Your staff is so knowledgeable and friendly! I felt at ease the moment I walked in. It can be intimidating going into a store with so many options and not really even knowing what I want. Sierra asked the right questions, educated me on how the products work and there was no sales pressure. I felt she truly was invested in finding what would work for me. Great service! Thank you.
By far the best experience I have ever had at a smoke shop. The people working here are incredibly knowledgeable and are eager to educate anyone who asks! I learned a lot here, got some amazing new products, and cant wait to visit again. Their THC drinks are really good!
So above par as far as vape shops in the area. The staff are all supreme and are always so well versed beyond just what they are selling. Christian, you are a wealth of knowledge :) love this shop. 100/10.
I love this place. Everyone is friendly and helpful and they normally have what I am looking for in stock, if not they alwase have a suggestion on what will fulfill my needs.
Yeah I Whent to look around Ive had bad back problem sciatica for 2 years. They recommended that I try these CBD and CBG oils.I was skeptical at best and afterIbuprofen That I normally take The second night I felt something my back clunk and it woke me up and I And turned and the other 2 vertebrae slipped back into place and my back pain is gone. Im gonna continue using it, but I dont know if this was of the weirdest fluke in the universe. Or if it was from the oils and the ibuprofen and combination to relax my muscles and disks went back in place. about 80% of the pain is completely gone I can actually do exercises and stretches again. It was nothing less than miraculous. I think everybody there for the help. I tried a chiropractors which did nothing to help and I was looking at the getting surgery.But now im just gonna do some exercises.Thank you
Ive been to Turning Leaf two times and absolutely love the store. The environment is chill and friendly, good on customer service. The perks of being a return customer are rewarding! I was looking for a menthol vape and usually dislike most of the mint and menthol type flavors, but they had a spearmint one that was amazingg!
So this is my second time in the shop and I am happy that I found this place. Christian has amazing customer service skills and couldn’t ask for a better guide in the store. I recommend to everyone!
Knowledgeable staff, good vibes, and all around cool store
The environment is clean and welcoming. There is a nice variety of products that are all high quality and third party tested. Conveniently located on a bus line. Friendly, knowledgeable, and helpful staff.
This store looks AMAZING theres so much to look at and its SOOOOO hard not spending my entire paycheck here! The employees are super nice and always have every answer to my millions of questions.
Sierra, Christian, and Hannah are always incredibly friendly and helpful. Theyre always engaged in our conversations and are incredibly knowledgeable about the products. Highly recommend!
Employees and customer service are fantastic. Selection of CBD, Delta varieties, and more are outstanding. This place also features everything you need for nicotine, or nicotine free vaping. Accessories, juices, and disposables all available and more. They also feature a newly opened humidor. Interested in crystals? They have some. Incense? Oh yeah. They even have a clearance section, and also sell a variety of games and puzzles. Definitely recommend.
This was my first visit to this store, but I am very familiar with the two Madison stores, where Ive been made welcome for almost six years. The experience was much the same, for which I am thankful. Wide selection of products at reasonable prices considering the blows that have been dealt to the vape industry in the past two years. The staff are still Infinite Vapors greatest asset, in my opinion. They are well informed, friendly and patient. I will be back, of course.
I just came here for the first time and I will be back again and again thanks to Sierra. She was incredibly knowledgeable, helpful and personable and the store has a great range of products
Ive been a regular customer for years, and the Infinite staff have always answered my questions and helped me figure things out. Dakota and Lucas do a great job at making sure what I need is well stocked. I appreciate their friendliness and commitment to service. While I could easily order my stuff online, I enjoy being able to stop at the store, get what I need immediately, and have a conversation with these guys.
Amazing place! Hannah at turning leaf was extremely helpful and I can’t wait to come back in! I highly recommend this shop, great prices and great staff.
Great customer service and great products. Their e-liquid choices are superb. Theyll take their time with me when I want to try something new, even if theres others waiting. Staff is always very nice and patient when helping me with new product. Highly recommend.
Small nice shop. Good points system 4 rewards/discounts. Small-small selection of dispos d8+. Im really not sure of all the other stuff I saw here....but they r renovating and putting in a cigar thingy! Nifty!
Sierra was so helpful, she answered all of my questions and helped me find my new favorite dispo. recommended to anyone looking for good service
Great neighborhood vape shop. A month or so ago, I purchased a device that turned out to be defective. I took it back the next day, and they happily exchanged it for a replacement after looking up the order on my account. This shop is a great source of tobacco-free nicotine and hemp/CBD products.They scan a government-issued ID for every customer, so dont think about trying to buy there if you are underage.
