Joyology Lake OrionAuburn Hills

Lapeer and Dutton, 4898 Bald Mountain Rd, Auburn Hills, MI 48326, United States
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Joyology Lake OrionAuburn Hills
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Ta
Review №1

When I say the customer service was on point! Alex was amazing and very helpful. My first visit? And definitely not my last. The hours are very convenient and their music selection ain’t to shabby either ! Alex was able to give recommendations based off what I liked ? And without spending a Ton too. And pretty goodies for my first visit. Thank you so much Alex!

Ke
Review №2

Great service and selection. Rachel was very helpful and knowledgeable. Highly recommend 💚💯💯

Je
Review №3

Very loud and disorganized place. The place has loud rap music playing so you cant talk to friends or hear them call your name. No waiting area, everyone is is just waiting in the club like environment where you cant hear anything. I just wanted something to help me sleep, wasnt looking for sensory overload just before bed time. The bud was the worst I have ever seen, looks and tasted burnt. Every bud has burnt edges like they over dired it in an oven. Overall cant recommend this place. Maybe its typical for MI but the quality of bud and the shopping experience is very poor compared to what im used to in CO, CA, OR and Canada.

Da
Review №4

I’ve been here a hand full of times and it’s been a better experience every time. Granted they are a little pricey but you’ll get what you pay for. Caitlyn convinced me to get a gram of peninsula garden “Sun Zero” concentrate and it’s just as good if not better then their bud. It’s very gassy kinda sweet. It’s probably some of the top 3 wax Ive had. She was very energetic and friendly. I asked her for her recommendation and she told me without any side remark or comment under her breath. She got everything as quick as possible and out the door within 15 minutes. (It was busy)

Ja
Review №5

I was stoked to find a dispo that was open past 10pm! It is Memorial weekend and I got off work late which caused me to go on Google and search for a dispo that was open at 11pm and offers delivery....lone behold- I found Joyology! I went on their awesome and easy website and they had so many deals and varieties. I saw in bottom right corner a chat now blimp so I clicked on it and asked if I could get a delivery now to my pleasant surprise they said last order would have to be ordered by 1115pm. I browsed very quickly and bought a couple 1/2 Oz. I asked thr chat que if there was any current promotion codes but i didnt want to miss the time cut off and just ordered. The chat bot responded a couple minutes later and explained that they had free items for people spending $25+ and a special of 8 free items for peiple spending more than $100...the customer service chat bot then responded and actually went out the way to find my order and put the free items. How cool is that? So not even 30 minutes later I got a text saying the driver was a couple minutes away and a GPS tracking map to see where he was. At 1145 I got a message that he was outside, I met a very nice man who was so delighted to rexieve my tip and I thanked him for her service! On time, professional, very nice, attentive and its 1145pm! Thank you!! I got inside my house opened the bag and sure enough 8 free big sized (not sample) items! 2 prerolled joints, 2 infused prerolled joints, a free infused peach ice tea, a free 1/8 of flower, and 2 packets of 100mg gummy packets!! It was about $100 worth of stuff! Im so thankful that I found this place! And the flower and prerolls are 🔥 🔥 🔥! Great quality and products! Thank you!Edit review 07/02/24 this was my 2nd time In Store, I came about a week ago as well. The location is very nice, tons of variety, about 10 counter cashiers, 2 people at reception checking IDs upon walk in, they do accept cash and credit- also they have an ATM, both times being here there was about a 5-10 wait and both time I literally qalked in at 9:55pm so I was thrilled they served me and my boyfriend. I will update my photos as well, both times I got a half (2 diff kinds, qtr of each) I spent around $120-$130 bit I got a higher tier of flower. Will definitely recommend both their delivery and in store storefront to my friends/clients!

Ma
Review №6

The expansive choices can be a bit overwhelming, for a first time visit. Hannah did a fantastic job of explaining the choices, prices, and getting me some great dealsI am very impressed with the young lady at the sign in desk as well. Both were very helpful, courteous and professional.I will recommend Joylogy to others, and I myself will definitely be back.

Ke
Review №7

My wife and I came all the way from the Caribbean 🇹🇹 to our first ever dispensary visit, got great service from JenniferF, who explained and did the best sales pitch for each strain 😂. FYI NEW customers get a lot of free stuffGreat service / great experience

Ly
Review №8

I loved going to this place. Not only does it take card but my specialist was the highlight of the entire experience. Lena was super knowledgeable and kind. She suggested all the best strains and knew exactly what to get for me. A great conversationalist as well. Would definitely come back just for this experience. If you guys get a chance, definitely request Lena

Fr
Review №9

Large variety of options to satisfy my needs, but it can get overwhelming. Alex was patient and welcoming. He navigated me through my options and answered my questions and educated me on products I hadnt used before. Best part is he listened to my preferences and went from there serving as a guide instead of just selling me stuff. I was happy with his approach and service, and even happier when i got home and tried his suggestions. Definitely will be visiting again.

Su
Review №10

3rd visit and still satisfied! Every employee Ive encountered was pleasant. Although I dont recall who helped me on previous visits, Alex was very helpful & personable this time. Love the option for Visa as payment. Will definitely be back for sure. Edit. Adriena was awsome on 7/10!! ; Izzy A got me hooked up on the next visit.

Da
Review №11

Hands down the best dispensary in Michigan. The selection is amazing, the facility is clean and looks attractive from a distance. The staff and ownership care and its always a pleasure knowing that no matter what happens they will take care of you. Been to many other local dispos and this hands down is the best. Highly recommend this location and all of their other locations. Thanks again to the staff and owners for a great experience!

Co
Review №12

Lena C was awesome! I have no clue what Im doing when my husband makes me go in. She didnt even make fun of me and chose great for my husband. Nice and quiet and calm night for this wife! Thanks Lena!

an
Review №13

We got Rachel today and she was very knowledgeable and sweet. She was very honest and helpful with everything we needed. She was a great help, I know we will definitely be asking for her again next time.

