Empire Merch. Co. Smoke & Vape

328 E State Rd, Pleasant Grove, UT 84062, United States
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Empire Merch. Co. Smoke & Vape
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Ty
Review №1

Weve had such a great experience here. Every time we come in the staff is right on top of everything. There does seem to be a gentlemen working there who seems completely out of it. He has rang me out without giving me the products Im paying for, had to ask for my number multiple times because he was in and out of it, during the entire transaction. This has been almost every interaction with him. Hes the one who wears a had with a bandana underneath.

Ch
Review №2

We ventured here originally to look at costume jewelry as a friend needed to wear an affordable plain band for her wedding ring finger. They also sell clothing apparel (shirts) lighters, small pocket organizers, and other things. We were warmly greeted by Austin - who was just as friendly as he can be. I love coming across employees who actually give off the vibe of loving their job and who enjoy being at their location of employment. He gave great customer customer service and was just eager to help us in what we were looking for. We even came here maybe 6 weeks ago and asked them to size a wedding band to see what size it was, so we can buy a ring online with the proper size, and they were more than happy to help us with an unusual request, even if we didn’t buy anything in our first visit. I look forward to coming back here, not just for the merchandise, but for their memorable, fantastic customer service!

Je
Review №3

I just moved here and was looking for a good shop to goto. I stumbled across this shop by chance and i was greeted by Austin. He was such a AMAZING help I had to stop and ask if he was the owner. He took pride in every part in what he was doing. Not only that, he made me feel like a long lost friend. I will always shop here from now on. There may be so call bigger shops but because of Austin there is no better. Give him a raise

am
Review №4

Great spot to go to to get good prices on vapes. Staff is always very helpful and quite informative. Got the ultra pro, and come to find out that when the vape is at zero on the juice, there is still enough life in the flavor to get a few more hits in.

Ro
Review №5

Im so thankful I found this place. It is always so clean, and classy. They have the BEST selection of tanks, mods, juice, and all your vaping needs. When I leave, I dont feel the need to shower immediately like I do after leaving a smoke shop. Empire is a place I would hang out at, and I occasionally do. Its that cool of a place. The owners are incredibly nice people, and very generous. They always have the best prices, and they do weekly giveaways. They are not little prizes either. The staff is well trained, and very knowledgeable on all their products. Every Friday night they give out free food from the Holy Grail, which is two doors down, or theyll order pizza for everybody. Right next door is Insomniac Cafe. A hidden little gem of a coffee house. I always grab a delicious iced coffee on my way out. Empire is hands down, The Number 1 Vape Shop in Utah. The competition... they dont have competition. No other vape shop even comes close. When I decided to quit smoking, I thought vaping might help. The choices of vape shops at the time were slim pickins. Unless I wanted to drive 30 - 40 miles away, I was stuck with an overpriced, dirty scheming smoke shop for assistance. I probably would have started smoking cigarettes again if it werent for Empire Merchandise. Long live the Empire!

Mi
Review №6

Great juice flavors, deals, rewards system and Austin and Cliff are both awesome employees!! They go above and beyond!

ri
Review №7

I stopped by to get a disposable and the gentleman working was very helpful and the merchandise was at a fair price. Im just sorry I didnt know about this location sooner. 👍👍

Ch
Review №8

Empire has been my go to recently for vape and smoke purchases. They always take time to help, are super happy to explain or help you make a knowledgeable purchase. Always a vibe to go to.

Br
Review №9

We all know the feeling when youre nicotine source, for whatever reason, unexpectedly cuts you off. This happened to me tonight, 10 minutes before my regular vape shop closed. I began down the list of all the local shops near me and set out on what I thought would be a quick errand, I arrived at two places that google said should be open, yet they had already closed. Finally, 16 miles from home, I came upon the refuge and solace I desired!! Empire was the only place still open. The sweetest gentleman helped turn my entire evening around! Thank you, Juan, for going above and beyond tonight. Youre a beautiful soul, and your friendly demeanor made buying a disposable vape a grandiose and gratifying experience. Its everyday genuine disposition like you displayed tonight that could change the world for the better. ❤️

Ma
Review №10

In my opinion it is the best vape shop around! Best selections! Great atmosphere and good people. Helpful with questions and information.

Am
Review №11

Wonderful service! Very friendly and knowledgeable staff. Overall a great experience.

Jf
Review №12

I simply love this vape store. I use to live by it, we moved to Draper and I have started going down there again for vape supplies. Friendliest staff. I always feel great when I leave. I feel they have the most reasonable prices on juices. Even bought a new mod.

Co
Review №13

Everything is great except asking for tips on retail purchases. Id go elsewhere when possible.

