Man. Very disappointing. I go in on Friday, SNS. My thumb nail chips on Sunday. I called to make sure I can go in to get it repaired. They said I can come in on Monday no problem. The lady that “repaired” my chip spoke very, very little English, even the front desk couldn’t understand what she was trying to ask me, she was rude when we tried to figure out what color matches my other nails. Said next time I need to pay attention. Then gives me the wrong color, never asked what do you think, does it match… then says, when she’s done, you can leave. My nail is still wet as I type this in the parking lot. The picture doesn’t do it justice. I have a pink thumb. So just be careful who you get. My nails never chip and I change my color every time I go. I spent over $100 last Friday…. Very disappointing.
Literally just left from there. Obviously they do not understand that no means no. I went to relax and have me feet done. I do not like my nails cut with the clippers and requested to be filed however he continued to tell me it’s easier. I again inform him in uncomfortable with that and prefer to have them filed. He goes back and forth again and I think he is going to do what I ask however he starts up again. So I tell him no thank you and leave out. I am not about to pay near $100 to not enjoy myself, not be listened to, and not be understood that no means no. I was very polite about the entire thing as well. I’m only one customer and this is my review. Enjoy yourselves. I headed on over to ambiance 🙄 Red Bank is my favorite just didn’t feel like driving so this is unfortunately due to his bad customer service partnered with my laziness.
I am in so much pain. I asked for my acrylic nails to be taken off. The nail tech took the sharp end of a nail tip and kept digging it into my nail. Not finding where the acrylic and my natural nail was. He kept digging and ripped my natural nails off. After the third one he saw I was crying and showing discomfort and he tried a different approach which was completely harmless and seemed like what he should’ve done in the first place. I was sitting in there with tears running down my face. I was still charged for this service and walked out with blood gushing out of my fingertips.
Was very disappointed with the overall experience I encountered on my first time at Top Nails. My sister in law comes here often and spoke highly of the place so was happy to get a pedicure with her over the weekend. She was getting a gel pedicure for herself so when she booked us both, they assumed I was getting one as well. When I sat in the chair and they tried to confirm gel I said no, regular, and the tech was confused and seemed annoyed.When I say she dug into my big toes I mean it. She did not ask if I wanted them cut or filed, she just went right in. There were a few times it hurt as she dug too. Most techs try to keep mine straight across but she went deep into the sides. The next day my toe was infected (red, swollen, and pus filled).The pedicure outside of that was fine. Nothing special but otherwise good looking. The tech however was also on her phone for most of the appointment, texting someone back and forth with various emojis. Odd that she also had gloves on, why wear them to touch feet if you are going to touch your phone anyway?I would consider returning but would ask for a different tech next time.
I really wanted to do something for myself to relax; which is rare. Terrible experience. I asked for the same color for mani and pedi but somehow it’s two different shades of purple. The guy kept digging his sharp nails into me for most of the service and despite telling him that it was uncomfortable; especially when he filed, he continued. I specifically asked him to not file down the sides but he ignored me and kept telling me to not look at my nails and watch tv and that I was too sensitive.Update: the very next day they started chipping and the polish on both big toes are smudged.
Kim is wonderful! She makes me and my feet look and feel amazing. She got me wedding ready! My fiancé had a mani and he enjoyed it - plus he’s now wedding ready too!
The prices were outrageous for what I received. Went in on Saturday for a dip manicure and a pedicure, and I saw chipping on my dip nails as early as yesterday (one day of wear). I had a negative experience with the technician who finished my fingernails but the one who did my pedicure was a lot better.For $96 before tip I was expecting a lot more. I don’t plan on returning to Top Nails, especially this location.
Top Nails was very accommodating to my two daughters and me, even with varying arrival times. Thank you for a great experience.
I went today to get nails done. Had appt but there was a schedule screw up. They offered someone else which was fine by me. He did a fantastic job even though I was not scheduled with him. This is my second time here and both times have been great. Definitely recommend top nails Anderson. My mom whos been going longer loves it too.!
Bei is the 👑BEST.Shes very attentive to me. Always remembers what I like and how I like it.(she knows how picky I am😂)Very professional, personable.💅 Perfect nails every time
I wouldn’t recommend going there for acrylic nails. I got mine done not even a week ago. One popped off three days after getting them done. I went in for repair. Now another one has popped off today, while one is lifting and about to pop off. I’m debating whether I even want to go back in to have them fixed, probably a waste of time and money.
