We booked the 110 minute couples massage and had a great experience. We frequent this location and are always happy with the service and experience. My therapist Johnny is great, balancing trouble areas with relaxation. Alyssa was pleasant when we arrived and checked out.
Absolutely love this place! I cannot say enough good things about the massages that I get from Carolyn, She has magic hands just the right amount of strength and intuitiveness to get right to the spot. Trust me, you will leave changed.And on your way out, give a big smile to Alyssa, who is wonderful at the front desk and always has a warm smile to share:)
Essence was wonderful at check-in, very professional and kind! And Janice was an amazing massage therapist, she was able to relax my shoulders and take away all the stress I had been following on to. Im so thankful to have had this experience! Highly recommend!
Carrie did a wonderful job. Definitely did more than I had requested! Went in for a deep tissue massage. Definitely came out feeling more relaxed and relieved and loose from it. Would definitely recommend.Alyssa at the front desk was friendly and greeted us well.
Sarah was so kind and helpful at the front desk, ensuring I had the upgrades I needed and even noticing my birthday was coming up. Marissa made sure I felt celebrated and offered helpful tips and tricks for home maintenance. Super grateful for the experience! Good way to kick off my birthday weekend.
Carolyn is simply the very best therapist I have ever had. Her technique is fantastic. I’ve been using J. Sterling for multiple years now. I have their membership which I highly recommend to friends and family. The whole staff at the Altamonte location is incredible, especially Alyssa at the front desk.
Right from entering the Spa, Alyssa was great and told us all the options and additions we could have with our massage.Carrier is an amazing therapist. I got deep tissue massage with full body hot stone and was very relaxing.I’ll be coming back again. RECOMMENDED!!
Essence displayed excellent customer service. Very welcoming entering and leaving the facility.Ms. Willie was remarkable. She did such a wonderful job. I Will definitely be back every month.
Had an amazing massage with Vanessa! She used a great amount of pressure and was so kind and welcoming. The deep tissue add-on was perfect for getting into all my sore, tight muscles. Alyssa at the front desk was friendly and helpful.
This was my first time getting a massage and I was very skeptical. Willie did an excellent massage on me. She asked questions. She made me feel at ease. She even put me to sleep. I felt so amazing when it was over. I didnt even want to get up. I would recommend her or just even getting a massage a J Sterlings. Your first time will be the first of many. 🩷🩷
Victoria at the front desk was very nice and professional. She was very accommodating and allowed me to walk in and be seen within less than 15 minutes. The establishment smells amazing and they have great add-on services for your massages or facials. My massage therapist was Willie. She was professional and gave an excellent massage! By far the best I have ever had! She is a beautiful person and as sweet as can be. I will be back!
I always love coming to J Sterling for a massage for facial. They take great care of me and always ask me about my concerns. Shelby performs amazing facials and Alyssa at the front desk is great as well. This location is always clean and the atmosphere is calming and relaxing.
Very relaxing and wonderfully done massage by Shannon. I always opt in for the deep tissue and she doesn’t disappoint. Has me feeling brand new every time. Alyssa is wonderful at the front and is super attentive. highly recommend!
03/29/24I just love getting a massage at J Sterling’s. From start to finish all the staff are very friendly, accommodating and professional. Alyssa and Victoria at the front desk are very helpful and patient. I always get a great massage no matter who does it. I saw Carrie today and she was wonderful. If you’ve never need been to a spa or need a change, give J Sterling’s a try. You won’t regret it.
I have been going to JSterlings for over four years now. Carolyn is the best therapist in town! Alyssa at the reception desk is always helpful! Their consistent professionalism and exceptional service keep me coming back. Highly recommended!
Alyssa was very helpful in getting my appointment set up the way I wanted it as it was a little different request. Vanessa is a great therapist. I was looking for a replacement for my last therapist and after a year of looking I think I have found the one. Thanks Vanessa and Alyssa!
I had a wonderful experience at J Sterlings. I love coming here and Leandra is the best therapist I’ve ever seen! The front staff are super friendly and Alyssa took great care of me. Overall an amazing experience as always!
Booked a couple’s massage here and Carrie was fantastic. Really helped relax a problem shoulder and was overall an awesome experience. Alyssa at the reception desk was friendly and welcoming.
Leandra was incredible. So sweet and knowledgeable anatomically. She identified a bunch of problem areas I didn’t even know I had with her magic hands! Will be back for her.
Vanessa is hands down the best massage therapist! Best massage I have ever had. J. Sterlings is clean, comfortable, and I will not go to another place. Alyssa is very accommodating and welcoming!
Marissa provided an exceptional deep tissue massage. Her attention to detail and focus on problem areas were impressive. She was very knowledgeable, offering great after-massage care, exercise, and lifestyle tips. Its evident she genuinely cares about her guests and their well-being. This was my first time at J Sterling, and it certainly wont be my last. I highly recommend Marissas services!