As
Review №14

They have a unique and great selection that I havent seen in other stores. I would recommend this shop to anyone who wants a switch up from the usual regular shops you go to. The staff were friendly and good at giving me information on certain products I didnt know much about. I will keep them as my go to shop for all future related purchases.

Al
Review №15

Just went here for the first time & it could not have gone any better. Austin was extremely knowledgeable about the product & helped us with everything we needed!! Thanks guys!! 😃

Vi
Review №16

Very friendly and they have a good variety of everything.

Li
Review №17

This is by far the absolute very best customer service Ive ever experienced. Austin has always been so knowledgeable and helpful whether I was in need of a new mod to different types of coils he goes above and beyond. Even when they were out of the kind of vape juice I wanted they ordered it for me they even called and let me know when it got in. Idk about u but Ive never had a better customer experience. Thank you Empire Team!! Keep up the great service we really do appreciate it.

Ke
Review №18

This place is my go to place! They have a great variety of juices and mods and the most affordable prices Ive found. They are one of the only shops I know of that not only carry Saphire pouches but always has them in-stock as well.The staff is very knowledgeable, patient, helpful and all around great! I definitely recommend this place to everyone. Everyone Ive referred to Empire agree that theyre the best!

Je
Review №19

I actually decided to change my rating to a 5 star and to leave a review. I rarely feel the need to change either one, but I honestly can say it is well deserved. Every visit I have had to Empire the employees have been very kind and helpful. I recommend checking this place out. They are perfect examples of how people should be to one another. To everyone that works here and the owners youre all great. Thank you

Ka
Review №20

I like this place good product good prices and helpful people.

Al
Review №21

They had a blend that my normal shop didnt carryI took a chance, and I have to say Im impressed. They will find, order and stock your hard to find favorites. Thats​ customer service. Pricing is right in line with fair, oh and awesome rewards app too

St
Review №22

Honestly the best people ever, they are so friendly and knowledgeable! They helped me be sure my batteries were safe, helped me clean my tank, find the atomizer for my friends tank and are purely genuine in all their dealings! Will be a regular customer for sure!

De
Review №23

I love this place! Its bit of a drive for me but worth it. Plenty of options, the prices are good and the staff is awesome! I literally dont go anywhere else!

Mi
Review №24

Extremely helpful couple of guys working today. I flew in from Seattle and left my mod behind and I needed a quick set up and these dudes hooked it up. The store has a great selection and pretty typical prices you’d find at a shop (still way cheaper online) for your mods and juice. Highly recommended

Lo
Review №25

Wonderful little shop with a good rewards program! Run by a fair and decent guy who always treats us right and has a very informed and helpful team. Very comfortable atmosphere. Based on what other customers and friends have told me about other shops, the mods are priced better than most other places. They also include free unicorn bottles and tank bands. I strongly recommend giving this shop your exclusive custom for vape juice and supplies.

Sh
Review №26

Went into this place to get two bottles of juice and walked out with 3! They gave me a 60 ml on the house of their own juice which was awesome. Im never in the northern part of Utah so that was my first time there and the girl I talked to there was very welcoming and kind! She let me try the juices and helped me find really good juices. Not to mention she was cute really too! Anyways if youre her and you see this, snap me @thelegendfshaid.

Ky
Review №27

Definitely my favorite vape store. They have so many options on juice. This is the only place Ill go to. Their workers there are very friendly and if you need a good recommendation on a new juice. They always give good recommendations. They are very patient with you when trying to find a juice youll like. I highly recommend Empire. Very affordable too.

Au
Review №28

Awesome shop, great selection. The house juice is awesome and you cant beat 60 mls for $18. Staff is super friendly and the rewards system is the best Ive seen in any other shop. I wont take my business anywhere else.

Ch
Review №29

This place is dope. You can get jewelry, clothing, hats, art, stuff for your beard, and of course anything vape related. The owners are amazing people and the staff are always very chill, helpful and polite. They have a sweet rewards program and you get a ticket for their weekly raffle with every purchase. These guys are great.

Le
Review №30

I love Empire Merchandise!! I had a broken tank and they totally took care of me. I got a whole new set up and Rob took the time to teach me everything I needed to know and made sure I was comfortable with it before leaving. They also have amazing prices and defiantly take care of you!!

Mi
Review №31

Usually pretty cool people. Salt Lake didnt have a vape I needed and was gonna head to PG, but wouldnt give me a price over the phone for the drive. Called another place and found the vape I needed and was quoted before driving. Poor customer service, wish I wouldve gotten his name!

Wi
Review №32

Customer service that keeps us loyal. No where else has ever treated us this well. Great stock too.Thank you guys!

ti
Review №33

Great customer service will go there again. Had a great selection of E Juices to pick through compared to some of the ones that other smoke shops have. and they were very kind with explaining what each brand was so we knew what we were buying before we bought it.

