Saigon Spa

2055 Grant Rd Ste 100, Los Altos, CA 94024, United States
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Saigon Spa
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Na
Review №1

My partner and I recently visited Saigon spa for a couples massage, hoping for a relaxing experience. Unfortunately, we left feeling quite disappointed. There was a noticeable difference in the quality of service between the two masseurs. The female masseurs technique was very soft, almost ineffective. Despite my partners repeated requests for more pressure, there was no significant improvement. My masseur (male) did not use hot towels to clean the oil off my body, which left me feeling sticky and uncomfortable. Whereas my partners female masseur properly cleaned her body with 8 hot towels. Expected a lot better than this service. We hope the spa address these issues to ensure a more consistent and satisfying experience for future guests.

Be
Review №2

It was a great experience from start to finish. I was able to book a 90 minute deep tissue massage appointment already for the next day. Many other places didn’t have such availability.Checking in was smooth with the kind and prompt receptionist and the deep tissue massage was wonderful with Anna! I will definitely come here again and recommend their services!

Je
Review №3

Saigon Spa is a relaxing retreat! Got the Swedish massage with body scrub. The heated bed was nice and cozy and all the inside is well kept. The shower was spacious and nice and large shower area and fluffy towels

Ma
Review №4

Mom came to visit from Puerto Rico. And she LOVES massages. Brought her here last year and she raved about it. So we went back again this year. For me, Anna was great! She was very thorough and explained things along the way. She took her time and even offered to go a little deeper on my shoulders after my appt. was concluded. I felt like she cared and wanted to make sure I was happy and relaxed.This was my sister-in-law’s first massage ever. Her masseuse was Dori. She said her experience was great as well. She felt relaxed and comfortable. She only had to tell her once to adjust pressure.My mom’s masseuse was Rachel. I think there was a language barrier between them. My mom kept asking for lighter pressure, but, Rachel did not adjust it accordingly. Long story short, my poor mom was so sore that night and the next day. If we go back, I’ll make an appointment for my mom with Anna and I will go with someone else.Host was very nice and helpful. The salon was very clean.

Ni
Review №5

My husband and I visited today for the couples Swedish massage. I had Natalie and he had Emma and both of us felt very relaxed at the end of the massage. Natalie has amazing technique and was able to get all of the knots out of my neck and upper back. I am very very selective about where I get my massages and not only do the masseuses have great technique, scheduling is easy and the spa is very clean and spacious. Will definitely be returning !

li
Review №6

We went here as a treat from me for my husband on his birthday. I had Ana for a Swedish massage and it definitely didn’t feel like enough time as it was such a good exper. Ana was attentive and kept checking in on my comfort and constraints which was really nice. Will definitely be booking 90 mins next time.This is our second time here but the service and ambiance is what will probably keep bringing us here.

Is
Review №7

I had an amazing experience with Rachel for a deep tissue massage! Her technique was incredibly effective and relaxing. I left feeling rejuvenated and tension-free. The atmosphere was calming, and her expertise was evident throughout the session. Highly recommend for anyone looking for a skilled massage therapist!

Ma
Review №8

I wanted a massage on my birthday and selected Saigon Spa purely on the basis of its Yelp rating. I selected the masseuse for the same reason, and neither of them disappointed! In fact, this was one of the best massages I have EVER had. I will definitely be back!

Je
Review №9

I recently had the pleasure of receiving a massage from Anna and I must say, it was nothing short of amazing! Her skills are truly remarkable and her attention to detail is unparalleled. From the moment I walked in, Anna made sure I was comfortable and took the time to understand my specific needs.During the massage, Anna used a variety of techniques to work out all my knots and tension. I was amazed at how quickly she was able to identify and target the areas that needed the most attention. By the end of the session, I felt completely rejuvenated and all my pain had disappeared.If youre looking for a masseuse who is not only highly skilled, but also genuinely cares about her clients, look no further than Anna. I highly recommend her to anyone seeking a fantastic massage experience!