I feel that Top Nails doesn’t have the great quality they used to have. In my last few experiences I have felt rushed through my manicures like an assembly line. I’m not getting the experiences that I’m paying for. There are so many more places to go, and want to keep the loyalty for Top Nails since they have been there since the Beechmont Mall was there.
Vanessa (nail tech) was sweet, kind and very professional. Thank you! My nails look awesome!!
Heidi was extremely detailed and got my full set of acrylics done perfectly in less than an hour. I’ll definitely be back to see her!
Heidi always does a great job! I love going to a salon that honors your appointment.
Sandy was such a delight!! Very sweet and her work was phenomenal! Will definitely go back!!
Sandy does the best nails!!! , she always makes sure you love the nails through the whole process!!! she’s super nice 💗💗
Decent place but I wasn’t thrilled with our service.I booked an appt. for 3 people via phone. The receptionist was polite and saw yo us immediately. We were not offered anything to drink, as you would be in other salons. The technicians seemed rushed and did a subpar job.Yes, we only got basic pedicures (not an express one or anything) but I at least expect the pedicure to take longer than it did for my nails to dry.I live in Seattle and was in town visiting family and honestly…this is a $20 pedicure, if that. If that. I get more from my neighborhood salon back in Seattle for $35.My nail polish at the end wasn’t even straight, my nails were clipped but not rounded/shaped so I still have sharp corners on them. The callouses weren’t really dealt with and my feet don’t look like they had anything done besides slapping on some polish. My mom’s feet were exactly the same!I did NOT appreciate having to hand my credit card over to the technician to walk away with and pay. Why could I not just pay at the front desk before leaving? I couldn’t even give a tip because there was nowhere for me to sign and put one in!! Not that I’d have left one anyway.I gave 3 stars because they were able to fit 3 people in at the same time at short notice and the salon is nicer. But we won’t be coming back. Not worth it.
Didnt do a design like I wanted so ended up work boring blue but its was overall an alright service.
My 10 year old daughter and I had an appointment for manicures, it was supposed to be a fun experience…nonetheless it wasn’t. Manicurists were not friendly or helpful. Charges were extremely off for services we received.I remember when Alice and Richard were in a different position in their business, pre and post beechmont mall….everything was very different and quality services were always guaranteed, now it’s like they’re just shuffling you through to collect $$$Won’t be back
Sandy did an amazing job. She was thorough and gentle. I will always ask for her now.
Gel mani with Bea. She is terrific! Provides quality manicure and gel polish that lasts. Recommend!
Vincent gave me a great pedicure! I was able to get an appointment just when I needed one!
I have never been so disappointed. Before my daughter and I sat down I specifically asked a price on pedicure and a full set of nails. I was quoted $35 each and $58 for her nails. I was charged $191.88. I asked what the $35 included and they told me the pedicure and the nail polish they charged me 40 extra dollars for nail polish and a $10 unknown service for her nails and would not explain to me what it was for. After going back-and-forth, they offered to take the $40 extra charge off as long as we removed the nail polish and put on a different polish. I have never heard of doing this. They literally wanted to remove the polish and put on a different polish instead of just honoring the price they quoted. Buyer beware!!!!! Make sure you ask for every little charge that they are going to charge you if not, you’ll get hit with a $200 charge for no reason.!!
This was my first time at this location. It was very disappointing. The nail tech appeared to be sick and was coughing quite a bit which was concerning.She used nail polish that was extremely clumpy and wasn’t going on smoothly. When I asked her about it, she did not correct it or offer a solution; she just told me that was what that type of polish looks like and that’s why she doesn’t like it.At the end, she put me under the dryer, but she never bothered to turn it on. Luckily I was able to locate the switch.I also had a gift certificate that apparently expired last month which they refused to honor. The gift certificate was only a year old. I’ve never heard of gift certificates expiring at all much less after only one year. Overall was a terrible experience. I will never go back.
They are always polite and respectful and I don’t have to wait. They do an awesome job and the salon is always clean and professional and comfortable. I always go to Top Nails.