Br
Review №34

Great selection of ejuice, Ive found some brands here that I cant get anywhere else. They also have a decent selection of glass and other smoke accessories if vapes arent your thing. The staff has always been friendly and attentive in my experience, I highly recommend this store

Do
Review №35

ALWAYS HAS A DEAL! great price on juices. Their house juice is excellent and will often sell them in combination with other name brands for a great price. Pack of 5 atomizers... $20! Also very friendly and remember you. Tons of inventory to choose from.

As
Review №36

Love the Empire merchandice company! Everyone I have met there has had great customer service and been very knowledge, especially Dan he is exceptional.They also have a very large selection of products, one of the biggest Ive seen for juice, even my very picky husband gets his favorite from here (not even a house blend). They have a large selection of house blends too, I enjoyed their duramax and am about to try blazin berry.They provide deals, discounts and a reward system. Prices are just as good if not better than anywhere else. I highly recommend this place.

Ty
Review №37

Quite honestly the best place to go for vapes, juice, pouches, CBD gummies ect. Great staff that is always there to help answer questions and make sure you leave happy with your purchase. I havent gone anywhere else in years as there is no reason to go anywhere else.

Ju
Review №38

Rob the owner is a great guy. Always has something nice to say. Getting recommendations that are unbiased is easy here unlike other Vape shops. Good deals and a good atmosphere. Weekly giveaways and free food.

sa
Review №39

I just want to thank Lakin for the excellent customer service, that she delivered to a T! If you are wanting real professional advice, and being taken care of ask for Lakin, she is very kind, and knows her stuff. I Came in and she helped me right away, made sure I was taken care of.

AJ
Review №40

They are always so nice when you walk in and always get you the type of juice you want. The staff is some of the most awesome people you will meet the owners are the same way because if you are talking to an owner you wont even know its them until they tell you but they are always trying to make you feel like you walked in and its a chill place.

Ty
Review №41

An excellent shop containing all matter of vape accessories, juice, mods, vaporizors, CBD, stones and merch. Even when theyre helping customers, they acknowledge you when you come in and will offer assistance as soon as possible, usually a minute or two, giving you time to check out the juices for your device.Their employees know their products, to a highly professional degree. If you have questions, youll get satisfactory answers.They offer testers in a quick manner and are highly organized, if its not up front, theyll check the back without hesitation.Their reward points system is cool and easy to get set up on, and the customer service is always on point. Totally worth my 15 minute drive.

Ry
Review №42

These guys are awesome. They know their product, they have opinions on almost everything in the store, and they are more than happy to take a few minutes with their customers and get to know them as people. Fantastic shop.

Be
Review №43

Pretty good overall! Better than most shops in the area. They don’t just claim to have the best prices like vapor logic or VIP. They actually do and always have good sales going on. overall it was a good experience.

Na
Review №44

Best place to go for best prices on any e-juice or new mods. House flavors are the best I have ever tried. Has alot of other cool unrelated items for sale as well. Art and miscellaneous items. Friday night party is pretty awesome. Food, Music, Fog, lights and a chill atmosphere. We wont go anywhere else

Ak
Review №45

Great customer service who knows what their talking about. I love the house juices. They also can special order any flavors they dont have at no extra cost. Been going here since they opened and it will remain my favorite vape shop

Ho
Review №46

I’ve been here multiple times, this being the first shop I went to after turning 19. I don’t have a lot of experience towards mods, juice, and coils, and I first walked in asking for information on which is best and what they recommend. First few experiences - great! Friendly male staff that make you feel welcomed and happy, they also told me to bring my dog in and I have ever since. I have never had a problem up until I came in contact with a female worker of yours. She has long, dirty blonde hair, blue eyes, and looks about 40. Not sure what her name is, and I don’t care to learn it. A couple days ago my boyfriend and I came in looking for juice. I didn’t drive, so I left my ID at home, however multiple staff recognized me because of the dog I always have with me on each of my visits. My boyfriend wanted an opinion on juice, so I told him which one I liked best. Without my knowledge, as he approached the register, she asked for my ID as well because I had given my opinion on a certain flavor of juice. Not driving back to my house to get my ID for something I’m not paying for, I told her I didn’t have it. Not only did she continuously ask me to go home to get it, she made me feel like a minor trying to buy juice in a smoke shop illegally and blatantly made me feel stupid. I even got a couple comments from other customers as I walked out. Finally she told us she would “let it slide” and let my boyfriend buy HIS juice with HIS ID and HIS money.Fast forward another week, I come back with a piece of paper with the name of a coil written on it in which my boyfriend had given to me so I didn’t forget. I had my dog with me as always, and upon entry I had an employee recognize me and want to pet my dog again. (If you read this, I’m sorry he’s a dick. He’s rude to everyone) I spoke to a nice man and told him that the paper was what I needed, after telling him my boyfriend had given it to me because I don’t know what the name of the coil was. He immediately called this same girl over to me again, and she then interrogated me. Asking me where I had gotten the paper, who I’d gotten it from, and that she couldn’t sell anything to me. It pissed me off pretty fast considering the other staff knew me, and I was simply asking for a coil that was written on a piece of paper. I told her it was for me, and my boyfriend. She asked why he couldn’t come, where he was, and why it was just me. To which is none of her business considering I had my ID and money to buy the $4 item. She went on to tell me that it was possible I could be buying something for a minor because of my specific word choice - to which I understood and rephrased by telling her it was for ME and OUR mod. She then cut me off and told me she was simply educating me on something I didn’t know. Which pissed me off even more and AGAIN made me feel stupid in front of all the guests.I bought the stupid coil and left after thanking the male cashier who’d helped me. I love this shop because of the atmosphere and the staff. But after these occurances, you’ve lost 2 great customers who frequently buy our monthly supply of juice from you. Not only us, but we’ve spread the word and you will be losing quite a few more people whom shop at your store. I love the rest of your staff, but this girl is demeaning, rude, and blatantly bitchy. Get her out of her your store if you want good business, as we’re taking ours elsewhere.

