Want to say that Kelly is amazing! Her skills are what I call the next level! She was able to attack those knots on my body. She cares about how you’re feeling before, during and after your session. She is very attentive to your needs and makes sure you are happy with the massage. I really cant wait for my next session with Kelly. I strongly recommend her, if you have the opportunity to give yourself a special treat. Schedule a massage at Massage Envy with Kelly you will not be disappointed. I have been to several Massage Envy location and have been a member for a couple of years and need to say that Kellys massage has been the best I have ever received.Update 7/5/2024I came back with Kelly and want to say she is amazing! She did an amazing job, she worked on the areas of my concerns. This massage really relaxed me and restored me to go back to work and life. I strongly recommend her.
Iliana came high recommended by a friend and she was amazing. I initially came in for a full body but once we reviewed the areas I was really tight from strength training she suggested we work on those instead which was the best decision. Can wait for the next session. Thank you!
I have been doing massage envy for years. I always have a good experience at the Tustin location. I don’t usually have a set Therapist because my schedule is so varied. I just try to get in when I can. Yesterday I have the pleasure of having a massage by Jazmine and came in feeling pretty rough and fatigued and a little sore. This morning I feel great. She did an excellent job. She was very fun to talk to and was very clear with her recommendations and directions to help optimize my experience. Thank you for the service!
I’ve been to a few Massage Envy’s, but this one has by far been the best. They had some special sign up bonus, which I decided to do, and the staff was very friendly. The front office, massage rooms, and bathrooms are kept clean. Elmer was my masseur and excellent at what he does. I will absolutely be seeing him again. My husband’s masseuse was Varrisa; he said she did an excellent job and focused on his trouble spots he had discussed with her. Sofia is who helped me at the front desk and was very knowledgeable, informative, and personable. The team here is great!
Just had my first massage with Lenni! My neck and shoulders were really tight to.say the least! She did a great job loosening things up! Really enjoyed the massage and will request her again! If you like deep tissue request her!
Iliana is the absolute best massage therapist I’ve ever had! She’s super professional and so kind every time I get a massage from her. I always request her because she listens to my requests/preferences and goes above and beyond. I always feel like a new person after getting a massage from her. Thank you Iliana! You’re the best!
Her skills and professionalism are next level. One of the best masseuses Ive ever experienced. Varissa is accommodating and listens carefully to my requests. She remembers my preferences from previous sessions. I have recommended her to my coworkers. I am so grateful that Ive found her!
Jessica was wonderful. She had a very unique massage style that got the knots out without beating me up. So lovely and relaxing.
I have had wonderful experiences with Jose. I got IT band syndrome while training for a marathon and spent months trying to recover. It wasn’t until I got a massage on the leg that I was able to run the very next day with only minimal pain. After 3 massages I was back to training and pain free. He cares a lot about his clients and is excellent. Highly recommend.
I booked a full body massage for 60min and Ana did half my body because she ran out of time. She told me I had a lot of tension so she wanted to work on that but it would have been good to know that upfront not at the end. I asked for firm pressure. She asked 5 min into the massage how the pressure was and I told her she can go deeper and apply more pressure. Instead she either went lighter or stayed the same.I was pretty disappointed in the massage but ended up getting a membership with the hopes of having a better experience in the future with a different masseuse.
I’m so sorry but I don’t remember the Asian woman that worked on me, but she was fantastic. I enhanced my massage with the theragun massager and that was a game changer. I am so glad I became a member back in 2018. (Apparently my masseuse is named Jennifer.) Thank you Jennifer for a fantastic massage!
Jenny, makes me feel very comfortable for my first time going to massage envy. I don’t usually go to get massages. If everyone is like Jenny , I might go more often.
Best massage from a massage envy I’ve ever had. Iliana could tell exactly where my body needed the most attention. She was very thorough, firm but thats exactly what I asked for. For the first time I left a massage actually feeling relieved and lighter instead of having all the tension brought to and then left at the surface. Her years of experience truly show. I will be back to see her again a lot! Good location easy access from main road, and a large parking lot.
I scheduled a 90 min massage with Candace and was very please with her service. She’s very thorough and accommodating to your problem areas and delivers a massage that provided pain relief. I already schedule my next appointment with her.
This was the first time that I had a stretch session. Elmer could not have been more attentive to my issues and I am really grateful I had him. I wrenched my left leg a few weeks ago and I already had the appointment so I went and he was kind enough to give me insight as to what may or may not work. Im writing this the following morning, after doing the exercises he suggested at home. My leg feels better, and I really appreciate what he did. Thank you massage envy!
Massage I had with Somara was absolutely amazing!!! She was extremely knowledgeable and was able to identify areas that were causing me pain just by looking at my back and hips! Recommend the CBd treatment and WOW… I feel amazing! She definitely gave me back the sparkle I was missing due to constant stress and work travel! Thank you again Somara!! Can’t wait to go back!
