I treated myself to a day of pampering at Massage Envy in Bayonne, NJ for my birthday, and it was absolutely amazing! Alice provided a customized facial that left my skin feeling soft, hydrated, and radiant. She was gentle and attentive, addressing all areas of my face that needed extra care. I highly recommend her for any facial needs!Next, David worked his magic as my massage therapist, targeting the exact areas where I held tension in my back and sore muscles in my arms from working out. He was professional and considerate, asking about my specific concerns and tailoring the massage to my needs. After the treatment, I felt instantly relaxed, less achy, and light on my feet. I was reenergized and rejuvenated, and I wholeheartedly recommend David as well!Here are some pictures of the menu for your reference!
From start to finish, I loved this location!! I walked in, never been to this location, Tamer at the desk was so welcoming, knowledgeable and helped answer ALL of my questions. Got me all set up to take advantage of the member perks! Nyisha also came up and was just as helpful and nice!! I loved the vibe they brought to the location! Def two keepers!!Onekia was fantastic!! She understood my challenges and needs and met them head on! I felt her doing energy work as my shoulder was a mess!! She used so much energy and strength to get those knots and tension out, she had to release for moments. Now that is an amazing masseuse!! I will def be back to see her!!
Calming experience from the minute I stepped in the door. Alice, the esthetician who did my facial, was excellent. Gentle, always told me what to expect, and left me glowing. Would definitely use again.
The only positive things I have to say about my experience was the desk staff, super friendly. That said, my massage was extremely painful and I was lured in with a first time massage advertised at $113, that somehow became $210. They said it was the cream they used and then they decided I needed a deep tissue massage without asking me if I wanted it. Im in much more pain now then when I initially went. Very upset with my overall experience.I have no plans on ever returning.
My first visit to Massage Envy in Bayonne was a very pleasant experience, from the friendly greeting upon arrival to the professional deep tissue massage. Saxon is excellent therapist and he brought relief to my most painful areas, with care and concern not to over work them. I left feeling very satisfied with the treatment and results.
She’s very good and the massage was so great. I had an excellent experience and I’ll come back for another session. Thank you and keep the good work to all of you.
I always have a great experience. The front desk staff are friendly, courteous, and welcoming. Oneika is an amazing service provider.
So, I gave 3 stars not because of the therapist, but because of the room. There was nothing serene about it. I felt like I received a massage in a closet. It was gloomy. The lotion used was a bit cold also. If I paid full price I would be upset. Thank god it was a gift card. Very basic spa.
Where do I begin? Oneika was absolutely superb!! If you’re looking for a good deep massage she’s your masseuse. The first time I got cupping added to my massage the cupping was less than I expected I don’t think the cups worked as well as they should’ve though the masseuse was great. This time though 😮💨 from the minute she put that first cup on all I kept thinking was “yes!! More plz” I could legit feel the blood flowing/rushing right through. And once she took them off, as weird as it sounds, all the areas that were “cupped” were tingly and cool in a good way. Now…the massage…she did something that I hadn’t had done before but oddly enough helped me relax almost immediately, she put a towel over my head and tucked it into the headrest. I would imagine this is what a weighted blanket does for those with anxiety (maybe I’ll look into that too 😁) I carry so much stress & tension in my upper back & neck that it’s hard for my to relax and hence my shoulders are usually so tight they’re raised towards my ears (I’ve actually had stiff necks over the tension) but after the first 5 mins of the massage I already felt so relaxed and so much relief in my shoulders. She hit every knot, sore/stiff muscle and I could’ve stayed there for another hour…or 10. After it was all done with I was able to hug myself (left hand on right shoulder, etc) without any stiffness or pain in my upper back/shoulders. Amazing!!! Best massage to date. Already booked my next session with her. 🫶🏼
So good & bad - David was GREAT for my husband and he is booking him again this month. Emani (I think that’s how you spell her name) was absolutely horrible. She was chewing gum the whole time and it was so loud in my ears when she was massaging my head. She had on headphones or AirPods & was playing something on her phone so loud that I could hear it when she was close to my head. It wasn’t relaxing for me at all. She barely applied any pressure. I asked her eventually to apply more pressure & she said okay but never did. She didn’t massage my whole body and left out parts. We saved up money to do this & I regretted going. The front desk is awesome! They even asked me how my massage was & they realized something was wrong so they asked me again but I hate confrontation so I didn’t say anything (which I now regret not speaking up because I deserve a better massage than that). I even tipped 20% to her at the end because I literally HATE confrontation so much that I acted like it was all ok. I’m glad my husband enjoyed his experience though. He said David listened to his concerns and focused on the parts that were hurting him and applied the right amount of pressure. Maybe I’ll try someone else when I go.
I booked Allison and I believe everything about her is magical. I tried to reschedule my appt. But was called and reminded that ME could help with the pain I was in… I walked in feeling like the world was sitting on my shoulders and walked out PAINLESS, STRESSLESS, and so relaxed!! I will be back for sure.
I thought I would flinch every time she would start to do something different on my face (anxiety) but she was so gentle it was honestly soothing. All my brain noise even settled down for a bit a few times during the session. Cant wait till my next sesh 🫶🏼 10/10 highly recommend
Xe is amazing! She is very talented, hard-working, knowledgeable and overall a genuinely nice person. I am so glad I have had the opportunity to be a client of hers for many years. Massage Envy in Bayonne should be very grateful, she is highly qualified and very dedicated to her clients and her profession.