Iv
Review №47

Super cool hidden vape shop. You can find anything here. Great prices and cool socks! Customer service is great!

Sh
Review №48

All the staff are super friendly and always willing to help! Came here because of their prices but quickly became a regular due to just how amazing the staff is as well as their HUGE selection of juice!

Ju
Review №49

Love, love, love this shop! HUGE selection of juice! A lot of different brands to choose from, but I recommend some of their house juices! Everytime I go in, its a different, good, experience. Their knowledge of all product is 💯 and their customer service is GREAT!

Ha
Review №50

I have been a customer at for around 3 years. In my opinion Empire is the best vape shop in Utah County. The owners and the staff are some of the coolest peeps I have met not to mention they are incredibly caring!!

As
Review №51

I used to go to empire once a week and haven’t been for about a year... I just went last week again and now I remember why I stayed away so long. It’s unfortunate, because I love the large selection they carry and their prices... but the majority of the staff is SO rude and disrespectful, and I won’t spend my money somewhere I get treated poorly. Once again, the same staff members treated me and my friends like garbage and now I know I won’t be back.

Pe
Review №52

Just stopped in to get some info and look at their selection because we just moved to the area. Theyre great, answered all my questions without looking at me like I had 2 heads. Real nice selection of Vapes as well as juices, even had specially juice I was looking for. I will definitely be back in real soon to get a new vape and juice.

Sa
Review №53

Absolutely LOVE shopping here the employees are VERY knowledgeable and love to share that knowledge with you as long as your willing to learn it. I will ALWAYS recommend them to friends and family and I will ALWAYS shop here.

Jo
Review №54

Great vape shop! Competitive prices and a great selection of juice. Knowledgeable and very friendly staff. Weekly raffle ticket drawings and they have a point systems in place for you to earn discounts. Its the only place in utah county I go for my vaping supplies!

Dy
Review №55

Great place, always have what you need or something similar. Been coming here since rob opened the shop and have never been let down. I’d been away a few months and when I came in Laykin knew what I needed and was very helpful.

Wi
Review №56

Great service and staff. Their house juices are of comparable quality to larger brands at significantly better prices. Any time I am in the area Empire is my preferred place for anything vape related.

Ta
Review №57

Great place. Great staff thats very kind and knowledgeable. And some of the best prices around for mods, pods, pens, etc. Juice is a few dollars more than other places but thats ok.

we
Review №58

Very helpful and friendly. I got a disposable vape and it was faulty went back in and they switched me out. This shop has definitely earned my respect and business.-Wesley

Ja
Review №59

Walked in with a friendly greeting and very helpful staff. Knows their product well and very patient while you decide what you want. Other vape shops iv been too dont even compare to the positive vibes radiating from this place. From now on this will be the only shop ill ever buy vaping products at. 12/10 would recommend to anyone.

Ta
Review №60

I’m from the south end of state, the sloppy seconds part, where we are stuck with limited options of shopping and inferior product/service but still pay a premium for the same product. Not only did Empire take care of me while visiting town, but the STUPID low prices along with top notch service convinced me to stock up while here until I get back in a few weeks. Thanks fellas!

Ci
Review №61

I love empire and the staff are awesome. I brought my brother with me and he really liked the store and will now be going to empire for all his vaping needs. I really like the selection of juices as well as all the other products that empire has. Awesome vape shop 👍

As
Review №62

Please go here!!!! There selection for vapes and disposable are freaking awesome. kid in a candy store filling. What I really like is the disposable part, every review and unboxing on YouTube for vapes they have here, would definitely recommend it for vaping need to go here instead of making the 60 mile round trip to Salt Lake and back by american fork

De
Review №63

Best place to go in town! People are always great and willing to help out! They have plenty of product

Kr
Review №64

By far the best place you can go if your in the area. They have an endless selection that have prices competitive with other companies. They also give gorilla bottles out with juice purchase. They know their target market you wont be disappointed.

