Ok the people there are very friendly. It is not a customer service issue it’s a selection issue. Almost no mods, Tanks, or juices to choose from. Looked like a yard sale of Vape stuff. Not going back until they get their inventory together. Prices also were slightly high. Not gauging high but I would drive down the road and save money instead.
I ran into here (literally) at the last minute and the guy was super helpful. I have ZERO knowledge about vapes so I handed mine over to him and said HELP! He fixed it literally 2min!! I had a great experience here and would definitely recommend this place to my friends! Good coil selection. Everything in stock. Good flavor selection! I got Froot Loops ❤️
Nice Shop, the staff are very friendly and helpful. They have a nice selection of vape juice. Theyve also got a good selection of hardware, batteries, tips, etc... Is also nicely located right off of the I-17 and Bethany Home. Easy to get in and out quick, and on my way home from work.
Gay vape shop with excellent atmosphere and wonderful knowledgeable staff. Haley help me with my vape juice she mixed it up perfect I had to do was explain to her what I liked and she got it right the first time. Teresa help me find any discounts that would would help make the vaporizer I wanted more affordable I cant say enough good things about this place!
Switching my husband from chewing tobacco to vape and not sure where to even begin. Came here to the friendliest staff member, so helpful and patient showed us how to do everything and explained everything to us! Dont go to any other place, prices are good and so many varieties of juices. Will definitely be a regular.
Super helpful and nice! The workers are super helpful and welcoming, I felt really great about my experience here. They did everything he could to help me make a decision. I think I found a new vape store..
I recently started vaping to quit smoking, I walked in having no clue about anything. He helped me find the perfect vape for me, taught me how to use it, and how to fix any problems that might occur. My friend and I ended up staying there talking with him for about an hour after I made my purchase. He let us smell a bunch of different juices. I definitely will be coming back
When I first posted a review this place i was very impressed with the staff and the excellent customer service they provided. Even to the point that I would hang out and kickback with some of them after buying some juice. That was until i ran into the owner. Who made me uncomfortable and seemed a little off. I seen other people kick it longer over there including some girlfriends and boyfriends of some the staff stay entire shift. So its not like i would over stay my welcome. Simply put and i really hate to say this the dude doesnt like people with my complexion he doesnt not hire nor does he have a friendly disposition towards us. As a customer its unfortunate as a new person to the vape community its a blow to the culture. So now i go down to Phoenix vape.
If I could give zero stars, I would. To start, the two girls that were in this location had absolutely zero customer service etiquette. There was no greeting until the counter was approached nor was there any cheerfulness in the both of them. In fact, both girls working in the location seemed annoyed that someone had come in at all. The shop was unkempt, messy, floors unclean, chairs for the bar unorganized and the furniture (sofa near the door) is sinking in, where you are able to see inside of it. The glass display cases are absolutely beautiful but mostly empty. The prices on their premium juice is far above any other location in Phoenix which stocks the same brands, making it worth a short drive to purchase elsewhere. This goes for their vaping equipment as well.Im not sure if there was a recent change in management but what i will say is that if there was, you have GOT to get your staff trained if you want your business to succeed.
I came in for some menthol juice and their lowest price was 14 Dollers and I only had 12 dollers and the guy working here was so awesome and sold me some for 12 bucks. I came from Tempe and he was just so awesome as to helping me out..I recommend this place to anybody and all.. Great customer service..I love it and will be back.
Went in Friday evening and bought a vape pen. Clearly pretty uncomfortable, it looked like it might have been the clerks first day. Left with no instructions from clerk or with the unit. I assumed it worked pretty much like our other vape unit. Couldnt get the vape going when I got home. Called the store and the guy said he has trouble explaining things over the phone and to come in. I come in for the second time. He says I shorted out the battery when I loaded it wrong and he gets it going. Later, when I add juice, it doesnt work. Went in for third time and the guy says I shorted out the battery again because I filled the tank upside down. He gets it going. Later, I fill the tank the way he showed and it still doesnt work. At this point Im sorry I chose Juicy Vape.
Lost my vape and came in to buy a new set up. Mich and Ethan were of great help setting me up and giving me options and info on different products. Great place honestly.
Their customer service is ok, but they are next open durring the hours it says on the door. The last three times I have come close to opening time, no one is here. It is 10 minutes past 12 on a Sunday. The door says they open at 12. They do have good juices, but having to come back later is very irritating.
Juicy Vapes is a great place to go when one is in need of a vape. My son and I went in today on Friday, September 16th because he lost his vape recently. The staff there was very helpful and they help my son pick out a vape he would be happy with.The store has a great selection and is right off the I-17 in Phoenix on Bethany Home Road, making it very convenient to stop in.We recommend this store for all your vaping needs.
Been coming here for a couple years now. Always excellent customer service and super friendly and knowledgeable staff. They dont try to upsell you or sell you anything you dont need or want. Full of advice and helpful hints as well. Wont go anywhere else!!!! VAPE SHOP FULL OF ROCKSTARS!!!!
