Tick Tock Smoke Shop - New Haven

58812 Gratiot Ave, New Haven, MI 48048, United States
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Tick Tock Smoke Shop - New Haven
Comments
li
Review №1

These usually last me a week. Bought this yesterday and it died today. Don’t know it if was a refilled vape or a bad batch but hoping to not run into that issue again if I try this place out again as it is convenient and the lady there is super nice!

Re
Review №2

Love the friendly very informative staff!! Drove from downriver and was not disappointed! They have a large selection of tobacco and smoking products to select from. I felt like a kid in a candy store. I had a rolling tray in hand and the manager noticed it was the same one on display and showed me how cool it was by dropping it on the floor and it didnt break 🤯 SOLD! I will be back for the MIGHTY. Also love how perfectly snug it fits on my lap, not too big, not too small, Goldilocks!

Br
Review №3

I love going to this place! The staff is wonderful and makes you feel like family! I love the Ticktock tuesdays!! It really shows how much you value your customers! Nicole is such a sweetheart and how she took her time to describe all the elfbar flavors? Love her! And the other guy who’s in there a lot! He always makes me laugh !

Me
Review №4

Not sure whats going but not impressed. This is the place I usually hit when I come down state for work but lately the service and atmosphere has been off. Not sure whats going on but you guys might want to fix it.

Te
Review №5

Amazing customer service! The girl behind the register, her name was brooklyn, I came into the shop with no knowledge of wax and seahorses and left fully informed and aware of what I was buying! Excellent store, definitely recommend coming to this shop opposed to the others around new haven.

Jo
Review №6

I keep trying to give this place a chance. Everytime I come and buy anything its always sealed and stale. The guy at the counter is more on his phone then dealing with customers and will not say anything or pay attention unless you call for it. I used to like them but Im hating it more and more.

Ch
Review №7

This is the worst smoke shop around. There used to be this awesome girl Nikki working there. Now that shes not there its just a really rude experience. NEVER RETURNING

Au
Review №8

My mom went into this store to get a vape. Because this is a relatively close location to her home. She was waiting patiently at the counter to be helped. The man working was screwing around with his phone and did not acknowledge her. When she did say something he acted like she was being a nuisance and then went back to screwing around on his phone. 🙄 congratulations you lost a customer.

Sk
Review №9

Nicole is very knowledgeable about the products they carry and is always more than willing to help me find exactly what I’m looking for!

Ju
Review №10

I love coming to this store! They have good prices, a great selection and amazing staff! Elisabeth helped me today, they were very nice, professional and helpful. 5 stars!

Ka
Review №11

The lady working tonight is so sweet and loves to talk to the customers! Great customer service! Will definitely be coming back!

Ed
Review №12

Just moved here and was serviced by Justin the manager who was very polite,informative and helpful with my service 10/10 product and customer service,will be returning....New Haven Location....

JU
Review №13

Brooklyn was an amazing help she was very calm and collective while I was making my selections and very sweet and kind everyone in there is doing a fine job and would totally recommend it to friends!!!!

Br
Review №14

The employees are super friendly. Cheapest cigs in town.

Er
Review №15

This is my go to, one stop, smoke shop. They have everything I need from cigarettes, CBD, Kratom, and tons of accessories. The staff is super knowledgeable and very friendly. On my last trip, as one of three people in line, Ketta was able to list off what each of us was there for. Service like that gives the store the feeling of a local corner store where everyone knows your name. Stop by, you wont be disappointed!

Br
Review №16

I bought a Randys Electronic Nectar Collector from them and at the time I didnt know that I was overcharged. On the website they are 35$ and they are selling them for 95$. I didnt know this at the time and in 2 weeks the tip broke off and I called them and they said that they couldnt do anything but if it was the following night that it broke then they could.I will never be going here again.

As
Review №17

^^ See What I Did There? 😉^^ Dont just be blinded by the lights... 😆

Sa
Review №18

Sitting here at 945 am been here waiting since 9 am when they where supposed to open watched u guys lose like 6 customers one person who walked here in freezing cold and they ended up leaving if your shop opens at 9!make sure someone can open it

Ba
Review №19

Elisabeth was very friendly and helpful when I went it to buy liquid! Great shop, always get what I need when I go in. The Vapetasia Milk of the Poppy liquid is out of this world!

