I purchased a vape battery at Hype Vapes. The next day I tried to exchange it for another one I had considered that was the same price. It was still in the box and in perfect condition. I only wanted to exchange it for a smaller one. They refused. Nothing on the receipt said anything about all sales being final or no returns or exchanges. Because of this, I’ll no longer give Hype my business and others should be aware that all sales there are final. They get two stars instead of one because the sales person who sold it to me was helpful, although she should have made me aware that they don’t allow returns or exchanges.
Eden is knowledgeable and pleasant to deal with. Great selection of juices and mods. Ive got 3 vape shops next to my house but I come here BC Eden knows his stuff and treats everyone equally.
I would never recommend this shop to anyone. I genuinely hope you go out of business. The staff is incredibly rude with terrible customer service. Would give it negative stars if I could. Also the store across the street has way better people skills, and actually help guide their guests through their products.
Disposables that should have been no more than $30 were $40. I bought one for half off and I absolutely understand you get what you pay for, but $19 for an already burnt disposable is not great. I wouldn’t stop here if you want disposables.
Friendly and knowledgeable staff with a wide selection of the most common juices and devices. Great rewards program.
Great shop. Always super friendly to both my wife and I. Our preferred vape store
The girl running the front desk on 8-22-24 was extremely disrespectful and unhelpful. I won’t be back!
I was told I was not welcome to buy anything and kicked out because the worker knew my ex from over 11 years ago, completely unprofessional behavior of a business.
Horrible experience. They have terrible customer service, even when the manager/owner comes in. Horribly rude to both me and my wife. Will not buy from them and would tell everyone to shy away from buying from them. Much better shops in area that actually want your business. This place is not worth your time.
My girlfriend and i recently moved to highlands ranch and have always had a hard time finding the correct coils for our vapes but the gentleman with the dreads today was extremely helpful and offered to add our coils to their inventory. Just found my GO TO vape store. Very friendly and great attitude!
Hype Vapor has been my home vape shop since moving back in the area. The staff is highly knowledgeable in their products (and the vaping world in general) and remember my particular preferences as a regular. Great prices with a reward/point system. The people that work there are lovely human beings and the location is easy to find! Id rate them higher if I could!
I was just in with my sister and she was trying to buy something for her husband and since he wasnt there they wouldnt allow it I tried buying something separate and the manager wouldnt let either one of us buy anything even though my purchase was completely separate..the manager is super rude and obviously we arent the only ones that think that, please see the other 1 star reviews that specifically mention the manager as the issue not a good look for the store as a whole. As I mentioned before I was in for something completely different for myself nothing to do with them. Nothing illegal with that
Great spot awesome service if your around definitely stop by
This place is awesome! Super wide selection of disposables, friendly and knowledgeable staff, and best of all, they have a disposable graveyard where if you give in your spent disposables you can get 10% off.
Started shopping here when I moved from Florida mid last year. Typically work with Kody and occasionally with Ethan. The quality service kody provides is the reason I’ll drive 30 min to buy a vape. I havent had one bad experience at this location. Typical vapes shops don’t give you the same type of energy this location gives. Customer service is everything and when you have a team like they have you’ll get exceptional service every time. Kody is my favorite. She brings value to the table and throws her own personal experience when having difficulty making a decision. They care about their customers and from personal experience I feel valued and welcomed. Store is kept clean and organized and almost never do they not have what I’m looking for. Highly recommend and will continue to use this shop as the only vape shop I go to. You guys are awesome and I appreciate the quality service you guys provide
The manager lady who works there is very rude and unprofessional. I dont know if she wants to get rid of all her good, regular, and loyal customers or what? Lady, if you dont like to answer questions when your customers ask you or you dont like to work there, then find something else more enjoyable. I feel sorry for the owner who hired her. Obviously, he doesnt care about his reputation or his clientele.Update: Just look at how you reply to your customers. Good job!!! I would change it to 0 if I could.
