I have been coming here for a while now and I have to say that every time I’ve come in here they’ve had exactly what I’ve needed. I’ve gone to other places to try to find the glass needed to replace on my mod but have not been able to find them anywhere else but here. Also they keep in stock some of the higher end Vape juices which is great my favorite just REDS. I have never been disrespected or treated wrong at this location. I have read other posts regarding E cigarettes and purchasing them and some people need to know that when purchasing an e-cigarette and a rapper that once that is opened it cannot be returned. The same thing goes with cigarettes once you purchase a pack you cannot return them. So overall experience at this location is fantastic. This is a real Vape store. Stopped in there today to find the glass for my Zeus tank and he had the perfect size that I needed after searching all over Orlando after they closed last evening. Thank you. Update still #1
Ive been purchasing liquid, mods, coils and tanks from these guys for years.Its my go to place as I find the staff to be laid-back and knowledgeable.While I cant promise to everyone that their experience is going to be the same as mine every single time ( depends whos working that day ), I can say that youll find a nice selection of e-liquids (nicely presented on a menu), mods, tanks and coils.Additionally I found that Codie Traxler to be always willing to help, knows his stuff and makes sure you get the best you need.Overall great place to get your Vape on! :)
Just left eSmokerOnline Vape Shop and had a great experience, getting tons of recommendations on devices, and ejuice flavors and types. The two gentleman, John and John were very professional and friendly. When I go back and see the two of them in the store at the same time, I will be sure to say, Hello, John John! Thanks for your help guys!
Great experience even though Shaq was unable to initially help me find a new glass replacement. After browsing around the wide variety of in stock tanks available for my VooPoo he went over his favorite list versus most popular and gave me ample time to make a accurate choice and color. Went with the falcon as it held the most liquid for my price range and the reviews were well also. Atmosphere was very cool with the colors and music was on point. Shaq thanks for making a new customer look forward to shopping again for sure.
Stopped by while visiting Orlando area, nice store, very nice guy working that day. Will be our go to vape shop when in town.
I had a wonderful experience when I shopped here. The staff was very knowledgeable about all of there products and led to pick the right disposable for myself. The prices are affordable, and the products are premium. I will definitely come again and recommend to a friend.
Everything was great until right after we left. Tested the e cig in the store and it was fine. Drove down the street and the light on the cigarette stayed on. Smoke was everywhere. We thought it was going to blow up. I walked back in and they did nothing.I tried to show them that it was smoking and incredibly hot. They did not care that this happened . Did not even look concerned that they were selling dangerous products. I advise that if you must buy here, stay for as long as possible and test the cigarette for a while. Better yet don’t buy here!!!!!!!!!
Ordered several items and received them all on same day much faster than anticipated. Wife and I have been searching for a quality shop for some time now. This is definitely our new place. Fast delivery, quality products!
I like the new management. They didn’t have my coils and called them in to the wearhouse then had them the same day. I love the point system! Almost have enough for a new Mod. Friendly staff that not only primes for you but also is interested in your use. They seemed to care about what I needed in my vap how often I used it and at what voltages. They didn’t sell me something just to sell it. I find it very responsible in a business. I gave a 4 start because it’s always cloudy in there.
Nice decor, I dont go to these smoke shops much, but I needed help with delivery of my medication. I went in looking for a charger and learned so much from them. Thank you for taking the time. Besides all the usual products (well displayed and a large selection) they carry CBD. This may be old news to you but not to me. Nice store, upscale but usual prices I think, good and helpful service. Great place to go and get help and answer questions. Great place for for the ladies, did not get feelings of sleaze. My 2 cents, hope it helps.
I started out at this shop and the one at Waterford when I first started vaping about a year and a half ago. The staff was always super nice and knowledgeable. For anybody who is introverted there are a couple of staff members who are SUPER extrovert and will be very off putting to anybody with an introverted personality.The place is always clean. They rock a club type of vibe with their decor, so if that is your thing youll enjoy being inside their stores.From what I tell they encourage hanging out inside the store. They have stools up at the counter, as its set up like a bar, to try out your different flavors. They also have leather sofas and chairs to lounge in. While this seems nice, the problem here is that often times Id go in and the staff would be locked in on a conversation completely unrelated to vaping and Id have to stand around and wait for them to finish. This is either by staff who are a bit unprofessional, or those who havent mastered pulling away from customers who dont understand that a business needs to be run.Youll be paying a bit more for everything here, as is the case with most brick and mortar stores. Juice and gear can be found at online retailers for much, much cheaper.While I still pop in here occasionally and will likely continue to do so, Ive stopped coming here for my juice. There biggest problem is the inability to keep a solid stocked line of product. 9 times out of 10 when I go in they are either out of the flavor I want, or the nicotine % that I want. They are incredibly unreliable with this, and I suggest calling ahead before stopping in.edit: I have decided not to ever come back here. They can not consistently stayed stocked. It happens so much to me that a staff member even commented on it, saying i know, sorry this always seems to happen to you. Yes it does, and youve lost me business for good. i wish the business well, but i will stick to online retailers where juice is much cheaper and always available.
