Massage Heights El Dorado Marketplace

11955 Dallas Pkwy #900, Frisco, TX 75034, United States
Appearance
Massage Heights El Dorado Marketplace
Comments
SP
Review №1

Very underwhelming experience. Bought groupon for full body massage with choice of elevation included. Nobody informed me that hot stones are not available unless I asked about it during my massage and was told that they are not available. I could have gone to my usual place if I knew that I was not going to get hot stone treatment. The masseuse was good but I was neither asked to turn over nor was given a head/ forehead massage which usually is included in a 60 minute session at almost every place. At checkout when I gave them feedback about the hot stone unavailability, I was told it is because I did not ask for it while making the appointment. The groupon clearly says it comes with a choice of elevation and whoever took my appointment knew mine was a groupon one so do not understand this reason. I have found some great places using groupon in the past and will stick to those where I am not handed over a substandard service probably just because I am not paying the full price. Will not return.

se
Review №2

The best massage I have ever had! This place was great and everyone so friendly!I will definitely be going back.

No
Review №3

Just came here for my birthday for a 120-minute massage and it was PHENOMENAL!!! The front desk staff was very pleasant and welcoming. The lobby area and the massage room was really clean. Fitz was my massage therapist and was very professional and did an exceptional job!! His hands are blessed!!! I didn’t know I was so knotted and he worked them knots right on out. I definitely look forward booking another session soon. Thank you Fitz and Massage Heights!!!

Da
Review №4

I started going to Massage Heights after being disappointed by another chain after my favorite massage therapist left. Fast forward over two years and I found my favorite massage therapist, Fitz at the Frisco Massage Heights location. I was able to get in for an appointment last night and am so thankful to have found Fitz again. I tend to hold a lot of stress and tension in my I neck and shoulders and he does an excellent job at deep tissue massage in those areas. He truly has a gift!Update: I had the past appointment of the day on 8/19, Not only did Fitz do a great job on a deep tissue massage, but Bralen at the front desk was wonderful and watched me safely get into my car. Always happy with the service here!

Mi
Review №5

I am so glad that I was referred to Massage Heights! Everyone is always so nice when I come in for my appointments. Fitz is ABSOLUTELY amazing! He has the best hands...ever!! I always feel like a brand new woman after I leave my appointments. I highly recommend Massage Heights and especially Fitz!!

He
Review №6

Fitz is amazing! This is my second time to visit him. He does a great deep tissue massage and really helped work out my trouble spots. I feel like I can stand taller after leaving. I highly recommend him and will be back!

Mi
Review №7

I have been going to this Message Heights location for several months and cannot wait each time for my visit. All the therapists I have had here are wonderful. Last Saturday I had Mr. Fitz as my therapist for the first time and it was most memorable. He has truly miracle hands. I feel great even days after the message.

Ga
Review №8

I was very pleased to have visited this location. Fitz was awesome! I had a deep tissue massage and was not disappointed. He has very strong/firm hands 🙌🏼 the reason I know the massage helped me completely is because I came in there w some shoulder, lower back discomfort, and some body soreness from intense workout. After a 90 minute massage I went home took a hot shower, went to bed & woke up the next day w zero pain to my body. I highly recommend this therapist.

Si
Review №9

I’m not usually one who leaves reviews but I have to because my experience with Fitz was so great! I’ve never had such a great massage and I felt so much tension relief. I walked out of there feeling so lightweight. He actually listens to you when you tell him your focus areas. There have been times where masseuses from different places have asked me where my focus areas are but when they do the massage it kind of just feels like they’re doing the same old routine. After having 3 massages with him, each has felt personalized specifically for me and what I asked to be done that day. I definitely could not recommend him enough. If you want to not only feel great at the massage but also afterwards, definitely book a massage with Fitz. I have a membership now and getting monthly massages with Fitz will definitely lessen my tension and stress.

Kr
Review №10

Patricia was amazing. I just got finished with a prenatal massage with her and I feel so relaxed and no pain. This pregnant mama already rebooked for 90 minutes and will definitely be a regular.I recently switched from a different location due to moving across town and everyone who I have interacted with has been very polite and helpful.Updated 2/13/2021Everyone at this location is amazing! I have most recently started booking with Fitz and he is literally the best. He somehow knows exactly where my tension is and makes it melt away. Just make sure to book him in advance because it is impossible to book him last minute since he is so popular! Highly recommend!

Co
Review №11

Been seeing Fitz now for a couple of months and it’s done way more for my extremely tight muscles than anything else I’ve ever tried! He’s does the best deep tissue, is very professional, and always listens when I need him to focus on precise areas or change the pressure. My flexibility is the best it’s been in a decade all thanks to Fitz!!The front desk also has you call before walking in, have sanitizing stations, and temp checks you at check-in.

