J Sterlings Wellness Spa - Clermont

185 US-27, Clermont, FL 34711, United States
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J Sterlings Wellness Spa - Clermont
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As
Review №1

I love J Sterling Spa! My first massage with them was 2 weeks ago. Ashley is the best. She made me feel comfortable and I left there having the best massage I ever received. Candace at the front desk was also very kind. Overall, it was a great experience and I already have my next appointment booked.

Ro
Review №2

This was a great experience and I had nothing but warm professional services. Katt the spa representative was friendly and caring and Rosana my therapist was lights out and I feel like a new man. Recommend J. Sterling highly!

Da
Review №3

The Best Spa in our area!!!This spa has come along way adding many many professional services that we are all looking for with the best massage therapist and aestheticians around without the gouging pricing. My husband and I BOTH have memberships and the points you accumulate NEVER EXPIRE!!!When you first come in you can meet Baily or maybe Candace at the front deskBaily and that is Baily without an “E” that’s how I remember her. She is the kindest sweetest girl ever. She went through the entire menu of services one by one and explaining each one to me with so much patience and never losing her smile.Then I met Candace on another day. Another kind, and knowledgeable young lady full of information and always willing to offer a recommendation as to what works best for you and your needs. There is no pushy selling and upgrading just pure relaxation and comfortable.Had a great massage from Erika and will continue with her she really know her stuff and trigger points Best massage in years.Going to try a facial from Debra next week and my husband going to take his by weekly massage … this is our forever go to place.

Wh
Review №4

Rosana is amazing. She is extremely professional, accommodating, and highly skilled. I have tried many massage therapists here and she is by far the best. I have been going to her for 7 years. I will not see any one else. Thank you Rosana!

Va
Review №5

I’ve had 3 visits with Jordan for laser hair removal so far and the results have genuinely been life changing already.She’s lightning fast with my visits averaging about 6 minutes and I’ve gone from having to shave twice a day and still never truly being comfortable to being able to not worry about it for a few days and barely even notice.Baily at the front desk and Jordan were both super welcoming to me on my first visit and were great at quickly putting my mind at ease.The entire experience so far has been wonderful and I would happily recommend this place to anyone seeking laser treatments in the area.Walking into other laser clinics I’ve always felt like they were trying to sell me on something from the moment I came through the door.Not once have I felt that way at J Sterlings Clermont.Having such a clean cut booking process with clear prices is genuinely extremely refreshing.75 dollars for full face is an incredible price for what you’re getting and as someone who got quoted in the thousands for that same thing elsewhere can say I’m extremely glad waited.If you’re someone who’s been hesitant to start laser due to the *insane* pricing models of places like Milan and you need somewhere that’s reputable and affordable, this is the place you’ve been looking for!

Me
Review №6

I’m on vacation from the Caribbean and decided to treat myself to a spa day.Massage was good. Not so sure about the facial or if I got what I paid for. I paid extra for extractions, but my face is literally still rough with white heads on my chin and nose area. I had to ask the aesthetician if that was it for extractions because it was literally nothing. If it lasted 3 minutes, that’s a long time. (Being generous here) My pores still feel really clogged. Just product being put on my face with probably no real effect as it wasn’t on my face long enough. I feel really terrible about that because I have to multiple each US dollar times 7 of mine so $721 for?

Jo
Review №7

I bought my husband a massage at this spa for Father’s Day, expecting a relaxing and rejuvenating experience for him. Unfortunately, his recent session with Rosanna was far from that and turned out to be the worst massage he’s ever had.My husband paid for a deep tissue massage, but what he received was nowhere near that. The therapist seemed to just lather him with oil and aggressively rubbed his skin. He specifically asked to skip his feet due to a recent pedicure, but instead, she skipped his entire lower body.What happened next was bizarre. After drenching him in oil, she put a sheet over his body and started slapping him as if patting something down, which was both odd and ineffective. Then, she proceeded to shake his body from all directions, which made no sense for a deep tissue massage. There was absolutely no deep tissue technique involved, just a series of weird and uncomfortable actions.When the session ended, my husband told her he felt the same as when he walked in. Her response was a simple “oh okay,” and she left the room.We’ve had good experiences with other therapists at this spa in the past, but this session with Rosanna was incredibly disappointing. I can’t believe we paid for such a terrible experience, and to make matters worse, our email complaint about this has gone unanswered.

Be
Review №8

I must have passed by here a 100 times before I make a point to stop in . I’ve been getting a massage on a semi-regular basis with Rosanna. She is incredible adding the perfect amount of pressure. Front desk staff is always friendly and I love being able to book online. So nice to have such a fantastic spa here in Clermont without having to drive to Orlando !

Ma
Review №9

This is my first time here and I had a superb experience. My therapist Karina was amazing. She was very professional, easy to talk to, spoke my language and was very knowledgeable. I could tell she really knew what she was doing. I have been having terrible neck and shoulder pain and although I knew the massage was going to be uncomfortable, she made it feel much better than expected. The front desk staff was also very nice and professional. I felt relaxed from the moment I walked in. Thank u J Sterling spa. 💓

Cr
Review №10

Will my masseuse and Candace the scheduler were awesome. Candace got me right in. She’s so friendly. Will worked all the kinks out and it was so relaxing.

Da
Review №11

This is the best this place to get a massage and will not break the bank. Candace upfront is the person that greets you when you come in the door and she’s very helpful and kind and somewhat funny. My therapist, WILL, was great. He had very good pressure and was very kind. I will come back again and I plan to join as a member when my gift cards are finished, great place!!

Ja
Review №12

Katt was super sweet and helpful. She checked us in quickly and was very professional. Rosana was excellent! She was very nice and her massage was relaxing and not rushed at all. Will definitely book her again!

Ad
Review №13

J Sterling Spa is just wonderful! I was greeted by the kindest front desk person, Candace. She was very sweet and made my check in/out seamless. Laura Beth complete my deep tissue massage and she was absolutely fantastic! I didn’t have to say anything and she just knew what to do! I highly recommend this place!

De
Review №14

Rosanna is amazing! She knows where the pain is. I have a baby and I have had postpartum pain for over a year not to mention stress! Rosanna always makes me feel brand new! Also Katt the front desk person is so helpful. I had a complicated request for scheduling and she was so patient and kind! It’s not the place it’s the people who make you feel at home!

Ka
Review №15

I received a facial for a birthday gift, and it was my first time here and getting a facial. What an amazing gift. I had such a great experience. I see the difference, my face feels supple. The place and Deb, my therapist, were truly a blessing. Thanks for not only a fresh face, but all the knowledge that came with it. I will definitely return as well as send others!!

La
Review №16

Yatsel was an amazing therapist. Hands down one of the best massages Ive ever had. I will be back to see him.Deborah , the esthetician was amazing too. It was my first facial and she had my skin glowing.Highly recommend both of them and the salon.