Mo
Review №65

This place is absolutely amazing! Such a great selection, and Juan was incredibly helpful and knowledgeable! 10/10 recommend!!

Fu
Review №66

Asking for an ID and then asking for my name which is clearly on the ID for someone who is 45 with no hair and a gray beard sounds ridiculous when Im not asking for a beer, its worse than a liquor store.

Ty
Review №67

I know the owner Rob and his wife Genie (sorry if spelled wrong Genie😬) really well and since day one they have always been super generous, hospitable and genuinely nice to me. They treated me with respect, Tob was always willing to help ifna problem arose. Ive watched their vape shop grow since the beginning and with Robs amazing business skills, and his and his wifes desire to make a difference in the community has hands down made them the best vape shop in Northern Utah county. The name says it all . They built an empire, and a damn good one at that. Good luck Rob and Genie and employees. You dont need it cause youre kicking ass.anyways but keep it up.Tyler Y.THE PAINTER GUY

Ke
Review №68

This is one place that I can say has the best customer service and pricing around. I deal with Law Enforcement and Government agencies from all over the world, it is very refreshing to have this kind of customer service so close to home.

Ch
Review №69

Seriously the Best shop I’ve ever been to. Everyone is always super kind and quick, they also do a TON of giveaways, it’s super nice. Will and have referred to everyone.

ka
Review №70

Awesome Vape shop, always have the best prices on coils and everything else. They gave me personal advice on how to better take care of my mod, cleaning it.. etc. They’re always happy to see you and help.

Ju
Review №71

This may be a little long as I will review my visits with the other local shops I have tried (Vapor Logic, Rolfs, and Stogies smoke shop.).Empire:Juan and this girl(dont know her name, Juans girlfriend I believe...maybe a bad assumption but I swear she said that) .Employees at EMPIRE are VERY helpful I usually try and go for them if theyre working. I have made all my big purchases there, including a Valyrian tank and most recently a DEAD RABBIT RDA (WHICH IS AMAZING) . If you go on a friday it has light machines and feels like a good vibes ratchet trap discotech. Customers range from cowboys to hipsters.The staff have good recommendations (i went in thinking I wanted another smok product boy was I glad I listened to juans and the blond girls EXPERT advice) .Upon questioning EMPIRE about EVERY single RDA they had , I decided on the Dead Rabbit with Juans expert help. He sat with me personally one on one and taught me how to set it up.was able to show me how to build My first time (I got it down first try after watching him). Boy im glad ive found my local GO to shop I can Trust. If you buy a naked juice you get a house juice FREE, they also have Free Stickers and tank rings. If i spend over $50 they even throw in a little chubby gorilla bottle, that is customer service and they have won me over. Friday night is a hip scene with the latest urban / rap/ hiphop music banging.I recently saw the jewelry section of the store and they have some really nice rings, etc.Empire also has raffles where you can win free stuff you can sign up with every purchase. I need to start buying one thing at a time rather than spending over $50 on multiple items so i can get more tickets.They have a Massive selection of juices, and the BEST BATTERIES you can find (lg brown guys). They even wouldnt sell to me and my mom first time in because I had left my ID at home. I brought it in the next day and they were able to service me- they didnt make me feel embarrassed for not having my id and i tried to talk them into it but they wouldnt budge on selling. AWESOME company. VAPINGS FOR ADULTS NOT CHILDRENLet me start by saying Vapor Logic is owned by and old friend.e what i was asking was a joke- I wanted to know how to switch out flavors faster, and an RDA seemed like a good option- or a second tank. The employee said you can not run an RDA on a coolfire IV 40w vape. they talked down to my like i was stupid it wont even power any RDA, you want to get a more powerful mod .Despite his bogus advice I got a mesh RDA and before I could buy my next MOD and was Puffing Flavorful huge clouds off it with my coolfire IV (OLD ASS MOD) They also charge $10 for a pair of clapton coils prebuilt, while EMPIRE charges $3 for the exact same pair. No one has ever offered to let me taste juice at vapor logic, or recommended a product I have heard about. When shopping for my last RDA VL tried to sell me an outdated RDA online it was on clearance for $14. VL tried to charge me $50 plus tax, also said we cant help you build it if you buy it I can tell you how but youll have to figure it out.IGNORANT NEWS Media is ridiculous trying to give vaping a bad name. Its usually irresponsible people using setups they dont understand, or batteries they dont understand. The news just looks at all the bad, not that its completely taken out cigarettes for millions of people.ROLFs vapor joint ive heard good things from a friend, so i paid a friend to take me to the orem location on a tuesday middle of the day, online it said it was open. We roll up to a chained off door, and 6 to 7 customers coming up and knocking and no one was even there. IT was a pain to me because i paid my friend gas money to take me there. They lost my service the second they handled their business like a teenager.STOGIES- stick to water pipes and cancer sticks they only sell the smok brand there, imren batteries. You can get 2 60ml juices for $40 a deal? they dont even cary anything for RDAS at stogies.EMPIRE 10/10local vape shop you can trust