I have been going to IV for years now. Always a good experience. Really friendly staff, great selection of product. Recently had an issue with a purchase and the manager went above and beyond my expectations to resolve.5 stars!
The guy who helped us out was pretty good. When we first came into the store he was very rude about asking for our ids. I understood because its the law I just wished they would of asked polite. After that the gentleman was very knowledgeable about the products and did not make us feel like we made a bad choice on our purchases. Overall im happy with the store.
Great juice selection but lacking on other inventory...inventory seems to be getting smaller and smaller. Prices are still on the high end as well. However, I always get great service when I come to this location. The store is always clean and the layout is nice as well. Still will be an occasional puchase need store but not my always choice.
Very helpful Ive only been to this store twice was more familiar with the Madison store but I went in and they helped me pick out some juice and the next time I got same juice and helped me find some other stuff I needed. Thank you for hiring helpful people! Good help is so hard to find and you guys definitely do a great job so again you guys rock and thanks again, Ill definitely recommend you guys to anyone looking for vape supplies.
Not the best selection, but they have most of what I like. 5 pawns! Prices are just about the best youll find in town. Some employees are super knowledgeable and will take all the time you need to explain and add their own experiences. Their reward program is decent as well.
Best vape shop! And recently there have been new staff who seem to be very pleasant. Daemon has went above and beyond to be as helpful and knowledgeable as needed. I’ve been coming here for 4.5 years and only once have I encountered a not as nice individual. I’m very impressed with the professionalism and friendliness of staff.
They are always super helpful the staff are super friendly and really get to know their customers! They always have a amazing amount of choices when it comes to juice and they also have a great selection of CBD products as well. Atmosphere is super chill and relaxed and they always have great music playing! I had the pleasure of meeting the manager there on my last visit and much like her employees she was awesome!
I previously, erroneously reviewed this location as having not stocked some pretty basic components for flagship vape models like the RPM 160. Turns out they DID have them, just some misinformed staff. Just stopped in today and wow, do they have a great selection. And the guy there knows a LOT about the business/making recommendations for products. Plus, they have a rewards program for customers. 5 stars!!
Dakota is the most helpful and knowledgeable person I’ve dealt with there. He listened to what I wanted when I was new to vaping and gave me great options on what may work best for me. Ive purchased several devices from your store and will always continue to do so. Thank you for all of your help, Dakota. You’re definitely an asset to Infinite Vapor!
Stopped in while I was in the area for a couple things I needed. The employee working was super helpful with describing different flavors and making recommendations. I got what I needed and a couple extras to try as well. I can’t say I’ll be in often as I’m rarely in the area, but I’d gladly come back if I was, and I’d definitely recommend Infinite Vapor to anyone local!
My first experience here wasnt the greatest. I somewhat recently moved here and have been struggling to find a reliable shop. My main concern with juice is finding a line/flavor that isnt so loaded with sweetener or problematic flavourings that my coil is turned into blackened gunk in short order.I asked the guy working the counter for some recommendations based on that. I was immediately pointed to a specific fruit flavor which I purchased.Fresh coil, fresh cotton, and fresh liquid. This was less than 48 hours ago, day one the cotton darkened dramatically which was surprising given the juice is totally clear. Day two and the cotton is entirely black with an impressive layer of gunk on my coil.Its extremely disappointing, I asked if he knew which juices had sweetener added, no go. I get that that sort of info might not be shared or even asked about when picking the line up, which is why I asked for personal recs.I wont be returning.
Went in for a specific product Ive never tried before, came out happy as a clam with a product Ive never tried before. Thanks Dakota! You did an amazing job with helping me out Went home, tried it. Absolutely amazing. Ill 100% be going here again. Thanks again Dakota!
The most friendly, helpful, and kind gentleman that I have ever had the pleasure of meeting work here. Very clean store. You are immediately greeted when you enter with a hello and a smile. Always have what Im looking for. Great store!
Always helpful and great veteran discount.
From the person who worked with me at the counter to the manager of the store, everyone was friendly, knowledgeable about the products and informative. It really is like being a member of a family whenever I go there. And there are must-have products at this store that you can only find there. I love it.
Damon was very helpful in directing us towards the strawberry cough delta 8 carts which were absolutely amazing!!! Staff here is great and very knowledgeable. Highly recommend this cape shop and DEFINITELY the Strawberry Cough!!