Cy
Review №12

I’ve been a customer for several years now and have always experienced very professional and friendly staff. Because of my new work schedule I’ve recently had to switch from Ashley ( who is also amazing !) to Fitz. He has been able to work out some extremely tight muscles and has helped me to regain full range of motion. Fitz is a miracle worker! Would highly recommend him to anyone who wants a deep tissue massage.

Ru
Review №13

I wish I met my massage therapist, Mr. Fitz sooner! I have had him for my last three appointments and he is amazing! He does a fantastic head, neck and back massage. The first appointment I had, I was so relaxed I am pretty sure I fell asleep for like 15 mins, a well rested nap. I would definitely recommend him to anyone especially if you are new to massage, he is very sweet and hospitable and I guarantee you won’t be disappointed.

Tr
Review №14

Before COVID, I got massages monthly at my gym. The massages are were good but today, after I visited Massage Heights and had a massage by Fitz, I didnt realized what a GREAT massage felt like. Everyone I met was nice and professional. Fitz did an excellent job of massaging out my kinks and distressing me. It was such a great experience I signed up for a membership.

Ma
Review №15

The kind staff, clean environment, and overall positive experience I had at this location will keep me coming back. Fitz was my massage therapist and his technique is perfect. I thoroughly enjoyed being pampered at Massage heights today.

Va
Review №16

I really enjoy going to Massage Heights. My therapist, Cassandra, is a true professional and an expert at her craft. She delivers a firm and relaxing massage at every visit and i leave refreshed and pain-free. I can’t wait for my next appointment!

Je
Review №17

I’ve been coming here for over a year now and I have an amazing experience every time I come in. The manager, Felicia, is so sweet and helpful and the rest of the front desk staff is just as wonderful. The are always warm, friendly and welcoming. My massage therapist is Tarik and he is always on time, he listens to my concerns and makes sure to address them during the massage, and asks a few times throughout the service if the pressure is okay or if he needs to adjust.The massage rooms themselves are very relaxing and have soft music playing. The beds have a warmer if you’d like it and your choice of aromatherapy is used throughout the service at no extra charge, which is awesome! I’ve recommended Massage Heights in Frisco to several of my friends, family and clients and I will continue to do so!

Le
Review №18

My husband and I did a couples massage. Everything was punctual. The young lady at the desk was very welcoming, warm and helpful. Out therapists Fitz and Cassandra put us to sleep. Perfect pressure and very professional. We will Definitely come back!

Je
Review №19

Ive been coming to this location for a year or more. All of the staff are super friendly and genuinely seem to care about their guests well being. All of the therapists are professional and skilled. Fitz, Michael, and Tarik are 3 Ive seen most recently and theyre just awesome.

ju
Review №20

I recently came in for a massage and everything was great. When booking the appointment I spoke with Ashley and she was very sweet and professional. They made sure to confirm my appointment time, length and let me know to be early since there is some form to fill out before the session. When I arrived to the location I was greeted by Felicia and Katherin. Both were very friendly and walked me through the info I needed to fill out and answered all my questions. They introduced me to Matthew, my therapist, who asked me if I had any specific areas I wanted to work on and made sure I was comfortable. Great experience and highly recommended.

Ja
Review №21

I was referred here by a friend of mine due to having severe upper back pain and recovering from a rotator cuff injury. I decided to reach out and see what they had to offer. I am still astounded with how great this place was and the customer service was phenomenal. Being in so much pain they were able to fit me into an already almost fully booked schedule for a window of time I had available just to accommodate me. The girls at the front desk were beyond helpfully and after explaining everything going on with me helped me they helped pick the perfect package to fit my needs. Once I got into the room the therapist was extremely knowledgeable and pleasant putting me at ease with my concern of pain. I have an extremely firm back and require a very deep tissue deep pressure massage. SHE NAILED IT! A few hours after leaving I was playing with my daughter and realize I had no pain in my upper back any longer. They worked a miracle my PT couldnt help with. I highly recommend their service and will be going monthly moving forward.

Ke
Review №22

Fitz is amazing! I have been seeing him consistently for a year and will wait for an open spot before I see anyone else. He listens to what I need and provides great pressure. I’m a runner and he is able to help me with my varying ailments from training. HIGHLY recommend Fitz!

Sw
Review №23

I was so excited when I ran into Fitz!! He is now at massage heights! He is awesome. Very clean place, nice atmosphere. I wasnt afraid at all even though we are in the middle of a pandemic. It was great!

Am
Review №24

This place is fantastic. I was going in for my very 1st massage so I was a little unsure and had a lot of questions, but Katherin at the front desk took time to explain every part of the process. She was very welcoming and answered all my questions in a positive and polite manner. Then I went in to my massage with Cindy - it was absolutely wonderful! The pressure was perfect and she did a mix of relaxation while also working my tension points. I left feeling relaxed, calm, and renewed. I cannot wait to go back!