The owner doesnt care one bit about his/her customers. I GOT ROBBED. Went in to spend the little money I had on a bottle of juice. The employee accidentally gave me the wrong bottle. I ran out of juice the night before so i was eager to open my new bottle. As soon as i took a hit I realized they gave me some disgusting menthol flavor (i hadnt even tested this flavor). If you arent familiar with a brand there is almost no way to tell the flavor without opening the bottle or looking it up online. To make a long story short they offered me 15% off on my next bottle and refused to do anything more. I cant blame the employees.. they have been good to me. I assume that its some stingy owner not allowing them to keep customers happy. Just bought my first pack of cigarettes in months because of these guys (cant afford ejuice right now since i got robbed on my bottle).
I had just moved to this area and went to the old location which is like two stores down from the real location.... I was stressed with the new job and trying to buy multiple items and the service was fabulous. They always have what I need and recently I had a family crisis and was in super panic attack mode and the juice recommended had gotten me through one of the worst weeks of my life. I will not shop anywhere else ever. I only want to apologize for not naming namesand that is my bad.
Great little shop. Have what you need and are very helpful to get you going.The prices are superb, I got a nice setup and spent under $50 including a 15ml bottle of E-liquid. Highly recommended. They will have my business indefinitely.
My Rave. Always very friendly during the interaction and they are knowledgable for sure. Theres always someone quick to help you, and they have always had my e juice. My Rant. Sometimes getting the knowledge out of the staff can be more difficult than it should be. Also, no one has ever said goodbye or have a nice day etc.Overall one of the better Ecig stores in Orlando.
The best customer service every time. Large selection of e cig products. All of the employees I have had the pleasure of dealing with where friendly, knowledge, and dont pressure you to buy what you dont need. I found these guys on complete accident lucky me I found a awesome shop.
Love this place, lots of liquids to try and tons of batteries, mods and atomizers available. The employees are very knowledgeable also. Brought a few of my friends to get them to switch and the employees explained to them their new ecig better than I ever could.
I really liked ESO when they were an online company only - they were great with questions and their customer service was excellent. And, NOW, theyre in Orlando with a real store. I loved my first visit. It was awesome to go in and talk to real people and see hands-on what they were selling. Lovely people, cute store. If youre in driving distance and are on-the-fence about e-cigs, make the trip. Its worth it.
The customer service is top notch, the prices are highly competitive, and LinZ knows how to cut your flavor wick now! Go there now and make tobacco a part of your past, not your future! As of 8/8/13 Ive gone 4 weeks without a single cancer stick. I couldnt feel cooler.
I have visited this location a few times now after moving to Orlando from Chicago. I have never experienced such a high standard of customer service in this industry anywhere else. Plus, the selection is impecable. They have a wide variety of authentic joyetech products, egos, 510s, and mods for the advanced vapers. And if you are looking for a new juice to try, this is the place to go. They have a wide variety of flavors, in many different nicotine levels and combinations. So, if you are new to electronic cigarettes and vaping, or if you have been vaping for a few years like I have, please stop on in and check out the great selection and enjoy the exemplary customer service.
This place is a total scam. They charge 2x normal price on all vape juice. They will sell you discontinued hardware and tell you coils are no problem. Truth be told, Kaley is the biggest scam liar ever. This place is terrible.
Worst es cig store ever !!!! Prices are way higher than normal and the cig started smoking and would not stop had to throw product out the window my car was completely Smokey . This place is selling subpar products for way over price. And they did nothing when I told them!!!
Due to my baby sister loving me and wanting to help me stop smoking she bought my husband and my first 510 mega. I have been with eSmokerOnline for 16 months and neither one of us have touched a Cigarette since. Best prices, best products that I can tell just from checking it all out. Ive had excellent service and The Team has always been wonderful to help me when I am unsure of how to use or take care of my e-cigs. It just keeps getting better. Thanks eSmokerOnline for the go to place for your vaping experience.
All products Ive bought are of good quality juice. Shipping is also swift!