Nice place, staff was helpful answering my questions and helping me identify the items for me and my dog. The prices were market value and they did give me a Vets Discount which is always nice. I will visit again and recommend.
Great experience! The guy I worked with had tons of knowledge on the products and was super nice. I’ve tried multiple other shops, but no one was ever as informative and nice to work with. Thank you!
I been to plenty of vapor shops from the east coast and southwest and out of most of them they know what they are doing . They are very helpful in getting the tastes and products you need l. I went in there a few days ago got some extra glass for my kangertech because you never know. Got some more juice and coils very pleased.
Awesome service! The guy with the stitch hat was wonderful and very helpful with what I wanted. Knew what he was talking about and very chill. Got new coils and different flavor of juice.
Staff is great but bring you ID they always look, Even if you have Grey hair.
I love the store and the people who work there. They are very helpful. Only down gal is I was just there to get but one get half of on juice and I told them what I wanted but they never asked me how big of bottle I wanted. Total was kind of higher than I wanted but all is ok. Still love the store and the juices
Dakota is both professional and genuine, and is always there to help if there’s any problems or issues or if I just need suggestions and recommendations. He’s a grade A employee and deserves recognition. Thanks so much for all your good help, Dakota, and thanks for being a chill dude!
I was very impressed with the knowledge of the person working behind the counter Her Name Escapes me at the moment however I was there this last Saturday. I had been going to another vape shop. But this one tops that one buy a lot as far as selection of Vapes and vape juice. But definitely recommend
They have things in stock unlike the place I actually bought my vape at that never has the accessories for it. The gentleman was very helpful, prices are great, they have a point system and perks. Clean organized store.
I have personally gone here for over four years! They always have a great selection for juices, mods, tanks, RDA’s and more. Never have I had an issue with staff or pricing. Best vapor shop.
I was driving through for the holiday weekend and stopped for CBD gummies (forgot mine at home and use CBD every day). The guys there were so great. They told me so much about CBD and the different ways to take it. I had no idea!Matt is great at his job and kept me laughing.
I LOVED thsi place! Very friendly , however, when 2 vapes of the same, got the same one after the 1st one died after 1.5 weeks. then the 2nd one went and they wouldnt exchange or just give money backk so i can get one that will last more than 5 days. ive been a good customer and feel that they were rude and inconsiderate in helping me get a quality vape. So far I spent over 175.00 on vapes in 1 month. very dissappointed
Heck yeah! The employees are so friendly and helpful here and they have great vape products!
They are constantly out of the juice I like. Been going here for 2 years and after I walked in today they were out of 2 different types of juice and didnt have any coils. The guy working was sitting on the couch and seemed annoyed he had to get up and deal with customers.
Extra-eemly friendly staff, theyre true vape gurus. Also a great selection of juice. Im really into mint, and they are the only place Ive found which carries HellsVapors Frostbite. Would highly recommend trying that juice if you like mint. Theres no other like it.
Ive been vaping for 4 years now and this is the only place I go! 10/10 would recommend!
Great staff! Wasnt ignored at all. Handed them money, they gave me random juices and I like every one of them. Comfortable place to be also.
Id give 5 stars but the fact that you have to show a Id every time you go in is very inconvenient. Iv been to other stores around Wisconsin and this is the only store doing this.at 60 years old I couldnt buy anything because I forgot my Id I was with someone who had one the clerk wouldnt sell to him because he said he knew it was for me.
The place has a clean and laid back kinda vibe. I go here all the time to get CBD flower becuase the flower they have (my faves is the lifter) is some of the best flower i have found for CBD. The flower is very feesh and within a good price range and the employees are very helpful in helping find what is best for you.
The Vape Lords are very communicative and patient when looking for knew products. Helpful to sell the best products in your price and size range. A good store.
Being new to vaping, i expressed this along with my goal while having an idea of what type of apparatus i wanted based on conversations with experienced cloud blowers. i ended up making a purchase of my first rig, along with a couple of different juice flavors i am hoping will fill my need. the person working didnt seem to have much more than just basic information from questions i was asking. i should have stuck with my gut and went elsewhere.
Im posting late, but everything from following covid regulations to treating their customers right was amazing. I felt very welcomed and felt like we were long time buds. Highly recommended
Really nice, super helpful staff here! Stopped in randomly while in town and found the selection amazing! Huge selection of hard to find juice, and a nice layout of CBD products.
Its a nice place. They have a lot of good hardware for vaping and a large juice selection. The staff is friendly and knowledgeable. Ive recommended this place to several people.
Great service today! I got an incredibly generous deal on coils. All other times I have visited this location, I have good experiences. Highly recommend.