La
Review №10

This review is for the front desk. I have had many massages with both Anna and Emma, and thought they were really great.The front desk *always* asks me to change my appointment time (like I didnt choose a specific time when I made my appointment?). If I can, I will be flexible and move my schedule around to accommodate them.Today, when they asked me to move my appointment, I decided that: (1) since I dont feel so good (headache, sore throat), and (2) my husbands coworkers tested positive for Covid, I should probably cancel my appointment. I am immediately hit with the $40 fee.I have been flexible throughout the duration of my membership, when I can be, but is that flexibility reflected back to the customer? No. Clearly they would have preferred I spread my sick germs at their place of business.Truly, enjoyed the massages, I moved further away and still was making the drive to keep my membership but constantly asking for flexibility from your customers and the immediate reaction being no flexibility returned doesnt sit well with me.To be clear, as shown in the screenshots, they did say they would waive the fee but its the initial jump to Oh $40 after you have been a flexible customer that leaves a bad taste in my mouth.

ka
Review №11

This is the best massage place I’ve been to hands down, the service is exceptional as soon as I walked in I was greeted by the receptionist who offered water and with a nice smile. My masseuse Nikki did an outstanding job with my left me relaxed and I felt great through my massage. I came all the way from San Jose and I will definitely be coming again.

Ca
Review №12

Got a couples massage here for our anniversary and it was the most amazing massage I’ve ever had. The atmosphere is so peaceful, and the staff are so kind. Before walking out, we were already talking about when we wanted to book another massage. If you want an excellent spa experience, definitely go here!

Ju
Review №13

Sarah is a skilled masseuse and I wish I would have found her sooner. She made sure I was happy with the pressure and continued the massage with the same firm pressure I asked for. The spa itself is clean and has a calming decor.

Am
Review №14

I had the 60 minute deep tissue massage and it was wonderful! My upper back was very tight but she worked through the knots without it being too painful. The massage was thorough and extremely relaxing, I would highly recommend this place!

Da
Review №15

Terrible massage. The massage therapist didnt know what she was doing. Felt like lotion was being circulated for an hour. Wish I got my money back. Then they put a lotion on your face without asking expecting that you may not be allergic to the lotion.... Terrible I want my money back. AND TO TOP IT OFF THE GUY AT THE DESK SAID PEOPLE USUALLY TIP $15 not $10.... Excuse me!! Stop acting like I’m the reason because I chose Swedish you don’t know what you’re doing. You don’t have know pressure points and your sayings “gentle” no terrible do not enter this awful place

Ch
Review №16

Edit: All of the massages Ive had since this review have been 5 star massages and absolutely wonderful. I have adjusted the rating from 4 stars to 5 stars.Previous Review: Ive received a mediocre massage and a fantastic massage here. Calming atmosphere and incredibly clean. Seems a little pricey, but I suppose most places are now. Great location with plenty of parking. Ill adjust my rating to 5 stars if I continue to get fantastic masseuses.

Ma
Review №17

What a great find! I was in need of a massage, so I decided to browse Groupon. I stumbled upon this place, and I found a gem. I booked a couples massage for me and my boyfriend and added the deep tissue. Both our masseuses were AMAZING! I would definitely come back. The place is relaxing, and I left feeling very relaxed. This place was professional and easy to find. So happy I found this place.

St
Review №18

I recently got a 60min massage + body polish and it was terrible. Hands down the worst “professional” massage of my life. 0 massage technique and didn’t relieve any tension in my body at all. And don’t get me started on the body polish. The female misuse had rubbed my body so hard leaving my skin raw, red, and burning. Last but not least the service is terrible and you can tell they do not care about their clients/in a rush.To reply to you guys: I came in last night at 6/11/24 @6:45pm. And my skin is literally red and raw from the body scrub. My mom who came with me has scratches all over her body from the scrub.

Sh
Review №19

Another delightful massage, both my husband and I really enjoyed our treatments. This place is a hidden gem, all the therapists Ive had over time have been very good. Highly recommend, you will not be disappointed!!

Ja
Review №20

This is now my second visit to Saigon Spa. I chose Jane as my masseuse both times. I got the signature massage 90 minutes and it was simply amazing. Both times I came with a sore lower back and upper back muscles in knots. The wonderful Jane was so careful to focus on the rough spots, all the while paying attention to all the other muscle groups.Jane is amazing for sure, and the staff at the front counter kind and professional. I just got home, and I am scheduling my next appointment now. I love Saigon Spa!

