Massage Envy

I have been having once a month wonderful facials with Christina. She is very professional and very knowledgeable about skin care and how to keep your skin looking youthful and healthy. She has great positive energy and when I leave after my facials I feel great. I would highly recommend Christina to my family and friends. Looking forward to my facial next month! Lisette Viola 👏👏

I had the pleasure of getting massaged by Linda. I am 5 weeks postpartum and as a new mom I have a lot of tightness in my neck / back. Linda was so sweet, super attentive and had magical hands. I felt great leaving and will def be booking my next massage soon!

If I could give 0 stars, I would. Firstly, the front desk staff members are completely unaccommodating and incompetent. There was no manager in sight for me to speak with after my awful experience, and they also tried to get me to purchase a package for almost $500, are they dumb? Next, I have never experienced a worse facial in all my years. Hazel literally wiped a bunch of crap (that burned) on my face & chest over and over again, and only extracted my nose, which was so painful that my eyes started watering. I asked her to ease up, to which she then responded my nose was oily...only for me to get home and see she left a ton of oil and dead skin on my nose. Disgusting. I am in so much pain after that, in addition to the massage that has left my back and knees in worse condition than before I entered. Not everyone wants a deep tissue massage, and I am left sore after getting just that, even after asking for light-medium pressure. Horrible. Lastly, they do NOT service you for the entirety of time that you pay for. I work too hard and ended up wasting over $200 for subpar services today. If you are looking to treat yourself to a good spa day, I beg you to skip right over this place. Its a waste of time and money.

Cristina has completely cleaned up my face over the last few years. At first I had bad acne. She recommended Jan Marini’s skin care line and regular facials at first. In just a few short months of following her routine care and guidance, my face became flawless and has stayed that way. I only see Cristina. We have developed a nice relationship throughout the years. She treats you like family. My face would not be the same without her and I’m forever grateful for her expertise. Thank you Cristina for sharing your talent with me.

I am so disappointed by my massage at Massage Envy Verona. First, the price when booking was advertised as significantly lower than the actual price when I paid, perhaps they scammed me by saying it was customized. Secondly, the masseuse reeked of cigarette smoke. I dont have anything against smoking, but for someone to be handling and massaging a customer and their hands reeking of cigarettes then the least they could do is wear gloves while massaging someones scalp, face, body, etc. Or better yet, not wear their work outfit while smoking and have a change of clothes at work. It made for a very unpleasant and uncomfortable experience and I raced out of there to wash my face in the bathroom. I will never be returning to this spot again. Yuck!!

Always a great experience have been coming there for years and have found a great massage therapist Always looks forward till my next visit . From Curtis

Message Envy is the best, Usually I book with Maria and she does great! Maria always relieves my pain or any muscle aches I have going on and sets me right for the days ahead! They quickly learn your body and find out what you got going on and what you need to feel refreshed! Love it here!

I had a great experience. But it was never explained to me that the price I booked online is not the price you pay. After I had an exceptional time with Ann Marie I was hit with an amount I didnt know about. It wasnt explain to me that there is a member price and non member price. I just think this is something that should be explained especially if your not a regular customer of Massage Envy.

Jasmine was excellent! She was attentive to making sure you were ok with the pressure being used for the massage and she is very kind! Definitely going back!

This place is a little bit of heaven! You leave here feeling so relaxed. Ive had the pleasure of trying a few massage therapists here and each one brings something different, theyre the absolute best!!! Ive also has a facial here...top notch professionalism!!! And the staff at the front are always so warm and welcoming, always there to answer all of my questions. This is one of my favorite places for self care, it should be everyones favorite place to go!!!

I cannot in good faith recommend it here. I went for a massage for the first time and was severely underwhelmed by the total experience. I didnt really feel any different following the massage. The masseuse didnt follow my requests of where I wanted her to focus on and instead went with what I would call a basic massage. To add to the overall subpar experience, the smoke detector must of had low batteries and was constantly chirping outside. Overall, I would advise against coming here and instead try somewhere else. It was so expensive for absolutely nothing. Totally disappointed

Its always a pleasure coming to Massage Envy where everyone is so friendly. And its a real treat getting my wonderful monthly massage with Vesula. Out of an abundance of caution, I gave away all my massages and canceled my membership at the onset of the pandemic. But when I was finally ready to come back home to Massage Envy, I was delighted to find that my massage therapist is still there. Its like being reunited with an old friend, plus this lovely woman just works miracles. Thanks to her, I have absolutely no tension anywhere in my body and I feel like Im walking on air!

Nancy is at the front desk. Always very welcoming and super helpful! Cristina is the best etsy at this location very knowledgeable and down to earth, easy to relate to and genuine heart person.

Best facial I ever had with Hazel at Massage Envy, Verona. She’s so kind and patient too! Definitely going back in 3-4 weeks!

I gave my aunt a GC for her birthday last year and she FINALLY used it..She said the therapist Yahondra was friendly, made her feel comfortable, she asked for a pressure that didnt make her feel sore but wanted to know she was getting massaged. She said it was the best shes had in a long time. (she thinks she fell asleep)She was so happy she bought a 5 pack .. She wasnt pressured into a membership which was even better

In Verona, NJ, Maria is an excellent therapist! Ive booked my next visit already.And Ill say it again, Maria is intuitive and adaptive, making her an excellent massage therapist.

I cancelled my membership at the Verona after nearly 2 years. I was charged a monthly fee after my cancellation. I called twice and went to the Verona location in person to get the issue resolved. I was told a manager would call me to reverse the charge and I still havent received a call back. Get it together and take care of your customers, Massage Envy Verona. Your customer service is terrible and I am no longer recommending Massage Envy to anyone I know nor will I ever use your services again.

The therapist stopped well short of our 90 minute session. My eyes were closed but after hearing her walk around doing nothing for at least 5 minutes I asked what was she doing. She claimed I was asleep. After I told her I was not asleep she said there was only 2 minutes left to my session and I could just relax. I was totally disappointed and said I may as well get dressed and leave. I noticed she also finished short on a prior session but gave her a pass since I knew she was new. This time I believe she was tired and just stopped. During the session I asked her to provide more pressure as I requested a firm massage, but there was no change to her pressure, it was very light. I chalked it up to her not being able and I would avoid her in the future.

I love this location! The front desk staff always have a calming presence. I started to go consistently aftering getting a prenatal massage from Eveliss. She just knows the perfect pressure to give. I recommend this location and masseuse! Also if you arrive early enough they have a tranquility room with assorted teas !

Ann Marie is so expert in her evaluation and treatment of the issue I presented. I immediately booked my next appointment with her and would highly recommend her for both RTR and massage!