I go here weekly. The people are awesome and Store has good deals, amd prices
Hannah was supper knowledgeable and friendly , showed the candle collection that I’ll be back for , I’m in here one a week
We called soon before close. My fiance broke his vape and we asked if we could be there a few minutes before close as he just wanted to pick up a new one quickly. Guy answered with listen, Im gunna tell you what I tell everyone else. I lock the doors at 7. I get it but dont be rude. We passed by there before 7 but decided to go to a different shop because of the employee.
This place is great! A gengleman helped me and my husband yesterday and was able to answer every question we had and also pointed my husband in the right dorection for a soon new mod purchase and helped me get my new aurora play! Which i am totally inlove with!!!
Fantastic service, friendly and knowledgable staff and a great variety of juices. Lucas and Dakota have helped me many times with any questions Ive had.
They always have everything Im looking for and have been very helpful in answering my questions about new products or concerns with my current setup. Its always a pleasure coming here.
They are so knowledgeable on all their products! Feels like theres nothing they dont know about each vape and each flavor juice! Only place I will ever go
I sent someone in to grab me some juices for my new vape. I DID MY RESEARCH online, through youtubers, through forums, etc. I read and watched and knew what I was doing when I bought my vape. I wanted a certain blend but they dont carry it so I figured Id still try the ones they had. Well, the guy that worked there was VERY rude to my husband who went in for me to get my juices. He lectured him about not going in and having a professional teach me how to vape properly and use my device properly. He also lectured him because I asked for a specific flavor and then for their most popular flavor and it was not the right thing to do. I will NOT be going back to this location. If it had been me in there I would have left the juice and gone some place else. Just because you vape doesnt give you the freedom to be a dick.
Just left the shop with some blue raspberry vape juice and some blue cheese. Damen was very helpful, kind and informational. I will most defidently go there again.
Foundry Delta Drinks and Juice Head 5000 puffs! I LOVE THIS SHOP, best staff and best selection in the area
Great customer service, weaning myself off cigarettes will be much easier with the help of the staff here. Very helpful, they took the time to understand my needs and also to educate me. Thank you!
I was really hoping to stop here before work since your hours say 10am mon-sat online and on the actual door itself. I call to find out your hours actually don’t start for another hour! Please update online and your sign for other confused customers such as myself lol.
I want 2 start my review by saying that I am 44 years old and have been shopping there 4 a while I even have grey on my unshaven face. I only shop there if I have no & choice opps almost forgot dont forget your ID!!!
Good juice selection and rewards program. Friendly and knowledgeable staff. The only downside is a small device selection. I still think it is the best vape shop in Waukesha.
Honestly my favorite vape shop. They are always super friendly, and very informational. If I have any questions, they know the answer. Super chill and great environment.
Prices are nice. Best I can find from fondee to madtown over to the mill. Best price around. Knowledgeable and friendly as well. Kayla is awesome
The worker acted as if he was annoyed by our visit, he charged us a dollar each to try a juice out of a coil that tasted like the actual Underground Railroad. He mildly suggested juices as if he were trying to sell cardboard to cardboard manufacturers. 1 Star.
Great customer service! I was also very impressed that the gentleman who was working carded both my girlfriend and I, and I was the only one purchasing anything.
I’ve been there a good handful of time and I’ve only had one good experience. Everytime I go in they seem annoyed and if you ask a question they treat you like you’re stupid. I only go there if the other 2 places I enjoy are closed.
Very helpful staff and are knowledgeable about the products. Overall a great place and I will be coming back for future purchases.
Great Customer Service
Been a loyal customer of over 2 years until today. Employee was very rude. Will take my business elsewhere from now on.
Helpful, clean and kind! Great products with new stuff coming in often. The only smoke/CBD shop I go to in town!
The only vape store i’ll go to
Waukesha/West Allis locations: both have good juice selection, helpful staff, and prices are on par with other shops in the area. Overall, a solid vape show.
Natural Cbd and thc drinks, great ecig vape juice! First time here and will definitely be a regular!
Lady there is very helpful, friendly and a good customer service provider.
Clean shop with very knowledgeable and polite crew members
Love the help..very informative and more clean
Have big selection of juice guys that work there sooo helpful and know what there doing and all about the juice flavors. Will always go back!!!!
Excellent place for the first time vapor, as well as the experienced- the staff here will take the time and effort to get to know you, help you with your vaping system, and answer any questions you may have.
