Born and raised in Tucson. In my 54 years this was my first time actually booking a room. Spent plenty of time in the bar and dancing in the 80s and 90s though. Clean rooms awesome staff. Thanks so much. The whole experience was amazing. Will definitely recommend.
This is a classic old time hotel with a great vibe. Treat yourself to drinks at the bar and a wonderful meal.The restaurant food is outstanding. We had the ribs, pork schnitzel, and the gnocchi stuffed chicken. All were delicious.Afterwards, we shared the Basque Cheesecake and the Coconut Cream pie. Yummy!Our server, Keith, was excellent. He made great suggestions and was super accommodating. Service with a smile😊.We certainly recommend visiting the Hotel Congress.
This was my first experience actually renting a room here at The Congress. I frequented the bars and Cup Cafe when I lived here and it was always a good time. The rooms are old school but clean and depending on which days you stay it can be noisy or quiet. We were here Monday to Saturday and in a room that gave us access to the cactus garden. It was comfortable and quiet until we hit Friday night. We knew going in it was possibly going to be loud and Friday was loud indeed only because of the Playground Club across the street 😂 Just be aware of that. All in all we enjoyed our stay. The entire staff was superb and helpful. Thank you for the experience. ‘I’ll be damned!’ 👍😎
I never left a Yelp review before but my terrible experience at Hotel Congress warrants it. I stayed here for years with touring bands that were playing Tucson. Friendly staff, great bar and restaurant, and cool bands always. The culture here has shifted. It’s a tourist trap now. Everyone I have encountered at the front desk has been straight up rude. There’s 5 people having drinks on the patio right now at 11pm, and the DJ is spinning crap hip hop with bass that is rattling the walls of our waaaay to expensive hotel room. DO NOT COME HERE. Save your money and spend it on some worthwhile culture and a hotel that cares about its guests.
Cool old hotel with different areas to spend a Friday night in. I have to say that the outdoor stage and patio have a DJ on Fridays that just ruins the vibe. There’s barely ever anyone out there because the music sucks. Could be such a great spot! Please get a new DJ, read the room. 90s r&b. Watch!
This place is always so much fun, great staff, amazing breakfasts and the night life there is always alive. I love the bars located in this establishment and its one I frequently go to with friends to enjoy a night out downtown! highly recommend it to anyone in Tucson!
The vibe here is too cool. The back patio is amazing with a stage for live music and the taproom makes delicious drinks. Very cool unassuming hangout and its quickly become a favorite even as a hangout. Try it out, I have not tried the restaurant or Cafe but looks good and always full so thats a great sign. Check this place out! I want to stay in a room for a full review
I decided to stay here at the last minute while attending a workshop in Tuscan. This is a very lively hotel in downtown Tuscan. I was concerned about the reviews complaining about the noise. Even the hotel employee warned me about the noise as I checked in. But honestly, it was not a problem at all. I enjoyed my stay and had a great night sleep. Although I was by myself, I enjoyed myself. There was a show going on and a concert, both quite entertaining.
This place is awesome. Great history. Cafe, bar, night club and radio station on site. 10/10 will be back. If you are seeing a show at the Rialto this is the place to stay.
We had a bad experience today at this hotel restaurant. Family was exited to eat at this place but we were rejected due to having drinks from Scented Leaf, we told the manager is ok to leave them at the lobby but he refused, you either drink it or you guys cant get in at the restaurant. Well I hope we can tried in the future again, now this time not carrying anything with us.
Loved the happy hour, well worth it! We got there before it got really crowded so without reservations, we grabbed a seat. The pork belly tacos are not to be missed.
The century room is an amazing, intimate venue for live jazz at its finest. We go almost every week, and each time the band and music is unique and wonderful. Highly recommend the century room!!
Great first date spot and a Saturday morning! The brisket Benedict is a must for meat lovers. Definitely going back for the cocktails
When they say you can pay more for quieter rooms, thats a lie. Stay here at your own risk, you will not get any sleep the entire time. Between the late night music and the loud people filtering down the hallways at all hours of the morning, sleep was 100% impossible. I wish I had never believed them when they said I could pay extra for the cactus garden rooms which were quieter. They took my money gladly and scammed me out of 2 nights of rest. Over the phone during booking, it was not made clear to me that my room would be loud regardless, and I mean LOUD. The person had me believing that I could get a quiet room. Just tell people if they want to sleep, go somewhere else. The lack of sleep made it impossible for me to enjoy my time in Tuscon or be rested enough to travel home. I had to find another hotel before I left just to get a few hours of sleep. Its especially bad for people with chronic illness who need rest. If you plan on some kind of meth-fueled no sleep bender, I am sure it would be a fun spot. Person who checked me in seemed like they wished no one had even booked a room. They sighed when they saw me like they were so tired of seeing guests enter (there was an event so a lot of guests to check in) asked if I had ever stayed here before, and when I said no, they sighed and said of course then proceeded to give me a run down of rules like I was being admitted to a correctional facility. I get it they were tired of doing their job on a busy day, but I was tired and excited to arrive and not happy that I was being treated as a huge inconvenience and a pest. The rest of the front desk people all weekend were very kind and accommodating.
The Host Manager Paul at The Club Congress went above and beyond to make us feel welcome. His stories and history befor the Jazz Gig was a crowd pleasure. Going back to hear music in a delightful venue.
The food at the cafe was a bit extra for my tastes. Others in my party loved it. The service was AMAZING!! Also, it was a bit expensive for my tastes.The hotel has a great atmosphere.
I was out there visiting from Minnesota. My spouse and a friend of ours were out there about 6 years ago and told me I had to visit Tucson and Hotel Congress. The rooms were basic but nice. The hotel is over 100 years old. I loved the decor throughout the hotel and the history of it. I was warned before arriving that it is a Loud Hotel as they stated in my reservation confirmation. And it was! The entertainment on the main floor. The first night that I was there anyway. I used ear plugs but didnt need them the second night. Very awesome building and surrounding area! I ate at the Cup Cafe for breakfast and dinner and it was awesome!
Spent a night at hotel congress. Was there for a show. As always, I enjoyed staying there. Walking distance to other bars and music. Had a great time!
Visited for breakfast & to look around. Friendly staff & beautiful old hotel that is well maintained & has a great history. The old telwphone switchboard & safe in the lobby are fun to see. I will go back one day for a stay.
The rooms are small but adequate. It’s more of the experience of being where John Dillinger was aprehended. There are all kinds of events at this place. Food prices are reasonable considering the high quality food.
Just there for lunch out on the patio garden and it was wonderful! Close to everything downtown to walk around to a lot of different places. It is a beautiful building!
Fun ghost hotel Cafe and night club. The night was about to close within 10 minutes and the door guy with a long face said it was full.price to get in. Staff has always been unfriendly. Atmosphere is amazing. Rooms are old 1900 style fun.
The best way to experience Tucson. Self sufficient and fun for everyone. One doesn’t need to leave the Hotel to have great food, entertainment and peaceful comfort.