Ni
Review №17

Im so late doing a review and I typically dont bother. I had a long, hard drive back to FL for a visit with minimal breaks along the way. Add an uncomfortable rental and I was done for to the point where I couldnt enjoy my visit. Got a last minute appointment for a massage plus extra services with Chris. Hands down one of my best experiences. I walked away with pep in my step and enjoyed the rest of my visit. I like a more aggressive massage and he accommodated. Front desk (cannot remember her name) was a gem and so helpful. Im coming back again sooner than planned, going to get another booked asap!

Al
Review №18

Karina was AMAZING!!! Her hands are gifted!! My whole body after felt a release on stress and tension. I stand for very long period of time at work and work out and this massage had me feeling brand now! Highly recommend!!!! She even cracked my neck and back and it felt amazing !

Oz
Review №19

Im thrilled with the fantastic results of my laser treatment by Jsterling. Jordan, my therapist, was incredibly friendly and professional throughout the process. Bailys excellent scheduling skills made booking appointments a breeze. Overall, Im extremely satisfied and happy with my experience.

Vi
Review №20

Jordan is absolutely fantastic. She has been doing my laser for months, every session is quick and on time, so nice, all while providing me with plenty of education and advice. Needless to say, I won’t be going anywhere else for my laser appointments. Highly recommend booking with Jordan if you are wanting to try out laser at this location!

Th
Review №21

I booked with receptionist katt who was helpful.My therapist karina was awesome, i had the reflexology fusion service for the first time.I will definitely be back

Al
Review №22

Katt greeted us at the door and was the sweetest thing! She got us checked in right away and made sure our check out was quick and smooth!Deep tissue was the way to go! Will asked about my problem areas and made sure to check in on pressure! He got ALL the knots out of my shoulders! Definitely coming back!! Definitely requesting Will as my massage therapist!

Ma
Review №23

Loved J Sterlings! I just visited recently for a facial and I had a wonderful experience. My Spa Associate was Siân and she was so sweet and super friendly! Highly recommended her to anyone looking to get a facial in Clermont!

Ca
Review №24

My husband and I just finished the most wonderful massages with Carina and RoseAnna. We highly recommend them! Enjoy!

Ke
Review №25

Katt the spa associate was very welcoming! Jordan the therapist was amazing and made me feel very comfortable. She was very gentil! I would definitely recommend J. Sterling to everyone.

za
Review №26

If youre looking for a place and youve not been able to find that one person that truly addresses your issues and listens, youre in luck. Fern is hands down the best massage therapist Ive ever been to! He asked relevant questions and spent time on the areas I really needed addressed. So many times before, Ive had them ask similar questions and just go through what seems like their usual routine. Katt at the front desk was very nice and welcoming as well. Highly recommend...they wont disappoint!!!

Gr
Review №27

This was my first time using J Sterling’s Spa and I will definitely be back. I came for a massage looking for relaxation and help with pain in my lower back. Ariel listened to all my concerns and did an amazing job! I highly recommend this business for anyone looking.

Os
Review №28

Ive had a great experiences here. The last time was lousy, however, the manager called and apologized and offered ways to alleviate the situation. Will for sure give them more tries and would recommend to others

Ja
Review №29

Karina is a true magician of relaxation! From the moment I stepped into her studio, I was transported to a world of bliss. Her expert touch and soothing techniques melted away all my stress and tension. I left feeling like a new person, refreshed and rejuvenated. Karinas professionalism and skill make her a top-notch massage therapist, and I cant wait to book my next appointment with her!

Ca
Review №30

Made a same day appointment for a massage and they did not disappoint! The environment of the spa is relaxing and welcoming and the staff was really friendly. Rosa did a great job with the deep tissue massage and provided the firm pressure needed to reach the deep aches while still being gentle and checking in to ensure it wasn’t painful. She was very friendly and professional and has a welcoming vibe for a service that needs comfort to truly be relaxing. She made sure to spend some extra time on my extra painful areas and helped stretch areas that I mentioned are extra tense. I feel great!

Da
Review №31

This was our first time visiting a J Sterlings spa. I made an appointment for a couples massage. When we arrived, we were warmly received by Katt at the desk and had a brief wait. Soon after, we were led into a clean, calming room by our masseuses. My masseuse was Yatsel, and he was fantastic! He started by asking about any areas where I was having pain. During the massage, he checked multiple times to make sure I was ok and that the pressure was fine. He found all of the really bad areas on my neck, shoulders, and back. After he was done, I felt like a brand new man! The back pain I was experiencing when I walked in was gone. And my shoulders were no longer up to my ears! We look forward to going back to this location soon.

Ka
Review №32

I understand that the review should be towards the place but I want to express my gratitude to one of the best estheticians I have ever met. MAKENZIE…. this young woman is professional and talented in what she does. Every wax service has been good experiences for me. NEVER a burned spot or allergies on my skin after waxing. My hair is getting thinner and the pain when getting wax is decreasing. In addition, I decided to try a Facial with her and, again, a great experience, my face ended like porcelain…. and ready for the next day Botox session. The entire experience at the spa is good and facilities are pretty and clean, but do yourself a favor and book Makenzie… You will not regret to book this sweet lady.

Lu
Review №33

Booked a spa package here for my wife and she loved it. Candace at the front desk was really welcoming from the moment we walked in and gave us the whole breakdown of everything since it was her first time at a spa. Her massage was done with Nina who really did an excellent job on her and Devia gave her an amazing with her facial. I would recommend anyone to come check them out.

Ad
Review №34

This was my first time ever getting a massage and it was amazing! Laura Beth took great care of me! My body felt soo much better after my massage. I will be booking a massage with her monthly from now on!

al
Review №35

I love this spa. It offers an affordable membership and the full range of services the bigger chains offer. I’ve had sever different massages and facials and all services have been great. The only thing I wish is that the rooms were a little quieter sometimes you can hear the outside noise. But I can live with that for great service and a great price!

Li
Review №36

It was my first time visiting & I will be back most definitely. I had a combination massage and cupping therapy with Will & he changed my life! I feel so relaxed! The pricing here is so reasonable compared to other places I’ve been!

Jo
Review №37

Amazing! Katt is a wonderful spirit and great to be welcomed into the spa with. Chris did a fantastic job on my massage! First time with hot stones and I loved it! Will come again.

Ka
Review №38

I just had the most amazing and relaxing facial with Sian at the Clermont facility! I have already booked my next appointment with her! She is fabulous!

Ch
Review №39

J. Sterling Massage is awesome! Their place is super peaceful, and the massage is like pure magic. The therapists are really good at getting rid of stress and making you feel super relaxed. They make sure to focus on what you need. If you want a top-notch massage, go to J. Sterling Massage!

Ta
Review №40

I have been getting laser hair removal for about a year and the results have been amazing! The owner told me it would be the best decision I made last year (to start the process) and he was RIGHT! The staff here are awesome and I highly recommend this wellness spa to anyone in need of a little self care.

Cr
Review №41

J sterling is my favorite massage place! The prices are so much better than competitors and honestly the best massage I think I’ve ever received. I’ve seen will multiple times and he is fantastic. Ask for him when you book!