Talk to Eden, dude is super knowledgeable and just wants to see people get what they are looking for! I came in as a complete neophyte - knowing nothing m, maybe I’m even an insult to neophytes - and he answered all my questions and was happy to help even over the phone when I did some super newbie stuff. Great product recommendations, great store and products, 11/10 will recommend and return for more products! If you’re a new or experienced vaper in the area, this IS your spot!
Amazing helped me find the perfect liquid and pods!!!!
The woman working 2/22/23 at around 3pm was extremely rude. My friend and I walked in and started looking at the products. As we were discussing the products she said “you are not allowed to talk about the products” I was so confused. My friend had asked her a question on a product and she replied “I don’t know, just a different vape obviously” she then asked if we were going to purchasing anything. We were so insulted and she made us feel so unwelcome we just left. I will never go there again and will be advising many others to stay clear of this place.
This place is awesome! The guy that is usually working is soooooo helpful, nice, always in a great mood, and always remembers what you bought so he has great recommendations. They need to give him a raise because Im considering offering him a job to come work for me. Its always a pleasure going to this place. I highly recommend this shop over others!
Always have a fantastic time in there, great and vast selection of inventory, all the employees are knowledgeable and are happy to assist!
The most awful staff so so rude as you can see i only leave good reviews . I wish i could leave 0 star. Please use any other shop if you can.
Great prices, friendly service
I 10/10 recommend this place! I got my first vape from here and there was a very nice woman who has colorful hair that helped me out! Her knowledge of how to start and what to buy made my experience with Hype Vapes that much more memorable! Definitely will be telling my friends about the store and 110% will be back!!
The BEST selection of e-liquid Ive seen so far. These guys have just about everything. Ive discovered so many amazing flavors from hype that when I go into other shops they just pale in comparison. The staff there always seems to know the best flavors when you tell them your personal taste. The store has a nice little lounge area and their prices are really reasonable. They also have a decent selection of vape equipment but unfortunately when I visited they were out of wire and cotton.
Amazing service and are super accommodating! They truly want to make sure you’re satisfied when you walk out! They were amazing with helping me pick out a mod and working out the kinks with the coil! They are super nice! Will never go anywhere else to get my vape juice or any new mods that I might need! They are by far the best that I have ever been to!
Cool little vape shop. Theyll recycle your old disposable for 5% off which is nice. I live in Aurora but only shop here since they take that extra step. Stop by if you need anything
The woman working was incredibly rude to my fiance this evening, which is upsetting for obvious reasons. This is after spending $100 on their products. Needless to say, we wont be back. Stringing together poor interactions with clientele will surely affect you in the long term, dont you think? Poor business ethics, clearly.
Drew is a Rockstar! He is very knowledgeable, and did a great job trying to help me identify the best hardware and juice for me. Was also really impressed with his knowledge of the merchandize as well as the overall industry. Highly recommend!
Great choice of ejuices and devices. Very helpful staff as well. They have the monster jam juices that Im addicted to at the moment. Staff is very knowledgeable of everything they carry.
Absolutely adore both Drew and Jon! I went in yesterday literally almost in tears from such a bad day, and they completely took me in and made me feel at home while Drew fixed my tank up with a new coil and let me use a sample tank so I could get some nicotine. (I almost bought a pack of smokes folks.) The guys are incredibly informative, and took the time to show me how to coil with cotton, taught me about oms law, and genuinely had me feeling like things were going to be ok for a little while. I hung out for bout an hour, and left with tears in my eyes, but only from genuine happiness being able to run into these guys that treat you like a real person. We all need to be more like Jon and Drew. Thanks again guys, I will always be coming back to see you. A forever customer. Well done management.
Listen guys! This place is absolutely the best vape shop I have been to in awhile. I love iced fruit flavors and they have some of the best selection! Everytime I go in, everyone is so nice and they are really cool. I found a new place to get my vape goods and for a reasonable price. When I bought my new vape, they were super quick to offer great advice about what vape would be best and batteries not to mention what types of coils would be best for my vaping needs. They are hella cool! Check em out if you havent yet! You wont be sorry!!