They put people in the rooms along the back side of the hotel with the crazy loud DJ. The music throbs into the room via the window. I was in room 210. They know they have a problem. Why not get double-pane windows and discount those rooms? Or lower the volume or move the speakers away from the building. The music did not have to be that loud for the folks there. I dont even see that many people out there.With taxes, the small room with the small vintage full-sized bed (if you are over 59, you might find it short), was about $200. That buys more elsewhere.It is quieter IN the hallway and on the other side of the hotel.Unfortunately, the bathroom is too small to sleep in.I expected club noise and train and city street noise, which I heard right away and was fine with. I lived for 11 years in an old house with train tracks in my back yard. But when the DJ started at 10 pm on a Thursday night, it was SURREAL.I stayed here in the mid-1990s, and was looking forward to doing so again. But it is just too damn loud. And the front desk is reticent to move you. (Really? I know it is not full.) She called after me after I walked away after 15 minutes. I cant stand there and listen to her claims that all the rooms are just as noisy, when I walked around the halls and see that the other side just has usual city noise, not this DJ throb. I should have invited her to the room so she could see how crazy her comments sound.She said you will receive an email warning when you book online. (Really? How about a popup warning BEFORE you key in your credit card then?) But I was a walk-in, so there was no email.I was told there were cheaper rooms here at the hotel that are noisy---but I said Id take the regular priced quieter room. I now suspect the cheaper rooms are above the jazz club, which would have worked fine.I am blasting a white noise video on Youtube right now.I am shopping now for another room in town. There are two hotels nearby. They probably have double-pane windows. Im even wondering if I can put the seat down in my car. I am on a sleep deficit with a sinus cold threatening.
“What do you want?”“I’d like to check in.”“Of course you want to check in.”The desk clerk turns his back to me, says, “You’re gonna have to wait.” Picks up the phone and confirms, somewhat rudely, that he’ll book a room for the caller.These are not the gentle pleasantries of days past, when Al Perry ran the desk.So I wait.After awhile he gets back to me and explains a litany of dos and don’ts. Like how they could lose their liquor license if I do something stupid, and nobody wants that. I get it, people come here to party. They are young and need scolding. Yet I’m almost 60 and came to enjoy the history, the downtown vibe and memories of when my friends made this place cool.When he’s almost done checking me in, a group of people arrive and the admonitions start all over, louder this time. I ask to get my key and get shushed.I’ve stayed overnight at Hotel Congress throughout the decades, even back when it was godawful hot (swamp cooling). Things were pretty great, until now. Something seems terribly wrong.Words of advice, to the Hotel and Tucson as a whole:Don’t let what happened to Portland happen to you.Tattoos don’t make you hip.Vintage does not make you hip.Kindness is cool.
Best ribs and Mac and cheese in Tucson. We ate here 3 times. Great entertainment! Great IPA beer! If we live here wed be here allot!
The outdoor stage had grown in popularity. Mayonnaise acts are now passing there and the Food and beverage experience has also been upgraded in quality and price. The temp bars are now permanent as are the food trucks. They dont seem to promote hocho concerts because they are full without the extra advertising. Coco Montoya, Reverend Horton Heat, all great. Whos next?Meanwhile the indoor venues are also active. The Cup is an excellent restaurant and the Century Room has regular entertainment. The entire property has really flourished over the last couple of years
Great location. Service inside (bar) and out (courtyard bar) was lack-luster. Much to be desired. Skip this spot if your first visit to Tucson.
As a person who has been coming here for 20-years, there’s been an unfortunate rapid decline in customer service skills relating to the staff and management. If you really pay attention to the details, it’s not hard to figure out through observation that employees just aren’t as happy as they used to be, which reflects upon the overall customer experience of this once amazing establishment. Packed bars with one visibly stressed out bartender trying to make it, unkind security, poor business processes, and management who just don’t care about making what’s right right are just a few of the unfortunate knocks we’ve noticed. My husband and I are crushed….we don’t really want to go back, even after having so many wonderful memories there. I hope they can get it together again one day, because HC is a really cool, eclectic historical Tucson experience. The music is wonderful!! Smh.
We didnt eat, drink, or stay here. Our visit was much more casual, kind of sight seeing. Theres lots of history here. Oh, my dad used to own a bar downtown called The Backside Saloon and Luncheon Club back in the 70s. The wood bar that was in his bar is now in the congress hotel (go down the short stairs to the right).
Had a quiet dinner on the back patio during the week when not a ton was going on. Enjoyed it very much.
Firstly, the parking is rough, with the lot being a bit of a hike, and parking meters scarce or out of order, a valet would be nice. The only positive about the room is that it was clean. Didnt get much sleep, with the street noise and bars below, and there is no TV or coffee maker in-room. The TV in the communal lounge was not working. There is no elevator so you will have to get dressed and run up and down the stairs for your first cup of coffee. Is this to evoke charm from a bygone era or cost-cutting of basic modern amenities? I think the latter. The interior design is beautiful but Id rather admire it and find somewhere else to sleep.
Just had some drinks at the bar. The bartender was awesome, and drinks were well made.
I would give this place a 5 star if there wasn’t loud techno music until 1:47am. I took this video to show how loud it was. We were warned by the kind gentleman at the desk, but we brushed it off because I thought my heavy duty earplugs would help. He told us it would be loud until 2:00am, so on a Thursday night they cut it short. What dropped it down a star is the person playing techno had a song at 1:40am with a ton of b-words and the n-word. It was our anniversary, and I looked at switching hotels at 1:15am, but decided to stick it out. The service is great! The people are really nice. The full size bed is small, but a 3.5/5 for comfort. I wouldn’t stay here again only because of the late music. I’m surprised they play so late given there was only less than 20 people outside. I would think the money they get from it from 12-2am isn’t worth not having a full hotel. We were thinking about staying two night, but we will checkout tomorrow. Great service, clean, and friendly people.
The one thing I would say is that they have an excellent restaurant on premises. I you are into the nightclub scene they also have that. Walking distance to the Amtrak station.
A brilliant place to stay in downtown Tucson. Filled with great historical information about the Dillinger gang. The cafe has great food and the tap room is a terrific little place to unwind with some local beers. Pms note that this hotel is in the main nightlife area and is noisy on Friday and Saturday nights.
We had lunch. Staff was meh. Menu was meh. Food was fine.
Sorry didnt stay, just visiting and went to show. Had fun, and beautiful place.
The staff here is amazing. Every single one of them. From the bouncers to the bartenders to the lady with the pink hair at the front desk.