The service in the place is horrible. All they care about is their money and not the customers satisfaction. They don’t train their employees and has a lot of rookie artists who don’t know how to properly do nails and let it retain. I did french tip and the lady could not even draw on the white tips. She had to call the manager to do it for her.They still ended up looking rough and ugly. Meanwhile i paid about $75 to get them done. 3 days later after getting my french tip acrylics, 2 nails popped off. I couldn’t go in to get them redone because I was in Columbus. I called and they told me to come in.. only for them to tell me it will be $65 to get repaired. Meanwhile I paid $75, why would I want to paid $75 for them to repair a job they didn’t do right?? All they care about is their money. I will NOT be doing my nails here again and I advice others not to. They overcharge and do not care about customer satisfaction.
I went to Top Nails a lot growing up and I was always very happy with my mani/pedis. This past trip was my first mani/pedi in over 4 years, and it was a disappointment. My pedicure by Sandy was excellent (5/5 stars for her), but my manicure (which was done by Ken) was rushed and left me with a bleeding cuticle which he didn’t acknowledge. He also seemed disappointed with my tip amount (which again, seemed silly because my nail was bleeding as I was leaving). And when I got to my car after leaving the salon, I noticed on my receipt that there was a $7 “unknown service” charge that he, once again, didn’t acknowledge. Very disappointed in my experience today. Will be taking my future business elsewhere.
I had an appointment, was brought back on time. Pedicure was first, Jeff is who provided the service. He did not speak at all. No greeting, just to the point. Not very friendly. Second was a sns manicure. Still no communication even after trying to make convo. I had my nails done on a Thursday evening. It has now been 3 whole days and my nails are cracking!!!! And chipping!!! I have had many sns manicures and this is disappointing. Literally, starting cracking on the second day. My sns usually last 2-3 weeks! Disappointing! Pedicure looks great, but it is with regular nail polish.
My daughter and I all got regular pedicures. It took less the 15 minutes for the pedicures, they were so rushed. All 3 of our polish was either chipped or peeling within 3 days, definitely worth the over 100 dollars I paid.
Always does a great job on my feet and toenails
Tam was great! She was very attentive to detail
20 yearsPulled up at 10:30 to wait for door to open-either get mani pedi then or come back-appt for 2I arrive 2:15 -promptly told I can only have 1 service, which I get, I was late (I did call to tell them I was running late)I hear receptionist take two appointments over the phone;she offered them to choose their time: both at 3:30 directly after my pedicure. She comes to get me at 2:45pm and I ask about mani.She doesn’t know…blows me offPicked a colorI ask again; she looks at my hands and keeps saying “jelly” 1/2 nods to me with 1/2 commitment. (Tricking me into staying until I know if mani is happening).She leads me to foot drying place; I ask again. She says “no time” even though walk ins are checking in and taken right back.It was more trouble to lose this client than take in the walk-ins. She says “you can book for another hour out and come back? Or tomorrow.” At this point, I pull out my atm stack (went to atm prior to accommodate this store)… she hesitates and I tell her I’m not coming back, here, ever.I have been frequenting this salon for more than 20 years; in several different stores each time you moved. I send people in Hyde Park to go there. I’m a big tipper and I go out of my way to give cash for whole transactions. Lying to a customer is never a good choice. Putting effort into making it work, is always a good choice. I will recommend against TopNails to anyone who will listen.
Friendly staff, great services and tons of color choices.
The person who did my nails was very sweet. I got acrylics and a couple things that were iffy are; some are crooked, most not the same thing length and they didn’t even check if they were…kinda lazy paint job, they also drilled a bit down my cuticle and it’s been insanely sensitive, not big deal though. Front desk was talking trash about me and my friend though, which is immature, disappointed about that.
Heidi at Top Nails always does a great job! She is very gentle and careful on this diabetic’s feet and hands!
Vincent was friendly and we got a little laugh for my feet being ticklish lol. Super happy!! I’ll be back in a couple weeks to see ya! :) Love the color!!
Been coming to Top Nails almost 20 years now. Wont go anywhere else. They are kind, attentive, not pushy, and amazing at what they do. I dont even have a specific person I go to, they all rock.
Came as a walk in and only had to wait a few minutes to be serviced. I got an acrylic full set and these are the best nails Ive ever had done. Chi was amazing and did a fantastic job. She seemed like a real professional since she was able to get mine done in a timely manner and also have them look great. Will definitely be returning.
I was able to make an appointment for gel removal and a deluxe manicure with short notice over the phone, and it started on time. Lacinda was very nice and answered all my questions about nail care, especially since I bite. The sugar scrub felt amazing! Location and stations are very clean and in a building that is easy to find. Make sure you bring cash to tip, I was a little surprised to find I couldn’t tip using my card. I don’t get my nails done a lot because of my line of work, but I’ll be returning here whenever I do!