Tina was amazing! She was very in tune with my body addressing all my needs. I’ll definitely book her again.
If you wish to avoid ongoing charges after canceling your membership, I would advise against signing up at this location. The management teams performance has been disappointing. Despite my numerous notifications regarding unauthorized monthly charges on a closed account, they initially agreed to refund me for the two months following the cancellation of my membership and offered an apology. However, they ultimately failed to issue any refund and proceeded to charge me for the most recent month as well. Despite my attempts to address this issue by phone and email, they have chosen to ignore my inquiries. Additionally, I spoke to multiple associates in this store, two of whom assured me that the account had been taken care of and that my remaining credit had been transferred to my other account, but it has turned out to be untrue. Furthermore, even the manager called and left a voicemail assuring me that a refund would be processed, but it was not done, and instead, I was charged again. The mishandling of our two accounts from the beginning, including the confusion caused by the messed-up online account email, has consistently led to trouble in charging the correct account for massage sessions.
I asked to have my legs worked on (cyclist) and unfortunately the therapist spent a great deal of time on my ankles /heels and calves . I was prone the ENTIRE massage . She did not turn me supine to work on my quads. It was a very disappointing massage .
I have been getting massages for over a decade and Aja is by far the best. I hold all tension in neck and shoulders. I would get frequent massages, but the tension would come back quickly…with Aja I feel relief for much longer. She explains what is going on with my muscles and things I can do to improve. She is the perfect combo of strong and soft. Highly recommend!
Aja is great. friendly and mindful. The massage was relaxing and alleviated major pains I’ve been experiencing.
I can’t say enough about John. He has excellent technique and is very professional. He checks in during the massage to make sure his pressure is consistent with my expectations. I highly recommend him if you like deep tissue massage!
I liked the massage therapist a lot however I have some suggestions because I left the appointment kind of disappointed and entered it very confused. I dont want to name the therapist in order to protect her but think I should give some advice to people booking here:My boyfriend booked the session for me with an add-on, and I wasnt told explicitly what the options were for the add-on, even though it was customizable. The massage therapist didnt seem to know what they were either when I asked her to list them out. The massage therapist also talked the entire time during the session and I felt awkward to stop responding to her because there was really no opportunity to do so and I didnt want to be rude, but I would have preferred a silent session. Maybe the forms at the beginning can ask how strongly someone prefers a quiet session.Before the start of the session, I was given a tablet to input what areas Id like a focus on, which I filled out. When I got to the room the therapist essentially asked me which areas to avoid, which I had also answered on the tablet. I really recommend that the therapists just take the time to review what I already answered instead of having me answer it essentially twice. The other thing about this was, I specifically told the massage therapist I didnt want my chest and stomach touched- but she interpreted this as an indication to also avoid my back, which is actually an area I wanted more attention on. Very confusing and disappointing! As I said, my boyfriend paid for an add-on which I believed ended up being a head massage but I could not tell what the options were. She was extremely unclear about this. I hesitate to leave a bad review on Google but I decided to because it was such a weird experience and I left feeling the same and not relaxed or loosened up at all.The massage therapist also decided to make a “judgement call” about not doing deep tissue (even though I’m sure that is what my boyfriend paid for?) and I didn’t have much say in this, and it proceeded to be a very minimal massage in which she was essentially sitting down the entire time— again, avoiding my back completely! It was over SO fast and I was surprised when it was over.
I see Kelly regularly. Shes not only great at what she does, but super personable and I really enjoy all of my appointments. In terms of the outcomes, I typically ask for a semi-firm massage and shes been great at working on the knots; back feels great after the session.
Lenni is amazing! If you need more than fluffy relaxing time and need true therapy/pain relief, her firm/deep tissue skills are your answer and what keeps me coming back.
I confirmed my massage through text and phone call a day before and was cancelled on the day of my appointment. This is the second time I’ve been cancelled at this location due to them overbooking. It’s very unfortunate because I am a member of massage envy and have never had a problem with any other location.
Had a fantastic experience for my first facial. Janine shared so many knowledgeable tips. I will definitely be coming back to see her again.
Ive been going to Massage Envy for a couple months and was going to cancel my membership before going to Enzo at the Tustin location. He provided the deepest tissue massage I’ve had so far at Massage Envy. I’m praying he stays and my schedule allows me to see him once a month. Would recommend him individually any day of the week!!
I had an amazing experience. Kelly was absolutely amazing and very professional. Will ask for her always
I came for my first prenatal massage with tanya and i’m in love !! she did amazing, really catered to me and made me feel relaxed, i fell asleep which i never do during massages. i was so comfortable and i just had a really amazing experience with her. it was the best massage i have ever received. she ended a little early (8 mins early) i wish the massage went to the full 90 minutes, however that is the only minor complaint i have. i look forward to coming back and i recommended my boyfriend to come also because i loved it so much!!