We have been here many many times. One hour before our couples massage a week ago we were informed something had happened to one of the masseurs and they couldnt fulfill our time slot. I understand this was out of their hands and we were offered another appointment but nothing to make up for the fact that they cancelled on us. No extra services, no nothing just a cancellation and rescheduled at a later date.On the rescheduled date i was promised my masseur would be John whom ive had before and was very excited, i even called the day before to make sure i had John. Upon entering for our rescheduled appt i was placed with a completely different masseur. She didnt flip me over at all during the massage, i was on my stomach the whole time. it felt more like she was just lightly rubbing circles into my back for an hour. It was probably one of my worst massages at J Sterling. I was also frustrated as no extra services were offered for cancelling on us last minute, or changing my masseur without my knowledge.With their price increases and lack of ability to follow through, i dont think we will be back.
Marissa was amazing! I’ve never had a massage therapist be so methodical with their movements! I will definitely be back. The front desk receptionist Alyssa was super sweet as well!
We had a couple massage with thearpist Vanessa & Mary they were amazing! We both really enjoyed our massage and was nice to get away from the toddlers! The front desk receptionist was super sweet and caring. Alyssa was great and able to answer my other questions about laser hair removal
Shannon was very helpful with the checkin and explaining everything.Alyssa was wonderful. She was very systematic. Hot stone was amazing and I was very relaxed and I felt so light afterwards. My pain around neck was gone. I will come back here anytime. Highly recommend ❤️
Sarah, Alyssa, and Essence are always wonderful at the time I enter and when I leave. The massage therapists I see Johnny and Barbie are great with everything from start to finish during treatment. I appreciate their thoughtfulness and kindness.
My friend recommended this spa but hadn’t been for years cause she moved from the area so I asked on Nextdoor for a therapist recommendation. Carolyn was overwhelmingly recommended. I booked with Carolyn and I’m very happy that I did. She did an amazing job. The spa was very pleasant and quiet. The receptionist Victoria answered all my questions. She was very patient and friendly. I will be back!
We had an amazing experience with J Sterlings. We were greeted by Alyssa and I had Carrie as my masseuse. We make it a point to come every year because it is so relaxing. I highly recommend it!
Johnny was incredible! He listened to my needs and I came out of the session a new woman, haha! Essence at the front desk was super friendly and efficient. I highly recommend J Sterling!
Carrie was my massage therapist and it was a great experience. I don’t do massages much but the experience was great and definitely will be coming back. Alyssa was our receptionist and she made sure that we were well taken care off
Had a great experience at the spa today. Alyssa was very helpful and friendly at the front desk. Leandra provided an excellent massage taking care of all my trouble spots. Thank you!
Love this place Alyssa at the front desk is always friendly and helpful, she helps me stay on track with my appointments. My therapist Stephanie is always caring, consistent and thorough at taking care of my many tight spots and pains.
Carrie gave my massage when i booked a massage here, and she clearly knew her stuff! Very talented at what she does. Would recommend her highly!The whole team seems great, wonderful spot for some spa time!
My wife and I came for a couples message and Alyssa at the front desk was awesome! She advised my wife on the laser services J Sterling offered and even shared her own personal journey with this service. Exactly, what we needed to hear.
I have been coming to J Sterlings for over a year for regular massages. I usually see Shannon and she is AWESOME. So much so that she was booked up this week and I saw Janice instead. Janie was incredible and I left so relieved I had just as good of an experience with someone else . Essence checked me in and out and was also sweet! These people have me as a loyal customer and that’s not changing any time soon!
Mary G. is absolutely fabulous! Mary is thorough, polite, and professional and gave me the best massage ever. I requested a gentle touch and she delivered the exact amount of pressure throughout the entire service. I will definitely go back and request Mary G. for her calm and relaxing experience.
Alyssa greeted me with pleasantries and I really like her positive and friendly attitude!Carolyn gave me the best massage I’ve ever had as of yet not only by her but by anyone. I’ll be back in 2 weeks. Call today and schedule with Carolyn.
I have had several services done and I’ve always had a great experience at this spa. The front staff (Alyssa) was very pushy when it came to the Google review though. Made me boarder line uncomfortable. My therapist, Natlene was amazing and is the reason I’d return.
Always a great experience here! Leandra, my therapist was so skilled and I left feeling so relaxed. Alyssa at the front desk was very helpful as well.
I’ve been going to Jsterling for about two years now. Johnny has been my go-to for a couple of months. His deep tissue massages are no joke. The front desk staff including Essence are always so welcoming and professional. I always recommend Jsterling for their massages and great prices.
Alyssa was extremely friendly and helpful at the front desk. The atmosphere was very calming and inviting. Vanessa, my therapist, was knowledgeable and attentive. Funny as well. :-) Thank you all. :-)
Just had a wonderful facial with Shelby. My face feels, and looks like years were removed. Awesome experience and I Will be a returning customer.👍🏽
Ive been going to J Sterlings in Altamonte for a couple years now. Always welcoming and great service! I went here last night because I had an issue with my neck and shoulder that needed to be addressed immediately. My therapist who took care of me was Marissa. Excellent, knowledgeable, and did a great job relieving me of my pain. The reason I am giving this review 4 out 5 stars...I was not made aware that Marissa was trans. Which I have no issue with in most situations. But, for me personally, in private settings, such as getting a massage I prefer an ACTUAL female. Going forward, as a suggestion, I would STRONGLY request that on the j sterling website that it be known, under the therapist bar, who is trans and who is not. By doing this it will allow others who are still uncomfortable with the trans idea to be given the choice if they wish to be serviced by them. It will also allow any confrontation, of any kind, to be avoided in the long run.Overall, again, Marissa did a fabulous job with the massage. I hope to be back again soon. Thank you always for the health and care that you provide!