I wont go anywhere else to get my nails done. They are attentive and polite. I have had nothing but great service every time.
I was denied service and kicked out because I have a service dog. An employee came up to me as I was picking out my polish and said her manager informed her that only guide dogs are allowed in the establishment and she would have to ask me to leave. I told her that it was against the law to deny someone with a service dog and she just kept saying her manager won’t allow it. I then asked for the managers name and number so that I could report them and they refused to give it to me, saying they can’t give out that kind of information. After arguing with them, my SERVICES DOG then alerted me to an on coming panic attack and I had to sit in my car until it passed and I was able to safely drive. I really hope after reading this you DO NOT SUPPORT THIS BUSINESS!!!!!!!!!! And be assured I will take legal action against them to fight for our rights and make sure no one else has to go through this!!!
Everyone is very nice! Clean and well kept up with. Pricing is about average but Im very satisfied with my last 2 visits
Anna did an amazing job on my nails! She was so sweet and did the best pink and white acrylics that I ever saw. I am so happy with how well they turned out. I highly recommend getting Anna as your nail tech!!!
Excellent service!!!Anna is amazing takes time to do your nails correctly. Beautiful salon. Thank you Anna
Ive come here twice and I liked the service. The ladies are nice and quick. I do wish though that we can tip on our card and not have to use cash. This place only takes cash tips so you have to make sure you have cash otherwise the nail technician doesnt get tipped.
The best nail salon I have ever been to. I recommended them to every one of my friends. Also, Evey is amazing! She takes her time, is friendly, and does an awesome job! I will ask for her every time I go from now on.
I had SNS on my nails with tips and a deluxe Pedicure. John did an awesome job!! I left feeling very satisfied with hands and feet and will definitely book again. Thanks also to Vanessa at the front desk, she did a great job also.
Lots of services offered at this location. However, I asked for the manicure package that would include the massage and hot towel service. I got about a 20 second massage on each hand and no hot towel. Hubby had a great experience so maybe service is dependent on the individual technicians. Worth going back to find out.
Im usually happy with my service but I do not enjoy getting a pedicure when all the employees are talking to each other so much they get distracted. Aside from it being rude I did not get the service I deserved on my recent visit. I was there when state board was visiting them so they were exceptionally wound up that day and I did not feel comfortable or that it was about me. It wasnt, they were in their own world and seem to have no concept on what proper business etiquette is.
Revised. The last few times Ive come in it no longer feels like the care about their customers. I was told a 28 minute wait time but 50 minutes later I still hadnt been taken in. When I told them I couldnt wait any longer I was told someone was late and it couldnt have been helped. No apology for the inconvenience or waste of time. I wont come back.Typically a great experience, although it depends on which technician you receive. Never bad and sometimes exceptional.
I’ve been going to Top Nails for years. First class service with very reasonable prices. Attractive interior with clean and sanitized equipment.
These are the ugliest nails I have ever had I’m sorry but I’m very disappointed. I got acrylics and they had a great start until it came to the design and it is nothing like I asked for and nothing like the picture I showed my nail tech. They were very friendly though and nice
I gave 3 stars because out of the 3 of us that went to have our nails done Saturday only one is still pretty after just a few days. For the price of shellac to be applied I shouldnt be able to see through it considering its a dark color? My 9 year olds nails are flawless, she too has shellac. My oldest daughters acrylics are fading already. The acrylic is so thick it doesnt look natural by any means. The techs were super nice, the place was clean. I will give them one more attempt with my other daughter today and hope for the best.
I’ve always heard about how great this place was, and it’s right next to my house. i’ve tried going there 3 times before and the wait was over 2 hours to get in so I ended up going elsewhere. my friend and I were going there and called before hand to make an appointment so we didn’t have to wait. the lady on the phone said they close at 5, but are taking 2 more appointments at 5:15?? so we took them, and we got there and still had to wait 20 minutes before being called up even though we had appointments. the lady I had I think her name was maria, was very rude, didn’t talk to me the whole time, and acted like she didn’t know what she was doing. I was getting a fill in as my friend was getting a full set. I needed a nail fixture and she completely messed that up and then peeled the drying acrylic off of my nail (which was very tough and painful) and just put a new nail on me. my friend paid $50 for her FULL SET and I paid $47 for my fill in? the nail lady told me that she didn’t charge me for a nail fixture but she charged me $5 extra because my nails were long. mind you they were already that long, and I didn’t change the length or anything. I explained that to her & said that I might as well of gotten a full set. she started talking about me to the worker next to her then she went and got her manager so that he could explain why I paid so much. They were both very rude about the situation. it’s been 2 days and my shellac is literally chipping off of my nails and the sides. Maria also cut me and made my skin bleed TWICE on 2 different fingers. Every nail salon i’ve ever been to, uses a gel clear polish before they apply the actual color, and she did not do that. she applied the stuff they put on your nails before doing the acrylic instead of the other stuff, which I think she did that just to save time. I will NEVER spend my money, that MUCH money, on a poor quality nail job again.