***** for Somayeh. She was great but it’s ridiculous for Verona Massage Envy to suddenly add on for the slightest ‘enhancements’ A facial always includes a neck and chest - How can there be an added $15 for necks and additional $75 for services where sessions can no longer be used as payment. There are other Massage Envy facilities that don’t bundle their fees. I’ve been a continuous member at Verona for too many years to remember and quality and policy here is all about the fluctuating management. Sometimes good and sometimes not so good.No complaints about therapists, aestheticians or cleanliness.

I cant say enough about Massage Envy Verona! Skilled therapists Yhundra, Blanca and Ann Marie are some of my favorites! Frontdesk Nancy and Georgie are always helpful and friendly when you arrive!! Been coming here for more then 5 years now you cant go wrong with this place!!

Eric was excellent, applied the right amount of pressure, made feel very comfortable. The location was clean and the ladies at the front desk were very friendly and informative. I highly recommend this location.

Amanda did a consultation with me and showed me my skin under a machine . I did an oxygenating facial and light, my skin came out glowing and clean . She is super friendly and honestly what the service industry has been lacking as a whole for the last few years - i was very comfortable. she was knowledgeable and even helped me with a new routine to follow for after the facial to keep the results.

Eric was very nice and professional and I liked his technique. It’s the day after now and I don’t feel tight or tense anymore. Thank you!

Yhundra Massaged My Soul. Probably one of the best Massages I’ve received! I most definitely booked her again and I would high recommend her!

Lexi is amazing! She had my skin glowing. Highly recommended.

I requested a “deep” massage but there was very little pressure at all and didn’t really have any impact or make any significant difference :(

Jazmine was amazing! Very communicative and relaxing can’t wait to be back!

Amanda is awesome. Shes very thorough with facials and doesnt cause bruising/broken capillaries when extracting...i wont let anyone else touch my face...shes also a sweetheart!!!

Yhundra is a wonderful massage therapist! I have been going to her for over 2 years. Always a great experience!

I really enjoy coming to massage envy. Linda is my favorite provider. She is friendly and attentive. Thank you!

Danielle was great so gentle . I feel like a new person . Thank you 😊

Cristina is awesome ,she provides facials that are so meticulous and Therapeutic and relaxingMy face is now. Firm and glowingI was so impressed I gifted my son and sister an appointment with her so they could experience this treat

I receive regular massages and this by far the best deep tissue massage I have had in a very long time. Linda is the best!

Tarik provides an excellent massage and makes sure the pressure is just right. I would rate him a 10 out of 10!

Cristina is the best! She gives an amazing facial! My skin looks and feels wonderful when she’s done. Her facial massage is relaxing too! She is a sweetheart of a human and I enjoy each visit with her. Thank you!

I was visiting from out of town and received a facial for my birthday . I saw Amanda and she was great! Exactly what I needed. When I come back I will be using her again!! Great experience.

Amanda was great! She is professional and cares for her customers. After a facial with Amanda your face will feel fresh, smooth and beautiful.

Danielle was great! Listened to my concerns and made me feel very comfortable!

Waiting area is very small- uncomfortable- after my massage which was good, more waiting to leave.Then the parking lot!!! Crowded!! All the stress came back in a few minutes. Poor location for a massage/ I’ll be using other locations not on the highway with so many busy stores next door

This was the worst massage I’ve ever had. The therapist’s hands were so rough that it was scratching my skin throughout the entire massage. It also felt like she just started doing massages. It did not feel like a professional massage at all.I should have just stopped her and asked not to pay but I guess I’m too nice and felt like that would have been rude. It is a very expensive luxury to get a massage and I was so looking forward to it so obviously very disappointing to say the least.Nancy G

Linette was very good and I felt relaxed. She made sure I was comfortable.

I believe that it is time for all massage envy franchises to consider closing down. These establishments have become outdated and fail to provide the true spa experience that customers seek. In comparison to lesser known locations, the massages offered at massage envy are subpar and overpriced.Recently, i went to the Verona location, which lacks the comfort, warmth, and ambiance that one would expect from a spa. The facilities appear worn out and uninviting, which left me feeling somewhat disgusted. While my masseuse was pleasant, the actual massage itself was underwhelming. I found myself waiting for it to begin, only to have it end abruptly. The masseuse seemed to confuse not deep tissue with mere gentle caresses on my back.Everything that you would expect to be included in a massage at a reputable establishment is considered an additional charge at massage envy. If you desire a luxurious oil, expect to pay extra. Even a slightly firmer pressure during the massage requires an additional fee. Frankly, it is not worth wasting your hard-earned money at massage envy if you are seeking a truly relaxing massage and a fulfilling spa experience.

Changing my Review: Since Last year this has not been a great experience. I booked an appointment for my husband and I. A 1-hour appointment for a facial and 1 hour for a massage . This was supposed to be part of our anniversary day. But thanks to Message Envy, that was screwed up. They cancel our massage. Okay, but when I initially booked, we were getting the same services at the same time, but when they canceled our massage somehow we were scheduled back to back. Now we had to wait for each other for an hour. The only reason why I come back is because Christina, she is the best.

Vesela is very good at her job. Very professional and pleasant and gives a great massage.

Unfortunately last Monday was my last session but having Cristina do my facial is a very satisfying experience. I’m thinking of coming back next year. She really cares and have so much passion of her job. Thank you.

I would be envious if I could not go to Massage Envy. Its always a great environment relax and unwind. From entry to departure, the staff was inviting, professional and very friendly. Enjoy 😉!! Check for the Verona location!

Tarik was great!!!!!!! Suggestions, Add a towel or robe in the room. Provide hot towel at the end of session.

Linda is one of the best massage therapists I ever encountered.She is a master at her craft and I always leave feeling 1000% better than when I arrived!I already have my next massage with her scheduled!Linda

Anne Marie was very good as usual. Deep tissue massage helps my back tension. She really helps with my gluts and IT band too. Excellent therapist!

I was able to snag a last minute 90 minute appointment with Monika and she was so great! I wish I was always in this area so that I could visit her often. I’ve had bad experiences recently with Massage Envy but Monika made all of the difference in a positive way! Great massage and vibes!

Everyone there is welcoming and pleasant. Danielle was amazing and great.

Tarik at Massage Envy in Verona was fantastic! My muscles are so relaxed after taking a very long flight and was appreciative of his ability to use firm pressure as well as stretching techniques to get me loose again. Thank you!

Had a great experience. Customer Service at the front deak was great and the therapist Blanca is always amazing! This visit is definitely a 10. Ive been a member over 12+ years! Would definitely recommend!

Maria was amazing! I highly recommend her and I’ll be back.

Vesela is the best. Pays attention to your body and spends time where you need it most.

This massage envy is the worst. They apparently run with no management available to resolve any issues for weeks and try to scam you. Do not do business with them!

