few hours to see if I get a call back before posting. Call never came.Long story short, if you plan on trying out Valley Vape:1) Do not buy products on the whim (Dont rely on their expertise).2) Know what youre after and the average brick & mortar going rate.3) Ask for prices before picking products AND before paying to ensure they match up. Record the audio if need be (seriously, its that bad...)4) Honestly, Id suggest shopping elsewhere. This isnt an honest company and truly does not deserve your business.
Friendly environment and very knowledgable about products and juices! Always come here when I get my juices and they help me get a better insight about all my questions! Really recommend this place!
Best prices and service
Dude behind the counter couldnt be bothered to stop watching his movie for 2s, extremely unhelpful when asked. pretty sure i got overcharged, didnt get a receipt. Take 7m to drive to the next shop, this one has hands down worst customer service i ever seen.
Guy behind counter completely ignored my wife and I when we greeted him. We then stood at counter for a couple minutes in a totally empty store while the guy finished his text conversation. So when we finally got some attention, it was over priced. The beauty of capitalism is you can take your money to other shops.
I love valley vape it is soo amazing it has great prices so many options! The guy and the lady there are very respectful and will take hours to help you look for the best possible things you want! They have Vape,Juul’s and glass everything you will ever want. I have tried a lot of different shops but valley vape is the best one. Valley Vape is a 5 star shop please go there they will help you a lot !
Love this place. Im very picky about my juice. The staff is very patient with me & always helps me find something new to try. I havent had a bad juice yet. Ill always recommend Valley Vape to anyone who vapes.
Valley Vape is the spot! Everyone is knowledgeable and friendly & I always leave with great stuff. Their nicotine salt selection is the best price Ive seen in San Diego
I have been wanting to come into this vape shop to check it out for a very long time. Its been highly recommend to me so I think ill be stopping by today some time. Cant wait to check it out for myself!
Shop is clean and orderly. The selection is nothing like it used to be. Prices are not the worst, but not the best. Still seems like a great vape shop/lounge, couches foosball and a sweet dog.
Amazing prices and a crazy fire variety of choices on anything u need. Thanks for the best customer serviceMost definitely recommend you too stop by and get what u need
Awesome vape shop! Friendly and knowledgeable staff that has answers to all of your questions. This place has a lounge and drinks so you can relax if you plan on staying a while. Best place in so cal! Try it out.
The best local vape shop in the area. only 2 guys run it and they know what there doing. Selection is nothing but the best. Juice you wont find anywhere else and they only sell authentic hardware.
Outstanding customer service!! Extremely patient and knowledgable especially for someone new to vaping and didnt know anything at all. Would have been five stars but I bought a coil my vape pen but the coil was defective.
QUALITY products. AUTHENTIC products... if ur short of cash, then they got a couple things for u (CAM mod and what not), but if ur looking for the big boy toys... this is THE SHOP. Best AV selection in east daygo thats for sure. Amazing amount of random accessories and small addons for ur setups, which i honestly feel is where 90% of shops are slacking on. Huge juice selection (other then they only carry a few 0nics but most people vape 3-6). There is a couple issues i have tho, and its the way they talk to or treat people. Josh has a hard job tho trying to satisfy customers while keeping a business running, but i feel as tho he tries to get away with giving attitude or harsh words to those who frequent the shop. i come in with younger cats (18-23) and i feel as tho i get treated unintelligent, or as if my word is taken ALOT more lightly. I get VERY little chit chat with him, and if i do, i feel as tho hes always trying to correct me in some sort. Another thing is the amount of pinching and dimming josh does.... getting another penny out of everything he can.... but again, i guess how some people run their business. They definitely DONT overcharge, they just arent cutting any phat deals. Keep in mind tho that 75% of their product is top of the line stuff tho. Anthony is really cool, ask any frequent and they can tell u just about the same thing regarding both these people, havent met another frequent that doesnt feel the same yet. I WILL continue going, as its still a friendlier vibe then i get in most shops, but i feel they need to recognize and adjust. Cheers
Only vape shop i go to! Best prices in town, friendly workers, happy environment, the workers are very knowledgeable friendly and always giving the best deals around! Ray and alan are awesome guys know their stuff !! I will recommend anyone who is starting vaping or been vaping for years go see them at valley vape they will hook you up !!