Ki
Review №25

I have been a member here for 5 years now and have always had great service. Today I got a 2 hour massage from a new therapist, Fitz, and it was probably one of the best massages I have had in a long time here and other spa resorts. Will definitely be returning to him! Thank you, Fitz.

em
Review №26

Fitz is absolutely wonderful!! I do not like physical touch at all but he has strong, and gentle hands and his technique is perfectly mirrored on both sides of your body so you feel balanced. He is not timid with his pressure but is sure to ask a few times if the pressure is okay. Ask for Fitz. You will not regret it!!

Ke
Review №27

My husband and I had the best experience getting a couples massage here! The whole atmosphere was clean, relaxing, and wonderful. Awesome staff! We loved our therapists, and the front desk staff was great as well. We used a groupon and there were no hassles or issues with redeeming it. Highly recommend.

Cl
Review №28

I was impressed with front desk girls, and thoroughness of introductory paper work that allowed me to describe what I was looking for in a massage. My masseuse was nice and professional, but apparently did not have an understanding of what I wanted. He spent a lot of time on my shoulders which was very painful and not at all soothing. I communicated the pressure was too hard about 4 times throughout the session, but it never seemed to change. I reminded him a couple times that the huge knot in my lower back was the main reason I came in. He spent maybe 5 minutes on that area then moved on never returning. My lower back is still aching just as much as before my appointment because no time was spent on it. I got no relief or relaxation... then at the end he told me I should buy the two hour massage so that he could get around to doing my lower back. So I guess he avoided my biggest concern to get me to come back and buy a more expensive service? I get up selling, but make sure you wow me before you try to up sell me higher level services and monthly memberships.... felt like a waste of my time, no relief in my actual problem areas and now my shoulders are sore too from the over attention. Left disappointed....

Ka
Review №29

Fitz is amazing! I can confidentially say that I have had at least 100 massages in my life. I have never experienced the techniques used by Fitz. He can truly read my muscles. He can use firm pressure where needed, yet recognize when less pressure is needed.

Aa
Review №30

Unfortunately our service was cancelled while we were in route to location due to an unforeseen arisen emergency masseuse occurrence. We were scheduled to arrive at 12:30 for a 1:00 couples massage service. We were called at 12:15 and offered facials in separate rooms for our wedding anniversary which is no where near equal to a couples massage. Professionally, another masseuse should have been made available.

Ka
Review №31

I left a ring there yesterday and the staff did not turn it in. My massage was supposed to be full body, and the therapist “massaged” my back only for 90 minutes. All he did was lean in on his elbows for a minute at a time. He never even had me turn over. Overall horrible experience. I almost walked out during the session but waited to see if he would ever do anything else. We will be canceling our memberships unless the ring is returned.

Ed
Review №32

I have been a customer for years and have been very happy with my treatment. I recently switched to Fitz because of scheduling needs and have been completely satisfied with my service. He does a great job with deep tissue and in tune to not over do it.

Ca
Review №33

Hey there...let me start by saying that I am immensely grateful I found this place Thursday. My shoulder locked up on me with led to my upper back beginning to do the same.I have had a lot of massages in life, and In doing so I know what I enjoy, what my body needs, the specific pressure I can handle, etc.My first point of contact when I called was Felicia, who beautifully managed my experience with the studio. She listened to my concerns, asked me questions to get more clarification, which ultimately led her to matching me up with Fritz my massage therapist.Fritz, himself also asked the appropriate questions regarding my visits which led to him effectively releasing the locked up muscles within my shoulder, arm (which I wasn’t aware of until he told me), and my upper back.I felt a SO much better when I left the studio. And YES I booked a follow up visit 🙌🏻!Felicia and Fritz are awesome at what they do! #truth

Tr
Review №34

I always have tensions in my neck and shoulders so I try to go for 1.5 to 2 hours of massage. Fitz is the best , I feel like all my tensions are gone after my session. I am a happy member!

Jo
Review №35

I have been seeing Charles for years now. He is the best! He will make you feel very comfortable while being attentive to what areas are troublesome.

Ka
Review №36

I had a wonderful visit at Massage Heights! The ladies in the lobby were very friendly, helpful, and thorough. And my therapist- Tarik was amazing! The entire building was welcoming and beautifully decorated. The music was a great touch as well. I definitely plan to visit again!

Je
Review №37

I have been a member here for a couple of years and have been so pleased. All of the therapists are great but I usually see Fitz if I can - he is magic and just the very best! Thanks, Massage Heights :)

Da
Review №38

Fitz was the therapist I’ve had for the past couple of months. He is more than willing to work on trouble spots and is tenacious in working on those areas. He will apply as much pressure as you can tolerate. Great guy who does his job well

Ha
Review №39

Cassandra was so amazing!! She is extremely detailed and works every area. I’ve never had anyone pay attention and dedicate time to my calves and upper leg like she does. I came in with a headache, ready to go to bed and came out feeling refreshed and in no pain.Justine also provided an amazing facial. She is knowledgeable and my skin looked so great the day after my facial.

Ki
Review №40

I enjoyed my 90 minute massage with Fitz. He’s professional & good. This location is clean & nice. My only complaint is that, once again, I arrived & called to be invited inside. It baffled me, for a second time, that no one answered, & I had to dial a second time.