Megan is caring, thorough and very detailed in her explanation of each treatment. Her bubbly personality makes trips to this ME very fun!
Yesenia is incredible for a firm massage! She is intuitive and gets all the tenseness out! And she’s just an amazing human in general
Lenni is awesome. She has an exceptional technic making my back feel so good. I feel great and will continue my sessions with her.
Eddy is the best! Hes so aware of areas that need attention and is able to address anything that comes up. I always feel really comfortable and fully relaxed at the end of every appointment!
Came out of the massage with so many bites on legs and arms. Either mosquitoes or bed bugs. Not sure. Which is unfortunate considering the massage therapist was highly skilled and did a great job.
John is always willing to go the extra mile and work out the muscles that are in pain to help me feel better. He is the best!!! It is hard to get an appointment with him because everyone wants him.
Great team and lovely environment! Shout out to Iliana for an amazing experience yesterday! Love my membership and will be returning to this location again very soon!
Kelly at the Tustin location is exceptional. She is very knowledgeable and experienced, does a great job finding and fixing trouble spots. Highly recommend.
Lenni is the best! She’s very experience in the human body and experience in what she does! Friendly, experience, professional. Very experienced finding hidden knots helps relieve a lot! Highly recommended.
I came in yesterday asking for work on my glutes, quads, lower back, and traps. I ran a marathon last Saturday. I was super sore and was hoping for the recovery. Jasmine did some good work on my feet, calves, and hamstrings. But I never even mentioned those areas? Jazmine was working on some trigger point work and I thought, maybe what she was doing will help the opposing muscles. However, she never touched the quads, glutes, lower back, or traps??? My feet feel good but that is not what I was asking for. My glutes and quads are still as bad as when I came in. Pretty disappointed.
Elmer was recommended to me by a friend and thank goodness! The massage was amazing. I carry a lot of tension and pain due to my physical activity levels and has been more than 6 months since my last massage yet somehow I left nearly feeling as if I have been having regular massages.
Jenny is my favorite masseuse at this location! She knows how to get my knots and tightness out. She gets booked up quickly so you should book a week or two in advance!
Megan was so sweet—it was my first facial at massage envy and she was clear to talk me through my options, the process, and aftercare. Thank you!
Had an incredibly relaxing hour and half massage with Jenny. She’s amazing! Can’t wait for my next massage.
This was my second prenatal massage with Tonya. She really sets up the table to make you comfortable, more so than I’ve experienced with other therapists. My hips have been really tight in this third trimester and she had me go into a child’s pose while she worked on them, it was so helpful. I left feeling so much better. Thank you!
Eduardo made me feel so relaxed and comfortable. He is truly gifted in his passion for helping others restore their tranquility and physical health. I plan to come back to massage envy continuous to receive treatment again from Eddie. I will never again have to experience multiple massage therapist because Eddie knows all the pressure points and gets the treatment done right. Thank you.
I have a demanding and stressful job. I haven’t slept well in a few nights. I went in for a massage yesterday with Eduardo, I must say after the massage I felt renewed and last night my sleep was interrupted. It was an impressive experience!
Jenny is amazing! I’m pretty picky and I personally don’t love a deep tissue type pressure but I know it needs it sometimes so Jenny is perfect at keeping me comfortable the whole massage!
Of all the years I’ve gotten a massage. I’ve never met anyone that cared so much the way Joh Did! Coming back for him!
I love massage envy for the membership but Christina was not great. She talked the entire time and I didn’t get to relax. Bummer!
Samara knows her profession! I appreciate her and will see her again and again... super strong for being tiny.*
Had a great experience with Iliana, would definitely recommend. She was very accommodating and easy to talk to about your preferences!
Juat had a massage with Lenni and it was one of the most ridiculous massage I have ever experienced. If you are looking for DEEP tissue this is the only person I would use. I came in with back pain, told her my issues, she said got it, and DESTROYED me!!!
Iliana is the best! I like her therapy sessions because I can still function the next day where with others I feel too sore to do anything.
Quality massage with Kelly. Super nice place. Very professional and customer service oriented. I would not hesitate to recommend
Had my first massage with Kelly yesterday. I have to say it was the best massage of my life! Kelly is a true professional and will get you feeling like new. Thank you Kelly for your amazing work. Looking forward to booking you again soon!
Janine did an amazing job. My skin has never looked so good! This is the third time I’ve gone to her and the reason I bought the subscription for the year. She definitely deserves any bonuses that are given out!
Very relaxing. Aja was great. It was my first professional massage. Aja explained everything and made sure I was comfortable.
Excellent service at ME Tustin. Kelly is the absolute best massage therapist I have ever had!