Its night 1 of 8 and I already feel compelled to leave a review to keep people aware of what they are signing up for with the Hotel Congress.First, Ill be fair and give kudos where they are due. Hotel Congress is a time capsule with an incredible aesthetic that kind of captivates the mind the moment you see the big neon sign. I love the overall vibe of the hotel and the spirit it exudes.That said, there are a litany of problems that make this a difficult stay for people who might be traveling for work or prioritize rest and relaxation when they travel.1. The noise level is absolutely unreasonable. Im not talking about the clubs across the street and down the block -- thats to be expected in a college town and if you came to Tucson expecting an experience equivalent to a retirement facility, thats on you. However, the venues in the Hotel Congress play music that is ENTIRELY too loud. I stayed in room 235 and directly under me there was, no lie or exaggeration, a live heavy metal concert going on. I can deal with street noise and music from adjacent clubs and bars...but having a heavy metal concert in a building where people are staying the night? Absolutely ridiculous. The desk person will warn you about this (while telling you they wont refund you for the noise), but they downplay how loud it actually gets. I had a friend call me during the show that was being played below my room and I had to call him back because he couldnt hear me and I couldnt hear him.2. They walk this weird line of modernity and historic and pick and choose what suits them depending upon the customer complaint. There are only 3 electrical outlets in my room equipped with two 120-volt plugs each. Of those 6 plugs, 3 of them are already taken up by furniture and lighting in the room. When I took this up with them and asked if they had a power strip I could use to charge my camera equipment for my work the next day, they informed me that the building is a historic structure and therefore could not be modified electrically to add more plugs. Thats funny to me coming from a hotel that also claims they are a high-noise environment and provide that warning to keep any requests for a refund at bay all while hosting a metal concert...in a historic building.3. The bathroom is a nightmare and not in the fun spooky way. The shower head is mounted for somebody who is under 55 and the water pressure is abysmal. Additionally, there is very little space in the bathroom. I dont actually put that on the hotel itself because, again, I understand its a historic site...but come on. We cant have our cake and eat it too.4. Finally, there is no television in the room. Not a huge minus because I have a tablet and a laptop to keep me entertained, but on top of all of the other shortcomings, this was kind of just a cherry on top of the bullshit sundae.If you are planning a trip to Tucson anytime soon and you value sleep and relaxation, skip the Hotel Congress. This place is a shitshow of hypocrisy and unnecessary volume. In reality Hotel Congress should just stop renting rooms out. All theyre doing at this point is pissing people off as they spend money for an experience that leaves you disappointed and extremely tired from a lack of quality sleep.P.S. - Your in-room snack prices are bullshit too.
They tell you they’re gonna be noisy hotel, but from 9 o’clock at night to 2 o’clock in the morning it’s pretty much like you’re in a nightclub in your room. It is so loud that I had to leave this hotel and book another hotel. I will never come back again. Mind you I’m the only black person I’ve seen this hotel so far and I think they stuck me in the loudest room onpurpose, not happy at all
Great location, food and drinks. Easy, affordable parking nearby. Or better still, use the free public transportation. Recommended as long as you are not John Dillinger.
My experience at Club Congress is that they are very disrespectful to disable veterans.Alot of my family served in the military and I will never have anything to do with Hotel Congress or Club Congress ever again !!!!!!
I havent stayed here, but we go there regularly for the Cup Cafe. The food is amazing, and the ambiance of the rest of the hotel is funky and homey. It reminds me a little of some spots in Portland, and thats a good thing!
Ive heard how they treat there staff here , not a big fan of the management. Cocktails not great but I still stop in to see my favorite bartenders that work there.
Such a hip stop that was super lively. Im only visiting and Im not staying in the hotel but the rest of downtown was pretty dead in comparison to this place. The drinks were great and the bartender was very friendly.
This a Ghost hotel/night club. They have a patio, downstairs and upstairs where different music and different ambient. Super fun!! havent been there in a minute!!! But great memories!!!
I am so grateful for this campus! Hotel, restaurants, live music venues, including the relatively new Century Room, which has the best ambiance for the best local and national jazz performances! Great location to walk around downtown, too.
Went with friends for Meet me at Maynards. Nice walk around part of the city. Saw lots of new murals. Will be going again!
Good food. Good service. Great drinks!
Had a delicious meal with my husband and kids to celebrate our anniversary. Chicken with gnocchi was delicious, everyone enjoyed their meals including two desserts. Two venues of music, nice evening out with the family!Right in a fun district.
Went for a concert, they left the door open the entire 5 hour show while it was 100+ outside. Everybody was dying from the heat
Was at the plaza outside venue, saw Kelli Baker Band it was awsome, people working there very polite and helpful
The kitchen is Excellent and the Cup Cafe is really nice, but the Monday night bartender at the Tap Room was about as inattentive as, well, as someone who doesnt work there. Even after a Big tip to try to get her attention she wouldnt hardly leave her corner or get off her phone. If you need a drink, I recommend walking the block and a half to Elliots.
Great hospitality. The location is very convenient for downtown attractions and its easy to get to UA. Having a great cafe & bar on site made it convenient to spend 5 days there. Be sure to check out the entertainment schedule; since the hotel is right in the mix of all the excitement downtown, the music & lights will find their way into the rooms facing Congress.
The Cup Cafe is super cool with delicious food and attentive service. Highly recommend! We have stayed at the hotel - years ago - and it is great foe those seeking a non-traditional stay. Historic. Fun. Unique.
Lovely hotel with so much history. Classy with a touch of casual entertainment. They have a $10 build-a-bloody Mary bar right now and it is THE BEST. Almost all of the options are free and worth adding. The hotel itself is incredible. Its a historical landmark rightfully and supports tons of other local businesses. It also has its own night club and has very interesting old technology in each room and has great breakfast.
Called to make a hotel reservation and the girl on the phone was very rude.I asked about a package they were advertising and she knew less about it than I did saying she didn’t know if they had any events left when the last one is this weekend. She then said they are pretty booked so it depends what days I want to stay over - gave her my dates (tomorrow for 1 night). She then said it depends on what type of room I want since they have very limited availability but then listed multiple types of room available.I said I’d like to book it and she told me they’re busy right now so she can’t help me and I could either wait on hold or call later. I was on my lunch break so I said I’d wait and she sounded frustrated saying it could be over 20 minutes which I said was fine since again - I’m on my lunch break and might not be able to call later. After a couple of minutes of waiting she came back, again with a very rude tone, saying I can’t stay on hold because I’m blocking their phone line and that she’d take my name and call back later.It really seems like they don’t want me to book with them since every step of the way she presented me with some sort of obstacle. She was rude and impatient with every response. I understand if it’s busy, I’ve worked in customer service and know how it can get, but for someone whose job is hospitality her tone was unacceptable. There was a nice way to handle that and she chose to be rude. How would I have known that you don’t have a phone system that can handle multiple calls? Or even that the extension provided to make a hotel reservation goes to someone who has other responsibilities?I really wanted to stay here, but I’m going to look at other options now. So disappointing.
We didnt stay here but really enjoyed the lobby while waiting to eat dinner. Theres a radio station on-site. There are antique phone booths, switch boards and and more very fun place to spend an evening. Unfortunately I forgot to take pictures without friends and family in the shots. Onsite restaurant Cup Cafe is excellent. Congress Tap Room has neat art work. There is also seating outside and they have live entertainment.
Beautiful hotel! Be sure to visit the Cup Cafe inside! Amazing food!
This 100+ year old historical landmark is not to be missed. The rooms are still authentic. 5-Star for the early 20th century, but that translates into 3-star for 21st century. This is not your plush sleeping suite. HOWEVER, the hotel is 5-Star because the historical rooms are just one component of the incomparable attraction. Food, drinks, music, entertainment. This is unmatched in historical reality, staff commitment and overall entertainment. If you take a trip to Tucson, this will be the first story you will tell back home! Besides, if it was good enough for infamous bank robber John Dillinger and his gang... well, come to Hotel Congress for the rest of the story!
Loved it❣️No coffee 😔 but thats ok. Plenty of cool coffee shops close by. Super great very loud music till 2 am🤩👍 fantastic hotel and wonderful experience.
Overpriced food. Parking meter didnt work. Hard to find parking. Good service.
They have the best craft drinks and a huge variety on their drink menu. The bartender was very friendly and attentive.