AJ
Review №21

Excellent spa for the area. Small, but reasonably priced. I was able to make a same day appointment which was a relief. The spa is super clean and peaceful with music, dim lighting, and a captivating water feature on one of their walls. You leave your shoes and wear provided sliders for cleanliness. You are in a room with a closed door as opposed to a curtain, so complete privacy, as well as quiet from other attending patrons. I received a massage (amazing!) and body scrub. I recommend a shorter body scrub if your skin is even the slightest bit sensitive. There is a shower down the hall that you must waddle to after your scrub to rinse off, sprinkling salt all the way. That was the only down side. I certainly will return.

Kr
Review №22

Best massage Ive ever had. Lots of times, I leave massages thinking I wish they concentrated on xyz a little more or added more pressure but not this time. The deep tissue massage really helped. Id definitely go back!

Me
Review №23

One of the best massage place in the South Bay! Highly recommend Ann. She is professional and nice. You will feel very relax after the massage.

St
Review №24

Very clean and pleasant place. Little pricey but not unexpectedly so. Did a 90 minute deep tissue massage.Was visiting from out of town and massage was awesome. Full time on massage and great targeting of problem areas. I did direct as we went along a little. My masseuse was very focused on my initial problem area, but that’s not an issue to me. 100% would book again.

Le
Review №25

I purchased a groupon after reading the positive reviews. Making an appointment is easy, either by booking online or by phone. I had a wonderful 60 minute Swedish massage with Nikki. She was pleasant, and very skilled. I will be returning!

M
Review №26

The space is very clean and relaxing. They got a spacious bathroom and shower room (did not use) the front desk receptionist is warm and welcoming. I’ve found Saigon spa through Groupon but I wouldn’t mind coming back again. I got my massage from Anh and she used the right pressure and easily found my knots and tensions and helped me loosen them. Thank you Anh! For being so thorough!

Je
Review №27

I came here for a groupon couples massage for 1 hour ~145 after some discounts off Groupon.The massage was overall quite relaxing! I liked how they used hot stones and they were also very attentive and checked in quite often. I enjoyed how it was full body and they even massaged my face. The overall check-in process was really simple and the place was very clean and easy to go in and out.

Ch
Review №28

I was really impressed with Saigon Spa- they were friendly, punctual, and I got a really wonderful deep tissue massage from Nicki! She worked so hard to get out my knots! Highly recommend this spa

Xi
Review №29

I had a wonderful Swedish massage at Saigon Spa this evening.Emma has the best therapeutic hands your body has experienced.Thank you Emma and Saigon Spa.

Er
Review №30

Been going to Saigon Spa for a number of months and Nathalie never disappoints with her deep tissue massage. Her pressure is always perfect and she finds the spots that I didn’t even know needed attention. I come to my appointment with sore and tight muscles and Natalie’s massage expertise and wonderful stretches leave me feeling refreshed and revived. Nathalie keeps my muscles and mind in tune for the month until the next appointment.Staff is great and place is clean. Easy to use online platform to schedule and communicate.

je
Review №31

This was the best massage weve had! My mom & I did the couples massage and it was great. The location is very clean and in a good area. The therapists did a great job and knew exactly what each of us needed. We will be returning for sure!

Ab
Review №32

Had a great deep tissue massage experience here. The place is sparkling clean and well maintained. The ambience is great as well.

Kr
Review №33

This was my first visit to Saigon Spa and it was a wonderful experience! I booked a couples massage, so my bf could have his first ever professional massage. My masseuse was Rachael and I was very impressed with her. I told her I could handle pressure, and she didnt disappoint. I feel like all my muscles are knot free. I will definitely be back.

Ru
Review №34

Hidden gem in Los Altos! Love that I can get a great massage a few minutes away from home. I have found it difficult to find a strong masseuse for my tense muscles but I had a great massage from Sarah today! She was able to focus on my trigger points to help release my muscle strain. I definitely will be going back and joined the membership.