Jenny had the perfect pressure and flow. My massage was very relaxing. But they use WAY too much fabric softener in their laundry. I would love if they switched to a NON FRAGRANT, less toxic fabric cleaner.
I have had many massages over the years and I’ve been coming to massage envy for awhile now but this was by far my best experience. Kelly at the Tustin location is absolutely amazing I will definitely only be booking with her from now on. She listened to all my requests and gave me the perfect, most relaxing experience ever. 10/10 recommend Make sure you ask for Kelly!!
My first massage at ME Tustin location and loved my experience with Kelly. She was very good and I left rejuvenated! The staff and location are great too! I’m looking forward to using my yearly membership with them!
Jenny is terrific. I always feel so much better after a session with her.
The booking process was simple and expedient and Elmer was absolutely fantastic: attentive, knowledgeable, and good with managing the time and priorities of the session.
Eddy (Eduardo) was great giving advice and gave an excellent massage. The right amount of pressure and very friendly! Would definitely go back to him.
There isnt a better crew of therapists than at this location. Park Ave Massage Envy at The District in Tustin. My favorite is Varissa! I see her every three weeks and my body stays pain free.
Somara was great. Perfect pressure and addressed the specific areas of pain I was dealing with in my neck and upper back. 5 of 5
Don’t let Kelly (Lan) small statue fool you. She’s an amazing massage therapist and her pressure is firm and soothing. I always end up snoring during our session lol. I’m glad I found her!
Eddie is amazing! The staff is all super friendly.
Candace was so knocked and very responsive to my preferences regarding pressure etc. I felt considerably better after massage
Lennie worked on my neck/shoulders today. I’ve been getting treated for a nerve-related neck injury, after being in a car accident several months ago. Massages compliment the work from the injections I have received. Lennie knew all the right areas to stretch and the right points to reach. First morning in a couple of weeks that I haven’t had a headache!
Second time at this location and another great experience! I highly recommend Elmer, especially if you have neck and back tension.
My massage was amazing and so well needed. I felt so at home and relaxed.
Jessica is very professional and kind she make sure all the session I was conformable also worries about my pain or concern thank you so much you are awesome good job Jessica 👏
Being my first time getting a facial, Jenny really put me at ease and made the experience enjoyable. She is experienced and knowledgeable. Booked another appointment with her.
My experience with Zhana has been amazing, best facial ever!Kelly is an amazing! Best massage ever!
This is a great location. The front desk staff are pleasant and efficient. My go-to therapists are John for a deep tissue massage and Janine for my facial (although others I’ve tried are great too). Both John and Janine are prompt, listen to my concerns, and do a great job!
Excellent massage! I have already rebooked. Very well done technique and focus. Thank you!
Bonita has great skills. Id even call it experienced soft tissue manipulation. Very pleased with her technique and professionalism. Thank you!
I don’t usually go to this location, butthey got me in last minute, and I was so grateful. I had leg strain/pain and John was AMAZING!! He focused extra attention on each leg, did assisted stretching, and gave me tips for after care. I wish I was closer and could see him regularly. He’s very thoughtful & great at what he does!
Eddy is the best massage therapist I’ve ever worked with! His energy is grounded, he’s super intuitive and he works magic on my exhausted mama body every time I’m lucky enough to get an appointment with him! Highly recommended!! 🙏
This is a wonderful location with absolutely top notch massage therapists. Kelly especially goes above and beyond. I always leave feeling relaxed and rejuvenated.Booking is very straightforward and the front desk staff is always friendly and very helpful. The establishment itself is also very conveniently located.I’ve been a long time member with Massage Envy and this is absolutely the best location I’ve been to.
The staff here is great, super friendly and professional. Kelly gave me an amazing massage!!!
My massage with Maya was heavenly. Thoroughly enjoyed it.
In my opinion, Kelly is the best masseuse at this location. She is consistently good, very sweet and doesn’t talk during the massage - we are supposed to be coming in to relax, after all! Ask for Kelly next time you book.
Kelli was a great therapist! She was patient and attentive. She asked about my areas of concerns and suggested the best methods to relieve pain. Her pressure was just perfect. Highly recommend!
As a member of Massage Envy for over 10 years, I can say with confidence that Jenny is one of the best massage therapists! She is very professional, kind, listens to your needs, uses the most highly therapeutic techniques and works at the most relaxing pace.
Shout out to Summer for my amazing facial experience. I will definitely be returning!
Fantastic massage. Thank you John!!!! I have rebooked with you again...and again!! John is phenomenal. I shouldnt even share that as it is hard to book with him. He is that good!
Sheila is extremely knowledgeable and talented at her craft. You will walk out feeling 10 lbs lighter, mentally!!!
Elmer is a great therapist. Very considerate. He makes sure you are getting the massage level that you want and leave your appt happy!
