Bitter & Twisted Cocktail Parlour

1 W Jefferson St, Phoenix, AZ 85003, United States
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Bitter & Twisted Cocktail Parlour
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Ke
Review №1

The drink menu here is probably the best weve seen. The creative design of the menu to the quality of drinks is superb. I asked about the design of the menu, and the server said they are a husband and wife team, and she does the design of the menu. When we were here, it was Lord of the Rings style and monster horror themed, which was really cool. The drinks dont come out theme related but still presented well. You can check their website to see a playable video of their current menu, which I believe gets updated throughout the year.*Check their website. It has all the info youll need, including reservations & parking.*The food was good. We recommend the Dumpling Burger if available and the Korean Nachos. My dish and chips were good too. There is local bread that is tasty. It seems like its from Noble Bread if you know them.All the drinks we tried were great as youd expect. Make a reservation and check out the options for rooms. We usually choose the main room. Also, check out their other restaurant, Little Rituals, a little farther down S Central Ave on the same street side. The last thing Ill mention which again, all is on their website . The time alloted for a reservation is 2 hours, which is plenty of time.

Ka
Review №2

Fantastic themed bar, where the drinks are first and the themeing is right behind. The menus are some of the nicest I’ve experienced in a restaurant, and were really informative while also feeling quite luxe. The food was delicious, and the staff is very attentive (but not overwhelming, they don’t hover). I never felt like we waited long for food, drinks, or even the check or a question. Really nice way to treat yourself if you have an event at the convention center or if you’re local in general. Thanks for the fantastic food and service!

je
Review №3

The atmosphere is amazing, located in an old building downtown, gives a great vibe to the space. Smaller area for sitting, but they have great furniture. Bar keeps were very friendly and energetic the entire night. They had a live DJ in an upper booth on Friday night. Drink menu was extensive and you had to have a mini lesson on how it works. Drinks were not well balanced, they had more syrup and mix than I am used to, every drink I tried was that way.

We
Review №4

We had to try this location after dinner. Chose to sit at the bar and Nick did not disappoint. The theater and precision taken on every cocktail was amazing. He truly was an artist. This will become a normal stop every time we go downtown.

Ja
Review №5

First off, this place is a absolute must visit! I have not been to a restaurant/bar with this amazing level of service in a long time. I was traveling for work solo and got seated at the bar. Immediately Sam, the bartender made me feel welcomed and attended to. He listened to my drink preferences and came back with a amazing cocktail he made. He never let my water glass go empty. Its also fun to watch the bartneders create beautiful cocktails. Will definitely be back.

Al
Review №6

I honestly have no words at how perfect this place is. The servers are amazing and I don’t mean this in a bad way, but they’re almost interchangeable like they’re all on the same page. They know exactly who you are like what you ordered they have like notes on you almost. They are incredible and very educated on the cocktails and alcohol. The drinks are incredible. We came here three separate times on our vacation because it was so fun. The drinks were so good and they make surprise drinks if you want and who doesn’t love a surprise drink. If you’re in Phoenix this is a must.

Ja
Review №7

BLUF/TL;DR: Bitter & Twisted Coctail Parlour is the premiere cocktail spot in ALL of Maricopa valley.I’m gonna start this review by saying something incongruous with a 5 star review: this place, might not be for you. I’m not a paid plant and this isn’t some marketing ploy to get you interested. I’m being honest here.I’ll give it to you straight, and if you keep reading, then you can choose to believe whatever you wish. Sound fair enough? Cool.So, here are a few reasons this place might not be for you:- if you want quick, cheap shots- if you want a numbingly loud environment to quiet your darkest urges- if you want a dive bar experience (hey, no judgement, we all have bad days)If you want any of those things, then Bitter & Twisted is simply the wrong spot for you.The drinks run about $15-$20 a pop, with a food menu matching roughly the same. Unless you are a Neanderthal, you won’t be shooting any of these (probably). Instead, you’ll be gradually enjoying the dulcet melody of flavors carefully crafted and curated to your heart’s desires. The menu is BIG. If you can’t find something you like, refer to your host and server (thank you, Lauren). I promise, they will be able to find something you’ll absolutely love.On top of this amazing menu is an environment that can incite a bevy of ideas, host crazy conversations, or cool the meanest of moods. Whatever you need, this place delivers.You won’t be getting a dive bar experience here. The comfortable chairs, classy ambience, and magical music serve as the ideal backdrop for any night out.In other words, Bitter & Twisted Cocktail Parlour is far more than another bar. It’s an experience. So come, enjoy, and make some memories worth keeping.

Te
Review №8

The server Alex very helpful and great information about drinks. We did not have any food, drinks were great and well made

Pa
Review №9

Amazing menu selections, the service was ⭐️⭐️⭐️⭐️⭐️ and everything was delicious! Lauren and Kaley both made excellent suggestions and were so fun to get to know. I’ve loved this place since it opened and they still don’t disappoint. Can’t wait for the ramen burger to return!

Sa
Review №10

Absolutely amazing experience. The staff are so knowledgeable and friendly. We were served by Calina and she was so personable it felt like we were genuinely talking to a friend the entire time. Cocktails were so creative, unique, and delicious!! Atmosphere, service and drinks were perfect!!! Will absolutely come here again next time i’m in downtown Phoenix.

Ed
Review №11

Update July 2024 - Bitter and Twisted continues to help set the standard for craft cocktails. Now, one of the few bars in Arizona with Pinnacle Rating (like a Michelin star), their cocktail program is one of the best. This trip we tried two cocktails: LA CHOCOLAT SAZERAC - a generous pour of rye whiskey with a touch of crème de cacao, Peychaud and Aztec bitters, Absinthe-rinsed, frozen rocks glass and SPLIT DECISION - Tullamore D.E.W. and Monkey Shoulder whiskies, banana Madeira and aromatic cardamom bitters and vanilla buttermilk syrup brings it all together.Nestled within the historic Luhrs Building in downtown Phoenix, Bitter & Twisted Cocktail Parlour pays homage to its past as the former Arizona Prohibition Headquarters by transforming into a haven of innovative libations and delectable bar fare. This establishment stands as a beacon for those seeking a refined and chic imbibing experience, boasting an internationally acclaimed cocktail program, repeatedly hailed for its distinction as the Worlds Best Cocktail Menu. During our visit, we had the pleasure of indulging in their new holiday menu at the festive Sippin’ Santa kick-off party. Each meticulously crafted drink not only delighted the palate but also epitomized the spirit of the season, showcasing impeccable balance and imaginative flair. Notably, every libation arrived in a distinct mug tailored to match the thematic essence of the drink, adding an extra touch of creativity. Bitter & Twisted unequivocally earns its stripes as a must-visit destination for enthusiasts of exceptional cocktails and a refined drinking ambiance.

Ob
Review №12

I love love LOVE this place. Really nice ambience with dimmed out lights to really set a good mood in. I ordered mainly whiskey based drinks but my favorite has to be “Split Decision”. The staff is so attentive and spot on with their recommendations, I’d definitely ask if you’re a first timer, like myself.Highly recommend Bitter & Twisted. Tell your friends.

Fe
Review №13

My absolute favorite cocktail bar in PHX, and there are lots of great ones. But this one, the food and the drinks are always on point. Friendly service is an added bonus as well.

An
Review №14

Introduced my best friend to this bar and we had so much fun!!! Try the PornStar… you won’t regret it! The nachos and tacos hit the spot! The vibe was amazing and the bartenders were fun to socialize with!