Br
Review №42

I recently went to J Sterling for my first massage with Flo and it was truly an amazing experience and the customer service was the best I’ve ever had, I also had a facial with Mackenzie who also did an amazing job at helping me analyze my skin and helping me relax. Thank you for an amazing experience and I will definitely be returning!

Ve
Review №43

Rosana, Katt and the entire staff are very professional. Rosanas massages are magic, she never fails to relieve any tensions you may have. Price, location and soothing atmosphere hit the jackpot.

My
Review №44

I’ve had two laser appointments with Jordan so far and she has been so amazing! Very nice, gentle, and informative with all the questions that I’ve had. I’d definitely recommend booking any laser treatment appointments with her! Bailey the receptionist has been super helpful with booking all my appointments and working with my schedule. Absolutely love coming to Jsterling’s spa!

Au
Review №45

I love this place! Candace and Karina were so nice and professional. I will definitely be making this my new go-to spa.

Ho
Review №46

Excellent spa. I highly recommend Yatsel for a massage therapist, he is very professional and does a great job. I also appreciated Katts kindness and warm welcome when I arrived. Great job!

Br
Review №47

Makenzie gave me the perfect facial! Most relaxing facial I’ve ever had! Her hands are definitely blessed and heaven sent!Katt, the receptionist was so warm and welcoming! Thankful for this experience these two ladies provided for me today!

Ma
Review №48

J. Sterling Massage delivers an exceptional experience that rejuvenates both body and mind. From the moment you step in, the atmosphere exudes tranquility, setting the stage for a truly indulgent escape. The skilled hands of the therapists work magic, melting away tension and leaving you feeling utterly relaxed. Their attention to detail and personalized approach ensure that every session is tailored to your specific needs. Whether youre seeking relief from stress or simply craving some self-care, J. Sterling Massage exceeds expectations every time. A truly five-star experience.

Ni
Review №49

I cannot recommend Chris, my massage therapist, highly enough. His technique is incredible and the results have been miraculous. I’ve had neck issues for years and have seen several chiropractors without success. Since beginning to work with Chris, literally all of my neck pain has disappeared and I haven’t been back to the chiropractor since. If I could give Chris and J. Sterling even more than 5 stars I would. Very highly recommended!

Wa
Review №50

My experience was heavenly this past Saturday with Katrina. She shows great concern for her client, also asking how you feeling, and professional without question. Truly a satisfied client and customer. Eric F. Newkirk😁

St
Review №51

What an incredible afternoon I had. I treated myself and my sister in law to double massage. I started my spa treatment with an hour with Laura Beth for my first reflexology treatment- wow she knows her stuff. A true professional! Then onto an hour with Kathy and those miracle hands of hers. I can’t wait to come back for another special day. Thank you J Sterlings

in
Review №52

My experience at J Sterling’s Wellness Spa was an amazing one to say the least! My therapist, Rosana, and spa associate, Katt, were the most accommodating, considering, and kind! I will definitely be visiting again next time that I am in Clermont!

Br
Review №53

First time visiting J Sterling Spa. Best massage I’ve ever had. Highly recommend Fern as a therapist. Being the first time in the office Katt helped me get checked in and ready for my first time. Great experience.

so
Review №54

Karina, She is the best massage therapist ever, she worked using techniques i had never seen before and she found the exact point of my pain! I will not go back to my chiropractor, she really knows what she is doing and i had other session there but im glad to have booked my massage with Karina, she is the right professional for everyone that is dealing with pain!

Jo
Review №55

Had an excellent 2-hour deep tissue massage from Karina. Best massage I’ve ever had. Will definitely be back and would highly recommend to anyone looking for pain relief massage.

Ni
Review №56

It was such an amazing experience with Chris he focused on all the spots that were full of knots and I left feeling so relaxed. Katt was so sweet helping us make sure we got everything we needed.

Am
Review №57

I had one of my best massages with massage therapist Ariel! She was fantastic ! Katt (Spa Associate) was very kind and sweet too.

Al
Review №58

Great experience at j Sterling! Had my 3rd deep tissue massage here with Chris and he has really helped with the pain In my upper back. Candace at the front desk is also very knowledgeable and answers any questions I have. Will be coming back 😊

An
Review №59

My mother was attended by Karina. She said Karina was very professional and did an excellent job. Karina was able to relieve the exact locations where my mom experienced pain and tightness. She definitely recommends Karina and will schedule another massage with her in the future!

Ce
Review №60

An amazing experience. Receptionist Candace graciously welcomes you and Masseuse Kathy listens to your needs.The room is quiet and the ambiance is perfect for a wonderful massage.

Jo
Review №61

Candace was warm and professional and made sure to take care of all my needs. The establishment is clean and tastefully presented even though renovations are going on.Will was my message therapist. He was professional, listened to my needs and addressed the issues. It was such a great massage that I booked my husband in for this week and then will rebook.A great experience!

Mi
Review №62

Karina was Very good and then best pressure on a massages that I have had in a long time.Kat got me set up and ready to make my next appointment.

Le
Review №63

Had a great to facial with Sian today, she is one of the best esthetician I have ever had. Baily at the front desk is is always amazing with all the admin work!

He
Review №64

I inquired about a free consultation and was quickly contacted by Joy. She was very kind and informative and was able to set up an appointment that best fit my schedule. Great customer service! I’m looking forward to my visit!

Pa
Review №65

Ask for Makenzie! What steady, firm, and yet gentle hands for that invigorating facial and neck massage! A day in Disney followed by an indulgence of facials for my mom, daughter, and myself was the best spring break experience.Katt is the girl at the front desk, who’s helpful not only with recommending treatments, working with schedules and preferences, but also with suggesting the current deals and promotions.

Ja
Review №66

I had yatsel for a full body with hot stones an omg‼️😩 felt so amazing I was not ready for it to end it was so amazing!! 10/10Would recommend ! An the spa associate Candace was helpful with any questions or concerns I have I love them both thank you 😊 ❤️

Ch
Review №67

Had a fantastic deep tissue/sports massage from Ariel today. She found and alleviated tension I didnt even know was there. I will definitely book with her again.

Ju
Review №68

I booked an 80 minute combination relaxation/deep tissue massage. Id like to preface my complaint by sharing that Im not typically one to complain like this, I believe in constructive criticism in unsatisfying situations, but in this case I really feel that Ive received very poor service.When entering the room, the masseuse asked me if I had any focus areas, to which I replied along my scapula. She promptly left, never asking if there were areas that I dont like attention paid to, which typically Im asked prior to a massage. Upon starting the massage I immediately noticed the excessive amount of lotion/oil she was using. In the dozens of massages Ive recieved, Ive never had anyone use so much lotion. It really didnt allow for any friction or depth of pressure to be applied to my muscles. She started on my back and the pressure was light, but I assumed we were just getting warmed up and pressure would increase. When she got to my problem area and I realized she was not doing any deep tissue massage, I requested that she use a firmer pressure. She agreed but the pressure never changed, even with an additional request after that. If I were to describe this massage in 1 sentence, Id say that I spent 80 dollars to be slathered in lotion for 80 minutes. After flipping over, I honestly wondered to myself if she was really truly licensed. There was no real focus on any muscle direction, no use of thumbs or knuckles, just constant flat palmed lotion application. Im used to being stretched and having some releasing techniques done during my massage,but she took my ankles on a few occasions and just strangely pulled my legs from side to side. I left my massage with lower back pain (and unfortunately not the good kind you have after a deep massage, but more of an achy pinching feeling). I didnt even have any pain prior to coming in for the massage, just a tightness in my upper back that needed some attention. I left in pain.Upon leaving, the receptionist asked how my message was, I answered honestly stating it was the worst Ive ever had. I requested managements contact email and asked the name of the masseuse as she never introduced herself upon meeting. At that time I was given a generic email which I reached out to with no reply. I called the next day and was told this location is the smallest so they don’t have a manager and would reach out to someone covering. I never received a call or response. Upon further review on Jsterlings website it turns out that they don’t respond to complaints about their masseuses as they are independent contractors. So even though i tried to address the poor massage with my masseuse twice during the session, there’s ultimately no management customer service that this company can provide.