Amazing cusromer service , staff and by far the best kovaruon i have been to. The facial i had was the best. Keep it up
Eddie is always professional, kind, and awesome. I absolutely recommend him and this locations
John is a professional in every sense, technically sound and empathetic. Highly recommend this shop in general.
My experience at Massage Envy was superb!! I received an excellent massage session from Tina, who I highly recommend, and have been with for 3-4 months. Also Linda at the front desk was exceptional for her attentive & caring service. Leaving the place, my mind body & soul was absolutely enhanced! Cheers, Joe 🤠
Janine did the teen facial for my son. They could not have picked a better person to work with him. She made him very comfortable as she explained what she was doing. She did a great job. I’m booking an appt with her for myself.
Megan was awesome she took care of me very well.
John is a fabulous therapist with magic handsFront desk women are very knowledgeable always friendly and polite
I had a fabulous massage with Yesinia! She is naturally talented and well educated in deep tissue and trigger point treatment. She hit all the right spots for the back issue I was having thereby releasing the pain. I would definitely schedule with her again! 😊
Kelly was fabulous! She listened (I should have capitalized “listened” to emphasize the fact that very few therapists listen to the client) and only worked on the areas that bothered me the most. The pressure was perfect and I’ve already scheduled my next two sessions. Thank you Kelly!
I absolutely love John’s massages! He does deep tissue and keeps checking in with me to make sure his pressure is appropriate for my needs. This makes me feel listened too and safe to ask for more or less. He is very respectful, professional, personable and makes sure I receive my allotted time each massage. The check in staff are friendly and efficient. My only observation that could be addressed was the the condition of the therapist stool in room 10 at least, needs to be recovered. Looking forward to my next appointment with John!
Saw Jamie for a facial who was so knowledgeable and helpful with my skin. I also saw Emily for a massage and it was the best massage I’ve ever had. I’ve never fallen asleep during a massage but I did this time.
Kelly was amazing!! That was one of the best massages Ive ever had. I felt so relaxed afterward, she did such a great job. This location in Tustin is my favorite as well. Super clean, staff is always friendly, and location is convenient.
Kelly is exceptionally skilled as a massage therapist. She is amazing in her ability to integrate detail in technique and the right amount of pressure. Love the integration of hot towels. She is my favorite therapist and I highly recommend her!
She is really good,.if you mention about the mention about pain, she will focus on pressure points and. Provide specialized massage.
Yesenia is excellent! She finds all the pressure points and knots.
Excellent experience as always! Elmer is absolutely the best. He’s very attentive and listens to my specific needs. I have a desk job, so I tend to be tight in my upper body. Sometimes I need a full body massage. Sometimes I need a focus area massage no matter the focus ares, Elmer always listens and adjust his technique to address my concerns at time of visit. It’s a pleasure having him as my masseuse/therapist.
Lots of great massage therapists at this location! Both Belen and Emily were very professional and are masters of their art. I would highly recommend either of them. The team members working the front counter are helpful and friendly. I will definitely be back
I always have an amazing experience at Massage Envy! The front desk staff are so helpful and friendly. Massage Therapist Vanessa is incredible!! Such an awesome time. I am so glad to have a Membership at Massage Envy- taking care of Me!
Iliana is very attentive, professional, listen to what you want, asks if the pressure applied is right. I am very happy with her service.Glad to have Iliana as my massage therapist, she is always good, always apply the right pressure, always attentive and professional, always feel good every time after her massage.😁. She is definitely my go to therapist!Linda in the front was very helpful too. She was very courteous and friendly, explained to me how I could earn the rewards. She even remember the regular clients name. I am very impressed with her.My experience with this Massage Envy location is always pleasant!
Aja was amazing. One of the best massages I’ve ever had.
I’ve been getting massages from Jenny for almost a year now and she’s been absolutely great. I always feel so relaxed afterwards. Highly recommend anyone to go see her.
Wow I feel worse today than I did going in yesterday. I understand that deep tissue massage is helpful but this was too much. I expressed on several occasions that it was too much and she never really adjusted her technique. I wish I would have just ended the massage and left. Bruising after a massage doesn’t seem right to me. Sorry Lennie maybe your technique is appealing to some but definitely not me.
Ive had a few therapists that have all been awesome, but one stands out for me and its Kelly. She is awesome and I feel incredibly amazing after my session. highly recommend!
Elmer was a great therapist. We started with a stretch session followed by a massage. He catered to my tight muscles during the stretch and really worked out the soreness in my neck and shoulders. He was friendly and also gave some good tips on stretches and other activities to do at home to keep the muscles lose. Would come back to see him again!
Kelly is amazing! Her massages are the best.
This was my first ever prenatal massage. Emily was amazing. She was professional, friendly and made the entire experience I was hoping it be. I felt brand new leaving my appointment.