De
Review №35

Ann and Natalie provided great massages! They hit all the areas and provided deep relaxation with great pressure. Im looking forward to going back!

Ad
Review №36

We had a really good experience at Saigon Spa. We did a 90 min body polish, which includes a 60 min massage and a 30 min body scrub. Sarah and Dory worked on us and they were attentive and very receptive to feedback. I nearly slept off during my massage. Both of us wish they had spent a little more time massaging on the front side, hence docking one star. But besides that the massage was very relaxing and professional. The front room staff was also kind and cooperative. We will come back again.

Co
Review №37

We got our first couples massage here it was great! My wife had Emma and I had Tina. Certainly one of the best massages we have had in the bay area. As someone who massages other people regularly as part of own my profession, I feel I have a good read of people’s ability and I can honestly say I trust their skills from what I experienced. We will be coming back and even considering getting the membership. I definitely recommend Saigon Spa!

Di
Review №38

Amazingly positive experience. Visited with alot of pain and discomfort in my right arm and shoulder, with limited mobility. Left with mobility improved and pain reduced. The whole experience was professional, and transformative. I will be back for sure, thank you

Al
Review №39

Absolutely loved my body polish + 90 minute massage with Anna!! 5/5 highly recommend for massage and body polish. All the staff is so kind and professional. They provide you slippers, robe, towels, and other shower amenities to make your experience wholesome. I left feeling so refreshed and will definitely be coming back to see Anna again!

Ta
Review №40

I had Nikki and she was fantastic!! It was sooooo relaxing. Great people working there. Very professional and I will definitely go back again!

Bl
Review №41

Right when you walk in, you feel relaxed with the aroma of essential oils. The staff is very friendly and professional. The rooms are clean. I recommend this place to anyone.

Ph
Review №42

Rachel and Anna did very well. My Mom and me feel comfortable and relaxing. My chest and low back release. Thank you

So
Review №43

Anna gave me a great Swedish massage. Natalie gave my husband an excellent deep-tissue massage. Ken greeted us, was courteous, provided good customer service, and offered us a range of services. It is a spotless facility that provides a relaxing environment.

Je
Review №44

Great massage with Emma. First time there. Definitely will return. Maybe even become a member!

Jo
Review №45

I want to highly recommend Saigon Spa, and in particular, my massage therapist, Rachel. As someone working in the health field, Ive been guilty of neglecting my own well-being for far too long. Just yesterday, I underwent an exhausting 8-hour surgery, complete with numerous tests and the strain of maintaining a terrible posture throughout. Predictably, my back reached its breaking point today, leaving me with a pulled muscle that forced me to cancel my work schedule.In my time of need, Rachel truly came to the rescue. Her exceptional skills and genuine care made all the difference. She attentively listened to my concerns and took into account the recent injury Id endured. What really stood out was her ability to customize the massage to precisely meet my needs.Rachels expertise and intuition shone through during the massage. She expertly targeted the areas that needed the most attention, relieving the tension and discomfort that had been plaguing me for a long time. Her technique was not only effective but also incredibly soothing. It was clear that she was not just performing a routine massage but tailoring it to my specific condition.Moreover, her professionalism and kindness were truly exceptional. She created a tranquil and welcoming atmosphere that allowed me to fully relax and unwind. It was evident that she genuinely cared about my well-being and was committed to ensuring I left the spa feeling better than when I walked in.The warm welcome I received from the spas team was also worth noting. They were not only pleasant but also exceptionally helpful, making the overall experience even more delightful.Thanks to Rachels remarkable skills and the outstanding service provided by the entire Saigon Spa team, I can confidently say that my visit was transformative. It not only provided relief for my immediate discomfort but also left me with a sense of overall rejuvenation. Im immensely grateful for the incredible experience I had and the exceptional customer service. Im eager to return for more sessions with Rachel. If youre looking for a skilled and caring massage therapist who goes above and beyond to cater to your needs, look no further than Rachel at Saigon Spa. You wont be disappointed!

Em
Review №46

Amazing little clean spa. Emma and Ann are my favorites, but haven’t had a bad massage.