I came in J Sterling’s and was welcomed with smiles by Alyssa at the front desk, and she was very sweet. When my aesthetician Jayda came, and walked me to the back, she made me feel VERY comfortable my whole facial. She made me feel really relaxed and made sure she told me what exactly she was doing before doing it. I loved it and I would be back.
I had a great massage from Vanessa! Shout out to Tatiana and Alyssa for helping me out and handling a situation I had.Glad to know you can rely on someone to help these days!
Initially, I had some confusion when booking a couples massage for my wife and me. The instructions regarding the use of a gift card were unclear, and it made me feel uneasy about booking online. Unfortunately, we couldn’t schedule our preferred day as they were fully booked when we called.However, the company reached out to me the next day to address the issue and assisted in scheduling a new visit. I’m pleased to report that our experience on the new date was much better. Our massage therapists, Bela and Riley, were excellent and provided a wonderful couples massage.We opted for the 50-minute session and discovered that experimenting with add-ons can take time away from the main massage. If you’re considering add-ons, be aware that they might reduce the overall massage time. The hot stone massage was decent, though I wasn’t fully aware of it until my wife confirmed it. I had different expectations for this addition. The foot scrubbing was nice, but if youre looking for a more thorough foot pampering, I’d suggest a dedicated foot massage with scrubbing. On the other hand, the scalp massage was heavenly and a highlight of our visit.Overall, despite the initial hiccup, the company made efforts to rectify the situation, and we ended up enjoying a good massage experience. I appreciate their customer service and would recommend giving it a try.
Vanesa is the best! Always feel amazing after her massage and Alyssa is very friendly and great energy as I walked in the lobby!
My therapist Donnie was nothing short of amazing and extremely professional. I will definitely return. My spa associate Alyssa was so very helpful and friendly!!
Vanessa did an amazing job getting me relaxed and stretched out. Feel brand new. Amazing customer service in the front with Alyssa super easy going and friendly.
The team was amazing! Essence the spa associate is so friendly and amazing! Barbie was soft and asked if everything was fine throughout! They are both amazing! Thank you ladies!
This was a great spa, the people here really make the experience wonder Alyssa greeted us and help get ready. My therapist Caroline was wonderful and probably the best Ive ever had. Im absolutely coming back here.
I had a lovely facial with Shelby! I felt so relaxed and pampered. Also the associate Alyssa is so wonderful! She is lovely and greeted me at the door.
I came as my sister recommended the spa based on her great experience and massage. I was skeptical at first, since I had been disappointed by other spas in the past couple of years, but so glad I gave it a try!The spa is clean, nicely decorated, in a quiet area and not too cold. You are welcomed as you walk in and everyone there is nice and attentive.I found a great therapist (Sadiel) but he is based on the Winter Park location. He sure does how to give a good deep tissue massage and takes care of your problem areas and helps you feel better in no time!I will definitely be back!
Alyssa is always friendly and greets everyone walking through the door. Marissa is professional and asks me what areas need to work on. I always feel better after my massage.
I enjoy coming into JSterlings. The therapist are always knowledgeable and helpful. The prices are very reasonable too. Thank you Leandra and Alyssa for accommodating me today.
I just got my very first massage from Rae and it was incredible! Highly recommend booking a longer time if you haven’t gotten a massage before, she helped fix knots I didn’t even know I had.
Everyone is so nice and welcoming! Alyssa at the front desk is so kind and helpful! And my massage with Stephanie is always so good, I end up feeling like a new person every time!
I have not yet visited the Lake Mary location so this review pertains only to the Altamonte Springs location.Location and appearance: This spa is located very close to the Altamonte Mall. If coming from Central, be careful when making a left as the turn merges quite abruptly with the secondary lane. The property itself resembles that of a converted ranch style home. You may miss it if expecting a storefront appearance.Inside: If you are looking for a boujee spa with a high-end waiting area, this is not that type of spa. It is clean, quiet, but is somewhat dated appearance.Treatment rooms: Each room, I believe there is one room for the esthetician and four to five therapy/treatment rooms, each with his own theme (aka beach). To my best of my recollection this was my fourth visit, with all services, prior to the most recent, being strictly massages. I have never requested a particular therapist. I had never felt one massage therapist stood out more than other… all being good. However, my most recent massage was with Donnee, and he was unique. He just had a touch or technique that was slightly different than those prior. Sometimes I get massages and it feels very routine, almost memorized. Donnee’s massage was fluid and seemed organic, in that my body dictated maneuvers more than it a strict routine. He was quiet and respected my preference for no to minimal talking, made a point to target key areas of concerns, and even found a few that I didn’t realize needed attention (base of my head). Some massage therapists can try to “educate” or diagnose, which can be frustrating and takes away from the goal of relaxation. Donnee understood the job, and he executed very well. I will most likley be requesting Donnee for my next massage.Also, for the first time, I decided to try a facial as they had a last minute opening. On a whim, I accepted the slot. The facial was with Jayda and it was fine. I probably won’t every do another as it was just meh.Ease of setting appointment: All of my appointments have been done online via their online scheduler which honestly is one of the top reasons I return. I can create select my own services, choose a particular therapist, or even just by female or male… date and time, etc. They offer a point system and also I believe a membership if you are someone who requires or desires regular or routine massages. I find that their prices are beyond fair and respectable. Sometimes you pay an overinflated price to cover a salons massive overhead expense. I rather see my money go to quality therapist and great service.