All I can say is great customer service! My first tank was ProTank II had some dripping problems came in a week later they figured out the problem that the coil was worped, without asking to buy a new one they changed it for me for free!They have my juice watermelon frost was a little scared that they would discontinue it but just came in today and had it!I think they need to start selling Ohm Meters for that is the one thing they do not have for sale!Prices are good some online places will have some items cheaper, but wont have any explanations for these pieces and no customer service.Set up now is the Iclear 30s with 1300 mAh Vision Spinner watermelon frost 50/50 eventually will get an Innokin MVP v2 for this tank, but project will be RDA atomizer and will be getting the Mod and battery from eSmokerOnline
Had been wanting to get a real vape kit for a while, and saw this place quite by accident. Customer service-wise they make the effort for real. I kinda felt that at times there was a bit TMI, but its always better to have more info than not enough. Have to admit I kinda liked the shoe-gaze atmosphere of the place.When I went in, I had 1 1/2 packs of American Spirit. Im not touching them and kinda hoping I can return the unopened pack. This stuff isnt those weak-*ssed e-cigs, these can be customized to your taste. I smoked 2 packs / day pretty regularly, and Im sure that this is a better choice health and money-wise.Conclusion - I dont see myself buying another pack of smokes.
Best vape store around. Has a lot of coils for a lot of different machines. Focus on the vapes not the other smoke shop stuff. Professional
I moved to Orlando 1 month ago an have been struggling to find a new go-to shop. This place was recommended to me by a coworker and I am very happy to say Ive found my new place. They have an extremely knowledgeable and friendly staff and a quality inventory of products. By far best shop in Orlando.
These guys are my saving grace!! I was a pack a day smoker for over 18 years, I started vaping on June 14th, 2012 and have not had a cigarette since. They have great offers/specials and e-cig gear. I will not shop ANYWHERE else. The staff is genuinely helpful and are not in the business to just make money, they are there to help people with the difficult transition from cigarettes. If you want to live a successful smoke free life, this is the place to start. I have tried everything from the patch, gum, medication, etc...and NOTHING worked for me. This not only gives you the nicotine your brain craves (in smaller doses) but also the oral fixation and smoke release you crave. There are no carcinogens or tar that are soo detrimental to your heart and can cause cancer, only nicotine. If you have never tried it, maybe this is the time to.
I just bought an ELFBAR Blue Razz Ice BC5000, the service was great, but the product is probably defective. You cant get satiated with every sip.
I looked around and tried a lot of different e-cigarettes for over 3 years before discovering Esmoker Online. In my opinion E-smoker Online is simply the best e-cig supplier available. Ive found that their products are top of the line and they back that up with great customer service. They also have an incredible selection of every type of e-cigs, e-liquids, starter kits, replacement parts and accessories. Esmoker Onlines prices are very reasonable and they ship out your order quickly. If I order on a monday, the order always arrives on wednesday, just 2 days later!
I wish I could give more than a 3 for service. I have always found them to be so helpful. Always answer emails no matter how small the question. Had a problem with a battery one time and they called me. Almost unheard of for a company to call and personally talk to you. Took care of the problem in a fast personal way. I always know I can depend on this company to give fast service and have a variety of items for me to try at a reasonable price. Cant ask for more from a company!
Had no issue with the vendor. But they sell Vision products and we all know Vision is hit and miss. Mostly miss. The tank on my ViVi Nova cracked in less then a week, the design also had me smoking more rubber then I vape e juice. It was expected and I didnt even bother testing the customer service on it. I just bought a Genesis Atty and left the Vision junk for the fan boys.
I purchased a Kanger ProTank mini from this establishment online. I used it once and halfway through, it started leaking where the pyrex meets the metal. Second filling came totally out overnight. I contacted them about the disaster to be told This is a known issue with the first version since it is glued and the juice eats the glue. The updated ones are not glued. So I asked Then? Im stuck with this beautiful piece of crap? and was answered Yes, Im sorry. To me, that was horrible customer service. I didnt expect a free tank, or even a refund. I DID expect they would make SOME attempt to make the situation right. I was sadly mistaken to expect that. Will never purchase from this vendor again and will tell everyone I know about them. Diane in VA
I have purchased from eSmokerOnline several times now, as Im very pleased with their products and prices. Also, should I have any questions at all, Im able to call their customer service and they are very patient and will stay on the line with me until every question is answered. Will continue to do business with them!
The best customer service and products! This company makes quitting smoking easy, I know I can count on them. Orders arrive in three days and quality is excellent.
From the very first time I walked in the store I felt the love A few different faces have come & gone but the crew that is there now is top notch. James & the crew go over & above for me & my family!!!! Thank you & vape on vapors !!!
Very knowledgeable friendly staff and prices are pretty good and they have precisely the Disposable Vape flavor and brand that I was looking for they even had the larger version of it so it was a great visit
Love this place. Employees very friendly and knowledgeable about all products they sell at the Waterford Lakes store. I highly recommend this store. This was the best way to stop smoking cigarettes for me, could not stop before.
Without a doubt the most qualified vapor specialists in the Orlando area. Justin and Marcus are beyond accommodating with their clients and are chock full of information.
JD was absolutely amazing. Exact definition of exceeding expectations, going above and beyond spending all the time needed to explain the ins and outs along with dos and donts. I have been to many e cigarette distributors and this is by far a must if looking to purchase.
