Fountain Spa

As a veteran in the industry this review is 100% legit on everything from beginning to end. First, the personalized attention and accommodation given by Vicki was excellent. Appointment reminders and changes were made with ease. Location is great. Smell, seating, and front desk were very welcoming. I booked two 80 min. massages (DT and hot oil). Koko was amazing. Her flow and connecting strokes were perfect! She listened to my body and took care of all my aches! Since I am a therapist its important that a massage is customized to my needs not just a basic massage. My body, mind, and spirit was rejuvenated! Shannon was great a well. My only recommendation is to provide white noise machines in yhe rooms. As some clients forget they are in a quite space. I highly recommend this location!🧘🏾‍♀️😍

My husband and I booked a couples massage to celebrate our anniversary. I assume, the owner, called right away after I requested the appointment. She was so nice, attentive, and accommodating even with our already packed schedule.We get there and both ladies were sweet and communicated efficiently. The place was clean and comfortable. Sophia was AMAZING! Everything was perfect. My husband had Amy and said it was one of the best massages hes had. Very professional and nice. Dont sleep on this place, it was perfect!!

The best massage I’ve ever had. Lovely people. Incredibly relaxing. I will be going back!

Me and my now husband came here during our honeymoon for a couples massage. Booking the appointment was super fast and simple. Once we got there the staff was so friendly and even recommended some restaurants and things to do during our stay. The massage itself was amazing. I had had a few off and on and this was by far the best one. Highly recommend!

I booked a massage with Ryan and the method he used was Structural Integration. He was super friendly and professional. I wish I hadnt been passing through as the type of massage is really part of a 10-part series that focuses on better health overall!

A+++ all around! I get massages on a weekly basis. This was my first time at Fountain Spa. Arranged for massage for four people. Very accommodating, professional and friendly. Carey and Josie were my therapists. Carey was very adept and intuitive as to what I needed. He gave a firm massage but also relaxing. Josie performed the ear therapy and was both interesting and funny. I had never had the ear candling before and liked it. My friends were all impressed with their services as well. The facility is well decorated, quiet, clean and inviting. All of the staff and I think I met most of them were friendly and happy. I will definitely arrange massages here again. Thank you for such a nice birthday start!

I love getting massages and have had several from many different different places around the world. I went to Fountain Spa for the first time today. Astar was my therapist and gave me the best massage of my life! It was the perfect mix of therapeutic and relaxing. The place itself is nice but very average. But the massage was incredible!

I received a CBD massage and it was the best, most relaxing, and comfortable experience I’ve ever had at a massage spa. Andrea was amazing! I felt a whole lot better when I left than when I came in. I highly recommend this spa and Andrea,

I had an awesome medical massage with Sophia!! She truly cares about my well being and hit every spot that was tight. One of the best massages I have had in years. Thank you Sophia!

A group of friends and I came here this past week and had a great spa day! The three of us had the facial, body wrap and massage. Each lady did a wonderful job and the place was peaceful. Each lady had tons of knowledge and explained the facial very well. I personally fell asleep during each service. Highly recommend and the manager/owner is a wonderful human. Loved talking to her. Will come again

I booked a 50 minute detoxifying facial at this spa while on my anniversary trip as a treat to myself, and unfortunately it was very disappointing. I have had facials in the past, so I knew what to expect, however this should have never been classified as a “facial”. The therapist spent majority of the time trying to “sell” me on their skincare line (which can be found on Amazon after further investigation) as well as trying to get me to purchase add on services. The therapist cleansed my face, applied a mask and then cleansed my face again. That was the “facial”. There was an uncomfortable amount of down time, where the therapist was doing nothing, I was simply laying on the table. The “neck, shoulders, arms massage” consisted of her slapping coconut oil on my arms. There was no massage technique used. This was by far the WORST facial I had ever received and it makes me sick that I spent $130 at this spa. Take you money elsewhere!

Carey gave the best massage - its hard to describe other than I feel like he wrapped me in a part of his loving soul. Really wonderful person; really wonderful massage experience.

Vicki was incredibly to work with on scheduling. The service we got was impeccable and we all felt rejuvenated and refreshed. Each one of us (4) had the rehydrate and message and 2 of us added on wax treatment for our feet. I would highly recommend this spa and we will definitely be back!

This was the best massage I ever had. Lisa was amazing and so informational about my body. My boyfriend got cupping therapy by Astar and loved every bit of the experience! The staff is amazing!!! We will definitely be returning every Hilton Head trip!

Dea was FANTASTIC!! I booked an 80 minute deep tissue massage with her while on vacation. She worked on my shoulders /neck and relieved so much tension. I would highly recommend her - it was by far one of the best massages Ive ever had!