Je
Review №69

Loved my massage, Devia was excellent! I had some knotted up muscles in my shoulder and she helped my relax and pain subside. Kat helped book my appointment same day and offered some great options.

Vi
Review №70

Karina was a really nice at massaging, and she a specialist in clients who have pain she honestly when over my expectations and its the first time someone asks me about my concerns and does the best possible for relieving my pain. i recommend her ! Thanks Karina im felling really different my body now!

Cr
Review №71

Upon arrival Katt greeted my wife and I and was really friendly. Katt helped up check in and had us take a seat. We had a very short wait- almost non-existent and then I was greeted by Fern. Fern was wonderful, professional and understood exactly what I needed. I highly recommend a deep tissue massage here with Fern, Katt and the J Sterling crew!

Ar
Review №72

A very relaxing massage done by Devia! She was very professional and amazing! Katt was great at giving my husband advice on my booking and she was sweet, and very professional as well! I highly recommend!

Bo
Review №73

I (Cari) just booked an appointment for J Sterling Spa and spoke with Joi! She was so attentive in answering all my questions and was wonderful in assuring me in all the concerns that I had. I’m looking forward to meeting the staff at the salon I chose. If they are as professional as Joi, I know it will be a great experience!!!

Ri
Review №74

Started out great, was deep tissue which I have had many of. Been about a month since my last massage. Was in bike accident 4 months before and had muscle damage to left shoulder, which was where I wanted him to focus on. I was moving around during session to relax my back and shoulder muscles because of the popping of my muscles by pulling my elbows and arms outward and stretching legs outward some keeping them close to platform. After about 30 minutes I was told to quit moving or he would have to end the session. I have never in my life be told to quit moving during a massage session. As the intensity of the massage was increasing which I needed, I really needed to move but because of what I was told I did not. Could not handle not moving anymore, told him and left.

To
Review №75

Great massage by Fern. Would definitely recommend this location. Front desk staff is friendly, and Fern is a great therapist. Can’t wait for next time.

Da
Review №76

Booked my wife a birthday massage! She loved it and we will be back, Katt and the front desk was amazing and super sweet. And Kathy was great!

Ma
Review №77

Baily at the front desk greeted me and very nice and helpful and informative. I was in a lot of pain and Nina did a deep tissue massage with hot stones and she was amazing left me feeling amazing will definitely come back to see her.

Ja
Review №78

I had an 80 minute massage with Christophet today. It wad wonderful. I have some issues with edema in my legs and he worked on them to get the swelling down. A good experience.

An
Review №79

Jordan she is my laser girl she’s been with me 2 years and she is extremely nice if you getting laser go with her and at the front register they are also extremely nice especially Katt just overall very welcoming staffing and prices are really good

Lo
Review №80

Had a great experience today! Makenzie did an outstanding job on my facial. My skin feels and looks amazing! Katt in reception was very courteous.

Mo
Review №81

My massage was AMAZING!!!!! Yatsel, the therapist was professional and the experience was fantastic. Candace, the spa associate was efficient and polite.

Is
Review №82

Karina did an amazing job helping me work through some tight areas with a hot stone massage. Would highly recommend if you are struggling with tight spots in your back!

Vi
Review №83

Had no idea hot stone massage was so amazing. Karina is a skilled and professional masseuse who knows the trigger points. thank you candace for your unparalelled customer service.

Ol
Review №84

My experience with my Massage therapist Karina was Great, I’m feeling much better my back was really hurting and she have a magic hands and technique! She was asked me can I take my own way ? I said YEs and wao wao wao she did magic! Thanks Karina see u next month !

Ka
Review №85

It was an amazing experience. Chris was so intentional and paid attention to all my problem areas. Katt is extremely kind and so helpful!! Thank you!!

JJ
Review №86

Massage, couples massages, skincare, spa packages, waxing, laser hair removal, and membership. Many services are provided. I had a great first-time experience with a one hour message.

Mi
Review №87

Let just say it started with Liz. Liz, welcomes you with a smile and helps you get comfortable for your massage. Chris then provides you with a consult prior to your service so you know what to expect. I am so pleased with the service and my pressure point massage that I experienced today from Chris! I let so relieved. I will be back sooner than later.

Ka
Review №88

I had a wonderful massage from Ariel. She was so warm, caring and very effective Candace at the desk was pleasant and very helpful!

Ch
Review №89

I went in and Karina was my massage therapist. She really helped with the pain I was having in my neck and shoulders. She really knows whats she is doing and very good at her job

Jo
Review №90

This was my first massage ever and my therapist was LauraBett definitely recommend her. She was a sweetheart and walked me through the massage. God bless her hands fr 🙌🏻

Be
Review №91

Devia has amazing hands! I required a therapeutic massage and thanks to Candace, I was able to get an appointment that day with Devia. Therapeutic massage with hot stones was the ticket. I immediately felt relief upon completion. I still feel wonderful, thank you Devia!

El
Review №92

Katt has great customer service and always makes me feel like family! I love this place. They are professional, kind , caring and always listen to your needs. I encourage you to give them a try… you will NOT regret it!Chris is absolutely amazing and has blessed hands. You will leave, feeling brand new!!!

Te
Review №93

Love going here for laser hair removal. Jordan has done a wonderful job!Katt is super friendly and helpful.Thank you, ladies!!!

Ni
Review №94

Im always putting others first. Well, not today. This morning, I had some much needed me time at the spa. The hot stones massage was heavenly. Chris is the best. I would highly recommend this place to my friends and family. I will be back next month. The only small, tiny issue I have is the music. While relaxing, I wish they would let the customer choose what music/sounds they wanted to listen to during their massage. For example, nature sounds, crashing waves, smooth jazz (no words, just music), etc. I love listening to smooth jazz. It just relaxes me. But other than that, this place is awesome.

