Everyone is very helpful and they have everything that I could ask for. The selection is great and the prices are comparable to the shops in the surrounding area, its the customer service and knowledge and them going above and beyond to make sure my experience is above par.
A mixture of being on a trip, a glance of Turkish bazar and a visit in a museum of contemporary art. Art it is for sure and therefore I recommend to go there between 10 am and 6 pm on workdays to see and experience life how some of these stunning pieces are created.I did not know a quarter of what for or how it has to be use of what is presented in that wide space. But the extremely friendly stuff showed patience and appreciated my interested in their work. I had a great time. And now I can tell: I think there is nothing around smoking (not cigars, that’s different story) this shop has it all or it does not exist. My visit here forced me two days later to get an additional luggage for my flight back home. Thank you guys!
Blue Rat has their very own glass blower that does awesome art with glass.
This shop is an Atlanta classic. Its been making moves since I was a kid, in a lot of ways its the best shop of its kind In town. The glass they have cant be beaten, the people are laid back, and its home man. Its a piece of Atlanta, an icon. An institution. And to some... an inspiration ✨️
Wanted to return something I bought and only had for a couple of weeks it was a scale for weighing food it promised a way to 1/10 of a gram it would not. So I go to exchange it or return it and because the owner was not there they would not take the exchange or return. Be warned otherwise great staff great manager love the place
The people here are quite knowledgeable about the products and they gave us exactly what we were looking for.
They are always friendly, courteous, and quick with their service. And I can get what I need with any awkwardness.
This is the best smoke shop in the USA. Unbeatable prices & the best service. I love Blue Rat & so will you.
The place is a bit overwhelming at first with the amount of inventory they have, so dont hesitate asking a staff member for help. Brett was very friendly, knowledgeable and helped me familiarize myself with the equipment. Wish that bridge would get finished so they can get more business!
Bro with the glasses mad cool, always helpful when i stroll in late at night! everyone else is closed! only thing they need here is a little more parking AND those Tyson terpene cones. overall great environment, shoutout to the girls that helped me too the other night, had me cracking up lol.
Best glass selection and 1 of 2 carefully curated shops in Atlanta. Staff is 1 star after 5 pm. Managers are great but not working in the evenings. Only owner can sell nicest glass. Message them on Instagram for inquiries staff can’t answer.
Staff was knowledgeable, helpful, and curious - great combination. Fantastic selection, both of cost-effective and art glass. Best selection of concentrates accessories Ive found in Atlanta. Do be wary of the parking lot, as its a bit weird.
Great choice of items, but the employees are not very engaging and dont seem to smile much. Cheer up guys! I would think that if they had a Glass blowing demo day 1-2x a week, or another interesting event, The place could get a lot of extra business. Doesnt seem to be very many customers ever there. The quality quantity,and selection of their products is about the best in the business.
I’ve had the same 40$ piece for 5 years that I got from this place, SUPER heady glass. By far best head shop I’ve ever been to.. and I live in Denver…
I’ve come in here a couple of times. The last time purchased a product, I went online to authenticate it through the brand site and they said that the serial number had already been entered. That means they sell fakes. I didn’t report the location although the puff bar site asked. I Literally just called them 5 min ago to ask about a product and they hung up in my face. If I didn’t just get surgery I’d go up there to ask why. That was very rude.
Very knowledgeable staff. Great variety. In house glass artisan that makes beautiful pipes of various colors shapes and sizes in addition to regular inventory. Fantastic incense selection. Reasonable prices.
I used to love this place but the past few years the staff always has an attitude and cant wait to get back behind the counter for a smoke break. I stopped going for about a year and figured Id give them another try last month and its worse then before. Glass is over priced and staff isnt friendly and doesnt like answering questions about products they sell.UPDATE.Staff has not changed, maybe gotten worse since last visit. It’s like they want to argue. You can’t even ask a question without some sort of attitude. Quality of glass made in house is very below average and overpriced. I dread going in this place. Unfortunately sometimes they’re the only place open that’s close.
This shop has to have the best, most varied selection of glass I have ever seen. The staff was polite and educated and let me swap out a piece of my purchase with one that wasnt cracked upon inspection. They are officially my go-to shop for my future glass needs.
Great selection not so friendly service. was looking for a replacement bowl for water pipe and was planning to purchase a volcano then quickly changed my mind since it seemed as though the staff member was annoyed by my description of what i was looking instead being cordial and helping me find what i needed. will find another smoke shop to buy my volcano that ivev waited 20 years to be able to afford. :/
Dont Judge A Book By Its Cover ! Inside The Store Is Huge And Very Well Kept. They Have A Unique Selection Of Merchandise That Are Made In House. Super Cool To Watch The Guy Hand Craft The Merchandise !