Located in the heart of downtown Tucson, the location and the charm of the hotel is rather nice. A nice historic building with some history is always fun. However, that’s pretty much where the good ends. Finding parking will probably be an issue. The staff who runs the venues are inept, at best incompetent. The service from the bar leaves very much to be desired.I can’t comment on the actual hotel since we didn’t stay here, but if the interaction with the rest of the staff is any indication, run. Two thumbs down, wouldn’t recommend to even get a glass of water.
Back patio is a must! Great place to grab a drink with friends or try the restaurant for a nice meal. Not the cheapest place, but worth the splurge. Because of its age, its not very wheelchair friendly if you need the restroom. Great for all ages, throughout the day. Nightime is perfect for those over 21 inside or out!
Hotel Congress is hard to review because what do you review? The live shows? The bars? The restaurants? The hotel? Its an all-in-one place. In terms of atmosphere- cant be beat. Super cool building and the center of downtown nightlife. Some cool dance parties, for sure, and occasionally a noteworthy act will swing by. But as a bar, it leaves a lot to be desired. Selection of beers is meh and I dont think the bartenders are all that talented. Controversial opinion, but its how I feel.
Did not go for a stay, but needed information. Visited in evening for a performance. Looks like a great place to stay. One day I may just escape for a weekend stay. Historic environment and those desserts in the lobby looked magnifique!!
Best breakfast I had so far will definitely come again
Well prepared food at reasonable prices (for a downtown restaurant).I ordered the fish & chips, but subbed the fries for a cup of chili. The fish was very crispy outside, but hot, tender and moist inside.The tasty chili, with its chunks of cubed beef, was hearty and made me wish I ordered a larger size.One downside - we had to wait 35 minutes to be seated on a Saturday lunch.
We are at their restaurant several times during our stay in Tucson. Everything was fresh and tasty. Good drinks and mocktails - and dogs are allowed on the patio!* Sidenote/advice for the rooms: a friend and I had reserved a room here a few years back. And it is extremely loud on the weekends when they host events. (Like the room felt like it was shaking from the speakers) Believe them when & if they warn you!! Also, they let us cancel the reservations and change our plans when we decided it wasnt the right place for us. 👍👍 2 thumbs up
Jazz Music out of this Galaxy on Monday evenings is an amazing experience. Super great staff, bar, menu. Highly recommend Hotel Congress as a top secret fun Tucson destination. Highly recommend. Easy to find, easy parking. Its a time machine to experience. Thank you.
Room 236 is right above the club and there doesnt seem to be any insulation so youll be clubbing until 2am. A heads up would have been nice. This room is super tiny but I wasnt there to hang out in the room. The property has a great vibe, the club, the tap room bar, outside food truck with entertainment and the lobby was a great place to plan our day.
This is a wonderful Vintage Hotel. Some of the rooms are quite small. All the rooms can be noisy until the early hours of the morning. Most of the noise in our room to come from the bar across the street, not from the hotels bar. Still, the location is great. The vibe is fun. The restaurant is excellent
Fun place to hang out on a Saturday night!
Out of all the nightclubs around, this is one of my favorite ones. Theres no charge to get it anymore, there are two dance floors (one is inside and the other one is outside), two bathrooms, and they have three main bars. The issue is that each bar only has two bartenders so getting a drink can sometimes take a while depending on how busy they are. The music has a nice variety between dance floors, plenty of space to dance around without being too crowded, and overall this is a safe and fun place.
Great food, fun ambiance and service was excellent!
Great simple rooms. Choose the inner courtyard to lessen the Club noise from downstairs.
Been coming here since the mid to late 80’s and always enjoy it. It’s Tucson history at its finest. Haven’t gotten a room in years but they were great back in the day.
Nice and stinky, Tucson.Congress is awesome and cool, unless its summer.Lumpy sprung mattresses on creaky wobbly old frames.No AC. Nice window to open but it just directs all the outside sound inside with perfect compression.The old tap room is a splendid treasure. Too bad the jukebox is not operating.If yer lucky, you could get a room where Mae West or John Wayne or Merle Haggard or Glen Campbell slept. 8t will have a plaque.Besides being super creaky and claustrophobic, some of the hallways upstairs have ghosts {according to legend}.I believe one story has to do with a working lady being thrown out of an upstairs hallway window.The bathrooms are super cool art deco mosaic in classic subway checkerboard.The AM replica radio is a treasure. Phone just rings deskWatch out for those ghosts.And also... dont buy the acid the guy near the patio is trying to sell. Its obviously fake.Tucson is nice and strange.But old downtown smells like pee and is full of crufty wooks.Happy spring.❤️🍄🤖👽🌵🦧
Lovely historic hotel in downtown Tucson. We fined outside which was perfect on the day we visited. The silverware comes wrapped in cloth napkins, the food is served on nice plates and the waitstaff are well trained and personable. The food was delicious. We had breakfast foods and the small potatoes were super delicious. The only was filled with cheese, mushrooms and sausage. The only disappointing thing was the toast which was cold by the time it got to me. We enjoyed coconut cream pie after our main course and it was the second best that I have ever had in life. The crust was crunchy, filling was thick and creamy and the whipped cream was stiff and creamy. It was worth $8.
Really just a tourist attraction. Located in the Heart of the extremely noisy part of downtown Tucson, I find our hard to imagine getting any sleep here with all the bars across the street blasting out music all night.It is a piece of Tucson history, and its cool to walk around and check out our, but thats about it. No parking to speak of, either.
Omg!!! Super fun! Day drinking and total chill atmosphere! Large back patio to hang with greenery!! 🙌 Inside the bartender was killer! Super sweet and on point! A+
Excellent stay. Yes, it is very noisy, but if youre not a light sleeper, the staff is excellent, the hotel is charming, and the location is smack dab in the middle of downtown. Tiny bathroom was an adjustment, but it did the trick. Dog friendly is always a plus in my book. I loved the hotel restaurant. Dinning inside or out is lovely. The live music and patio area are very fun.
I have never stayed there as I am local but I love this place . Its a cool looking hotel and they have music inside and out. It has a lot of interesting history and the people who work there are so nice and helpful. Did I say how much I LOVE this place?
I Hotel Congress it always has great music, fantastic service and I love the drinks ❤️. This Tucson, Az treasure has something for all ages and a local hang. On my list of places to visit day or night.
We did not stay there but a visit just to see the lobby is very much worth it. It is an iconic Tucson landmark. A lovely lady named Anna embodies the class and gracious quality of this place. She listened patiently to my personal Hotel Congress story and added to the pleasure of our sightseeing experience. I cant speak about the rooms or events but its a delight just to visit the lobby.
Classic HOCO! as the advert says.. .. everyone has a Hotel Congress story..my daughter and I have worked at this famed hotel at different times. Ive Seen some incredible shows there, and lost my mind 🤣 I 🖤 HOCO.
First of all this is a beautiful and historical hotel and bar(s) (theres 3 of them). This is at the heart of Downtown Tucson. Conveniently located within walking distance of several restaurants and bars. Beware on the weekends the patio turns into a hip-hop night club from 10PM to 2AM and is very loud and can be heard and felt throughout the entire hotel. Its extremely loud!!! I cant emphasize this enough.
The hotel and location are great, food and drinks were good as well. I was charged for room items I didnt touch and have emailed 2x, no reply. Lame
My boyfriend and I came here for my birthday. The hotel staff are so sweet! I had a paranormal experience here and I loved it. Pat was so awesome and told us stories of hauntings. The rooms are clean and vintage. There are lots of restaurants around there but the Cup Cafe inside was incredibly delicious! Highly recommend it! We plan on staying here again for my boyfriend’s birthday.