Ive been coming to Top Nails for over 10 years. My favorite nail tech is Trish, shes been doing my nails for a little over a year and Im always pleased with how they turn out My mom has been going to Heidi for over 10 years and loves her.
Everything was great. I have been going to Top Nails for a long time. Everyone is very friendly and Heidi does a great job.
I’ve been going to Top Nails since summer for gel manicures. Everyone I’ve been to is great. Highly recommend making an appointment cause they are busy. Clean and great location.
There are many great nail techs here, but Heidi is my favorite! Very meticulous with my manicure w/ SNS. Even fixed a nail once that I broke (no fault of Heidis) for no charge. Pedicures are great too!
Always do a good job at Top Nails
Ive been going to Top Nails for over a year consistently and seeing Jack. He is fast, efficient, and precise. l like the ambiance of the new location and love that I get to catch up on HGTV while getting my nails done.
Very friendly and efficient. As a walk in, I didnt wait more than 10 minutes before being shown to my pedi chair. I got a pedi with gel and a full set of acrylic finger nails with gel. I am very pleased with the results. I only rated 4 stars because I didnt get exactly what I wanted, an ombre finger nail painting. Also because the cost for each service wasnt really explained. Neither of which will detour me from returning. I will be returning. Also, I would recommend this establishment.
I went in to have acrylics removed a few weeks ago. I hesitated to write this but Ive had several people tell me that I needed to say something. When I got there the tech started soaking my nails. At one point she was struggling to remove the thumb acrylic on my left hand. The girl who works the register came over and said that someone wanted her to hurry up and finish. When it was all said and done she ripped off a chunk of my thumb nail. Ive had several techs at other salons say that the nails were not soaked long enough. I will not be returning. I never felt welcomed there.
So I recently treated myself (HAHA) to a full set and decided to try this place because it is so close to home. Big mistake!It started out with this guy grinding my cuticles off with his dremel. Which caused my pinkie to bleed and fingers to throb.I wanted the coffin shape, and instead got THE most awkward shaped nails. One side is straight and the other side goes in at an angle (sort of like the coffin should be...ON ONE SIDE).I asked for short nails. Then shorter (because they were left long LONG). But then gave up because this guy obviously doesnt care what I want.The nail tech said I shouldnt go with the color I picked, which really isnt his call. But then wouldnt let me pick a different color once I started second guessing it (before it was applied).He talked me into going with a gel polish (which I was honestly debating on because I love the quality). But after a week and a half it had chipped on two of my nails.On 3 of my nails, there was a side left not all the way polished to the edge.The quality on the nails deteriorated so quickly Im absolutely baffled.Once I went to pay, the cost was much more than I was expecting it to be. It still didnt make sense how we came to a nearly $60 cost when I recieved a 20% off promotion.I tipped $10 simply for the fact that Ive worked the service industry multiple times, but that guy was not good.I hope this review reaches the right person considering giving this a chance. Just dont!
Christine is an excellent nail tech! I see why she came highly recommended. Shes friendly and concise. My nails look beautiful! Thanks again, Christine!
Got my nails done and 3 days later while typing one popped off. Went to get it repaired and they tried to charge me. I shouldnt have to pay 45$ for a set of acrylics just to have them start falling off in THREE days, then be charged again for them to fix their mess up. They look sloppy and uneven. Shellac isnt even. Most certainly will not be going here again.
Came here with two of my friends and very pleased with services. Our SNS sets look beautiful and strong. All the technicians are very nice and professional. The best salon for us in the area!
I had a very relaxing experience and my feet feel amazing! Pedicure looks great. Ill be back!
Laura did such an amazing job! She took her time and my nails look exactly the way I wanted them!