These guys are really good I had an opportunity to go elsewhere and I chose to wait until I got to the area of the store Mitchell and Daniel are very helpful been trying to quit smoking for a long time now about 2yrs and I think it just may work this time.
Extremely Helpful!!! I bought my first mod from here!! Customer service is outstanding and very knowledgeable!! Definitely coming here every time I go back home to Phoenix!!
Very knowledgable and helpful. Awesome customer service. Great prices and policies. By far best vape shop Ive been too. Highly recommended
I walked in to this vape shop today and was pleased. Friendly staff and helpful as well. The prices are good, not a huge selection but good products.
I had a wonderful experience there at Juicy Vapes. Mason offered excellent service in taking his time with me and explaining things that I needed to know or that I may have not thought about.
Came in for a starter kit and some juice, and RJ helped us and educated us so much, we walked out pretty happy with a new vape and the full set up for it and the prices are great also, thanks a lot guys!
They are super friendly and knowledgeable! Great location too! Variety of juices! Definitely coming back here for my vaping needs.
Great shop came in based on reviews. Did not disappoint. Staff was very friendly and gave me a discount because I mentioned their reviews on Google. Highly recommend!
Great cust service... Litterally step by step by step instructings. Great knowledge of devices and other products. Verry helpfull to all from beginners to experienced vapers... Ive found my forever store family.....
Awesome shop. Very helpful and knowledgeable. They broke down the pros and cons of the rdas I was looking at and helped so much. 5 stars all day
Great customer service and a very helpful staff. There is a wide selection of premium juices here. Definitely recommend this place if you are in the neighborhood.
The time is wrong on google. It says it open at 10 am. And after I drove for 9 miles I found it close and it doesn’t open until 12 pm. So I had to drive 9 miles back home with nothing.Very disappointing. Fix your hours.
Extremely friendly, and awesome customer service with a wide variety of juices to choose from! They will help you find what you need if you want something specific!
Great customer service very informative and helpful. Prices are reasonable many vapes to choose from. Large assortment of oils too. -Jerry
Very knowledgeable staff. They dont try to scam you. Very upfront and honest. Well get you the most fire your money and sell you the best equipment for your lifestyle and budget.
Been coming here for months always get quality juice and just bought The Dagger by VO. They definitely know what they are doing. Dont go anywhere else.
First time going into a vape shop the guy loc was very helpful. They have really great prices, I would highly recommend this shop to anyone.
#1 vape shop in Phoenix! Nice people, really great customer service especially RJ! and they always everything in stock, love it!!
Solid customer service , The person who helped me was Mason and he gave me great customer service and answered all my questions . Place highly recommend 10 out of 10!
This is the best vape shop Ive been this far....James was amazing...very informative and eager to answer any question I had....will go back agin....
Very knowledgeable! Bruce and Mickey were very courteous and think of the customers needs. Very pleased w service and my mod
Not a huge selection but down to earth friendly shop. End time here. Says closes at 8pm. Its 630 and there closed. Drove a hour to get here. 4th time I have showed up here and the store not open during business hours. Says 10am. Its 1030.
Great shop and personnel. Helped by Terry who found mod for me right at closing. A+++ service - highly recommend
Thats nice just got here at 1130 on a Wednesday and they are closed when it says on the door that they open at 10 thank juicy vapes really helpful
Great store. Great customer service. Great prices. I would recommend this shop to anyone who is looking for vapes!
Staff are usually not very friendly and their coils are overpriced (I havent bought juice or anything else from them)
Going into juicy vapes to try once again to stop smoking Mason was so very helpful and very informational and was patient with me really appreciated it thx again
I had a great experience at this location my man Bruce was very knowledgeable about the vapor devices and I will definitely be coming back
Came in looking for a new mod dude gave me a sweet deal great customer service definitely coming back everybody should be going there
Mason was super dope! Played my buddy in foosball for an extra discount. Been coming here for the last year and I’ll keep coming!
Great selection of everything. Staff here is pretty awesome too. This is my new go to for juice.
Mason was very helpfull, and friendly!! We live in Prescott and come down to Phx., often. We will definetly stop in and buy from Mason.
Been going here for a while, I love this store and diana was a big help. I would recommend this store to everybody, good customer service.
Great shop!Super welcoming and even offered me a drink to try flavors clearly.
Mason and RJ are my absolute favorite! I come in and hangout here all the time with my friend and they’re the absolute best!!
This place is trash.closes randomly between 3:30 and 6.managment either non existent or just terrible at their job.limited to no stock constantly and number listed its disconnected.1 star because 0 isnt an option.step your game up
The best i have ever been to best service best products on shelf a must if you vape stop immediately!
A1 vape shop! All the staff is very helpful and friendly. Great experience every time I come in.
The guys here were very helpful and informative. they taught me about vaping and how to use it for wax.
Very helpful! RJ is very customer obsessed, wanting nothing but the best for his customers. Will definitely be coming back
Great service every time I go in! Honestly one of the best with a good variety and staff that are knowledgeable
Favorite place to go! Sales guy is awesome and very helpful. Reasonable prices too..