Linda is great! She always listens to my requests and has helped my lower back and shoulder pain enormously. She also adapts to my needs, is courteous and friendly. A+++ 😃

My massage today was fabulous, he really focused on working out all my body party that needed work. I felt so stretched out afterwards that I wanted to take a yoga class! I’ll be back again soon!

Ann Marrie was the best massage I’ve had. Shes very nice, and communicated well throughout my session. Has strong hands and gave an excellent sports massage. I’m a competitive triathlete and if you’re an athlete you should ask for her.

I’ve never gotten a massage before and it was amazing just what I needed to relax me.Tarik was really good he got to know me and asked questions like what I do for a living which made him know where to target the part of my body that needed the most relief. It was very clean and sanitary also very relaxing. As soon as I was done I signed up for the membership. Great place and amazing experience beings it was my first time.

This experience was one of the worst. I had a massage scheduled for 12:30. The massage therapist arrived to work late, causally walking in at 12:33. She called me in the room at 12:40. The massage ended at 1:30. I paid for a 60 minute massage and only received a 50 minute massage. Oh and it was more of a body rub than a massage! I left still feeling tense. I don’t recommend this location.

Have been coming to this ME for years. Always have had a great experience, from staff to therapist or aesthetician. I received a facial from Christina and it was amazing! She is very kind, very knowledgeable, and gave me one of the best facials I’ve ever had. I felt like she took her time and addressed all of my queries, from dry skin to learning how to use hyaluronic acid. Thank you Christina for your expertise, and I look forward to working with you again!

Vesla is superb at her craft! The pressure is somehow perfect…deep enough to get to the tension, but not painful. She is always so pleasant and kind. Unfortunately, I had to cancel my membership. Thank you, Vesla! Be sure to ask for Vesla when you go to Massage Envy in Verona 😊.

Always a pleasant experience. Christina is a lovely woman and I love going to her for my facials.

Tara is my favorite massage therapist! She is so welcoming and kind! She listens to clients needs and ensures you leave this place totally relaxed! I recommend her 100%

The massage was good. The facility wait room and restroom isfilthy … stained furniture, tacky waterlogged signage on cooler, the paper towel holder is off the bathroom wall leaving exposed holes, the restroom floor is dirty. The restroom and massage room has a terrible mildew sour odor.

I had my first session with Vesela and this magnificent woman made feel at ease right from the start. She was very kind and supremely professional. I will definitely be booking with her again.

This may be my 2nd review in a week, Im not sure, but thats okay! Svetlana has been my massage therapist for over a year, and she is wonderful. I never leave disappointed. Ive had other therapists; theyre all good, but when it comes to massages, I prefer to have a go-to. Also, the reps at Massage Envy are friendly and accommodating. Worth the membership!

Jasmine was amazing. A truly gifted massage therapist!!

I have been to a few massage envy’s and have been getting massages for years. This place frequently hires students just out of school and I usually have to go 5 or 6 times to find a therapist who actually knows what they are doing.and even then, their work is not consistent. Perhaps this is because these poor therapists usually make less than $20 an hour. The front desk folks are minimum wage employees who follow protocol but frequently are not professional enough or friendly enough. My suggestion to customers who need real work done with deep tissue massage: read reviews of actual therapists and go there instead. You will pay more but you wont end up lying on the table feeling like you have been duped. If you do not need deep tissue and really want a cheap massage just ask for the lead therapist. This is the therapist who is most requested at any given location. But don’t assume he or she will be available all the time or forever. Massage Envy does not treat their therapists with a lot of respect .They expect them to work like dogs and barely pay them anything so anyone with real skills who want to make this their life’s work won’t be there long.

Ive been a client at the Verona, NJ Massage Envy for 8 years. Great service and everyone there is extremely friendly and helpful. I recommend Monica for an awesome massage.

Excellent massage with Blanca!My neck, back & shoulders were bound up fromPacking/moving & a 90 min session made me feelSo much better! She is skilled & knows how to release tension in the muscles via massage & stretching. The aromatherapy made the experience even more enjoyable! I would highly recommend Blanca & massage envy.

Monika was great! She’s so sweet and knows how to target areas that need deep massage. I have RA and am usually afraid to go deep, but she was awesome! Thank you Monika ❤️☮️☘️

The overall massage was good however the rest of the experience was lacking. I originally scheduled a 90 minute hot stone massage online, but received a call the night before that it couldn’t be accommodated during my scheduled time. I couldn’t move my appointment so I told them I’ll do a regular massage instead for 90 minutes. I was told to arrive 10 minutes before my time at 1:30, which I did. I was taken back to the massage room after 1:35 and chatted with my therapist who then left for a bit to allow me to change. Once my massage was over I looked at the clock in the room that said it was 2:47. I had booked a 90 minute massage, maybe I had, at most, 70 minutes on the table but I think it was closer to 60-65. When I mentioned this to the front desk they seemed surprised and said they’d ‘check the video’ but noting it was before 3pm it was very obvious I didn’t get close to a 90 minute massage. The good news is they didn’t put a full court press on sales noting the bad experience I had. However no one tried to ‘fix’ the issue and they had no trouble charging me for the full 90 minutes. As I was paying with gift cards I didn’t push much but I don’t plan on returning in the future.

The facility is standard for massage envy. Giving 3 stars because my massage therapists so far have been talkers. I understand I should speak up and advise I don’t want to talk but I feel rude doing so. They were lovely people and gave a good massage. When you book maybe note in advance you want a quiet experience. My facials here have been great!!

Everything about the experiencevwas lovely. The receptionist were lovely, other customers respectful. I felt safe, the room was cleaned and sterilized. The massage was lovely, calm and relaxing, tech was knowledgeable and listen to my history. I am considering getting a membership. Really they were wonderful, 100% go for it

This ME operation is extremely well organized and well managed. From the cheerful & attentive staff at the front desk, to the overall cleanliness and oh so peaceful massage music, I have yet to experience a less than therapeutic massage appointment. Kudos to Massage Envy in Verona, NJ.

I had a very nice relaxing massage from Maria. She has a great technique for the neck and shoulders that addressed all my tension issues.

Felisa is so very knowledgeable in many massage techniques. Her vast training is appreciated. Thank you, as always, for relieving my issues!

I was at massage envy 2 times in a row. Once for an amazing facial and once for an awesome massage. KAT DID AN AMAZING JOB! ALWAYS EXCITED TO TAKE CARE OF ME and filled with great information on taking care of my skin! TERRAK is always an awesome massage therapist! I was so relaxed and feel like a million dollars after my massage! Thank you to both of you. CANT WAIT FOR MY NEXT SESSIONS!

My first time with Danys and he was great. He took instruction well. I will definitely book him again.