Alyssa was great and courteous! Carrie did such a great job!!! She gave the perfect amount of pressure and the massage was very soothing. I feel great!!
Charri was wonderful! I visited the altamonte springs location after a recommendation from a friend and it was amazing. The desk staff was great going over options, and Charri was incredibly knowledgeable about specific techniques to help release my pain and tension. I had a combo deep pain/relaxation session and it was awesome, I will be back.
Alyssa was very helpful and kind! Barbie was amazing she took her time and focused on sore areas! Second time coming and I will definitely come again
Randi is always a great front desk worker with awesome customer service.I always see Shannon for my 90min combo massage. She is the best. Very attentive to my needs and very kind.
I got laser hair removal and saw pretty quick results, Shelby and Alyssa were great, will definitely come back!
Great spa! Alyssa was very friendly and greeted us nicely. I did a couples massage with Johnny and he was amazing. Great pressure, friendly and left me feeling relaxed. I plan on coming back
So relaxing!!!!! Vanessa, my masseuse, did exactly what I was hoping for and got me to relax and relieve stress and release all tension. Excellent masseuse! Alyssa was so sweet and friendly and made feel so welcomed from the moment I walked in. I will definitely be back!
My favorite place to come get pampered and will never go anywhere else. Alyssa was super friendly and helpful and suggested wonderful enhancements. My therapist Shannon was great and gave great pressure. I added cooling scalp massage and foot scrub which I completely recommend.
Ran across this little gem by Google. Had an amazing experience with my first real massage at 36. I had the 90 minute infused reflexology deep tissue massage with Ayden. He was awesome and knew how to read me. Literally melted into my bed when I got home. Will make it a regular weekly go to. Prices are the best.
Alyssa was a great reception, very helpful with the process. The overall experience was nice. If you are looking for a good place to get a massage for a good price Monday-Thursday this is the place for you. Thanks again for your service I enjoy it !!!
My therapist Rae was excellent. I will definitely book another appointment with her again and the spa associate Randi was very pleasant and helpful. Thank you both for very enjoyable experience.
I love Marissa, she did a great job. My check in was truly easy and amazing, Sarah is great
Had an amazing massage with Carrie! The entire staff was so helpful, especially Alyssa. I will definitely be back soon.
Lets talk about the therapist, Charri is amazing. Her intuitive nature is a phenomenon. She asked about my work and looked at my posture, as well as taking time to address my top complaint. When I got to the spa, I was physically done. Everything was tight, and I couldnt relax. This was by and far a blessed time for me. I walked out in a massage daze, feeling more like myself again. If you are looking to gain healing and to have a great therapist, Charri is the one!
Leandra is a really good masseuse. I had deep tissue massage done and was wonderful. Alyssa was a great help with the appointment.
My experience at J Sterling Massage Place was excellent, thanks in large part to Alyssa, the receptionist. She was welcoming, attentive, and made me feel comfortable from the moment I walked in. Alyssas outstanding service truly enhanced my visit, and I highly recommend this spa for a relaxing experience.
Johnny is awesome and knows what he is doing. Had a very good massage. Receptionist welcomes you with a smile, and very welcoming. Alyssa was very nice I will definitely be back.
Marissa was amazing! She was so attentive to specific aches and provided relief with her amazing techniques and knowledge and helpful tips for well being. Extremely professional. I’ll definitely book again with her!!!! Thanks Marissa!
Alyssa at the front desk was very sweet. Barbie did an amazing job of working out my trouble areas! Will definitely go back!
Alyssa was very welcoming and friendly , Marissa gave me an amazing massage and made sure I was comfortable during my time here . Will definitely be back
Carrie is a blessing. She was able to pinpoint my tension and work it all out. Alyssa is lovely and attentive and able to get me in the same day. If you are thinking about getting a massage or other spa treatments, this is the place to go.
I enjoyed my massage with Marissa! Very relaxing! Alyssa was very pleasant at the front desk as well. I will be back!
I had an overall great experience. Alyssa was welcoming and completed a quick check in. Carrie was very knowledgeable and made my experience very positive. I highly recommend.
I received a massage from Marissa, and the spa associate Alyssa was fabulous. Second time getting a massage here, and will continue to come back :)
Donnee was a wonderful massage therapist! First time visiting and I’ll definitely be back. He took into account areas I needed work on and did exactly what I was looking for. Tatti was also very attentive as the front desk person
Carrie was great! She truly took her time and her massages are spectacular. :) Alyssa was amazing also!