The facility was very clean. I was greated by the front upon entering and leaving. Excellent service. And Allison as always is a star!!!
Overall the massage was amazing. It did take me about 10 minutes to check in due to another client who was checking out. And my massage ended exactly at 9.. so I lost about 10 minutes of massage time but the massage was great so I’ll still give 5 stars
Visited yesterday for a scheduled massage. Oneika is a great massage therapist. I have orthopedic issues and a lot of knots causing discomfort. She was able to work out some of those knots and provided a great massage. I wished I had booked a longer session! Thanks Oneika!
Masseuse didn’t seem quite all there. Went in for a full body 1 hr massage and he only focused on on half of my back and glutes. I would try the place again but maybe a different person.
Horrible experience. They literally had a power outage during a session promised to honor a free massage and not charge the card. Do you know these fools charged the card the following day. Then when I called the gentleman claiming to be the manager was unapologetic and said I’ll just refund you now. Like not even any remorse. He was nasty. Don’t waste your money. You can go to sojo spa or juvenex in nyc for a better experience.
I had an awesome therapeutic massage with Saxon. He added kinesiology tape at the end for my back, and I woke up the next day with my usual back pain gone! I could tell the tape helped support my back, and counteracted my postural issues. Definitely a must try if you have chronic back pain.
Saxon was amazing! I had such pain in my shoulders and neck area. After the massage the pain was gone. I highly recommend him.
Xe have my face feeling and looking much younger than my age, she really knows her job, I always leave her to do whatever she recommends.
Been to other locations but this was my first time at this location but that was enough to make the impression. Oneika the therapist was really good. Would definitely go back
Jhonny is phenomenal. Best manager I’ve ever experienced in a spa and massage envy. He is friendly, and so accommodating. Alice is also an incredible esthetician! She takes amazing care of me and my skincare needs.
Thus far everything is fine. My skin has a more natural glow. Xe knows skin very well and has the best interest of her clients at heart. I appreciate everyone at Message Envy such a warm friendly environment. I am glad to have purchased a membership that has many benefits. Thanks Massage Envy staff especially Xe and also Imani who did my massage and paid attention to how I asked her to do it. Also Cameron I appreciate your warm friendly welcoming.
Everyone is so friendly and professional they make you feel as if you are the only person there. Oneika is the very best she is excellent at her job. When I leave I feel brand new.
Daphne is one of the Best there in my opinion, she listens and follows everything you ask of her. My session was Wonderful!I do have a suggestion for the facility:It would be beneficial to each patron if there was some type of air purifier located below the headrest of each table. Or somewhere in the room.When you’re laying face down for a period of time your nose becomes clogged.
My facial experience with Xe was exceptional. She thoroughly explained everything from the products to the procedures and all of the observations and recommendations for my sensitive skin type. Xe made me feel welcome, relaxed and comfortable with her gentle tone and touch. The products she chose for my skin were amazing. My skin looked and felt invigorated and brand new. Bre at the front desk was a pleasure as well.
I had an amazing experience at Massage Envy Bayonne with Allison. Her massages are the best and I left feeling rejuvenated and relaxed. Definitely a 5-star experience!
Absolutely bliss experience. Oneika took care of me and she was very graceful during the whole massage. Everything felt great, highly recommend. No complaints at all!
I was riding by there on Saturday, June 17 and they were having a grand reopening celebration because they completed some new renovations. They gave out some product samples, and although I didn’t have a reservation, I was allowed to come in and see the renovations. Thank you for that Jhonny! I encountered ALICE, JAYAH, JHONNY, TAMER, and MAEVE they were all great to talk with. Found my gift card, see you all soon!
Oneika was phenomenal. Hands down one of the best massages I have EVER had. Good pressure and relief in my tense areas. She is skilled and professional.
This is my first time going for a massage and the place is so beautiful calm and comfortable. Oh gosh, Oneika is great massage and I came home with a good sleep last night. I definitely will come back again. Thank you
Imani was the best very professional and sweet!! The entire Bayonne staff is great!
Saxon is probably the best masseuse I have ever had the chance to work with. His professional technique, and extensive understanding of how different muscle systems work within the body is making a huge difference in my overall health, and send far apart from others I have worked with. I have done Massage many times before, but I am so grateful for the time he dedicates to making sure my needs are met, and my body is working the best that it can. We have a plan of action for targeting in my personal areas of need, and within a short time, I am already starting to feel things moving in the right direction. Thanks so much, Saxon! Your skill and compassion are incredibly appreciated!!
The service was great yesterday!! Sammy was amazing. I came a little late but she managed to still do both the facial and massage. She is really good with facials and taught me something’s about my skin I did not know. She recommended me some products and I ended up buying one of the facial cream cleansers! I made another appointment so I’ll be back for more products! Genesis (receptionist) also was really accommodating and flexible when it came to giving me options since I was running late. The staff was great!!! Everything was was well organized and everyone was extremely friendly.
I loved how sweet the staff is. Everyone from the receptionist to the people who do the messages are great. Everything is very clean and relaxing. I love the environment. SAX was in charge of giving my mother a message and was amazing. So sweet and gentle always looking for her to be comfortable. Very friendly, I recommend SAX
Sax is the best… Thank you for such am amazing experience.
Talk about an amazing experience and massage!! Yasmin was so attentive with my needs!! I woke up today feeling brand new. The staff was also so welcoming and made sure I was comfortable !! Definitely recommend coming here if you are feeling stress mentally and physically.