Breakfast meeting on patio .A knockout meal and setting.I havent been here recently.Excellent wait staff, service, food and setting.Recommend highly.Eclectic menu with great preparation and presentation
What a piece of history! My visit was on a Friday night when there is a lot of music and people. A lively experience at a place with spooky ties and great beds to rest well upon! A restaurant and multiple bar locations are within this interesting and rich environment where John Dillinger and a big fire are well noted historically. Stay here at least once in your lifetime!
The clerk that checked us in had only been employed there a few days, yet she couldnt have been nicer or more helpful. We felt welcome thereI brought in friends from Dallas. We had come from a visit to Jeromes haunted hotel. This was much more comfortable.We were warned it would be loud.. and it was. The bands were good, so we were entertained.Got to see the #1 bartender, Barb Trujillo, as an extra bonus.We ate at Cup Cafe & WOW.... the food was beyond fantastic. 😋
The main reason to go here was the Cup Cafe. The entry into the hotel is a capsule of times past, well maintained and funky. The Cafe was a delight, able to dine al fresco. Excellent wait staff and the food was well worth a very reasonable price with a very good wine selection.The experienced lived up to expectations.
My colleagues and I were there at Cup Cafe for an early morning meeting and had breakfast. Our server was excellent!Our food was served in a timely manner we were able to discuss business have breakfast and make it to the office within an hour.
Totally cool old hotel. But.... for the price, the rooms should have at least an outlet that you can plug into with a standard 3 prong plug. Incosistant water temp sucks... We were prepared for the loud music as we know the Hotel, but there is no way to really know how loud it really is until 2 am. I will still say it was a cool old hotel!
Good place to stay before a train trip. It’s right at the station. Just be aware that Club Congress downstairs had bands playing most nights. Use the ear plugs offered at checking if you want to sleep
The hotel, itself, is a great historical spot. Dillinger Days in February are a must.The Cup Cafe does a great job with creative culinary choices. Outside seating was great, other than live music can be a little strong, if youre close. Someone seated away may think it just right, though. Great place for a meal and socializing. Happy Hour can be a great time to get together with friends.Overall, a must visit for anyone passing through Tucson or who lives here.
Cute little room and so convenient. Not all the bells and whistles of modern day hotels, but nostalgic and extremely authentic. Will be back.
Absolutely fun place! The music atmosphere is a blast and the decor is niche. It is loud, as advertised, but that didnt bother us as we had just come from a rock concert across the street. The staff is friendly and the rooms were clean. Would definitely stay again!
This hotel is grand the decor is like as if the place was stuck in time in the best way possible, the entertainment they have there is great especially dillinger day. Highly recommend to stop by this place, has a great 1920s/30s feel to it.
A unique establishment kind of the anchor in downtown Tucson an eclectic group of people. We spent 4 days at the 2023 Jazz Festival and this was our jump off hub for drinks and food. The Century Room was a pleasure to see Jazz bands
Always like the place as it has good music and it is always hopping. Unfortunately, and I am being picky but we were outside and were next to smokers no other tables were available so we left. Also had an old fashion not sure there was any booze in it and it was waaaay to sweet.
Great staff, food, music, and environment. The area is a hub for energy.
I was happily surprised by the food and atmosphere. We went to a jazz show. I thought the outdoor venue was too loud, or maybe Im too old. The indoor event space was perfect. Great staff and owners.
Ive only been there a few times, but it never disappoints. This time we went for my brother-in-laws birthday and we all had a great time. The bar was packed, but the line moved pretty quickly and it drinks were made in great time, even my favorite Harry Potter shot, awesome as always. The staff is super friendly, especially with being as busy as they were. The music was great for both dancing and just listening to.
Love the back patio. Excellent service and drinks while enjoying Tucson evening and great concert venue too!
Love the courtyard when live music is playing. The hotel is perfectly creepy and the bartending never misses. They typically have food trucks outside that vary is cuisine and quality. The restaurant in the hotel is delicious but expensive. You will definitely need a reservation on a Friday or Saturday.
Went to hear Chris Pena play piano on a Steinway. He performed excellent on the piano. Played Killing Me Softly and my favorite Stardust some Harry Connick Jr. and some music he wrote. Chris is fun to watch. He plays again June 25 at Hotel Congress. This guy won 3 Louie Armstrong Awards. He dances with his piano.
Only had drinks there, place full of history and very colorful with their decorations. Beautiful blond college student was tending bar and she was,so friendly and welcoming and made a great bloody mary
Superb in every way. Historic Tucson hotel, built in 1919, lobby and rooms still have many touches from that era (art deco mosaics, tiled floor, period door handles, an old telephone switchboard and phone booth near front desk). Infamous as place where gangster John Dillinger hold up in 1933. Great bar for evening drinks, great café-bistro, Cup, for classic breakfast, lunch, and dinner. Highly recommended.
We sat down at the bar yesterday, just wanted to grab a drink, and were never once acknowledged - by anyone. We figured we’d give it 15 min. and then take off if no one from behind the bar even said hello, and we ended up leaving. Go to Maynard’s bar across the street!
Place is super cool and lively! I loved all the old decor and character. Tap room was fun and the Cup Cafe top notch.
It was horrid. The outlets in the room didn’t work. Maintenance said they’d be back the next day, REALLY! The noise..OMG! U could understand the noise from down below from the bar BUT the music on the patio was relentless pounding of music I had no idea what it was. The glass in the room shook for hours. Then just when u thought you could fall asleep there was a ruckus in the hallway, drunks returning to their rooms at 2:30 a.m., knocking on our door, screaming, then u could hear one of them throwing up on the door and walls and rug of our room outside. Very nice to experience huh? There was no hotel security making sure everything was peaceful. When we told the front desk, her response was, “Oh, thank you for letting us know, with a nice smile! REALLY, it was an awful experience. We didn’t stay another night and went home😰
Historic, gorgeous, and 3 bars all in one building - what more could you want? Ive seen probably a dozen shows here and always been pleased. Keep in mind it can get fairly crowded, but always worth a stop at the end of the night.
Went for the Sunday Bloody Mary bar. Each was hand crafted according to our choices with lots of options. Bartender was friendly and efficient getting all 4 drinks out quickly.
Sunday brunch the cup is the best!Lovely jazz duo on the patio, good food, and a refill on my coffee at the perfect time!
Fun restaurant indoors or out, especially if theres live music on the patio. Great small concert venue. My favorite is Blues on Sunday afternoon. Nice food and drink options arranged as food trucks around the outside of the seating area. Fun bartenders and consistently great staff.
Did The Seance Experience and had dinner at The Cup Cafe. The Seance Experience was worth the money...fun magic tricks in the dark and some cool history bits. Plenty of the other participants found it spooky. Would have liked more history and for the event to be a little better organized, but overall I recommend. The Cup Cafe underwhelmed. My dish, the Hemp Tamales, came out luke warm and Ive had microwaved tamales that tasted better. Service was slow and distracted, but friendly. Beautiful, fun atomosphere.
The front desk lady who checked me in,was not welcoming,and lacks customer service.But,Emma ,who I checked out with,was Awesome!!!She went out of her way with me,gave me directions,held on to my luggage while I had lunch,charged my phone,all with a kind smile.It would of been 5 stars if Emma checked me in.