I loved the service the owner helped me find a vape to transition from cigarettes and helped me out finding the best products and helped with all me needs
Any infinite and every infinite store, poor customer service. The workers sure do like talking down to customers! Do your self a service and shop other stores!
The staff here is great and are willing to answer any questions you may have. They also have a great selection of products.
Great guys, experiences , conversations, rdas , rtas and pens, not to mention vape juice flavors and lines. Personal favorite : Hells Vapors root beer barrrel .
Good selection of juices and mods and the people working are very nice every time I go in.
The owner is knowledgeable about his products and ultimately cares about the customers best interest and positive experience.
Matt the owner would not return something I bought 5 minutes before. Was more than inconsiderate. Would never buy something from there again, the guy working had no clue what he was talking about.
Worst customer experience Ive had at a vape shop. I will not patronize a business that refuses to serve their customers with respect.
Staff is great at product recommendations. They are also very nice and friendly.
First time at a vape shop staff was very knowledgeable and very helpful walked me through everything I needed to know I will definitely be back
Amazing knowledge of juices and quick service! Will definitely be returning for all my vape needs!
Awesome service. Very knowledgeable. Solid selection. Awesome rewards program. Win-win
If I could give zero stars I would. The entire staff is new, it’s not a vape shop anymore. Matt would be disappointed.. don’t shop here!
Wonderful customer service and product selection.
Great service and a pretty big selection of juices! Very friendly and helpful.
Nick was very helpful in helping me and my girlfriend find new tanks for a leaking mod, good visit
Seriously some of THE BEST customer service I have ever had! Will definitely be back!
A great place to go for vape supplies and a good community of regulars who offer advice and share your experience on quiting smoking.
Staff is super helpful. Love the point system they use for getting discounts, etc.
Came at 6 pm they close at 8 they just looked at me like im stupid places like this deserve to be closed down for good do to covit 19 you guys suck
Great vape shop with even better employees. I highly recommend Infinite vapor.
Has a wide variety of vape products and the people that work there are friendly and knowledgeable about there products.
Damon changed my life, I didn’t smoke vape until I met him. Now I can’t stop smoking.
Good knowledgeable people. They have added a humidor.
Its a nice shop! Very clean and good inventory
Nice and knowledgeable staff! Good quality products too.
Great selection and prices seem to be at the average. Will be back
Great service, very knowledgeable staff, great product selection.
Staff is always very helpful and knowledgeable, and their rewards program is appreciated
Guy on the phone was beyond rude and not helpful at all. Gave me very short answers and was just trying to get off the phone.
It has very good service and very friendly people that works for them
Good prices. Experienced knowledgeable and awesome staff!!
Good selection of juices and the staff was friendly and very helpful
Great service, knowledgeable staff and really affordable!
Always a pleasure and have what I need.
Best selection Ive seen and very informative and helpfull.
Dakotas very helpful and very knowledgeable about the stuff hes selling
Very imformative, professional enviroment, great customer service.
Very knowledgeable staff. Get ya in and out quickly.
Great place for all your needs
Friendly fast service and they always have what I need!
Really nice staff with a wide range of items
Very helpful, Matt really knows hes stuff thanks
Very knowledgeable... a little higher price but worth it
Very nice and helpful!! Will be back
Wide variety of juices, my go to place for Caliburn pods.
Such a great selection of CBD and Vape stuff!
Great staff! Very helpful and accommodating!
Got a good selection and great prices
Great customer service depending on the worker
Great store
Not a bad selection. Friendly staff
Not bad, but wouldn’t recommend.
Great place, very knowledgeable staff
Best vape shop in SE Wisconsin, period.
Very helpful and quality juices!
Great selections and awesome workers
Good prices, knowledgeable people
Place is joke even the customer service number even the emails I will take my biz elsewhere in Waukesha
Dont educate and all about money. Rather go to Vapewaukee!!!
Disappointed I didnt find any ham vape juice :(
The staff is very friendly and helpful.
Worst customer experience Ive experienced.
Good selection, friendly and helpful!
Always friendly and knowledgeable service
Love the Delta 8 vapes
Clean, well stocked and informative
Great people love this place
Friendly environment. Will help anyone!
Its a great place
Very nice and knowledgeable
Extremely knowledgeable
Always friendly and helpful
Guy working was very rude!
Good customer service
Closed when it said it would be open this morning
Great place
No CBD.
Always super helpful.
Knowledgeable and helpful staff
Very good experience
Great service 👍
Friendly staff!😀
Decent choices
Good prices
Great atmosphere
The service I get
Love it here
Whack store