As a monthly member, Im very happy with this club. The manager Johanni is Amazing and there are 3 providers who are all excellent. Oneika, Daphine and Sax are my favorite providers. How great is it to have more than one favorite provider at a Massage Envy spa?
I just left my second facial with Alice and I thought it couldn’t get better after my first but, it did! After greeting me at the desk by name Alice made sure I was comfortable while she set up my room for my facial. She asked about routine and any changes since my last visit, took a look at my skin and knew what to do! I was offered an additional enhancement at a discounted price and I’m so glad I did it. About half way through I was so so relaxed I fell asleep! Alice is wonderful, kind, and so so gentel. I would recommend the location and Alice 100x’s over.
I had an amazing massage with Yasmin! She was great and plan to go back. I only want her! Her hands are magic! Thank you Yasmin!
Wonderful experience at this location from the moment I arrived until the moment I left and I highly recommend this place. My sciatica was acting up and I was in alot of pain plus I could hardly walk, but after my 1hr. massage from Saxon, I was able to walk and had very minor pain. Saxton has hands of gold! He’s very knowledgeable, understanding, professional and kind. Looking forward to my next massage with Saxton.
Was given a gift card by my sweet hubby for a prenatal massage. All I can say is PERFECTION. The receptionist is so kind and sweet. She made me feel welcomed as soon as I walked in, and explained everything to me. Sam my massage therapist, is AMAZING! He made me feel so comfortable, relaxed, and focused on all my problem spots from this pregnancy. By the end I felt like a brand new woman. I will definitely be going back.
Daphnie is amazing! She’s thoughtful and sensitive to trouble spots. Daphnie thoroughly answered all the questions I had about my tension areas, and gave me recommendations for things that I could do to get relief when I’m on my own. Looking forward to my next session with her!
David did an Amazing job! I left soo relaxed!
Love it alot. Have been taking my son seens he was 15 now he is 18.Everything was explain nicely and let us ask questions. I sat through out the facial process for my son.Excellent!! Very clean and relaxing..I as a mom also flet like I was being relax just feeling the great vibe the ladies here gaved us. Thanks guys for your hospitality, and attention to David.
Was very pleasant and welcoming experience and will definitely do it again
My experience at massage envy was exceptional. My provider Daphne F as always provided a very relaxing calm environment during my 90 minute massage. I left feeling relaxed and wanting nothing more than to continue my day in a relaxed mood with no further interruptions until I visit again next month😊
As a licensed esthetician I have had many massages and I can say that Saxon was truly one of the best massages I have ever enjoyed. The entire experience was great from the moment I was greeted upon arriving until I left. Most definitely will be my spot going forward.
My experience at Massage Envy in Bayonne was fantastic. Oneika is my massage therapist and she is amazing. She listens to me and makes a therapy plan according to my current concerns. I always leave feeling much better than when I went in.
As always the Bayonne Massage Envy never disappoints. Whether you are going for a massage or a facial or need to speak to the front desk, it is always TOP NOTCH SERVICE. I went in this time for a facial, yesterday because I stopped smoking and was having a lot of blemishes and breaking out on my face. It was extremely dry and I had red patches everywhere. I explained this to the woman who was giving me a facial, (forgot her name but she was amazing,) and she took her time with helping me to get my skin back to where it was before I started detoxing. She assisted me with great products to continue hydrating my face, as well as the front desk associate who explained in detail what I needed and how to apply it. She explained how important drinking water was for the body especially while my body was detoxing. She really took her time with my facial and was telling me step by step what she was doing and she was even excited on how well my face looked in the end. Thank you for having such an amazing employee’s who genuinely care about your your well being.
I’ve been going to this massage envy for over a year now and it’s my favorite location. They are super friendly and knowledgeable. My skin has never looked or felt this good thanks to Sam who relocated, which is a loss! I had acne since I was 10 but not anymore after Jan marinis products and facials from here monthly! Allison is my new fav person to do my massages too. Thanks massage envy!
I had a wonderful first experience at Massage Envy in Bayonne! I was given a gift card and booked my appointment along with my mom since I’ve been having a lot of neck and back pain. Upon entering we were greeted immediately and instructed on the process. We were taken to another room where the receptionist (Allie I believe) asked me about my daily activities and any specific target places I have for the massage. She also showed a booklet of scented lotions to use for an extra $10 and I was given samples to smell. I picked “Soothe” and I love it! My massage therapist Daphne came to greet me and bring me to the room. She discussed my target areas and said to let her know if the pressure is too much. I felt very comfortable with Daphne! The massage was around 50 min (10 to change out and in clothes). Daphne let me know that I had knots in my back which hurt me and I just thought it was too much pressure. I almost fell asleep! It was so relaxing and I felt rejuvenated afterward. My experience was 10/10. The price was also not too bad but definitely look into their membership.
Great staff and great experience!!. I feelTotally better from when I went in and I didn’t feel like I was pushed to buy anything
Saxs demeanor professional interactions and applications made for a much enjoyable enhancing elating birthday massage. See you soon during the crisp of autumn, hopefully my niece and sister will join me for their birthday respite massage. Peace, prosperity and purpose 🍷
This was the worse massage I’ve gotten. I came in with a stiff neck and came out not feeling better at all. The therapist completely avoided the area I needed work on (told her a few times) and proceed to scratch me with her nails and used very poor technique. Additionally, she put some cream on my back that had Lidocaine and then used the same towel she used on my back to cover my eyes! This was a terrible experience and I will never come back here.