Je
Review №95

I was in need of a deep tissue massage and I prefer a male masseur. For whatever reason it’s difficult to come across male therapist so when I saw they had male therapist AND I can book online I was sold. I’ve been wanting to try cupping forever and this was all affordable so I said why not. I absolutely loved it. The best massage experience, I can remember in a very long time and I’m a little bit of a spa and Massage junkie so I get Services very frequently. My therapist Will was absolutely perfect with his pressure and technique but also guiding me with the cupping process. I felt like I was in good hands and I was. Immediately with the cupping, I noticed a difference with tension and pressure. It was surreal how quickly you know it’s difference, and then it was all balanced out with a thorough massage. I’m excited to make this part of my monthly regime. Candace was a pleasure to check out with and informing me more about the spa and services. I will be back for sure.

Al
Review №96

I had a back facial for an upcoming wedding - I’m the maid of honor and the dress is strapless, Chantelle was great and very informative! Katt was also very helpful at the front desk

Zu
Review №97

Im a zumbas teacher and sometimes i have a sore muscles, i was looking for a experienced masseuse able to work with actives people! Karina made imy experience smooth, she reached my expectations! Thanks

He
Review №98

I had an amazing massage! Karina was very knowledgeable in applying appropriate pressure and relieving tight muscles. I would recommend her!

Ay
Review №99

Madi & Rosey are the best. You just need to head over J.Sterling to get a taste of their awesome hands! 🙌🏽 Definitely the place to go to receive a massage in South Orlando!

Co
Review №100

This was my 3rd massage with Will and as long as he’s available he will be for future massages. His hands are magic and he does a wonderful job with the deep tissue problem areas. 10/10!!

Sa
Review №101

Even with construction going on in part of the building, the service was outstanding andClean. Rosana and Kat did a wonderful job with tension and keeping the relaxing feel. Thank you

Mi
Review №102

Fern and katt arei excellent. He spent time showing me how to correct an ongoing muscle problem. They both went above and beyond. Great service and well worth it

An
Review №103

My first time at this establishment and I’m very impressed. Candace was warm and friendly as soon as I walked in the door. She answered any questions I had and also made the checkout process easy.Will was my therapist and he was fantastic. He was thorough in asking me about my needs and concerns. I had added cupping to my session and I left there without and tension or tightness in my back or arms. He made sure my comfort was his first priority. I’ll definitely go back and ask for him again.

Ed
Review №104

Sian was so amazing! She was able to answer all my questions! The front desk Baily, was very friendly..

He
Review №105

Very rude, unprofessional attitude from the therapist LAURA BETH.I payed full price and cancel my couples massage just because of her bad energyAnd rude comments Monday morning, shouting across the roomThis place is a disgrace. I cancel my service because LAUARA BETH being so unprofessional not because we wanted to and they still charge me full price.

Ya
Review №106

Had an amazing deep tissue spa done with Carina, the best I’ve had!Candace was such a great help and very welcoming!

Me
Review №107

Dissatisfied with laser hair removal results. I had 6 sessions and it was like I had none. After one session someone else, I already see results. I would not recommend laser hair removal here.

Ed
Review №108

Karina the best massage therapist, she is profesional, educated and knowledgeable in all aspects! highly recommendedif your suffering pain like me she is the best ! Im feeling better after the therapy she do her job 150% 👍👍

Ir
Review №109

I am very upset because when you have finally found a masseuse who really loves what she does, she has all the knowledge and cares about the patients, when you try to find her again she is no longer there, it means that the companies do not care what the costumers need . what the professionals deserve. I feel very disappointed that u guys lost a good professional

Va
Review №110

Christopher was very professional, amazing massage. Definitely book another massage with him. Katt at the front desk very professional as well and very attentive. Thank you so much for everything

Sh
Review №111

Candace at the front was very helpful and pleasant, and professional. Will was an amazing therapist! I have been to this location multiple times and love it here!!

Ad
Review №112

I had a massage from Karina yesterday, and it was amazing. I’d highly recommend seeing her if you’re looking for a new therapist.

Je
Review №113

I visited florida with my wife and i had the pleasure to meet them, this spa is great but my surprise was Karina, she knows what she is doing, she is very smart and knowledgeable! definitely in my next visit i will reserve my massage here again

Ma
Review №114

What a wonderful deep tissue massage from Karina. I highly recommend her, woke up with no soreness from the deep tissue massage. I thought for sure I would, as it was very intense as requested yet I felt nothing the next day. I am definitely returning.

Ka
Review №115

I had a really great time in this Spa.My massage therapist FLO was great.Cherry provided great customer service as well.Would recommend this place

Ch
Review №116

Lovely place. Katt the receptionist is super friendly. Makenzie did a great on my waxing and Devia’s massage is to die for (lol). Feeling like a new person

Ar
Review №117

Wonderful massage, I felt light and relaxed. Thank you Rosanna for a great massage.

Ju
Review №118

Baily was kind & helpful to me upon arrival with a smiling face! She was great to get me in last minute when I was in nasty neck pain.Karina is amazing also & helped relax my tight neck/shoulder muscles. Thank you Ladies. I appreciate it so much! Keep up the GREAT work!

ja
Review №119

Very nice warming from spa associate Katt. A very needed massage from yatsel. I will definitely be back

De
Review №120

Devia is AMAZING!! Gotta be the best massage I’ve ever had. Seriously! This will be a monthly experience for us!! 😊Katt was amazing!!

Pe
Review №121

I just had the most relaxing massage! Karina is very considerate, she asked me several times if the pressure was alright.

Tr
Review №122

Devia was very great an really focused on the spots that really hurt honestly she put me to sleep.Katt was really helpful an nice.

Ja
Review №123

Christopher did a fabulous job relieving and relaxing every muscle that ached. Nothing like a great message from J. Sterlings !

Mi
Review №124

This is the only place I come for my laser. Jordan is the best tech ever, she makes me very comfortable and helps with any discomfort I occasionally have. Bailey at the front desk is also super sweet and helpful. 10/10 would recommend! I referred my sister here and she loves it just as much!

He
Review №125

Definitely don’t recommend this place. Called to get a consultation, the receptionist booked me for a facial, even though it’s not really what I wanted and to top everything off this place gave me Covid. Never coming back here.

Mo
Review №126

The J Sterling staff are always kind and professional. . Katt and Deborah took great care of me today during my laser visit

Mi
Review №127

From entering, Katt was very informative and extremely nice. Kathy did an amazing job, very professional, will definitely be back.

Ja
Review №128

Got the 50 min Massage with Chris and he did fantastic!! Candace checked me in and out, she was so sweet and informative.

De
Review №129

I work as a laser tech doing hair removal at the J Sterling Clermont location. I love working in the calm atmosphere here, it is a pleasure to come to work. I also like all of my coworkers and admire their mission to make every client feel special. Definitely one of the nicer spas that I have worked at in my 22 year career in the beauty industry.

Je
Review №130

My massage was very relaxing and my therapist made the time fly. Pressure was used at the right time and helped with mobility. My therapist was Fern and associate was Katt

St
Review №131

Great customer service (Baily at the front desk was wonderful), and a relaxing atmosphere. I just had what was probably the most amazing massage I have ever had, courtesy of Karen. She was very thorough and made sure I had the best experience possible. I will definitely be back!

