Very courteous. Answered all my questions. Made sure I had what I needed. Wouldnt make an exception for my birthday because it was 2 days ago but I suppose that shows integrity.
These guys have the best customer service. A great selection and very knowledgeable about the products that they sell.
Great selection great staff. Been to every place in Omaha and their hospitality is top notch...to add on to my previous review these guys go above and beyond to make sure you get the best experience I bought a disposable vape left opened it and it was burnt beyond burnt brought it back showed the worker and he replaced it without questions and the new one was great just got a bad apple and it happens no other shop would do this... highly recommend my girlfriend constantly switches vapes and they are always there to help her find something new. THANKS KURE
The staff was knowledgeable and extremely helpful. Today was my first visit AND I needed some extra attention. Even when it got busy, the staff was extremely attentive to everyone in the shop! I was definitely impressed with the professionalism. I recommend this store 100% to anyone who wants to make the switch.Thanks for the awesome experience once again, Shawn.
Started coming here s little over a month ago and I just love the selection and most importantly the customer service you get from the time you walk in to the time you walk out they have a a good point system to where I have saved 10 on a few purchases I bought a bad disposable vape and they took care of it with no questions asked they are very good and very amazing people this is my only place to go to buy vapes
Awesome service, product and people! Unlike some others Ive experienced, the employees dont just glare at you until youre ready. They actually want to help.
Everyone here is always so friendly and helpful. Any time I go in, no matter how vague my idea for a juice I want, they always have a good idea of what Id like and I never leave feeling like Ive been pressure into buying something. Theyre very knowledgeable about their products as well which is a plus for a vape newbie like me. Definitely will continue to go to these guys while Im still in omaha.
Was not able to find the type of CBD i needed around my rural small town. Was in Omaha and looked up a CBD store near me. call them to see if they carry the type I needed and they didnt but referred me to one of their other stores and Im so glad they did! I got exactly what I needed and learned a few things! Their store is very clean,easy to get to and parking is easy. Prices are right on and the employees were super helpful, knowledgeable and so nice! I will definitely be back! Thanks so much Brad and Scott! 😊
Wish I didnt have to give any stars,have been going there for six years. They recently changed the name and staff. This new place sucks. The general manager is rude as hell has no customer service skills. And they no longer honor their sales return policy. I WILL BE TAKING MY BUSINESS ELSE AFTER SIX YEARS... WOULD NOT RECOMEND THIS PLACE TO MY ENEMIES LET ALONE ANY FRIENDS.
Best stores and specifically this one! The staff is over the top. They truly care about your vaping experience. I love going in there and its never a bland visit. Great selection of juice, replacement glass, coils, and anything you could need. Their house blends get a bad rep on others commercials but they are on point! I always suggest this location to anyone who asks. I wish I could more stars.
Alohma has always my place to go, brought a friend here as a first time buyer and PATRICK was fantastic. Wonderful representative. Very knowledgeable, friendly, funny, and got him set with exactly what he wanted for cheaper than what we expected.Wonderful experience!
Very friendly and knowledgeable staff! Went in looking for some juice and coils, started talking about CBD and Delta 8. Left with some amazing Tranquil Earth brand Delta 8 candies that work better than any other Delta 8 candies I have tried from other places! I wont shop anywhere else!!
Just went to this location to get a new coil. Once installed, I was getting a bad burnt taste when firing. I went back to see if they could help and they were just gonna give me a new one at no cost. Instead I asked about upgrading since the one I had was giving me some trouble after being dropped. They were amazing in helping me choose a new kit with everything I was looking for and well within my budget. Love my new kit and would definitely recommend this location!
Had to drive to Ralston to get coils though I normally shop on 50th and dodge. I bought my tank at Alohma, so anticipated coils wouldnt be an issue to find, but, limited supply could be covid related I guess? I also called the store in advance to make sure they had what I needed. Phone rang more than 10 times with no answer. I prefer them over the competition however and feel they sell the best products for vapers.
They have my delta 8 disposable here and I absolutely love it. It helps me with my anxiety and it helps me get through the day when I start out not having a good one. I recommend 10/10 the Blue Dream Higher Society rechargeable disposable. Great taste and it doesnt make me feel like Im dying from coughing.
Great staff, amazing store. Love it. These guys and gals really know whats up in the cape nation. Always freindly and greet you as you walk in the door. Feel comfortable coming in here even if you are a newbie. They will talk to you in a way that you will understand and with a no pressure approach. Very cool people.Wide selection of capes, tanks juice and accessories. Give them a call or visit. Lots of goodies here. They even have a Keurig!!!!!
Amazingly helpful and knowledgeable staff. Unlike the normal sales tactic of suggesting an unnecessary upgrade the guys actually pointed me to a superior product that better suited my needs, and it was one of the cheaper things They had. I can only give five stars because there are not 10 available. And the fact that it is a local non corporate spot was icing on the cake.