I booked a Hot Stones Massage and a VitaminC Facial for my birthday. It was the best decision I’ve ever made. Carrie gave me the best massage and was soooo nice and communicative, my island cousin Merida was soooo nice, welcoming and lovely. And the receptionist Alyssa made me feel like home the moment I stepped in to the moment I was leaving. This place is 10/10 recommended. It’s clean, the vibe is immaculate. I promise you, you’re not gonna regret it🙌🏽 it’s literally my new 🏡
I really enjoyed my couples session here! The front desk associate Alyssa was so friendly and my therapist Shannon did a great job of communicating with me and tailoring to my needs!
Alyssa at the front desk was super nice and helpful when arriving to appointment. Leandra was my masseuse and she was the BEST literally did such a good job
By far the best massage and staff Ive encountered yet. Definitely coming back here for now on. Ive been to 6 different massage spas over the last 2 months and they are by far the best all around.
Alyssa was incredible during our check in process for our couples massage. She was very knowledgeable with all our questions and concerns. We will definitely be back
Shannon provided Very relaxing and professional massage and I feel great! Alyssa was very nice and welcoming when I walked in and checked out
So I went to J sterling spa, with a pulled muscle I couldn’t even bend half way down. The receptionist Kat went over what I needed and the right provider. Which in turn gave me the perfect therapist that not only knowledgeable but got to the core of the problem and let’s just say instead of not being able to touch my toes my therapist Rae did an intense job and know I can touch my toes and I feel brand new. Thankyou J sterling!!! I’ll be back in 2 weeks!!!
Ive been coming to this establishment for 4 years now. Every time my sister visits I make an appointment for us. This visit how ever has changed my opinion and outlook on this business. I was manhandled with excessive force,roughly. I continued to explain to the man that he was being to rough. I explained that I wanted to relex,soft strokes. After about 20 min I couldnt take it any longer.I told him no more. He dropped my leg which he was pulling on. I got dressed and went to the lobby to find my sister in the waiting area. The front desk could not find her appointment and suggested she come back another day. Ive been making the same appointment for us for 4years.I wouldnt recommend this place. They have no concern for the well being of the customers. I wanted to relex not be in a wrestling match. After the massage I had a hard time due to the pain inflicted on me.
Super friendly, kind, professional staff. Both Barbie & Alyssa were wonderful. The best massage and great service!
Altamonte location is fantastic. Carrie is a fantastic therapist and Alyssa is super helpful at the desk! Highly recommend!
I got a massage by Ayden and it was the WORST experience. Yes I got deep tissue but he was extremely rough, I asked him to do less pressure and yet still it was very painful. The massage was not relaxing or fluid at all, it felt like he was rushing and manhandling my limbs around. I was very uncomfortable the whole time. I almost told him to stop altogether but then I remembered they asked me to pay/tip at the beginning BEFORE I started my service, which I will not be doing again. I wanted a relaxing massage after work but instead I wanted to cry in frustration.
Had a couples massage with my wife our therapist was Vanessa and Mary they were amazing and was a great deep tissue. Alyssa was super friendly at the front desk we will be returning
It is the first time that I visited JSterlings, I was very impressed by the professionalism of the therapist Alicia, I arrived with very intense pain in All my back , and when she finished her 1-hour job, I felt very relieved, I publicly thank her because her work was incomparable, and the I recommend 100% and the place too😊😊😊🤗
Carolyn was absolutely amazing! Ive been coming here for years and would always recommend. Alyssa was so helpful and helped make the experience next level. Thank you JSterling!
Its always a pleasure to see Carolyn - shes fantastic and so kind! Essence was wonderful at the front desk as well.
Carrie and Alyssa was absolutely amazing. I came out ready to start a new week! Very relaxed!
Shannon did a great job with my message today, and was very attentive. And Alyssa was very helpful getting us all checked in. Will be back. Thanks!
Alyssa at the front desk was very helpful and personable!Marissa was my massage therapist, she made the environment super peaceful and made sure to listen to my needs
Excellent deep tissue massage from Carolyn. Highly recommend! Alyssa was helpful at the front desk too!
I went to jsterling in altamonte where I had Shannon who did my massage she was amazing. Made me feel relaxed and the pressure was great. She is my go to when I come here
I just had a great massage with Marissa. She is really knowledgeable and the front desk with Alyssa is very helpful and polite!
The place is relaxing and clean. Vanessa did a wonderful job. Alyssa our spa associate was friendly and helpful.
Barbie & Alyssa was phenomenal. Very easy booking and check in. Barbie hit all of my stress areas! Im a repeat customer
Had a great experience and completely comfortable with Charri. And the associate Randi was pleasant and helpful in answering my questions. Will be back the next time Im visiting Florida.
The place was clean and Alyssa at the desk was very friendly. My family came together and Alyssa made sure to confirm our appointments and addons. Carrie was my masseuse and she did an amazing job working on my problem areas (back and legs). Would definitely recommend if you are looking for a good affordable massage.