The staff us professional and polite. My massage therapist Richard was the best I have had! He is professional, exceptionally trained and polite. I would recommend making an appointment and asking for Richard.

Danielle is great, book an appointment with her!

I booked this appointment for my mom as a birthday gift. She really enjoyed the experience. She explained to me that Ally who was her masseuse did well on her back since that is her trouble spot. She definitely wants to go back another time. Totally recommend.

I like the convenience of scheduling an appointment online, but thats where my positive feelings end. This location is not as clean as it should be. Regardless of how dim the lights are, greasy hand prints are visible on all of the doors.Im not too keen on their male therapists either.During a recent visit, my masseuse was a mouth-breather who didnt wear a mask, which not only made me uncomfortable, it creeped me out. Will not return.

I am a member of another location. Originally joined this location prior to it opening, found the front staff rude. Was never told I would have to pay the “difference” nor was I told I could only transfer one prepaid every 6 months to an individual. When I booked the appointment, I stated the 90 session was for a guest and I was using prepaid sessions. The woman who checked me out also happened to be the individual who booked my appointments. She stated I told you this information and I know she didn’t because I was caught off guard by having to owe money. The woman who I believe was the manager, Jessica, stated it is in the contract. It is also in the text message. Not customer focused at all. In the end, I am happy I left this location many years ago and will not ever go back and will not recommend this location to others. There are many other locations with much better customer service.

My massage today with Nancy could not have been worse. I never felt relaxed or relief. All I was thinking about was “when will this be over.” I asked a couple times if she could use more pressure. She never listened and instead explained that she likes to conduct an “effective” massage, which doesn’t necessarily mean more pressure. At points it felt like she wasn’t even touching me, that’s how light her “pressure” was. She also admitted that people ask her all the time to use more pressure. Well, there’s a reason for that. I kept waiting for it to get better and it never did. Also, she barely used any oil so most of the time I just felt her dry skin against mine. I took a day off from work and was so looking forward to this massage. I left feeling frustrated, annoyed, tense and extremely dissatisfied. I’ve been a member for three years and have never left a massage at any location feeling bad. At the end she asked me if I felt relief and I said no, not really. She replied by saying “well at least you got a massage!” No… I really didn’t. I’m now going home to do yoga and use my massage pillow, which will surely do a better job than this supposedly trained therapist.

I met with Lexi for a facial last Thursday. Very clean and friendly environment. She provided me with products that were a perfect fit for my skin and made me experience overall extremely pleasant. Thank you Lexi and the rest of the massage envy staff for a great first experience!

I have visit this location for a few years now.. I have a few things to say about it: I pay for an hour massage and I get 45 only.. to be honest 35. They talk to you for a few minutes before starting. You get ready, it takes the person to come back at least 5 minutes.. you get your massage and after they are done I always see the time and I still have 10 or 15 left and they have finished.. I get disappointed every time!!!I feel cheated!!Now I also get facials and the same thing happens… I honestly feel I cannot recommend this location for that reason…How can I Recomended when I would feel cheated!!

I think her name was Vahondra. She was my massage therapist. She really knew her stuff. She was pleasant and had a sense of humour too. Acted as though she truly enjoyed her job and working to honestly help her patients. She didn’t talk unless l talked and then became immediately quiet once l stopped talking. She was in tune with me and her massage one of the best I’ve had in years.

The massage I received from Alexandra at Massage Envy in Verona was second to none. She was very professional and was always attentive to my concerns I had before the session and the amount of pressure used during the session. This is the 3rd session I have had at this location with Alexandra and I don’t think I will be changing as long as Alexandra works there. Thank you for a relaxing and thorough massage.

I thoroughly enjoyed my massage by Monika. She is a healer, a phenomenal masseuse. My massage was relaxing, insightful and handled with care. Monika again thank you for seeing me and being at the right place at the right time♥️thank you.

Amanda was amazing!! Very friendly, explained everything in detail, extremely knowledgeable, definitely a seasoned vet in that field. I will definitely be seeing her again! Thank you again Amanda and massage envy

OMG...I am so happy I bought into the monthly package with Massage Envy. My masseuse,Veselas , has the most gifted hands ❤️. I practically fall asleep on the bed and have a tear in my eye when the time is up 😀.

Big shout out to Patti. Each time ive gone to her, I left the table and I swear my back and shoulders felt brand new. Like most humans, I hold all of my stress and tension in my shoulders but Patti helped me get rid of my knots, aches, and pains. Almost forgot about all my life problems haha. Ive gone to her for the past three months and got a hot stone 90 minute massage and two 60 minutes. Shes consistent and attentive. She asked how the pressure was throughout the massage and adjust accordingly. Cant wait to go back!

Cristina is phenomenal at her job but also is a phenomenal person. She’s caring, sweet, and very nurturing. I’m so relaxed in her presence and she gives AMAZING facials. Highly recommend her!!!

Felisa give a great massage. I was so happy when my daughter took me there. I have had problems with my left arm where I must have strained it and after the massage it felt so much better n I can move it without any pain. Thank you Felisa.

Hi, I am not a member. When I made my appointment for both a massage and facial, I was told i will get a birthday upgrade (as I have in the past). When I was finished, I was charged extra. I was told thats because Im not a member. I informed her that I was told the upgrade was free as they know Im not a member. She did not care. I was not going to start a fight over $25 however its just the pointThe therapist however was amazing

I go to Massage envy in Verona frequently. I always try to schedule a 60 or 90 minute massage with Noel. This month my shoulder and back was really bothering me and Noel was able to tailor my massage to resolve my muscle aches. I left feeling rejuvenated and ready to meet the week without pain. Thank you.

Theresa was nothing short of AMAZING 🤩. She has such a welcoming aura about her which made me feel comfortable and able to digress. It was by far the best experience I had. It was truly therapeutic and refreshing to connect with a stranger who was also very informative about what I needed. Cant wait to see her soon.

Excellent therapists and the receptionists make it an easy and welcoming experience.

I had a two-year accumulation of massages, so I’ve practically lived here for the last 1.5 months. The manager is spectacular—she’s lovely and very helpful. I’ve had almost all of the massage therapists at this point, and there isn’t a single dud in the group. The front desk staff are helpful and very pleasant. They do everything right!

Lexi provided my facial service yesterday. I had the best experience with her, she is very knowledgeable and made me feel comfortable that she would be able to help me take care of my “seasoning” skin. I left there feeling beautiful and went home to dress for an afternoon on the town and this is the result🌹

Love Massage Envy! Massage is an importantpart of my self care routine and having a set appointment at least monthly helps keep me on track. Try a few if you’re new and find thetherapist (s) that work best for you & your needs.Highly recommend. 😊

Danielle did a great job!