E-juices dont really taste right in my opinion. Ive had better at other places, my issue was with the lack of knowledge the girl they have working there has. I purchased a new tank got home filled it up put it on my mod and it wouldnt work I fiddle with it re-read the instructions to make sure Im not missing anything and in very fine print on the back it says not for mechanical mods. 35$ well spent... the thing that gets me is I asked the girl at the counter if the tank was any good mind you I was holding my mod vaping the whole time. Her response was oh yeah its really good. Perfect for you. No where on the package does it say anything about not being able to use on mods. If youre going to sell something you should know your product in and out. It prevents these issues. Atleast organize sections so your employees know what theyre selling to their customers... Now I have to take time out of my day to drive back there with hopes that they give me my money back for this thing I cannot use.. :/ Not something as a 3rd shifter wants to be doing...
Amanda just set me up with exactly what I was looking for. She was very knowledgeable, asked all the questions she had to so she could make an informed recommendation, and didn’t try to push me to get something I didn’t need. I’ll definitely be back!
These guys know how to do their jobs. The variety in staff allows customers to feel comfortable with the person working with them , and that person will always be knowledgeable and kind so they can help you with exactly what you need. Not to mention the killer atmosphere.
Love their products and friendly atmosphere! Knowledgeable staff and dont mind when you just chill for a few hours! Always clean and bright inside each location Ive been too!
Great service! The entire staff here is always very happy and helpful. Theyve walked me through just starting everything from just starting to vape and continue to help now.
The staff make this store a 5 but the prices are high and even with the sales, you can get way cheaper elsewhere. If you dont mind paying a lot more then come here and meet the great people. They will get you fixed up with whatever vape related things you need.
Alohma is a great Vape shop. The staff are friendly and extremely knowledgeable about the products they sell. They are helpful and have so many flavors of vape juice that you can try before you buy. Im happy I came to Alohma and I plan on returning in the future.
I love this location! Great people, they always help my fiancé and I out . Great prices , great location and great people ! We love everybody here especially Patrick! Thank you so much for all you guys do .
This is a very nice location that is right off dodge and easy to get in and out of. They have a larger sitting area so you can take your time to test the many flavors they have for sell. The staff was friendly too and made me feel welcome despite being a novice with vaping
SUPER helpful staff. Everyone is nice and friendly and willing to help you figure out what you need or what works best with you. When you walk in theres a pleasant cloud of vapor, which youre welcome to add to. Ive yet to have an experience that Id describe as anything but excellent. Open and friendly environment, a couch to chill on and a large selection of juices to try out to see what types you like most. The staff is very knowledgeable and are always available to answer questions about vape mods, parts, vaping tips and to repair a vape that you bring in. Its always a pleasant time here
I cant remember names but the staff was super friendly and helpful! Good juice selection at a fair price! Im new to town but they won my business while Im here...
The employees are knowledgeable kind and helpful. Very professional.
I mainly shop the Manawa store. I have always great service from the staff. Kyle is my favorite and the girl with long colored hair.
Finally getting back to my e-cig usage and getting away from cigarettes and I gotta say: Michael, Jade + the whole Alohma staff couldnt be more helpful to and welcoming of us vaping noobs.Having been in sales as long I have, its really refreshing to walk into a business knowing very little about a product but leaving feeling confident in my purchase due to these guys not only educating me on the dos/donts, concepts, and expectations but also their humble professionalism, friendliness, know-how, and the honest, no pressure/only buy what you need atmosphere they create.Quitting cigarettes is a hard thing to do for most (definitely for me) but these guys will show you its actually not so difficult if you have the right knowledge/tools + good people backing you up.Edit: forgot to mention the super consistent discounts and specials on their juice and devices as well as the awesome attentiveness from the staff - even when theyre busy, everyone is treated with the same amount patience and advice.
Brad is awesome and the place has a ton of juices to choose from but Brad definitely made me want to continue doing business with them
Only come here for my vaping supplies. Christian and kevin are awesome they go out of their way to make sure i get everything i need and keep me informed about products. They have endless knowledge and are more than happy to answer any questions!
Bought a tank yesterday for my smok mod and it leaked like hell.Called Patrick and Shaun telling them im a otr truck driver leaving for LA tmw morning and cant just pull into a vape shop with a tractor trailer ( I live in Omaha ) and this has to be right .Came back in this morning and they didnt screw around , they put a new tank on and no leaks since .Good people ! ..aAAA plus .
My wife bought a mod here and it broke within warranty time. Had a wear spot on it from her ring and was told it looked to be droped because of that spot and could not help her. Was told by another shop they would have taking care of me. In the same situation with them now. Had a friend say he likes this place so give, as a x-vaper, a 4 star. I cant afford a new mod every couple months on top of juice, coils, batteries, cotton, and all that goes with it. If the mods lasted or were replaced under warranty, at the least, i would vape all the way.
Employees very helpful and actually know what they are talking about when it comes to vape products. Tons of juice flavors. They also have a vape bar to try all the flavors they sell overall great service. They dont sell coils for rba tanks and no 810 drip tips
I recently started coming here and the service and prices are amazing ! Patrick is super friendly and knows what hes talking about! Definitely will recommend to friends and family !
Always super helpful. There’s a lot to vaping and they answer every question I have. Awesome customer service. Only place I go to for my supplies!