This is the best store in San Diego. Sellers are always polite. Everything you need to buy for vape and more. In general, 10 stars out of 10.
Awesome shop! Hayley helped us out n she was the best. Definitely be back soon.
The go to place for all your needs! We met Ray and he provided us with the best customer service as soon as we walked in! If you need it, they have it!
Absolutely the best vape shop around. I love the employees they help me out so much. If I have any problems with my vape then I just take it straight to them.
Awesome place! Very friendly people, and they have great advice for any type of vape you want to get. And many flavors!
I went there to see if they had replacement glass for my TFV16 tank & guy behind the counter told me Maybe but I dont feel like looking for it. Screw this place!
Great selection, cool people that work there, theyre very informed and they have the cheapest prices for juice in the area
Ive had some good experiences here but just stopped by at 7pm on a Tuesday and they were closed despite Google saying they were open until 8 and their door saying open until 9. I guess somebody else is getting my business.
Love it here! First time coming in! Gwenda was super helpful, but she said my vape included a battery in which it did not!!!
The owner is very nice. I always suggest waiting till afternoon when he is there to go in. But still the best shop around.
Staff is very friendly and provide excellent customer service. The shop has a variety of flavors for anyone’s preference!
Relatively new, very well kept and up to date interior, but hardware prices can be a little steep. staff is very knowledgeable.
Love this place. Has great deals, discounts for regular costomers. My go to vape shop.
Owner is nice, store is clean. Great customer service. Highly recommend
This guy was very helpful and very kind. I was having a very hard time and this store was helpful and had all I needed
I love going to this vape shop! The customer service is absolutely amazing, plus the prices are unbeatable!
Very friendly and they have variety of juices and mods and if you have any questions they do take the time to answer them
Very helpful and friendly staff, great prices, definitely recommend this place for all your vaping needs
A1 customer service everytime I come here. Good prices and quality products. I only shop @ this place
Great juice!!. Great people!!. Great prices!!.stop bye and check it out, you wont regret it!!
Only place I go. Great place, great people, great juices!! Defiantly recommend to all vapers!
My 2nd time there & the gentleman that helped me knew what I was talking about & gave me what I wanted & liked .
Very knowledgeable staff! Has everything you need! Lots of juice always in stock
Valley Vape is a great shop down in Spring Valley! Huge shop! Great variety of hardware & Juices!
Very helpful love that now if they dont have my nicotine strength they can add to it ! Very knowledgable in the flavored
Amanda was amazing we came in late and she was a very nice fun loving person
Very friendly staff, great prices, great selection! My new shop!!!!
Great shop, knowledgeable staff, the spot to go in east county.
Great service— super helpful employees with a nice selection and prices
I love them they have so much selection in the always have everything
Dope shop. Has a great juice selections and some glass products. One stop shop!
Excellent shop I highly recommend it .lots of authentic products!!
Best vape shop around and the customer service is second to none.
Ray helped me out and never had a better experience anywhere else! Thank you guys!
Very helpful. Large supply. Excellent customer service!
Always have everything I need! Also friendly, a rare combination! A++++
Good service
Great place
Always the best experience here I will always go to him
It’s my new favorite spot for my vaping needs
This place has a great variety and very friendly staff!!!
Knowledgeable and friendly staff. Great prices!
Super cool dude, very helpful, great service 🤙🏻
Great service, patient and helpful with a great supply.
Nice staff, chill environment, and large selection.
Best Vape Shop in San Diego! Hands Down!
Close, awesome selection of juices and mods. Nuff said!
Always super friendly and helpful. Thanks
A vape shop, and a water and pipe store. If this is what your looking for..It could be the right place..
They have everything. Including great staff
The person (male) was very rude.
The guys are always informative and helpful
Great place, always friendly
Got all the best vape juice around
Great service and great discounts
Good selection and prices.
BEST SHOP IN SD
Great people and survice
Great
Awesome people
Dope
Eh
Out of business