Du
Review №132

Everyone is so professional and polite. Katt at the front desk was very professional and knowledgeable, and was able to answer any questions asked. Will definitely return!

Al
Review №133

Awesome place and awesome massage! Will did awesome and Katt was efficient at booking us this last minute! Thank you guys

Ri
Review №134

I just wanted to give a shout out to this new business in Clermont and hope for their continued success! I hadnt been back for a new months. Now they offer online booking of appointments and tonight was great! Warm/heated tables and excellent customer service. Ill be back soon.

Si
Review №135

Excellent service. Karina was extra sweet and made my time super special and enjoyable. Shout out to Katt she was very warm and welcoming

Va
Review №136

This may sound weird, but I came here for a job interview.. and let me just say I am very impressed by how beautiful the spa is decorated.The scent upon arrival is so relaxing and reminds me of the days I was a licensed massage therapist... And it made me miss it!The rooms a beautifully decorated and provide a calming atmosphere. I definitely would love to come here for my birthday next year for services. It is so low pressure as they cater more to customer relaxation vs just pushing you into sales. I honestly would pay for the monthly with them because their environment is just that peaceful.Even if I am not employed there, please do give them a try. You will be as impressed as I am.

Bi
Review №137

Katt was pleasure to talk to chat with and Elijah has magical hands. Definitely a place to come.

Ja
Review №138

Availability has been amazing for booking same day services! Baily helped out with getting scheduled and Will & Rosanna were both wonderful massage therapists.

je
Review №139

The deep tissue massage and facial I got yesterday receives the 5 stars. The receptionist was super nice. But don’t go here expecting foo-foo service or atmosphere. Not a place of luxury, the therapists were not overly friendly. However, the actual services were great! Prices can’t be beat!

Ra
Review №140

This place is absolutely amazing. I booked an appointment for my mom and she had a great massage from Will, she said it was the best massage she has ever had. This place is so clean and it smells amazing! Everyone that I seen leave this spa had a smile on their faces. As I waited for my mom Candance at the front desk was so awesome and sweet. She made me feel comfortable and we talked about everything. This will be our forever spa ❤️

Mi
Review №141

This salon is awkward and uncomfortable! The masseuse I had made me feel super rushed, and it was not a comfortable experience at all. The front staff wasn’t very nice, came across snoody. If you go you are asked to tip really high and for me a tip has always been 20% or what I can afford. Not being pressured to tip double what the massage is. There’s definitely other places around here that are better priced and customer service .

Ju
Review №142

Ive been there before with other masseurs and my cousin recommended me to karina since shes a specialist with chronic pain patient she geve me a pain relief massage it really work shes very professional

Da
Review №143

Karina was excellent! She addressed my sciatic concerns, and I feel great! I highly recommend. Prices are great too!

Da
Review №144

First time here and it was awesome! Felt like we were on vacation! Brenna was very accommodating and pleasant during check in. Meaghan did a wonderful job on my deep tissue massage and was great to talk to. Lissette and Fiot both did a great job with my wifes massage and facial.

Si
Review №145

My massage therapist Andrea was amazing! She provided the most thorough, relaxing massage I have ever had. I am really impressed by her technique and table side manner. She paid attention to all of my focus areas and gave great pressure. It was my first time, but not my last. I will be back!!

Lo
Review №146

Book with jorden and katt she was wonderful very kind really took her time and did a great job. I highlySincerely, Amanda, Tony

Sh
Review №147

I was a client here due all the recomendation that my friends gave to receive Karima services. But sadly i just received the news that Karina is not providing service at this facility. They lost a valuable resource.

Ce
Review №148

Kathy is an amazing massage therapist. She listened to my concerns and I knew I was in good hands.

Ma
Review №149

Karina’s Masage was the best she is very good and professional she take my neck pain away definitely I recommend her thanks Karina for your service

A.
Review №150

This is the second review I have wrote. I did delete the first one. I will explain why.... I took my teenager today for a facial with extractions and light therapy. The environment was very nice. The provider came to the lobby and explained to me what my sons procedure would include. My only complaint is that,while my teen was getting a facial, I was given a business card and told if I go on their website and leave a five-star review we would receive $5 off the service. This card also included the name of the provider that was handling my sons appointment. I did go online and leave a review and I doing so I reviewed details of which I was able to include at that time. Those things included the atmosphere and the lobby and being greeted and told what would be provided during the teen facial experience. When I went to check out I had to show the review. It was then that I was told I needed to edit the review and include the providers name in my response. I declined and explained why and this is what I said. Considering I have not had a chance to talk to my son about how his experience was, I do not feel comfortable including that and Im okay with not getting the $5 off. To me, this is a tacky way to promote yourself. If I had actually been the client that received the service maybe I can understand but I was not and I was not back there with him either.

Fe
Review №151

It’s so nice with the new interior. Bailey is so nice and welcoming. The therapists are very good and professional!

La
Review №152

Candace at the front desk gave me a warm welcome and she was very kind and informative. Yolanda, my massage therapist, really cared to know what was going on with my pain. She listened and did everything she could to help my pain through her amazing deep tissue massage. I highly recommend J Sterling and Yolanda.

Jo
Review №153

Ive been there before with other masseurs and my cousin recommended me to Karina since shes a specialist with chronic pain patients she gave me a pain relief massage I literally didnt expect her method and OMG it really works shes very professional and I dont think I have to go back to the chiropractor thanks 🙏 JSterling Surprised me with her !

ra
Review №154

For my full leg wax, the aesthetician took twice as long as my waxing person in Denver, and she missed entire sections of my leg, especially the left side where she was in more of a hurry. The front desk wouldnt / couldnt schedule a touch-up for TWO weeks, which was much too long.No discount, no effort to make things right. I paid much more for this appointment than for my normal waxing service, and it was a colossal waste of money. I will never go back and never recommend J Sterling to anyone.

Co
Review №155

Booked same day and Rosana was amazing!! Left feeling refreshed and relaxed! Nothing more I could ask for!

Am
Review №156

J Sterling is my go to spa and has been for the past couple years! The front desk staff is so friendly and helpful, Baily answered all my questions today about laser hair removal I want to start soon! I always book my massages with Rosanna, she is my favorite therapist,I’ve recommended her to severalof my family and friends who loved her massages as well! Overall great spa! Highly recommend!!

Dy
Review №157

Fior and Candace always go above and beyond for me! I always feel so welcomed and treated with the best service!Recently have worked with Jordan and Katt and they both are just as amazing! All staff is so nice and provide great services!

Ag
Review №158

Joy was a big help and very kind and nice. Helped me with my problems and questions. 10/10 recommend this spa. :)

Ly
Review №159

I’ve been coming to J Sterling awhile and coming to Chris for deep tissue trigger point massage. He’s the best!! He gets you results if you truly want to be pain free and have better range of motion. It’s intense, but he knows the right pressure to use and when to let up but also still push you to where you get results! Thank you J Sterling and Chris!

Ma
Review №160

Deborah gave me a spectacular facial & was lovely to chat with. Katt at front desk is very nice!