Je
Review №15

We always love visiting Bitter and Twisted when we are in downtown Phoenix. The menu changes yearly and it’s always fun to see the new theme. This time it was Novels. With pictures and drinks to match old favorites like Lord of the Rings, and Edgar Allen Poe stories.I’ve never had a bad cocktail there. And I’ve tried many. We always share a sip or two with our friends so we can each get a taste.This time it was a date night with just myself and my husband. But, the four drinks we had were wonderful! I prefer the fruity and fun cocktails. While my husband is a whisky guy.The wait staff helps each other all night long so, you won’t be left waiting for a drink or to checkout. Very well managed.

Da
Review №16

Such a great cocktail bar. It has a really nice atmosphere and the menu is literary themed. Had the Hemingway drink. So good! Put yourself on the list before you arrive.

Mo
Review №17

First time to Bitter & Twisted! Great location. Ambience in the parlour was great and felt cozy. Having a team of waiters was great as well never had to wait long to order or get food and drinks! The drink menu is endless and fun! We tried a few appetizers and they were all delicious.

Ch
Review №18

Bitter n Twisted is badass! Excellent service, atmosphere, tasty food, and very unique drinks! Joe and Steve were phenomenal bartenders: knowledgeable, funny, kind, patient, and accommodating to ensure everything was a great experience. Highly recommend this place! They even helped me with a scavenger hunt mission to support a non-profit that helps homeless youth. Thank you. Seriously good people.

Ti
Review №19

This place is always amazing from the bouncer at the door to the wait staff and bartender and of course the drinks! Our waitress Lauren was fantastic and gave great drink recommendations!

Je
Review №20

Absolutely lovely people, creative cocktail menu, really thrilled. Came here on purpose wanting to try some new things and was not disappointed. Alex took excellent care of us and gave exceptional recommendations for our needlesslesly complicated constraints.

Ja
Review №21

Alex was so great! I love their extensive menu of great cocktails, and the staff are very knowledgeable and good at recommending cocktails to your specific tastes!

Br
Review №22

This space was booked for a large group event on Sunday, and the experience was great!All the cocktails 🍸 the group ordered were amazing! The Mr. Hendricks was the groups favorite drink of the evening. Kenzie, the manager on duty, was great and changed the music upon request.Overall, it was a great experience. I would highly recommend it.

Ra
Review №23

This place is a def must visit when you’re in the downtown Phoenix area. The food was amazing and drinks made to perfection. Make sure you ask for Kaley, she made great recommendations and her customer service was amazing. We will be back soon.

Ta
Review №24

Most amazing atmosphere! Bartenders were very knowledgeable and polite. Took great care of us. Drinks were made to perfection. One of the coolest menus I’ve ever seen. Ask about your own menu before you leave.

Al
Review №25

Phenomenal cocktails, atmosphere, and service. Nick took great care of us and was able to recommend the best drinks to fit our palate. He actually left to go help an old lady cross the street and rescue a cat that was stuck in a tree and then came back to make more delicious drinks. Such an upstanding gentleman. 10/10 would recommend

Vi
Review №26

We really enjoyed exploring downtown Pheonix and did covering some hidden gems like this emporium of delicious cocktails served up my fast and friendly mixologists. The menu is extensive and fanciful. Decor is basic but I loved the vibe and will be back with more friends. Coke early to avoid the crowds!VictorB

Co
Review №27

The fries were great and so were the drinks. I enjoyed the fact that they had non-alcoholic options for those of us who don’t drink so we could still enjoy the experience.

jh
Review №28

Great location and drinks. The food was ok. Felt the place was bit noisy. I would recommend to bring down the music on week days or early evening to have a nice conversation. With drinks they know their business. Too many drinks so sometimes you may get lost. Would have to go back there again to try more. Servers were nice and prompt.

Ra
Review №29

I love this cocktail bar! Amazing vibes with great service. The decoration was very beautiful. The drinks were well made and very innovative. There are many different liquor base for you to choose (and variety drink, full of surprise)The drink that surprised me the most was Té Earl Grey Negroni. It was very round with the hint of earl grey.I will definitely come back here again!

Li
Review №30

From the second you see the menu you can tell how much thought and effort has gone into everything they do here. The menu is a work of art, the drinks are incredible, and the service is great! If you like fun, creative, drinks that are still elegant and classy then this place is a MUST!!

Em
Review №31

Super incredible place. Don’t miss out on this cocktail bar if you are in the Phoenix area. I will come back every time I visit. One of the most intricate drink menus I’ve seen in Arizona. The bar staff is incredibly knowledgeable and they have an endless menu of drinks. The food was cooked to perfection as well. We were served by Joe(super professional/friendly) and you can just tell him what you like in a cocktail and he will tantalize your tastebuds. Thanks!

El
Review №32

We really really loved this place. The atmosphere is really cool with a great vibe. We had a booth and it was very intimate and relaxing. The server was knowledgeable, friendly and was very helpful. On top of all of that the drinks are top notch as well

El
Review №33

Had the greatest experience ever. New in town, felt like I was a regular. Phenomenal staff. Was talking with Nick, I think he is the bar manager, gave me a great vibe and personal information of the area. Well done ! Ten thumbs up.

Da
Review №34

I can’t go five stars on the food because I didn’t have any, but I had absolutely amazing drinks a total of three of them.Bourbon Barry jubilee , lime in the coconut, and a clover Club. They don’t mess around when it comes to making a drink they were all outstanding.My only gripe would be the front door security. He was a little cocky.. but I also do understand where he’s coming from, but things can be said differently.I look forward to going back and trying another one of their amazing drinks .

Ch
Review №35

I would hate to be a cocktail bar in downtown Phoenix and have to compete with this places quality. Hands down best cocktail bar Ive ever been to. The menu is a trip to look at, atmosphere is great, staff is friendly, food from Breadfruit was awesome. Only downside is the price range, but when youre quality is this good, its more than fair.

ch
Review №36

Came in before a comedy show for a quick bite and cocktail. This is a gem, incredible cocktail list and food was amazing. Lo (our server) made the whole experience, knew the menu inside and out and helped us pick the perfect drinks. Will 1000% come back, come check this place out

Sa
Review №37

Kaley was our server and she was very attentive and never kept us waiting. Our food was AMAZING! Their shrimp tacos were so delicious! Food and service was so great considering we had a comedy show to get to on time and both our food and check never kept us waiting! We will definitely be back!!!!

Ra
Review №38

Visited Bitter & Twisted for the first time today. The drinks were fabulous, the menu was extreme (you name it, they have it) and the waitress Lauren was so knowledgeable and made the whole experience so much fun. You have to go there!!!

to
Review №39

Nick was amazing!!! I’ve been to this bar a few times and have enjoyed it each time. This most recent visit absolutely blew away my expectations. Nick was truly putting on a masterclass in bartending. He took so much pride in his work, and was so personable. He recommended the perfect drinks and made them better than I could have imagined. Go to this bar!! Ask for Nick!!! You will be glad that you did.

Da
Review №40

Stopped by after a ball game, and we absolutely loved it here! Amazing and extensive cocktail menu. Sam had many great recommendations, made good drinks, and had a very good overall vibe. He helped make an already good experience a great one that I’d definitely make the drive for again . The prices are well worth the quality. Would definitely recommend!

Te
Review №41

Alix, and the other servers were great! They were attentive, and really sharp in dealing with the snark that we threw at them. It was a very fun evening. The music volume could have been a little lower, but that might just be a middle age man talking.

Sa
Review №42

Such a fun place to go if your downtown phoenix! Fun custom cocktails with good food! They change the menu but we got there jerk chicken sandwich and pull pork sandwich and they were yummy! They dont take reservation which is a bummer but if you go before 8pm and your a small group youll get seated right away!