I have had massages done here at J Sterlings for many years but my experience today was the best massage Ive ever had, and Ive been to resort spas here and abroad. Maxwell was my therapist and I booked a 2 hour massage. It was the perfect balance of relaxation and skilled massage therapy that I needed. I have never fallen asleep in a massage before and the thought was actually crazy to me, but Maxwell put me to sleep for about 20 minutes before it was time to flip over. Maxwell read my body like a book and knew exactly what I did for work and other habits of mine just from touching my muscles and he used techniques to relax and and release all the tension. I will be back, specifically to see Maxwell, very soon!
Great couples massage experience. We live in Tavares and it was worth it to make the trip. Very professional massage therapist that met both of our needs.
I had an amazing experience at the spa both my esthetician and massage therapist had such a calming energy that made my experience so relaxing. 10/10 will be back!
Shannon gave me an excellent massage. I will definitely be back. Alyssa was professional and extremely helpful. Great place.
Sharri and Alyssa were amazing! The entire experience from start to finish was nothing short of spectacular, will definitely be stopping by again! Thank you!
Had a great massage with natlene today and Essence at the front desk was very helpful and professional!
Janice did an amazing job on my relaxation massage! Shelby did great as well on my facial. Essence the spa associate was very caring and had great customer service. The atmosphere is so welcoming including the wonderful spa associate Victoria. Experience was amazing.
My sister gifted me a massage after she had a great experience with a massage therapist named Willie.We always recommend such places to each other and our expectations are rather high. So when she said Willie was great - I believed it!Willies massage was great; I prefer a bit more silence during my massages but not a big deal- the front desk receptionist and the reception area wasn’t anything amazing. I don’t know if I will be back as the entire service was just mediocre.
Great massage by Marissa! She tailored the massage tension perfectly to my liking. Alyssa - great service as well!!
Carrie and Leandra are beyond amazing, professional, warm and kind. I highly recommend this location and these two phenomenal women.
My wife and I came here for a couples massage and she said they were the best around and sure enough they were! Out of all the years I’ve been getting massages this was one of the best! My wife comes and sends here friends here often, definitely will be coming back possibly once a month. I’ve been to many J Sterling’s locations but this was by far the best massage experiences. Mrs. Carolyn did my wife’s & Ms. Stephanie did mine they were great!Front desk staff Allyssa kept a positive attitude and was very friendly & polite to me on my birthday experience as well! (4/19/24)
Vanessa was awesome and responsive to areas where muscles were tight. Alyssa provided great customer service and enhancement suggestions.
Awesome front staff, Alyssa. Amazing deep tissue massage by Johnny. Def recommend!
Excellent experience with Johnny the massage therapist. Also the check in person Essence was a delight.
I loved the facial with Shelby and Alyssa. It’s a great way to relax. Everyone was super nice and the service was great
5 Stars!!!Leandra is a great therapist!Alyssa was very helpful! They both rock!
The absolute best experience ever. This is my fourth visit to J. Sterling and will not be last. Shannon and Shelby your hands are magical. ❤️❤️❤️❤️❤️❤️ Alyssa is always so pleasant and welcoming! Love you ladies!
Donnee is thee best massage therapist. He is kind and professional. Alyssa is very nice and welcoming. I highly recommend JSterling.
Alyssa was extremely helpful setting up appointment and donnee was amazing, super friendly and knowledgable. 10/10 experience
Vanessa and Alyssa were extremely delightful to work with! I can’t wait for my next visit
Always great experience and I leave feeling totally relaxed. Alyssa and Sam are incredibly nice and helpful in booking my appointments.
This afternoon, I just home from getting a massage with Carrie. It was genuinely awesome experience. I was hesitant at first but Carrie took the time to explain the process which gave me a sense of comfort. She was calm and patient. And Alyssa, at the front desk, was kind and helpful with me as a first time client. 10 out of 10, I will return again!
Great massage, very relaxing. Alyssa was very welcoming and Shannon gave an amazing and very relaxing masage
Thank you Mary and Alyssa for the amazing massage experience! This was my first time! I will definitely be back soon!
Alyssa and Barbie made it a very enjoyable and relaxing experience. Cant wait for my next appointment!
Always wonderful! Alyssa was welcoming and sweet at check in today! Highly recommend for good massages. I
I come here every 6 weeks and I’m telling you everyone deserve this. It’s affordable and the people are great. I always ask for John, he is the best, always remembers me and takes good car of me.Bryian it’s super funny and always keeps entertained while I wait for my appointments.Great people, great place! 🙂🙂🙌🙌
I have had massages from J Sterling for years now. I enjoy the customer service of the therapists, reservationists, and the receptionists. One of their most notable employees is Sam. She was exceptional booking my reservation. Additionally, the rates have been affordable even with the price increases. My only complaint is that I cannot afford to come every day!
Such an amazing experience from calling in and speaking with Essence to book my appointment and Katrina my masseuse who was so amazing with my deep tissue pain relief massage.
Carrie was great! Made me feel really comfortable. I did a combo massage to relieve some shoulder tension and left feeling so relaxed and more relief than Ive had the past few months. Alyssa was sweet and fast getting me checked out. Will be visiting again!
Honestly the best massage I have had at this establishment. Will be back to see Carrie again for sure!!
Treated my mother and sister for mothers day! We enjoyed our massages!Awesome job today! Enjoyed my mom spa package! Alyssa and staff great customer service!
