PUR VAPE AND SMOKE SHOP

Terrible service from the muscle bound Indian man that works here in the evenings and weekends. I believe his name is Jimmy. Has a negative and hostile attitude about simple questions and has no information on any of the products in the store.Suheel (younger Indian gentleman) who only works weekdays is very helpful, polite, and knowledgeable on the other hand.A simple change in staff and I’d change my rating and start going back.Until theres a staffing change here, Id rather go to any other vape store in the city (there are many close by) than have to deal with the rude attitude and intense hostility from Jimmy.

Employee tried to charge $20 for what was clearly marked as $8. Double check the sticker to know the price. Too bad given one of the better selections in the city.Edit: definitely went to the right shop. Disappointed they would try to deflect a review offering feedback. They know what happened.

I went in here on a whim. Im so happy I did. They were very welcoming and eager to assist you. Any questions I had they answered. They even had a few questions for me. Which I love. Theyre interested in knowing how they can better assist with products they dont have. Love it. I left with more than I went in there for

Absolutely adore this place. The staff is so friendly, I could call them family. Im a weekly customer, and highly recommend this shop. The staff really know what theyre talking about and are witty and charming. 5 stars!

This shop is the best in the city, hands down. Always Super helpful, will not only answer your questions but will show you how to use your device, in detail. They will never try to upsell you or try to sell you something that is not worth it. I love the shop and the workers are amazing. 100/100

Pretty good prices, but only go there if you know what you want and get out. Every time I go there, the person will make up something about the product in order to just get me to buy it. There was one guy who actually knew stuff and if he didnt would tell you honestly, but I havent seen him in a while. Id only go there to buy something quick but, even that is risky because last time I bought something it turned out to be fake.

Absolutely terrible vape shop i have ever been. Staff doesnt know anything about the product that they have. They say something but you can understand that its just a lie for you to buy the product. I bought 3 atomizers because they said its good bla bla. All 3 of them was disappointing and it wasnt good like they said. I went there, told them my situation they didnt even look at me to figure out the situation. I dont advise you to go there. You will be disappointed.

Fantastic Smoke Shop in Chelsea New York. I wanted to get Digital Volcano as a gift for my friend. I walked in the store and was astonished with the different variety of vaporizers they carried. Zack explained each one of them, but I fell in love with the Volcano. It was a bit pricy but they had the best price from all the other stores in the area and I knew from before what I wanted. He also gave me a free grinder as a gift. The store is more than a Smoke Shop, they have extraordinary collection of glass pipe which I didnt see any where in New York. Their designer pieces are very reasonable, they also have Hookah which such as khalil mamoon, Egyptians, and many more. I am just glad I found this place!!! If in Chelsea must stop shop for all your smoking needs.

Walked in there with a mod that wasnt working. THE STAFF was able to help identify the problem and sell me the correct part. They were almost closing and he was patient and helpful. Definitely will return.

This is the best vape/smoke shop in the city both hands down! The man inside when I went (Zee) treated me like family. I got everything I needed so quickly that I ended up chatting for half an hour or so. Super helpful and friendly, will definitely be my shop of choice moving forward! They have EVERYTHING!!

Good and authentic smoke shop, came here to pick a vaporizer and was surprised with the collection. The person working there knows his stuff and great experience overall.

Went right at closing at 11pm, and the cashier was nice enough to open the door for me and helped me find the broken glass part for the chamber of my vaporizer, and was very friendly and helpful. There are also many flavors to choose from, dont understand why such a low overall rating, maybe based on daytime employees.

Dude at the counter was very helpful and knowledgeable. Gave me a fair discount too when I bought 2 G pens. Prices were the same as online from manufacturer!

Went in this afternoon after trying to find a good e cigarette system. The gentleman working asked me a couple questions as to what my wants were and quickly and easily set me up with everything I needed. Great service.

OMG! The staff was sooo friendly and knowledgeable about all the products. It was my 1st time purchasing a vapor and saheel (an employee) helped me with everything! He was very patient and willingly answered all of my annoying questions lolThanx Saheel!!!

The best, hands down, service, products, smiles, products, juice and attitudes you will find in a vape shop in Chelsea. As soon as I walked in, I was greeted with a honest smile and explained passionate about vaping. These people really support vaping and want to help people quit smoking. I came in with my mod and wanted to buy a new mod, but Zack the employee didn’t force me to buy a new mod. Instead he gave me a tank and said why you want to spend money on a new mod when you can save extra money with just a tank. He was very honest and down to earth. You don’t find honest employees anywhere in Manhattan. I ended up picking up virgin vapor, suicide bunnies and I love Doughnut Eliquid. This is one of the few spots in Chelsea New York that you can trust for all your smoke shop and vaping needs.

If i could put a 0 i definitely would. Not only does the staff not speak average english nor do they understand it. Staff is extremely rude. As well the store is very limited in their inventory. Thumbs down!!

Amazing experience with this vape shop. Saheel went above and beyond helping me with a vape I purchased. He contacted other shops in the area for the specific one I wanted. Thank you so much!

I called to find out if you guys carry vgod tanks and the guy hung up on me. He says he couldnt hear me maybe if he lowered the Indian music he could here me so rude lost a customer here.

I went to this shop yesterday and the clerk helped me with my very first vape and we found something perfect for myself . Small, discreet , light and a great flavor . Thank youuu!

Great prices and very friendly staff !!

Zee was illin- no pressure let me shop around was very accommodating and well versed.Best smoke shop around Chelsea.

Loved the staff- she was super helpful and knowledgeable and I am so happy with my purchase.

This is absolutely the worst vape shop whoever says otherwise is lying poor costumer service the attendant doesnt know nothing about their product and when u return it they give u a run around just to exchange for something else and also everything is over priced .

Price too high special the tabaco for hookah. 250g foregular mint cost $52.00 when other place its between $15 to $18 what the heck!

This a amazing smoke shop anything you need if he don’t have it he will get it for youAlways make you feel at home he listens,never rush you to buy and very knowledgeable about the product

Love this place.. Best ejuices and top notch authentic vaping products and excellent customer service!!! Def recommend this place to everyone!

Great service and for me its a great location right around from where I work, I stopped by once and been going there ever since.

Nice smoke shopThe guy works there is really good and helpful with everything.

Max treated me kindly and helped me through all my first steps into Vapes, thanks a lot!

The guy who work there was so rude never buy in this place again !

Nice to deal with, very helpful folliws Australia in cricket

Jimmy helped me out.Nice place.

Such a wonderful place and staff

Terrible service, rude

Cool stuff

Very good excellent