The attendant there was so awesome! He educated me on why my Smok Novo’s were leaking and consulted me on what device I should get next. Will 100% be going to this store from now on. Forgot to get the guy’s name, but It was the best service I ever had!
Love this shop! The staff working there are nice, helpful, and know what they are talking about. This is the only shop I go to and its well worth stopping in! Keep up the good work see you soon Ducky!
I wish I remembered his name, but there’s a guy who works during the day with super long dreads & he is honestly one of the nicest people I’ve ever met. I’ll be a customer for life because of him.
These guys are truly the best in the area! They explain everything in detail, let you try flavors before buying, and always have a smile on their face! I love coming in here! Highly recommend!!
Great service, great selection, great prices, and great atmosphere. These guys are super friendly and theyll help you with whatever you need. Keep up the good work Ducky, Jon, and Drew!
Great place! Hands down some of the best staff!Prices are pretty awesome as well!
I have a tendency to not check the batt level before I go to work, which is why I now own 7 pairs of batteries. I have called in desperation two times now, and each time they have gone above and beyond the call of duty. I needed two batteries (each time) and after calling they made sure to charge a pair so I could immediately buy and pop them into my mod and bounce back to work. They have saved me not once, but twice. I have nothing but love for these guys, and I highly recommend their chill couches, music, and juice selection. Solid people will always make a great experience and ultimately a customer into a client. Highly recommended.
Very friendly and very helpful. I had a lot of questions about vaping and Kodi took her time to go through different mods to help me find the one best for me. Love the atmosphere
Would recommend this place to ANYONE. Veterans or new to the art, Ducky (the owner) is extremely knowledgeable and helpful. Great selection, good prices. Go check it out you wont be disappointed! Been going for months.
My favorite vape spot for sure. Great service. Very personable staff. Good selection.
The best vape shop around. Staff is friendly and helpful.Very knowledgeable about the products and getting added rewards are helpful and makes you feel like a valued customer.
Drew is a life savor! Beyond being knowledgeable of every vape he went above and beyond. He fixed my vape. Not his job title, but a great dude. Happy to support this business and Drew. If you want someone who knows what he is talking about ask for drew!
This place is Great. I come in on weekly basis. Drew is an incredible salesman and he knows his stuff and is very respectful as well as rest of employees.
Best store I have ever been to. The guy at the front counter is always friendly and always helpful. He isnt just pushing you out of the door like most other places. Please open a store in Monument !
Love this place! Before I came here I really disliked vape shops and avoided them and opted to shop online exclusively. That has changed since I came to this shop! Im really bad at remembering names but Ill say this much: these guys are all really cool. They are super helpful when I want to try out new flavors or just go with the ol reliables. Its a shame Im moving quite far from them now so I wont be able to stop by when I want to.
My husband and I just recently moved here and absolutely love the service, kmowledge and expertise here. We drive pretty far out of the way to go here , but, it is totally worth it to us. Thanks, Guys!!
Very nice people who work here who were patient with all of my questions. Great customer service
Purchased a Aegis legend mod from them. They literally told me the device was indestructible. Within 90 days the device stopped working. Took to shop, they confirmed it was not batteries or operator error then said they only provide a 30 day limit on replacements/broken devices.i told them they said literally it was indestructible and they replied with oh, thats what the box says not what we sayseriously? you said it to me directly.second, i contact geekvape and they say they REQUIRE their distributors to offer 90 day replacement! here is a picture.DONT go to these guys, they seem cool then hide behind anything they can.
100th review! Hype vapes is awesome. Both guys working behind counter took great care of me. Fair prices and great selection! New to Littleton. This is my new shop for sure.