I don’t usually write reviews and this is the first time I’ve actually written one. I will typically go to top nails for gel and pedicures. I go every six months or so for the last 5 years and it’s fine. I’ve been going to another salon for SNS powder because top nails didn’t have it back when I started getting it. This time I went to get SNS dip powder done on my nails. I’m not sure who the tech was but he didn’t put any base powder on my nails and only put three layers of color which is not what I’ve seen at other salons. Every other salon I’ve got to there’s a-based powder, two layers of color, and then a top layer. The containers for each layer are all very different and you can tell the difference because the base layer on top layer aren’t colored they’re just white. My nails looked great right after I got them done but that only lasted a week. One of my nails is already chipped in half and I had to file it down and now it doesn’t match the rest. On top of that my other pointer finger is cracked in half down the middle of the nail and I’m just waiting for that to fall off. I’ve been getting SNS done for over a year and a half and I’ve never had my nails crack and peel and look this awful after just a week of wear. Typically mine will last anywhere from 3 to 4 1/2 weeks. I don’t usually write reviews but I am livid that this $50 manicure lasted me less than six days. I want to go in and have them take off the polish-but I don’t even trust them to do that anymore.
My pedicure only took about 5 minutes, my cuticles dont look great and she didnt file my nails... she’s so lazy i dont think she love her Job! She’s not even friendly i’m trying to be nice to her but she didnt even talk. So sad
My favorite please to get my nails done. I feel like it always lasts a long time when I go to them as opposed to some other places where they chip quickly. Make sure to call ahead and be put on the list so you don’t have to wait too long.
After moving back to the Cincinnati area I needed a new nail tech. After going to several places I went to Top Nails and Angel did them. I’ve been going back to Angel now for almost 6 months and my nails never break or chip.
My appointment was at 4:45 and by the time they started my nails it’s was 5:15. Right when the nail tech was about to start my nails she switched tables and started doing someone else’s nails. She kept going back and forth between the two of us which took a lot longer. It was all very frustrating.
Tina did an excellent job on my pedicure. She was very friendly too! Highly recommend
Maria was so caring and good with my broken nail ! She did an excellent job!
Lacinda did amazing work & excited to schedule with her again! The experience was top notch :)
Always come as a walk in and I dont wait too long. The work is consistent just need to make sure that you communicate your expectations and desires. They also dont do that annoying small talk here either so youre in and out. Definitely recommend
Very relaxing and a great pedicure
S always on time do a good job. Average price. I only get a pedicure been going there a long time
Always love going here to get my nails done when I have the time. The staff all know me and I know them. Going to go get my wedding parties nails done next year in July!! Looking forward to it. Wont go anywhere else to have my nails done!!
Vanessa is a wonderful technician and does a great job!
They were crooked, not at the bottom of my nail, nothing like what I had asked for and the nail artist was insanely rough with my nails. I’ve had them for a week and because they were so far up on my nails it already looks like I could go back in for a fill in.
Always pleasant people, clean shop, accommodating for schedules and excellent work
I did a walk in.I got a mani, Pedi.Really good mani PediPrices are right in line with other shops
Quality pedicure very thorough thank you my feet feel awesome
I have always had great service and nails from Top Nails in Anderson!
Top Nails is one of my favorite places. Best place by far for a pedicure.
They are always quick. They are no more rough than other pedicure places. Very friendly staff, but speak minimal English. Thats okay if you one some me time.
My manicure only took about 5 minutes, my cuticles dont look great and she didnt file my nails... or at least not well. Just a poor quality job
My experience is always AMAZING at Top Nails Anderson!
Ive been going to Top Nails since they were in the Beechmont mall. Their work is always great and their staff is friendly. I always know Ill get what I want and itll look great.
They are good but they are a little rude my friend asked for a drink and she never got one and her acrylics broke right after and they never fixed it
I come often and get great service but I went last week and paid the extra money for gel polish with my pedicure and it is already peeling off. Can I get them repainted ?
Expensive but Anna is the best!
I had an appointment, but they were accepting so many walk-ins, my appointment got pushed 40 minutes. Not sure I would go back.
Love going for my pedi with my sister and sister in law. Love Anna & Sandy, very professional and fun to talk to.
I 💙 Top Nails I highly recommend Anna or Stacy ,both do nice work . Always call ahead for ur request for nail tech .Only had one bad experience in 11 yrs . And the owner corrected the problem .