Great experience! Had a deep tissue massage. Very relaxed ambiance and location. Andrea has some blessed hands. Will definitely be back!

I booked a massage here on a whim (luckily they had a last minute spot for me). My therapist was De’a Owens and she was absolutely amazing. Her pressure was perfect (I’m tall and 240lbs for reference), and she was extremely knowledgeable in what she was doing (she worked small muscles in my back that other therapists have ignored). I left my massage far better than I entered and I really appreciate De’a!

Dea Owens was amazing!!! Would 100 percent recommend her.

We had a terrible experience here. I had purchased a couples massage for a Christmas present. When we arrived for our scheduled appointment, we were told they gave our appointment to another couple. The woman at the front desk acted as it was not a big deal. They have not even refunded my purchase yet.

Awesome place! Would definitely use them again. Got a massage from Madelyn. The staff was great, the lounge was awesome (served me water before massage and hot tea after ) . Was a very relaxing time. Also... some people sometimes feel ripped off when they pay for an hour massage and end up getting like 30 minutes. Not here.... I timed it. 52 minutes of massage. Will 100% go back if Im in HH again!

I booked a couple massage with Astar and Koko. This was our first experience ever getting a massage. As soon as we walked in the spa we felt so welcoming, we was greeted by our name and was offered water. These ladies made us feel so comfortable. It was so relaxing and refreshing. Vicki from the front desk is so sweet and recommended me some places locally for chiropractor. I highly recommend this place and ladies. Thank you so much ♡

It’s extremely sad that I am giving this spa one star. Truth be told I enjoyed my massage. These are the reasons why I gave Fountain Spa a low rating. This is not a luxury spa; nonetheless, the owner thinks it is a good business policy to have signs posted throughout the waiting area in the front about leaving a 20% tip. Why? We were told that we needed to leave an additional…for a tip. Because we get a free massage. Wrong! We purchased our certificates from HHGS. Then we were charged more for an add-on, CBD oil. The client leaves a tip based upon their experience during the massage and how he/she is treated not what the owner or staff thinks a client should tip. I give one star based on how my husband and I were treated and it needs to be known prior to purchasing or booking an appointment at this spa that clients be told you need to leave a 20% tip or the massage therapist will confront you about leaving more money.

Amazing customer service 5 stars. Truly can’t even complain about phone service, or in person everyone is soooo sweet. Prices are decent for a vacation spot.However, Spa skills: 3 stars facial was okay and light massage too was just ok. Not the worst but nothing special at all. My boyfriend agreed, his massage was just ok.My issue to warn other customers is… they demand a tip… Not “ tips are suggested/ appreciated” - you must give us 20% or else ! It’s OBNOXIOUS, and a turn off. Especially in the face of an okay spa and experience.Direct quote :“A minimum 20% CASH gratuity is requested on the full price of services received. Cash gratuities are paid directly to the therapist. Overlooking our spa policy may result in a 20% credit card charge, plus a $3.00 processing fee.”I have never been to a spa like this…. I’m from NY where everyone is obnoxious… but no one has pulled this one yet….I tip based on experience, not on demand !So if your like me and can’t get past that, I don’t think you’ll be able to enjoy your experience here.

One of the best deep tissue massages Ive ever had, and I get massages fairly regularly. My hubby and I did a package w/ a body wrap and massage combo and it was fantastic. My massage therapist was Janise...she was phenomenal. My hubby said the same about his massage (his therapist was Madalyn). The space was clean, calm, and relaxing. Definitely visit this place!

Got a deep tissue massage from Lisa! My first ever massage and it was fantastic! The atmosphere was calming and I felt awkward just lying there so she let me talk to her during it which made me relaxed more!

Wish we were locals! This place is fantastic. They were very communicative in their scheduling and the massages were absolutely amazing. Bonus points for being potentially the only business on the island that is adhering to any Covid guidelines. Will be back next time we visit.

The deep tissue was too gentle for and my partner. I thought it was just me but he confirmed it once we left. Not my favorite massage in HH but it was decent. The staff were friendly. The place is easy to find and very well maintained. I would probably try a different service item if I went back.

We got a last minute couples massage with De’a and Astar and WOW! They were both excellent. We also added the warming massage oil which was very relaxing. The spa was clean and they were prompt with water and met every need we had. Highly recommend!

I went to get a massage today. The staff were professional and nice. They had a good selection of upgrades. The place looked clean. I had Dea (I hope I spelled it correctly) and was one of the best massages I have ever had. She made sure my needs were met. I will be going back there again.

Koko and Astar were spectacular! Hubby and I did a couples massage for our honeymoon and man were we spoiled!!! These ladies were knowledgeable about what they were doing with our bodies, recommended bio freeze to me for my back pain, and left us feeling relaxed/loose/ relieved! Would absolutely return back, specifically for these ladies!