S
Review №47

Have been here twice so far and Ive enjoyed both visits. Most recently had a massage by Sara, who has very precise technique and surprising strength for her size. I had a deep tissue massage and she was able to find several knots and work on them. Looking forward to my next visit.

K
Review №48

We have been to Saigon Spa many times now. We have enjoyed out time at the spa. The staff are lovely and welcoming. The variety of the massage styles has been great for our needs. I prefer deep tissue massages, while my partner prefers Swedish massages. Weve both been happy with our service and leave there fully relaxed. Thank you!

Pu
Review №49

Honestly, I dont give 5 stars easily, but I think Emma of Saigon Spa is worth it. The spa is very clean (you have to change your street shoes to the indoor sleepers provided). The table is warm and comfy.

Ku
Review №50

Surprised my mother with her first massage to feel refreshed from her busy life. She enjoyed the calm and relaxing atmosphere and the hot stones as part of her massage. The staff were friendly and professional making her feel comfortable.

Ri
Review №51

I had a 90 minute deep tissue massage and it was by far the best massage I have ever had. Harry was amazing!!

Br
Review №52

Amazing! First time customer and I am already eager to book another massage here. I had Rachel and she’s an exceptional masseuse - great hands and technique. She really knew how to work out any tightness in my muscles and I feel so much better after. Would highly recommend - 5 stars!!!

An
Review №53

Really enjoyed my visit here - been here several times. I highly recommend Rachel - been with her twice.

An
Review №54

Amazing spa experience, very professional, the studio is very clean. We did a couples massage with Ana and Rachel. Both my husband and me strongly recommend them. Great overall quality! We’ll be back again!

Ri
Review №55

I had a wonderful experience at Saigon Spa. My sweetheart gifted me a massage, so it was my first time here. Yvonne did not disappoint. She was thorough and sweet. Most relaxing massage I’ve ever had. In the past I typically schedule 60 min but this time I scheduled for 90 min and I am SO GLAD I did. Thanks again Yvonne and team for a great experience

Sa
Review №56

My wife and I had a couples massage, the environment was great and we both felt very refreshed and slept great after. Highly recommended! I

Ai
Review №57

I go to Nikki for a monthly Swedish or Deep tissue massage and have gone over 5 times now. She always asks if there are any specific problem areas and actually focus on them. Her technique is amazing! I can tell she can feel tight spots and knows what to do to release tension or knots. Basically you are guaranteed to feel great in the end! She asks if you want a head massage or you can skip it. I recommend her if you like firm, thorough massages that start out soft to relax the body and gradually increases in intensity.

at
Review №58

Rachel and Jane are awesome! Weve been suffering for back pain in a while now. After a session with them it made us feel a lot better. Were definitely be back! Thank you so much!

Ni
Review №59

This was one of the best massages I’ve ever had! The spa itself was clean and relaxing and had such a nice scent when you walked in. My husband and I both had the Saigon Massage and walked out feeling so relaxed. Cannot wait to go back!

Bo
Review №60

Natalie gave me an excellent massage - she is very skilled. I will use her again for sure.

Al
Review №61

Awesome place, absolutely love it. Very clean, neat, quite and relaxing, exactly as a high quality spa should be. Great staff and ambiance. I had 90 min Swedish Massage provided by Rachel. She was very professional, skilled and friendly, helped me release a lot of tension in my upper and lower back, exactly what I needed. Highly recommended!

Tr
Review №62

Saigon Spa redeemed themselves after a bad experience. I booked a 1 hour deep tissue massage for my boyfriend, and the first experience was not good. Once I reached out and let them know about the experience, they offered to make it up by providing another deep tissue massage with a more experienced massage therapist free of charge. The second time my boyfriend went in for the makeup massage, he said it was night and day difference. This time it was a great experience, and he didn’t want it to end. Saigon Spa really showed that they care about their customers and we will come back in the future. Thank you!

