Wow just had a couples massage at Zero Gravity Massage! It was awesome! Our daughter gave us a couples massage as a gift. It was easy to select a day and time. We visited the northside location.I have never had a massage without a live person to give the massage but this was a fun experience. We checked in and entered the room. It was clean and had great ambiance. It was very serene. The how-to video was easy to follow. The video shows you how to use the massage chair and how to make any changes to be more comfortable. It was a total body massage the neck to the bottom of your feet. We had the Thai massage which felt like deeper pressure on the lower legs and feet. If you have plantar fasciitis then this massage will be great. It really was good for us.The hour went by so fast. We were so relaxed afterwards and we plan to go back soon. We highly recommend. They also have multiple chairs in the room so a group could do this as well.
Want an all over body massage but not sure about a person giving it to you— this is your place! I’m a repeat customer who feels better after each visit. Easy to schedule, easy to access, clean & relaxing!! Customer service is amazing also!!
Absolutely amazing experience! I’m a nurse & I work out often so I have a tendency to be sore/tight/tense. I’m used to getting deep tissue massages at least monthly and was pleasely surprised at how great the chair was! I love the fact that you are able to control the firmness, I can turn it up and down whenever I wanted. The ambience was great! From the ocean wave sounds, to how clean everything was, to the lightening - it really made you escape from reality! The owner was super friendly and helpful walking me through how to work the chair. I will definitely be back.
Great experience! Customer service is top notch. I was able to adjust my appointment with no questions. And the 2nd massage left me feeling even better that the first.
We have been enjoying the private 1-hour couples massage offer for a couple of years and really enjoy each visit! Great setting and the zero-gravity chairs are fantastic. Shonn provides incredible support and assistance
Hidden Gem! This is my escape! I go by myself and enjoy a warm, cozy, great smelling room with gentle waves in the background while I get a massage! Get massaged in a chair (laying down) by a chair isnt for everyone, but I love the solitude and privacy. It takes a little getting used to but Shonn and his staff on the phone are very helpful. You can watch the video about using the chair before you go so you know what to expect. The location is safe. The hotel staff arent associated with Zero Gravity, but the are friendly and the facilities are clean. The door to the massage roon is locked and they unlock it remotely, so no worries. Ive never heard anything from outside the massage room - even when the hotel is busy. A massage chair isnt for everyone, but its definitely worth a try if you are interested but hesitant. Im getting ready to make my 4th appointment!
Loved it!!! These chairs are every bit as good as human massage and you can enjoy the experience in full privacy. The environment is very soothing and it was an overall relaxing and wonderful experience. I will be back!
Went with my sister in law and everything was really easy to get checked in. It was super relaxing and you can customize the settings on the chair to get it to hit where you want.
I had a great experience! I even fell asleep surprisingly. It was simple, easy, and I felt super relaxed afterwards! I will be booking it again!
I just pulled up to get my massage .. I feel like I’m smack in the middle of the HOOD.. I’m highly upset about this. Homeless people, drug addicts, this hotel looks like a motel from a shady scary movie .. I’m really pissed about this and I haven’t even got inside to the massage. Then the worker/ owner got mad that I called this business JANKY.. thanks for the refund .. I hope this business fails
I was a little unsure about this being a good massage.. However, I really enjoyed my 1 hour massage and have now scheduled a couples massage for next weekend.
These are the BEST massage chairs I’ve ever been in ! I love how the Thai Extend mode stretches your legs , the compressions feel good , the hip and butt massage is incredible ! The overall experience and ambiance of the room was soooo relaxing , I can’t wait to come back ‼️
Save your money for a real masseuse.I tried about 30 minutes of the chair massage and gave up. My mother tried a few minutes longer and we both had to walk out, unsatisfied and uncomfortable.Arms: the airbags create a squeezing pressure on the hands and forearms that’s kind of nice, except when it’s not. I had to constantly readjust my position so that it was squeezing my arms evenly instead of squishing one side or the other. I’m 5’4” and while I adjusted the placement of the feet and shoulders according to the guiding screen, I think the chair was designed for someone larger and wider than me, so at times I felt awkwardly unbalanced.Back/neck: the most disappointing part. I’d rate it as equal in quality to a commercial grade massage chair, but oddly stingy; it felt like my back was rarely receiving a massage, and when it was, it was never in the right place. The neck massage was a fat load of nothing, the shoulder massage would feel good for about three seconds before moving on, and the lower back massage was hardly noticeable. Even at the highest intensity, only the butt massage seemed to apply any pressure.Legs/feet: mediocre to actively painful. There’s a roller on your soles that’s just a touch too small to really do anything but create a bounce. I liked the squeezing of the top of my feet but the ankle brackets didn’t seem to be designed for skinny people and just kind of poked uncomfortably at my bones. The airbags around the calves were nice enough but unsatisfying; there’s no roller on the muscle there at all. What finally made me give up halfway through was the side-to-side tug—while gentle, combined with the airbags preventing readjustment and the awkward prodding of my ankle bones and tendons, it created a pull in the sides of my knees that there was no button to adjust for without turning the program off.While I can imagine the chair being comfortable and satisfying for some people, especially average-sized adult men, I don’t recommend it for people under 5’6”. The ocean noise didn’t cover the day-to-day sounds of a hotel in the surrounding rooms with doors closing and opening, which didn’t help us relax.The owner insists that we should have called to change the settings during our service—that may have helped some, but neither of us wanted to spend an unknown length of time each verbally walking a stranger through adjusting every aspect of a machine remotely, especially since calling the number sent us to voicemail the first time we called it. The appeal of a massage chair is in not having to walk a stranger through the details of what feels good and being able to adjust it yourself.We left and went to see a movie instead. Godzilla Minus One (Minus Color) was phenomenally good.