Feb./7/2021Today at 4pm I called asking about a particular device and Alexis or Alexa?? Was pretty unprofessional about answering my question by replying if the device was in here I would know although she confessed not knowing if the store she works at everyday (her very words) had the device or not earlier? Yeah Im confused about this customer service. Gotta do Better with the attitude now.. Remember were the ones paying YOU not the other way round.
My roommate and I both bought the same product. mine was faulty. had one working without the default to compare it to. brought mine back. was told I see how its faulty but it works. I dont think it warrants an exchange. very poor handling of a faulty product situation
Have been to many many smoke/head shops in my life. This is a pretty good shop, lots of heady glass thats entirely too unaffordable, but they also have some great functional pieces as well. Goo accessories and a knowledgeable staff help.My only gripe, and one that is more about this space and not the particular location, supply chain management doesnt exist in the cannabis/vape/headshop world. Sometimes they have certain pen batteries, sometimes they dont. Sometimes they have various *Standard sized bangers, sometimes they dont.
Best smoke shop in Atlanta. Cannot beat the prices. Great product. Quality staff members that treat you like family. This is the go to smoke shop in atlanta. They have everything you could possibly need and more!
Perfect place for clearance sales
Best organization in the Atlanta area; the folks there have become my friends over the years and are always looking for ways to make my experience better. Look no further for YOUR local smoke-shop!
Im from Cali and was visiting family in ATL over summer and stopped in and was genuinely impressed. More than reasonable prices and a huge selection of beautiful and unique pieces ranging in size. If I revisit ATL Ill definitely stop by and pick up another great piece.
Im new to Atlanta, living in buckhead. I went to many places trying to find juice for my vape. Im incredibly picky. While they dont have basically any of a variety, the limited amount they do have is AMAZING and LOCAL! And man, their custom blown glass is gorgeous and ridiculously intricate. The staff was extremely friendly, for the most part. Especially in comparison to the other headshops around here that Ive been to. The first guy I dealt with was kindof meh. He clearly didnt want to be at work (which doesnt make sense. Seems like itd be a relatively easy and enjoyable job). But the rest of the staff is friendly and helpful. I plan in going back today to pick up some more Mad Rabbit. Awesome surprise there. Coconut and Graham crackers! Absolute bliss.This place is awesome. I think everyone should visit at least once, if not to just check out the glass case with all the gorgeous custom pieces. Its something we should see in a museum.
Exceptionally knowledgeable staff. I went in looking to try e-cigarettes and knowing virtually nothing about them. The guy who helped me went through the trouble of walking me through the entire process and explaining everything about the device that I purchased. Overall excellent consumer experience and I plan to return there whenever I need a refill for my e-cigs or decide to try a different vaporizer.
A truly gorgeous shop. The people working there are awsome and down to earth. BIGGEST GLASS SELECTION i have seen in a store by far. Would recomend to anyone and its very reasonably priced
Closed 15min early on the 28th and we’re extremely rude. They missed roor commission so we will go to a competitor
They sold us the wrong device then when i took it back to ask about it, the device broke in front of them and they were more interested in selling me another one than working with me after selling me the wrong product that broke in the store!. After being a repeat customer for months on end, i will never go back there!!! 42 Degrees in lil 5 value repeat business not just foot traffic to stay a float...
Extremely large selection of products. From top of the line and well renowned brands/companies, to *PHENOMENAL* and vastly unique glass blown by local artists/glass blowers. They pretty much have it all.Although, I wouldnt really bother if youre only looking for vaping products/e-cigs.But for *Glass*, this should be at the top of your list to visit.
Shop is well kept, staff is usually amicable. 3 stars because they arent always knowledgeable about the products they carry. I just wasted some money, unfortunately.
The staff is very helpful and friendly, and they have all kinds of great deals. The location is fairly convenient for being in the Buckhead area (right off I-85), probably the best independent smoke shop in Buckhead, Mid-Northeast Atlanta.
The best smoke shop in Atlanta. They have everything including a guy who blows glass right in the store! The employees are all friendly and knowledgeable.
I like the Blue Rat. Nice shop with alot of stuff in there. The employees are always nice. I havent met one I didnt like.
They always have what I cant find in vape shops. They may not have the biggest selection of vape supplies(or maybe they do), but Id check here if you cant find something you need. Knowledgeable staff and a laid-back atmosphere.
Friendly and helpful staff,great prices, huge selection and they even blow glass on site... if you need any tobaco/smoke/vape products this should definitely be the first place you go.
Blue Rat is the go to shop. Love the atmosphere and floor space. The employees and owner are all great to deal with. 10/10 one of the best shops in ATL.
