Love this place. Stephen was really knowledgeable about puffco products and helped me pick out the perfect gift for my boyfriend. Papa Joes Smoke Shop is an absolute gem in the community, and my recent visit there left me thoroughly impressed, largely thanks to their outstanding employee, Stephen. From the moment I walked in, Stephens warm and welcoming demeanor set the tone for a fantastic experience.Stephens knowledge about the products is truly remarkable. He patiently walked me through their extensive selection, offering insightful recommendations tailored to my preferences. Whether youre a seasoned smoker or a newbie, Stephen makes sure you find exactly what you need. His expertise extends beyond just the products; he’s well-versed in the latest trends and innovations in the industry, which is incredibly refreshing.What stood out most about Stephen was his genuine passion for his work. He didnt just push products; he took the time to understand my needs and provided personalized advice. His professionalism and dedication to customer satisfaction are evident in every interaction.Additionally, Stephens friendly and approachable nature makes the entire shopping experience enjoyable. He creates a welcoming atmosphere where you feel comfortable asking questions and exploring new options.Overall, Stephen at Papa Joes Smoke Shop exemplifies exceptional customer service. His expertise, passion, and genuine care for customers make every visit a pleasure. If youre looking for top-notch service and a knowledgeable guide in the world of smoke products, Stephen is your go-to person. Highly recommended!
Great store, cool and down to earth personnel. I usually get ringed up by Stephen. Hes given me the rundown of almost every product behind the glass. Great customer service, and Im always satisfied by the time I leave the store!
I love this smoke shop! I was a first time customer and one worker in particular made my shopping experience a great one! He said his name was Stephen and he was one of the nicest workers I’ve ever encountered at a smoke shop, lol Somehow even convinced me to purchase items I’ve never seen before! Def will be returning to this shop!
Had the best experience with Stephen, he was super polite and helpful. He was very informative and didn’t mind me asking questions. A very friendly happy success venture all and all. Will definitely be coming back thank you so much!!!
Met a guy working named Stephen and he was very helpful and knowledgeable about everything in the store. He pointed me in the right direction without making me feel obligated or just saying “ yea that one’s the best “ about everything like some sales reps.
Stephen was very helpful especially providing great costumer service. It’s hard to get that in some places. But he definitely pointed me in the right direction telling me all the information I needed to know! Great guy over all!
Kirstin, at the East Little Creek store, does an outstanding job representing the Papa Joe’s franchise. Her knowledge of the product and respect for each individual customer makes every experience at the East Little Creek location one to look forward to! Thanks so much Kirstin and all the Papa Joe’s employees!
Was out looking for a different kind of store with a different kind of product. Popped inside of this store as Ive been to the Lynnhaven Pkwy and Laskin Rd locations. Gave up on the other stuff and bought a few items from a friendly and knowledgeable young man. I think he said his name was Steven.. Papas Joes hasnt failed me at any of those 3 locations...
Reasonable prices, very helpful and knowledgeable staff. They aways have a good recommendation if you want it, but arent pushy. Clean and well organized.
Good selection of products and location is super convenient, right on my way home. Stephen was great, knows his stuff and is friendly. Ill be back!
16th time Ive been there for cigars and the last time I go. The one black guy with glasses has a nasty attitude,if I ask a question he acts like he didnt hear me and just stands there and just looks at me like hes retarded or something. Its so uncomfortable to just be in there period. For being a smoke shop the vibe is super off. Will not recommend this place to friends or family.
Absolutely loved everything they had Christine was amazing and helped me find everything I wanted, including some fun new stuff, really friendly people here too, will be coming back
Went in to the little creek location around 8pm and bought a rig, a banger, and bead set. The guy started wrapping stuff up as I picked it out, I paid for it, he didn’t offer me a receipt at all. I got home at 930 to give my wife her Mother’s Day present and the female piece to the rig is not there. Now I have to drive 1.5 hours back because he failed to do his job. What a poor inconvenience. I used to like papa joes. Since I moved away everything’s going downhill. Probably my last purchase.
Very knowledgeable service. Dude there named Stephen was very polite and quick to help. Ill definitely go back!
Amazing customer service help us find everything needed, they have the new puffcos an all accessories needed
Always polite and friendly shoutout to si looking out when I was having a hard time with my Apple Pay lol
I really liked the young lady that worked there. She had a answer to all my questions and was pleasant
Always a chill environment and I always get excellent customer service especially from Stephen especially
What a great shop clean well organized the staff are absolutely amazing prices are great products are great
Out of town was ready to buy some USA glass... back in 10min the sign said as I pulled on a locked door. If you are going to act like children maybe hire them instead if worthless adults
Amazing customer service and always friendly to come in and chat as well definitely recommend
Papa Joes Smoke Shop is legit, and Si is the star there! Seriously, her customer service skills are on point. She knows her stuff and hooked me up with the perfect smoking gear. Papa Joes has all the goods you need and the coolest vibes. Dont miss it, and make sure to say hi to Si for an awesome experience!
Si was very helpful, she was in the middle of doing inventory and as soon as I walked in she greeted me and asked how she could help. I asked her a lot of questions about certain products and she had every answer. She is great.
This place is great. They have everything you need to smoke and other cute accessories as well. Staff is friendly and they make sure the customers are satisfied.
My smoke shop. The Va Beach Blvd location is awesome as well. If one store doesn’t have they find it at the other.
Been going to this smoke shop for 3 years now and have never had a bad experience. My most recent visit on 4/20 was truly awesome. Shout out to Si for helping choose some glass and helping me out with a return.
Staff is very nice and friendly. Even when they dont carry a product they make a sound recommendation.