When we visited, one night we stayed in a room on the side with the main street. There was a lot of traffic noise. The second night, we stayed in a larger room on the side that is near the outdoor bar/music venue. I believe if there had been a performance going on, it would have been crazy loud when we were trying to sleep, but it was nice and quiet when we went.Being an older property, the bathrooms are older, and smaller than what most people may be used to in a hotel. They did seem to keep the place clean.Overall, Im gonna give it 3 stars, because I enjoy some quiet when Im trying to sleep. The staff, though, are excellent. Thats what initially sold us in staying. Staff/restaurant are 5 stars.The restaurant in the lobby has some really good food. And they had to go beer and wine, I think also hard liquor, but we got some wine and some beer. Very nice.If youre looking for something in the heart of the action, this is a good place for you. If youre looking to have a calm resting experience, check to make sure that there isnt anything going to be happening on the night youre staying.
Beautiful night at Hotel Congess. My stuffed chicken was amazing. Every one at the table thought their meal was delicious. We had a large party and the service was very good. We also had tickets to see Paul Thorn and thoroughly enjoyed the show and venue. Great experience with friends.
The mural on the outside of the hotel got us to stop in to check out the historic hotel. Unfortunately it was really rainy the day we visited so we couldnt enjoy their large outdoor space, but we will definitely be back to spend the night. This hotel has character and the rooms are really affordable. Its also across from a theater and in a great location in Tucson. Cant wait to come back!
So much fun! The hotel is great and quirky and the staff is helpful and friendly. The cup cafe food is really good and the hotel has a decent bar. We love staying at the hotel whenever we are in Tucson. It is walking distance from lots of restaurants and cultural areas. The hotel also has amazing musical events.
Stayed there over Halloween and we were lucky enough to get a room facing Congress, not the courtyard. It was still pretty loud. Good place to go if you are planning on being out late, but probably not a great choice for a relaxing evening. Cool atmosphere though, and good drinks. The restaurant is alright for dinner. I hear their breakfast is great.
Great staff, aesthetic, entertainment, and restaurant.I like the commitment to keeping the place original, however I do think there is room for some basic maintenance in the rooms (Ill share those with management bc I really would like the place to do well).Yes, its loud bc the neighboring bars blast their music until 2am. I knew that going in and stayed here for only the last evening of my trip. I would return solo but unsure if I would return if my spouse is also with me (bedroom and bathroom are small).
The quintessential Tucson breakfast experience is here! We started with pineapple mimosas at the bar as we waited to be seated. Once seated, there was a minor mixup with one of our orders but it was fixed quickly and the food didnt disappoint. The omlette and potatoes were cooked to perfection and we dined alongside other patrons outdoors on the patio. Well return again, soon!
Everything about Hotel Congress is superb. Three of us stayed the night before Thanksgiving on our way from LA to El Paso. The historic nature of the hotel and the multitude of historic elements that are intact is astounding. From a cultural point of view, a huge thank you to the hoteliers for saving and maintaining this building. The lobby and public spaces are a feast for the eyes and the service found there was friendly and prompt. Great cocktails, great live music, and an overall great vibe with a variety of locals and tourists mixing and milling about.The rooms are purposefully bare, which is appreciated- no teddy bears and rocking chairs, just clean, classic vintage/antique pieces highlighted by luxurious bedding, chic window coverings, and one of the best historic bathrooms I have ever seen in a hotel. Housekeeping does a great job; so great that I left them a tip- something I have possibly never done in my life. We were in one of the club rooms at the front of the hotel and you do hear music, vehicles, and people outside. Fortunately, we live in the present and we all have access to white noise applications on our phones, which we used to sleep without any trouble whatsoever. Watching the patrons spill out of the theater across the street was a highlight of the stay, if you enjoy people-watching.Check in and check out was seamless and fast. The entire hotel, including the restrooms in the public areas was spotlessly clean. The little brochure about the hotels history was appreciated. We enjoyed some fabulous restaurants within a 5 minute walk. We actually plan to ride the Amtrak out from LA and stay for a long weekend at the Hotel Congress to explore more of Tucson- its right across the street from the train depot.Very highly recommended, and again a huge thank you for preserving this building and her interior. It was great in 1919 and its great now!
Honestly, it was a pretty mid spot. I had a couple of good memories but those were more the people and not the place itself. At times its overcrowded and the drinks are not great and sometimes you have a chill night with a great bartender who knows what theyre doing. Just wanted a spot with consistency. Again not bad, but not great.
Great place to hang out! We parked the car underground and never saw it for four days. We ate every day at the Cup Cafe.Our room was above the clubs... never heard any noise during our stay. Was a little disappointed lol! We are over 50 and wanted some excitement.
Very cute, popular local spot with tons of history. Went for brunch with friends and enjoyed the ambiance. Bloody Mary bar had a long wait and wasnt really worth it. The standard order bloody was plenty tasty. The desserts stole the show! All of them at our table were outstanding.
Ive always enjoyed being a patron of this Hotel its got so much character and charisma too it along with extraordinary historical marks...
I am a local my friend and I stopped in at the last minute for breakfast at The Cup. We sat outside on the patio and had a nice experience, great cappuccino and omelet. Cute waitress that knew how to give great service. Thank you.
Stayed with my husband last month after Christmas. The staff were friendly. Wish they had a TV in the rooms. I will say it was very loud but again it’s because they have a club downstairs. So if you don’t like loud noise then don’t stay. My husband and I would stay again and we plan on staying there at least once a month for us time. It was a nice get away even though we live in Tucson. Being downtown was nice because we didn’t have to drive anywhere to eat since there’s so many places to eat downtown. Made it convenient for us. The food at Hotel Congress was really good as well.
Huge fan of Cup Cafe. Love the patio dining. We try to partake once a month. Menu takes you from brunch to dinner. Would love to see more variety and dinner options. Great bar. Local flavors. I HIGHLY RECOMMEND. That being stated be aware....Dont be in a hurry.Bar drinks take time. For the most part drinks always come after the appitzers. Food items sometimes get missed and arrive later. Sometimes never? Not the best system for service and your sever will get busy and you will not see them again. Plates will stay on the table...till you leave. I would call it island time. Good food, drinks and company. Wonderful patio. Accept that service is what it is.
We had a very large brunch group following a wedding the night before, and rain threatened, meaning they couldnt seat us outside. They were very accommodating and opened the bar area to manage to seat us. Brunch was excellent and the staff was great. Would definitely return if Im forced to go to Tucson again.
Only went in to check out 1919 hotel so didnt stay or eat. Loved the historic public area!! Outdoor venue for dining and concert was appealing, may go back to enjoy.
The rooms are paid for up front and you are not able to get a refund unless you cancel before. On top of that there was a 150$ fee in order to get your keys for the stay and that was not mentioned on the website or pre booking. When they mention that it is very loud I was not expecting to hear the bar that was right below my room until 2:30 am. It sounded like the dj was in my room. Everything was vibrating and it was louder than I expected. So when booking pray you don’t get the room above the bar. It’s a great hotel if you plan on staying out late but my bf had a mma fight right across the street luckily he’s a heavy sleeper and it didn’t affect him. My friends room was quite compared to mine. When I came back in the night I was stopped by a lady who asked what room I was in and I had a few drinks so I stuttered as i was trying to remember saying my room number and she proceeded to tell me they don’t have any 200’s and I was literally baffled as my friends were also staying in another room couple numbers down from me and she let them in. I walked straight to the front desk gave my last name and grabbed my key. Being strict on a no outside drinks inside they should provide water. My bf had a gallon of water and she proceeded to say he can’t have it which I proceeded to explain that they should fill up their water dispenser as it was completely empty… she did not fill it up. For it being a historic hotel I wouldn’t imagine it to be a rave club itself.