Lenni is one of the best Massage Therapist I have been to at Massage Envy. She really understands my pain points and I always feel great relief after a session with her. I would highly recommend her to anyone looking for the best!Looking forward to the next session!
Great quality massage. Very knowledgable staff. High recommended.
Been going to see Lennie as Massage Envy for a few years. She is great at deep tissue massage. You have to book way ahead to get her since she’s in high demand but worth the wait.
The establishment is clean and relaxing. From the reception to the entire team the customer service is the ultimate experience of genuine kindness. Final thought, the entire staff is very knowledgeable about skin and body products /services. I became a member yesterday. I’m very excited. Thank you guys from the bottom of my heart 💜
Janine was amazing!!! She was professional and friendly! Will be back :-)
One of the best massages and I felt so renewed. It didnt hurt but pressure did the job to loosen tightened muscles and before I knew it I was relaxed! Rested. Kelly followed what o needed to a tee as per pressure.
Yesenia is wonderful and has such a sweet and endearing personality. She is extremely knowledgable, and offers suggestions to relieve tight muscles in between visits.
I would first like to preface with, I know a great massage! I know it’s hard to find a great masseuse . Well, I found one for you. His name is Elmer. He does exactly what you want because he listens to your concerns. Don’t miss out!!!!
Excellent massage! Professional, clean and comfortable. Would for sure recommend this location and the massage therapists here.
Emily was fantastic! She used the perfect amount of pressure during my massage! If you need a great massage, look no further!!
Vanessa is an excellent massage therapist and always finds the spots I need work on. She knows her stuff, that’s for sure!
Massage was good. I didn’t like it when she used sheets to wipe off lotion from my arms and legs. She used hot wet towel only once. I don’t think I will go back to her.
Jami was amazing, she always does an amazing job with my skin and always gives such helpful skincare advice for the next time I see her. 10/10 experience will definitely go again and definitely would recommend this massage envy location because of the great job Jami does.
Outstanding and very thorough, love the way Aja works. Lucky to have finally found her.
This massage envy location is clean, efficient, professional, and easy. I‘ve had Jacquelyn as a therapist for years and Emily as a backup when Jacquelyn is unavailable. Both are booked out for months at a time. The membership is worth every penny and when the two of them are available I feel like it’s a discount! Thanks Massage Envy Tustin, Jacquelyn, and Emily!
I’m 5 months postpartum and recently really starting to feel the effects of carrying/lifting/feeding an almost 18 lb little human. Elmer took the time to understand my aches and pains. Did you know there is a special prone breast pillow for lactating mothers? Best thing ever. Also appreciate a masseuse who does not talk too much so you can just relax and focus on your breaths. Make an appt with him if you prefer/can handle deep pressure massage. I definitely felt much better after just one 1hr session.
Aliana always gives the best experience!Always the perfect firm massage and always hits the right spots. I definitely recommend her!Amy
Tina in the Tustin location is amazing! One of the best massages I’ve ever had. I highly recommend her.
Tina B took great care of me during the 90 mins massage session. Her calming demeanor makes the massage even more relaxing. I don’t usually chat during the sessions, but Tina was very personable that she makes you feel like you’re having conversation with a close friend. :)
Kelly is fabulous. She works very hard to make sure I feel better. Love her techniques...I always feel so much better after seeing Kelly. Very caring!
If you are looking for a relaxing massage this is a good spot. I got my first session with Kelly, she was very kind and professional. I will be coming back!
My husband and I thoroughly enjoy the massages we receive from Kelly (Lan ngoc). She is very professional and her massages are better than any others Ive ever received. I leave ME feeling relaxed and rejuvenated!
OMG Tonya was amazing! Loved her her massage! Very relaxing, I felt she knew my body although it was my first time with her! Of course I love my other therapists too! I have been a member for 10 years! ❤️
The only reason I have a membership with massage envy is because of Lenni!I had tightness in my shoulder for two years and saw countless people before finding Lenni. I’ve sent all my friends and family to see her too.10/10 would recommend if you want to see results!
Eddy is amazing! I like a medium-firm massage, and he delivers. He truly has a gift. Even if I don’t tell him my sore muscle areas that day, somehow he can tell and presses down on them extra. Eddy is cheerful, polite and accommodating. When I feel like chatting, he is easy to talk with; when I don’t feel like talking, he understands and works quietly. I always feel better after a massage with Eddy.
Jenny is the one to go to for your facial needs. She’s very experienced and have lots of advice for youthful skin care.
Kelly is incredible! She is consistently just right with her pressure and consideration. Thank you!
I have been a long time member at Massage Envy, I made a mistake with booking an appointment so I decided to call and thankfully Linda, a manager at the Tustin location, picked up my phone call. Linda completely turned my mood around. From her calm/reassuring voice the moment she picked up the phone, great customer service, answered all of my questions, and helped me with my membership/credits. If you need anything, I would recommend asking for Linda!! I know next time I call, Linda is who I’m going to be asking for!