Saxon was great! Definitely the best massage Ive had- and I’ve had many. Very enjoyable! 11/10!
First time here today what beautiful time and vibe. Soon as I walk in I was welcome with bubbly energies. Everyone was so nice and attentive to my needs🥰definitely be back in few weeks
My stretch therapist Allison was great, and I can’t wait until my next session.
Jhonny and the entire front desk staff are so welcoming and professional. I was scheduled with Sabrina. Let me start off by mentioning how for the last 3 months or so I’ve had my lower left side so tense and stiff and after the first session with her I can honestly say it’s I’m completely relieved! Her hands are magic! She took her time with each area I had more tension than others and was so attentive to my needs and comfort levels. Looking forward to my next session!
My session with Saxon was one of the best as always accommodates all the tension areas and make you feel relaxed and relieved ready for the day
After my ME in queens closed, I wondered where would I go to match the service and care I received there. Then I walked into ME in Bayonne and YAY! I found My ME! EVERYONE HERE IS AWESOME! The manager J-honny welcomed me with open arms and even checked in with headquarters to see if I had services carried over. Thank you so much David and Alice for my massages and facials! The two of you have MAGICAL HANDS! And the reception staff are amazing! Thanks for scheduling and rescheduling to accommodate me!
My first time here and it was a great experience. I’ve been to spas but I wanted something half the cost and focused more on the massage. This was convenient and with membership! Daphne was great! Really good and attentive. She made this experience welcoming and comfortable! #BecameAMember
I had an amazing experience at Massage Envy with Oneika! Her massages are top-notch, and I left feeling rejuvenated and relaxed. Definitely a 5-star experience!
I’m a regular. I saw a few other therapist over the 2 years I have been going to this branch but now I see Oneika exclusively. Can’t overstate enough how well she does her job. The front desk staff is also very friendly and accommodating. Love going here generally. Keep it up guys!!
Xe has been my facialist for many years. No one compares to her and her treatments are the one indulgence I allow myself. Irene gives an awesome massage as well and I would recommend her to anyone as well.
The Manager was awesome and my masseuse was top of the line a good listener and knowledgeable in her craft I left and felt amazing l couldn’t believe i was only there for 60 minutes so I had to book her again for 90 minutes 😊 also the environment was clean listen anyone reading this book wit Allison ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Excellent place to take a good massage. I Feel Really good
Saxon is my favorite massage therapist. I can always count on him to alleviate the pain in my body and in some way it restores a little of my mental health.
Always a pleasure experience starting with checking in and ending with check out. But of course the best part is what happens in between- especially when Daphney is the talented and knowledgeable person providing the service-she’s incredible!! A true professional and a really nice person!🤗🤗
Daphnie is the best for fixing my back. I’m a nurse and my shifts are very hard and physical, but she works all my knots out! I see Xe for facials, she’s amazing! This place is great, front staff is always so pleasant and booking appointments is easy. I always feel so relaxed after an appointment, and always look forward to the next one.
It is a great place. Yasmin is my favorite therapist. Very professional, knowledgeable. She explains everything to me and knows exactly the the tense area of my body. I feel so refreshed and relaxed after having a session with her.
The place itself was great customer service 4.5 my masseuse was amazing detailed and carefully explained the process. The franchise push for membership was my only minus points. I would definitely return to check the other treatment options. Additional points for giving the left over of the lotion I added with the aromatherapy. 💯👍
I feel amazing every time I finish a session! Saxon asks questions and actually listens. He targets the areas that we discuss and does an amazing job everytime! Also, everyone at this location is nothing but friendly and professional! ⭐️⭐️⭐️⭐️⭐️Thank you ME Bayonne!
Daphne is great. Im going to miss her.
As always Saxon is diligent in checking to see if I have specific issues. After a particularly taxing two weeks I needed a lot of attention paid to my neck, shoulders and back. Being the skilled masseuse he is, he applied the right amount of pressure (deeper than usual) and I felt much better. He’s really the best!
Daphne did it for me once again with those hot stones!! Went in with a hurting back & shoulder & left feelng great 👍🏾 with no pain & had the best nights sleep!! Woke up today totally refreshed. Hot stones or regular massage Daphne is the best 👌🏾
My experience at Massage Envy in Bayonne is always great.. Sam makes me feel so relaxed and also guiding me to the clear skin I been wanting. Customer service is always sweet and kind as well.
Terrific masseurs, but VERY annoyed with the business manager. I decided not to renew my membership because I want to support local masseurs. On my way out, the manager bugged me to tell him why I wasnt re-upping. When I refused to answer (none of his business) he tried to make it out to be the masseurs fault (not at all the case--my masseur was great), asking me what the masseur couldve done differently. As a result of the high-pressure sales, what had been an otherwise great massage was spoiled.
Onieka was incredible ‘!!! She is o e of the best I’ve ever had and I’ve had many many massages ! Will definitely be back .
I learned it’s not good to book appointments at the end of the day because the massage therapist is tired by that time. I not only filled out my focus points to work on my body I told him as well. He didn’t follow through despite bringing it up to him several times. Constantly yarning, no energy, telling me he was finish before my session was over. I was not satisfied with the service .
Sax is my favorite therapist at Massage Envy. He has a great touch and gives a very therapeutic massage. I highly recommend him!