Ce
Review №14

I want to say Celia M. Was really good on helping me out today . She really did satisfied me with my products. I will be coming back here Everytime because Celia M. Had good service and was really helpful . Keep up the good work Celia M .

El
Review №15

Wow, what an absolutely dismal experience. Curbside pickup. Should be pretty straightforward right? Wrong.Called the number to say hey I’m here and they placed me on hold for over 5 mins w/o even getting my name. When she finally comes back on the line, she gets my name. I wait another five minutes before she’s curbside at my car. At this point she now informs me that since I’m paying debit (which I selected on my order) that I actually have to come inside. I let her know I would have liked to know this before I was waiting over 10 mins but not worries, sure I’ll come in.Mind you- in this time frame two other guests have come after me AND have been able to leave. Before me.I look at the order she has for me and it’s not even my name. I had to repeat myself twice before she would stop playing with the debit machine and went to locate the correct order. When she finally finds my order I do a cursory check just to give it a quick once over. True story- I did a quick peep inside. Regrettably, without pulling each item out, it looked correct.Sadly when I got home I was given TWO bags of incorrect edibles. This entire interaction was not once met with an apology or an attempt to seem remotely interested in helping me.I love that Joyology stocks some bangers but I don’t know if I can handle this level of rude ineptitude. I’ve attached two photos of what I ordered vs what I received on the mess up with my Smokiez gummies.

li
Review №16

This place has an pleasant atmosphere! Paige was freaking awesome & she helped me navigate to what I wanted. Great selections to choose from with some great prices and just simply a top notch establishment. Thank You, Be Blessed, and Create a nice Day!

Ke
Review №17

As a first-time customer, I was a bit nervous, but the manager was incredibly polite and helpful they also went above and beyond by throwing in three free goodies with my vape pen purchase gummies and two pre-rolls!I was blown away by their generosity. The manager clearly values their customers. They looked out for me as a newbie, and I really appreciated their thoughtfulness.Thanks again for the awesome experience!

Ja
Review №18

So I’m traveling for work here for a few months from Florida. 3 minutes before close yes I’m awful. But hands down Mia! Straight forward only register open was beyond amazing recommendations on recommendations and they were all the best choices . Bottom line great hospitality and service A1 and very genuine the most amazing person meeting since being here .And I had needs she provided with top notch service. But overall will be back and by far one of the best around in the state the staff and closing manager was beyond everything you could ask for in a mellow establishment with great products and great support staff with anything and everything you could need. Ps the reason you may catch her on a good day is shipwreck prerolls but all jokes aside top notch her

Dy
Review №19

I have used Joyology many times and have almost always had a pleasant experience. The one time I had a negative experience the manager of the store personally called me to make it right and they followed through the next time I was there. They even hooked me up with some extras. I was pleasantly shocked. This store truly cares about their customers. Not to mention, they have the best selection of products in the area. I highly recommend this store!

Je
Review №20

The store itself was really nice but a little bit overwhelming especially for a first-time visitor. We let our tender know that it was our first experience, but she almost seemed to be bothered that we were there. I wish she had spent a little bit more time explaining things to me or taking my questions into consideration, I did make a purchase and Im decently happy with it. I was overcharged in the first transaction and I caught it. She tried to explain it away as fees, but eventually agreed that it was too much after asking if I was going to need a receipt, which left kind of a sour taste in my mouth. I also felt pressured to leave her a tip. We were told upon entry that as first time visitors we would receive some kind of discount or bonus, we mentioned a few times that we were first timers, but she didnt seem to acknowledge there was any kind of a benefit to being a first time shopper. Im definitely going to check out some other dispensaries in the area, but I dont think Im going to return to this one.

Ta
Review №21

Great experience! Mia was lovely. The line moved quickly. Great place products and people! 10/10 will be back!!!!

Sa
Review №22

Anthony was super helpful! First time going to a shop by myself and he was very patient as I didnt know a bunch. Well certainly be back! The whole vibe was chill.

Li
Review №23

I had an exceptional experience with joyology. The customer service team was incredibly helpful and attentive to my needs. They went above and beyond to ensure I was satisfied with my purchase. Their prompt responses and friendly attitude made the entire process smooth and enjoyable. Highly recommend!

Mr
Review №24

Emily was very attentive and knowledgeable. She answered every question and was knowledgeable with her answers that helped me get exactly what I needed. I can say because of this experience I will 100% be back!

Da
Review №25

Anthony in Orion, MI took such good care of me. Knowledgeable, friendly and personable. Location is clean and casual, really felt welcome. Will absolutely suggest to friends and will be back myself

Na
Review №26

If you go to Joyology make sure you ask for my dog Anthony! Good energy and has amazing taste in flower. I’ve let him pick out my weed multiple times over the last couple weeks. He never disappoints 🫡

Ja
Review №27

I just left Joyology and I can safely say that this is one of the most welcoming friendly places I have ever been to Lena was amazing and she is amazing. Every time I come in she is so real and so sweet. I always have an amazing conversation she Always hits its spot on with product and recommendations. She really excels at her job.

Ja
Review №28

Great experience from the entrance to the exit. I didn’t get the name of the woman at the front but she did great greeting me as a new customer. Mariah, the one who helped me inside called me by name and was quick to help me with my purchase. Even going to the back for me to see if they had more of what I wanted. Overall great experience, and I will be giving more business.

Ry
Review №29

Has just about everything you want or need, very clean, great deals and professional. Id give a 5 start but some of the staff wasnt as informative as I hoped but thats just as much my fault as theirs. All very helpful and definitely easy to look at, my goodness!!!!

He
Review №30

Madison was very helpful. I also appreciate Rachel at the reception desk checking in. She gave us some great tips on what we may want to look for.

Li
Review №31

This place is amazing! First time customer appreciation freebies were the best I’ve seen so far!& Thanks Anthony for the great service and knowledge!