WORST MASSAGE PLACE EVER!!DONOT GO HERE! UNPROFESSIONAL AND RUDE PEOPLE.NEED A REFUND.We went to Hilton Head Island from Atlanta for a vacation to celebrate my boyfriend’s birthday we decided to go to this spa for a couple massage.We booked an appointment and were a little late as our car broke down and had to leave back for Atlanta post massage. We did inform the spa about the same and the reason of our delay.As we entered we were straight up sent to the room without informing us anything by the receptionist.The therapist were in a hurry and barely made efforts to care about our concern. We came here to relax but felt worst. Our therapist were Astar and Kelly. The massage was absolutely disappointing paid $185 for 15 min massage which was not worst than average.We asked the receptionist why were we informed about the time and she was extremely rude and dint even answer our question.All she said was your credit card is been processed.We should have been at least informed before the massage or have a little talk.Extremely unprofessional and rude behavior.Waste of time also ruined our entire day and trip back to home.Need to contact the manager or owner and need a refund.You guys spoiled our special day.NEVER COMING BACK.DONOT GO HERE GUYS

While visiting my sister for her birthday we went here for an afternoon of spoiling. EVERYONE IS WONDERFUL, very thoughtful, courteous, and polite. They made us feel very welcome. CoCo did my massage! Extraordinary! CoCo was very friendly, I truly enjoyed talking with her. However, they let you lead the conversation so if you just want peace and quiet you get that as well. Worth the visit!

I initially booked an appointment for an eyebrow wax. Then later added on a massage, and Im truly glad I did! The scheduling was very simple and straight-forward online. There wasnt availability with the online scheduling to book myself to go from one service to the other, so I booked them an hour apart. Shortly after booking, a member of the Fountain Spa team reached out and asked if I wanted to couple the appointments together. That was the first thing I was impressed about.Secondly, the facility is on the top floor through a circular courtyard by Local Pie, which I had been to several times on the island yet never knew anything existed in the courtyard. The spa is relaxing from the moment you walk in. Lights are dimmed; staff voices are pleasant; aromatherapy to a perfect amount.I went in immediately to get my eyebrows waxed and was encountered by a very knowledgeable esthetician. She was efficient and did a great job. I was then offered a basket to put my belongings in and a robe to change into. The massage therapist came to get me from the room and I promptly went to the massage room. There was relaxing music playing and a cup of water ready for me on the counter. I snuggled into a very comfortable massage bed (the insanely soft sheets and actual comfort of the bed were unlike any other massage experience I have had).My massage therapist, Astar, was very personable (not very common in my experience with past massages) and attentive. She actually listened to my feedback and requests instead of insisting she knew better. Astar is a great massage therapist who has extensive experience. I would hands down get another massage with Astar and will suggest one to anyone who asks!

Excellent! One of the most relaxing massages I’ve ever had. Astar, thank you!!!The booking, massage experience and check-out/payment was A++++ all the way through.

My hubby surprised me with a couples massage. They are amazing and the staff are so friendly. Extremely professional.I forgot that some of my muscles were hurting it had been so long since my last professional massage. Highly recommend. :)

Ive had massages at some of the nicest resorts in the world and the Massage Therapists at Fountain Spa rates among the best. I booked a massages for all the ladies in my family for Mothers Day Weekend and everyone loved it. A great gift for any occasion!. Check them out and you want be disappointed.....Lisa Newton, Warner Robins, Georgia

Best massage ever! Astar found every ache and pain and took care of all of them. Vicki, the owner, was very accommodating to get both my husband and me in. Thank you for taking all of my aches and pains and worries away! What a delightful experience!

Needed a massage, got a same day appointment which I was able to schedule online (big plus for me), Astar did a excellent job and completely solved my ailment. The space is very calm and Zen-like, and the price was reasonable. I will definitely go back and I highly recommend giving them a try!

It was exactly what I needed! My therapist was great and definitely experienced. Very clean, everyone wore masks, and it wasn’t overly crowded. So glad I found this place. If I’m in town again, it will be the first place I call!

Nice little spot to get a nice massage. There where 3 of us and we where able to schedule all the same time, very convenient. Close to our hotel and easy to find. The staff was courteous and professional!

Took my daughter there for her first spa day and we both came out as slugs. We were so relaxed!!! Holly and Julian we very nice and respectful. I recommend the Blissful day package and then a nap!!! 😊

From the moment I walked in the door, I felt the relaxing environment! I received a facial from Sandy and she did a magnificent job! I felt refreshed and renewed when I left! I will definitely be back!

First ever couples massage. They had to pour my wife and I off the table. This place is tiny lil quaint place in a nice area of Hilton head.Very pleasant. Would give them 6 stars if they had it.