Great experience as always. Kelly is an amazing massage therapist. Perfect pressure, I always leave feeling completely relaxed and revitalized.
Yessenia was experienced and nailed that spot with great technique. Thank you!
Jaclyn is seriously the best. Works hard and puts in effort. Almost cancelled my membership as other massage therapists seemed lazy and were not that great changed my mind because if Jaclyn
Janine has been my favorite when it comes to getting microdermabrasions! Along with doing a good job she has an excellent personality. When there is a delay due to an administrative issue, she comes out to check on me and keeps me informed as well. This doesn’t happen often but when it does she is on top of it. I always feel like I am in great hands when it comes to Janine!
I went to ME the first time due to my back. I have since joined as a member to ensure I go more often. Elmer is amazing! He is sooo strong, I asked to lower the pressure and I am looking forward to going back.. TY
Jenny is amazing! So happy with my service.
Had Lenni today for an hour stretch session and she was amazing! Im going to be coming back weekly and I scheduled a 90 minute massage with her for the following day.
Emily does a great job - she has good pressure but also technique. I’d recommend here for anyone with neck or back muscular pain. She has been helping me with scalene and TMJ issues with positive results for six months now.
Eddy is by far the best, I am so happy I have met him and he has made each visit so great
Jami is awesome! She was so helpful during my facial. I set the intention I would be paired with an esthetician who was kind, loving a supportive and would really help my skin heal and tell me what to do to help my breakouts. That’s exactly what I got. Thank you Jami!!
Vanessa is a truly a healer , magic hands. I absolutely love her massage. Can’t wait to book again.
Jaclyn R is one of the best therapists. I am feeling my best after sessions with her, taking all my pain and stress away. Thank you, Jaclyn!
Excellent, professional, great staff and clean. Sheila is an amazing masseuse. Her stretching sessions with me. Have been top notch.
Jaclyn is my massage therapist and she is fantastic, she always makes me feel good after my massage. She listens to what my needs are and works on the areas needed. I highly recommend Jaclyn.
Iliana is wonderful! I saw her through my entire pregnancy for prenatal and post natal massages! She was attentive to my requests and worked with me to ensure that left feeling relaxed! My favorite masseuse at Tustin!
Emily is one of the best massage therapists I’ve ever worked with! I feel like a totally new person by the end of the session.
John is a great massage therapist. Always does a good job on my aches and pains.He’s very thorough and always checks to make sure the pressure is ok.
Massage Envy saved my Mother’s Day! And a huge shout out to Elmer who was EXACTLY what I needed.I had plans to go to another spa, didn’t work out. I was frantic trying to find a last minute opening on MOTHERS DAY MORNING. Didn’t think it was going to happen. Hubby found this appointment, I happened to be 3 minutes away 10 minutes before start time. Got there and as soon as he started the massage instant relaxation. This was my first Mother’s Day since my mom passed away, and he was very kind of my emotions during the session, and encouraged me to feel all the feelings I needed. I can’t wait to go back.
Received a deep tissue and stretch from Elmer and he was very communicative with what he was doing. Also made sure pressure was good. Felted like a new man afterwards.
This is the location where I signed up for my membership. Yesterday I went in and was very specific about how I wanted the massage and Eddie my therapist understood my needs. It was a great experience and he was very attentive and professional thank you!
Iliana was so so so good!! I was so defeated and was thinking about using the last of my services to just cancel my membership but i finally found a therapist i love! Thank you Iliana!
Jenny is always friendly, kind, and knowledgeable.
Eduardo was phenomenal. Always thoughtful and eager to individualize my session. Love his work!
We had the best experience with Jami! I took my mother for her very first facial. Jamie walked her through every step and she was so informative and helpful. We will be returning for facials with Jami!
Jaclyn was so attentive to my needs and helped me with aches I didn’t realize I had. She suggested stretches for me and helped me build a plan for next steps to help me feel better from my achy hips. I’ve already scheduled another appointment with her!
My first time with Jennifer for facial and massage. It was a great experience. She recommended the red light treatment and it was well worth it
The massage rep Jaclyn, was great!! She worked on all the knots in my muscles, even found some I was not aware of. I left feeling so much better.
Jackie is professional, polite and courteous every single time. She’s definitely one of my favorite massage therapists at this location!
Great massage from Kelly who knows the body and how to care for it. I highly recommend her.
I have long enjoyed my regular massages at Massage Envy Tustin and it is made even better now by Jenny’s ability to persuade my muscles to relax. I really appreciate it!
Great chemical peel! My skin already looks better! I always go to Janine and she does a fantastic job.