Fa
Review №63

Excellent spa!!!Me and my daughter booked an appointment online and went to Saigon Spa. Drove all the way from Redwood City but didn’t regret it.The place is super clean and smelled amazing(wonder what they are using for the smell).The stuff were supper nice and professional.Sally was my masseuse. She was very professional and had super strong and magic hands. I loved her massage very much.Highly recommend this place

St
Review №64

Such a great experience. Easy check in/check out. Pretty and tranquil. My masseuse Emma was fantastic. She found muscles that I didnt even realize were tense. I will definitely come again and refer others.

Kh
Review №65

I tried here for the first time with my friend. I had Emma, and my friend had Anna; they were incredible. We did deep tissue with CBD oil, super relax and helpful. The service, the environment, and the whole experience is happy and peaceful. Highly recommend!

Is
Review №66

Came here for the first time today with my partner and we absolutely loved it. Everyone was very welcoming and the whole atmosphere was relaxed and soothing. Massage was fantastic. Would definitely come back!Shoutout to Rachel and Sarah!!

Ta
Review №67

The massage was amazing but the receptionist at the end thinking he’s smart by exclaiming in front of the whole waiting room “ok so do you want to give 25, 30%?” So that people can feel forced to give crazy tips was a slimy, unethical move. Be better

La
Review №68

This place is absolutely heaven. My husband and i got a same day appointment for a couples massage and both had a wonderful experience. The massages are so amazing and the beds are extremely comfortable. Perfect pressure, and they stretch your body too. The face massage was insanely good too. We will be going again for sure.

Ri
Review №69

Wonderful exprience at Saigon Spa !I never imagined I could have the same impression here in the US that I had in other places but my massage therapist, Nikki, was maginificent, and she deserves a lot of applause 👏Highly recommend 🫶

Ha
Review №70

Had an excellent deep tissue massage with Yvonne! She really worked on the areas of my back that were really tight and loosened up any knots. My back felt so much better afterwards and will definitely be coming back!

Ha
Review №71

Update: I was offered another massage. I got Tina as the masseuse this time. She was awesome! Had one of the best massages! Communicated well and focused on specific areas. Loved it!

So
Review №72

The place is nice and clean and the staff is very polite.Great massage from Natalie

Um
Review №73

This is the second time at Saigon Spa. We tried a lot of SPA around the area, and this is the confirmation... the best massage we ever had. Ann and Rachel were absolutely professional. Thanks :)

Ka
Review №74

I love this place! Anna is an expert masseuse - always going the extra mile to ensure I have a great experience. It’s so calm, clean, and affordable here! I recommend Saigon Spa to all of my friends.

Th
Review №75

If your body, back, neck, ect.. are stiff and in moderate pain, then you should book a body message from Saigon Spa. I would highly recommended and give Miss Dory more than five stars. She is not just loosening up your muscles but also takes away your aches and pains.I was in severe neck and back pain for three days. After 90 minutes visit with Miss Dory , I was able to turn my neck and rotate my back with out any pain or aches at all.Highly recommended Miss Dory for your services.Enjoy the quality treatment from Miss Dory.Cheers.

Ju
Review №76

I had a great massage at Saigon Spa. Its clean, has friendly people and good atmosphere.

B.
Review №77

Had a really great, strong massage by Rachel. The front desk staff was friendly and the place smelled so good too. Very impressed by this clean modern spa. Highly recommend.

Li
Review №78

AMAZING massage. Rachel was incredible… would highly recommend her. The place is very clean and peaceful. Overall, a really good experience.

Ni
Review №79

The technician I got did not seem to really understand how to massage neck tissues so I ended up with some neck pain afterwards. You would hope that you get massage to release the pain and not make it worse. Also - PLEASE CHECK YOUR CREDIT CARD STATEMENT bc they can overcharge you - that happened to me.

Am
Review №80

Such a great experience! Ann is amazing. She was so kind, caring, and thorough. The best massage I’ve ever had. Highly recommended!

Je
Review №81

Facility is clean and nice, but massage was one of the most disappointing ones I have even received. I was unsure if my masseuse spoke any english because she didnt engage at all. I expect a masseuse to ask what areas to focus on or even check in on pressure, but there was 0 communication. Massage felt like she was barely touching me and I got nothing out of it. Expected a lot better from this place.