I came to HHI for a romantic getaway with My husband. Its our first time visiting. We selected a timeshare while here, so of course we where required to a 90 min seminar! The seminar ran a little into the time of my appointment at fountain spa at 5pm. I called Ms. Vickie to ask if I could reschedule and gave my sincere apologies! Immediately she ( Vickie) got loud and immediately demanded I come in but only receive half of my time! But be charged the entire amount! She stated she would if she where me come get the remaking 23 mins but be charged the same amount. It scared me a little! I had to catch myself! Hold on! What did I do wrong? I called back told Ms. Vickie I was canceling the appt! And no she could NOT charge me for services I havent received! She said well ok and hung up! So no matter of fact HELL TO DA NAW! Book at your own risk! MS. Vickie was not professional! She didnt even try to make things right! It was her way or no way. 8Now after weeks of the incident. Vickie is still trying to charge my card for services I DID NOT RECEIVE! Vickie was completely wrong and I would NOT RECOMMEND anyone to visit!

Me and my boyfriend got a couples massage, and I don’t think I’ll ever have a better massage in my life. I usually don’t write reviews but my body is so happy and I’m so grateful. Thank you Astar and De’a! We are two happy campers (-:

Went with my mother for a body treatment and facial. They handled our melanated skin well. The owner and aestheticians were knowledge and courteous. The only thing missing was a locker room and shower.

Was thankful for the last minute booking . Nice clean friendly service.

Had to wait, but great massage. We took advantage of the couples 30 mins. Love ed it. Ladies was very knowledgeable .

We did a couples massage and our masseuses did an excellent job and were very professional. Would definitely recommend and will be coming back

My wife booked a deep tissue massage for me with Facundo. Very professional. I will be a repeat customer as we are here 50% of our time. Highly recommend

Took my wife there for Valentines Day today and she just love it from the moment she walked in the door. Thank you for a wonderful time and we will be back. Mr. Diaz Thank you also.

Arleth (coco) gave me the BEST massage of my life! Thank you beautiful, I’ll be coming back to you any time I’m ever back here!!

LOVED my facial, wax and lash lift by Josie! Wonderful upper back and arm massage, too! I would highly recommend this spa!

Fountain spa does not have lockers. Staff carry your items in a basket from room to room. Our purse had $700, credit cards, license missing. Please be careful of your belongings. Ruined vacation!!!!

Great experience. Staff was very accommodating for our party of 5. Enjoyed the relaxing nap afterwards, no pressure service and clean/comfortable environment.

My partner and I went to the Fountain Spa to enjoy the couples massage room. Jennice and Andrea were so attentive! Thank you ladies!

Dia is technically one of the best I’ve experienced. Perfect pressure and touch. She is very knowledgeable and showed me exercises to practice at home. I highly recommend her.

Love love the massage I received from Lisa. She is an amazing person!! The spa was nice quiet and lovely

100% positive in all aspects! I’ve lived on Hilton Head for over 30 years and, with all confidence, believe you will agree!

We had a lovely couples massage. I wish the massage therapists were wearing masks, though.

Staff was great and my massage with Koko was excellent.

Marty was amazing! I had never had a massage before. I’ll be back for sure!

Although their menu says they offer manicure for $20 but a women told me over the phone (very unfriendly and rush) they dont have this service :-(

Amazing experience. The ladies taking care of me did such a terrific job. I’ll be back here on my next vacation to HHI!

My massage therapist, Andrea was amazing! I highly recommend her!

Amazing 80 minute hot stone massage! Probably the best Ive ever experienced.

They were very accommodating and fot three of us in same day. Staff is very knowledgeable and strong!

Amazing service & attention to detail! The one spa in HHI thats worth the time and money. Thank you!

One of the best massages of my life! Definitely recommend

We enjoyed the experience and will return the next time we visit the island.

A wonderful experience for my wife and I. The staff was wonderful and the best message Ive ever had.

Super friendly and Very relaxing...I would recommend Fountain Spa to all my friends

Ask for Arleth aka Koko, she has been fantastic for my friends, family and myself for years

Madelyn was great, exactly what I needed. Place was nice too.

My daughter and I got massages there today. Phenomenal!

We got a doubles massage had a great time

Possibly the best massage I’ve ever had.

Couples massage was wonderful. Wonderful experience

Very relaxing. professional. Loved every minute!

Great massage and everyone is so welcoming!

Debbie Black is by far the best masseuse in the area.

Awesome owner! Great Massage!

Wonderful, relaxing experience!

Did not enjoy to much money for such little service.

Vicki and theripists are super!!

Im

Great people and great service!

Loved it.

Heaven!

Amazing!

Coco was amazing.

Great experience.

Good massage.