So bad. ruined my homecoming. asked for glitter ombré with a pink base and gave me a clear base and a straight glitter block. so awful.
Took my 2 daughters for a little pampering. Our experience was great!
My pedicure was nice and the polish is still looking great, however my manicure started chipping day two, I am very disappointed and of course did not have time to go get them re-done.
Jack, is an amazing nail technician!Hes super fast and does the best nails!XOXOX.
This place will get you in quick and the place is very clean got my nails done fast and loved how they were done for a good price!
It was my first pedicure and an enjoyable and affordable experience. Looking forward to my next visit.
Really nice place and they did a great job
Gel manicure Completely satisfied and ready for holiday eventsTam is great
My pedicure was well done, but a better explanation of services would have been nice
Wonderful experience. Super friendly and very relaxing. Extremely pleased!
These techs dont make it awkward if you just want to listen to music or do business while they do their work! Very clean and in/out
I had a great experience with a gel mani and pedi. Long lasting.
Beautiful place and very spacious! Loved the relaxed atmosphere and friendly staff.
The guy who did my nails was very rough. Burned my skin several times with the file and with the hand piece. Tried to paint my nails with hairs in it and leave it that way. I would never go back
Always excellent. Been going here for over 10 years and I have always had great service. Recommend them highly.
Best Pedi Ive had in a very long time. My nails are perfect as well.
Awesome place very clean great work I love my nails
Lacinda was very friendly and gave a great pedicure!
Nailed it. Keep on your toes and their pedicures please the feet. Go. Be a walk-in customer. Happy Feet!
Very rude. Pedicure was messy. Acrylic application left some bleeding and still paying full price... The tech Angel is the worst
Beautiful nails! I love the new location and the comfortable pedicure chairs. Very relaxing!
We sat for over an hour and 15 minutes while people walked in didnt have an appointment and got taken before us ....this place is rude and disrespectful....the girl at the front desk was very nice though.....
Great people, great service!
Rachel did a great job
Maria did a fantastic job! So kind and such a relaxing experience
Everyone is always friendly and professional. Highly recommend!
Excellent service excellent shape very quick and efficient with my time
I was excited about a nail place closer to where I live but the price was kinda high and my gel is a mess..
Ana gives the best manicures!!!!!I like the convenience and the call ahead appointments!!
Very friendly staff!
Great service & timed appointments. Nail polish did not last long though.
2 basic manicures... Both done in 8 minutes each. Wouldnt go there again.
Always awesome, Heidi is the best !!!!
Had a pedicure. Angel did a great job on my gnarly toenails.
Its expensive but its really good. I love my nails
Terrible. Charged me 75 for a fill in. Terrible work. Had to be redone
Top nails is top of the line! Great people!
Good customer service, friendly staff, quality results-
Oakley location, guy was really rough with my nails, it was literally painful and couldn’t wait till it was over, will not be returning
Horrible services. Completely terrible experience. Will never return.
Lucinda and Kim. Best in the place!
Maily is so nice and the service is awesome! Always have a great experience.
Heidi always give the best pedicures.
Dont clean properly. Myself and others I know have gotten nail fungus from this salon.
B always does an amazing job!
They made my feet look and feel great
This place is awesome! Lacinda does amazing work!
Quick, friendly and efficient service! Love this salon!
Love the RSVP service, need more color selection
Rude and unprofessional. Will never go back.
Staffs were so nice very accommodating and polite!
Hands down the best nail salon in Cincy!
Trust is the best!!!! I will never go anywhere else.
Miley is amazing. Great place to go.
Long wait. Overpriced. Didnt get the nails I wanted.
Maria is amazing! Love this place.
Great atmosphere, wonderful service.
Clean tools, helpful staff.
Fantastic technicians. Tips in cash perferred.
Nic gives the best massages!
Great service. Affordable prices
Awesome Nail Salon !!!!Love my nail tech !!!!
At Top Nails. Kim was great!
Very get gentle with casted hand
Relaxing pedi and chair massage
Never have I had a complaint!
Love this place and the work preformed by the technicians.
Always pleased with the service here.
Angel did a terrific job!!
Great technicians. Clean and friendly
Terrific services and attentive staff.
Heidi is great!
Very helpful, clean, and friendly.
Always great service!
G was wonderful.
Always a great experience.
Great, and fast services
Fabulous!
Loved it!
Awesome team.
Nice atmosphere