Excellent work,my wife super happy with the service

One of the best facial treatments I have had in a while. Always so thorough and meticulous. Thank you Christina!

The best personalized care! I have been with my massage therapist for years now. After seeing her I leave feeling like a new person. She is gifted and knows exactly how to treat the issues I bring to her.

Cristina is the best esthetician I have been to and I wont let anyone else touch my face. I won’t miss my monthly facial and treatments with her. She keeps me looking and feeling younger.

Derek is amazing! I like deep pressure which not everyone can do & Derek always consistently delivers a great experience. He is an amazing massage therapist & is also very kind & respectful. My experience is always relaxing and my back feels a million times better after I leave.Went back to Massage Envy yesterday and I had Tarik who did an amazing job getting rid of all the tension and knots in my back. I felt very comfortable with Tarik and my back feels a million times better after seeing him. Definitely recommend!!

I posted a 5 not a 4.5! This has happened in the past!Who is changing my rating??Pls contact me. Thank youI rated Blanca a 5 - she helps the areas that are in need of massage - and I feel great afterwards

For whatever reason, Verona seems to have the best Massage Envy therapists Ive come across and Ive gone to locations in Connecticut, Georgia, Pennsylvania, and New Jersey to come to this opinion. The therapists have the greatest breadth of skills and can provide a variety of pressures based on your needs. Felisa is one of the best therapists Ive come across. Shes also very funny which helps me relieve some stress.

My experience with Svetlana was amazing. I am recovering from a shoulder injury and she was absolutely gentle, yet firm in places that needed deep tissue. Her hands were very very healing and I would give her 10 stars if I could.Highly recommend her healing hands ✨✨✨✨

Awful. Booked online 1 day before at the rate of $125. Received a sub par massage experience.. at check out i was told it’s now $154 as prices went up today. I was not told this prior to my massage. A good company would honor the price in which the customer booked and i got a nasty attitude from the “assistant manager” never again coming to this awful place and business.

Ok, so I’m going to give a 💯 honest review. I went to get a massage set on cancelling my membership because of something that happened that I didn’t like. The day after Hurricane Ida I had an appointment. Well, I also had water damage in my home and was flooded into my area, hence I forgot about the appointment. I was told that it didn’t matter and I was loosing an hour of credit (I pay $75 a month for these credits). Well, I felt like the lack of empathy towards a client was not ok.With that said, I went to this appointment deciding to cancel my membership after my massage (just didn’t feel like it was worth it after what I’d gone through) and I figured there are plenty other massage places that will be more considerate towards their clients. Well, I had Danielle as my massage therapists and she was AMAZING!! I literally fell asleep several times. After that, I decided to reschedule another session with her and completely forgot about wanting to cancel 😂.Overall, I’m happy with my experience in Massage Envy. But I do feel that they should alter their policy for things such as natural disasters ect. Im still undecided if I should keep my membership because, again, I was going through a difficult time and they literally didn’t care, they just cared that I didn’t show up to the appointment. But as of right now, I’ll be going back to see Danielle and decide later.Update: I’ve cancelled my membership and lost 6 sessions because if you work and have kids you can’t possibly fulfill all your sessions in the allotted time they give you. With that said, I keep my review with 5 stars because I like the massage therapists but I recommend skipping the subscription and just paying for your session.

5 +++ I have never had anyone who could fix my back problems untill I met DARIUSZ. I stopped going to my physical therapist (3× a week),after my initial session with him. He tailored my session to my needs and fixed me. He is an amazing, clean, and professional certified physical therapist and massage therapist. Client for life!!

I received the new Light Stin Facial. I must admit my skin is glowing and feels so smooth. I really enjoyed my experience with Christina who advised me on what I should do to keep my skin hydrated. Great service.

Today was the breaking point. I had scheduled an appointment during my last visit, received a confirmation email, a few nights ago was emailed appointment cancellation email, called back to reschedule, received a confirmation email for new appointment, got no call or voicemail to confirm (per usual), arrived at the Verona location, was told appointment was cancelled. This doesn’t work. Not sure if this was a breakdown in training. Dipali Patel, I encourage you to train new hires/transfers in such a way that they understand the commitment/availability customers create in their schedules. This experience was disappointing, especially for my being almost a year long customer of Massage Envy - Verona.For prospective customers looking to join and sign a contract with Massage Envy, I do NOT recommend this location at this time. I am hopeful that the franchisee will rectify this situation in the oncoming months to better serve our hardworking clientele that seek personal care and well-being.I chose this location, my fault. And now I have chosen complete cancellation and no longer to give my business, time, availability, trust, and health to the team at this location. When one fails, all fail. To my therapist, Ariel, I hope that you are doing better in face of your family breakdown. I just found out my father back at home in Hawaii passed a few hours ago. Thank you Sharon, Richard, and Blanca for all of the great sessions. Best of success to you three!

I’ve been a Massage Envy member for the past 10+ years and have enjoyed the services offered. My facials with Lexi are so enjoyable and she is tremendously knowledgeable about skincare. I trust all her advice.

This place is good enough but leaves a little to be desired.The Good: The staff was friendly, punctual, and professional and environment was clean, soothing, and relaxing. The massage itself was good, basic. Its worth the introductory price but not much more.The Bad: The massage was very basic. Also, the staff (albeit friendly) was very salesy. They pushed the membership that I had no interest in buying. After my massage the sales clerk (?) asked if I was familiar about the membership program. I said yes to avoid her spiel. She said Okay, Im going to tell you about it anyways.If your looking for a run-of-the-mill massage for a fair price this is the place for you. But keep you expectations somewhat low.

The most horrible customer service Ive ever experienced from the Manager. I cancelled my membership at the end of April and had a small issue at my final appointment which I was told the Manager would be in touch the next day, no one ever called me, this was 3 weeks ago. Then whoever checked me out of this last appt must have made an appt for me on accident with a therapist I have never seen before with no membership or sessions left. I got the text message to confirm the appointment which I never did. I received a call an hour before asking if I was coming which I said no I never made this appointment I cancelled my membership, I have never seen this therapist, had this service and never confirmed this appt. I asked for the Manager to call me as I still never received my first call back. I then reached out AGAIN and got the Manager on the phone who basically told me I was lying, I had to have made this appointment because it was in the system. After letting her know this did not add up someone made a mistake, I have been a member at Massage Envy for over 10 years, she couldnt admit they were in the wrong and refund me the $66. I told her I would have to dispute it on my credit card and she told me she would fight it. Absolutely insane the length she is going to provide such bad customer service.

Great service, and a great massage! Folks at the front desk were friendly and helpful. Very chill vibes here, I’ll definitely be back.Location is clean and there is plenty of waiting space in both the front desk area and the “tranquility room” where it is dim and quiet. There’s plenty of parking too!