It has a great selection way way way WAAAAAY too pricey i dont see the justification of the prices and it for damn sure isnt in the charm charisma or welcoming nature of the employees who like to tell me they dont have it it wont work and i dont know before i even finish the question. needs needs a lot of people skill training for the folks working there id rather hit the hookah shop right up the road
This place has good prices for good products and thats why I drive so much further to go here because I know they will always take care of me better than if I went to a shop that tries to gouge your wallet for namebrand glass, dabbers, etc...
My favorite smoke shop that I have been to, in Alabama. Very cool, unique glass as far as bongs and I think pipes. They have rolling trays, bangers, one hitters, mood mats, everything. Make sure that any glass/bangers/bowls that you buy arent chipped/cracked/broken before you leave. I bought a banger that was chipped where I didnt notice it before I left.
Went to starship for a vape battery was cheap quality fell apart after three puffs called these guys at 138 am showed up at 150 and they took care of me knew exactly who I was and sold me a great quality pen at the same exact price as starship I am now toking away during what could’ve been a very unworthy night to write a review
Best selection and beautiful hand blown glassware. Small parking lot in front of building.
Nice shop. Good stuff, open layout, staff wears masks. Ive been coming here for many years, consistant service.
BRAVO!!!!!of all the tobacco shops I have visited and purchased Items from this is hands done the one that made me feel as they really was interested in assisting me. in my needs or wants or interest in HOOKAH items and accessories . it does not take much to show that your interested in assisting a customer in finding just what they need or may want .I will recommend them to any and all who may inquire . in hookah equipment and or accessories .
Above an beyond In customer serviceWill be the go to spot when visiting Atlanta
They sold almost everything that any other head shop in Atlanta sells. I went to buy Kratom. Even though there was a huge section of Kratom with many brands and different varieties, none of the employees knew or could tell me ANYTHING about it...nothing! It would be compared to me selling ice cream but knowing not one thing about what it is, where it came from, what sizes and flavors it came in...all i know is that its called ice cream, it costs this much and we sell it!Rediculous!
Went here a couple days ago and didn’t know what exactly what I was looking for but the guy who was working was great help and got me what I needed and he was very knowledgeable.
Great place, awesome selection of just about everything! Staff is always helpful and attentive too. Only con, parking sucks.
Nice customer service the gentleman I spoke with assured me they do sale inscents, but not the particular ones I was looking for.
Extremely knowledgeable staff, huge selection, and best prices.
Great place great selection! Was immediately greeted by tyler. He was very helpful and knows his stuff. Will be back
There are quite a few stores like this in the area, but I keep returning to Blue Rat because the store is always super clean and the staff has always been very helpful.
As far as Im concerned Blue Rat is the best smoke shop in Atlanta. Friendly, knowledgeable staff and a very diverse selection of those things that make a smoke shop a smoke shop.
Great find for me!! They also blow glass on site
Best products and merchandise for all your needs. Great gifts for the friends who have everything! Works of art-glass!
Cool spot for vapes,vape juice,etc..I like the hours they keep and the prices are alright.So if your in Atlanta stop by the Blue Rat Smoke shop.and buy me something....
Nice smoke shop...owned one myself for 25 years..the guys here are way to snobby with there attitudes in a urban setting...no one is trying to close you down anymore...relax and embrace the culture...Help all coustomer with service not attitude... RELAX AND MAKE VISITS FUN OR LOOSE THEM TO FRIENDLY STORES
Okay selection, store is 80% glass pipes. Terrible service, unfriendly, and unhelpful staff. There are 3 other head shops in a 1/4 mile radius. Id suggest going to those.
Great Service and Excellent knowledgeable associates that are interested in the customers and the products they sell. Thanks for doing a great job !!!
Cool place but a bit spendy. Not much selection under $50. Not bad but also not good if your not looking for a showpiece.
One of the largest selections of pipes and accessories I have ever seen. The people there are friendly and knowledgeable.
Staff knew what they were talking about. Younger guy was only one working, was attentive to our needs and prices were quite low.
2 Guys in there were super helpful. They helped me figure out what I went I initially went in there for... Ill be back.
Forgot to pack my sleep gummies, and they had what I needed.
Excellent service. Good juice selection.. friendly people.. Great selection of vapes. Very accommodating staff
Incredible selection. Reasonable prices. Did I mention how amazing their selection is?
Wonderful customer service - the staff helped me find exactly what I needed and at a fair price
Waste of time, money and space. We stumbled here by accident. Much better far superior hookah shop just down the street. Also overpriced
Kick A$$ pricing in tons of American made glass!! Knowledgeable groovy staff, in house blower and everything you need at a Smoke Shop!!