I cannot express enough how wonderful of an experience I had here. I am new to vaping and Drew was incredible. He was patient and explained everything and was honest and I didnt feel rushed or pushed into a buy. I came out more knowledgeable and feeling like I have a place I can go to for any questions I may have from here on out. I can tell you I will only come to Hype Vape for all my vape needs. They are hands down one of the best I have ever witnessed in regards to customer service. It felt like a home there not just another place trying to get my money. It might be more expensive than other places but the service you get is what makes it worth every penny.
Best shop in town only place I go! Owners are chill there Prices are beyond right! ... p.s. not another teenage hangout like some shops that drive me crazy!!!! Check it out or your missing out!
Best staff at a vape shop in CO. John Ducky and Drew are real upstanding citizens. The kind of guys you let babysit your kids... maybe not Drew but hey hes still a great guy!
Eden was clutch with customer service and recommendations. Clean shop with lots of product!
Great selectionVery helpful and friendly serviceI will be a new customer !
Was told to go here by @kid_technyc_tvl and definitely wasnt disappointed! The man who helped me, Ducky, was very friendly and knowledgeable! I just started dripping and he was very patient with me asking questions and he answered them thoroughly! HIGHLY RECOMMEND THIS VAPE SHOP!
Great vape shop! Extraordinary juice selection. Very helpful and friendly employees. Shout out to Drew whom is the most knowledgeable, helpful and kind employee! This will be my shop from here on out!
Great new shop with a wide range of products ranging from new vapers all the way to experienced. Ducky is helpful and friendly and well versed in the industry. Juice from cultivated, vapetasia, naked, ruthless and other well known companies. Worth the visit
Love this shop. Great selection, they always have what I need and the girl that works the front is always super sweet and helpful!
Sold me some very sub par juice for almost twice as much as I would usually pay. Also didnt get help until the guy with his feet up looking at his phone noticed me trying to get help for five minutes maybe more. They also dont have a complete juice menu and the guy “helping” me kept interrupting me while i was trying to look it over. Guess there are no good vape shops in this town.
Love this place! Most of the employees are incredible. Although they have a lazy one that wont get up from her seat to help... ever
This is my go-to vape store! Great deals on vapes and very knowledgeable staff!
Super friendly sales person, but one of the most expensive vape shop i have ever visited! They charged me $7.50 for a coil???? Ejuice that runs for $15-20 bucks sells there for $25-30! I wont go back there ever again....way to expensive!!!
Amazing shop, friendly owner, and a great selection. Knowledgeable, kind, and he gives amazing advice. A great shop thats starting off, and an awesome variety of devices and juice. Thank you, Ducky!
This is my go to vape shop.and has been for years, Derek, ducky, drew, all phenomenal people that know everything there is to know about vapes. They have a lot of fruity and candy juices, and are the best vape shop in town! Love these guys, and love the vape shop!
Since Ive been in the Denver area for 8 months, HYPE Vapes has become my go to vape shop. Ive visited roughly 50+ vape shops around the Denver area and HYPE Vapes is on another level with service, mods, ejuice, rds and more. The reason I keep coming back is because they carry the best and authentic products that are on the market. The two owners are dedicated vapers and have a broad knowledge of all avenues of vaping. Box mods, starter kits, mech mods, regulated and unregulated mods, tanks, rdas, the best selection of premium ejuice, etc. The store itself has a lounge and even a build table setup for coil building which is free to use. Seriously one of the best shops in the Denver area and my favorite. Right on Im out, keeps on a vaping 👊🏼.
Good store nice worker
Drew was very knowledgeable and polite. His opinions are well informed and balanced. My new favorite vape shop.
The juice selection is amazing!! And the staff is knowledgeable and friendly. I even ended up hanging out there and playing scrabble with one of the owners for a few hrs
The guy behind the counter was very helpful and knew what he was talking about but didnt give a know-it-all attitude like Ive seen at other vape shops. Definitely coming back!
The man who helped me today was awesome. Next time I am looking forward to their home made arcade system.
Always have a great experience when visiting this shop to buy the items I need. Awesome customer service with inviting staff.