Ju
Review №32

I had a complaint, and a few hours later the manager Sammy called me and resolved the issue with no hesitation. They really do care about the customer and the customer experience, I appreciate that. Thank you.

Br
Review №33

Just want to say thank you to the whole Joyology team. Last week I had an issue and not only was everybody extremely helpful, their GMs reached out to help resolve my problem after hours. Their dispatch was very helpful and respectful and overall just a great experience. Thank you all so much.

Fa
Review №34

I’ve recently been up to Joyology and JuliAna was a great help. She was the most prettiest blue green eyed girl, she answered all my questions and helped me in every way. She held a good conversation and made me feel very welcome, will be back soon!

Cy
Review №35

The budtender was curt.. They don’t give change so each time I come in a pay almost $1 more then what my order total is (including all the tax)! Honestly that is totally taking advantage of the consumer, I won’t be back, Planet 59 has great deals AND they aren’t trying to screw me out of money.

As
Review №36

Be careful when ordering they tell you you’re in the range then when they get there your receipt shows a 10$ delivery charge for being out of range I live 5 miles from joyology I order at least 4 times a week 20 min for delivery I get the same thing everytime and it’s always 23$ now it’s almost 40 will not be ordering here anymore sick of the little games they play and the girl who works in curb side is a nasty person skinny abs blonde she brought my curbside order out and threw it though my window . You guys suck

ma
Review №37

Lena was amazing. She was friendly, informative, funny, and just all around a huge help. I’d be back again in a heartbeat.

Ar
Review №38

I come here frequently and I have never had such great service as I did today with Emma! She was patient, helpful and very knowledgeable. Don’t get me wrong.. customer service is always very good from the time I walk in the door until the time I leave , but thank you so much Emma for helping me out today. I hope your managers recognize how truly great of a worker you are.

ta
Review №39

I come here all the time and my service is paralleled to none. Alex was a tremendous help and was extremely knowledgeable when it comes to the products that joyology carried. 12/10 in and out like the vegan burger joint !😁

CJ
Review №40

Today was my first visit to Joyology! Mariah was very friendly, as well as helpful and knowledgeable about the products. Great smile, great attitude!

Da
Review №41

Just a really solid spot. You can come in and confidently spend some money knowing its going to be worth it or get some great sales on a wide variety of products. They 100% stand by ALL their sales and the very few issues Ive had they have gone above and beyond to frankly a surprising degree. The only complaint I have is the wait times occasionally but they have points of sale in every direction and its simply a testament to having happy returning customers.

ch
Review №42

Hey Alexis was a big help from when I first walked in. Perky and welcoming energy plus she was gorgeous. Made sure she notified me of the deals that were available and even gave me some good items for being a first time customer. Got two Eighths of some crude boys frosted bud and some infused top shelf and they all smoked beautifully!!!

Na
Review №43

I received a mailer for a lot of great deals from the Lake Orion location. I went online, picked out $134 worth of edibles (I would receive $25 off plus 4 gifts if I spent over $100), but when I got to the checkout page, it kept changing my address even though I kept clicking save. I tried to call the business, but not only did no one answer, an automated voice answered telling me to leave a message but then said I couldnt because the mailbox was full. There was also no chat online nor was there any other way to contact the company. While I realize that they are probably very busy, for a first time customer, I can say that they definitely lost my business. It all seemed very untrustworthy.

Sh
Review №44

So I would like to say that I dont know go to dispensaries too much nor buy a lot out of it. Yet the Joyologist Anthony K. Is amazing at customer service and helping you find what youre asking for, very pleased with my decisions! 301 Ill be back =)

Li
Review №45

It went well and shout out for the driver she was excellent 👌 . And Ill order from you for now on thank you. And have a blessed day.

Iv
Review №46

Unbelievable customer service. Kish accommodated us and answered all the questions we had with enthusiasm and even recommended some products that turned out to be amazing. Will definitely coming back to see what more he and Joyology have to offer!

Ar
Review №47

Emily was very helpful to me today when my Apple Pay wasn’t working 🥰

Ti
Review №48

Kristijana was amazing! She helped us out with her personal recommendations alongside what we wanted and some awesome freebies for my birthday/being a first time customer. This location is POPPIN also, very nice spot 👍🏻

La
Review №49

Budtender Jordan B. was amazing! He was very respectful, cool and helpful. He didn’t catch attitude with my selection, let me pick and helped regardless! I had a couple of deals to use and instead of getting an attitude or frustrated, he put all my deals through! To end the transaction off, he gave us goodies! Can’t ask for a better experience than that one right there!Enjoy the point system. The deals you get through email is cool. The red tier is supposed to be “bottom shelf,” but it’s hit to me a good 8x outta 10. They have a good selection, I do wish it was switched out more often tho.

J
Review №50

First timer!!!..Very Friendly at door, I have a service animal they are pet friendly ☺️😺 🐶🐕 First timer deal I got a FREE 8TH..AND IT WAS GOOD BUDD NOT HOMEGROWN!!!!!PLUS A FREE PRE -ROLL you actually get TWO CHOICES.....I PLACED A ONLINE ORDER SO I DID LIGHT BROWSING,BUT THE 6 ITEMS I LOOKED AT WHERE LOOKING GOOD. BUNCH OF PRETTY WOMAN WITH PRETTY WEED, CANT LOSE!!!!

Li
Review №51

Lena was very helpful! I am a first timer at Joyology. She was very pleasant. Thank you for all the guidance.

Co
Review №52

Mariah was extremely friendly and knowledgeable, she helped me find a great special highly marked down on some AAA product!! I love this store Ive never had a bad experience coming here. I have to say though the music is just way too loud for me I dont know how the employees stand it all day.