Re
Review №43

We stopped by this place to have a few drinks before a show at Downtown Live. I ordered a Taste the Rainbow and it was the greatest drink Ive ever had. If you like girly fruity drinks it is a must try!! All 3 of my friends loved all the drinks we ordered. The manager sent over shots because of the construction going on next to us. That was a nice gesture and next time Im in Phoenix I will definitely be coming back. The tomato pizza was also really yummy!

Fi
Review №44

This place is so cool, a speakeasy kinda retro feel if that makes sense. I cant say enough about the drink menu. Just wow! The food was good. Very Mexican with an Asian flare to it. Wish they had the Japanese fried rice I heard so much about but they took it off the menu so that bummed me out. Too many drinks which means the next time Im in town from Vegas, Ill stop back in to try another. Maybe the fried rice will be back on the menu by then lol 😆

Jo
Review №45

Joe, was phenomenal. His extensive knowledge of beverages is top notch. My wife and I travel all over the USA every year and if I am being honest his mixology skills are the best we have experienced in a long time!! If you are in Phoenix definitely visit Bitter and Twisted and ask for Joe!!

Sa
Review №46

Love the atmosphere here, and the waitstaff is amazing. Had a fantastic night with Alex and team. 10/10!

Ca
Review №47

The classic fancy cocktail bar in the valley, after several visits its still one of the best. The cocktails are always delicious and there is an incredible variety on the menu. We visited this time for the Christmas seasonal sippin Santa menu and all of the Christmas drinks were good, especially the undertow toddy. I have two minor criticisms:1. They change the look of the menu more often than they change the actual drinks on the menu.2. The current food (Jamaican from the formerly standalone restaurant Breadfruit) is tasty but so spicy it overpowers the cocktails.Aside from that, its really a great bar with delicious and unique drinks!

Br
Review №48

Always a good place for any occasion! Sippin’ Santa was so above par I wish I could go every day to try more tasty beverages and delicious eats. Even with a limited menu, Bitter & Twisted did not disappoint! I highly recommend this unique dining experience for anyone interested in trying drinks and food that will leave you craving more.

T
Review №49

Excellent cocktail bar! When I say the cocktail menu is a book, its not an exaggeration. Includes a map of the styles of drinks to help you decide, and each drink is thoroughly described. Oh, and the drinks are phenomenal! The service is great, bartenders are very good and helpful - even give out samples if youre lucky enough to be sitting at the bar! Its definitely worth coming at least once. You wont regret it!

Ar
Review №50

This place is a combination of good craft cocktails and good munchies! Located in the downtown Phoenix area, the bar setting is nice and the place is very welcoming! The people who work here are very helpful and pleasant, and they will help steer you in the correct direction if you cannot decide on a beverage of choice! This place is worth a look if you are in the area! There are other cool spots in walking distance, so, plan accordingly!

Al
Review №51

Come for the cocktails! Very cool unique menu with many drinks to choose from. Choose from classics, their signatures, or the newest menu of unique drinks. Staff can help you select something if you’re overwhelmed. Nice digs, cool atmosphere. Drink prices range from $13-$16 on average. Also check out their sister bar next door on the top floor of the Marriott…

Ca
Review №52

Excellent spot. Downtown Phoenix, old building, cool interior. Beautiful bar. They offer food and a drink menu that reads like a novel. Service is excellent, super friendly, highly skilled bartenders. Pick a cocktail, any cocktail. You can’t go wrong. There’s something for everyone. Loved it. Will definitely be back Easy to park in the area. Can get busy, may have a short wait to enter

Kr
Review №53

Been a staple favorite place for years, and was so happy to see the brought back the old food menu! The green chili mac with chicken and Korean nachos are my two hands down favorite items on the menu.The staff is always warm and inviting and welcoming with giant hugs and big smiles for us long time customers. Kenzie and Lauren are the best, love them!!

Br
Review №54

Annoyed at the pretentious manner we were greeted with. We asked if we could sit at the bar. There were 12 empty bar seats and our party was a group of 4. The hostesses said they dont seat more than 2 at the bar (debatable policy, but I understand) and said we could go to other bars that would seat 4. We promptly left. Would have stayed without that snide comment. This used to be a welcoming place. We would come here on every visit to Phoenix. Last 2 visits have been a steady decline in both service and drink quality. They have become a little too full of themselves living off an early gained reputation and slowly driving it into the ground.

Ke
Review №55

In Phoenix for a few days and thought wed try this Lounge. Wow! We sat at the Bar and had some of the best Cocktails and small plates I have ever had. The 2 Bartenders were knowledgeable, helpful and interactive. There is table seating, but recommend grabbing a seat at the Bar just to watch these folks at their Craft. Recommend the Jerk Shrimp with a side of jerk fries...itll change your life. Cheers!

Je
Review №56

Absolute delight of an experience!! The bar staff and the waitresses (Alex, Dez & Kaley) were beyond AMAZING!! Their energy and service were top-notch! We would t hesitate to come back just to have them as our waitresses again. The menu and drink selection was creative, delish and an adventure. Do NOT miss this gem of a location!!

Ch
Review №57

Awesome atmosphere and the service was excellent. The waiters always made sure your needs were met and your drinks were topped. Very easy to find in Downtown Phoenix, but be prepared to bring a party of two or more. Will definitely visit again.

C
Review №58

Ive been here a few times now and they always have fantastic service. The cocktails are out of a magical realm.. the food is delicious and filling. I do miss the menus! Cant wait for post COVID world to be 100% so those can come back, the online ones just dont hold the same wonder. (The Alice in wonderland one was the BEST!)

Al
Review №59

Best cocktails in the Southwest! I’ve been here so many times over the years but went to their Santa-fest for the first time a few weeks ago and it was so fun! The whole place was decked out and the festive cocktails were incredible.

so
Review №60

Super cool hipster type spot. Chill vibe and the staff is on point. I would recommend reservations for large groups or on busy days. The food was subpar mostly bar type food. The drinks however were quite tastey!

Gr
Review №61

Creative, tasty cocktails that warrants several visits and plenty of fun nights with friends. All 8 drinks we had were great, except the old-fashioned, and the presentations were outstanding. The menu is my favorite menu from any restaurant, so creative and helpful.Servers were friendly and the atmosphere was lively. Expect a wait here every night.

Le
Review №62

Loved this place! if youre in Phoenix you have to check it out! Amazing cocktail menu! I loved both of my drinks, very delicious, Im going to steal those recipes, thank you so much for an amazing service as well!Didnt eat a lot, but tuna tartar was delicious! The only thing is that the whole menu is spicy, I wish they had more options for people who dont/cant eat spicy.Anyhow I love the place and its vibe!Thaaaaank you!

Jo
Review №63

Awesome place to have a drink and eat. The good was flavorful and quite tasty and the drinks were divine and are signature drinks and me and my friend super appreciated the taste test of cool new drinks to come that were on the house. It was an awesom time and thank you to the bar tender that lets us try those new drinks we wish you luck and they were good! Awesome Night Thank You!

Ca
Review №64

Love their mixed drinks! Food was good but Id say the drinks are the strongest selling point. They have so many varieties and the four I tasted were phenomenal. Atmosphere is inviting and servers are welcoming.

JP
Review №65

Amazing place. Wide selection of original and classic cocktails. Full bar with Hundreds of spirits. Fresh ingredients made by craftsmen bartenders.Prohibition era brick and stone building. Warm, low lighting; vintage cherry wood grain bar top; chocolate colored leather seats and back bar wall. Overall good vibes. Definitely recommend it and will be back👌😉

Sa
Review №66

LOVE THIS PLACE! The atmosphere is amazing. They have a very fun and extensive drink menu! They have happy hours daily and we got their chicken and waffle app and it was delicious! Definitely plan on coming back!

Am
Review №67

Went with classics, Penicillin and a Negroni and they were both excellent. Our server, Alex, was very knowledgeable about the menu which was great because its huge! So many options, well definitely return when were in Phoenix again!

