I always enjoy coming here since it’s so close to me ☺️ I bought a new bowl, a new ooze battery that I’ve never seen before and some glass cleaner. Ana was super sweet & welcoming! I love everything about coming here ❤️❤️ also the owner has a custom Alice in Wonderland piece in the shop that I am obsessed with! The moon & Cheshire cat’s eyes glow! Obsessed 🌕💙
I asked for parts for a vape they didn’t carry. They took my phone number, ordered it, and gave me a call the next day. Selection could be bigger but just ask. Reasonable prices and good variety.
Thank Blaze Chicago! Super satisfied with my purchase! Thank you Jordan for the best deals in town! Happy Thanksgiving! Much blessings to you and Blaze Chicago Smoke Shop!
I stopped by the shop on a whim, and I am glad I did! Blaze Chicago is clean and not overwhelming, which I find many smoke shops can be. I also received some gummies to try, for free, and they are hitting on this weekend afternoon 😎
I always love coming into Blaze: the girls there have such good vibes and great customer service. It’s rare to find an all woman staffed smoke shop and I love It! The owner is also a woman of color so I love to support!
Great place to go and get supplies! The staff is very friendly and helpful. Jordan is the Best!
Good selection and friendly service. Have been going here for about a year. They have a new customer rewards program where you can earn points to receive discounts. Store sales can be sent to you via text so you’re updated. Very useful.
My wife and I went here for the first time yesterday. They have some of the best customer service weve ever received. The woman working was extremely kind and helpful. I highly recommend Blaze Chicago, theyve made us customers for life. Great selection and they worked with us on prices and even threw in a few items for free. Which allowed the wife and I to get the vape mods we both wanted. I also rarely post reviews but this place was hella bomb so I had to pass the knowledge on. Thanks again Blaze 5 stars all the way.
Today was my fourth time coming to the shop. Good variety and I like their products. Now, two things happened that I was quite uncomfortable, the first one I bought a cartridge for my vape and they gave me the wrong one (it’s ok, that happen) but when I returned the item the lady in the shop gave me $5 cash back, I told her that I paid with card and the credit back was $6.65. $1.65 of difference is not much and I don’t really care, but transparency.Today I went to grab some stuff and the person in the shop had quite awful mood. No greetings, every time I asked something their reply came with a groggy response etc. I asked for recommendations and all they said was “idk that product came today”, and that was it. Engaging with the client is quite important I guess?Im from the hood, I’m a person of color, you work in a place were predominately are POC. Be kind
Passing by and stopped in. Was helped out by Elyse and extremely happy with her help. She answered questions about different Vapes, juices, pods, CBD oil for my dog and other stuff. Its like a smokers paradise inside, stocking a well picked selection of items. Very clean and organized and open. Everything is displayed well and she took time in between other customers to explain and guide me with my purchase. All this while my dog got to go in with me and not sit in the car waiting. I ‘HIGHLY’ recommend checking the store out.
There isnt anywhere else in Chicago Id rather go for all my smoking needs. Plus its a woman owner so thats even more of an incentive for me to shop here. Elyse is very knowledge and would ask for her if I was you.
They really went far beyond what you’d expect, about as amazing service as you could ask. Really helpful and communicative, lovely people to deal with. Most shops just aren’t this great to deal with in general, seven stars out of 5
I left this place feeling humiliated. I went there to buy a couple of things, and the whole time I was kind and respectful to the lady behind the desk. I asked her a couple of questions, even asked for permission before I could touch a jar I was considering buying. After I paid for my stuff, I reached over with my hand to grab one of the items that I had purchased so I could put it in my pocket. The lady behind the desk suddenly tells me can you please not reach over?. I was a bit caught off guard, specially since I was nowhere near her and what I was picking up had already been paid for. Then she tells me this is my bubble. She actually said bubble. And then she wraps it up by saying Is this a typical thing for Spaniards to do?. I was so baffled and embarrassed that I could not wait to get out of there. Was she racist? Ive never experienced anything like this in my life so its hard for me to tell. Its a shame because they are my neighbors but now Im too embarrassed to go back.
Super nice and friendly staff! Jordan was very helpful.
The people are great, the atmosphere is ever-changing. I live in the area and this is my go to shop for my essentials. The couch is cool, but wish there was another couch.Wouldnt go anywhere else.
Loved my experience here and will be returning ! Every one was very friendly and knowledgeable of the products. Hazel helped me and was very sweet !
Went in because i needed coils. Yes ,,, i did find them but we also received MAJOR attitude from the woman behind the counter! My boyfriend was looking at white olws and as he was looking. And she is like can you hurry up Ive got customers! Excuse me like WTF are we never going to go there again
Ill never buy anything ever again from blaze sum people working there are horrible at customer service all she say idk idk idk and more idk never go there.
Always keeping me up to date w/ new products & pieces!! Did I mention how helpful these ladies always are 🙏🏽
Super helpful. Jordan got me squared away with exactly what I was looking for.
Friendly women-owned tobacco, vape, glass, CBD head shop and now they carry Dark Matter cold brew coffee yum :) Still open during the Covid19 lockdown with contactless delivery and curbside pickups.
Great products at the best possible prices, sometimes cheaper than online shops. Really nice ownership and a perfect location. Definitely recommended!
First time going to this shop and I can say its my permenant shop from now on...if youre looking for a good deals in Chicago look no further.
Great shop! Jordan is awesome!
Nice place, good prices, very friendly personel but extremely limited selection of disposable vapes.
Over priced, if you get the right person they will take great care of you if youre vibing the right way. The fifth star is unlocked when youre vibing
Very knowledgeable! Helpful & friendly! Worth the bus ride from Southside of Chicago! Thank you. I WILL return😊😎
Great place, great prices, amazing service...will be back best smoke shop in the area hands down
Very friendly staff, always. Love this place for all my Vape needs and Cbd too!
Dope store quick action went in for hemp wraps and some cones will definitely take in more stuff next time
Great customer service! Very pet friendly and awesome and out going owners.
Do not shop at this establishment. Racist and extremely rude. Sign on the door says knock for service. As soon as they open the door its like not can I help you, get out of my store.
Elyse the owner is top notch. Go see her for all your smoking needs
Great prices
So sweet and helpful every time I go in there. Great spot in the neighborhood!
Love everyone here esp. Jordan!!!
Got my puffco here service was amazing def coming back again
Best shop in Chicago! Amazing customer service!
Clean location and fast service. Nice selection of e liquids and more.
Cbd oil on deck helps with my rhumatoid arthritis. Great service and very helpful.
Very knowledgeable staff with a wide selection of glass, cbd, & vape.
Theyll sell you a Vape with a warranty and make it hard to claim the warranty. Overpriced and ignorant.
Nice little spot with friendly service with a pretty smile☺
The service and the selection were all great.
Amazing service. People here are awesome.
My favorite smoke shop ever, of all time, forever and ever, til humans are extinct.
Excellent customer service every time.
Its clean, friendly, and haves everything you need.
Hands down the best smoke shop in Chicago!
The lovely ladies of blaze are always helpful
Best Tobbaco Shop in the city.
Found a vape pen w/charger for $10.
How rude and unwelcome.
Nice place, nice people
Thank you!
Great place!
Very helpful
Bomb vape store