I wanted to give this place 5 stars, but I pride myself on honesty in my reviews and just don’t feel like it really deserved it. Here is my honest review.Booking was hit or miss, their number listed online transfers to someone’s cell phone (a different number). That person is nice but you can tell he is inexperienced in customer service - sounds young, maybe a teenager, who isn’t the smoothest at booking appointments or coordinating with staff for massages. He was generally nice but could’ve been better at the booking process. By the end of the call he said goodbye to me without asking what time we were wanting to come in - I had to remind him to notate what time we wanted.We booked for couples massages. The environment was simple but clean overall. Massage rooms are on the smaller side but you don’t feel stacked on top of each other. My only complaint with our room was there wasn’t anywhere to put our stuff - at other massage places they have a seat or basket/shelf somewhere to put your clothes and belongings and I didn’t see that here, so our stuff went on the floor.Also, the massage beds do not have the usual circular head rests. They place a pillow under your chest to elevate your head but it’s kind of…. Awkward positioning. If they put your neck straight to massage it then your face is essentially pressed into the bed which was uncomfortable for me.The two ladies doing our massages were friendly enough. They told us quickly to get undressed and under the blanket face down. On the bed, there was a sheet with a towel/small blanket on top of it. So we didn’t know whether they wanted us to get under the sheet or under the small blanket/towel (which wouldn’t have covered our bodies fully) - that part could’ve been clarified more. We got under the sheets and that was what they meant.The massages themselves were good. Not great, but good. Mine was relaxing although at one point my masseuse stretched me uncomfortably, so I kindly mentioned it was too much for me, and she stopped. She went lighter on pressure for the rest of the massage.My boyfriend on the other hand was not enjoying his experience much. I kept hearing the masseuse tell him in a loud voice to “relax, you need to relax”. I guess the pain from the massage was making him tense and he was having a hard time relaxing. The massages were intense with a lot of stretching of the body - but it was our first Thai massage so I’m not sure what level of intensity is appropriate for these.Whatever you circle on their paper, they will focus on. So when it asks you what problem areas you have, and you circle it, it will be the focus of the massage. Keep this in mind before you circle things.As I said before, we are new to thai massage. Overall I enjoyed my massage although my boyfriend did not. They walk on your back and the woman who did his massage is a bit larger, which is fine, but the weight might’ve been too much on his back. Nothing against her, it’s just the facts of the situation. He would’ve kindly asked her to skip the walking on his back if he knew she would be his masseuse ahead of time.This place has the potential to be a 5 star place. If their customer service was a bit better, clearer directions, places for customer belongings in the massage rooms, and maybe giving you the option of who your masseuse is size wise could make for a better experience. I do appreciate their time, effort and energy for our massages and wish them the best as they improve their business.
First time coming here, and I had a great experience. My masseuse was Kim and she did a fantastic job! Asked for deep tissue and it was one of the best massages I’ve had in a while.
I first went to the place by the Home Depot (Empress), they were rude. So I gave this place a try, reluctantly, and so glad I did! Hanna was AMAZING!!! Seriously, best massage ever!!
After weeks of complaining of aches & pains, I finally got a much needed massage. Thai House Massage is in my neighborhood and had great reviews, so I called and made an appointment. My masseuse was Kim and she was absolutely amazing. I did a 60 min combo massage. It was a great mixture of pressure point, massage and stretching. Her communication was on point and I will definitely be back! Yay for finding a great massage place!
Had massage with my mom today and Pam and Hannah were both great! We loved it and would come back if we lived here! It was one of the message messages Ive had!
Kim was so good and kind to me and gave a really good massage. I will definitely come back here soon
I was looking for a good massage place and went to this place and I made an appointment for the next day. I really like this place because it did help me to feel better and help me to deal all my stress and sore muscles since this was a my second time going to a massage place after couple of years. I took my wife with me and definitely is worth trying because even she told me she really enjoy it and told me it was spectacular, since also help her as well. I definitely recommend people to go to this place specially deal some sort of pain
Friendly service. Massage was fantastic. I have been pretty stiff for a while and they got all the kinks out. Will visit again
Haven’t had a massage in years and was in very bad shape. Annie helped me with a combination Thai and Swedish massage. Excellent work! I can’t say enough good things about this place. I will definitely be back.
Annie was truly amazing! She really knows how to apply deep pressure on the right spots and not waste time where its not needed. Shes is one of the best back walker I have ever experienced in the past. Beware, theres a good chance she will make your back crack in the right way. Shes definitely for those who know you have to receive deep massages, not for beginners will be only visiting her now on for my future massages.
I had a massage with Kim and she was fantastic. Super professional staff and they really address what’s hurting you. I will be coming back here again!!
Very strong. One of the better massages I’ve gotten.. I had. Very, very good.
I felt so tight before and like a completely new person after. Amazing service.
Annie is great, she knows what shes doing, this place is legit went in for a 90 min massage since I was really tight due to work and Annie left me leaving out of there light as a feather. Slept well that very night, I also sent my parents and wife to her and they all had the same experience as me. I now come back monthly to her as a regular. If youre looking for something that is legit that will really help your health this place is the best place by far.
Annie was awesome. She really takes her time
I love the everything at Thai House Massage: professional ( Annie just makes me feel very relaxed and refreshed. And she is very friendly 😃), cleanliness, music. I feel like I was in the heaven when enjoying the service. Worth it and definitely go back! 👍👍
We had 60 min Swedish massage with my mom (simultaneously). My mom liked it very much. They worked on all the muscles 💪. I felt muscle sore like after work out. We will come back again.
I really love this place!! They are very professional and best massage I ever had. I cannot visit the place often since in different town but I go there whenever I visit Houston.
Great Massage, very professional!
Annie was amazing. Very professional sweet and kind lady! Will definitely be back. I feel much more refreshed than I did before I went.
This place is the best!!!!!! left with a bad knot in my neck i got the thai -swedish combo massage and left there feeling good and loose i love it so much i come twice a month
My go to place! Annie is amazing!
My back feels way better. Recommend to anyone dealing with back pain
Excellent! In town and took a chance because they had an opening. Great massage. Would definitely come back when in town.
I recommend this place they are very good Ive been there main times. Dont waste your time or money anywhere else they are very professional it the best thai massage Ive had.
I love it!! I come once a month and they are always so nice and very comprehensive about my back pain. Always making my back pop 💖
Highly recommended. Very professional staff. Had a 90 min session. WOW. Will surely come back…
They were very friendly and they do a great massage.... Left there better than I got there..
Great service and very reasonable price!
Clean, relaxing atmosphere. The staff is very professional and excellent therapists. I recommend a 90 minute session...enjoy :)
I went to this place very professtional and clean nice staff working .I have pain shoulder and neck and over upper back So iris she help me release pain by hot stone So i recomend this place and will coming back for sure.
Excellent service. Pain was gone after 1 visit.
Omgg. Get the hot stone massage and you will have years of stress and tension melted awayy. Why havent I done this sooner.
Amazing
Great service ... Freindly staff ... Clean ... Clean ... Clean ... I have to say i was very impressed with the facility ... Staff ... and enviroment...
This place does not disappoint, I enjoyed my message from start to finished.
Would they give happy endings? Just curious
Sara is awesome!!!
Best place
Greatttt