Bi
Review №53

I really enjoy going to Joyology, very friendly, Ive been taken care of every time Ive been, Great deals, And I love getting my rewards and my freebies, I preferred quite a few people to come here, and I also brought quite a few people and they loved what they purchased, One of my favorite places to go 🤗

Do
Review №54

No matter when I visit I get great customer service, all the budtenders are always very attentive & knowledgeable. I love giving the budtender a dealers choice with $20 and always end up with something great!!My fave dispo hands down

Re
Review №55

Alex was so great and helpful, he really help me out when I did not really know anything. He is the best will come back for sure just to see him.

za
Review №56

I love this dispo. Prices and selection are excellent. You will not be disappointed. Johnna was my budtender and gave me an amazing experience. Whenever I asked a question, she knew where and what to get. I highly recommend her. Hell I highly recommend this location. I go every week.

Li
Review №57

Happy 710! Ethan was awesome. The place was packed and he showed so much patience. Friendly, funny and helpful, he made my visit enjoyable. Thanks Ethan and the girls at the front desk.

Jo
Review №58

NOT IMPRESSED!!!!!Paid 122.00 for 14gs of flower, dose not burn clean at all hurts my lungs and smells like melting plastic. So much for trying a new place, should have went to Pure Oxford never have a problem, always fire l. Even their cheap flower is good and burns clean

An
Review №59

First time ordering delivery. I got a bit concerned as it had been over the scheduled time & hadnt heard from them. I did the online chat, they reached out to the store. The store manager called me back within minutes of the chat on his personal cell #. He apologized for the delay as they got slammed , assured me it was enroute. Gave me a discount for the inconvenience. Super personable & apologetic. I already love this location in person and this just solidified how truly wonderful their staff is. I highly recommend them. Really appreciate the quick response back & I totally understand its a Friday during rush hour so Ill be patiently awaiting my delivery.

Ha
Review №60

Always a great experience. Emily is so kind. Got me 2 free pre rolls and saved me a bunch of money. Thanks for the best time always team.

sa
Review №61

Amazing Ceila is great shes patient shes thorough she has a thriving personality she is definitely a keeper. She made my day, she also has a great sales pitch i got more then what i went for just because she was very helpful

Ra
Review №62

Fun employees very joyful. Very nice and helpful. Beautiful personality. Make my day

Ka
Review №63

Ive had emily three / four times. And shes been so accommodating. The staff, managers have helped wt orders and help with my points. Today they made my day 😘

St
Review №64

Heather was great ! Always has my order ready. The curbside entrance makes it easier for pick up as I’m temporary disabled

Ke
Review №65

Rennas was definitely 💯 I appreciate how he called me to make sure I understood the policies associated with my purchases. He Also apologize for my wait times and hooked me up for the inconvenience. I will be back

Ri
Review №66

My Budtendet Lena was very knowledgeable and super friendly. With so much to choose from it was awesome to have a guide to help navigate me in the right directions. I was able to get everything I wanted and needed and also at a really great price. Thank you Lena for making my experience so nice. And thank you Joyology for making sure you have the right people for the job! With so many dispensaries to choose from, Joyology rises above the competition with their great Budtenders and such an extensive inventory that there’s no need to shop anywhere else! They even take VISA! It’s about time! Just look for the building covered with green Christmas lights, and they’re open till Midnight!😍😍😍😍😍😍

Am
Review №67

Placed my order at 2:45pm. It said about 1hr. 3hrs later not so much as a call, email or text from them. I called to cancel even then still no apology they said supposedly it was on the road but after I waited over 3 hours I dont even want it no more Ill go somewhere else been ordering from them for since the day they opened I dont think Ill be ordering from them anymore. Completely and utterly disappointed!!!

Th
Review №68

I did an online order today and used dutchie to pay for it. For some reason , it would not let me use my 758 points that I had saved. I tried to call And see if they could give me my discount Since they would not do it online. The girl on the phone was very rude and said Said she had too many people in line to deal with this right now. She said I would just have to use my points the next time I get a order. If you dont have time to answer a couple questions on the phone you dont have enough employees! I will probably do one more order through this place to use up my points and im done with joyology... Update.. Literally 10 minutes after I left my review.I got a very prompt phone call from the General manager. He was a very nice guy and went out of his way to make up for the bad experience. Not only did he double my points. He said he was also going to give me a couple free samples on my next purchase. Thank you!

Te
Review №69

Gianise was an absolute a joy to of met. She was very attentive to what I was looking for. Definitely asking for her again on my next visit. I give her 10 stars 🌟

Ja
Review №70

**update, Caitlyn was frigging awesome as well!**While i know all the staff I have dealt with have been pleasant and helpful to talk through product. However Emily went above and beyond, hunting through the computer inventory and the store to locate a hard to find product that is often sold out.In addition, Emily was able to work through my common issue of my discount not applying properly. Normally it involves a conversation with a manager (who has already done this dance with me multiple times).

am
Review №71

Lena is a rock star! So sweet to my mama and me while we shopped. She asked a few questions and gave us awesome recommendations. 🤩⭐️🤩

Sc
Review №72

Very helpful and knowledgeable young lady. The price she told me ended up being exactly right. As a disabled service connected veteran Joyology helps me get through the times I can’t see my primary doctor at Va. so I appreciate the knowledgeable staff.

Mr
Review №73

Awesome experience visiting Joyology, my Budtender Anthony was Super helpful on finding me the best priced flower. Hard working Man ✊

Ja
Review №74

My first time was very confusing. It was a lot I was qualified for that was not explained to me. Ms B Madison seemed very bothered as well. I wouldn’t want to refer anyone and have them get the type of experience I got. If I do return I hope my next experience is better than my first. I also believed I was overcharged. They have to remember what’s on the shelves smh.

Ja
Review №75

Mariah was very helpful and recommended other products to try. I’m kind of stuck in my ways when I find things I like. Mariah knew her stuff.