Shout out to Tarik for the awesome massage! I dont get massages often and when I do go on the rare occasion, my back is usually full of knots. I was so relaxed and happy I went for the 90 minute session. From previous experiences at different places, I was worried that working on my back would be very painful but this was not the case at all this time around.

Richard is hands down THE most intuitive , thoughtful, and dynamic massage therapist . He is a healer if the highest degree and i am just thankful that he is sharing his gift with those who receive it. Do what ever you can to make sure he is taken care off.big bright future he has

It was my first time getting a massage and I did not have the experience I thought I would have coming out. I usually go to spas but lately I had to work long hours everyday so I decided to try something new. First the person who assisted me was nice at first and I did a survey and indicated where I wanted to be worked on which EXCLUDED massaging my butt and feet. So I stated I was uncomfortable there but the lady who massaged me still touched me there even though it showed on her iPad I didn’t wanted to be touch in those places. She also sounded annoyed instead of comforting since I was very ticklish. It didn’t felt like a massage it just felt like she was just rubbing oil on me. She also had nails which I felt in certain parts of my body which felt uncomfortable. I came out and the guy at the front desk tried to make me believe it was an amazing experience when I told him “to be honest no but I’ll try someone else next time”. I told him my experience with her and he stood there quiet for a moment and looked around then again tried to make me think it was amazing she’s good and nice. When in reality in my experience no. Then he began to pressure me to sign up for the program when I already told him I’ll try another person and think about it then he kept talking about he’s in the process of learning how to massage so I should schedule with him. When I clearly told him “I am not okay scheduling with a male”. He then got annoyed and gave me a discount card with his name on it then.... out of nowhere another employee started shouting and getting upset talking about “it’s his fault I don’t know why I’m getting charged if he hit my car!” She literally didn’t realized till the other employees coughed to give her a sign. I was standing there but still you’re in a massage business it was very unprofessional and uncomfortable I am never going back there again location at Verona.

Do not ever sign a membership with Massage Envy. They are very very difficult to get out of. You will find your self with a build up of sessions because booking appointments is very hard as they have vey limited time slots available. Suspending the member ship cost $10 a month for getting no services. Once you finally cancel the membership you only have 60 days to use all the non used session. So I have 60 days to get in 5 sessions. Watch what you sign they are really difficult !

I went to massage envy in Verona in April and the massage was so good I decided to get a membership. When I made the next appointment they called me the day of and told me that my appointment had to be rescheduled. I’m a hairstylist and I had to block off 3 hours of my day for traveling and massage time and then was told less than an hour that my appointment had to be rescheduled . I lost money at work and didn’t even get my massage. The next appointment was on Memorial Day and I got a confirmation call the day before and when I did I said “are you guys open on Memorial Day ?” They said yes. Next day I booked early because I had holiday plans with my family and guess what???? They call me again to cancel my appointment. I told them I wanted to cancel my membership and they then told me I have to fill out a form if I want to cancel. Also if I had called an hour or less to reschedule my own appointment I would’ve been penalized but not compensated when they cancelled on me. Everyone I’ve spoken to here acts as if they don’t know or don’t understand anything and I hope my experience at short hills or Clifton is better or I don’t want to use this chain at all. It’s unfair to charge me faithfully every month but I can’t get my services.

Cristina is the best esthetician ever. She is professional and cares for her customers. After a facial with Cristina your face will feel fresh, smooth and beautiful. I just love her!

The massage with Danielle was perfect! However, the young woman attending the front desk is awful.I was gifted a pre-paid massage. When I was leaving the building, the young woman said “ you owe $79.” I replied that it was a gift. She said it was not paid for. I was very embarrassed and began to give my credit card but I decided contacted the person who made the appointment for me and asked if it had been paid for including gratuity, she responded yes. I relayed this to the young woman who said no it wasn’t. I asked her how she knew I was coming in and she replied that someone called. I asked if it was possible that a credit card could have been given over the phone, she walked away and asked a person in a back room - who apparently heard the whole exchange- if they had taken a credit card over the phone. They replied yes. The young woman walked back over to me and said it was paid for. No apology, no nothing. The whole experience was ruined.

Felisa is THEE BEST! I came in with a headache and extreme back pains and she said by the time I leave I will no longer be in pain. She made sure that I was comfortable and stretched me in ways I didn’t know I could stretch! By the time we were done, i forgot about my back pain and headache because it was no longer there! I’ve never experienced that before and I will make sure to always go to her! Thank you so much!!

Consultation with Tarik was very personable. He asked my target areas, what pressure I would like and delivered the service with professionalism. My shoulders and forearms are less tense. Tarik is awesome sauce..I highly recommend him...🤗🤗

I was happy with the massage but think spending $154 for a one-hour massage is excessive.

Lexie gives a great facial! I also bought some products she recommended, and my skin looks fantastic. She does not pressure to buy, which is great because I feel like I can actually enjoy the experience.

I booked a 90 minute appointment at this facility. I called to inform them that I was going to be late but that I would like to at least get in an hour of the booking. They agreed but then called me back to say that the therapist accidentally took the wrong client and that there was no more availability. I asked for the 60m be credited to my account but the receptionist only could honor half. The manager refused to get on the phone or explain why. I WILL NEVER USE THIS PLACE AGAIN. Go to Clifton, Wayne, Fairlawn.

I have been seeing Felisa for almost a year. She is great! She is a very sweet woman and is always a pleasure every month. The massage envy receptionists are always welcoming and helpful.

I scheduled an appt for my husband a few days ago. He has terrible back pain and really needs the massage. The day before the appt they called to let him know they had to switch him to another masseur. The day of the appt, he drove over and told him the appt had been canceled because they didn’t have enough people working. You have no idea how angry and in pain he is, and how disappointed and frustrated I am because he’s still in pain.

The Massage Therapist was very polite and had great professionalism. The issue I had was with the service I requested which was a firm Swedish 60min Massage with a foot and hand scrub. The foot and hand scrub was not worth it and it took to long because of the technique and items that was used which took away from my actual 60min Massage. I couldnt get the full results that I would normally receive because of the time.

I have pain sometimes in my neck and upper back from two car accidents years ago. The first time I got a massage at a different location I left in pain. I believe the therapist was going too fast. This is the second massage I have received since and IT WAS WELL NEEDED! Felicia did an AMAZING job getting the knots out of my neck. It’s been 24 hours so far and my body does seem a lot more loose than usual. Will definitely be coming back to this location.

Yhundra is always professional and caring shes the best. The front desk staff are nice and professional but the communication at the front desk is always off. If you plan on going here please ask questions and confirm cost prior to service.