Received the deep tissue and relaxing massage from Leandra. Very relaxing and able to unwind even for a short while.
Alyssa got me all setup and Vanessa has the best hands in Orlando!! Handz down!!!
I always go to the Altamonte Springs location. They have a lot of rooms and space, and it always looks clean. I always ask for Johnny. Ive been getting massages throughout my adult life and he is honestly the best massage therapist Ive ever had. He has a lot of knowledge and experience and really takes care of his clients. Make sure to book a 90 minute so you really get all of the benefits of a proper massage therapy session. Alyssa the front desk receptionist is also really helpful and friendly.
I have a best friend down from NY and she treated us to massages. Natlene was wonderful, personable, hilarious and left me feeling so relaxed, like warm butter. After many busy days that were tough on the muscles, that was just what I needed. I will definitely be booking again soon! Thank you so much.
Came in for a couples massage, and it was amazing. They talked to me about my problem areas or areas I wanted more attention. Highly recommend.
Walked in and Victoria welcomed us. Booked my facial with Erica. Lovely atmosphere and people! :)
Carolyn is the absolute best, she’s knowledgeable, great pressure, and too notch at what she does.So grateful for her healing hands.
One the best massages Ive ever had. Francesca was amazing and thorough! Alyssa at the front desk was amazing and friendly as well getting us checked in and out. Would highly recommend!
Vanessa gave an AWESOME massage!!! She was VERY thorough & hit all the right spots!!! Alyssa at the front desk was also very sweet!!! She helped me to get my loyalty points straightened out!
I love my massages with Shannon! She is so friendly and helpful! Essence at the front desk is always so nice as well. Such a peaceful experience from beginning to end. I love leaving feeling fully relaxed.
Went in yesterday for the first time. Was greeted immediately with welcoming faces. Promptly brought back to my room. The inside of the facility was immaculate. My masseuse was amazing! Hands down best massage I’ve ever had! 10/10 will be returning and leaving Massage Envy!
Tina from j sterling massage in Altamonte Springs is amazing and you should come check her out this place is amazing for location and ambience, if you’re in the Altamonte area come to j sterling you won’t regret it!
I said it years ago and Ill say it again! Carolyn is beyond AMAZING! She truly has a gift when it comes to massage. She always asks if you have any areas you would like her to focus on and listens to your concerns. She doesnt miss any part of your body. Not only does she make me feel so much better physically but also mentally. Her touch relaxes me and puts my mind and body at peace❤️ I have recommended her to many friends and they agree and wont go anywhere else!Essence at the front desk is always so helpful and friendly and her positive attitude and smile make the whole visit so enjoyable!
Merida and Alyssa were really helpful and nice! They gave be tips on how to improve my skincare.
It was an amazing experience for my first massage; Alyssa was great.
I called in Tuesday and spoke with a lovely lady named Sam which was very helpful and explained to all the packaged and services and how to go ahead and book an appointment. My wife and I look forward to stopping by for our first time! Will leave an updated review afterwards with pictures regarding our expierence! Thanks again Sam, you are awesome.
The best front desk service from Alyssa and message. I had the best massage by Vanessa!! Thank you all! ❤️
When I came in, Alyssa gave me and my friend who also had an appointment a very pleasant greeting and was super informative with questions I had regarding my prenatal massage.It was a friendly and comfortable environment.I will definitely be coming back.
Everything was amazing. Very relaxing day! I have been coming to J Sterling for over 2 years and never have any complaints everything is always perfect. Alyssa was great.
The experience was super comfortable. The massage with Bella was spectacular, super confident and completely calm, and the facial with Francesca was equally comfortable in a pleasant atmosphere. They are super friendly and make you feel completely calm and confident. Likewise, the front desk is totally mindful. recommended
Today was my first time trying J Sterling’s, which was amazing! Vic was so kind when checking in, and Johnny is a fantastic therapist. I haven’t been this happy with a massage in a long time. I can’t wait to come back!
Alyssa is extremely friendly and knowledgeable, and Natlene’s hands are magic!!! Highly recommend!
Cute small spa with great service and prices. Alyssa at the front desk was kind and helped us check in smoothly.
J. Sterling spa was amazing!! Alyssa at the front desk was very courteous and helpful. Vanessa who providedy massage was very good. Definitely coming back to see her!
My experience was wonderful. Extremely relaxing. Shannon and Alyssa were terrific!
The best massage I have truly ever had. Francesca has 34 years experience and it really does show. It wasnt a one size fits all type of body massage like I am used to, she knew exactly the type of pressure to apply and where. She is very familiar with anatomy and massages each pain point differently, nothing hurt during the entire session, but I still felt immediate relief and that balance is very hard to strike, I have found at least. I have never had a go-to masseuse, I do now!
I’ve been contemplating on this place a while and so glad I set an appointment this Sunday. Alyssa was super helpful and understanding with the booking.I’ve been dealing with some back and hip pain from a car accident and Vanessa did above and beyond and gave a phenomenal body massage and stretching. Stretched my legs and hips got me feeling right and looking forward to the next visit! 🦾
Alyssa is the bomb. Helped alot through this process. Great therapist at great prices. A steal for me 😃
J Sterling’s is always a pleasant experience that I cannot recommend enough. Alyssa at the front is always pleasant and accommodating. For a massage I recommend Shannon she does a great job and is always professional.