As
Review №76

I had Lena as a bud tender and she was amazing! I had an aweful day and she just full on helped me so much and made it better!!! Good time (:

An
Review №77

We throughly enjoyed our first time visiting Joyology! Bushra was friendly and knowledgeable. The shop is clean and we were surprised to learn they are dog friendly! Thanks to B we will be back.

Ce
Review №78

Emily B. Really helped me out!!! I had a lonnnng day and even though i had my pre-order i placed before i got there, I still wanted something that smoked really good to ease my mind. Emily helped me out with that, and I just wanna give a big shout out and thank you to Emily B!!!!

Ja
Review №79

This place is amazing. Anthony was a huge help and was very knowledgeable of the products. I would recommend this place.

li
Review №80

Great products great prices, always greeted when i walk in the door. Makes you feel comfortable like everybody connected

Mr
Review №81

The staff is rude ,slow and unprofessional if you get a delivery it takes at least 3 hours and they will mess it up anyway. Going in the store will take 40 min at least no matter how busy. Worst dispo in michigan from top to bottom . the 20$ free delivery keeps them in business I had to go up multiple times multiple days to get a refund and offered nothing for my troubles

fe
Review №82

If you order online don’t trust the price it gives you in the page. Online it was telling me after taxes and everything my order was coming out to $159 when I got here it was $166 after tax… Do not use your card either they add on a 5% fee… kind of sad the Exclusive store in Lake Orion closed I usually never come here …

Le
Review №83

Anthony was awesome, very knowledgeable and friendly. They have good deals on lots of different things.

ka
Review №84

Nick was one of the best budtenders Ive ever encountered!! He was patient, and honest and had us laughing. Also, shout out to Matt (as always) for coming through with that lanyard!!!! Thanks joyology

De
Review №85

Amazing store with seemingly friendly staff. Lena helped me as a first time customer, the amount of product was a bit overwhelming to me but she was super helpful and gave great recommendations.

Tr
Review №86

I Loved Mariah Energy 😍, She took her time and made be feel comfortable. Made sure I was Satisfied & I really appreciate her because it was my birthday and 1st time there. I would definitely come back because how comfortable she made me feel. If Good Vibe was a person it definitely was her. I Love you girl, your Awesome and Great , P.S i Love your hair🙌🎊💯

Ju
Review №87

Mariah was wonderful, she asked all the right questions and recommended to me based on exactly what I was looking…I will be returning and requesting her for those I bring along as well

Di
Review №88

Lonea was awesome ! My neighbor Hank lives across the street from me and he told me to check out the new location in Orion Twp. I was so impressed with the store, I probably could spend hours in there asking what is this, what does that do? I will definitely recommend your location to everyone I know. Because Lonea will be the reason I return. Customer service is very important to me. I live in Sterling Hgts. And it’s definitely worth the drive.

No
Review №89

Had a great experience! Tons of freebies and rewards and Jillian was very knowledgeable when helping.

He
Review №90

Gianise is amazing! It was our first time here and was super helpful and knowledgeable. Definitely will be back and bringing all our friends! 🙂

ji
Review №91

I came in for the sale and Madison was great. Very happy and helpful. A pleasure to chat with. Got my great deals in a timely manner. A+ service! And very nice to look at as well. Bonus plan ☺️

Za
Review №92

This place sells , carts with burnt coils, disposable 1g rosin that don’t work half of the time. False marketing disposables will say 1g and they are .5 g in store. They also have a “special ” deal for stizzy pods BOGO . LA times did an article about how much pesticides go in there. Leave it at that

Da
Review №93

Third time at this location, well organized, large selection, Anthony helped me find what I was looking for and was very helpful finding deals in my price range, and good at upselling

Fa
Review №94

She has a welcoming, warm, smile, and great personality to match it she has a high and bright Vibration that brings a delightful energy Makes my day to see such a beautiful person being their self

Ka
Review №95

I was I was in Joyology 1-14-24 Alex helped us he was very good. We appreciate his service. We are from Ohio, we look forward to coming back to visit.

Ba
Review №96

Caitlyn is the best I have ever experienced from a dispensary in my life. The 5 stars are for her and her only. Appreciate the attention to detail and service. Will be coming back just for her to be my bud tender.

Tr
Review №97

Lonea is awesome! Very knowledgeable and helpful hopefully will get her in future transactions! The whole place is a vibe will definitely be back.

Pa
Review №98

Paige was an absolute joy! You see what I did there ❤️ truly a little cutie with a fabulous personality and knowledgeable enough to help me decide what I needed as it was my very first dispensary visit ever! I’ll see you again Paige! Thanks!

As
Review №99

I always do online orders, picking up is always super quick and easy, which is very important to me. They have the best edible deals around. I also had an issue with one of my visits and management reached out and took care of me… it was refreshing!

Da
Review №100

That girl was every bit as helpful as she was pretty! My first time there & from outta state she was really knowledgeable. Of course I would come back there,I wouldnt go anywhere else. Cant wait to get back & blow my friends minds.

De
Review №101

Bre was awesome, she was helpful finding me a good deal on some rosin.She was very humble and kind with a warm friendly smile. Go see Bre🙂

Da
Review №102

Rachel R helped me out was very informative, knew where everything was, very polite

Ad
Review №103

Sal our budologist was amazing. He was very informative & educational. This was my first time here & he was an excellent. When I come back I will only request him 😁

Ry
Review №104

Very friendly and knowledgeable about her job! Always a pleasant time visiting and very helpful!

Ad
Review №105

Today was my second visit to Joyology Lake Orion.I went in for a special on pre rolls. I can say I like the set up and atmosphere.However my bud tender, Bursha, was not friendly. I started to tell her what I was planning on getting. She was walking away from me before I even finished my sentence and I had to chase her down. She proceeded to tell me she didnt have an item. I told her she could get the 2 I wanted that she knew was there and to pick out the other 3 and that I didnt care what they were as long as it was hybrid. She did end up finding one of the items that she hadnt heard of. She then went and started ringing me up without asking if I was done.She just came across really rude, and short. And didnt seem to want to be helpful when I was asking a question.Later on I was telling my friend about my experience and she said she had also experienced this issue with the same budtender.Once I got home, I was looking at my items and seen she did not get me the requested hybrids,but an indica and a sativa. Thats partially on me cuz I should have looked in the store.On the plus, I got free edibles for my birthday.

