So not go here they are scammers!!!! My husband and I came to this location to buy a tip for a Vape.The worker took the vape and showed us the color tips we picked one he charged us 10.00 .He opened the pack and said he would put it on for us, he then attempted to put the tip on it didnt fit he tried a few others he said the gasket was broken we needed to buy a gasket another 40.00We asked if he could deduct the 10.00 he charged is for a tip we couldnt use he said its not refundable we never touched the vape he wouldnt deduct the 10.00 .We left and went to another vape shop only to get a to get a tip that for for 5.45 .Please do not go to this establishment unless you want to be scammed out of money.
Went in to buy a vape battery and asked for a receipt just in case to which the guy replied, after the sale, that there were no refunds. I replied, “so if this thing doesn’t work, I’m just screwed then?” And the guy behind the counter said “yeah basically”Heck of a business model to sell stuff that may or may not work, not mention that there are no refunds prior to the purchase (there’s a small paper sign below the register that mentions this which the worker pointed out AFTER my purchase), and pocket people’s money.
Great place stop by on my way to to work every once in awhile people are always nice and friendly. But I will say recently you have been out of sourin air pods a lot more than usual this year. I don’t know if it’s because it’s become a lot more popular as of recent this year. But would love to see more in stock.
Jimmy was so nice, kind, polite & very knowledgeable, he definitely gave me 5 star service & helped me find exactly what I was looking for! I will be going back to buy more items especially if he’s there! ⭐️⭐️⭐️⭐️⭐️⭐️
I got an RPM 40 about a month ago from here. However it malfunctioned for no reason but when I came in Lamar took care of me by replacing it for me. I always get great customer service here and love the juice selections.
Incredible store with incredible service and product selection is vast. I bought a device from them and went back to get a rare replacement piece. They didnt sell it so they sold me one off another device. Amazing. Theyre great.
Just spent over $100 on a vape and juice, but cannot use it, because the juice is way too harsh. I came back to try a squirt of a different juice, but Lydia denied it and got very unfriendly. I expect that bit of service from a store. Besides, Lydia wrote her own review where she praises herself. Says it all ! !
The Middle Eastern guy ( possibly Latino? ) REFUSED toExchange a Hyde Vape pen, for my Son-in-law. The vape pen was DEFECTIVE after the FIRST DAY!!! We just wanted to exchange the vape pen but the man was so rude and argumentative and confrontational . PLEASE DO NOT PURCHASE FROM THIS VAPE SHOP. The products are DEFECTIVE! And your defective product WILL NOT be exchanged! Their VAPE products and CUSTOMER SERVICE are KHARA💩🤌🏻👎🏼
I purchased a Vape from this location, two seconds out of the door I opened up the Vape to discover it was defective.I stepped back inside the location and informed him the product was defective. The worker refused to return the product.UPDATE: Spoke to the owner and he remedied the situation by replacing the defective unit.
Jamal was professional and courteous to me and all customers that came in.He was relaxing with me as I wasnt sure what I needed ...He helped me the entire time.This place is awesome 😎
I had the best experience here than I’ve had anywhere. Customer service is extremely, the prices are so reasonable.
Super friendly staff and great selection. They will help you find your perfect vape setup and offer top notch customer service.
The best vape shop I’ve been too! The workers were very helpful and informative. A lot of stock with a ton of variety! LOVEEEEEEEEEE my new vape. 10/10 would recommend!
The worker was very helpful and always has a good attitude, definitely the best vape shop in the city.
Buyer beware, they do not take returns. I bought a water pipe that leaked and tried to return it less than an hour later, was only offered store credit.
Stopped at the store here from Chicago Jimmy was great . CUSTOMER SERVICE WAS GREAT SERVICE WITH A SMILE 🥰
The gentleman who works there is very helpful!!! Prices are good too. Thank you!!
Fabulous place! Great customer service and really helpful!
Has an amazing selection of vapes. Gave great descriptions of what everything and customer service was AMAZING!
Great customer service, explain the hooka set up and assist me with every question.. highly recommend 💯
Gentleman behind the counter was very friendly and knowledgeable about their products
Jimmy is the best. Always has the best recommendation and good vibes
Jamal at vape on was super helpful and had great energy! Will definitely be back
Great selection, great prices, great staff. Dont go anywhere else in New Orleans.
Awesome friendly knowledgeable service! Good prices and discounts! Check em out!
Jimmy has great customer,service great selection of products
Jimmy is always helpful and smiling and always has great recommendations!
Got sold a fake elf bar from here…..
Best around, knows their stuff.Go to this one.
Good customer service and selection of products
Nice and clean great service
Great place!
Old Skool.