I have a physical job which really taxes my back and shoulders. For my birthday my daughter got me a massage at massage envy. I was massaged by Danielle and was totally relaxed and calmed with her and the atmosphere. I would recommend to anyone.!!

The staff is great but recently I called because I had 2 massages or credits pending. I was told that in order to use those massages I had to pay for the renewal of 6 mths from June. I didnt want to renew after those six months. The manager wouldnt budge they wouldnt give me no courtesy adjustment no credits nothing so it was either pay for those 6 months or lose out those 2 months. I will never again use massage envy any location not even as a gift. I had massage envy membership for over 7 years probably even more.

CHRISTINE was a joy. She gave me a wonderful facial . Very professional, but also friendly to be with for an hour. My skin was radiant & soft. My experience with Christina was very rewarding. She was a pleasure.

I scheduled a massage for a Sunday. In the middle of massage the lady says she was feeling sick out of the blue. So I had to come back on a Tuesday. On Tuesday I was supposed to receive a 90 min massage only received 60 min. Asked to focus on my right leg and didn’t focus on anything. Seemed like she just wanted to finish. Never want to go back again very disorganized at that place.

Leah is a hidden gem here at this facility! She has made my skin look 1,000x better then ever before! I highly recommend her if you are looking for a facial! Leah is someone who takes pride in her work and is dedicated to her craft! She is exceptional & I could not be more happy every time I get services done by her!

I HIGHLY recommend Massage Envy in Verona! I had an AMAZING experience on my 1st massage with Melyne (Mimi). Shes great! I was welcomed once I walked in. The ladies in the front desk were professional and so welcoming. I would definitely be back! Thank you for making my 1st massage experience a GREAT/MEMORABLE one! Maribel Roman

Horrible experience. Paid for a 90 minute massage, and the massage was only an hour and 7 minutes! Complained to the front desk and they did not want to make any adjustments! I looked at my phone when the masseuse started and looked at my phone when we were finished. What an absolute rip off

Greeting staff and Blanca my therapist were great. They made by experience quite welcoming and refreshing.

The team at Massage Envy, Verona is fantastic. The ladies up front are friendly and professional. I had a massage with Svetlana, which was my first with her. She was phenomenal! I walked out feeling fixed after walking around in pain for weeks. I will indeed be back soon to see Svetlana again. Thank you!

It was a very relaxing massage! Thank you!

Completely unprofessional and ridiculous!!! They decided to implement mask mandates while doing a massage. They never informed of this policy at booking, over the phone, by text message nor by email. They sent a text the day before stipulating you have to wear it to enter which many places still do but they never mentioned anywhere that you have to wear it while getting a massage (even though the masseuse wears it while working). So you take it off while you are face down getting a massage and put it on while you are face up wearing a massage. However, if you are face up getting a facial, you don’t need to wear it. As if covid stops in tike for you ti get a facial but not while you get a massage. This is completely illogical!!! They can implement any policy they want no matter how illogical but they have to inform their clients. They can’t just charge the client and then tell them! They didn’t care so I cancelled my membership with them despite being a monthly client for over 6 years.

My daughter who is an athlete loves her masseuse Yhundra. Yhundra is extremely professional, informative, and gives the best massages! The staff is allows welcoming and friendly. Thank you!

I received an excellent microdermabrasion facial by Christina. She discussed how to properly care for my face and which facials would help me to maintain a healthy, natural and youthful glow. My skin looks and feels great and I have received many compliments.

The massage was decent but the system went down and I was asked to fill out a two page document about my medical history on a piece of paper. Borderline HIPAA violation. I was told if I didn’t fill it out I wouldn’t be able to get services. So let me be clear, if this happens again I will not be filling out the paperwork and I don’t expect to lose my massage . If I do that will be my last day . I have been member for over a decade.

Tarik is amazing and courteous! He knows my target areas and always asks how he can help. Since my entire family are members and utilize his services, we would always recommend Tarik. He also remembers me and my family by name. That’s just above and beyond. Thanks Tarik!

The most pleasant therapist visit I may have ever had. Monicas approach was different than others and she finished with healing results. Will be my therapist going forward.

Richard will give you an excellent massage.On a different note, the front desk stresses me out.

I highly recommend Noel O. as a massage therapist. Hes professional, and he sincerely cares about his patients. He goes above and beyond to make sure that he gives the best massage.Massage Therapy is the place to go for a great massage !Please try to book with Noel O..You wont be disappointed.!!

It was my first time getting a massage, and an amazing employee named Alison recommended me Richard. He was wonderful, rooms were clean, and great front desk service. Definitely would come back soon.

Noel is wonderful 🤩 as usual! I’ve been a member at this location for 15+ years and he’s been in my top 3 favs for almost all this time! Give him that bonus!!!! He’s relieved a few headaches which is a rarity for me, (I get migraines!), sinus congestion, (pre-C19 when u guys could still do face&scalp 😩), AND relieved knots in my shoulders like a champ! The best thing is that he listens during the consult & I never have to redirect him, so I can just enjoy the massage/stretch session and sometimes even take a nap, lol. When I do, I wake up feeling rejuvenated! A million thanks again to Noel! I’m not able to come as often as I wish due to my schedule but it’s always amazing when I make it in! This review is edited to include Noel’s name because I found out he ACTUALLY DOES get a bonus for good reviews and he DEFINITELY DESERVES IT!! 🙏🏽✨🙌🏽🥰

Cristina is great. Her facials are amazing.

Svetlana was amazing!She sought feedback to ensure the massage experience was optimal and through her higher level of technical skill , was able to identify and successfully target my areas of concern.

Professional, attentive, clean. My massage was great I felt so relax. The massage therapist was Great!! I will be going back. I have a membership now

Svetlana was amazing!! She worked on all of my deep knots and I felt like I was waking up on cloud 9. I definitely will go back and see her again.

Everyone at this Verona Franchise is great! A special thanks to Nancy and the Franchise manager Jessica! They are so attentive and such amazing customer service!

Always perfect timing ⏱ and great 👍🏼 courtesyTarik was great 😊 techniques and know how Helped to relieve pain yesterday and today I am feeling so much better Thank You 🙏🏼 for making it happen for me! Massage 💆🏻‍♀️ is My Best Medicine!! Tarik I think you deserve a big raise! Or a promotion or both!!! Thank You 😊 for taking care of ME!

I had a wonderful massage with Monika. She was knowledgeable of her craft, personable and gave me a truly relaxing experience. I live in NC, but will be back when I travel to NJ, Thanks Monika!

