The Spa Northbrook

The look of this place is very deceiving - it doesn’t necessarily give you a feel of a professional spa, but my 90 min massage was amazing, especially for the price. I got a gift certificate to here so didn’t know what to expect. Walking in and seeing massage beds made me a little timid, but then I was taken into a private back room which was a lot more relaxing feel. Other reviews say they felt “beaten up” or rough but I would compare the massage to a Thai deep tissue. It’s not for everyone, but you can ALWAYS tell them to lighten the pressure. However, I enjoyed all of it. What was really nice was the variety of the massage throughout including hot stones! Definitely recommend to others! Just need to remember to stretch later so I’m not as sore 😅

Unfortunately the main spa went out of business in a short period. My sister and I enjoyed getting a massage there, but my pedicure and manicure was lacked the quality I get at Kelly Nails in Evanston and a new place I go to in Buffalo Grove. They still do massages on the first floor and they are very good at that.

**BEWARE** Unprofessional Staff and Painful Massage. I asked the masseuse to not massage too hard multiple times the team went on to laugh and the masseuse continued to massage so hard that I thought my bones would break. Its like every time I told her that shes using too much pressure she applied more. She was very unprofessional. This place should be shut down for how theyre running things.

I experienced a much-needed and very relaxing & quiet massage. I chose 40 min session and it was just right. Price was reasonable. I also have recommended it to my friend. I hope they stay open so I can return.

They were very accommodating. I went in for a hot stone massage, of the entire 60 Minutes this hot stone portion was maybe 5 or 10 minutes. I also wish they would have worked on my feet a little bit more and my lower back. The lady was very nice. but again, I would have assumed a 60-minute hot stone massage , would have Incorporated, a longer portion with the hot stones. although I did still feel relaxed when I left. She started shortly after my appointment was scheduled(5mins late) and finished before the allotted time by 4 or 5 mintues.

Best deep tissue massage EVER. I get very intense muscle spasms, especially in my neck, and Kia has helped me tremendously. Many massage therapists don’t use enough pressure (even when I ask), but she listened and applied the perfect amount of pressure. If you’re looking for a real deep tissue massage, she is the one to go to! I have seen one other masseuse there and he was very good too.

Terrible! Worst massage ever. No one speaks English, massage was very painful. I was supposed to get a hot stone massage and she just used lotion. Then when she went to give me a scalp massage, she scratched the hell out of my scalp and still had lotion all on her hands!!! Mind u I had just washed and blow dried my hair prior to coming there. this was a joke. Clueless bunch of people working here. If i could give zero stars I would! DO NOT go here!!!!!!!! Notice the only people writing good reviews are Chinese ppl, so must be their family and friends trying to put in a good word for them. Don’t buy it!!!!

My mother and I had a terrible experience. We got a massage and facial. Each of our technicians were rough and we felt beaten up. My lady also said “ok we are done get up” and I felt rushed to get up quickly which of course made me dizzy. My mom felt like she was choking during her massage. When we walked back to the front, 4 technicians and the lady behind the desk had their arms folded telling us to pay. We had just walked to the front. They then told us to make sure we tip. Honestly, I have never had such a bad spa experience from beginning to end.

O came in for a pedicure and was not disappointed in the least. My technician was patient, thorough, and professional. The ambiance is relaxing and the space is very clean. No rush job here. They take their time to get everything right. So glad I came.

I had a 90 minutes deep tissue massage there in the store, it was amazing. I love it. This is the best place I ever been. I really recommend everybody to go the most high-end place to enjoy the services. They also have the nail services too.

Bought a Groupon and it was terrible! Not only were they rude but the place seemed a bit off. No one spoke English and it felt as if I was a nuisance and not a client. The massage hurt a lot. It was the most painful massage I have ever received. I have had issues with leg, back and feet pain ever since and can only relate it back to this horrific experience. Look elsewhere

Had an amazing 10 min chair massage for only $12! She was able to get out most of the major knots in my shoulders.

My third time coming here to find the place completely empty and them telling me they cannot serve me because no one is working. All I wanted Was a simple manicure. Not trying this salon again.

Relaxing environment, courteous staff, and great massage therapists. Take advantage of the awesome first time customer deal if youre interested in trying this place.

My name is Sebastian Benitez and I went here and when I got in the massage chair and they started rubbing my back they said I was making too much noise. they are just a bunch of mature weenies!!

Nice place to get a quick, good massage. Staff was very friendly and the place was relaxing.

Manicurist cut me...twice! And then had the nerve to suggest I just had sensitive skin. First time I ever left zero tip.

Really high-end and relax spa place with private room , massagist is professional, which I can do nail polish and color change after body massage.

Amazing massage, fair prices, peaceful atmosphere

The best massage place I have ever been to out here in Illinois. I would recommend this place to everyone I know.

If you want a real massage this is the place to go ask for Sophie she is awesome

It was very relaxing, I had a very good time! It was very calming let me relax to the fullest!

WONDERFUL!!! I get the 90 minute for $85 and its well worth it! The BEST around!

Came in for late night pedicure and the staff did a very detailwd job

Affordable and worthwhile service!

Great place for a good massage

Great job

Not the same without Macys!!!

Ask for Sophie , one of the best

Professional and friendly staff.

Great massage

Disappointing