Hu
Review №68

A group of friends and I visited last week and our experience was so wonderful. But what made it extra special was our fantastic server, Lo. She was so friendly from the first greeting and was ready to give us recommendations and answer any questions we had. Lo was knowledgeable and we could tell she cared so much about connection to guests! Our drinks were also so yummy! Highly recommend the Smoke Show! We will definitely visit again and hope to see Lo! ❤️

Co
Review №69

Went here for late night after dinner drinks. Great ambiance, service drinks and food. I would definitely return here. I had a bottle of Prosecco, I don’t remember the name of the drink but it was delish, and we had crispy potatoes for a snack. I will definitely return here, and on my next visit have a full meal along with the cocktails.

Ma
Review №70

Such a cute place and the bartenders tonight (4/12) were so lovely and attentive. my friend and i sat at the bar and had such a good time chatting and trying their cocktail 10/10 recommend and have been here multiple tomes

Hu
Review №71

Man, I wish I caught the name of my sever because she were lovely(Helps that shes a drag race fan)! Any how, the ambience was lovely and welcoming, nothing like a high ceiling with an inviting bar area to get you settled in. We ordered at least 4 mojitos and had the server pick them out for us. The mixologist is a little heavy on the mint, but thats not really a concern. We had peach, pineapple, passion fruit, and one other monitor that I cant really remember. We also ordered the seaweed popcorn and had two flutes of champagne. Overall, nice spot to come to for happy hour prior to a game.

Ti
Review №72

Love everything about Bitter & Twisted! The staff rocks ..the cocktails are crazy good and the food\snacks always on point goodness!

Ju
Review №73

Alix took care of us! Amazing drinks and tasty vittles! The fries and burger sliders were fantastic. Highly recommend!

ly
Review №74

Absolutely loved this bar! All staff we encountered was super friendly & we really enjoyed the precautions this establishment is taking since we are still in COVID times. The food here is DELICIOUS & we also enjoyed every cocktail we tried! Love the vibe of this place and we cannot wait to come back!If youre not about that nightlife or crowds highly recommend arriving close to when the open, we were able to be seated right away (with no reservation) and food & drinks were made super quick!

K
Review №75

Let me tell you, Bitter and Twisted was an amazing surprise! My friend took me out for my 30th birthday, and Dan the GM was a sweetheart!! Our server was awesome and the drinks were literally out of this world!!! I cannot wait to go back! The meat and cheese board is delicious! This will be my go-to bar. I am literally a cocktail girl. Ill drink straight liquor with no issues, but I absolutely do not like beer. I love the near limitless creations. We arrived just as they opened and service was great. It did get very busy very quickly. I highly recommend using their online waitlist!!

Kr
Review №76

Great cocktails! Waitress was very informative on the drinks! So many to choose from. We cant wait to come back!

A
Review №77

Bitter and Twisted is an amazing experience! The cocktail menu is extensive beyond words and the bartenders are fabulous, especially Nick who took the time to explain the spirit forward drinks…this is a must visit place!

De
Review №78

Would have been 5 stars if you would have had a nicer door man. He was rude to everyone outside definitely didnt match the inside. Service was excellent and food and drinks were good. Get rid of the idiot at the door.

Kr
Review №79

Very chic, with the sheer curtains hanging before you can actually walk into and see the restaurant. TONS of drinks to choose from. I order the Korean nachos and they were great. Would love to come back and visit. It does get pretty expensive though and the tip percentage they offer to choose from are very high. But Im from So. Cal so maybe its just high for me

Ti
Review №80

Such a cute place! Their menu is a BOOK of cocktails,& they have very creative options of fun craft cocktails for everyone. The environment is swanky yet clean with vintage touches. I ordered the Lemongrass Collin’s which reminded me of a delicious fresh alcoholic lemonade with a hint of vanilla. The presentation of their cocktails is fun and artistic and the service is top notch! Definitely worth checking out!

Ch
Review №81

Was saying any hotel down the street walked down here to grab a drink. Quick service in and out. Didnt have food.

Va
Review №82

Relaxing atmosphere with an impressive bar! The drinks were very well made and there is an eclectic appetizer menu. We tried the Korean fries and thought they were very tasty. Our server was very friendly and attentive.

Ir
Review №83

Such a great vibe! The drinks are absolutely delicious and both the barbacoa tacos and the donuts were amazing. We had a lemongrass collins, taste the rainbow, lovefruit medley and a bathtub. The wait time is quite long so I recommend checking yourself in online first but it is absolutely worth it.

Hu
Review №84

Our last stop of the evening on our Parents Night Out adventure. The ambiance hits you before you even walk through the door. The menu is whimsical and EVERYTHING sounds like the right choice. I was intrigued by the Jefferson Milk Punch, it was fabulously served in a teacup and adorned an orchid. BAM! I am in cocktail paradise.$33 for 2 drinks sounds like 5 Trips to chick fil a in my opinion but hey, it was a night out to remember! The bartenders are working hard, our server maintained consistency and we had zero complaints.We had already enjoyed dinner but the menu looked unique and tasty, next time ill have to try the brisket tacos.If you like a fine craft cocktail or two, trendy yet unique establishments, this place is a must visit!

An
Review №85

Didn’t have food so I can’t speak to that, but Nick was a phenomenal help and answered all my nerdy questions, and the drinks were out of this world! New to Phoenix and trying out all sorts of things. But the Split Decision, the Lime & Coconut, the Love my Fruity Medley, and the Writers Block drinks were absolutely delicious. I want to try it all beer selection is great too and have a diffrent selection from other bars in the area. If you don’t visit Bitters and Twisted, you’re missing out.

Li
Review №86

Cocktails are great here, and I appreciate the variety. Sam at the bar is always super nice and fun to sit with if you like sitting at the bar. Occasionally, we feel like the cocktail waitresses rush us to order and to get us out in the 2 hour time limit, and drinks do take forever sometimes. The Sonoran and Taste the Rainbow are my favs. Stick to the signature cocktails, and dont waste your $$ on classics here. Food is hit or miss. The mac&cheese was dissapointing and dry, but other food has been tasty. Overall, its definitely worth stopping by.

Fa
Review №87

Nick is the BEST!!!! Great service, recommendations and drink accommodations!! Will 100% come back just to see Nick!He truly sells this place!

Br
Review №88

Great indoor and outdoor seating. Massive menu for cocktails. Will need to go there a few times to get a hand of the menu, but the two I had were amazing. Staff was very friendly and the decor was fit.

Ch
Review №89

Previously a 5 star before Covid. Since then, the drinks are STILL amazing …but their chefs left and they now only serve a “Spicy-themed” Cajun-Jerk chicken/shrimp style menu. The food is fair at best and completely not what I’m looking for in this amazing establishment.I miss the charcuterie boards, the tacos, the homemade pate, the Mac and cheese, etc..Let me know when the menu changes. Please keep the bartenders!

Je
Review №90

This place was great. The menu was like a storybook I wanted to read cover to cover. Made it a little intimidating to order, but the server was very willing to help, and recommended some stellar drinks.

Ca
Review №91

Went to this place bc it’s supposed to be one of the 50 best bars which is wild.The bar atmosphere is midThe drinks were not goodAnd ultimately I ordered chicken wings and when they came and I bit into one, it was RAW.Major ick, jury’s still out on if I’m gonna get food poisoning we shall see I’ll keep ya posted.EDIT:I would just like to update this after reading this response that this was in fact raw chicken y’all.I’m not stupid unfortunately and not only did I bite into cold, rubbery clear pink chicken, I can assure you that I understand what pink cooked chicken looks like versus raw undercooked meat.Sorry!I also would like to say that this manager did come to us at the time and acknowledged that this was in fact raw chicken and that her new line cook did NOT temperature check ALL the wings. Some of them yes but not all.felt the need to update this review because these unfortunate business responses that lack accountability and honesty and try to make the consumer look foolish, are wild.GM came to damage control the situation and she’s nice and that’s all good and wellBut a nice interaction doesn’t override raw meat unfortunately.This is a huge health hazard.We won’t be back to this place unfortunately.My rec is to hit up Little Rituals instead if you want actual good vibes !