Su
Review №41

I have been coming here for a few months, Fitz has always been my massage therapist. He does a great job and really gets the knots out and helps me to relax. I always look forward to my next massage!

Je
Review №42

I see Fitz at least once a month and he is amazing! One of the best massage therapists I have seen and I am very picky!! If you want an amazing massage, make sure to go see him!

Re
Review №43

My experience at massage heights was very pleasant and overall relaxing. Ashley at the front desk was very prompt and professional. My therapist was Tachelle and she was wonderful. Not only is her massaging technique excellent, she also shows care while doing it. I will definitely be coming back!

Ja
Review №44

I have been a member of Massage Envy and Modoma and by far love Massage Heights a lot more. I have had a membership for about a year now and know which therapists I really like, Tarik and Matthew are absolutely amazing. Today I saw Fitz and he was beyond great. I suffer from headaches and all three are exceptional. I also love the girls at the front, they are always super nice and helpful.

Sa
Review №45

I have been going to MH El Dorado for a few months now and I absolutely love it! I can not express how much regular massage has helped me being in the dental field, and Fitz is an angel! They are reasonably priced and I have had a clean, professional experience everytime!

Ro
Review №46

Fitz does an amazing job. He will find out what you are specifically looking to treat or where you need help and he will tailor the massage to your needs. Great communication, great massage. Highly recommended.

Ko
Review №47

I had such a pleasurable experience for my first time at Massage Heights! Ashley and Brittney were both so nice and professional and Fitz gave me the best deep tissue massage of my life!! I already made my next appointment!

Mi
Review №48

Everything was great! The receptionists were very sweet and my therapist Tarik was amazing. I got a deep tissue and he’s the first therapist that did what I asked. He got my knots out and figured out exactly where my pressure points were. I will absolutely be coming back

De
Review №49

Worst massage I ever had. Ever!!!! And I don’t do surveys but I really need to help the next person out! I ask for Lower back focus and the therapist spent 40-45 minutes on my shoulders. At one point I looked up because I thought she went to sleep. No movement no pressure for minutes at a time. Just horrible!! Finally she ended the session talking about a lady that called the cops on her mother. SMH!! The worst massage ever!!! I couldn’t wait to leave!!! Do not, I repeat do not go here!!!!!

Am
Review №50

I got a 2 hour deep tissue massage from Fitz and it was perfectly tailored to what I asked for and I felt amazing afterwards. Definitely will return! Great customer service by the ladies at the front desk as well.

Je
Review №51

I had an amazing massage with Sherry today. She was so wonderful at checking in throughout the massage to make sure everything was perfect! Definitely would go back to her!!

Pe
Review №52

Worth every penny! I had a 90-Minute Massage with Fitz and it was AMAZING! The staff was professional and friendly and I cant wait to go back. I highly recommend.

An
Review №53

I had Fritz for my massage today and he did great scalp and face massage which helps my sinuses so much! He also really worked my tight shoulders, lower back, and glutes.I just had a massage by Fritz again and he did wonders getting the pressure out of my sprained knee!! Hes still 5 stars good or more!!

Kr
Review №54

Hali was fantastic! My massage was the perfect balance of relaxation and much needed muscle work. I will definitely be rescheduling with her. Also, the front desk staff is always professional and makes you feel welcome.

Br
Review №55

I got my wife signed up when she was pregnant and she loved this place. We have lots of massages saved up from COVID and they are more than accommodating and flexible. Great customer service.No locker rooms if you like more private settings.

Kr
Review №56

Goodness gracious, what a great place! I’ve been to several massage locations before(not Massage Heights). This is by far an ongoing, positive experience. From the front desk to the massage therapist, it provides minimal effort from my part. They make it easy to have complete and total relaxation. I’ve personally had Tes’Chelle, Nira and Cassandra as my massage therapists, all phenomenal. I’m confident anyone at the El Dorado location is fantastic. I’m always looking forward to going back for my monthly massage. This is why I continue my membership! Outstanding service!

Je
Review №57

The facilities and massage were both fine. I hadnt had a massage for over a year and was looking forward to one. I decided to try this place out, and it was not bad. My masseuse was Cindy (I think, I honestly dont remember her name), and she did fine. I did enjoy my massage, and would come back here if I was unable to find somewhere else. Overall an ok experience, but Ill probably keep going to LifeSpa.

Mi
Review №58

I have been going to Massage Heights on Eldorado for over a year. It took a couple times to find the right masseuse for me and that woman is PATRICIA! I usually need a medium to strong massage because of the line of work Im in, but for just a relaxing massage before my wedding, she could go light as well. Patricias knowledge of the human body gives her an advantage over some of the others Ive had. You can tell that she has been through great training and is always trying to be better for you. Patricia always remembers me and my usual needs. And while the massage is always great, Patricia also is just an easy woman to talk to. She always gives great advice and can just listen too, if thats what you need. And if you want it to just be quiet, tell her. Anything you need, just tell her. I love Patricia and will continue to go to her for as long as shes around. If you go see her, its going to hurt, but its always what you need and youll feel great after your session.

