Definitely not open 24 hours. I work overnight and drove 20 minutes after work to this location for it to be closed. They even have a big sign saying they are open 24 hours. Will definitely never be back, especially since I dont even know when they are actually open.
This place started out decent. Had a couple regular faces staffing the place that sort of knew the product. As soon as the competition on Parallel dropped, so too did the quality of this location.Now, most of the people there couldnt rub two nickels together.Gotta pay people more. You need sales people, not just warm bodies. Do more than the vampire test. 24 hour operation in KCK without an armed guard is begging for trouble.Good news is the place on Parallel is back in business under a new name and new ownership. Stay away from chains like Vapor Maven.
This place is excellently ran, largely I believe due to the manager Billie - shes extremely knowledgeable, gives great suggestions when im shopping. That girl deserves a raise - I thought she owned the store!
I jumped the gun on this Review! Other than Billy there is only 1 other person knowledgeable about the products. Good prices, clueless employees!
Unfortunately, like most smoke shops so far in the KC area. Everyone that works in them is “new”, too high for the job and clueless about the product, their inventory and etc. Vapor Maven specifically, runs its customers away. It has no idea how to help or provide and give feedback in which I could receive service.Each visit they either, don’t have what I want, can’t get what I want, no longer provide what I what want and can’t update when they will restock. Their answers are so short. They might as well ask their customers. “Please get out, there is nothing for you here”Do these guys a favor and let their business run out. “Order online” should be their slogan.Long story short: this business cannot help you. They don’t want to help, they don’t care if they help. And being in their store makes them nervous because it would mean they have to do a job. Or Heaven forbid, aid you. I will not be return here and taking my business quite literally up the road.
This is my GO TO vape shop, mainly because Billie runs it like a well oiled machine. If the store is out of my normal brand - she knows when itll be in and gives me top notch alternatives.
04/28/2019 4:20pm. I would like to express my gratitude! guy with blond hair. amazing work. he doesnt just sell. he does some kind of miracle! I am so glad to come again and again, because this guy is a professional! It helps to choose what really works best! I advise everyone to visit this store, precisely in those days when this person works!
Great selection and good customer service for the most part. I just wish that theyd get some employees that would actually stay because every time I ask a new person a question about an item, they usually dont have an answer for me. Understandably so, being that theyre new.🤷♀️ A few years ago it was the same people consistently.
Worst vapor maven in existence. Their supply of disposables is dwindling. Ive had to switch brands the last 4 visits to this location. Shawnee Vapor Maven will be getting my business or a different chain.
Great service. Love the Oxbar disposable. They last forever! Incense also really good. Will definitely be back!
No killer deals, but did get several good suggestions about a new one to try. It was good..
Ive been going there for awhile. I went to buy a product and found out it had been 1/2 off for a month. The week before the person lied to me and charged me full price. I told the guy working, he called his boss and they gave me what I purchased for free. Ill always go there. Love them.!!!
I give 5 stars to Big John and Billie. They made our experience feel very fun and welcoming.My husband and I have been coming to this vape shop for the last 2 years. We’re regularly spending over $200 a month at this location.With that being said, in two years we have seen many people come and go.I am giving one star because with the more recent change to business hours, we go in super early in the morning (between 5-7am) due to our work schedules. The new lady they have working overnight (based on my receipt her name is Melissa), she’s not very welcoming or friendly. She doesn’t have any knowledge of the product. When we request something her response is “we don’t have it” or “I don’t see it” I have to pull out my phone and use my camera zoom to find the products for her.Example, today, ask for TFV9 coils… she looks at one shelf of coils “we don’t have it” then after looking again at another shelf she finds it. We then ask for GeekVape Supermesh coils…. Again, “I don’t see it. Only mesh” I kept repeating SUPERmesh. She still couldn’t find it. I pull out my phone use my zoom and BAM! There they are on the top shelf.When you go into any sort of smoke shop, you want to interact with people who are 1) friendly and welcoming 2)have knowledge of the product (if even only a little as long as they are willing to learn). As a long time vape user, I sometimes go into the shop asking for recommendations. There isn’t anything she would be able to recommend as it seems she has very very little to ZERO knowledge of the products.
Not open 24 hours as advertised. Here at 10:23 PM and they are counting money with the door locked.**UPDATE** I am now here weeks later at 630PM and the store has the Open light on with the door locked.
