11/10 stars if I could DAVIS & ANTHONY have been the greatest help and especially Knowledgeable on hemp products for medical needs. Davis recommended me the Otto grinder for hemp needs with arthritis in my wrist and Anthony helped me pick out the best low temp vaporizer made by STORZ &BICKEL, recommended by doctors in Florida for their high quality materials and excellent batteries :) Thanks for everything guys❤️
Randy has excellent customer service and always has great recommendations. You can tell he is knowledgeable with all the products. Keep people like him around!
Bought a piece of glassware here and the associate took it to bag it for me while I kept shopping. When I got home, it wasnt bubble wrapped or anything, just shoved into the bottom of the bag and of course had already snapped in half. Brought it back and asked for a discount on another piece, not even a free piece, and was told no sorry we dont have a manager here. The associate did offer an apology, blaming the new guy that bagged my item and stating he should def have wrapped it for you but he probably just didnt know we had bubble wrap. Sorry, but your associates negligence shouldnt be at the customers expense. Glad my $20 could be a coaching opportunity for your employee.I will keep my business at Smokey Shays from here out.
Great customer service. kindly answered all my questions. Found just what I needed and for the right price without sacrificing quality. Definitely recommend. Points program too. Thanks!
Randy was chill and real with me. Didn’t waste my time and had great recommendations. Best service than 4 other shops I have been to in Greensboro. Definitely coming back
First, let me preface this by saying this rating has nothing to do with the physical store. The store has an amazing collection of glass, peripherals, etc. The prices are fairly comparable to other smoke shops and, again, great inventory. Worth shopping there!However, this rating has everything to do with how minority patrons are treated in the store. As a store that claims they are LGBTQ friendly, they are not friendly to the black and brown versions of that community or the community as a whole. Upon entering the store, we were immediately rushed as if we didnt have an option to look at the items in the store. The location is literally 10ft x 15ft with shelves blocking the inner circle of the location, so there is absolutely no reason why the salesperson and another random lady would follow 3 people around the store. Unless, you had a stereotypical view of black and brown customers and felt that you needed to follow us around your store. We are probably 10 years older than the salesperson, so I know the youth aspect wasnt it. Then, we were asked if we came in because we were waiting for Chinese food from a nearby restaurant. Um, no, we were literally checking out the shop which you would think would be welcomed since there was absolutely NO ONE anywhere near the store. There were so many more ways that could have been asked, but at this point, the racial undertones have already been made.We made our purchases and left, but we most certainly wont be back and I am certainly telling my friends to not patronize the store again. The sad part is that we have been in the store previously with a different group of employees and had a much better experience. We even recommended it to several friends. Guess it takes one bad apple to spoil the bunch.But again, if you arent of the black and brown community, you would have a completely amazing time in the store.
Our cashier randy was super helpful finding what I wanted and more! Very knowledgeable about products. Most genuine customer service I’ve had in Greensboro
Hands down love this place. Zach is one of the most knowledgeable people in the biz and very helpful. Always has the newest products too. Do yourself a favor a check them out. You will not be disappointed
I like how they treated the customer.
It was so refreshing to meet someone so genuinely kind! Will be back to spend more money, they have a huge and awesome selection. There is so much to look at, will be back soon! Thank you for the wonderful experience!
Always so helpful! They have amazing customer service and have always been so helpful to me and my friends. 10/10 recommended
Great service and friendly knowledgeable staff make this a pleasant shopping experience. I got everything I needed and had a nice conversation with the person working.
Clouds is by far the best smoke shop chain I’ve ever visited from product quality/availability/diversity, customer service/knowledge cleanliness and out of the 3 locations i’ve visited, I have NEVER had a bad experience. I used to primarily visit the clouds on Elmsley cause I live closer and still frequent there because again it’s a great store but I’d be lying to say Davis didn’t make a great first impression and has had me coming back basically weekly ever since I first visited back in December. If you value your time, money and experiences, skip the unprofessional bs sketchy places and visit any clouds. TRUST ME!!