Va
Review №59

My first experience at massage Heights Was amazing!! Ashley walked me through Everything I needed to do she is Very helpful and professional.As well as Brenda great conversation and I loved the message I wanted to fall asleep!! I can’t wait to go back

Me
Review №60

I had a massage appt booked in the morning this past Sunday at 10am and had to cancel it because my husband became sick and started vomiting in the middle of the night prior to my appt. I called as soon as I knew I would not be able to make it, around 7am-8am that morning, because he was still getting sick, but of course the location did not open until 10am so I had to leave a voicemail explaining the situation. I apologized immensely for having to cancel so last minute, but that my husband was sick and I would need to stay home to care for our 7 month old baby since he was unable to do so. There was truly nothing I could do about it. They charged me for the full massage. I called back and asked them if there was anything they could do as I have been a loyal member for several years and have never had to do this before. Felica, the manager, did take care of refunding me for the massage, which I appreciate...however, she did so after laying on a thick layer of guilt and a very unprofessional lecture about how I was costing the therapist money because it’s very difficult to reschedule appts for a male therapist because many customers are not comfortable with having a male massage them. She also rudely made it clear that if I ever had to cancel again I would be charged. Honestly, it was very uncomfortable the way she was talking to me. I don’t know if she just hates her job or what, but she was not kind or understanding.If I did not like my therapist so much I would not return to this Frisco location solely because of this treatment. I may go to one of the other locations for awhile or even think about joining as a member with many of the other spas out there.

Mi
Review №61

My experience has been very positive. This location has a friendly staff, the masseuses are definitely a cut above the norm, and its super clean. I had a massage with Tariq last night and it was luxurious and much-needed since I sit at my home desk most of the day, six days a week. Tariqs technique was soothing and precise and I loved the way he utilized the hot stones. I felt completely relaxed and slept like a baby last night. Way to go Tariq.

Ca
Review №62

Loved my 90 minute massage with Karen. She really listened to what I wanted and gave me a firm and relaxing massage. The front desk staff was friendly and professional. I love the aroma therapy and the heated massage table. I already booked my next appointment.

De
Review №63

I received my first massage with Teschelle. Amazing! She address all my concerns right off the bat in a non invasive way. Walked me through the whole process before even laying a finger on me. The whole setting has a way of making you feel relaxed and at peace. I dont have any physical pain or aches but after my massage I felt on cloud 9 it was incredible. S/O to Amity, Samantha, and Jasmine for being accommodating and kind through the whole thing. For a first massage it made me want to go back ASAP!!

Ka
Review №64

If you want a great massage, have Fritz give you one. Fritz is professional, kind and gives a wonderful massage. The location is very clean, highly sanitized and safe. The front desk staff is very friendly!

Le
Review №65

I am a member here. Everytime I schedule in advance, they cancel my appointment. Received a call today to cancel my appointment on Saturday that I have had for 3 weeks. I understand things happen, but last time I was there for a 90 minute massage only received a 60 minute massage from Marshall. I know when their phone number comes up on my caller ID, my appointment is being cancelled. I been canceled because someone has the flu, quit, and because someone did not come in. Been with them for 4 1/2 years, I am going to check out their competitors. If I could give ZERO STARS I would!!!!

To
Review №66

Fitz is amazing. He listens to your needs and follows through. He is personable and professional. My husband and I highly recommend him for any deep tissue needs.

Al
Review №67

I had a massage with Hali today. It was my 3rd visit to Massage Heights and she was by far one of the best! She targeted my pain areas in my shoulders perfectly and spent extra time relieving my knots. Everyone needs a Hali in their life!

Ch
Review №68

I was given a GC to use here and started a membership on my first visit! Front desk is always helpful and nice. My masage therapist Michael is the absolute BEST! He provides so much help in my problem areas, educates me on what is causing it and has a client for life now. Every visit is relaxing and I leave feeling refreshed!!

Gw
Review №69

Visited this location, they had two women at the counter. One on the phone assisting a customer, the other assisting an older gentleman in person. I patiently waited for my turn for assistance. I noticed one of the women talking to the other woman as she hung up the phone making some sort of hand gestures, and the women hanging up just stared at me. Another customer came out from the back as if her service was over. Not one person offered to assist me, they decided to help the customer coming from the back. All I wanted was to purchase a $100.00 gift card. I decided they didn’t want my business. I left, and decided to go to Nordstrom. I hate to mention race, however I felt this was the case today.

Wh
Review №70

Everyone at Massage Heights is so welcoming! I always feel relaxed and stress free after my massage Fitz is amazing and I highly recommend him.