While I enjoyed most of my massage and the zen atmosphere, my therapist gave me an attitude because I wouldn’t purchase the extra muscle enhance relaxer add on he suggested. He was super pushy about it and it made me feel sort of uncomfortable after having to say No for the second time. Overall, the staff is friendly and made us feel welcome and relaxed. I just wish they wouldn’t go so hard for the upsell…it gets uncomfortable after a while.
My best friend treated me to a the 60 min facial. I loved every min. The staff was friendly and helpful. The mini massage is a plus. I also decided to buy the product that was recommended for my skin and I love it. I’ll definitely be returning. Unfortunately I’ll have to find a location near me and I hope the I have the same experience.
Oneika and the new manager are amazing! This location is my favorite. Oneika is kind and really good at what she does. So strong. I’m not a chatter when getting a massage and she honors that. And the new manager went above and beyond to make me comfortable. I’m sorry I can’t remember his name.
Oneika always provides fantastic service!!
All the staff are friendly. Even though I moved I come here to see Xe for facials. She is knowledgeable does a wonderful job! Update about desk staff: booked massage was told that aromatherapy & foot trmnt would count as a half session. After my appt, I was told it was $26 and not included. When I said I was told otherwise, the response was sorry no its not. What should have happened since it was their mistake was for them to correct it and deduct the half session. Its not an issue of paying its their error and the only reason I included them was to use up banked sessions .
Xe was very thorough and is very informative. I was recommended to her by my sister and now all three of us go to her. Very professional.
The front desk staff (Imani) and I forgot the other person’s name were amazing! Sax did an outstanding job!
My visits are always the best! My masseuse Saxon is one of kind and provides the most amazing experiences. The overall staff are very friendly and helpful.
Always Great when I go yesterday the young ladyI was EXCELLENT I would love to have her again
I have loved my experience with the Massage Envy in Bayonne. The front desk is always welcoming and positive. Since my pregnancy, Ive had terrible lower back pain. Nasima always takes her time and gets me upright again. She listens to my needs and provides a totally comfortable environment for me to relax and heal.
Xe is my favorite esthetician ever. I’ve been seeing her for a number of years now, and my skin looks great. The facials also feel so relaxing, i feel very rested after each visit.
This review is for the esthetician Xe and therapist Allyson. Xe is hands down the best esthetician I’ve ever had, not just at ME. Allyson is an amazing therapist and is so attentive to my needs. They are both the only reason I have still have my membership.
Awesome!!! Just Awesome!!!Professional & clean facility!!!Staff & Massage Therapist are Great!!!Love it!!!Reference anybody for a great experience!!!
My masseuse, Daphnie, was extremely professional, courteous and polite. Would definitely recommend her to anyone interested in getting a massage. This location is clean and front staff are very polite and accommodating.
Allison is a very professional and personable therapist. I feel much better since I started treatment with her.I look forward to continuing my sessions with her.
Sax is great! I am a regular!
Went here for my birthday as a gift from my girlfriend. Upon my arrival everyone at the front desk was very nice. However when I got to my massage therapist it was very disappointing. She was talking about the stresses of her personal life and she even tricked me in to getting extra services with out telling me it was an up charge. I did not feel relaxed I do not like to be conned. I tried to call to speak to a manager and no one wants to speak to me about this situation. I have been waiting for a call back for 4 days now. DISAPPOINTED
Oneika is the best! I did a stretch session, followed by a massage and I left there feeling amazing. She recommended kinetic tape for a slight pain I was having in my knee. I woke up the next morning pain free!!! Looking forward to my next session.
My experience on 05/05 was great as the service for the massage 💆♂️ was on point 👍 I would so recommend.
This Massage envy is the best location I have been to! The staff and front desk ladies are always so helpful and kind, they know how to make you feel like youre home there! The massage therapists are very professional andspecialized in giving A+ massages.The estheticians are miracle workers, they really are specialized in their profession and always show how much they enjoy making people happy.The overall experience at this location is absolutely phenomenal. Dont just take my advice go in and see for yourself!
Personally I had a horrible experience and obviously won’t be trying out any Massage Envy franchise again but my wife had the worst experience.Her masseuse practically had a hard on which made her very uncomfortable.My own masseuse was all over the place, I had a lower back pain and booked a stretch which was a total waste of money.My one hour session with Anika is the only positive feedback I can give. The other two sessions with “names withheld” were not what I expected.
I have been going to Xe for almost 2 years. She is very professional, knowledgeable and pleasant. Always offers a couple of suggestions based on skin needs at the time and keeps current with information in her field of expertise.
Sandra at the front desk was incredible! Give her a raise! (I believe that’s her first name)As for my massage therapist Nasima, had this very “do as I say” Demeanorshe was very pushy with the additional services like “I had to get them”Then the entire session complained about the personal stresses In her life, and got the “make sure you tip” comment when she finishedI will definitely return but won’t be using Nasima, definitely using someone else.
I took my Husband there for fathers day. We werent even greeted when we came through the door. There were two women at the front. While one was dealing with a customer the other was just sitting there. We were just standing there for a good 10 minutes before anyone greeted us and when we were greeted it wasnt by the two ladies already at the front desk when we came in. We filled out forms on the mini kiosk and ended up waiting another 10-15 minutes for someone to seat my Husband in the second waiting room. My Husband was finally taken into the actual massage room at 1:50pm. His appointment was at 1:30 pm but we were there since 1:10pm. When I asked him how the massage went he said on a scale of 1-10 he gave the young lady a 3. He said her stomach growled the entire massage which was supposed to be 90 dollars for a 90 minute massage but they take out 10 minutes to fill out paperwork. And 5 minutes at the end to get dressed. But i was charged 6 extra dollars. I wont say the womans name but I will say bigger isnt always better. I normally go to Serenity Day Spa but they were booked. This place has no couth for paying customers. My first and last experience at Massage Envy.