A truly historic experience, good parts and bad. The noise wasnt even an issue for me, but even my expectations were surpassed because it was so loud. Its a good thing I like Bad Bunny! The main issue was how many issues that need addressing are overlooked because of history. Lack of outlets, lack of/inconsistent water pressure and temperature, dated lighting, etc. Maybe Im spoiled from traveling in Japan, where there are traditional hotels that are hundreds and sometimes even thousands of years old, yet still have modern amenities. The staff was super nice, we dont drink so cant say anything about the bar. Love the central location, but for almost $200 a night Id stay somewhere else
We did not stay at this hotel but went to have breakfast in the cafe there. OMG, the Chiliquilles were so delicious. Great menu as well as great service! Highly recommend.
Arrived and $20 at the door for each person. So total of $60 at the door. Nothing was offered for free or reduced price! Dinner was good sized but low in flavor. Waitress was great! Spent over $130 to see a large group of people walking and loitering around with interesting costumes. Music was very loud and uncomfortable for all 3 of us. Ended up going outside and walking the sidewalks. Rather disappointed 🙄
Had one of the funnest weekends I’ve had in a long time at this place. They definitely got the party vibe going on. Definitely not a place to go and relax and go to bed early. The music is bumping and everything is hopping until about 2 AM. Great customer service, incredible restaurant and exquisite cocktails I am still daydreaming about.
I hung out at the Cup Cafe. Marty, the bartender was knowledgeable and helpful with taking my order, finding good pairings with alcohol and food, friendly guy. The food was fast and tasty. I got the fish and chips. The beer suggested was an excellent match. Had a dessert before leaving. Lemon raspberry cheesecake! Made in house and packed with flavor! Loved the overall experience.
Great atmosphere and the music venue is amazing!
This Tucson icon is a go to support for music, dining, an incredible atmosphere, and a perfect location.If you are in Tucson, check out Hotel Congress!
Beautiful old hotel in a great location. Stayed end of January 2020. Very friendly staff, and my room was immaculate. Excellent cafe, at least 3 bars. Live music, DJs. I was warned that my particular room would be loud when I booked it, and there was some noise, but it wasnt bad. Of course, I was mostly downstairs enjoying the show. I got a small room with trundle bed for a very good price, and was pleasantly surprised with the bathroom, which was small, but well-appointed. I was catching a train late the next day, and they allowed me to store my loaded mountain bike in the basement until I was ready to go. Everything about my stay was enjoyable, and next time I have need of a room in Tucson, this will be my top choice!
Always a great place for wonderful live music, I have a habit of going every Thursday when Salvador Duran is playing. During the summer its kind of slow but especially Fall - Spring, Hotel Congress is a hopping good place for music, dancing, great food at the Cup and lots of other fun events. I hear its a cool place to stay as well but Ive never done so, so I cant say for sure. Theres supposedly ghosts.
Great new Jazz bar 7 nights a week with a full range of mezcals to choose from! What a treat! and free parking in the Maynards lot across the street.
Such a great place! Very hip and polite staff. Great live music and other events. I stayed once, and everything in the room was as you would imagine it would have been in the 1800s. The bed was comfortable and I slept like a baby. You can walk just about anywhere downtown from here, but you dont have to, because this place is so cool.
Incredible lobby/ bars/ lounges/patios! Super clean facilities, outstanding staff. Every single person went above and beyond. Trent and his manager treated us so well and gave us a super in depth history of the hotel and we had the best night ever. LOVED IT, THANK YOU!
Great location, awesome old building, cool bars and restaurant. Hot water pressure was not great but thats to be expected with a historic building.
Stayed one night in room 220. Vincents room, I think I got awakened by possible a ghost. Everyone was asleep. Not moving around and a noise woke me up. Then the noise happened again. It was a suttle noise but awakened me. I honestly didnt get scared just went back to sleep. The staff was friendly and professional. The restaurant inside hotel was delicious 😋 I highly recommend this hotel. 👌
Old hotel with two nightclubs downstairs. A radio station is in one of the windows. Old furniture, neat gimmicks. Definitely not haunted though, which is why I came. Shoulda paid attention to the club reviews. I cancelled one of two nights. Parking across the street when the garage is full is hella sketch because its a dude with a podium that doesnt hand out receipts. I tossed him a sixer but very strange place. The vibe in Tucson right now is very much like all the losers from Seattle in the nineties had kids and moved here. Grungy with a heavy millennial feel. All the bars and restaurants pat you down to get in. Must be hella sketch. Im out after the Pima museum tomorrow.
We just stopped at the bar and had a couple Bloody Marys , bartender was friendly and the drinks were great.
It is historic and great location. Jay was great on check-in. The concerts are fun and quaint. Some of the staff could be more helpful. The pest control could be improved. Yes, you will hear street traffic all night long. So ear plugs are a must. I knew this and was prepared. However, this hotel could benefit from greater attention to detail. Cleaning around the windows to prevent pest build up and customer service offering solutions.
Very beautiful venue! Outside patio. Awesome staff!!!!!!
Ate here for lunch its a cool old hotel in downtown old Tucson where the gangster John Dillenger was shot, you can still see blood splatter on the wall in the lobby (not really). Menu was a bit different than the usual fare & the food was good & reasonably priced. Nice outdoor seating area as well. Worth a stop.
A great place to stay in downtown Tucson. Its a historic hotel, so the rooms are pretty small and the shower pressure/temperature could be better, but you have to expect that for an older building. The club is great, so its a convenient place to party all night and then walk right up to your room. Because they have a bar on site, there are some rules about not taking alcohol up to your room which can be a minor inconvenience. The on-site restaurant has good food but every time weve eaten there, the service has been extremely slow. The location is outstanding for enjoying a night downtown - you can walk to so many different bars, breweries, and restaurants from here.
This food is horrible!!!! This is not the place. Every bite disgusting. Cafe fries. An appetizer was the best thing and. The drinks are good. Cocktails are actually really good but wouldn’t eat here if every restaurant in a 30mins radius was closed except for them.
Booked this hotel for one night in town since I was seeing a concert. This hotel is an amazing historic building and the inside reflects that. The room I chose was a Catus Garden room which is reccomended for the least noisy area. Theres a night club beneath, across the street, and beside the hotel so if youre a light sleeper or not out to party definitely ask for the cactus garden rooms! The room was very clean and super interesting. There is no TV in order to keep with the old style, the bathroom is rather small, but its totally worth it. The price was right and it was super cool for a two day trip. The staff were all exceptionally nice and helpful, and very friendly as we came and went from the hotel. They offered parking validation for the garage nearby as well. The room was just big enough for 2 people for a short stay for sure. If you like historical buildings and want the best access to the Rialto theatre and some of the best bars and tea shops down town you should check this place out!