Je
Review №82

Been here a few times now and they always do such a great job. It’s clean, can always make an appointment and both Anna and Chloe do a fantastic massage.

Ir
Review №83

Rachel did an excellent job! She had the right touch and helped me feel better! I had the Swedish deep tissue with cbd oil!

Ch
Review №84

I had one of the best massages from Ann. Very nice staff. Clean and calming atmosphere. Price is usual industry standard and worth it!

Kr
Review №85

Emma was amazing! Very clean , nice relaxing atmosphere. Very well trained staff.

Ch
Review №86

Professional massage at an affordable price. They sometimes offer groupon deals though make sure you double check the details of what you are getting.

Li
Review №87

I had a really decent experience here. My back has been aching for a couple of days so I decided to give this place a try. Parking was easy to find. Both the receptionist and the massage therapist, Christine were professional and friendly. After the one hour massage, I feel rejuvenated!They have a 5 dollar off promotion on the Signature Massage if you check in on yelp. (Only valid for first timers)

Su
Review №88

Anne did a fabulous job. I came in for a swedish. She recommended that we do a combination of thai and swedish since my body was quite sore from exercise. She did a thorough job. I feel relaxed and energetic.

Du
Review №89

I have been here 4 times and always get good massage . Me and my friend got couple massage with added cbd oil and hot stones . We have emma and ann they both was excellent

Vj
Review №90

Too much hoopla about average place.It’s well kept but scheduling and quality of massage is awful.You have to keep 2 hrs open for a 1 hour massage as they usually run 20-30 mins late.The masseuses are not strong , if you are above 5.5 feet tall or a big person then they end up moving around you too much and it’s just a very low pressure massage. If you are serious about massage and want some deep tissue rub;this is NOT the place. It was not fun.

As
Review №91

Simply the best ! I always feel relaxed here and my massages have been outstanding so far !

Be
Review №92

I have some chronic back pain, so Anh gave me a deep tissue massage. I immediately started feeling better, Anh did a great job. These are nice people and its a nice place 😎👍

Vy
Review №93

One of the best spa in the area. Room is clean and the massage therapist is very professional. Highly recommend & will be back

ne
Review №94

One of the best massage I ever had. I highly recommend.

Ra
Review №95

I have had the good fortune of getting massages in a number of South Asian countries and longed to find a place here like that close to home. This is it - authentic Asian style massage, done with sincerity. Another big plus is the cleanliness. Highly recommended!

Me
Review №96

Loved the 75 minute signature massage! And the staff was so nice! Definitely going back

Ja
Review №97

Rachel was terrific. Feeling great, needed that! Best massage I’ve had in memory.

An
Review №98

Room : not very cleanMassage level is below average , masseuse skill is lowI will not be here again

Ch
Review №99

Dory did a great job on all problem areas. She applied right pressure and no unnecessary pain. Highly recommend this place.

Ti
Review №100

Had a couples massage with Dory and Rachel as our massage therapists. It was very relaxing, my husband even fell asleep haha.

St
Review №101

Atmosphere very good. Massages vary by the massage therapist. Some excellent, some so-so. Pretty good value so we will continue to patronize!

Am
Review №102

Wonderful massage with Emma. Been looking for a good spa for over a year in the area and finally found one.

Be
Review №103

Best massage place I have been in the area! Clean, reasonably priced, great communication during the massage.

Am
Review №104

Love this place, so clean and the staff are very friendly and professional.

St
Review №105

Very relaxing. Therapists were very nice and accommodating.

Ch
Review №106

Went to this place couple weeks ago, the facility was very clean and seems like they clean the bed and sheets for every customer. However, the massage experience was just average.

an
Review №107

Did the couples special spa Swiss treatment and it was wonderful. Nikki and Nancy were very skilled and did a great job. 👍🏾👍🏾

Ma
Review №108

Honestly, one of the best massages I’ve had in a long time. Thanks!

Ni
Review №109

Great spa, nice and clean!Anna and Rachel did our massages in the same room, would recommend!

Ja
Review №110

Massage was just okay but they double charge me for the tip. I paid tip with credit card but when I come out, reception lady insist me to pay tip in cash to the massage lady. I told her I already paid tip up front but she keep saying paying tip in cash is better. End up she double charge me tip. Also service charge is bit expensive than other place without better service.