Everyone here is super friendly and extremely eager to provide a great massage experience. The facilities are very well kept, too.
This location has been a true nightmare for me. From the rude customer service staff, to unauthorized charges the day after my services, etc. etc. etc. It is just an ongoing list of things that I could add over here and just simply isnt even worth my time. Im truly over it!They communicate via text and are so rude. They even yell at you when doing so using ! point and all. The lack of professionalism is extreme by these ladies in front.The only reason why Im here is because of the amazing therapist whom I see, Oneika. I will NOT be here if it wasnt for her.
Xe never disappoints!!! The best Esty that I have seen. Very knowledgeable but also listens to her clients to ensure they are getting customized care!
They don’t offer gift cards for non members?Why should I pay an additional fee when I only wanted to purchase a 1 hour massage gift cards for my dad and my sister . The manager was a true leader that recognizes when the empty register needed to be filled.The place was empty and the energy for me was off!
Oneika was very sweet and professional. I felt comfortable right away. She has some strong hands and really goes deep. I wish Id done 90 minutes instead of 60.
The morning of april 5th I called to book an appointment for first time here but alex i believe her name was made me feel as if my business wasnt important. Id be a new customer and used to have a membership with another company. She made me feel like because I wasnt already a customer that I was wasting her time. Management needs to retrain her.
The front desk and manager were extremely kind and courteous but I will not recommend the therapist Nasima. She felt it necessary to comment and advise on my eczema, such as applying aquaphor, stop scratching and even getting carpenters knee pads for my rough knees. It was such a mortifying experience that I left extremely upset.
I have been coming here for over a year and it seems as if the service aspect has really tanked. Its seems it is all about pushy sales and limiting your rights now. Being a member and paying almost $65 per month one expects a certain respect but this is not the case here. You can almost never get a same day massage at or around the time that you want because the staff is so limited or non existent. Its like a revolving door at this place. I called numerous times on the morning of around 10am to book a 7 or 8pm appointment and could never get fit in. I even tried calling the day before in the morning for the next day and had the same hassle. One time they told me the only appointment they had open the following day was at 9am, 9am? are you kidding me.I found out that the front desk has favorites and tries to maneuver reservations to their friends who are masseurs which really is bad business for clients that want to book at a particular time. This has happened on numerous occasions. I normally will not take the far off booking time and simply tell them no thank you, I will not be able to make that time but usually before you hang up, all of a sudden they miraculously find an opening near the time you wanted. Really bad business and it makes me wonder if they are getting kicked back by the staff they are pushing so much work too.Another issue that I think is absurd is that if you do take the membership and for some reason cant use the included monthly massage due to an illness, travel or other cause, they hassle you when you try and gift it to a family member or friend. I brought my daughter here and we a couples massage in the same room. It was pleasant and something that I thought was a nice experience for her. She asked if we could go a few months later and I booked the appointment through their front desk. When we arrived the person Jennifer at the front desk told me that my daughter would not be able to go inside with me but could sit in the lobby because they have a rule now that a guest can not come back within 6 MONTHS? This is their way of pushing memberships and sales and to try and get families to buy multiple memberships? How utterly ridiculous!!!!!!!My daughter was only 16 and could not get a membership because at this age she has to be accompanied by an adult. Who makes these consumer deterrent policies? The owners of these franchises have to use common sense and their own discretion when dealing with the customers. This business fails to take certain circumstances into account and thus harms their customer base.if you are planning to get a membership here, buyer beware........
Daphne is one of the best at Massage Envy! This was my first 60 min massage session with her and it was AMAZING!! I highly recommend her!! Thank you!
Wonderful experience from check in to check out. I left feeling looser and more relaxed than I have in ages.
The receptionist Joseph was very friendly and helpful and I received an amazing massage with Latasha❤️. She is a wonderful character
I have been a member of Message Envy, Bayonne, for a few years. It is one of the best decisions I ever made. The entire staff is a delight to deal with, not to mention very accommodating. The place is immaculate.ONEIKA, is my therapist. I consider her the best of the best. She is a natural healer. ONEIKA’s knowledge and understanding of anatomy is Phenomenal. Because of ONEIKA, I have more mobility, flexibility, and less pain. ONEIKA listens carefully to her clients, and addresses their concerns. She is a professional, kind, knowledgeable, and compassionate. I had pain for years in my leg. Thanks to ONEIKA I am pain free! ONEIKA is a credit to her place of employment, Bayonne Message Envy, Give her Raise, she deserves it!Thank you, ONEIKA, for all you have done for me!