My first time coming to this store and it was a great experience. I received a little education and some decent conversation, plus I learned about a new location closer to me. Use the clover app, for these stores and save some $
This is a great shop. No competition compares. And might I add that a competitor store is falsely giving bad reviews to this store on purpose in attempt to blemish their great, 5-star, image. Its highly unprofessional & ignorant.. so just a FYI if youve been misled by those fake reviews.(Im not a worker here either just a loyal customer & friend).
I actually came here to write a good review but as I am reading the owners responses, I’ve completely changed my mind. When I visited a few days ago, the person working was extremely helpful when I asked him about the cbd selection. I don’t know if it was the owner or an employee working that day but I’m surprised to see how rude and unprofessional the owner (or whoever it is managing the account) is online. Even if it is spam from “competition”, that is no way to deal with the situation. Just report it and go, No need for all of the inappropriate responses, that just speaks for his character. I would like to visit again, I just hope he won’t talk to me like this in person. I hope you take this criticism to heart. I added a star because the employee working that day was helpful.
Good store. Decent selection and prices. Staff was very helpful.
Everytime I visit theyre always helpful. Lexi was a gem today with hooking us up...will def be back more often.
Amazing experience with Alex and Davis!!Very knowledgeable about all the products & good variety of Elf Bars!! Love it here!! Deff coming back
If I could give them a rating of 0, I would. The person that was working was rude as can be. When I asked about their CBD selection, they could not help me whatsoever. They are very uninformed, unfortunately I was able to learn more from Googling the information than my waste of a visit to the store.
Is perfect product always in stock for what youre looking for if you dont see it out just ask one of the gentlemen there they are always willing to help they have great sense of humor and great customer service
I Love this place. The King in that store( employee was so nice and perfessional. He was knowledgeable. Awesome experience.
This was my first time visiting this place and I was hoping it would be the vape shop I could shop at from now on since its right down the street from my house but...They didnt have the flavor vape in the brand that I liked and the employee there told me that another brand was the same type on flavors and just as great so I paid $20 for one. I tried it while I was still in the store and it was terrible and nothing like the brand that I usually buy at all. I informed the guy and he was like sorry I cant do anything about it since it was used. So now Im stuck with a $20 vape that I dont like and will never use. Ill be shopping elsewhere from now on.
I walked in this shop and fell in love. So many selections. I didnt get the gentlemans name but he was awesome very informative. This will be my new shop to buy from.
Incredibly helpful and knowledgeable staff. They answered all of my questions and ended up giving me a great deal on my purchases. HIGHlY RECOMMEND!
Great customer service. Troy was very helpful and knowledgeable about the products I was interested in.
Yo they put me on to the ice pipe. Cooling lungs. Good stuff. Jake was friendly and helped tons. Dudes the man. Promote him.
First time visiting this store hands down the best one Ive been in. Excellent customer service from Troy and I will be a returning customer.
Great place, I go from high point to get their stuff cuz its worth it. Id like to see a better stock of cakes and cbd vape juice (higher strength), though (as I am a somewhat frequent).
This shop has everything and Charlie helped us find new papers to try. She has great customer service!
Customer service was fantastic! Staff was very knowledgable and helpful.
I went today just to get edibles but walked out with something different and a new aspect on keep your products fresh and found something I’ve been looking for for years. I can finally rebuild my collection ❤️ I will definitely be back next week #HDCigarLadii
Always excellent service from a GREAT, very knowledgeable staff!! Also, lots of product choices.
I really enjoyed my experience shopping at Clouds for the first time. Alex & Davis took great care of my friends and I. :)
Charlie was very helpful! Thanks for chatting with us and making the experience welcoming (:
Great experience and they’re very knowledgeable of everything in the store.
Cool place to go very eclectic and staff is very informative
Would you please fix the damn phone! It’s been out of order for over three months.
I would highly recommend checking out the clouds stores. They have a great array of products and super friendly atmosphere, the lawndale location even has a cute little cigar lounge!
Alex & Davis took great care of us today! I’m very satisfied with my trip to clouds.
Amazing prices and the workers there are nice! 10/10 would recommend and I will be coming back!
They are always helpful and friendly. They also sell our new favorite cones and pre-rolls.
Alex and Davis are the best ever! Always putting me on to new stuff and so helpful!