Ive been to the one on Alafaya in Waterford Lakes. The staff is very chill and knowledgeable about vaping and are very helpful. They have a great variety of flavors and mods.
Sold me the wrong item then what I asked for, then told me there was nothing they could do cause they charged me the right price for that item even tho it is not what I wanted or asked for. (Guy helping me was not rude or anything but I still left with no resolve to the problem)
I am kinda new to vaping and this place by far is the best ever they will take the time and show you everything you could possibly want to know from what tanks or batteries work best for you I would reccomend anyone looking for a friendly shop with very knowledgeable staff go here.
Great place for all your vaping needs, friendly and knowledgeable staff clean, cool environment and the best prices around.
I have to say their customer service is top notch !! I was in search of products that I couldnt find else where and John ordered it and I had it within a week !! I really cant thank John enough !!!
I ordered from them online and had a few hiccups with my order, but everything was resolved quickly and efficiently. I love that. Will be ordering from them again in the future. 🖤
Update: this place doesnt blow and Im not sure why I ever said it did. Its a good shop and I enjoy being there. If you go youll have a good experience, Im sure of it!
One of my favorite vape shops! Staff is very friendly and knowledgeable and always gives perfect suggestions for what I’m looking for!
These peiple are greedy and mark up their products over 1000%. They refused to accept a return on an unopened charger less than 24 hours after purchase. Greed in management, avoid at all costs.
This place was pretty cool. Didnt have the juice I was looking for, but had plenty of other choices. I like the point program they have to keep customers coming back.
They were really knowledgeable nd tried to get me the best deal possible cause I was on a budget the workers were Super Chill nd the products are unmistakably the Highest Quality even for a cheap starter Two thumbs up
Totally awesome. Everyones friendly and really helpful and they also have a loyalty program which is a plus. Definitely will be shopping here more.
Best E- Cigs..Ever good Customer services and very Familiar with every E-Cig they sell...My favorite store now...Thanks to Steve and his crew, I am now smoke free for about one month...Thanks Steve...Att:: Abdiel Ortiz
Always busy. Knowledgeable employees. Up to date on Vape Tech. Good selections.
One of the original vape shops in Orlando (the US for that matter)...great decor and service as well as product offerings.
Really great store and great atmosphere the guy that works there that plays the metal music, is really hott.
They got Greattt flavors an Greattt prices an awesome people so come on dwn for all your needs open 7days a wk😆
Christian and Alex are awesome and extremely helpful! This is THE best vape shop around!
Never had an issue with ordering and receiving products. These dudes are amazing
Staff is knowledgeable, lost of products for all vapers. Great place!
This company is great. I get all my orders with in three days and the products are great!
Staff in very helpful. True smoke shop not a head shop like so many have become.
Friendly knowledgeable staff, and fast service. Also a clean atmosphere and the air conditioning hit the spot.
Good selection of vape juices, mods, tanks, drippers plus they have a good rewards program.
It is a bit pricey but everyone is very nice. Like somewhere you could go and just hang out. This is my place.
Very clean and professional looking store with a wonderful staff I really hope to join their team
Awesome staff and products. I fired my last vape shop and only shop here.
Great store with knowledgeable staff. Quick, easy, and affordable.
CJ and Justin are amazing !! perfect customer service and couldn’t be nicer
Great prices and products. Going back for more soon! Recommended to a friend.
They had what I needed. The customer service was on point an knowledgeable. Will be returning.
Very good place to buy e cigarettesAnd the liquid very affordable price.
Great place! Great service! The people there were very helpful and very knowledgeable
Great Store and service! If you go - let them know RAY from Clermont sent you!!!
Great place, staff very professional and helpful! Recommended to anyone looking to go E!
Oa awesome Dood. So is Holly. She had nice melons.
Very helpful and good products
One of the better vape shops around
Orders arrive quickly and the products are great.
Nice clean shop with friendly and helpful staff.
Love the place and the workers really know their stuff
Always have what i am looking for helpful staff
Best place to go in Orlando for esmokers..
Great shop and helpful staff
Place is the best place to quit smoking!!
Great selection and staff.
Was there todayWill be back of needed.
Average place, average prices
Alright
Very Helpful
I have been going to eSmoker since the day the store was open the store on S.Goldenrod. l Love there staff (Rick) he is so sweet and helpful and answer any questions you have to ask about the juice and the vapor if for some reason your vapor isnt working right Rick will go out of his way to help you and always figures out what is wrong with the vapor in a matter of mins.If anyone in Orlando is looking for the best vape store in Orlando l highly recommend eSmokerOnlineVape the prices are reasonable and all are stuff are always helpful.Also if anyone is looking for a job they are hiring.
I loved it