De
Review №111

Visited for a massage and left happy. The building is clean, the masseuse very kind, and the massage felt great.

Ry
Review №112

Went for the Signature Saigon massage after a 2 day motorcycle track day. What a relief this massage was! I was all kinds of sore after riding in the 108 temps.

Co
Review №113

I had a deep tissue massage with Nikki. I highly recommend her. She is very skilled.

Ir
Review №114

It was so good massage, good service and attention from the Saigon Spa, Emma very good job, thank YouIrma C.

Ch
Review №115

The best deep tissue massage Ive ever had! Going back again!

pb
Review №116

Avoid this place with groupon. They take long time to schedule an appointment if you have groupon.They rescheduled my appointment multiple times and finally when we reached at the given time, they did not honor the appointment and I could see there were other customer who they took instead of us. Terrible experience

Ch
Review №117

Giving a 1 is not easy. But, the front staff think theyre the only people understand some Vietnamese. How rude! Plus add to that Winnie had the sniffles, but I thought maybe allergies. Nope three days later, Congratulations you have the Flu! Thought about requesting my money back, but decided on this instead.

As
Review №118

One time i went there, it was one lady ( black hair and short height with glasses ) with nooo feeling at all and did normal massage,And next time i went there it was nice Vietnamese lady with nice attitude and better massage,Thank you,

Ja
Review №119

Did the massage + body polish and my skin has never felt so good. Will be back!

Rh
Review №120

My massage with Nikki was amazing. Just what I needed to kick off the weekend.

Em
Review №121

Reasonable prices and really great Swedish massage!

An
Review №122

Amazing ambience and very good experience. Body felt lighter!

Ha
Review №123

Had a body scrub with Rachel and loved it. She is very attractive and easy to talk to.

Je
Review №124

They were very attentive even remembered my name from when I made the appointment! Great strong hands, I will return!

Re
Review №125

Amazing. Emma was spot on and was so detailed. Will definitely be back

Ab
Review №126

Been here a few times. Massages have been mostly good. Easy to get an appointment.

Ki
Review №127

Another amazing service from Emma.

Ne
Review №128

Got a very good deep tissue massage. The masous frequently asked if the pressure is ok. I will be coming back here again

Hi
Review №129

I love this place and good massage. I purchased monthly subscription.

Re
Review №130

I drive 45 miles to get a massage at this place, I love getting a massage from Nicki I recommend her.

Je
Review №131

We had a wonderful couples massage for our anniversary!

Yu
Review №132

Really satisfied with the service thanks to Emma. Will visit soon again

Na
Review №133

I am super satisfied from their service:)

Ru
Review №134

Great massage... Nickie did a great job.

Er
Review №135

I love this place! Nicki is great.

Ca
Review №136

Mediocre massage - especially for the price

Pa
Review №137

The place its very clean and so comfortable I like

Sh
Review №138

Great service! Thanks Dory!

Sh
Review №139

Good couples massage!

Su
Review №140

Had a great massage experience here.

Kr
Review №141

Massage was good and calming

Ka
Review №142

Emma was fantastic.

Lo
Review №143

Excellent massage from Nicky.

Ad
Review №144

Amazing couples spa experience!

Ha
Review №145

Chloe was great!

Le
Review №146

The receptionist was rude when i called . Bad customer service .

Ow
Review №147

Very relaxing place

Ha
Review №148

Love it.

Er
Review №149

Love this place

Cr
Review №150

Good place.

Information
50 Photos
150 Comments
4.6 Rating
  • Address:2055 Grant Rd Ste 100, Los Altos, CA 94024, United States
  • Site:https://www.saigon-spa.com/
  • Phone:+1 650-488-9999
Categories
Working hours
  • Monday:10 AM–8 PM
  • Tuesday:10 AM–8 PM
  • Wednesday:10 AM–8 PM
  • Thursday:10 AM–8 PM
  • Friday:10 AM–8 PM
  • Saturday:10 AM–8 PM
  • Sunday:11 AM–7 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
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