Jo
Review №92

Wide range of adult beverages! The few our group tasted were all very good! Service was outstanding!!!

Za
Review №93

I definitely went into this place with high hopes and left disappointed. The cocktail menu looks amazing with its design and art while being highly curated. Overall I give the aesthetic and service a 10/10. Very on top of it and I can see the people who work here take pride in this establishment.All the plates were also plastic, trust me I am not a snob at all but if you have a doorman with a rope and have to wait in a line to get in you should probably spring for some nicer wares.However I think the gimmick trys to polish up its weak points such as the Bear Witness cocktail. Who doesnt think a little honey bear glass is cute as hell? But you should really spring for a glass bear, the plastic is insanely tacky for such a place.The cocktail itself was lacking, it was very one sided and missing balance, maybe the pink peppercorn honey was missing cause I detected no sweetness to balance out the cocktail. The server also said it had Laphroaig in it but it wasnt listed on the menu, I enjoy smoky but leaving out a flavor as prominent as Laphroaig is strange.The Fae Scotland was a good cocktail but once again just really didnt hit the mark for me.The food was not good. Maybe I am spoiled because I come from such an amazing food city but the Korean nachos were once again on theme by being highly one sided, Gochujang brisket with spicy cheese sauce and so called crema made the dish one sidlingly spicy. The crema which wasnt crema was literally thick sour cream pooled in the middle and would be better off drizzled. Maybe you cant drizzle it unless you actually cut the cream with lime. We also had the Ceaser salad but the croutons were insanely hard and had us thinking we might chip a tooth.Overall the place is cool but it missed the mark for us.

Ja
Review №94

Three of us went last night. As we entered, our mood was immediately elevated by the festive lights and decorations. Wow! Our server, Lucas, was well trained, highly professional, and very warm and personable. He steered us through our choices of cocktails and dishes. Success all around! The Santa cocktail with a hint of gingerbread spice was perfectly balanced and the shrimp curry was yummy. We’ll be back, B&T. Happy holidays to all! (And Lucas’s mom: I know what you’re getting for Christmas!)

Ka
Review №95

Update: We visited Phoenix this weekend and came here again. This time, the drinks were great as usual but the service left much to be desired. Our server took way to long to take our initial order and check on us in between. The other servers noticed the lack of service and were stepping in, however, that still meant we were being left unattended for long periods of time. Also, the drinks were taking a long time to come out.Original post:Such a creative theme and the drinks are AMAZING!!! MUST visit if you are in downtown phoenix

Jo
Review №96

The drinks are great! Amazing service and bartenders. The food was underwhelming for the price. I set higher expectations for the food, based on the drink menu.

Am
Review №97

I have come to love this place so much it is definitely my go to for any night out whether it be date night or girls night. Absolutely love it Kenzie and her staff take care of everyone amazingly. I just cant say enough good things, just know we will definitely return!!

Ma
Review №98

Drinks here are always top notch. There’s a fun selection with unique twists to drinks you think you’ve gotten used to, until now. On top of the great drinks, they also have bomb food! Truly some of the best dim sum and fried rice I’ve had. The service makes the whole experience hard to pass up.

Ru
Review №99

Great place. Good atmosphere. I dont like that its super dark in there and I dont like the loudness. Cant even hear the person sitting next to you. The drinks menu is ridiculous though. Something for everyone on that thing. The Ramen noodle burger though was just simply amazing. Everyone needs to try that burger atleast once in life.

E
Review №100

The best drinks you can find in downtown Phoenix. They have a great and lively menu that will be able to even find a drink for anyone. They can make the drinks virgin to for the people that want to enjoy pleasant company without having to get totally wasted. The drink prices range from around $10-60 depending on what you want to get yourself into. Tell your waiter some flavors you like and what you don’t like and he or she will put together a concoction that you will love and will die for. Great for a first time date if your trying to impress someone with a cool hip selection . Also great for a night out spent with your partner or spouse.

Zi
Review №101

Nick is amazing! I cannot say enough about how much he cares about what he is serving and his people that are at the bar. Well be coming back because of Nick.Thank you again!

Ke
Review №102

Every once in a while I crave the Ramen momo Burger. The drinks here are phenomenal and the bar tenders are legit. Try to arrive earlier in the evening to get kind hostess service and quick seating.

Se
Review №103

This place has so many cocktails. I tried about 3 here and some dumplings, they were great! The waitress was super attentive and helpful with drinks. Was very good conversing. This drink option called shot in the dark is a great concept, its basically a cocktail in a shot form for 6 dollars. Make sure to make a reservation!!

Je
Review №104

Alex is amazing! Have had her as our server for two years now she is fantastic. Highly recommended

To
Review №105

Both times we have gone were fantastic, the staff, drinks and food were excellent. Good energy all around. Looking forward to our next trip to the valley.

fe
Review №106

I had a great time tonight!! The server made us feel welcome and she was full of energy and positivity. We made her pick our drinks and food, she did not disappoint!!!!! Stevy did Great!

To
Review №107

Best cocktails in Phoenix, period. Then you add yummy spicy food like the Hurricane popcorn and Sichuan Tingling chicken and youve got my heart. Chester is the best bartender, hes a super cool and very knowledgeable chap who can make a great pick for you if you dont want to read the extensive menu.

Ni
Review №108

Overall this place is pretty cool. Ive been two times. The food is a really pretty good! The best thing about here is that they have SO MANY Drinks!!!! And if you are unsure the bar staff can help guide you to an amazing drink! Its Not cheap here, but definitely worth the experience!

Ad
Review №109

Food was good. Especially the jersey shrimp with fried plantian ( DR way). And this drink was so good. Will be back. Customer service was good

Da
Review №110

Great experience with well made cocktails and excellent service. Be prepared to wait in line as there arent any pre reservations.

Jo
Review №111

Great service and drinks! Not sure why a line outside is necessary when it’s not busy at all, but the bouncer was extremely friendly. Multiple bartenders checked in on us and recommended drinks from the menu.

Ar
Review №112

Security just told us we had to join waitlist , made us scan the bar code to join and than proceeds to let in walk ins ? Like , did I miss something ? Rude security guard and manager on duty was worse . Better spots with better service

Na
Review №113

Make reservations! Great drinks, cool vibes, definitely worth coming and seeing for yourself what this place is all about!Drink menu big and well put togetherFood: we had Korean nachos and chimichanga, both amazing, will be returning :)

Ke
Review №114

Fantastic cocktails, as always!Attended the Sipping Santa pop-up which required a 2 hour wait-list for 4 ppl on a Saturday evening, but worth it.

Na
Review №115

Super fun bar to grab a drink or two at after dinner! I always enjoy sitting at the bar and every drink is delicious.

Ma
Review №116

2 hour wait to get in. 1 hour wait for appetizers, 1.5 hours to get drinks. Drinks were strong but to have a 2 hour limit and not get your drinks until 90 min in? 22% automatic tip and then they ask for another tip when you pay. $300+ bill. Fun with friends but hell no to this place. Stay away.

Je
Review №117

This place is awesome. Super cool vibe and the drinks are ridiculously good. Also the popcorn yummmmm!