Ta
Review №72

Incredible customer service and selection! Very knowledgeable staff. Whether youre just getting started or have been vaping forever this is the place to be

J.
Review №73

New to the area and was out checking a few shops to see what the deal is out here. This place was the last on the list and daaaaaaaamn Im soo glad I rolled thru! Got to chattin with one of the employees and he broke it all down for me! Im from Cali and had no clue the ridiculous regs Utah has in place for vaping! Anyhow i got to asking a few questions and the owner rolls in and the dude Im talking to (sorry cant remember name) says hey hesh from Cali too. Low and behold hes from my town as well. Cant tell ya how nice it was to run into a neighbor all the way out here!! Thanks for the chat brutha! He actually tried to find a juice I used to vape long ago which I think is no longer being made, wasnt surprised couldnt find but the fact that he took the time and effort to try and locaye says a lot about his customer service as well as all of the employees! Bought a new mod and birnt out the last coil i jad and they were cool enough to special order it for me without paying up front, who does that these days?! Thanks empire for coming thru like a BOSS 4me. Everything about this place is just home 4me. Looking forward to doing soo much more biz.Your 805 neighbor 🤘

Co
Review №74

Absolutely love this place! No vape shop around offers customer service like they do. A return policy is almost UNHEARD of in the vape industry, but theyve got one! Incredible prices, weekly raffles, free stuff. This place has it all.

La
Review №75

I spoke with Austin today in Pleasant Grove who was so willing to help me find the pod I needed for my voopoo vinci he called his store in SLC to see if he could have it delivered to Pleasant Grove.In the end theyre OOS until tomorrow but way to go out of your way to help me Austin! Thank you!Laura L

Be
Review №76

Fast, kind, and always has good recommendations no matter what you palet is.

sa
Review №77

Honestly the best vape shop Ive been to. Ive never been treated so kindly, and given such great service. The owners are very helpful and super kind people.

Jo
Review №78

This place is the best vape shop in Utah county hands down.... They have the largest selection of juices mods and accessories of any shop around... If you cant find what your looking for go to this place.... Its the best....

BJ
Review №79

Empire is the place to go for your vape need. They people here treat you with respect and are very timely and generous in helping their customers. When you go in ask for Jake and tell him BJ sent you in

Em
Review №80

They really arent that great, the employees there in the last couple visits were not nice and not really helpful, I sent my wife in to get me a couple things and I had sent her with a list on her phone and she showed the girl there and the girl at the shop gave her a tfv12 coil when she asked for a tfv8 coil and it specifically said tfv8 on her phone where she showed the worker and we live 30 mins away so when my wife came home all I thought was of course they screwed up and asked her to drive all the way back that night so she can switch it out because no receipt was provided and she needed to see the same employee to verify and all I can say is head shops provide more quality employees than empire.

Te
Review №81

Very nice shop and very helpful. had a minor concerns with a product and they took the time to help me out and I left more then satisfied! Thank you so much

Ke
Review №82

This is the best vape shop. They have the best prices and pretty great customer service! I never go anywhere else.

Ko
Review №83

I come here for everything I need. They have such a great selection of so many juices.

Am
Review №84

Great prices, friendly atmosphere, and helpful staff. All time favorite vape shop. The owner is super chill too.

Er
Review №85

Favorite shop. Always great service. Reasonable prices and a pretty decent rewards system

Br
Review №86

Love going here, theyre very helpful and most of the time have the juice we want which is why we travel from Orem to Lindon/ Pleasant Grove to get what we need.

Mo
Review №87

This shop save me at 8:40 pm on a Sunday night. Our usual Vape Shop is vapor logic in Orem but they dont stay open past 7 p.m. I come to find out that the shop is 2 minutes from my house and so much cheaper. I paid $5 a piece for two cleito replacement glasses I usually pay $9a piece. I broke my tank at 8:30 p.m. and thought that I was up creek without a paddle come to find out I wasnt.Thank you so much Empire!

hu
Review №88

Very great shop, good prices on juice and you get points for in store credit. Very friendly staff chase was very helpful and freindly.

am
Review №89

Awesome service and amazing people alway have what we need or what we’re looking for! Have never been disappointed!