Ca
Review №71

I was impressed from the booking to the end of my visit. The lady who answered my call to book my 1st appointment was very helpful and gave me lots of information. The location is easy access. The massage therapist used all have been great and very knowledgeable. Definitely going back.

Br
Review №72

I had cancelled my monthly membership because I didn’t really care for anyone there. My girlfriend suggested I try Fitz, and I was blown away. He was incredibly thorough and put in some serious work. I might just renew my membership now

Em
Review №73

Wonderful prenatal experience with my therapist, Tequilla! This was my first massage, but most definitely not my last!

Iv
Review №74

Been coming here and seeing Fitz. He’s done an amazing job each time focusing on whatever I need worked on that day. Will definitely keep my monthly visits with Fitz.

Es
Review №75

Front desk service is nice and kind but the masseuse started late. Even though they gave us the full hour. My masseuse was incredibly distracted and did not appear to really give full effort. She would only massage me with one hand. My husband and I did a couples massage together and sometimes I would hear whispering and giggling. It made me feel uncomfortable. The worst part was that my masseuse sounded sick. She was coughing often and even though she tried to suppress it, she didnt even really do anything to make me feel like she wasnt going to get me sick. If you are coughing, please use a face mask to cover your mouth. I geniunely walked out feeling worse than before. I would not come back here again.

Ki
Review №76

This was a wonderful anniversary gift! Roy the therapist was simply wonderful. He made me feel very comfortable. The staff was very professional. I will go again! Much needed relaxation!! Thanks again

An
Review №77

Carrie is a master of therapeutic massage! I have played sports all my life and have had some significant injuries. Im seeing the horizon of 40 and my body feels it. Thus, causing me to feel the need to throw in the towel almost causing depression. Then I saw Carrie and she was able to focus on the areas causing pain in other locations of the body. After seeing her I feel like Im in my 20s and not only riding bikes but doing dirt jumps as well. Thank you so much Carrie, your hands are magic!

Am
Review №78

Massage was ok....if you buy the hour massage its 50min if you buy the 90 its 80 minutes. My massage started on time and ended 15 minutes early. I brought this to the attention of the front desk and her response was do you want to leave gratuity? I have been to a different massage heights before and it was a better experience. I felt like time was wasted getting materials for the elevations, in the 90 minute massage I didnt even get my legs massaged. Was debating a memebership, my husband has been telling me to get one, but did not feel like they cared about my business much like Massage Envy. Did not leave feeling relaxed:(

Le
Review №79

Always a great atmosphere and always a great massage. I’ve been seeing Fitz monthly for almost a year and I always leave relaxed and my knots worked out.

TO
Review №80

Definitely one of the best over all messages I’ve ever had. Michael was incredibly thorough and found causes of my issues. He recommended stretches to do in between sessions. I’ll be back and will ask for him. You should too

St
Review №81

Ashley W is the best!! She is professional and always takes care of my problematic areas, that in itself is not an easy task! I always feel so much better and relaxed... The front desk staff is sunny and polite.

Ry
Review №82

This was my first experience at this location and let me tell you, it was incredible. The whole trip from the incredibly inviting and friendly front desk with Katherin to the wonderful and extensive massage with Micheal made me feel welcome. I would highly recommend to anyone who is curious.

Je
Review №83

Fitz is an AMAZING therapist. I have been to him numerous times now and wont schedule with anyone else now that Ive found him! Absolutely recommend him

Li
Review №84

The facility is clean, relaxing and professional. Fitz is fantastic! I highly recommend him. Always gets all the knots out and I feel great afterwards.

Jo
Review №85

Awesome service and great atmosphere. Also my therapist Fitz does a fantastic job and hits all my problem areas deep enough to loosen even the tightest of muscles.

Je
Review №86

Fitz is an amazing masseuse. Very polite, quiet, and skilled at working out knots and making the experience relaxing and enjoyable.

Ca
Review №87

Fitz is excellent! He’s the best at deep pressure! Highly recommended! They take your temperature and have plenty of sanitizing areas.

Ca
Review №88

Got a couples massage and both therapists were personable. Felt refreshed afterwards.

ab
Review №89

Ive been coming here for quite awhile for my monthly massages now, and I can Jeremy always takes care of me, highly recommend him.

To
Review №90

Love the people and the massages are great. My wife and I go once a month and have had great massages from Joanna and Teschelle. The folks at the front desk are always personable and pleasant.

Br
Review №91

I tried a different Massage Heights location yesterday, and I had one of the best massages Ive ever had!The therapist I had was Rachel. Fan-freaking-tastic experience.Thank you Massage Heights - El Dorado!

Di
Review №92

Tried them out once and decided we would sign up for a membership.Never even used it, tried to schedule three times and they couldn’t accommodate my schedule.I called them to cancel and they required that i return to the store to sign a cancellation.What a rip off, they wanted to charge me for twoMessages as a cancel fee.I will take them to small,claims court and tell everyone I know to stay away, watch out for all the hooks in their agreement, one sided scam agreement.