Ly
Review №106

Everything and everyone, workers and costumers were great. I was a new costumer. A man was helpful explaining how the board works. A couple of ladies were pointing things out. It was great

Ci
Review №107

My first time there & I didnt have a very good experience.First, the sales people werent very helpful paid a lot if money & if I wanted to use my credit or debit cards but they only accept Visa no Mastercard. Second, if your new to pot & yourenot sure what to buy I suggest to go to a different & possible better dispensary with knowledgeable staff.

ly
Review №108

ALEX is AWESOME! Best First experience ever! Extremely knowledgeable and helpful. Easy to look at. Chika bow wow

Ra
Review №109

I went here for the first time last weekend and was very happy with my purchase. It was very well organized and the people working seemed very friendly! I was looking for a particular strain, and Leah was happy to assist in finding it! Thank you and Ill definitely be back again!

Jo
Review №110

Erica was so helpful!! Made my first time feel like I was a part of the Joyology family! Staff was so nice and the transactions were smooth and quick! Got in and out without any issues definitely recommend! Bud and prices were great too!!

Ja
Review №111

First time here! Was lucky enough to be helped by Gianise and I thought I was back at home with how friendly she was and the deals she got for me 10/10 recommend will be back!

Co
Review №112

Great and very friendly customer service, good music playing, a monitor to know what to buy and where to be served. Excellent product as well.Will come again anytime Im going to pine knob

Em
Review №113

Had the best experience here and its all thanks to the amazing workers and the vibe they present as soon as you walk in. I was helped by Mariah and she couldnt have been any nicer and patient! Especially since Im new to smoking and can never make up my mind on what I want lol. She was super knowledgeable about everything and when I had a few questions after my purchase she was happy to answer them. You guys got a loyal customer for life thanks to her and your amazing staff!

Le
Review №114

Mariah my favorite employee. Everytime I go , I go straight to her , very helpful , nice customer service , beautiful , great communication…….

Ke
Review №115

Joyology = Best. Dispensary. Ever.Nia, Tati, and JuliAna = Best. Employees. Ever.Youll never be disappointed here. Nia is ridiculously friendly and outstandingly knowledgeable about everything, definitely listen to her recommendations!!! Also, Tati and JuliAna are the unsung heroes of the front desk! If you walk in the door and see either of those receptionists, then the stars aligned and youre in for an amazing shopping experience.Honestly its impossible to leave Joyology in a bad mood when they have such a wonderful team - that should mean more to a customer than just the products. Happy 7/10 and thanks again for being awesome!

Ra
Review №116

Anthony was of great help. He’s the man !!! Knew exactly what I needed and should buy for my needs. Shout out to Anthony !!!

Za
Review №117

Staff is friendly, knowledgeable and if there’s ever an issue the Management is more than happy to rectify the situation and make it right any way they can.

Al
Review №118

Hannah was very pleasant. She answered every one of my questions. And pointed me towards some new things to try later.

Go
Review №119

Team Member Gilian was knowledgeable about the products she made great suggestions- exactly what I was looking for! Ms Gilian suggested I use my reward point saving me 1/3 the price. The atmosphere Gilian created was that of Joy and Happiness. Thank you Gilian!

Em
Review №120

I had the pleasure of getting assistance from a sweet girl named Gilian. She gave me top notch recommendations and was very friendly the entire interaction. I’ll come back to this location in the future, thank you!EDIT: this place is scummy as scum can get. The managers openly berate their employees on the sales floor in front of customers and the lady at the front is also nasty. Spend your money elsewhere, go to Oxford or Liv it’s worth the drive.

An
Review №121

Mariah was exceptional, she was so polite and so comforting . It was my first time and she made it so enjoyable. I was very nervous being in a new environment but she made me comfortable and made it very easy to pick my products . I recommend her being in a higher position and recruiting people to work for you guys, she loves the company and gave me a very good insight to how you guys treat your employees. I will be visiting soon !!!

Ly
Review №122

I come here all the time and love it. They have a large selection of products and the people behind the counter seem to know what they’re talking about. They have good deals which is ultimately what brings me in. Emily in pick up is the best though! Hands down.

Da
Review №123

1st time customer.She was very informative, helpful and very pleasant and polite.Made sure I got all promotions.1of the most pleasant tenders I have encountered.Thank you for making it a wonderfully experience

Ge
Review №124

My bud tender was perfect, as always. They always know what I want and take their time to make sure I walk out of the store with what I was looking and feeling like I didnt spend all of my money. Great prices and she always helps me find the best deals. She gets a 10/10 in my book.

Ki
Review №125

Bushra, was absolutely amazing today! Hey girl, don’t worry about it You’ll figure out how to lock that tip box soon lol you guys have a great week

cr
Review №126

Rachel was awesome and this isnt the first time Ive dealt with her. She knows exactly what to do to find what fits your personal needs. Ask for her shes amazing

St
Review №127

Had and amazing experience today for my first visit to joyolgy great deals amazing vibes Luna was extremely helpful and very nice overall experience 100% will be back soon 🩷

Fl
Review №128

:: I love Joyology and Anthony is always so knowledgeable and friendly! He’s the best!

Ka
Review №129

Great place with a knowledgeable staff. We had Natasha today and she was patient and knew a lot about what we were looking for. And we dont know much so its super important!

Je
Review №130

I’ve always had great experiences here, and the staff is always friendly and understanding!

Cy
Review №131

Wicked awesome first time customer deals! Friendly, knowledgeable staff. We really enjoyed our first visit.