Tr
Review №118

The bartenders are very knowledgable about the menu. I tried a few cocktails and was pleased with each selection. The drinks are tasty, unique, and live up to the hype.

So
Review №119

Loved the vibe and atmosphere! I will return. Great customer service and knowledge of all drinks.

Ta
Review №120

Here is one of the best cocktail lounges you could visit in Phoenix — between the award-nominated menu design, the fun interior, and the wide range of tasty drinks, it’s easily one of the best stops on a night out. They also ensure they honor their capacity, so it’s never too crowded. If you have a wait time, you can go next door to Little Rituals, another great bar that’s available. Located downtown, it’s easily accessible by rail, or you can get parking space in the lot across the street. Have a good time and get a drink here!

Sw
Review №121

We are thrilled to be able to visit Bitter and Twisted again! This is our favorite bar in Phoenix. The cocktail menu is innovative and expansive. The top shelf liquor options are excellent. The bartenders and staff are all superb. We like to sit at the bar so we can watch the cocktail making show and it does not disappoint! This visit, Sam took care of us and was a fantastic bartender as well as a fun conversationalist. This time we tried the Impossible shumai dumplings with out drinks and they were quite good. I should add that Sam makes one of the best Sazeracs I have ever tasted. Thank you Sam and thank you Bitter and Twisted!

Be
Review №122

Popular upscale downtown bar. Menu is very creative and fun. Tim Burton could have been a contributing designer as the ambiance is basically extra dark Alice in Wonderland. Its noisy, but fun.

Ky
Review №123

Ive been here a few times after concerts downtown. This place is amazing! The vibe, drinks, and food - all fantastic. Pricing on drinks is a bit high, but given the creative effort and high-end ingredients, this is one place where Im willing to pay, because you are actually getting what you pay for. Ive not had too much food here, but what I have had has been good. Ill keep coming back!

Ma
Review №124

Awesome cocktail bar with a fantastic spirit selection and a bar staff that loves to innovate making anything you can think up

Ca
Review №125

Bitter and Twisted is a great place to hang out with friends and drink great cocktails. The restaurant is also a great place to get food if you are hanging out downtown and its late. I love the vibe and the ambiance of this place.

Mi
Review №126

Very cool atmosphere and great staff. I have been there a few times, we always enjoy our time there.

St
Review №127

Alex is amazing! Great service and personality! Bitter and Twisted is next level! You owe it to yourself to visit this establishment.

Ma
Review №128

Great cocktail bar! Diverse cocktails - a whole 18 pages worth! Popcorn was a nice snack with a slightly spicy kick!

Th
Review №129

I cant say enough nice things about this place. My friends brought me here because I am very picky about my beverages. They told me to trust the servers and just describe what I like in a drink and what I dont like, and they would have recommendations. I did and she was SPOT on. I had 2 drinks, cant remember the full or correct names. One was fruitlover? And the other was the Solero? Anyway, delicious. Also, had the hurricane popcorn. Nice with a little spice and the Korean nachos that were 🔥. SO GOOD.

me
Review №130

Best place for handcrafted cocktails, friendly bar tenders. Just tell them your favorite spirit and theyll make you a great drink.

Je
Review №131

We hosted an event there on Wednesday 8/23/23. Kenzie F was AMAZING to work with. She was able to customize our menu, responded so quickly with answers to our question and had everything organized prior to us arriving.The venue space we used was so much better than the pictures we saw. There was so much daylight, plenty of room to walk around and network, or sit down at one of the tables.Their drinks selections are next level and we had fun sipping them on the cute patio outside which had powerful fans and misters to keep us cool.If I could give the location and staff more stars I would.This is a treasure in downtown Phoenix.

An
Review №132

The drinks were top tier for sure. The pizza was good. The ambiance is very nice! But the service was so-so, sadly. I understand that its busy and all but some things I feel are just basic, like, when you serve a pizza to a table of people, you give them plates and napkins... I had to ask for napkins. And service was just a bit slow in general. Which, again, I get it, sometimes its just busy. But just to set the expectation for anyone going for the first time. Its nice, and fun, but pricey also, so just plan to pay a decent amount. The drinks are definitely the star of the show here.

mo
Review №133

It wasnt what I was expecting. very nice atmosphere if you are having maybe a first day or meeting for the first time or looking for somewhere to meet someone for drinks. The food was just bar/finger food. We were a group of ten and service I didnt think was that great. Nor did I think the drinks were that great. For the parking, you require to find somewhere on the street or a parking structure across the street. There are four better places in arizona just my opinion.

Vi
Review №134

This was my first time visiting this place. The presentation of the drinks were on point, and the ambiance is nice. The bartenders werent as friendly as other places in Phoenix, but they werent rude. I definitely want to go back to try other drinks. The drink menu is a little overwhelming as it is incredibly extensive. This is a unique place if youre looking for something a little different.

Je
Review №135

Nick was awesome! We are from out of town and gave us the hometown experience. Good vibes all around.5 stars.

Li
Review №136

100% recommend, very good selection of unique cocktails at reasonable prices. High ceilings and dark yet merry atmosphere. They take great care in the making of their everything. We had the Pornstar Martini and L.I.T. Up which is worth the price just to watch how they make it. First time here and will be back!

Br
Review №137

Unbelievable cocktails!! Uber here as you will want to try 3 or 4 drinks. Its so unique and well worth the wait. The tiramisu cocktail is to die for. The classic Martini is one of the best downtown.

Ca
Review №138

So many cool and unique cocktails and nice bartenders that can hold a conversation. Loved the older music playlist as well. 10/10 would recommend.

Th
Review №139

Oh yeah. This is the spot. Its the kind of place you want to put a fake review with one star, with comments like overrated or not worth the trip, as a lie, so other people wont go, and they wont get too packed and overcrowded, and you can have it all to yourself. Thats how good this place is. Also this pic is the drink. Will definitely try others but I believe this one will be THE ONE to beat for me personally.

Mo
Review №140

I absolutely LOVE this place. Just writing this review after participating in the Sippin Santa pop up last night with our friends and it was a blast! Friendly staff, great drinks, and a beautiful atmosphere. I cant wait to come back in the new year!

Br
Review №141

We had a disappointing experience. The doorman was rude and dismissive (when we arrived and asked if any seats might be available earlier than our reserved time), the drinks just werent that great (a matter of opinion), they later canceled my reservation preventing the award of bonus points through my credit card, and they did not respond to my request to uncancel the booking. They did comp one of my drinks that I just really didnt like, so theres that. I tried three from their very large menu, so perhaps I just chose wrong.The atmosphere of the place is pretty good, and the bar staff was friendly. I just wish the experience had been better overall.

Da
Review №142

We went with reservations to experience the Christmas theme. Note that our party of 5 had 2 reservations because the online system wouldn’t let us book more than 3 people per reservation. We were fine sitting in separate areas and were happy to just be there. When we gave our two reservation names at the door we were rudely scolded by the hostess about having 2 reservations when we should have only had one (I didn’t realize there were rules about who can and can’t reserve) who then walked away in a huff, she must have been having a bad day. I guess she assumed we wanted to be seated together, though we told her several times we were ok sitting in separate areas. The door guy was great and apologized for her behavior and told us to let him deal with her.I wish that was the end of the ordeal but members of my party ran into her and other members of the staff complaining about us in the hallway by the bathroom. Which again, we didn’t ask to be seated together and were fine being seated separately. It must have carried on to the kitchen staff because our food was terrible, it was like eating a mound of salt. We won’t be going back here after that. Point taken, you clearly don’t want us to spend money in your establishment.

Ka
Review №143

Cocktails were delicious and customized by our waiter, Julian. Barbacoa tacos were outstanding, with tortillas made to order. Highly recommend!!