I booked an appointment online for a massage. I called a bit before my appointment to notify that I’m currently pregnant. This was not an option to indicate online, however, it was not listed as a contraindication when booking (unlike the total body stretch which lists pregnancy as a contraindication). After I let the woman know, she stated she made a note and all was well. Shortly after I received a phone call letting me know my therapist was unable to perform prenatal massage. She then told me I would have to cancel the appointment because I’m not eligible for the service. I completely understood, but the reason I’m upset is because she then notified me I would still be charged for the service because I canceled within 24 hours. I told her I’m not canceling, I’m just not eligible and you are canceling me. She said it’s the same thing and insisted I needed to be charged.I don’t believe this is right to charge someone because you’re unable to accommodate pregnancy. At the very least, it should be either an option online to indicate you’re pregnant OR listed that you need to call to make an appointment.
John J. (Massage) and Zanna (Facial) were both amazing and were the best birthday gifts to myself ever! Having coming from LA, Im looking forward to making any kind of excuse just to go to Tustin if only to get pampered by them again!
Shes great ..very knowledgeable!
John is an amazing therapist. He not only gives a stellar massage but hes professional, friendly and consistently making sure youre comfortable and that the pressure is OK.
All massage Envys are independently owned and operated. For the love of everything is holy, for your pocket book and you overall wellness, GO TO ANOTHER MASSAGE ENVY. I have been to 5 massage envys across the country. This is by far and away the worst location I have come across.Terrible customer service.Bad communicaion with the masseuse.The aromatherapy I request/booked wasnt available (but I did pay for it so there is some many i wont get back.)Check in was aweful. This place is a nightmare.
If you are in need of an excellent deep tissue massage, you must see Lenni at ME Tustin. She is phenomenal!! She really listens to all your needs and works out what needs to be done. I strongly recommend her for all deep tissue services. If you need lighter pressure, you should see someone else b/c Lenni’s pressure is firm and deep and she is strong. She does the job well and makes you feel like a million bucks after your massage. She is great at what she does and is amazing in ther technique. Lenni is my go to therapist and she is awesome!!
I got a 90 dollars gift and the facial was $75 for first time and last time lol not coming back. It supposed to be one hour and I got only 35 minutes my face was clean with a warm towel and then a Serum that was it. I asked the lady at the reception and they told me that is not one hour is 50 minutes.okay well then I ask what happens to my $15 cuz my gift was $90 they said we cant give it to you so my other option was to come again and pay the difference which I didnt like the way they do things here I wont come back so I asked if the person who did the facial kept the $15 as tips they say yes. Before that I supposed to have LED facial too which never happened and I ask if they cant do on that moment they say no cuz they were busy no wonder I did not receive my full 1 hour or not even the 50 minutes they say the facial is. Over the cellphone I got told it will be one hour but now I know they need organization with the appointment times, communication with their employees and honor what you pay for totally a nice way to steal money and time both at the same time. If you want to give to any of your dear ones a gift dont give this message or facial is not worthy.
Mike is the best for massages at ME!
Always wonderful. I know I am in great hands with Yesenia. She is a true professional!
(Kelly) Lan is strong & uses amazing techniques to work out all the deep muscle kinks. There are several Massage Envy locations more close by, but this one is worth the drive!!
I’ve tried so many massage therapists to help with chronic pain - John is thorough, intentional, and effective at bringing down my inflammation and working out pain. I have a better health week after seeing John!
Janine has been taking care of my facials for years. Always easy to hang with her, she listens to my needs, and my skin feels amazing.
Location was bigger than others I’ve been to but the rooms felt cramped and not aesthetically pleasing. The room was cold and uncomfortable and it didn’t feel like a typical Massage Envy location. The masseuse never asked me how the pressure was, when I winced in pain, she kept going, and told me to use a foam roller. It was the most unrelaxing massage I’ve ever had. I spent the entire hour tense and trying to avoid pain.
Kelly gave me one of the best massages ever. Great technique..super aware of my muscle tension and what it needed. 6 Star!
Janine is the best! So friendly and personable and always keeps my skin looking amazing with they myriad of facial services.
Elmer is an amazing therapist. His attention to detail and ability to listen to client requests is above and beyond.
Lenni finds all the points that need attention to keep me moving! And keep me coming back for more! Thank you Lenni!
Tina B always hits all the right spots when I get a massage from her. She is an excellent massage therapist. That’s why I see her time and time again!
Rumi is one of the best massage therapist I have experienced. Calming presence, remarkable knowledge of the body, muscles, movement and healing practices. She has the ability to combine multiple massage therapies depending on your needs.
Therapist was great. Unfortunately had a bad experience with booking appointment and had to reschedule. Been a member for 7 years and never missed an appointment. Was told I would be charged for full session after I explained it was booked incorrectly. I cancelled my membership.
So thankful for the time with Emily! It’s just what my sciatic pain needed. Thank you for helping me feel better at this time of year.
My masseuse, Kelly, was excellent as always.