La
Review №132

Rachel is very nice Person and she help me find good products and I love the fact she help others out what they need and I hope to go back soon

Je
Review №133

Was there on July 7th. First time there and I was very pleased at how excellent the service was. I’m telling everyone and I will definitely be back.

Sh
Review №134

Mia was awesome. I was from out of town, first time shopper at the store, and she was absolutely great. Most knowledgeable dispensary worker Ive met. Shes a keeper!!

Mi
Review №135

Rachel was awesome. It was her second time helping us and we would request her if we could. BTW the Blue Cheese Platinum Indica is oddly sweet, we like it.

No
Review №136

Anthony is the best man this guy needs a promotion asap. great work and pleasant energy

Ja
Review №137

Today, I had a fun and awesome experience from my bud tender, Lena. She asked me what I was looking for and executed the sale very well. I will be returning for her service.

Wi
Review №138

Anthony was very helpful with his knowledge of the product, would visit him again 10/10!

SH
Review №139

Lonea gave me and my mom excellent service. She was informative and very polite. Shout out to her i hope shes my budtender everytime!

Gr
Review №140

Always pleasant and very friendly in store or delivery (Ive done both). Now they have a card reader for deliveries!! FRAKIN AWESOME!! 👌

La
Review №141

Was nearby and decided to give Joyology I try. Great experience. The lady at the desk who checked me in was very friendly. Other one was not as welcoming (not to me but the guy behind mme) 😆 sorry. Budtender Rachel was excellent. Friendly, outgoing, and got me everything I asked for and recommended a topical that I can’t wait to try. I’ll be back for sure.

Ta
Review №142

Yall need to keep Anthony because he for sure can get folks right. his recommendation is top tier !

Ma
Review №143

Alyssa always knows how to read my mind when I get lucky to have her as my budtender. Her personality, big smile and wonderful costumer service goes a long way and makes me always come back!

Ch
Review №144

Lonea was great. Nice young lady that was very helpful and knowledgeable

Ry
Review №145

S/o to Jannah for taking care of me, best budtender! Very knowledgeable, customer service sensational. Whoever taught her, kudos to you. Go see J!$

Br
Review №146

They accepted my fake ID for months and then randomly took it away from me but they said “you can come back when you turn 21”. I turned 21 and I came back just to be told that I’m banned from the place. Must be hard for them to keep their word when the place is staffed by a bunch of adults with the intelligence of children. Do yourself a favor and shop literally anywhere else.

St
Review №147

First time there. The place is beautiful and the selection is top tier. Rachel was a sweetheart and super cool. I’ll definitely be back and will recommend to other’s.

Ki
Review №148

Bre was the absolute dopest. Very helpful and I got a lot of free stuff. Definitely will be back. And they open late on Fridays

Sh
Review №149

Jameel was welcoming as he showed multitasking as his strong suit. Knowledgeable and ready to educate on new card payment procedures.

JO
Review №150

It was the best Luna really attended me with the best service down @ Joyology if you have the chance to visit look for Luna she’s great @ what she does 👍🏾💯

Dr
Review №151

Paige was awesome!! Very patient, pleasant and polite... Ill definitely be back!! Thx

Bo
Review №152

Sophia is great, very knowledgeable and very quick at getting you taken care of, without pressuring or rushing the customer. Her smile and attitude are a huge plus as well. Thank you Sophia, I will be back.

is
Review №153

My budtender Alex was awesome! so helpful & able to give me his take on some of the products AND HE DID NOT DISAPPOINT! thanks alex!! 10/10 would be lucky to get him again!

Br
Review №154

Great experience with no difficulties. Will purchase again. Thanks

Je
Review №155

She was very welcoming and friendly and very helpful she was confident and she knew how to do her job she got me exactly what I asked for

Jo
Review №156

I was a little nervous my first time. But Gg made it joyous. She was nice and personable. Thanks Joyology for the Cloud and the memory.

Si
Review №157

I loved Celia M. Her vibe was gorgeous and celia shes the hottest women i seen in a min . But the store vibe was felt like I was in weed heaven

al
Review №158

Everyone is always nice and helpful. Rachel the receptionist answered all of my questions when I called in a nice and pleasant manner. 🙏🏽

ni
Review №159

I really enjoyed my first time here lonea was very helpful and friendly, thanks go out to her for the amazing service.

Mi
Review №160

He was great! I asked him a few questions and he was patient, knowledgeable of the products to steer me in the right direction. Thank you Alex!

Ch
Review №161

Always good deals i usually only go here anymore they have everything your heart desires. Shout out to Danny hes the man!! Always them choice buds 😂 and ive even dealt with the owner on a mix up and he hooked me the hell up for it! It won me over i must say and there had only been the one time and it was minor above and beyond i wont forget ya!

Ch
Review №162

Twice now I’ve got gummy’s from there once it was missing one now I get one with nothing in it totally clean inside never nothing in it will not be going back again to many other places to go and not be cheated

Ch
Review №163

Amazing products and selection! Sal was soo helpful in making sure we got everything we needed at a good price. Don’t sleep on Joyology!

Hu
Review №164

Great place great deals and everybody’s very friendly and the atmosphere is really good and Lena c was very nice and made me smile

Ve
Review №165

Super nice, very helpful. I had a great experience 🥰

St
Review №166

Hope was wonderful! Very engaging and informative. One thing though which doesn’t have anything to do with her, I was charged more than Dutchie stated, about $6 more. What’s up with that!?

KI
Review №167

If you go there, ask for Rebecca! She was friendly, very very knowledgeable and helpful. I had LOTS of questions regarding different issues and she answered EVERY ONE OF THEM…all with a smile. She didn’t get “attitudish” or try to rush me along. She was a great representation of Joyology!

A
Review №168

Always friendly and helpful staff. Matthew made the process quick and easy and I always appreciate the suggestions given. Never a shortage of good product and good ppl!