St
Review №144

I travel for work and this is one of my all-time favorite bars, anywhere. The drinks are so creative and delicious, its hard to choose. The food is great and the staff are kind. Everyone I recommend this place to walks away also saying its their all-time favorite bar.

So
Review №145

Lime and The Coconut is amazing. The have a great happy hr and the atmosphere is nice. The place is very spacious and plenty of seating.

Su
Review №146

Great cocktails, they have a lot of really fun drinks to try and the atmosphere is really fun and retro.

Er
Review №147

It was OK. The service was kind of slow. We went on a Tuesday night. Our waitress was very nice and friendly but the rest of the staff was just ok. One lady brought out our appetizer and didnt even say anything just put the plate on the table and walk away. Besides our waitress it didnt look like the people working there were very happy. I will say the food was very good.

Do
Review №148

Seated at 6:30, by 7:20 by date and I had received one of our drinks and an order of French fries. Lame. Expected way better service for this price point and all the hoops you go through for a reservation

Pa
Review №149

Such a cool place! One of the most unique drink menus I have seen. The cocktails and food were both excellent. Our waitress was awesome and recommended some really good drinks. I will be telling everyone to check this place out!

Jo
Review №150

Sophisticated and well done atmosphere. Friendly people with great bartenders. Not many other bars in DT PHX that compare.

Ch
Review №151

This place is way overpriced. Drinks are super expensive. I paid $13 for Mac n cheese which was good but I received the smallest amount. We all know pasta is cheap. How does it make sense to pay $13 for not enough food to feed a small child. Drinks way too expensive for house liquor. We spent over $60 for 3 drinks and and happy hour mac n cheese. Wont be back!

Ky
Review №152

Our bartender was attentive, timely and drinks were delicious! The pizza was delicious as well, definitely will be back‼️

Ma
Review №153

Sam & Nick are amazing! Exceptional service they will get you right! You will never be disappointed!

Li
Review №154

A gem of Phoenix. Had the best time at this bar. Alex is the absolute best! Fantastic service and personality

El
Review №155

First, it’s important to note that at the very beginning of our visit before we got in the door the GM, Kenzie, kicked it off right. She had to deliver some tough info to a difficult party in front of us (the party being incredibly unreasonable) in front of us and handled it so professionally. At the bar, our drinks were amazing and the staff made the experience. Lime and a coconut (killer) and old fashion (made right). Everyone was always courteous and helpful. Sam, Nick and the rest of the crew were great. 100% will be back!

Sa
Review №156

Insanely fun menu, atmosphere and staff. Plan to spend at least an hour here, if not more, to fully enjoy your experience because you will want to try multiple cocktails and read thru the super creative menu storybook!

Kr
Review №157

Very good drinks and food. SO many drinks, it was hard to choose from. The food was great, but the mac and cheese was a little small. Other than that, Id come back again and try out more items

Ke
Review №158

It’s hard to find a place that cares about your drink even if it’s a busy weekend. Even their non-alcoholic stuff is good. Fancy but also chill= great vibe. Also their bathrooms are really cool and clean!

Ap
Review №159

Had the privilege of find this jewel. Amazing drinks, great menu, and fabulous mixologists!! Would give it 10 stars if possible.

Ch
Review №160

This place was spectacular. The atmosphere is comfortable and intimate. Sam was working his magic behind the bar for us and let me say that man can make a drink. I simply can’t rave enough about the drink we tried. We really enjoyed our experience and are excited to return.

Mi
Review №161

Wonderful service from Alex! Delicious beverages. Definitely will be back 🍸

Ro
Review №162

Used to love this place when it first opened. Now just paid $26 for 2 drinks I watched get 1/2 oz. Of booze. All simple syrup and lime juice. They killed what made them good. Didnt take a sip of the drinkEdit: I sent you an email. Im not looking for anything recompense, just sharing our poor experience.

Ar
Review №163

You want a fancy place to sit down and enjoy exquisite drinks well that’s here. Big selection to enjoy from I can’t tell you enough of this place. Just Uber down here and see for yourself!

Ma
Review №164

My favorite cocktail bar in the valley, possibly the country, featuring the best cocktail I’ve ever had: the Lime and the Coconut. They have an incredible selection and delicious snacks. Do not go without trying the hurricane popcorn. A great place for a date or to hang out with a group before or after whatever you’re doing downtown.

Ta
Review №165

Wo was our server and she was phenominal! Huge cocktail menu and she was very knowledgeable of all the drinks and gave great recommendations. The bar is very nice and has a great quirky but stylish vibe. Use the online waitlist function to get in faster. Will always come back!

jo
Review №166

Terrible service from the beginning to end. Very rude staff. The food was subpar and our server took forever to bring our drinks. I dont Recommend and I wont Be back. It’s cute inside but once we got there the security guard said they were at capacity. he gave us a hard time letting us in. we were meeting with two friends Who had a table for 4. He wouldn’t let us in so we had to call our friend to come out and get us. Once we get inside the restaurant/bar was not at capacity. It was fairly empty. It wasn’t a good experience at all. Do yourself a favor and go elsewhere.

in
Review №167

Bitter & Twisted is my must stop in spot when I travel to Phoenix. Their ambience is always a clean, hospital welcome. I get all excited everytime I come in that they have a new, innovative cocktail menu. They definitely set the bar high for adventurous, savory cocktails... not just for Arizona locals but any place I travel in the US. I was so happy I had time this visit to enjoy their food. I had the Dumpling burger, so good. It really hit the spot before heading out to our show. This should be on everyones list to hit up while enjoying downtown phx.

Co
Review №168

Caleigh was amazing! Great drink recs, even better personality!

Ro
Review №169

Really good food and solid drink selection. Tried the pork belly nachos, wow 🤯. Great vibe as it gets later.

Ri
Review №170

Great bar, large drink menu! Kind of a throwback to the days if fun and professional bartenders. The waitstaff is attentive and the food is good as well. Solid A.

Ir
Review №171

Love the potatos tacos!! Their Happy Hour is really good. Drinks are always amazing!

Ca
Review №172

Nick and Sam were absolutely amazing! They made sure to give impeccable recommendations for drinks based off of what our typical preferences are. They always made sure our drinks were full! Would highly recommend sitting at the bar and enjoying the company!

Ka
Review №173

We loved our evening at bitter and twisted! Such an amazing place to celebrate a dear friends birthday ❤

Do
Review №174

(edit: I visited twice. TLDR: The dumpling burger is the best burger you may ever have and get the fries)Super friendly staff. HUGE drink menu. I had the Ramin burger, which Im happier that I can say that Ive had one than it actually was. Not bad, just not as good as its hype. Ill come back to try the dragon dumpling burger 😎... The fries are SO good. Basically the perfect potato wedges fried with super crunchy crisp outsides and soft fresh delicious insides with the perfect salt and seasoning ratio on top. Highly recommend! I came back and had the dumpling burger and MAN was that GOOD!!!! Highly recommend over the Ramin burger. Dumpling burger was SO good! Maybe the best burger Ive ever had!!!

Da
Review №175

This place used to be really upscale and great atmosphere. Lately service has been really poor and the drinks have lost quality. Stick to what you do best and focus on your service.

An
Review №176

This place was awesome. Seen nothing likeit before. The drink menu was a story book of 100 drinks. The food was awesome too. I got a drink in a honey bear.

Da
Review №177

Nice decor, fun drinks and great service. They have a very large selection of signature drinks and are happy to make a drink not on the menu. Had the BBQ sandwich and jerk fries and both were very good. Definitely check it out if in Phoenix.

Au
Review №178

The staff was awesome, and the cocktails were fantastic!!

