Magic Smoke 007Docs Original

327 Hudson St Suite A, Hackensack, NJ 07601, United States
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Magic Smoke 007Docs Original
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Review №1

Overpriced and sold me a fake elf bar for $30 (top left in the photo) compared to a real one (bottom right) i bought elsewhere for $10 cheaper. You can tell from the font alone its a fake product. Wont be returning.

Jo
Review №2

This store has a great selection of products and the two workers Omar and Vincent sure do know their way around CBD And THC products. Vincent spent a good 10 minutes teaching me how to use a Raw Joint roller I bought at the shop. Keep up the good work.

Li
Review №3

Great educational experience. Jordan is knowledgeable, kind and genuine. Wholistic alternatives to synthetic drugs. Will be going back for sure!

Da
Review №4

I don’t write reviews. This will be my first and last. I’ve been coming since it opened 4/5 years ago. Everything I got from here was great. Owner cleaned house and hired new people. I go to buy a rig & a carb cap. When using it at home, I had 2 uses before the hole with airflow from the banger to the water was clogged. Zero airflow. That hole shouldn’t be that small and I could’ve only knew by using it. Also, the carb cap is very poorly made. Top and bottom of it looks sliced off, like broken. I go back for an exchange initially because I know things happen. Guy that sold it says no & that his manager said no. Being surprised by this, I ask that his manager tell me that directly and tells me to come in when he’s in. I do that and meet Omar, the supposed manager. He proceeds to dismiss me very rudely and refuses to sympathize, noting that it was used and that I fully knew the hole was small before I bought it (he wasn’t there when I bought it). I proceed to demand a refund ($80) and get very frustrated at his lack of sympathy as a supposed business man running a smoke shop. It becomes very clear that Omar doesn’t know how to run a shop so I demand to speak to his boss, the owner of the place. He calls his boss, explains the issue, boss them offers me an exchange, I refuse, boss then tells Omar to refund me. No more than a 3-5 minute phone conversation. I shouldn’t have had to make this a 2 day process with heavy push back to make sure I was treated fairly. On top of that, when Omar was refunding me, he had the audacity to tell me “congratulations”. Not sympathizing with your customers is one thing but patronizing one of your customers has to be one of the most unprofessional gestures to do. All smoke shops should understand some of their products might come with issues. Apparently only the owner here knows that and he’s not there more often than he is. I would stay clear from buying products here so you don’t feel like you lost your money if you find any issue with what you bought

Ja
Review №5

Had a great experience at the shop today. Jordan was extremely knowledgeable and made finding the right glass I was looking for as easy as possible. Also answered all questions I had about CBD and which products/brands are legitimate. Will definitely recommend to friends and come back again to pick up new stuff that they have coming in.

Jo
Review №6

I went for the first time there yesterday, Wednesday February 3rd, 2021 and I love it. The guys there are young and very knowledgeable. They are down to Earth guys and very friendly. I come in from the Bronx and I dont mind the drive. Its my new place for my vaping needs. Thank you guys.

Ch
Review №7

Awesome store with a great selection. Jordan, the owner, is phenomenal. He knows this area inside and out and has stocked the store with premium quality products. Highly recommend!

Cr
Review №8

Excellent service. Jordan was knowledgeable and kind. I was able to get just what I needed. I will be a return customer. Dad (I can’t remember his name ) was awesome too no BS.

Cr
Review №9

Absolutely Wonderful experience. Wonderful brand and growing company with a very welcoming staff! Really hooked me up with clean and potent CBD goodies! A must see if you into it and around.

As
Review №10

Great clean locations! Kind and informative staff and great products. Everyone who works there makes you feel super welcome and safe to come in and ask questions freely.

ja
Review №11

Shop there a few time young is cool good customer service but older chubby be making up prices changing 3x the retail price on items

Mi
Review №12

I spoke with Jordan and was very helpful and polite. He suggested the Live Rishi Rub and it worked marvelously for my muscle pain. I will definitely be coming back.

De
Review №13

Great upcoming store! Great customer service. Great products. Will definitely be coming back to buy more goodies.

ky
Review №14

Great selection of CBD products! Friendly and helpful staff, very informative. Answered all my questions, and tailored the experience to my needs. My new favorite smoke shop!

Mi
Review №15

Amazing store! Great selection, love their Original Hemp products. Friendly staff.

Al
Review №16

Awesome spot with crazy potential. Owner is an incredibly friendly dude, prices are awesome, very welcoming environment.

An
Review №17

Well I will not come back to your shop anymore bc from your stuff that I buy on Friday made me sick so thanks alot 👍🏾

Wi
Review №18

Novice here. Spoke to woman on phone trying to get info. Was like pulling teeth, she didnt want to help at all.

Ed
Review №19

Great place knowledgeable people good prices

Be
Review №20

Cool place

mi
Review №21

Great service at this establishment.

Ja
Review №22

Great store , great service !

Ma
Review №23

Great people and and great selection

Sh
Review №24

I recommend this store to every smoker

Al
Review №25

Great customer service👍

Jo
Review №26

Expensive but quality stuff

Sa
Review №27

Great service!

Jo
Review №28

Very expensive for butane

Qu
Review №29

Awesome experience 😋😋😋

Ed
Review №30

Awesome and friendly

ma
Review №31

$/75 half ounce

Information
5 Photos
31 Comments
4.2 Rating
  • Address:327 Hudson St Suite A, Hackensack, NJ 07601, United States
  • Phone:+1 973-630-2670
Categories
Working hours
  • Monday:12–8 PM
  • Tuesday:12–8 PM
  • Wednesday:12–8 PM
  • Thursday:12–8 PM
  • Friday:12–8 PM
  • Saturday:12–8:30 PM
  • Sunday:12–6 PM
From the business
  • Small Business:Yes
Service options
  • Delivery:No
  • Same-day delivery:No
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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