Li
Review №169

Lena was great. She was a huge help with it being my first time there. I will be back. Thank you Lena. 🤘

Lo
Review №170

My first time there. All this is new to me. She was very helpful at explaining everything. Definitely appreciated her patience. Will be back.

Pe
Review №171

First timer here. Was greeted promptly and warmly by Lena, who listened to my concerns and directed me to the appropriate products.

Wi
Review №172

Rachel was awesome. She helped me through the whole transaction. As a newbie I didnt feel overwhelmed

Pe
Review №173

While assisting me with my purchase, Emily was very kind and thoughtful. When it came to answering my questions and letting me know about more savings in the future, on other name brand products. Emily was patient and very polite .Thanks, Emily

Br
Review №174

Bre was amazing. Cassidy had the most fire playlist goin

Em
Review №175

Danny is a joy! He is wildly knowledgeable and made excellent recommendations for my requests. He’s my preferred professional at Joyology. He should be yours too!! Run, don’t walk, to see him!! 10 ⭐️ Stars!!

Ta
Review №176

Natasha was great. She told us about the sales, which products she likes and answered questions about things we had no intention of buying but were just curious! Thanks for always hiring great people.

Br
Review №177

They accepted my fake ID for months and then randomly took it away from me but they said “you can come back when you turn 21”. I turned 21 and I came back just to be told that I’m banned from the place. Must be hard for them to keep their word when the place is staffed by a bunch of adults with the intelligence of children. Like seriously imagine being an adult and telling people you work at Joyology. Yikes.

Ch
Review №178

Bre is great! She was super patient and suggestions were fantastic! Thank you bre! Hope to get you again!

Ro
Review №179

The experience was great. Emily was fantastic. She was very kind, patient, helpful, and knowledgeable.

Te
Review №180

As usual never told budtenders name, they call me by the name I dislike. You told me before you told the budtenders to tell all customers their name. But they never do. I wont leave a tip with out. Checked in 8-20-24 still no name given by budtender, told they would be wearing name tags, no one in the building was wearing a name tag, no tip. Funny how no one gets their budtendersName or told about current deals.

Pi
Review №181

Thanks Matthew. U wouldnt take the tip but u definitely deserve at least this!! #MyDeliveryGuyUpdated visit: Shout out to Mariah!!!

Ra
Review №182

One of your delivery driver Shaun has Great customer service its always a good sight when he pulls up with my Medicine in a timely fashion 😂😁

Aa
Review №183

They give product away for good reviews but this place honestly isn’t good. Prices are usually way over. Flower is consistently bad and overpriced. Staff will rush you. I prefer a knowledgeable staff over anything else.

Sk
Review №184

Paige is my favorite by far! She’s always so kind & helpful when I can’t make a decision. Always a good experience with her.

As
Review №185

First time here and javon made sure i knew all the deals going on and helped me get anything i was looking for and was very educated on products. Will definitely be back

Ne
Review №186

I went with a neighbor of mine around 9pm. There was a food truck in the parking lot. I did not eat anything. Check in was quick. The budtender Kristijana was friendly and helpful. The atmosphere was kind of busy for me but some people like that. Overall good experience though. I would recommend to friends. 60$ quarters basically which isnt bad. Definitely not better than free quarters but what can you do?

Ce
Review №187

Emily B was super sweet and bubbly and Suleen was so wonderful and funny. This location has an amazing selection of great bud! Amazing atmosphere, bud, and people!

Ha
Review №188

Rachel was very welcoming when I arrived. Had a good experience being walked through my purchase.

De
Review №189

Emily our budtender, was very helpful. Very knowledgeable of all the products. She was cheerful and friendly. Cant wait to come back.

Je
Review №190

This is a fantastic shop!! Anthony was so amazing with helping my husband and myself!!

je
Review №191

First time at Joyology. Kristijana was very helpful and super nice. Will make the trip out here from Commerce again.

On
Review №192

(ALEXIS) was astute yet comprehensive about the variety of edibles at my disposal for an expense that best fitted me. Her (BLEST) thoughts resembled (KEEN) cognition.

Ky
Review №193

Wonderful place, amazing atmosphere, and phenomenal customer service! Lena was spot on and answered any and all questions I had.

To
Review №194

Celia M. Was amazing 🤩 grate service,, very easy to talk to 💚👌🏼✨ I just really enjoy my visit every time ☺️

Bu
Review №195

Danny was great, knowledgeable and helpful! My only problem was that the Dutchie Pay wasnt working for curbside pickup, so I had to go in store (only took a few minutes for Danny to retrieve the items I wanted, and I had no issues paying with my card inside. Thanks Joyology!

me
Review №196

Celiia was great. Let me know about my account and overall very knowledgeable and great to assist in my purchase!

Pr
Review №197

One of the best dispensary’s also Rachel Is one of the most amazing joyologist great customer service

De
Review №198

Awe man !!!! Just wow is all I can say my first time was literally 2 1/2 hours ago talking bout freebies and everything the woman that helped me unbelievable so made sure I was coming to spend more money and I definitely am 😂💪🏾

Je
Review №199

Always great. Best deals in the area. Very helpful staff. Mia was excellent. She was very attentive to my order. Wish I could have her every time I shop here.

Information
71 Photos
199 Comments
4.6 Rating
  • Address:Lapeer and Dutton, 4898 Bald Mountain Rd, Auburn Hills, MI 48326, United States
  • Site:https://joyology.com/location/lake-orion/
  • Phone:+1 248-997-5777
Categories
Working hours
  • Monday:7 AM–12 AM
  • Tuesday:7 AM–12 AM
  • Wednesday:7 AM–12 AM
  • Thursday:7 AM–12 AM
  • Friday:7 AM–12 AM
  • Saturday:7 AM–12 AM
  • Sunday:9 AM–10 PM
From the business
  • Small Business:Yes
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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