I started my membership before COVID-19. My account was charged throughout the duration of their closure. They would not allow cancelations. When they re opened it became difficult to use all of my messages before the cancelation date. I was told I had to use them all before I canceled. I later learned that I have 60 days after my cancelation to use my credits.I have been trying to cancel my monthly subscription before my last payment date. They told me over the phone that I had to fill out forms in the office. When I arrived they told me that I could not fill out forms in the office. They told me that cancelation forms are emailed. I didnt receive an email. I asked about it the second time I came after being charged for another month. They told me that they didnt have my email on file, so I gave it to them. I gave them my email when I signed up.. They email me advertisements, text and call me about appointments. They told me the second time that they would send an email. I did not receive that email.I called my bank and asked them to block all transactions going forward. I was trying to use the last facial that was charge after asking to cancel multiple times. The morning of my last facial, I called informing them that I have cold symptoms. They advised me that I would be charged a cancelation fee. I told the woman over the phone that I am trying not to get their employees sick and shouldnt be charged for that reason. I stated that I was going to write a complaint and not coming back. She just hung up on me.Overall their massages are mediocre. Karina was the best employee they had, but she no longer works there. Be aware that some of the message therapists like to unload their stress onto their clients. I dont need to know about your ex boyfriend in prison during my message session. Ive also left with a sore neck after that visit. I dont recommend this location and I will be following up with customer service and the better business bureau.
Massage was good but I wish it was for an actual hour . They charge $145.for hour but you only get 50 minutes. They count 10 minutes for clothing change time.
Alyson was fabulous. This is the day after my stretch and I feel wonderful!!Thanks Alyson!!
Xe is not only a professional, based on results kind of aesthetician. The way she heard my concerns and was able to deliver from first treatment was really impressive! Thank you Xe! Highly recommend 🥰
I had a body massage yesterday and it was great in Massage Envy.Daphnie F. thank you! Feeling good 🫶
Had a nice day at massage envy Bayonne. Friendly and helpful staff. David gave me a nice massage and attentive during the service.
I had the microdermabrasion facial - I noticed the difference immediately. Sam explained the process and made me feel comfortable and relaxed. Loved it!
IMPECCABLE CUSTOMER SERVICE!Yesterday I experienced a breakdown at the Massage Envy - Verona, NJ location (See the Massage Envy - Verona Google reviews for my review). I was connected with Brandy who disappeared the overwhelm and frustration with authentic understanding and timely mitigation of my concerns. I was sure that was never going to give my business to Massage Envy due to my experience at the Verona location. However, working to resolve the situation with Brandy, I am hopeful that I may come around to checking out her Massage Envy - Bayonne, NJ location. Thank you very much for your hospitality and customer service, Brandy!
As far as ME clinics in the area go its decent, no better or worse than any other clinic.As far as the reviewer below me who is complaining about the policy of not gifting massages to the same person more than once in 6 months- thats the policy you signed when you got your contract. It hasnt changed in years. You can still give away one session a month, but not to the same person more than once every 6 months. Thats because they want you to use your sessions, as a personalized health plan is made for you when you join. Its just company policy and you signed off on it.The clinic is relatively small but I usually choose this one over Jersey City or Hoboken because parking is easier (unless Im in Bergen county when I visit the Fair Lawn clinic since its brand new and right by my job.)
Saxton is by far the best masseuse I have been to. Such a friendly atmosphere
I enjoy going to Massage EnvyEveryone there is very friendly, and I especially appreciate Xe for all of her facial advice.
This place is the worst, they con us into signing up for membership which states that we can cancel anytime, however, that was not the case. Even though I told them that we could not longer go foe more sessions as I was out of work they still took out 70.00 from my account every month.And when you yo there, they expect a mandatory tip of 20.00 or more on top of trying to sell you additional overprice products.Dont waste your money, go to another spa, there are a couple of good ones on Broadway.
I started going monthly and the staff is so friendly and very helpful. I see David everytime I go and he is amazing, he listens to me and hits all my painful areas. And I leave the facility feeling like a million bucks....
Sammie always leaves my skin glowing! Glowing! Her advice on what to do in between sessions pays off. I love coming to see her
He is literally the best therapist ever and I have shopped around and tried many other therapists from all over New Jersey and New York so that says alot.
Oneika… listen to my requests and delivered on point. Felt very refreshed and relieved of the soreness I had before coming to the facility. I would utilize her services again. Thank you.
We both enjoyed our massage tremendously the massage therapist were excellent Allison is terrific
Amazing staff! Front desk staff is amazing a knowledgeable! Saxton is the GOAT!
I love my experience of Massage at Massage Envy in Bayonne NJ. My Massage Tech is Oneika 😀 she is a great person that I recommend!! She is excellent in what she does👍🏾
The massage therapists are amazing. Anyone of them can see to your needs. Staff is friendly. CDC protocols are in effect. Enjoy!
The receptionist there(an older African American lady) was so welcoming!- Irene and elaina were both amazing. very knowledgeable in their field. I will definitely be going back.
The worst massage ever. Very rough and unprofessional unless I got a newbie. Talking during the session, when I mentioned the massage was uncomfortable the response I received was “hmmmm that’s weird”😳. Didn’t ask for a refund but I will not be returning.
I have a monthly membership and I always book with Mayra! As my aesthetician she is very knowledgeable and has transformed my skin to have a natural glow . I love it here 😍
I made the mistake of telling my technician I had sciatica. What was supposed to be an aroma therapy message focusing on my neck, shoulders, and mid back turned into an unsolicited sciatica physical therapy session. I asked twice about moving on to my issue but he wad determined to continue doing what he wanted. I am now in bed at 12:20am with the worst pain I have ever experienced in my back and leg that I cant sleep and am literally crying. Of all the times Ive been here, this was the worst experience Ive ever had.
Allison is wonderful! I may tell her a general area of discomfort but she finds the exact point of pain and works her magic!