Such a great experience! The facility is clean, easy to find, the atmosphere is relaxing, and Sean is really easy to work with on setting up chair for me and my guest to get the best massage. I use this as a type of “chiropractic visit” and a self-care treat. I prefer this to a “hands on”massage bc I have better results by laying on my back using my body weight to realign my spine and adjust massage intensity that way. The chairs are amazing!!! So many different programs to choose from, but so far Thai Extend is my favorite. I like going alone, and to take my daughter or a friend as a “couples massage” to catch up w one another. It’s like going out to lunch w a friend, but better!!
A very relaxing environment. It was quiet and indeed felt like a real person massage but actually better.
I love these massage chairs they are so relaxing and take care of the knots in my back and my neck. Come enjoy these relaxing experience great for a date night or a fun girls night out!
Great treat yourself option! Absolutely worth trying it’s a very cool experience. Relaxing and clean and very easy to use. Owner (I think) walks you through everything and is very patient while you get comfortable before giving instructions. It’s really private and not having to see anyone or have anyone actually touch you is so awesome. Great hours too, definitely recommend!!
I have always loved a good massage but I was a little leary since Covid. Zero Gravity was the perfect solution! They do a great job of making sure that you have a wonderful experience during your massage. The room has a very relaxed atmosphere and they walk you through the process step by step. I would highly recommend Zero Gravity Massage. I always feel super relaxed after my appointments and cant wait to go back.
I found Zero Gravity Massage in Indianapolis about a month ago and was pleasantly surprised at my experience. I have since returned and highly recommend. I work in an office all day sitting at a desk, so being able to get away with little notice is ideal.The private room is clean, quiet and relaxing. The massage itself has done wonders to help with some issues I was having on my back and legs (from sitting).Shonn is professional and pleasant and always available to help if you have questions or need assistance. Treat yourself!
The chairs do a great job of working out the knots in your neck and back. The whole experience is entirely tailored to you and your needs.
My husband and I went for a date night. I booked through class pass and then went to their website to finish our booking. The room the chairs are in is inside of a hotel, so you call when you arrive to get the code to enter the room. The rep on the phone was extremely polite and helpful. Felt like the chairs were pretty straightforward and we really enjoyed it!
My experience was AWESOME! If I had to choose between a Zero Gravity massage & 1 from a Human, I will take the Zero Gravity because it was able to do multiple areas @ the same time & a Human can only do 1 area @ a time.
Clean and comfortable! Great private chair massage!
Purchased a groupon, then tried to schedule thru their cumbersome website. Lists two different locations north Indy and one in Fishers. the North indy one is a mystery and it will give you either or location depending what page you are on ( where is it??) Groupon code does not work. You have to text. Person at other end of text has serious attitude (read other reviews). One location is in a Comfort Inn, Uhm. ok. Im a regular massage purchaser and was interested to give this a try. Decided not to be yelled at by their rep. so guess not. I would recommend avoiding for the next year until they go out of business. Beyond snarkey CS rep will tell you we have 97% customer satisfaction. Sure does not look that way on these reviews. Ownership, are you paying attention?
Absolutely despicable customer service. This business does not care about their customers. The owner hung up on me as I voiced my concerns on their lack of mentioning restrictions on using Groupons on certain days. The instructions on their website tell you to enter your Groupon voucher # when you make an appointment but when I speak with staff they say you make the appointment first which conflicts with their posted instructions. No where in the fine print does it say only certain days are eligible for Groupons. Completely immature, rude, and disrespectful behavior. This place is shady and I am lucky I saw this upfront before spending my money.UPDATE:Your response to my review speaks for itself. Customer issues are not temper tantrums they are a responsibility when you elect to provide a service. Hanging up on me was the temper tantrum fit for a child and a slap in the face. You are arrogant, unprofessional, and unfit.
Very relaxing and easy to use and would use again
Very bummed out after reading your negative response to an unhappy customer. That is a Huge no-no. I waited for months wanting to visit until I saw this. Bad move my friend. Have you taken any public relations classes because you really need it. Just lost a good customer, wonder how many others. I suggest you remove that response.
Absolutely fantastic. Will be back told everyone. so worth the $! I fell asleep almost 35 mins after my massage was over! It TRULY hits all parts! So wonderful. 10/10
It was a great experience. Very relaxing, inviting, and felt safe and secure. This was a great addition to our girls trip.
Such a great experience! Very clean and we left feeling so relaxed. We will be back again
Private experience, easily navigated, very relaxing !! Customer service was great !
This was nice experience and I will be going back!
Excellent i feel amazing
Meet experience