The kid in there was really rude was no help at all sucks because the guy I met the first time I went in there was real helpful ended up just going somewhere else kid kinda treated me like my money wasnt good wasnt like he was busy or anything he was just to busy with his girlfriend to help a customer
Top notch customer service. compliments to Drew and to John. They were informative friendly and really laid back.
Store is amazing, product is always good. Love love love the staff there!!
Very rude rude and again sooo rude lady whos working there I will never buy it there people dont even go there she will ruing your good mood for rest of the day
Over priced mods and the service is okay. Ill continue to go elsewhere. I got the snow wolf mod for 40 cheaper from a different shop.
Great experience, super friendly staff, they were super helpful and caring, and the prices are great, I will definitely go back!
Stopped in to check it out on vacation. Owner was friendly, store was clean, and the product was neat and organized. When I move to Colorado this will be my go-to shop!
Best vape shop in Denver, best prices on hardware, they have the most knowledgeable employees and you can play video games while you chill. Who doesnt love video games?!?!?
This vape store is AMAZING! Fantastic customer service, great selection, and very knowledgeable team! This is now our go-to place for vape supplies! Thank you to the team at Hype Vape for being so helpful!
Ducky has a great selection and knows his stuff for those who want to make coils or fine tune your set up.
Customer service is amazing.Theyre very knowledgeable and the products they sell. Deftly recommend it
Wonderful experience! The staff is super friendly and informative. Will definitely come again.
These guys are the best! So knowledgeable and very friendly. Will definitely go back!
Good selection of juice; friendly customer service!
Super knowledgeable staff with high quality products and equipment for anything youre looking for basically!
Great customer service and friendly staff! Amazing selection of Vapes and juice flavors.
My go to vape shop for the expertise and friendliness. All of my friends go here and Id highly recommend them to anyone
Finally a shop close to my work and they carry good juice line! Friendly staff too!
Unbelievable service!! Had a problem with my tank leaking and john helped me work through the problem for an hour until I was completely satisfied
Couple good dudes running that place, about normal prices, personalized experience definitely would recommend.
Staff is always knowledgeable, helpful, and eager. Bought my first mod from here and been going since.
My husband goes here and every time they are super nice and helpful.
Great background knowledge to get get u wut u need weather it be juss starting vaping or finding something to continue with great service
Awesome place with knowledgeable staff and great selection. Coming back again for sure
Guys were super helpful and friendly...very knowledgeable...I will definitely go back soon
This is a nice shop to check out owner is always friendly and willing to help
Best staff around, chill atmosphere, and always have the juice I need...
Store has a huge selection and super friendly staff in there!
I used to break my vapes all the time. These guys hooked me up with a legit vape that I havent broken in forever. props.
Always friendly & super helpful. Won’t go anywhere else! :)
Guys are friendly and extremely helpful! Only place I go when I am at my office.
Lady was super uninterested in helping and would only give short answers.
Friendly, knowledgeable staff.......I would do business with them again.
In-store experience is top notch, great selection of products
Nice & tidy shop, ethical business practices, nice employees.
Friendly, knowledgeable service. Good range of products.
They got the gear you need. Great juice selection
Generally helpful dudes, really good juice selection.
Great shop, awesome people that are super helpful!!
Awesome guys always really helpful and knowledgeable.
Super helpful and very knowledgeable.Solid vape shop.
These guys have been great to us
Awesome vape shop that make you feel right at home.
It is so close to Highlands Ranch//Game Changer
Has everything you need .
Always cool and helpful guys there
A nice and friendly place to get your vape needs
Helpful staff and good products.
The dude that works there is really chill
Great shop with great people
Great little shop.
Best selection of juice around
Good cust service.
Best shop in town
Love these guys
Always a pleasure
Knowledgeable staff.
Best service!!!
The staff is stellar
Awesome vape shop.
I bought a 5,000 puff vape and it didnt work after 20 and I charged it and everything didnt work.