WOW! What a life saver! It’s 1a n my coil is burnt! N I soon find out that was my last coil! Normally I’d be totally screwed til 10a! BUT NOT ANYMORE! Vapor Maven recently started staying OPEN 24hrs a day! Totally saved me tonight! N I’m surprised no other store has done this! Not only did this save me tonight, it’s also awesome for all of us that works nights n anyone leaving the bar n need a coil or a disposable or some juice. Ik from now on, I’ll only shop here. Especially knowing I can come here when it’s convenient to my schedule. Thank you Vapor Maven for staying open 24/7
Sold me defective pods and they refused to exchange them or refund my money. Dont shop here they dont guarantee the stuff they sell and most stuff you can order online for half the price. If this store guaranteed its products I would pay the markup and shop here. Dont recommend any business that doesnt guarantee the products they sell.
I love that my GFs favorite juice is called PMS. Also, why would i go anywhere else?UPDATED: Congratulations on getting $7 out of me for 1 ceramic coil that costs $2-$3 1 mile down the road... We get it, people are quitting vaping and sales have gone down. You Do Not double your price to compensate... now youve lost a loyal customer and im not the first and wont be the last.PS. The last 2 associates didnt put my rewards number in or even ask me to do so. The whole store is not what it used to be. I give it 4 to 5 more months before they shutdown..
Very nice storefront excellent selection mini mini brands and flavors great customer service I would refer a friend to come here any day
Billie and Lee are phenomenal workers! They know exactly what you need and are very kind.
Very nice store but the big guy sitting at the Registeracts like you are an inconvenience and the girl that helped me is new so I dont want to review her yet
I firmly believe this location sells counterfeit or fake coils. Clear difference in coils when I buy them from here and they only last a day before tasting like trash and when I get them elsewhere and one coil lasts several days before a taste change.
Super glad open 24hrs! Super convenient for those who work late. Great staff and awesome selection of product!
I go to this location at Kansas city Kansas alot. Ive been in retail service for over 30 years so I can say with confidence that the service here is top notch. Jennica usually helps me and she is wonderful - friendly and has great product suggestions. Kyle has helped me too and same goes for him - quick to help me and great service. Thank you both for doing a great job! Everybody needs to visit this location!
The source this store sucks before you even get in the door they only take exact change or cards God forbid they take cash they suck dont go there ever.
The people here are very friendly!! Bree is ALWAYS so helpful and extremely knowledgeable about the products. I’ve been in many other Vapor Maven stores in my area and by far this is the cleanest, most organized, and friendliest one that I’ve been in!!!!!!
Ive been to Vapor Maven a few times and the service was always excellent. I thought it would always be my store, but recently a friend of mine who is not white like me visited your store THREE TIMES to buy me liquid for my vape and was given the run around at each visit. She even had my last bottle of liquid as an example of what I want. I am through with Vapor Maven.
Nic is like the best to talk to when finding a device and what flavors to get! Recommend talking to him if his in there with you! And for the back wall Johnny is great to talk to with pieces and wraps. Perfect team working - Greg
I love this shop! Great selection, always have my favorites in stock, extremely knowledgeable and the employees are AMAZING! Thank you for all you do!
Their customer service is on point they have a great selection many flavors
The guy working there was really helpful. I hit him with a bunch of questions and he was able to give me a bunch of information. The prices were pretty good, about what you would see eat most places.
Great prices, not much higher than online. The girl that helped me was ridiculously knowledgeable and really friendly. Great place, will definitely be going back :)
I love that theres quite a few around so I can stop by depending on which area Im in. Kratom is a little more expensive there but thats inflation for ya. Still a 5 star establishment.
This is the second time I’ve had issues with this store and the reason I will never return. I said that the first time I had the issues and I gambled in here I am saying it again. From their staff to the owner or manager of the store they do not know the products and they’re not customer oriented. Even the guy that helped me today says I don’t know anything about vapes. I bought a new tank today April 24th and I come back two hours saying the tank is not working properly and they can’t help me. If anybody reads this please understand it if you have any issues with any products you buy here you’re up poo dee doo creek. If you need to purchase products for your vape or anything else go to the Shawnee Mission location they will take care I should’ve took the extra 15 minutes to go to that location. This is the worse place ever. I feel like a fool for walking back into to this establishment.
The gentleman working was super helpful. Had exactly what I needed and went above and beyond when I couldnt get the bottle open.
Im a long time customer, spend hundreds of dollars a month. I walked in on Sunday happy that I get to use my 1000 points after I spend around 100 dollars. Which that means Ive spent a 1000 dollars, well you use to get 100 points which is about 10%. Well now you get 3%. This is the only reason I buy what I need threw vapor maven. They have lost my business and I will never recommend again. And Im putting the word out.
Great experience, I dont remember his name but the manager went above and beyond to help me out!, 100% recommend this location!