St
Review №93

Awesome massage from Fitz! He exceeded my expectations. I was having issues with “Frozen Shoulder” and he helped me with my range of motion.

Ti
Review №94

If you practice sports and need that deep tissue to work on pain and aches you cant go wrong with Fitz. He is always helping me with the usual pain that comes from working out. Give it a try!

T
Review №95

Dont sign up for a membership here!!!! Been a member for over a year, and signed twice to discontinue my membership and yet they are still drafting my account. Once you discontinue your membership they will still hit your account 30 days after you sign it. Buyer beware!!! And to top that off the manager is a condescending B--otch as well. The only therapist worth seeing is Len, but he is very full. So dont waste your money . They are great hooking you up, but once your hooked you cant get off .....Take your money elsewhere!!!!

Pa
Review №96

Fitz is the BEST! Always addresses my concerns and my trouble spots. Highly recommend, especially for deep tissue massage.

Zo
Review №97

I have been going to Massage Heights for years. The environment is posh and the service is phenomenal. My go-to masseuses are Cassandra and Teschelle.

Br
Review №98

Best massage I’ve ever had! My husband and I got a couples massage with face massage treatment, highly recommend!

Na
Review №99

Been seeing Fitz for a couple months now. I would highly recommend him. He can do a great full body massage or work specific muscles.

So
Review №100

I had the most amazing massage yesterday! Fitz was awesome, he hit all the right spots.

Ja
Review №101

As an avid cyclist (200+ miles a week plus races), I live by a weekly massage. Last October, after riding 170 miles in 2 days, I was having pain on the outside of my left knee. I ended up seeing an Ortho to try and find out what was wrong. The Ortho told me that I needed to just let my body recover. 6 weeks later and I still couldnt ride and didnt see any improvements. I went in to see Bobby at Massage Heights and was able to ride the next day. Hes taken care of my carpal tunnel to the point that I no longer think about seeing a Dr. or consider surgery. The migraines have become less and less as well. When I think of the money I would have wasted on doctor visits, deductibles, and surgeries and I compare it to how much better I feel without them, its a no brainer!

Al
Review №102

I Strongly will not recommend this location ( Eldorado) for massage session. this was the worst Massage experience of our life ( my husband and I)One of the therapist smell like cigarette smoke ,the other one had no experience and poor time management for massage also using very cold product ......

Ch
Review №103

Very good service! One of the best massages that I’ve had in a while. I will definitely be back! I might even sign up for the membership program.

mi
Review №104

Sharunda was amazing! Not very many therapist that can do a deep tissue and relax you at the same time. I will definitely be back soonThank you

PE
Review №105

Fitz was amazing. The pressure was perfect. Stress relief. Mood was great. He worked out all the kinks.

Ri
Review №106

If you need some TLC for your body this is the place. Fitz was amazing and got my focus areas back to bearable. This place is definitely worth a try

Tr
Review №107

Patricia is the absolute best. I’ve been coming to her for 2 years, and I don’t want to use anyone else. She remembers her clients and actually cares about them.

To
Review №108

Great experience with Fitz as the massage therapist and everyone else was most professional and efficient both times I’ve been.

G
Review №109

Go see Fitz!! Best massage in Dallas especially if you need deep tissue due to knots and tension… WOW!

Em
Review №110

Fitz is amazing! He does excellent work and the front desk staff are always friendly and helpful!

La
Review №111

Fitz is the best! Very knowledgeable and thorough. He is able to pinpoint my problem areas right away.

La
Review №112

I’ve been to Fitz twice now for a massage. I highly recommend him when booking you next massage.

Fe
Review №113

My experience was great the staff was very pleasant and the masseuse was great, Cassandra used the right techniques and pressure to address my concern. Thank you .

Vi
Review №114

Fitz and Warin are awesome! They apply the perfect firm pressure that my muscles need. Ready for my next session:)

Er
Review №115

Fitz is amazing. He finds the stress points and massages them out. Would HIGHLY recommend.

Ad
Review №116

The staff is awesome. The best massage Ive ever had in my life and amazing front desk staff as well.

Ja
Review №117

Amazing experience! Our massage therapists were wonderful!! Can hardly wait to go back!

Co
Review №118

First time here and Cindy was amazing. Today was a day I really needed to relax and she really helped me do that mentally and physically. I’m grateful!

aw
Review №119

I had nothing but great service and good experiences here. My favorite therapist is Fitz.

Kr
Review №120

Love it here! Warin is absolutely amazing and so are the rest of the staff. Friendly, clean and always accommodating I highly recommend giving them a try.

Ja
Review №121

I had an excellent experience with Michael. He took the time to understand my aches and pains and worked diligently to resolve my issues. I would highly recommend this location.

Ch
Review №122

We had a wonderful couples massage!Everything from booking, the massage and the friendly staff! We had a great experience! Highly recommend!

Ta
Review №123

The office was clean and had a nice vibe. Ashley and Carlos were amazing!!! I will definitely be back with my business.