I made an appt through the website for June 19. I received a confirmation stating that I had an appt with T.S. I called to confirm my appt and was told the person I had the appt with was not available. Was told they tried to call me to advise me however, I told her I never received a call. She stated the number she called and I told her that was the wrong number. I explained to her I never been there before and how could I know who the appt. Was with if I never received the confirmation. Basically, she told me there was nothing she can do. Bad business. Poor customer service. What ever happened to trying to accommodate the customer. Instead, I got Im sorry but something must have been wrong with our website and we have no avaliable appt.

The front desk staff were warm and welcoming. Do yourself a favor and book Svetlana for the massage, you won’t regret it. Svetlana applies the perfect amount of pressure and can relax any tense or tight muscles.

My facial with Theresa was excellent! She is very knowledgeable and shares that knowledgeable with the client at every phase of the experience. Her passion for what she does really shows.

Great experience. Jasmine was wonderful.

1) I received a full body stretch that involved no warm-up. Resulted in a damaged rotator cuff2) received a facial in which the estatition followed none of my requests. Basically she rubbed my face for 30 minutes and it cost me 60 minutes against my account.3) I scheduled a session same day in AM. After speaking with my doctor I was advised to cancel. I canceled promptly but was charged a cancelation fee4) While quarantined with severe COVID symptoms for nearly 2 months I received numerous threatening calls and texts (received during recovery) that I was going to forfeit my 7 sessions already paid for because I did not pay the monthly fee while I was on a respirator.5) At my last session I called while outside to say Ill be in momentarily (needed a smoke). I got the standard please hold and was shocked to watch the receptionist turn to a colleague to finish her conversation.I did not cancel my membership when COVID began and continued to pay these ungrateful people for 8 months without using their services. I thought I was doing the right thing supporting a local business. Dont bother... they wont support you.If you must use Massage Envy, go to the Short Hills location. However, best to avoid massage envy altogether.

Christina is consistently exceeding expectations on all levels. I came in today with a major breakout and she attended to my face with care and most important, with experience. I’m always in good hands with Christina.

Front desk staff is always friendly and efficient. Patty did a wonderful stretch and Alli is. a great masseuse able to adjust to specific problem spots and general relaxation as well.

Lexi was great! Really customizes my care and remembers things from previous visits! Will be back exclusively for facials from her.

Christina has been my aesthetician for well over 6 years. She is thorough, respectful and very professional. I leave feel relaxed, refreshed and rejuvenated. I trust her and value her expertise.

AnnMarie gave a great DEEP deep tissue massage. She is terrific at figuring out exactly where your problem spots are.

I really like service of my Facial! Nice & relax much different looking my face after finish facial . Christina is the best for me. She does very good job

The massage service provided was phenomenal. In addition to the massage, Ms. Felisa asked pertinent questions and provided good information regarding self care. The establishment provided an add-on service upon request acknowledging a minor scheduling mishap.While understanding Covid 19 requirements, the relaxation room could use some sprucing up to make the atmosphere really relaxing. Seatingwas the only thing in the room. Decor, aromatic scents etc. was not provided.Score is based on the service and last minute accommodation.

Friendly staff - great service by Monica.

I have had shoulder pain for many years. There has not been huge improvement, even with doctors, muscle relaxers, chiropractors, etc. After the first massage with Ketechia, I noticed a significant decrease in pain! And, it just keeps getting better with each session. Her massages are more of a treatment or medicine than just a relaxing hour for me. I am grateful to have experienced her services and am looking forward to my pain subsiding altogether very soon!

Cristina was wonderful and truly helped me with all my skin care needs ! She helped me with the right skin care program for me! I am grateful that she took time to listen to me and do what is best for my skin!

Tariq- Great masseuse- …5 stars ⭐️⭐️⭐️⭐️⭐️

Loved it already made my next session appointment with Yhundra and Danielle has been spectacular love them both adding Melisa to my line up

So relaxing, the mood in the massage room is quiet, darkened with light sounds music. I joined their membership, so I get a massage one a month for only $60, its soooo worth it. I can also get extra massages at a reduced rate. Highly recommend.

You need supply water for the customers , after a massage it is required to have water !!! If you want people to wear a mask in this place , you should provide them for free and not tell your customers to go next to buy them , ridiculous ! Please dont review this and say it is a policy, the state doesnt require for you to wear a mask, Massage Envy does so then you should supply them. My massage with Felisa was excellent.

Felisa is my minister of massage. Her deep tissue and triggerpoints massages have relieved me from so much pain. Her knowledge of the human body is relentless. Plus, she brings a spirituality to her practice that leaves me feeling healed. I have honestly traveled from Virginia to see Felisa in the past.

Tarik gives a deep, therapeutic massage. He takes the time to talk with me about what areas of my body need special attention. I like that he ends the massage with stretching movement.Here is my suggestion: Get fitted sheets for your massage tables. The flat sheet I lay on becomes a tangled mess when its time to turn over. You need sheets with an elastic band that holds the sheet firmly to the table. Please invest in these sheets.

The Therapists are very skilled at this location and they take direction well from their clients. The massages are customized to ones liking for a reasonable price when discounted. HOWEVER, as a member, when you Try to freeze or cancel your account, management never processes the requests on time. You will be billed additionally, and you wont even receive any follow up calls to ensure you are refunded or errors are fixed. They expect new employees to process and perform manager functions, and are nowhere to be found when you come in to fill out paper work. I normally do not write reviews, but I believe that management needs to be trained in customer service. They are unprofessional and lack basic communication skills. Again, front desk staff and therapists are pleasant and knowledgeable, but there needs to be better communication with members on the status of their requests and accounts.

Linda!!! Please all don’t rush her but she is amazing! She knows just how to fix you if u need to massage out knots and tension. I walked in with a migraine and walked out a whole other person in an hour!! If you’re stiff or have muscle pain do yourself a favor and schedule with her.

Blanca gives a great deep tissue massage. However, massage envy has begun charging a deep tissue charge of five dollars for every 30 minutes. I’ve been going to the club for 10 years and this is new. I hope that policy will be rescinded.

Pixie was very attentive and ask a lot of questions about my skin. I enjoyed the service. I wanted to be there longer

The Massage Therapist whom I have yesterday was PERFECT; I felt my muscles and joints were straightened out. Because of her I decided to become a member.

Richard was a great massage therapist. He listened, was intentional and has a great method

Excellent, unhurried professional massages. Practitioners have very pleasant demeanors, attentive and respectful. I am a happy repeat client.

Felisa is a superior therapist and is one of the finest deep tissue massage professionals I have encountered. The front desk staff are very friendly and accommodating.

One of the worst massage experiences Ive hadThe room was freezing.The bed was Ice coldMy masseuse did not know what she was doingI know if I would have complained she would have gotten firedAnd I could not have that on my conscienceI paid and ran outI will never go to the Verona location againHorrible horrible horribleA waist of $145

Yundra is the bomb. She is not just a great masseuse. Shes a great friend.