This place will FIGHT FIGHT FIGHT to make sure you get the best price
Si helped us find the perfect Fathers Day gifts and was super knowledgeable on everything in the store. Will definitely be back!
For all the hype you hear on FM99 I would have expected much more from this place. Really not much to brag about in this closet. They did not have the coils or tank that I was looking for so I settled for a disposable. The staff was nice at least
The young short girl is awesome very kind🫵🏾
Staff is always friendly and helpful. Never had a bad experience going in and always come out with great products. Id definitely reccomend this place to anyone
Their selection is unbeatable (devices,glass, CBD, D8…) prices are great, rewards program is lit, and the best part is the people that work their - they are always down to chat and help out! This place makes you wanna keep coming back!
I went in for a banger, was sold something that I was assured was the right piece and that I could come in and exchange it if it was not the right piece and it was unused. It was the wrong piece but when I returned to the store 15 minutes later the same employees told me that they couldnt exchange it, wouldnt refund it or offer any credit. Scam artists. Wont go back and recommend you dont go either. Only given one star because I have to to leave a review.
Everyone is this place is super cool, great attitude, and always wiling to help. Im stoked Papa Joes opened this shop right around the corner. I get all of my Vape stuff from here, they have the best rewards program also, I had $75 in Papa Joes money, but I used $25, so now I have $50 for a future purchase. Great company, great selection of goods, and excellent customer service!
I really got to give this place some credit. I love the location. I love the prices on my smokes. I love how native the staff is and also super friendly!! Especially Matthew! They were even kind enough to order my favorite cigarette papers after finding out they didnt sell them the first time I visited. I just love this place five stars all the way.
Ugh, I feel bad cuz Im a big fan of a competitor but PaPa Joes on the BLVD has the stuff I need Plus, their discount program works like every time I make a purchase! The one guy I usually deal with is super cool & ahhh, nice! :)
Good selection for your smoking habits. Odd location but still convenient since they are branching out still. Great customer service everytime I go and the store is always in order.
I went into Papa Joes for the first time and my last. The staff were very rude and didnt greet any customers when they came into the store, the guy was acting like he didnt even want to help me and my friend, so I wouldnt recommend this place to anyone and fyi dont put a shop in the hood and expact to be rude to people, it wont last long. Well I guess your policy is to also be rude to customers and not help or greet them when they come into your place of business
Cant keep staff. Prices are high and vip program kicks back 10% if your spending big time. Their Kratom is priced high and sources online sell the same stuff for much less. Like the opms gold costs $32 online with next day shipping. Buy 3 get one free. Papa Joes charges $52. So many people have discovered kratom extracts ease opiate withdrawal big time, not the leaf powder because it sucks and in my opinion the powders taste nasty and wreck your gi track.
Got a bad vape from this location. I took it in the next day and they were happy to gladly exchange it for me! She started going through boxes of the vape that I had originally purchased, and found that most had the same battery error issur that i I had. I Decided to upgrade from Smokz to a different brand and only had to pay the difference, very happy with my new vape! Its the Vaporesso Luxe with SKRR tank. Highly recommend! Anyways, all the staff is very friendly and I definitely recommend Stephanie. She was very knowledgable and even took the time to show me -how- to use my new vape!!
Sierra is an AMAZING worker!! Please give her a RAISE!!! Shes amazing as an addition to your vape store!!
Wonderful selection of high quality products. They cater to my individual needs and are very patient as Im new to vaping and it can get pretty confusing. Im definitely a permanent customer.
Usually have the juice i need and the pods for my valentines. Though things are kinda weird with supply right now, they are always conveniently there and open. Recommended.
Great Store!!! The Customer service is excellent there!
I come into the shot just as much to buy something as to see the amazing staff. Sierra T., Cristina, and Steve💗
Give Si the company and every other corporation in America!!! She’s absolutely amazing and made my entire day
I have passed this place so many times and finally decided to go in and I have to say I was very happy with my experience! Matt and Steven were huge helps and I will definitely be coming back again soon!
Very friendly and knowledgeable staff but one employee would not shut up and kept me there forever
Always clean and helpful staff, very knowledgeable. I love the selection and they have pet friendly CBD options that have helped my dogs significantly
Got a gift for a friend here. Nice people working behind the counter. Large selection.
100% mark up on e-juice, employees are usually to busy talking with each other & dont appear to eager to help you. Always trying to upsale you on things you dont need.
Its convenient amd close to my home. The people that work there are really nice and helpful
Good Prices. My go-to glass shop.
Great Customer Service. HIGHLY RECOMMEND!
They are very informative and go the extra mile to make you satisfied! Thanks again ‼️
Love this place people are so chill and nice and they help you figure out what flavors are best
Compared to other smoke stores head shops they just dont have anywhere near the same amount of different Variety of things
The little creak shop is dope lot bigger than it looks good stock and pritty ladies
Nice laid-back and they had a pretty good variety of different things
Cool place. Friendly staff.
Friendly staff.
Disappointed because the vape I bought leaks and the one my wife bought gets hot when trying to use
Wonderful people and place!
My favorite smoke shop 👍
Knowledgeable staff and quality products equal awesome experience!!!
They have exsilent service and all kinds of glass products
Great place to for your smoking needs
Great selection and knowledgeable staff
It is near home, the prices are not much better than a regular store
These kind people were a pleasure this morning. I will be back.
Great customer service clean environment
Theyre very nice there
Decent prices, good people
Great products and prices
Very nice and helpful staff😊
Really clean and friendly help
Super nice people
Nice place....nice people
Friendly atmosphere
Great guys