I love how easy it is to quickly book an appointment online here! I have had 3 different therapists and they have all been pretty amazing! (you can opt to select specific therapists, specify by gender, or by open availability)Great location!
Bella did amazing on my massage and Alyssa at the front desk was very helpful and answered all questions I asked
Victoria at the front desk was so welcoming as this was my 1st time here. I booked a prenatal massage and Vanessa was so amazing. She made me feel so comfortable and relaxed my achy and tense muscles. The spa is clean and cozy and the Altamonte J. Sterling staff is kind. Thank you!
Amazing massage therapist and front desk workers! Everyone is super friendly and helpful! There prices are reasonable as well and the space is super clean! I just wish they would have more information available or bios about their therapist (I.e years of experience, schooling, areas of expertise, reviews, etc.) in case clients want to explore options. John and Maxwell are AWESOME and super skilled! My parents LOVE going to Willie but they also have a high tolerance for deep tissue and pressure.
Alyssa was amazing and informative in explaining the services and we were booked without hassle. Cant wait for our massage!!!
The Spa Associate Sarah was very friendly coming in. I switched job which I’m sitting at a desk most of the time I booked a deep tissue massage and Rae was AMAZING!!! My body feels so relaxed n muscles not tight anymore.
Had an appointment at the Altamonte location on 12/26/23 for 10 am. Received a phone call at 9 am stating the therapist was in the ER. So they offered to move me to Lake Mary so I could keep the same time slot. Arrived at Lake Mary at 9:40 am and checked in with receptionist. She stated therapist would be there by 10 am. At 10:05 am the receptionist stated that the therapist had vehicle issues and would not be in til 2pm but that there was another therapist that she would book me with within the next 30 minutes. 10:45 am the receptionist tells me that the third therapist is unable to fit me into her appointment schedule. Stated someone from management would be contacting me within the hour to make things right. 25 hours later, still no word, call, text, or email from J Sterling Spa. Would definitely not recommend any of their facilities. Very Disappointed. Dan H-LUPDATE: Owner has contacted me on friday and promised to make things right with a 50% discount.
Alyssa is an amazing receptionist. Extremely knowledgeable and friendly. Definitely an asset to the operation
I always receive amazing service at this location! Barbie and Alyssa are great.
I called these people at least 4-5 days in advance to setup a prenatal appointment for my girls birthday as a surprise since she’s been in so much pain. They had no problem mentioning that if I canceled there’d be a full $100+ cancellation fee within 24 hrs or less of the scheduled appointment. They call me less than 6 hours of my scheduled appointment and canceled the whole appointment due to no practitioners. They did ask to reschedule and tried to send me to another location but I was very clear when I booked this that I needed the specific time I requested because everything was planned around it and they assured me the slot would be available. I wouldn’t book with them I run a business myself and that’s highly unprofessional to any client/customer.
My massage was amazing! Alyssa at the front desk was very helpful!
I always leave feeling amazingly refreshed!! The massage therapists here are on point and the staff is super friendly and courteous.Donnee is amazing and Alyssa is a ray of sunshine!
Our party of 4 were all pleased with the services. Alyssa, at the front desk was very helpful. And Mia, my massage therapist was very intuitive.
Sam at J Sterling Lake Mary made it easy to book over the phone. Jayda gave a great facial and Victoria at front desk was pleasant. Thanks you!
Excellent experience will definitely come back again. Essence was so helpful upon arrival.
I had a wonderful experience,, I was kindly greeted by Essence and I had a relaxing massage from Barbie.
Abeer and Chari provided excelente service.. Alyssa at the front desk was wonderful from the time I walked and bye the time I left. I Will be back.
Nia was very nice and very attentive with paying special attention my problem areas more than most that have done my massages. I will be back to schedule with her. Bella was very nice in the front and had great customer service. Everyone is very nice over the phone and helpful as well.
Ray and Tina are so nice and prompt. The area is really comfortable and gives a luxurious feel!!
Visited the Altamonte Springs location for a couples massage with my wife where we paid additional for deep tissue since the purpose of the visit was regarding shoulder to back pain, which was explained before getting started.Maxwell was my massage therapist and was decent however very light hand wise and it definitely was not a deep tissue massage that I received. I would not revisit this location. Great for relaxing but fair from the purpose of my visit. My 8 yr son does a fair better deep tissue massage, extremely disappointed
Charri melted my neck pain away, and Victoria was pleasant and attentive at the front desk!
Alyssa booked us and we’re so excited for our appointment. She was so helpful and explaining everything and going over all of the options. Can’t wait for my massage.
Its a decent place.. the massage was wonderful and the facial was ok. Im used to more comfortable places but this will do. You get what you pay for. You can hear traffic and noise with all the windows. You also have to pay extra for extractions. Im an esthetician and majority of places already include that into their services. If you dont want extractions thats fine but there shouldnt be an extra fee for basic extractions. However the massages are great and Ill go back for that.
Barbie was very attentive to my request.Alyssa very nice at the greeting of my arrival.