Ga
Review №161

I bought a gift card for my wife, she have a lot the pain and sore muscles, she booked with Karina , i just asked to my wife about the experience and she just described it with a word Marvelous thanks 🙏 definitely Karina will be my massage therapist in my next session

AT
Review №162

Hello Everyone , just wanted to let everyone know that if you have any type of skin disorder I DO NOT RECOMMEND going here. My wife went to this spa for the first time actually this is her first time ever going to a spa and the man that was to attend to her massage rejected her due to her keloids/skin disorder. I am furious and I will be posting on every social media account to let everyone know whats going on and how they treat people with skin disorders.

Pr
Review №163

Will and Candace are wonderful!! Thank you for taking care of me!! This is my second visit and would definitely come back!!

Da
Review №164

Everyone there is friendly and professional, I had a very rewarding experience. Thanks Sian

Ki
Review №165

Thank you Kayla!@!Makenzie is fabulous! Highly recommend for your face care!!!!Douglas AMAZING for all your botox/filler needs!

Yo
Review №166

I asolutely adore Jordan. She helps my calm my procedure anxiety and she is always.so calm and reassuring

He
Review №167

My experience with Katt when I arrived as well as Douglas and Deborah for consultation and treatment went smoothly.Everyone is very friendly and willing to answer all questions promptly with a smile.

Br
Review №168

Great experience as always and Ariel did an amazing job. She was very attentive to my needs!

Me
Review №169

First timer at J Sterlings Spa. I will definitely be back. I got the massage and facial package. I requested Sian for my facial per the reviews and she did NOT disappoint. She is very knowledgeable. She tells you about everything she puts on your face and its benefits or what it does for your skin. She asked how I was feeling a few times during the session and made sure I was comfortable. Great conversation, too! Even recommended me products to use but in no means pressured me into buying any of their products or pressured me into coming back to get this or that. Just recommended how often to get a facial. You wont regret it!

Ro
Review №170

Chris Dye is the reason. A massage therapy that give you great advice about your body and what to work on. There are many reason why one should to go at least 3 to 4 times a year. Improve circulation, & flexibility. Decreases muscle stiffness & joint inflammation. The list goes on. A great group that works in the Clermont location. Ty Chris D

Ab
Review №171

Loved my facial, Siân was very insightful and she cares about the integrity of her clients skin. My skin feels great and I enjoyed my conversation with her. I would 100% recommend going to J Sterling and please request Siân if you want your facial done right and with care. I will definitely be back when I return for a visit. Oooo and the massages are worth a try as well, thank me later :)

T.
Review №172

Great time, Candace was great at setting everything, and Yatsel was amzing

Ma
Review №173

My wife and I just had a couples massage at the J Sterlings Clermont location. We thoroughly loved it and will be back soon. I highly recommend them.

Ju
Review №174

I had a 50 minute facial with Sian and she is fantastic! She was super relaxing and friendly. She is great at her job. This was exactly what I needed after a long semester of college and she left me absolutely glowing.

Ar
Review №175

Updating my review: I’ve been coming here for a few years and have gotten dozens of massages in my life. My most recent massage with Rosanna was the worst massage I’ve ever had in my life. I’ve never felt worse leaving a massage.I paid for a deep tissue. Not only did I not get a deep tissue, I felt like the massage therapist lathered me up with oil and just aggressively rubbed my skin… I asked to skip my feet because I just had a pedicure. Instead she skipped my entire lower body. The craziness was the next part. After I was completely drenched with oil, she put the sheet over my body and began slapping my body like you’re tryna pat something down. Not sure where that fits into a deep tissue… but it was weird and did absolutely nothing. The craziness continues when she would then start shaking my body. From all four directions she would walk around and just wiggle and shake my body. What the living hell… there was zero deep tissue massaging. Just a 100% horrible experience. After the massage was done she asked how I felt and I told her I felt the same as I walked in. She said oh okay, and she walked out.There are good therapists here as I’ve gone many times. But Rosanna was the worst! My goodness, I can’t believe I paid for that.

Sa
Review №176

My husband got me a gift card for Christmas and for some reason I waited 2 years to use it. I finally made an appointment for a massage and facial and it was amazing! Katt was so friendly and welcoming upon arrival and helped set the tone for the appointment. Alberto was so nice during the massage and truly made me feel relaxed. Makenzie was my aesthetician and had my face feeling so hydrated while I left along with a list of products to buy to continue to improve my skin. I can’t wait to be back. 😊

Ma
Review №177

Baily is very polite and welcoming. Shes awesome! Devia is great! I enjoyed my massage today. Well be back soon.

Ch
Review №178

Sian is amazing at my facials. She does a great job and is so personable. Absolutely love her. My skin always looks amazing after.Jordan does my laser treatments and she is so gentle and knowledgeable. They are both absolutely great.Definitely recommend.

Ma
Review №179

The location is convenient and inviting. The front staff is welcoming and friendly. The rooms are nice, very relaxing and the massage table I was on had heath. My massage therapist Brittany was amazing, her hands are truly healing and she was able to work tough spots without making it painful. The cost is very affordable and their membership packages are easy to use. Overall a 10/10. Already planning my next massage!

Pe
Review №180

Yolanda ( Karina ) is an amazing therapist! Will definitely go back for her services again! Felt absolutely fantastic after the massage!

To
Review №181

Great as always! Will did a very good job with the massage and Bailey was very friendly checking in and out!

NA
Review №182

My mom and I came in for a massage for her birthday. From the time we walked in, we were automatically blown away by the cleanliness and freshness of the spa. Smelled so good 🥰 Candace helped us with a bright smile and warm welcome at the front desk. Brittaney gave me an OUTSTANDING massage. It’s like she could tell every sore part of my body I had been dealing with without me even saying anything. My mom and I truly enjoyed this massage and will be back! Our self pampering evening was a dream thanks to J Sterling’s Wellness Spa. 😍

Je
Review №183

Chris, awesome massage!!Mckenzie, lovely facial.Katt, outstanding customer service!Thank yall!

Do
Review №184

LOVED my first experience at this spa! Jinetsy was very friendly and welcoming at the front desk. I requested Will because of his wonderful reviews and was SO pleased!! I cant wait for my next massage!

Be
Review №185

Candace was very helpful with giving us information. She was very welcoming and friendly. Chris was my massage therapist and he did an amazing job! Will be coming back :)

De
Review №186

Great deep tissue massage by Devia and A+ treatment by my spa associate, Katt!

Ra
Review №187

Amazing!!! This was by far the best massage I have had. Will was amazing and listened to what I needed and totally delivered. Candace was super helpful and made the check in and check out process so easy. Did I mention it was AMAZING! Definitely go here. And ask for will.