Pa
Review №90

This is by far, my favorite vape shop around! Not only are the staff very friendly and helpful, they are just all downright good people who really care and know their stuff.

Cu
Review №91

This place would be 5 star if they weren’t always out of everything I use. Great people but it’s a coin toss on if they have what I’m looking for

ko
Review №92

Best shop Ive ever been to. They have so many options you cant decide from. Highly recommend. Too bad theres only 5 stars should be 20.

Be
Review №93

Awesome & friendly staff. They listen, answer questions, and make sure you leave satisfied with your purchase. Highly recommended!

Sh
Review №94

The guys were extremely helpful today. Answered all my questions concerning a mod I havent been able to get working for a few months. Thanks for the advice guys! Will be returning soon!

Av
Review №95

I love this shop! It’s the only one I visit because the service is so good!

Da
Review №96

Best place to get all my vape merchandise- juice, mods,b as batteries and any questions or help these guys are awesome.Also shirts from addicted were stand. I give it 5 stars and 5 🤘🤘🤘🤘🤘

Ty
Review №97

Great options and great $$prices$$. The owner and other employees are well knowledged about their products and super chill guys. Best vape spot Ive found in Utah Co.

ka
Review №98

Love everything and everyone. It the only place I get a my vape stuff from

Me
Review №99

Customer service? What costumer service? I will NEVER go there again. At the end of my experience my husband had been insulted right in front of me????? Worst experience ever!

Ch
Review №100

I used to live in North Dakota and when I’d visit I’d stock up on their house juice and pick up bottles for friends too. Best vape shop I’ve found and Robs a great guy too!

Ni
Review №101

Exceptional customer service, the vape juice I bought was defective and spilled everywhere. They immediately apologized and replaced it for me.

Br
Review №102

Best selection of vapes, tanks, acserories and juice flavors! Friendly and acknowledge staff. Ever sense i discovered this place i have never gone to any other vape shop. This place is the best!!!

Ge
Review №103

Amazing place to go for vape supplies!!! Everyone is friendly, good prices, and even a rewards program!!!

Mc
Review №104

Love love love this place. Great prices and great customer service! And they have awesome jewelry and art as well.

Ki
Review №105

I needed a specific piece for a rig and they found one in an extra kit for me! Saved my day. Really appreciated it.

변준
Review №106

This was my first to come Vape shop and it was a really cool time. They gave me good information about devices

Tr
Review №107

I would like to thank the owner for his help and support with my own vape shop and to let you know Empire is wonderful. Thumbs up!

Ha
Review №108

The staff are knowledgeable and friendly. The home brew is good, though they have an enormous selection which is very nice.

Ka
Review №109

Super friendly staff and cool swag bit pricy but Id still go everytime professional I get carded everytime so dont go underage super clean vibe and place

Na
Review №110

Great customer service, huge building interior is very clean and there was a huge selection with very helpful reps. Very knowledgeable and helpful choosing the best selection for you :)

Ja
Review №111

Very good experience going in here. Chase was very helpful and answered all of my questions. will definitely be shopping here again.

An
Review №112

Whenever I have any issues or questions, no matter how big or small it may seem to me, the staff at Empire is always friendly, courteous, and helpful! I would recommend Empire to everyone!

Sa
Review №113

Robert and his staff are awesome! So helpful, know their products, and kind. Forever faithful customer.

Ju
Review №114

Listed as the best priced vape shop in Orem; its true. Im from Washington where juice is 10-15$ and this shop has great prices.

Jo
Review №115

I gambled on their machine and lost $600+ over the weekend...

Ja
Review №116

Largest selection in all of Utah, friendly staff and ace was incredibly knowledgeable and helpful

Za
Review №117

Cliff and Austin always hook it up and look out for me as a customer. Highly recommended

Ea
Review №118

Great shop knowledgeable staff, been coming here for over 3 years and keep coming back for a reason!

Na
Review №119

Friendly and helpful staff. Huge selection of juice. Great rewards points. This place is my jam.

Ra
Review №120

Wont go anywhere else for my vape juice. Love it here, super positive environment and awesome employees!

sy
Review №121

Tyller is the sweetest i love going in she is very helpful and so kind :)

Bl
Review №122

Staff is amazing here and they have a huge selection of products to choose from!

Er
Review №123

Had a great first time experience knowing nothing about CBD vapes or batteries and our girl Lakin HOOKED IT UP!!! Come here for whatever you need.

Ku
Review №124

Good service. Very few 0% nicotine options. The 0% nic shelf is in the back, but its not every flavor.

Ja
Review №125

Very helpful and friendly staff, they have a huge selection of e-juice, by far the best vape shop in Utah county!