St
Review №124

Oh my gosh ask for Fritz! Hes amazing especially if you have knots that need worked out.

L.
Review №125

FITZ is the best at deep tissue massage! He really knows what he’s doing! I’m feeling sooooo much better :) go see him!!! 😁

Cr
Review №126

Fitz is amazing! Request this man if you want a REAL deep tissue massage.

Pa
Review №127

Go see Mark! I’ve followed him around since 2011! Best therapist on the planet!

Ni
Review №128

Im a ticklish person so getting a massage is at the bottom of the list of things to do. Back problems were resolved quite carefully - thanks to the staff for your patience

Fr
Review №129

I experienced the grapefruit foot scrub and it made my day. Get a massage and add the foot scrub. You will be glad you did. I am so relaxed :)

Ty
Review №130

I loved my massage!! Katherin Felicia Brittney and Ashley were so professional!!! I’ll be back soon!

Am
Review №131

Fitz is an amazing therapist. 11/10 recommend.

Ji
Review №132

I have been going here since 2009. Tarik works magic and is fabulos! Very professional and well run location.

Ad
Review №133

I have been going to this Massage Heights for over two years. I cannot praise the staff and therapists enough. I HIGHLY recommend it.

Em
Review №134

I LOVE this place. I always see Fitz and he is amazing. Go see him!

Je
Review №135

Fitz is an amazing therapist! Wonderful service and professionalism.

Sa
Review №136

I have had several massages with Fritz and he does a wonderful job.

Ka
Review №137

My therapist Patricia is the absolute best! I have been letting her work out my kinks for years now.

Ti
Review №138

Every time I was there they were very helpful and professional. Massages were amazing! Thank you Rachel!

Ya
Review №139

Tan is great at facials: very friendly and caring as well. Highly recommended.

Ka
Review №140

Was able to get a great customized pressure from Tequilla...she truly has a unique gift

Jo
Review №141

Felix does a terrific job of getting into the tight stress areas without causing discomfort.

Us
Review №142

Excellent service. Tushel was fantastic...the front desk staff are also very friendly and professional

Ju
Review №143

This is an amazing place...my fiancee and I had a couples message...never felt so good...the staff are so helpful.the facility is so calming..I already made my 2nd appt

Kr
Review №144

Fitz is amazing! Best deep tissue massage!

St
Review №145

Les was great. I was in pain before appointment. Felt great afterwards. Will be back for sure.

Pa
Review №146

First great experience! Will definitely be coming back for more sessions!

Ki
Review №147

Fitz is amazing! Best massage ever!

Am
Review №148

Patricia is amazing! Best massage therapist ever!

Ja
Review №149

This is the first place Ive gone that I actually enjoy. Thank you for caring about me as a customer!! So refreshing.

Li
Review №150

Great massage and facial services! Would highly recommend.

Pr
Review №151

Nice place to get a massage and relaxation. Great therapist and clean facility.

Sa
Review №152

Everyone here is awesome ! Make sure you give these guys a try.Thank you for the awesome service

Ru
Review №153

Always a great experience! I highly recommend Fitz!

Gi
Review №154

Fitz gave me an awesome massage!

Mi
Review №155

I feel fully rejuvenated every time I leave after my session.

Ja
Review №156

Fitz was amazing! Well worth it!

N
Review №157

This place is awesome. Go see Les. Hes great!

Ma
Review №158

Good, not great. Felt rushed. Go try Korean.

Mi
Review №159

TesChelle provided me a great massage postpartum.

Je
Review №160

Always a great experience with Fitz.

Ch
Review №161

Absolutely the worst experience I have ever had rude and not a place I will ever visit again......

Ke
Review №162

Always a pleasant experience, from the moment you walk in the door.

Br
Review №163

So relaxing and great service! Worth the money!

Na
Review №164

Great Massage and very cleanwelxoming and friendly.

D
Review №165

Warrin is amazing! Love this place.

M.
Review №166

Great therapists, front desk and manager.

Wi
Review №167

This place fixed me up after problems with my back.

al
Review №168

Great staff! & soothing enviorment

Le
Review №169

Patrick is amazing.

Te
Review №170

Was a wonderful experience for an end to the weekend

Sh
Review №171

Great place aND friendly environment.

Ma
Review №172

Very relaxing and uplifting experience!

Mi
Review №173

Patricia is amazing!

Pa
Review №174

Great overall service.

Pr
Review №175

Thank you Fitz .

Ri
Review №176

A+

Er
Review №177

Fits is awesome!

As
Review №178

This place is amazing.

Ja
Review №179

Excellent service

Tr
Review №180

I work there

Information
8 Photos
180 Comments
4.7 Rating
  • Address:11955 Dallas Pkwy #900, Frisco, TX 75034, United States
  • Site:https://www.massageheights.com/el-dorado-marketplace/
  • Phone:+1 972-853-4076
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–7 PM
  • Sunday:10 AM–6 PM
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Similar organizations