This small, locally owned chain is the only vape shop I go to, pretty much ever, unless I am out of the Kansas/Missouri area. Knowledgeable, helpful, friendly staff at every location since they split from Vapor World.If they dont know the answers to the questions you are asking, they either call someone more knowledgeable than they are, or they will spend the time to Google the questions with you. Pride in their stores, and in their work shines through. 5 stars easy
The store is dope I love going there there is always something that I want in stock and breanna is always nice and helpful.
Great selection and very knowledgeable staff. Salesman was able to guide me to the exact product that he felt would best suit my needs, even factoring in price and whats the best value.
Cool store the people who work are nice here.
Says open from 9am to 9pm. Here at 2pm with the door locked and the open sign blinking open, lies! Over priced and has gotten worse over the years.
Staff is always super friendly and a pleasure to interact with. They are helpful and knowledgeable about most if not all of the products and give great juice recommendations!
I would give this place zero stars if I could. They never have the coils for the vapes they sell and cant even get them in. They will sell you a comparable product at a higher price. If the sell you a product and run out of the juice or coils good luck on ever getting them there again. Their point system has been wrong since new management took over. Ive spent thousands of dollars there since going to them years ago and they have gone down hill since.
First off these guys go weeks on end without getting new shipment of coils causing you to have to Vape on burnt tasting juice and then they have the nerve to sell certain tanks but then not even still the replacement coils for them if it wasnt for the few cashiers that I like there I would never go there under any circumstance and also they have a customer point system that is terrible and doesnt yield any decent rewards until you spent over $1,000 I really wish a new vape store will get built in the area so I can change my locations
Great prices, staff are always so friendly and helpful!
This is the 4th time ive come to this shop and they arent open during theyre normal store hours. It is now currently 20 minutes past open and nothing. I guess these guys just open whenever they feel like it.
Walked in looked up and down both sides of the store couldn’t find what I needed and not once did I get greeted by the employee or even acknowledged. So I just walked out. Terrible first time experience.
The staff is incredibly knowledgeable and friendly. The diversity of product and affordable prices are an impetus for return business!
Consistently awful customer service. Clerks willfully ignoring customers to talk with each other or finish up a personal call is incredibly disrespectful-- yet I feel like this keeps happening to me here.
This location is now open 24/7, the Google hours are not accurate.
Friendly service and always assisting you when you need help finding a specific thing.
Everytime I come into the shop, I am greeted by very positive and helpful people I prefer this to many others
Employees are unintelligent on the products they sell, half are too preoccupied to even learn or pay attention to what their grabbing. Their other places with employees who are knowledgeable on the products they sell. This is NOT one.
Came from out of town and this kid helped me understand what new pod I needed. He was kind and respectful and if I lived in Kansas this would be my vape shop!! Thank you!
Very friendly staff, had a great conversation with an employee while choosing an item.
This is a 24 hour shop. How cool is that!!!
Purchased Canna Blast CBD there since the store is in our neighborhood. Had a great service experience with young man that was working July 14th.
Very friendly service. Always helpful in finding exactly what I am looking for to fit my needs.
Very nice looking store, and employees are very helpful. Will be coming back again.
People here know exactly how to help and know how the devices work👌great prices and not to mention more juice than any other store Ive seen. Beware under age,they are legit and they do card😂🙏
Great selection, awesome staff, everything you need in one place with excellent prices.
Great place! Donald was very helpful and patient.
Bought a tank on 2/18 and find out the dip tip is crack a piece fall out and went into my mouth I took it back and they will not exchange or try to help me out but try to sell me another piece. DONT BUY FROM THIS PLACE
Vapor Maven is alright, if all you want is vape juice. They have a good selection of vape juice, but like other stores dont carry anything higher than 6mg nicotine.If you want parts for your vape, make sure to double check everything youre looking at with sources from the internet. The manager sold me numerous parts for my Smok Prince v12 telling me theyd all work, and none of them fit at all. I was able to return the drip tip/chambers but not the coils she sold me.
I’ve been to a lot of vape shops, but instant warm welcome when you walk through the door, dope staff, lots of options, AND the store is clean and organized
I can always go in there ask questions about anything with no problem. Very friendly & clean. Its the only place I go to Vale juice and CBD OIL.
Great place.. Employees are very helpful.. Charlie changed our glass for us as well..
Staff was super cool and knowledgeable. Lots if neat stuff to look at.
Dude is super helpful, very laid back, and all about the reality of customer service.
Great place. Good stuff. Cool staff
Always love going in. The staff is always very friendly and the products are always great.
Great service and a amazing staff very kind
Nice people good selection best one Ive been at
I shop at this location and one in olathe im very happy with services
Theyre always so helpful and patient! Thank you!
Totally hot chick (but dangerous with scissors) and a dude with long wavy hair helped me out. No idea what I left with. Good times.
Had great service and didnt see too much of a markup on mods, also got juice for the price i pay online.