Amazing place with friendly staff and great selection. Not to mention, the prices are good.
If you need help finding something shop elsewhere! Nice variety of pipes though.
Place is NICE. The people are OK. They are not bad people, but some are grumpy. They make up for it with a lot of beautiful stuff.
My favorite smoke shop in the city. Great prices. Great selection of accessories.
Great prices ! Locally blown with the glass blower on site :) . Great selection 😊. Thanks guys !
They had everything I needed and although the staff isnt super friendly, they are knowledgeable.
Large selection of stuff. Not too overly priced like some other shops. Staff was indifferent.
The selection is awesome! They customize their own pipes, bubblizers, etc.
Best smoke shop in Atlanta!! Super friendly and helpful staff. Shop has the best selection in Atlanta.
Easy to find, associates are knowledgeable and friendly. Make sure you have your ID!
They have really good flavors but the staff can be a bit unaccommodating
Best smoke shop. Fully stocked all the time.
We got what we went for. The young male who assisted us was Extremely helpful.
I went the store as depend on each person lile. I went to see if has paper roll, so I got one
Cool place.. and good customer service
One of the best(if not the best) heady glass shops in the atl hands down
I knew what I was looking for...but had no idea how to use it Tyler explained to me and gave me an demonstration on how to use the products before I bought it thanks Tyler
Always good prices if you are looking for cbd vapes!
Beautiful store!!! Amazing knowledgeable staff. 4/4
Great selection, great pricing, very knowledgeable and helpful staff.
Customer service was great , really helpful people in there.
Great/Quick service every time I go in! Thanks Guys
Great place. Beyond amazing selection and friendly staff.
Been going there for years great customer service
Miss Ashley is racesand I wouldn’t come back to this store
Great staff!
Super nice , great people ,lots of nice products , very helpful
Courteous staff. Great kratom selection. Great prices on Kratom.
AMAZING!!!!!! Enough said; however, be prepared in case that there is present during your visit, SMOKING IS ALLOWED!!!!
Very nice but way too expensive for my blood.
Guys seemed kind of full of themselves. We get it. You run a head shop. Youre edgy.
The best smoke shop in all of Georgia killer glass selection
Great neighborhood smoke shop in the Cheshire Bridge area. Lots of variety with their products.
Good shop with a very large selection of glass.
Awesome shop with great people!
Good store i come finding coca cola and they got it lol
Helpful staff
Nice shop very informative employee that I delt with
Great low prices and great service.
Only place I go in Atlanta. Always find what I need.
Pretty average everything. Extra star for being open later than the competition.
Great service, selection, and prices
This place is great has every good vape
Staff is help, lots of options and unique art.
Always have what I need and a affordable price!.
Makes their own glass work. Amazing work
Good staff and a moderate selection
Staff slightly more pleasant than usual.
Much like auto repair, it is all about getting the right part at the right price.
Very nice and knowledgeable staff.
Nice shop Ill difently return
Best place around for American heady glass.
This place has always had exactly what im searching for
Good staff and good selection
Awesome awesome folks. And selection of glass.
High prices and not easy to find what you are looking for
Always laid back, always friendly staff.
Quality 1st,where else would you go?
If your going to smoke than this is your kind of store.
Cheerful, accessible and prices are great!
Always kind and courteous to my dogs!
Best smoke shop in the city. Seriously.
Great assistance and knows their stuff
Welcoming. Great selection and pricing.
Have everything you can possibly think of but its high as well
Bad customer service and lack of product selection
Great service and selection!
Variety of products and helpful staff.
In and out. Always good service.
Great place awesome things
Cool staff very helpful
These guys are great and helpful.
Nice people, product, and service.
Great customer service!
Nice staff and very clean
Awesome store and staff
One of the few with a vast selection.
Great awesome and very informative
Best smoke shop in atlanta
Really nice glass here
Dope spot to get your goods
Has everything u can think about & more
Great service and environment
Very nice store
Exactly what I was looking for. Thanks Bro!
Good customer service
Smoke em if y’a got em
Fast and friendly service!
Love love love the customer service
Great glass work
Always kind and respectful
This place has everything.
Great selection.
Great place
Always go what we need
Great shop
Great Products.
Whatever you need smoke wise
Love it
Badasss
Got what you need.
Love this place
Support small business
Great smoke shop
Nice collection
Unique Products :)
Good variety
Wide verity of items
Helpful staff
Best in the city
Rude and obnoxious!
Huge selection HUGE
Cool place
Good
Misleading advertising
Clean and organized
Nope
Life saver!!
Fire Smoke shop
Great place to be
Great smoke shop
Love it
Great place