Friendly environment where the staff is always helpful and patient, as well as knowledgable beyond “googling” about a product.Always happy to see Caleb behind the counter as his customer service stands out as exceptional. No matter the staff, they always seem to work out a deal on something I and never have I walked away unhappy. P
I love this shop! The atmosphere is very relaxed and all of the employees are extremely professional and knowledgeable. Visiting this shop feels like visiting a friend’s house. Gavin and Caleb are absolute homies. Don’t bother going elsewhere.
I love this place. Staff is super friendly and helpful, and selection is great. Best place in boise.
Caleb (Kaleb? Sp?) Is the best and most helpful employee. Always makes sure my vapes work great, and I love seeing his incredible artistic skill on the wall. Will always support this place because of his customer service! Give that man a raise, please! Hes why I stay loyal.
I love this place. The people there have always been nice about working with me and speaking to me about the products. They really know their stuff. Looks like the shop is in the process of getting set up at the moment, but I cant wait for the mural to be complete and the shop up at full capacity! Thank you!
Great staff! first timer but definitely not last timer.
Havent shopped there yet but after experiencing Kevins over the top customer service, Ill definitely have to check them out!I had called about some vape cartridges, he didnt carry them at the time but he consulted with some brains In the business and called me back less than 5 minutes after our conversation to confirm he was going to order them. He gave great detail about his shop and what they have to offer and that stands out to me. Solid customer service right there!
Absolutely the best vape shop in boise. Always have what I want in stock, it’s never a “oh yea we’re waiting on our order”…this shop is probably the reason all other vape shops never have anything in stock.The employees are always beyond helpful. Great spirited. And go beyond to make sure I’m happy with my purchases. Never has an employee ever had a bad attitude. The boise location is a little bit out of my way but worth the extra ten mins of drive time. I won’t bother stopping at another vape shop ever again.
**Bases solely on customer service. Didnt get the option to buy anything** Looks like they have a good selection of various kinds of pipes. We stopped in for CBD gummies. Could have been a 5 minute thing, but a person who appeared to be having some accute mental health issues totally consumed the the person at the counter. Cool, he got there first. Another person behind the counter seemed to be taking a complicated telephone order so we waited and played with the dog (who was awesome). There were 2 other people going in and out of the back. Not a great look when people are waiting, but we thought the person taking the phone order would help us when he finished. He hung up and never acknowledged our presence, so we left. Extra star for the dog. Dogs always make things better.
Been here quite a few times. Last time right at closing time,knew exactly what I was looking for, didnt have it but offered to take me to the other shop to get it. Who does that!? Couldnt go at last minute but the thought counts. Love these guys!
They were nice to exchange a battery for me that died within the first two weeks. Nice people. Great mural going up!
Vape Ave is my fav! Staff is always friendly and very helpful!
Gavin And Celab are the Cheech and Chong of hooking it up. Bert and Ernie but way cooler. Always helpful, informative, and saving me money! Spend your money here for your habits, they respect you.💪🏽🙏🏽🌻Thanks for keeping Boise lit!
Beat selection is town. The owner brings in the best of the best and also big named brands. Gavin is also super knowledgeable ask for him!
Terrible its 10a clock and no ones even at the doors its Thursday nothin special get a grip
Very bad experience. Spent $70 on a vape just for it to stop working in less that 12 hours and all I get told is we can give you a small discount on another one yea cause everyone has a endless amount of money to keep spending close to $100 everyday when the reusable vape you buy to use over and over again like it was bought for stops working in under 12 hours and has barely even been used. Barely even smoked a quarter of the tank I filled up. And has been sitting on my bed side table. Not like Ive been dropping it on the ground or throwing it around. Cause I keep my things nice and dont destroy them like kids do with the stuff they have. Im honestly really upset about it. And I was going to send all my friends and other people there cause I thought that store was a decent place but I guess i should have went to Durity Vape or Matrix Vape like I normally do instead. Very disappointed.
Absolutely love this store they have excellent customer service and product selection is amazing 🤩🤩 10 out of 10 recommend!!!!
Great experience, great selection and the customer service was top-notch. Highly recommend!
Customer service was amazing, they made it such an easy process and the people are such a vibe to be around!
Great shop friendly super cool service . henke and Corey were alot of help and were able to hook me up with great service Much love
These guys are great. They let me return a product that wasnt quite right.
Love this place! Justin was a huge help and super friendly. Will definitely be coming back!
I had so many questions and Gavin answered all of them in the most upmost professional way! Thanks for teaching me Gavin.
Caleb was amazing and so helpful! This place is perfect!
Love this shop always has what I need and I love the staff!
Great selection of CBD, vape and glass products. Better than any other store in the area. 10/10 recommend.
The owners and employees of this shop are so kind! I love buying CBD from this store. Highly recommend!
Awesome manager who knows what’s up and cares about his customers 🙌🏻
My favorite shop love the people and products!
FANTASTIC service! Super friendly, super knowledgeable, super affordable. What more do you need?
Don’t even bother with other shops. This is it.
Need more shops around town that stay open later like this
Andra was very helpful and knowledgeable