Great service, fast. Very helpful and friendly. Definitely coming back thank you. Mason was a big help!
Chris & Bruce were beyond helpful! I totally recommend juicy vapes for ALL your vaping needs!!!
Each time in come in the staff had been awesome. Thank you for helping me choose an awesome pen today Mason
Trash go there 10:50am on a Friday an they are closed funny thing is they dont bother updating business time or info pathetic. Cant manage to do that doubt you can $o anything else right.
Great knowledge and great customer service. They have great in house juice. Try it.
Customer service was amazing! Got a great deal and they set me up with everything.
The place is nice and clean. Smells wonderful and the sales person was very helpful and knkwledgeable of the product that I was purchasing
Alex was extremely helpful and knowledgeable!! Great place to get a vape.
Juicy vapes is the place to go for all vape essentials. Friendly staff and great prices
Great service, very knowledgeable and great products! Definitely will come back here!
Great staff. Very knowledgeable. Helped me find the perfect mod.
Awesome vape selection. Helpful staff. Ill go back!
Hey man , great price, High class customer service I highly recommend it those who just started and or for thoseDocloud chasing.
Great service, friendly and fast - Mason was very helpful and personable, overall great impression and experience.
Mason was great! He hooked me up with a new tank and saved me a couple buck!
Awesome experience cant wait to do more business with you db nation approved!
Great service and feels very comfy to be here even complemented my hat and gages cuz i was decked our for christmas
Very nice shop and good dealsHouse juice is very good too!
Came in today they rock they have all kinds of vapes ,they are frwindly an the vibe os chill
Great place, awesome staff, great prices and premium juice!
Theyre chill but its pretty much a 50/50 chance theyre closed even if they say theyre open
Great prices, friendly and knowledgeable staff. Would highly recommend.
Awesome place to get juice. Alex was Very helpful
Very knowledgeable. RJ was very helpful and took his time explaining everything.
Always so helpful when I come in needing help!!! Keep up the awesome service..
I would recommend this place to anyone. Great employees. Great prices.
Said store opens at 10am. Arrived at 10:30am, open sign was on, but door locked. Called no answer, waited until 10:55am still no one here. Not a good way to do business.
Great customer service nice lounge area good selection
Very nice and knowledgeable. Decently priced and always willing to help.
Great place. Halley was great with locating the right flavor for me.
Awesome dude great customer service and very knowledgeable.
For my first time i tried a vaporizor at juicy vapes and i enjoyed it
Stopped in to get a new mod. RJ helped me out and was really cool.
Awsome and good friendly environment... and good selection of juice
Great variety of juices and the staff is very helpful
Great place! Loc Pham was great. Helped me get exactly what I needed
Good service, very informative, and helpful, got me a sweet dealio !
Rj hook my girlfriend up with a vape mod that she loves alot
Best juice been a customer for 4 years TMNT is the best juice
High end very knowledgeable great service beautiful store
Great place products prices and staff! Thank you!
Very helpful service. Friendly and had exactly what I needed.
Amazing vape products. They are the best.
It was a friendly environment and the employees were really helpful.
Great prices and mods and juices five star
Really chill guy, helped me with my first vape
Its close, nice customer service, and nice selections of Juice.
Perfect for those looking for a shop you build repore with the associates
Really good shop good mods cheap prices
They were great love the customer service
It was a good place for someone who is trying they the first time
Really great vapes awesome people
Showed up and they were closed. Never been there before and will never go again.
Awesome atmosphere, helpful and good celection of flavors
Very cool an helpful peopleAnd nice an relaxing location
I love this place!!!!The Only Vape Place For Me!!!
They were very helpful Mitchell and RJ
Relaxed atmosphere with high knowledge without high pressure sales.
Good experience! Very helpful and reasonable.
Friendly staff. Knoledgable with a good selection.
They were very kind and a a some store thanks
Very good customer service and very informative.
Always had an excellent experience here
Nice friendly staff, and very knowledgeable
Love the FLAVORS!!!!💕💕💕💕Super NICE People!!😊🦖💚COOLIO!!! 💚🦖🦖
This is good Services. Really self explanatory
Noone there at noon or 3 PM on a Thursday
Alex answered all my questions, good service
Great service thanks Alex
Alex was super cool and helpful
Nice guys, wide selection.
Not open when it was suppose to be open... bummed
Good ppl good deals
Great job
Cool spot, nice dudes.
Best customer service and best favors
EXCELLANT CUSTOMER SERVICE VERY KNOWLEDGEBLE
Too expensive and not much to choose from.
Cool guys
Awesome place; very helpful
Great Customer service. 😁😁
Got my first caper...
Good place really friendly
These people are great
This place is great try it
Friendly and helpful people
Great service!
Good place for thesmell
Alex helped a lot
A very good experience
Awesome and helpful
Great customer service!!!
Good service
There the best👍
Love this place
Weird vibe
Great service!!!!
Good service
Delighted 👌👍 I recommend good service and good products