Patrick is the best, its nice when a clerk listens and not just tries to sell you what you dont want or need. Best Alomha in town!
What can I say about Alohma? These guys are the most helpful people you can find at any vape shop in town. If youre looking to stop smoking, or just for a new place to pick up juice, this is where you want to go.
So lets be real. This is not the least expensive vape shop in town BUT it does have the best customer service. The staff knows their stuff and they go above and beyond to help out. Ive never had a single issue that the staff has not completely resolved.
Great customer service
All of the Alohma Plumes locations are great. Staff is always friendly and helpful. Great prices, service and selection.
Been going to Alohmas for my vaping needs for a few years now. The staff is always knowledgeable and offer all sorts of helpful tips. They have the most recently released products available for all levels of vaper, from beginner to the obnoxious guy that wants to be a human fog machine at your house party. I recommend anyone who wants to stop smoking to step into alohma to get setup with a new vape. After being a smoker for over ten years I have my slips, but I always feel better with the vape and alohma is there to help. Did I mention they have their own juice blends in house?
Been here a few times, only issue Ive had is that they gave me the wrong coil for my vape after saying it was correct. Overall still pretty great
Was really helpful with the knowledge and helping me get a vape and wasnt trying to get me to buy just anything that was way out of my price range and I respect that and the customer service was phenomenal
The lady who helped me was overly pretentious and a complete asshat, not only that their selection and prices suck. Not a store I would recommend to anyone especially not the newbie buyer.
I was having problems with my smok mod and Jesse helped me out, by getting me into a new mod right away its a great place to go for new mods and tanks and help on getting you equipment repaired
Excellent customer service and a fine selection of vape products and juice. Everyone is always so friendly there.
Super cool and helpful staff. They do theyre best to help you and it shows. Would recommend to anyone who is looking at quitting smoking
Best vape shop in Omaha! Amazing vape juice selection with many tasty flavors. They also carry quite a few mods and builds
Great store and an expert staff! They always take care of me at Alohma!
Friendly and knowledgeable staff who wont sell you things you dont need. Will do their best to provide you with what you need at the most affordable price.
Great shop. The staff is awesome. Definitely a go to when in the midtown area
She went above and beyond the required service and put new o rings in my tank so it would stop leaking I highly recommend this place to anyone who Vapes💜
Very knowledgeable and friendly staff. Pretty good selection of juices and vapes
Great service and wide selection. Go to them for all my vape needs and love juice selection.
Everyone that has helped me at this location is very helpful, and knowledgeable about the products they sell.
You guys are great. Love coming in. Just wish you had longer hours on days like Sunday.
The staff is always extremely knowledgeable and helpful
The staff is friendly and knowledgeable, the array of products is vast, and the prices are very reasonable.
Christian is a Great 👷 worker.midtown shop. Keep up the work you will prosper!
Very helpful staff if you have questions about mods or juice a great selection of juice and mods go check them out
The staff there is very helpful and have alot of knowledge about the products they carry
Ive gone twice. Both you men were very helpful. Donn
Alohma is the best! Great customer service and the staff is very knowledgeable and helpful!
OMG I love them they are sooooo nice and understanding when it comes to what you need
Great store, great staff, believe his name was Christian, great service
The staff is super helpful and friendly!
Always helpful and willing to address any concerns. Juice starting to go up in price..
Great place to grab and go from. Excellent selections and average pricing for the area.
Friendly and helpful Staff, good supply of accessories, good prices!
Very nice staff and a great selection of products.
Just window shopping today but nice selection of items here
They where good at telling me what vape would be best for me
For a prince glass, tip, 2 batteries, and juice it costed 62 dollars!?!?! I will never go there again!!!!
Great place for Vape Gear! Patrick is the BEST! Ask for him!
Very helpful and knowledgeable staff. Coming back every week!
Great staff and all round great place to get vapes from
Friendly, helpful staff willing to answer any questions you have!
Friendly always treated good when I come best fluid
Very helpful and knowledgeable people big variety to choose from
Great staff. Very helpful and knowledgeable
Very informative and friendly guys. Very helpful. I like it here. You guys are great
Been frequenting them off and on since they were plumes.
Great place. Always treated well
Yay! They finally have USB-C mods!
Good value and helpful staff. Love the Hellfire.
Very friendly helpful you couldnt ask more from a retail outlet
Go there every month to stock up! Love it!
Best place in Omaha for vape juice and accessories : )
Awesome products and prices
Ken is awesome he kniws his stuff
If you want good vape juice at a good price, this is where you get it.
Friendly customer service. They know their stuff
Friendly associates, very helpful.
Nice place. Very friendly
I would like to crawl up in this place and live.
Great place very friendly
Best vape shop in the metro area
Best customer service ever!!!!
I wont go anywhere but Alohma on Dodge!!!!!!
Very helpful staff.
Very professional and polite
Christian A. was very helpful!
Patrick is simply amazing
Grate place to get your vape on
Very friendly
Not my cup of tea
Always The Best!
Great place
Good service
Very helpful
Great people
Ok
Awesome
Best customer service!
ALWAYS the Best