Classic Tucson locale for many timeless reasons. Great food served dripping in ambiance & unique and captivating lobby filled with fun things to view. An absolute if youve got first time visitors and a non-brainer to escape from suburban homes and national chains.
Our first impression with this wonderful old hotel was completelyruined by a shocking display of irrational, defensive, rude and obstructive behaviour by the receptionist.We arrived late afternoon on Monday 17th April 2023.There was an issue over the number of rooms booked, but instead of trying to find a friendly and reasonable solution to the problem, she argued every point suggesting that if we needed another room wed have to pay for it there and then!Following a lot of confrontational behaviour we checked the paperwork and it was correct, so the issue was resolved.But her behaviour was both aggressive and completely unnecessary, and left us feeling upset and unsettled.It spoilt the rest of our stay.
Super cute and cozy, stayed in room 240. Front desk staff was very attentive and nice. If you dont want noise, dont stay at this hotel!!! Bring your ear plugs if youre not out late with the crowd. I want to a concert at the Rialto which is directly across the street. Super convenient. Had such a nice time here. Everyone was very friendly. They have parking on 6th and Congress and the underground parking for $6 a day. You can go in and out as many times as you like. They also have a cute cafe, called the Cup Cafe. The breakfast was super good and affordable.The only negative for me would be that the shower drained very slowly. The water filled up to my ankles. Not sure if it is because it is an older hotel or it needed to be fixed. I did let the front desk staff know when I checked out.
Sadly, I was quite disappointed with breakfast at the Cup Cafe after wanting to go there for a long time. Our food was lukewarm yet the French toast was burnt. They replaced it with lukewarm squashed toast. The quiche was strange with steak and potatoes that day and again lukewarm. The omelets passing by looked good. I might try again with different choices as maybe it was just a bad morning, as had seen great reviews on it. It was a charming historic building though.
First time here, after we walked a friend to the Amtrak train station. It had a very friendly vibe as soon as we stepped though the doors. We didnt order any mixed drinks just beer on Tap, but the atmosphere was very enjoyable.
Beautiful venue and hotel with wonderful attentive staff, and a very pandemic-conscientious team. Handicap accessibility to upstairs hotel rooms (elevator) is not available and would earn the fifth star. Lack of elevator presented a significant challenge for disabled guests. The bars, entertainment, and service are top notch.
If you love the beauty of restored, historic hotels, THIS is the place for you. I was pleasantly surprised: clean and comfortable furnishings, on-site bar and restaurant, and friendly, professional staff. We were within walking distance of the convention center and felt very safe in the Tucson DT area at night.If youre going to check out Arizona, dont forget to put this on your list.Looking forward to another visit!
Fun place as built in 1919, so lots of history, great location as i take Amtrak when i go there. The 1919 theater across the street is great too
The food here was beyond delicious. It was full and i understand why. We had to wait about 20 minutes for our table even though we had a reservation, but that was okay. This is a place where you linger over dinner. It is expensive but well worth the price. Big portions and a very nice menu.
I come here for their shows which are pretty creative. But if you hit the bar you have to order the Harry Potter shot. The bartender we had there was awesome and Ill never forget that shot because it was an experience! The food is great as well!
We didnt stay there this time but we enjoyed brunch on Sunday. While we waited to be seated we enjoyed the outside music. Totally enjoyed the experience.
Asked the bar maid to play taylor swift for friends who had never heard it, they didnt disappoint and played it all night. Drinks are cheap too
Went to one of their Sunday cookout deals. Had never been so I didnt know what to expect. The whole thing was a little confusing as I didnt know the restaurant was closed and the food truck was the only option. Also, the front desk and the back area are like two separate entities which I also didnt know. That being said it was a nice environment and the music was great!
DO NOT STAY HERE. The bars are amazing. However you can stay at the AC Hotel down the street and visit the bar. Front desk staff over charged us for late checkout. When I disputed it they argued that I had agreed in my paperwork. My wife spoke to the manager and she agreed to reduce so we would leave. The bill wasnt reduced. Showers barely have hot water, rooms dont get very cool. Again neat place to visit. But I will Never EVER stay here again after the treatment from the manager on Sunday. This is what I get for supporting Tucson local business. Could have stayed for free at the Marriott property with my points and gotten a free late check out from them.
I visited Hotel Congress for a professional conference. Dinner was served family style, which is unusual for these events, but the food seemed to be very fresh and more interesting than the standard conference fare. Service from the waitstaff was friendly and efficient. The bar serves a nice selection of lovely local wines which was a pleasant surprise. Parking is a problem. The downtown area is chaotic for anyone unused to narrow, crowded, one-way streets that are furthers clogged with construction and a random streetcar. It was horribly frustrating attempting to find my way through the downtown maze to find reasonably close parking. I would up hiking in from some distance in heels. 5 stars for the hotel. 1 for the parking situation outside the hotel.
Old timey hotel with a modern flavor of diverse music, dancing and amazing food. The rooms are quaint and still have a lot of the old fashioned amenities. The food at the cafe downstairs is excellent. They have live bands and club nights, so if you hate noise, this is not the place for you. Definitely a place to visit if you stay in Tucson. Also dog friendly!!
I stayed at Hotel Congress in Tucson for one night on the way from LA to Houston. It’s a really beautiful and historic place for a really good price. However, I did run into some issues. First of all, I was not aware that they charged a $125 deposit until I got there. Not sure they’ve even returned it yet. Then, I was harassed by a male guest staying at the hotel. I would have brushed this off as a one-off but he did it in front of one of the front desk workers and he said nothing!!! It was a bit uncomfortable if you’re a single female traveler. Although the club was closed when I was there, I still had a problem with noise because of the train tracks nearby. Only stay here if you really are a deep sleeper. I thought I could handle the noise but could not.
Hotel itself was cool to check out. Staff was all awesome and friendly. Shower water was constantly going from cold to hot with water pressure drop, like when someone else would turn water on. It would be an OK stay for so.eone who was going to party until 3am, but no way to sleep here for those needing to go to bed before midnight. The clubs are very loud downstairs, sounds like its in your room. Even after it stops you still hear cats racing and people yelling on street all night.
Place was nice I didnt stay as a guest but instead just came for the bar and outside venue which was nice, kinda muggy inside but they served some of the best drinks around. The DJ that was playing sucked but I think maybe I just got it on a bad night.
Plaza stage is a great music venue.
As other reviewers have said the hotel is beautiful and the staff are lovely, however this is not a hotel for SLEEPING. Id recommend having a drink or staying if you dont plan on being well rested the next day. The music from the outdoor plaza is so loud it sounds like it is being played beside each bed.
- Address:311 E Congress St, Tucson, AZ 85701, United States
- Site:https://hotelcongress.com/
- Phone:+1 520-622-8848
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- Raiders Reef6475 E Golf Links Rd, Tucson, AZ 85730, United States
- TDs Showclubs749 W Miracle Mile, Tucson, AZ 85705, United States
- TDs Showclubs East5822 E Speedway Blvd, Tucson, AZ 85712, United States
- Christies Cabaret Tucson6608 S Tucson Blvd, Tucson, AZ 85756, United States
- EDEN NUDE CABARET3650 E Speedway Blvd, Tucson, AZ 85716, United States
- Hunk o Mania Male Strip Club Tucson1912 N Madelyn Ave, Tucson, AZ 85712, United States
- November Cabaret4001 N Romero Rd, Tucson, AZ 85705, United States