It was my first time ever getting a massage plus it was my birthday, Amanda started nice but then ended my session fairly quickly before the full 50 mins or hour, especially after she hyped up how wonderful and great she is, she didnt massage one of my hands, and it was full body massage and only spent seconds on the back of my feet smh, fairly disappointed and paid $120 with tip included cause I was nice, way too over priced for the lack of service I received, will not be going back.
Been going to this location for a little while and have had a great experience, David is great!
I have come here so many times in the past and always have been disappointed. This last time was the icing on the cake when each time the massage therapist leaned over their fat stomach kept rubbing my head into the face rest. I told them to please stop but then the rest of the massage became really horrible. I am not sure what kind of people they employ but I walked out feeling so upset and frustrated.
They take your money whenever they choose. I gave one card for a one time payment and they kept it to take a payment whenever they choose. They are scummy and crooks. Zero authorization to use that card. Lawyer worthy. Do not trust them!
The massage was not bad, however the suggested areas was not focused on. His hands are were soft but I really wanted focus on my lower back nd it was totally missed it.
I had a 60 minute massage with Daphne. She was wonderful! I will definitely request her again!
I am sooooo happy with my experience at massage envy they are very professional, they use good quality products, and my esthetician Mayra is the best!!!!she listen and attend to all of my needs .As a result my skin is free of acne and I now have a beautiful natural glow all day long😀thank youuuuu Team!!!!
Oneika was fabulous. Overall a great experience.
Alice gave me one of the best facials of my life. So relaxing and results that show!
Great place but I thought chemical peel was longer sessions and more intense with the type of money they are charging..I could have did this myself..but anyway the people were nice and friendly except for they keep on trying to sell you expensive stuff
My wife and I enjoyed our couples massage with Saxon and Daphne great experience. I will come back.
Allison is the best.I just did not like pricing but that’s on ME and not on Allison.
Great experience! Great vibe.
He was amazing! Very knowledgeable and very thorough. I haven’t had a massage like that in a very long time.
Xe was the best I’ve ever had and she was extremely informative!
Oliver is hands down the best massage therapist. He knows exactly what he is doing and how to make you feel comfortable and relaxed.
I was comfortable at all times, my body felt better for it and I would recommend Saxon. A totally professional massage!
Very well run. Staff is friendly and polite. Xe is awesome! Thank you
Awesome staff at the desk. Sax did an amazing job of relieving my back and neck problems!
Myra is the best , she is awesome and explains details on how to take care of your face. Staff are nice and accommodating.
Always feel great after my facials with Xe. … and next day my skin is glowing
It was my first visit and I don’t like the lady in the front desk she doesn’t smile didn’t even welcome me or promoted any new service or Proudcts.. I also schedule 30 minutes stretch but they gave me only 22 beacause I had to sign in and fill an application. Won’t go there again ..
An hour facial with Xe is something I look forward to each month. My skin looks glows and healthy and I feel like I’m floating !
Great service and experience!!!
Onieka is so good and thoughtful with the pressure. She works all areas and put you in a relax mode to the point I went to sleep like a baby
Yasmin gave the best massage I have ever had!
David is a friendly and professional. He made sure to ask and treat all the places needed. Recommend him highly.
Awesome Massage Sammie did a great job. Looking forward to seeing her next time.
I had the best massage of my LIFE yesterday with Oneika. The front desk staff was also warm and friendly.
Staff vas kind service was fantastic all together was wonderful
Friendly and helpful staff.
Great place to go for some relaxation. The staff is wonderful and always so nice. Best massages and facials in bayonne!
How are you going to cancel a 90 minute massage I booked over a week ago two hours before? So unprofessional and I will not be back.
I go here often for facials. Always with Xe, shes great. Had a massage a few times as well. Not so great
I was feeling brand new when I left. I will be back. Thanks Oneika
Daphnie was amazing! Definitely would recommend.
Massage Envy was a great experience first time getting a full body massage went there with a back pain left there feeling brand new and also with the facial I will visit you guys again.Thanks to Johnny I will see you again.
Awesome professional quality massage very satisfied client and will be back again Daphne is a good good good massages I will recommend anyone to her
Allison was wonderful and I hope to use her services in the near future
Naima did an excellent job on me yesterday I would recommend her to others who are interested in getting a session
I’m always happy after my massage with Oneika!!
Saxon was a very good masseuse. I would definitely recommend him.
Sam is excellent professional friendly and she explained me to I understand step by step and the younger in the from veryyyyy friendly and professionalThank you so much
Xe is the best of all times, after my facial my face was shiny, and brighter.
Daphne is the best! Front desk is always friendly too.
Another fabulous experience with the best massage therapist in land!😊
This will be my go-to location when I’m in the NYC area: free parking, great staff, complementary tea, and a wonderful facial!!
One of the greatest massage and stretch that I have ever had. Five stars for Massage Envy and my massage therapist.
Oneika my masseuse was INCREDIBLE and the staff SUPER COOL. I’ll be back once a month GUARANTEED!!!
Great first-time experience for my husband and myself cant wait to go back Brandy and all of her staff was very welcoming and helps you feel comfortable
Place was very nice but the massage person was kind of rough used elbow alot in my back was in pain for 3 days after massage.. Would never revomend it to anyone ever.
The massage was good but she did it to hard. My shoulder hurts a lot.
It was clean, the staff was friendly and Daphne is a great massage therapist.
David provides amazing service and is a kind gentleman. He cares about his clients.
It was a great experience for my first time at this location. I will definitely come back.