My
Review №188

This was my first visit to J Sterling’s and I am in aweee! I booked a Reflexology massage with Nina and she was AMAZING. 10/10 I highly recommend her. Great pressure, thorough and even the information she provided afterwards was everything. I’m definitely returning to her. Thank you again Nina💕

j
Review №189

My initial appt with this salon should have been my red flag but I gave it another chance. My first appt I gave in depth detail over the phone and had an appt set. I was so excited about it, I get there and they don’t have me in the system! She’s like “You can come back at 2” I’m like uh no? Lol. So they set me up with a different person, a man when I requested a woman. I agreed only because I was so sore and needed it bad. Chris was my masseuse and he ended up being really good. So I re booked with him because he was so good with trigger point. But the second time I go he wasn’t as nice, the vibe was off. I specifically asked for my knees and feet and he specifically avoided those areas then at the end says “there’s nothing you can really do about pain in the knees but hot compress and places insanely hot towels on them which hurt so bad and then says the massage is over. Which was really weird. I’m laying there with hot towels on my knees and I’m like “What do you want me to do with them?” He’s like, “Throw them on the ground.” As he walks out he says “oh and idk if you knew this last time but there’s a gratuity sheet on the door. Please check it before you leave.” I was so taken back, how rude is that?? I look at this sheet and it rates the masseuse good to great. Ranging from 25$-80$ for a tip! Such a scam and such a rude way to ask for a tip. This salon has all over bad vibes, I will never return. I’m bummed because I really thought I found a good massage therapist. The front staff sucks and is also super rude

Cl
Review №190

I’m so extremely disappointed. If I can return this gift card I purchased I would! I purchased a two gift cards in May. Over the 400 hundred plus between the two. One for my mother and one for me bc just had a two baby back to back. Needless to say I was very excited to be able to use these. When I call yesterday I asked for facial, no biggie last min, i’m not irrational person. She says well I can check another location. she advised me Altamonte could be able to do the facial. Great got excited! I provided all information necessary to book the appointment including my credit card. Only to be told, I dont know why it’s not letting me!” I guess they don’t do those type of facials at that location. So OKOK so no big deal I get it. So, I decided to go back to Clermont it for in the evening for a different procedure for a massage. Massage is OK. I’ve had better but no biggie I just needed to get out the house and do something for myself. After massage, I spoke with the receptionist regarding scheduling my specialist facial derma. She advised that she had a schedule for tomorrow Sunday. I clearly advised that I would not be able to do it in the morning and wanted to play safe because I go to church. We scheduled for 3 PM today. I go in for my appointment and was told I was not on the schedule. I looked at the schedule I looked at my confirmation give it to her and she says we are on the schedule for tomorrow I said well that’s impossible I would never do that because I have kids that I need to pick up from school. It’s a Beal deal to schedule a baby sitter for 5 month old, 16 month and 9 &11 year old. She then proceeds to tell me what I can get you in at four an hour later and then advised. I said no, I arrivedArranged my day around this. I have responsibilities that I have planned this accordingly hence as to the time I scheduled it for. This is very upsetting considering the extra long call yesterday before and the mission I had to do and go through to schedule and arrange my day HOWEVER, Her attitude was no big deal as if well that’s all I can do. To bad forYou, (she didn’t literally say that but my body language sure did) Understand basic on their mistake someone was already scheduled but this was not my mistake I was very clear yesterday. She just kept repeating well it’s scheduled for 3 PM and all I can do is 4. Furthermore, it was suppose to be a 90 min and she said well just do a 60 mins? 1. I’m wanted. 90 min so why should Inconvenience my self on what I want because you guys messed up. So I can run hecticly around afterwards. Then what’s baffling is at no point was there an apology nor any type of compensation or anything else other than well it is what it is type of attitude. To me considering my lifestyle and how important self-care is to me that I just be able to become and take advantage of as my schedule permits this is a huge no-no considering the arrangements, between work and kids. Communication, customer service and accountability is important to which was not the case. here sucks so if you have to go through a mission to schedule your life around and only to proceed with a no big deal with a careless attitude. I want nothing to do with you. Very sad because I was looking forward to make this a regular place

Ka
Review №191

I went to J Sterlings in Clermont for the first time today but it definitely wont be my last time! My massage and foot scrub from Flo was outstanding and she was very knowledgeable and pleasant. The facial I received from Sian was perhaps the best Ive ever had. She analyzed my skin and used a variety of product to meet my specific needs. I enjoyed her energy and expertise. My next appointment will be with Flo and Sian! I highly recommend them.

Al
Review №192

I absolutely love coming here!! Mackenzie is absolutely amazing !!! And I always love seeing seeing Candace she is so sweet and so very helpful! I recommend coming 10000% !!

Ka
Review №193

Disappointed is an understatement. I left with a number of small cuts on my face after a dermaplanning facial I spent about 150 after a number of add ons that I am not sure I received.The technician lacked professionalism, social skills but more importantly the technical skills required of a aesthetician. Literally paid tipped even walked out and cried in my car with my face bleeding.

St
Review №194

Flo was amazing! Best massage experience I’ve ever had!!! She got tension spots that I didn’t even know I had or needed to be worked

Ju
Review №195

I was recommended J Sterling by a co-worker because of the masseuse Nadara. What go me right away was the customer service I got from the front staff. I noticed their smiles as soon as I walked in, they knew my name and didnt just ask how I was doing but were actually interested in my day. Candace at the front helped me and made sure I was comfort before my appointment, especially since I never had a Deep Tissue massage. She told me what I should expect and that it will change my self and relieve a lot of my back & neck pain. At that time Nadara (my scheduled masseuse) arrive and lead me to the room where I got the best massage ever. As a current Triathlete this massage brought me back to life and now I can continue training for my next race in November. I had a an great experience here, both Nadara and Candace were amazing and Ive already schedule my next appointment!!

Je
Review №196

Im giving 5 stars because Chris is incredible. Ive seen some other massage therapists there that are pretty good, but Chris is incredible. He has techniques that Ive never see before and Ive seen close to a dozen massage therapists. There is a small discount for going during the week versus the weekend and I was quite fond of going on a week night after work, getting a nice massage then going home, soaking in a hot tub, and crawling into bed. Chris is the man! Highly recommend. There are other services offered at j Sterling, but I havent utlized them as I prefer to just get a massage.

Ya
Review №197

ROSANA HAS HANDS OF A GODDESS!!!!! I have got many massages and she has been the best ive had!!! Amazing!! Katt was so kind and welcoming when i got here!! Most definately coming back.... ASK FOR ROSANA!!!!

Ma
Review №198

This is probably the best massage place I’ve been to. Staff is really friendly Candace is always cheerful and nice. If you ever need a good trigger point massage I recommend Chris I’ve been coming here for about 1 year now and it’s by far the best experience I’ve had.

Do
Review №199

I drove by J Sterling and decided to stop in and check out their services. I’ve been having some back pain and saw they offered a wide variety of treatments. It was very easy to schedule an appointment. It was a wonderful experience from Ari at the front desk to my massage therapist Flo. Everyone was pleasant and helpful.I walked out feeling great, it was so relaxing!

Information
67 Photos
199 Comments
4.7 Rating
  • Address:185 US-27, Clermont, FL 34711, United States
  • Site:https://jsterlings.com/clermont
  • Phone:+1 352-519-1310
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:10 AM–6 PM
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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