Hy
Review №20

I witnessed the owner cussing out the manager right infront of me. Also im pretty sure they dont card anyone because they even sold a vape to my 14 year old cousin. Shop should be shut down if you ask me

Sa
Review №21

This place is awesome always has a large variety of woods and wraps cigarettes are priced fairly and the employees are so nice and helpful

Be
Review №22

Love the people working in this store always friendly and helpful, Brooklyn and Justin always have a smile on their face, I walk in they have my item waiting for me.

Gi
Review №23

Very nice store always clean smells great the staff I always very nice and helpful this is my favorite smoke shop in Macomb county well I have my 1st complaint I was just there and the girl see me and walked into subway next door to talk to friends and didnt let me in the store I will be finding another smoke shop now

Su
Review №24

Great product reasonable prices

ta
Review №25

Customer service is always great especially with Ketta and the rest of the staff. Always have the best and new products ready to buy ASAP.

De
Review №26

The girl behind the counter her name is Elizabeth she was so kind and polite with great customer service I will recommend going back.

Pa
Review №27

Stopped at The tick tock smoke shop today and theyre very helpful and fast. This place always smells good too. Ketta was a doll

Ju
Review №28

A great variety of products and love the prices. The staff is super friendly !!!!!!! I will be back

Re
Review №29

Very positive experience and super friendly. Knowledgeable about all products

Me
Review №30

Great staff and amazing employees. All of the staff is really knowledgeable. They all go out of their way to help you find exactly what they need.

li
Review №31

My experience here is there’s always someone awesome to help you out and great prices and pipes !!

Va
Review №32

I enjoy coming to the store. I was in 3 times this morning & Justin was as nice & courtesy each time. Justin you Rock!!

Em
Review №33

Smelled so good when we walked in and great customer service with a great range of products

To
Review №34

Love coming here! Very kind. Customer service is fantastic! Thankyou Justin ❤

Co
Review №35

Ketta was an amazing employee. She helped me find what i needed and was very friendly. 10/10

Do
Review №36

Staff is knowledgeable, helpful, friendly, and doesn’t make you feel weird about buying this stuff!!

Ze
Review №37

Bought my MEGA disposable vapes from here. Shop has huge inventory, excellent service and knowledgeable staff. Certainly my go to vape shop!

Jo
Review №38

Best smoke shop in the area, so glad they opened up. Big selection, amazing prices, and a very knowable staff!

Bl
Review №39

Prices are Great. People are Knowledgeable. They always have what Im looking for.

me
Review №40

Was very satisfied markeyta when I came into buy my products and people need to shop here all the time

Sa
Review №41

Very Friendly helpful people working there…Brooklyn is right on top of things.. she set my ciggs , right on the counter , for when I got there .

Je
Review №42

Justin and Brooklyn are amazing. So friendly and knowledgeable and will leave you with a smile

LI
Review №43

Great experince shopping justin was a big help!

Ch
Review №44

Clean store good prices and super friendly staff!

Sy
Review №45

It was amazing ! amazing people amazing vibes i love my local smoke shop :)

Va
Review №46

The younger employees sell vapes to minors. Other than that love this place.

na
Review №47

This place is great, the people working are always sweet and the prices are actually really cheap

sc
Review №48

Clean, friendly, knowledgeable. My new go too!

An
Review №49

This place is great! Good atmosphere and amazing people!! I love Sticky Fingers

Ed
Review №50

Friendly place always. Kita and the manager are always very helpful!!

Ry
Review №51

Came for the wraps, left ready for the weekend!!! Staff was fun, friendly, and knowledgeable.

Ti
Review №52

Thanks ketta! Foe signing me up for my rewards today your awesome!

Cy
Review №53

Ketta was awesome and the staff were extremely helpful and polite

Ja
Review №54

Good prices friendly staff

Je
Review №55

Great shop everyone is friendly and awesome selection

Al
Review №56

Came to get vapes and Justin was a fantastic employee

Ca
Review №57

Great place good prices

Jo
Review №58

Very helpful staff and knowledgeable!

Am
Review №59

Ketta is always giving the best recommendations!

Ti
Review №60

Grate place my one stop smoke shop

El
Review №61

Very knowledgeable and very friendly

An
Review №62

My favorite smoke shop

Da
Review №63

Great prices!!!!!!!!!!!!!!!

Information
44 Photos
63 Comments
4.5 Rating
  • Address:58812 Gratiot Ave, New Haven, MI 48048, United States
  • Site:https://ticktocksmokeshop.com/
  • Phone:+1 586-646-5566
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:11 AM–7 PM
From the business
  • Small Business:Yes
Service options
  • In-store shopping:Yes
  • On-site services:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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