Je
Review №179

If it has made your short list of things to do while in Phoenix, make sure you stop! Great food, atmosphere and service! The bathtub drink was delicious!!

sa
Review №180

Food handcrafted Hendricks cocktail are my personal fav. The food is absolutely amazing Korean nachos and brisket tacos are fantastic

Ab
Review №181

I had been wanting to try this place for a while and left a little disappointed. It reminded me a little of Cheesecake Factory in that the menu is HUGE, space is large, and lots of middle of the road crowd pleasers. I got the just right which was good but something I could easily make at home and decently sweet even though I requested a less sweet drink. I’d go back if I was in the area but wouldn’t make a special trip for it. In my opinion, Highball has much more interesting and difficult to make drinks.

Er
Review №182

Great speakeasy style cocktail bar with a fantastic drink menu with plenty of options. We thought this venue was a club at first glance since there was a bartender outside checking ids but were surprised when we were able to get seated and enjoy a few drinks before dinner. I can’t speak to the food but the atmosphere was worth visiting.

De
Review №183

The yelp wait list wasnt working. It said zero minutes wait even though there was a line. It moved quickly though, and we were taken inside to a small room off to the side of the main bar. It was very boring in there. There was a couple making out and a party of ten. There was no music in the room but you could hear it in the main bar area where the fun was happening. It was decorated nicely for the holiday season but they didnt have their regular menu. My husband was able to speak with a Mgr and explained it was our first time there. She was super nice and found us a place in the main bar. The bartenders were friendly and gave our drinks a personal touch. It wasnt our favorite stop of the night but it was a fun place to stop in!

Ma
Review №184

It would be fantastic if the M.V.P. Was permanently on this menu. Whatever campaign I need to start to make it permanent I will do it. Order one before it goes away!!!!

Ca
Review №185

It was nice in there but they gave us freezing cold nachos, even the meat was cold and almost frozen.

An
Review №186

Great drinks and a good vibe. I really wish they still had the ramen burger.

Co
Review №187

Seriously the bast cocktails I have ever had!!! So creative and fun!!

Br
Review №188

Great cocktails! Menu can be a bit confusing, so I recommend asking a bartender to explain it to you, but awesome drinks. And Strong!

He
Review №189

The cocktails, atmosphere, and hospitality are second to none at my favorite one of a kind bar in the heart of downtown Phoenix. It is a must try for locals and visitors alike. Their large cocktail menu is comprehensive and sure to please anyone, while beautifully designed to boot. It makes sense that the creativity put into the menus is also on display in the cocktails. Ive never had a cocktail here I havent enjoyed, and Ive ordered cocktails quite out of my comfort zone. The service staff is kind and knowledgeable, willing to help you find the drink for you or make recommendations based on your preferences. If youre looking for high quality drinks, a respite from the hustle of the city and a bunch of welcoming staff, Bitter & Twisted is for you.*Always plan ahead and grab reservations. Like any great spot it can get busy, reservations will help ensure you get your seats. I use it every time I go.**Bonus for extra holiday spirit! From late November through December they host Sippin Santa, a fun Christmas Tiki bar experience and an absolute must see holiday makeover of the bar and the cocktails.

Al
Review №190

Stevie was a great server, expert and host. Made us feel like true guests. Cocktails were delicious and our whole party was very happy!

An
Review №191

Ok old fashioned. Not as good as Id expect from a cocktail bar. But the vibe was nice, the snacks were nice and the drinks were not bad.

Br
Review №192

This place is my go to when I want to have a chill vibe but still listening to music and have amazing drinks. Which they have soooo many to choose from and I mean soooo many!

Ke
Review №193

Ladies and gentlemen, step into the fantastical world of Bitter and Twisted, the cocktail lounge thats not just a destination but a liquid adventure! Picture this place as the Willy Wonka factory of mixology, where every glass is a story, and every sip is a chapter of liquid delight.Lets talk ambiance—its like walking into a mixologists fairy tale. The décor is a fusion of vintage chic and modern flair, as if Great Gatsby met a sleek, contemporary vibe. Youll feel like youve entered a stylish time machine where the walls whisper tales of cocktail legends and the seating beckons you for a night of liquid enchantment.But oh, the drinks! Theyre not just cocktails; theyre handcrafted wonders, mixed with the finesse of an artist and the creativity of a mad scientist. Each concoction is a masterpiece, a symphony of flavors that dances on your palate and leaves you craving an encore. Whoever crafts these potions is a maestro of mixology, turning ordinary drinks into extraordinary experiences.In conclusion, Bitter and Twisted isnt just a cocktail lounge; its a journey into the extraordinary. Five stars for being the oasis where ambiance meets artistry, and every sip is a sip of pure liquid magic. Cheers to indulging in the elixirs of whimsy and raising a glass to the ultimate cocktail adventure! 🍸✨

Ka
Review №194

Decided to check this bar out due to the reviews. Was very disappointed with how bad the service was. The vibes were terrible and the holiday drinks were nasty. The manager and our waitress were very rude when it was expressed that the drinks were not good. I would recommend going elsewhere.

Re
Review №195

The food is okay. However, you do not go there for the food, you go there for the drinks; the plethora of drinks. Honestly they have a very colorful book of drinks. However be warned, this is a popular place. So do not be surprised if there is a wait.

Ke
Review №196

Very long wait to get in on a Saturday night without reservations but its very fun inside. Loved the atmosphere.The food was okay but the drinks were not great.

Pa
Review №197

Lo was absolutely amazing! She was so caring of the two birthdays we were celebrating and very attentive. Please go see her any chance you get!!!

Ga
Review №198

This place “hired” my girlfriend she went there for an interview where they told her to come back in two days to “shadow” the original host which is the position she applied for. Once she went there to do the shadowing the original host told her that the ”shadowing” is actually a way to be able to train the new employees without having to pay them “in case they quit” as she said. The shadowing was on Friday and everything went well and they said they would let her know by Monday if she got it or not. On Saturday they texted her and said they wanted to proceed with the hiring process and if she could come in that same day at 3:15, which she said yes to. Once she got there they said they didn’t want to do her paperwork today and they let her be a host on a very busy night as she was still trying to figure everything out. After about three hours of her working they pulled her to the back for “feedback” which they then said she was “too quiet and not outgoing enough” slid her $60 then dismissed her. This place is shady and used her because they had too many employees call out. Disgusting management.

Ma
Review №199

From the outside you would have never guessed this neat cocktail bar was waiting inside. Never ending drink selection with something for everyone. Great for a little bite to eat along with your drinks as well.

Information
1641 Photos
199 Comments
4.6 Rating
  • Address:1 W Jefferson St, Phoenix, AZ 85003, United States
  • Site:https://bitterandtwistedaz.com/
  • Phone:+1 602-340-1924
Working hours
  • Monday:Closed
  • Tuesday:4 PM–12 AM
  • Wednesday:4 PM–12 AM
  • Thursday:4 PM–12 AM
  • Friday:4 PM–1 AM
  • Saturday:4 PM–1 AM
  • Sunday:Closed
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • On-site services:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Highlights
  • Fast service:Yes
  • Great beer selection:Yes
  • Great cocktails:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
  • Assistive hearing loop:No
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Food:Yes
  • Food at bar:Yes
  • Happy-hour drinks:Yes
  • Happy-hour food:Yes
  • Spirits:Yes
  • Wine:Yes
Dining options
  • Seating:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Atmosphere
  • Casual:Yes
  • Cosy:Yes
  • Trendy:Yes
  • Upmarket:Yes
Crowd
  • Groups:Yes
  • LGBTQ+ friendly:Yes
  • Tourists:Yes
  • Transgender safe space:Yes
Planning
  • Accepts reservations:Yes
  • Usually a wait:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • Free of charge street parking:Yes
  • Paid parking lot:Yes
  • Paid street parking:Yes
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