Good place to go get your smoke accessories
Y’all should start shopping with them you won’t regret it
Staff always helpful and friendly. With the ton of vapes to choose from you cant go wrong here.
Walked in got automatic service and the lady helped me get a mod how to set it up ext really good place
Great staff. Great selection. Love this shop.
I’ve been looking for the best juice ever (strawberry cheesecake) and I came here 110% satisfied!!!!!
Dude was really cool and very helpful definitely will be coming back
Very helpful staff and a variety of items to choose from. Pricing is very reasonable.
Open 24 hours! Lots of choices!
These people are really knowledgeable and kind and there awesome thank you maven
I loved it that a lot of lot of pic from a lot of merchandise reasonably priced
The staff was very friendly and prices was great
Very helpful employees but one down fall is no website at this time
The staff was helpful. A good selection of products.
The guy told me they didnt have product that was clearly on the shelf.. He was smuggly rude in his lack of knowledge of vaping.
Great Vape shop, as well as a laid back atmosphere. Very knowledgeable staff too!
They have some of the best quality vaps, and great service!!
Amazing very helpful and respectful staff will visit again thanks for all your help today
Love this vape shop I get all my vape juices from here. All the house juices are better than the other brands.
Grate place to get awesome juice
Very nice clean store with a very knowledgeable sales staff.
By my house liquid for regular tobacco at vapor Haven and it is the best vapor I have ever used for a regular tobacco product I highly recommend it
Nice people who know things about what they are selling and happy to help thank you for helping me
Nice clean venue with approachable staff.
Great customer service and plenty of variety on flavors.
Wonderful place and workers! Very informative! Thanks a bunch!
Been here a few times. Great selection of CBD products.
Needs Juice, maybe a mod, some batteries, or how bout a new tank? Vaper Maven has got you. Fair prices on it all.
Knowledgeable employees.!. And I would have to say the largest juice selection in the city by far none.!.
Best prices in juice and hardware in town. Very knowledgeable staff.
Very knowledgeable and friendly staff! Very large selection for novice to advanced vapor machines.
Vapor maven provided every aspect of detail that I needed to for my purchase I will always come back to them!!!!!
Employees have great knowledge of their products and decent prices with a huge selection on juices
I got here for all my needs!! Friendly staff :)
Love this place..cheapest place ive found for my smoking accessories!!
Service was mediocre bought some coils for my pipe that they said were the right one and they werent went to take them back and they wouldnt exchange them got ripped off 15 bucks so I will not recommend going here they dont know there product
Good staff, nice clean, good customer service
Great store always my go to!
Best Vape store Ive ever been too
Kinda pricey, but knowledgeable employees and large selection of all things vape.
Steven is as dope as they get, has all your vape needs and knowledge!!
Awesome store with great help! 👍
My son loves this place prices an service :):)
My favorite vape shop excellent service great selection and prices
Great looking store. Will return
Cool staff and a plethora of options
Great staff and friendly, but over priced
This is my go to store but its always closed..
Only place that carries what I need, won’t go anywhere else.
Awesome place and friendly staff
$30 mystery box is a GREAT value
Knowledgeable employees, clean store front, large selection.
Great service by a patient dreadlocks wearing young man
Great service, good employees.
Great service every visit
Cheyenne was really nice and help fully
Love this place. People there are cool.
Lots of options to choose from. Good selection.
Best vape shop within 30 miles of kck
Best vape store in KC, house brand rocks
Decent workers but not to knowledgeable
They are the best. End of story.
Kya was awesome and super helpful!
Kya was super helpful with what I was looking for.
Loved it so much will be back
She was super nice an helpful
Nice store and friendly service
Friendly they are great and helpful
Friendly and knowledgeable staff.
Nice product and guy was informational.
Cool ppl
Nice people, great selection
Always a great shop to get vape supplies
Friendly staff and a large selection.
Great customer service tonight
Always awesome service!!
Very helpful staff. 👍
Excellent customer service!
Great customer service.
Always get my vapes here
Vèry enjoyable and learned a lot
Good customer service!!
Everyone here is awesome!
Good selection of Vapes and coils.
Awesome customer service
Good CBD products
Has everything a person needs for vapors
Best customer service
Awesome store
Good 👍
Great staff!
Its I go for vape batteries.
Great service!
Got a new mod and everything
Helpful staff.
Great customer service
Nice people
Poor. Not much here.
Nick is the best
Reply cool people
Awesome service
Not as friendly as Aqueous
My new go to Vape shop!!!!
Love this place
This place is amazing!!!!!
Large juice selection
Decent place
Got my vape therre
Vapor maven is the greatest
Nice
Friendly
Love this place!!!!!