Xstress Massage Spa

731 J Clyde Morris Blvd ste a, Newport News, VA 23601, United States
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Xstress Massage Spa
Comments
Mi
Review №1

They give massages and if you show them respect they will spoil you to come back ,, someone was complaining about how they run their business I have business too and I accept cash only bc cards can decline or ppl will walk out and not pay so they have rules for a big reason, if you take the time to to them they will tell you some mind blowing stories,,, Keep up the good work !!

Br
Review №2

This place used to be good 3-4 months back but that is no longer the case. The price went up $10 from $60 to $70/hour massage, they will also charge you the $3 transaction fee. They require you to pay it up front. I opt to tip in cash at the end. The main massage therapist who I loved, is now the receptionist. Her replacement is not experienced. She spent about 30 min on my back, and didnt stop until i asked if she was aware it was a full body massage. I asked for deep pressure but that resulted in elbows in my rib and harsh motions repeatedly in areas that were tender from 10 min of work. She lacked technique and spent more time rubbing me than actually massaging me. She did not use oil on any parts of my body outside of my back. I was asked to sign a waiver saying I would not dispute the transaction with my bank and I now understand why people may have been disappointed with their service. I can not in good faith recommend it. I went here as they take walk-ins, and were once really good, but with the increase in price and decrease in service, I will not be returning.

Ra
Review №3

We called at 5pm to see if they had availability to which we were asked to pick a time. We told her between 6:30 and 7:30pm. The representative said that would be fine and to come by. When we arrived we walked in and were told with zero care or eye contact that they were very busy (no one and nothing in sight) Basically shrugged away without care even when we told her that we had called prior to arriving.

Th
Review №4

My husband scheduled appointments for him and I weeks in advance and called the night before to confirm. Upon arrival the next day one lady showed up and decided that there was no one to do the massages. Horrible! Unprofessional, I do not recommend this establishment.

At
Review №5

First time and last time , you will not get the full time you paid for , and you will have to pay tips and even i didn’t like it I still gave $5 tips and she asked me to give her $10 , and I said NO! , it’s not about money but it’s not worth the tip.

Ev
Review №6

Im putting a one star because they had a damn attitude with me during the end. Even so they did a alright job but acting like they deserve a 60 dollar tip yeah hell no.

Ma
Review №7

Massage is okay on average but you will short changed your time AND THEN STILL EXPECTED TO TIP!!! You pay first so I ended up paying for 90 minutes, getting massaged for roughly 70 then asked to tip on top.

D
Review №8

Great customer service, very helpful, informative and professional. 3 different masseuse levels- student, senior, master and the price of the massage varies based on the level of the masseuse. However, they have packages that include massage with manicures, pedicures as well as facials. Price also varies based on the amount of time and services this Spa has to offer.

Er
Review №9

Worst massage ever! She just jabbed my back for 30 min with her elbows! Plus she stopped to 3 or 4 times in the middle of my massage.

Dw
Review №10

Well.. when I paid for 90 minutes, it did not feel like 90 minutes and regarding the massage, I’ve definitely had better. I guess this place could be of interest to those who like the concept of happy endings, which I was sure it was going to happen if I didn’t set the boundary.

Sa
Review №11

I was skeptical from when I called and made the 90 minute appt (due to the language barrier), to when I pulled up to the business (it looks a LITTLE sketchy). BUT....it was all made up for, once I got on that massage table and my masseuse started. There was definitely still a language barrier, but it wasnt something I couldnt get through .strong and not strong were understood as the English harder and softer, and she made sure I was doing ok throughout the massage. One of my favorite things was that at the end, when she took a hot towel and wiped off all the oil she had previously rubbed on me. I thought that was amazing, considering I hate putting my clothes on and staining them, along with putting my shoes on and slipping around in them. None of that, this time!It was top #5 best massage Ive ever received (I get a lot of massages) and top #1 best foot massage, by far. I highly recommend this place for anybody looking to relax.

Is
Review №12

Was skeptical but got a great deep tissue massage. Pretty sure they gave me an extra 15 minutes because they werent busy. Great service.

Lo
Review №13

Great therapists, all staff here know excellent techniques. Always welcomed and leave feeling great. Really focus on pain or problem area at your request.

Ka
Review №14

I would not recommend my body still hurts and I asked for deep massage only thing I liked was stones... felt forced to give tip after poor service

Ja
Review №15

Great massage and friendly staff. Due to the massuse having to answer the door I got an extra 10 min of massage. Very professional.

Te
Review №16

Wont go back. She did not listen when I said it was hurting I wanted a full body and she just focused on my back n shoulders.

Ro
Review №17

Seriously go. Dont overthink it, freaking phenomenal. You need to pay before you get your massage, and if you pay by card you need to tip before also, so make sure you tip well!

Ma
Review №18

Kathy is a responsive massage therapist. She listens to your concerns and and adapts the therapeutic massage to address the root of the problem . She even sends you home with tips and tricks to alleviate issues that may need additional work.

Ra
Review №19

The 💆‍♀️ was wonderful, she worked knots I didnt even know I had.

Qu
Review №20

Worked out the knots in my back and calves. Friendly staff. Nice clean rooms.

Je
Review №21

Great Spa! Very easy to set up appointment , excellent massage and reflexology , really enjoy the service!!

Mi
Review №22

Great massage, masseuse hit all of my problem areas. Very thorough.

Ry
Review №23

I will always go here.. Great service.. Friendly staff. Very clean and affordable.

Em
Review №24

Not a fan at all. Very uncomfortable and used only a small towel to cover you.

Ra
Review №25

One of the best massages Ive had.

Ge
Review №26

Best massage in town! Return customer here!

jo
Review №27

Great venue for shows... especially for the Jam scene

75
Review №28

Amazing massages and great staff

Ge
Review №29

Nice place. Good massage.

da
Review №30

Awesome massage friendly staff

La
Review №31

Best place I ever been.

Ir
Review №32

Fabulous deep tissue massage

Information
1 Photos
32 Comments
3.7 Rating
  • Address:731 J Clyde Morris Blvd ste a, Newport News, VA 23601, United States
  • Site:http://xstressmassage.com/
  • Phone:+1 757-907-0101
Categories
Working hours
  • Monday:9 AM–10 PM
  • Tuesday:9 AM–10 PM
  • Wednesday:9 AM–10 PM
  • Thursday:9 AM–10 PM
  • Friday:9 AM–10 PM
  • Saturday:9 AM–10 PM
  • Sunday:9 AM–10 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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