Alex is absolutely amazing! I love this shop, definitely the best in gb!
Great place and does great for the community if you know what I’m saying they give good deals and have good cbd
One of the best stores in the area for selection layout and prices! Cheapest real disposable prices as well as really good cbd and 3chi Delta8 products with the best prices in the area.
Always very knowledgeable and good with new customers or old ones. Great prices, too.
Very cool store with a great selection. Super helpful and friendly staff!
Great store, friendly, a variety of CPD products and great prices, offers a variety of samples to try before you commit to a new product
Awesome Place I learned a lot from Chris. He was very hospitable and educated in what I was looking for
Good Product Results!! Nice lighters, good ediles, good edibles, great carts!!!! 100 percent Recomend!!.
Huge selection and lots of different price points of what you might need for such a little shop. Their friendly and knowledgeable staff is there to help you get what you need.
Anthony gave great customer service! Explained products and gave recommendations
Best products and even better customer service. I have definitely found my go to spot for CBD.
Great experience!! Charlie was amazing and so helpful!
Cool vape shop. They got all the e juices and tanks you could need. Also a good selection of glass
Best one stop shop in the triad. Best prices and best selection by far. My go to place for sure.
Awesome new shop. Good selection, had just what I needed!
Amazing shop! Everything you need is there and the customer service is always amazing!
Awesome place,cool people, great product for the cost.
Great service! Has the best products 💜
Friendly and helpful service. Great selection and prices.
Awesome shop! The guy working was super helpful!
Very cool shop, nice employees, great products.
Super friendly!!!
Highly recommend this spot, great prices, glass, cbd and vape. These guys are awesome🔥👌🏼🔥
Nice vape shop...very helpful!
Had Exactly What I Was Looking For. Felt Right At Home With The Great Customer Servise.
Not very good. Bad service. Vape juice more expensive. Hemp very expensive. Dont recommend
Not sure what the name is of the guy who helped me but he knew everything about the products, very helpful and I will return!
Great, clean store. Really friendly service.
Consistently serving our community and always providing good tobacco recommendations! appreciate it y’all!
Always super sweet and they have all your tobacco needs.
One of the best new smoke shops in Greensboro! Staff is always friendly and knowledgeable.
Best vape shop I’ve ever been to so helpful and great service everyone was so helpful
Davis and Alex are the best. Fantastic lil store
Come here often! Great experience everytime :)
Super friendly shop! zack makes everyone feel very welcome!
The folks who work here are super friendly and helpful !
I went in for a specific thing and this lady named lexy helped me out. Thank you
Always a excellent.✔️Alex is very helpful.
Best workers in the 336! #1 choice of smoke shop
Very helpful with helping me find anything I needed
Shout out to Troy for the great service!
Rude employee and not at all knowledgeable about CBD products. Would not recommend AT ALL!!
Favorite Store Ever I Love The Owner 💯💯
Best cbd place. Offers 3Chi (Delta 8) bud. Actual DISPOSABLES!!
I was looking for a CBD dispensary in town but this place isn’t it. Very weird place and guy made me feel uncomfortable when I told him I don’t vape
Best customer service and vape flavors!
Lexi wyz d0pe she was alot of help :)))
Very helpful and showed great enthusiasm
Best vape shop stg everyone who works at cloud is chill too
Cool randy was super helpful!
This place is amazing!! Best prices
Great selection and great service
Best smoke shop i been to hands down
Very nice and pleasant people...
Davis was very nice and helpful
10/10 recommend for the delta 8 gummies
The selection of incense was extraordinary!
Great shop for fun festivities
Really nice staff!
This place has wonderful chocolates
Everyone in this shop is so relatable
Best head shop in town!
Best shop ever!!
Great store and staff
Was treated poorly by the owner, will not be returning.
Great environment good vibes
Alex is amazing with the service.
The experience was very nice!!
Really great service 😎
Alex is literally great !
Troy was very helpful!
The best smoke shop ever
Nice service!
Very good
Favorite store in town
Nicely organized!!
Great place!
Great service
Great experience
Great atmosphere
Cheapest place in town
Alex is awesome 😝😝😝😝😝😝
🙌🙌🙌💗
Always the go to