M'
Review №126

Friendly and knowledgeable staff, biggest variety of products Ive ever seen in any smoke shop or vape store

Da
Review №127

Very chill and friendly service and environment. Plus great prices and a points system

Ju
Review №128

I love this shop. Good prices and the staff is friendly, knowledgeable, and just good people!!

JA
Review №129

Cleanest Smoke Shop in Utah County; plus an impressive supply of products and an informative & helpful staff.

Au
Review №130

Amazing prices and a great selection of juices. Employees on shift were really helpful.

Dj
Review №131

Not my favorite vape store but they do have a very large selection of flavors to choose from.

Ly
Review №132

The owner is friendly and always answers any questioñs you have about his products and is very knowlegable! If you vape this is definitely your vape store destination.

Er
Review №133

Friendly staff and a good selection

Da
Review №134

Love this place!, fast friendly staff,usually in stock with everything I need.

Jo
Review №135

The best smoke shop because this place truly will make you royalty.

Ni
Review №136

Always great service when I go in. This is the only shop I go to now for my vaping needs.

Mc
Review №137

Tyller was absolutely amazing. I go to empire just for her!

Ry
Review №138

Great shop with friendly staff. If you are in the area definitely stop by!

Ca
Review №139

The manager is super nice and professional!They really take care of their customers.

Mi
Review №140

Amazing shop with super helpful knowledgable staff, the prices are way better than the competition!

Ru
Review №141

Friendly staff and they have a very impressive selection of juice and mods.

Hu
Review №142

Excellent staffing easy to shop cool employees great atmosphere too

vi
Review №143

Been coming for years, they always take care of you and always have what you need.

SK
Review №144

Wonderful place! Staff is fantastic! Prices are wonderful!

co
Review №145

I love this place and the staff at this place is amazing and I am very happy with the services and they are all very helpful as well

Li
Review №146

Awesome place! Great deals! Friendly staff! Highly recommended!!

fr
Review №147

The owner is super cool very friendly and knowledgeable i wouldnt go anywhere else

Ka
Review №148

I would highly recommend this place! Great products and friendly staff!

Ce
Review №149

The staff has great taste and they have a huge selection!

Gi
Review №150

Huge vape juice selection and awesome staff that are knowledgeable. Sells other items suck as shirts, hats and jewelry.

Bi
Review №151

Amazing customer service and a wide variety of vape products in stock. It is my new go to vape shop.

Br
Review №152

Love this place, always helpful with about anything. Only place i perfer to go for vape items

Ju
Review №153

Best vape shop ever good prices friendly staff and also very knowledgeable as well.

Tr
Review №154

Clean, organized, knowledgeable employees. Large selection of juices, puff bars and mods

ma
Review №155

These dudes were the coolest guys helped me with every question amazing service

Ty
Review №156

Only place I could fine in the state that sells formal that alone merits five stars

As
Review №157

Great experience. Thanks guys! I love my first ever mod. (Falcon).

Mi
Review №158

30-40% mark up on juice? No thanks, I choose Allami’s in American Fork

Ni
Review №159

I love this place!! They are always so nice and helpful

Ky
Review №160

One stop shop for all vaping needs I will be back

Je
Review №161

The store is newly open, and even though they are still increasing stock on merch, they had what we needed. It was a pleasure.

Ri
Review №162

Awesome place, great prices, cool staff.

Sa
Review №163

Friendly staff, I love their house juices.

La
Review №164

These guys rock!

Mi
Review №165

The staff makes this place! Never a bad experience and I never go elsewhere.

to
Review №166

I love this store!! They treat you like family!!

Jo
Review №167

Best selection, price, service and staff on this side of the Mississippi.

Ga
Review №168

Very knowledgeable and eager to answer any questions.

La
Review №169

They have a great selection and they are genuinely great people!

ja
Review №170

Best shop around always full of smoking pleasure

Ga
Review №171

Staff are rude as hell everytime Im in there.

Bo
Review №172

Great service and reasonable prices!

Ge
Review №173

Employees dont give a shirt about me whenever I walk in, lots of juice but customer service is trash):

Ti
Review №174

This place is the best the costumer survice is amazing😍😍😍😍

Je
Review №175

Best place in utah county ,friendly and great prices!

Jo
Review №176

By far the best vape shop has everything you could possibly need for vaping. EOD.

Co
Review №177

Love the place! Great selection! Great service!

Wy
Review №178

My favorite vape shop for sure

Tr
Review №179

Great place. Great prices. Great workers

Jo
Review №180

Love the customer service very cool staff and owner!!!

da
Review №181

Good place for E juice owner is awesome too

Ca
Review №182

Love this place staff/owner is awesome and really helpful!!

Ri
Review №183

The best vape company in all of Utah.

Be
Review №184

Very helpful staff. Great inventory.

Ja
Review №185

Great prices, very knowledgeable, fun people.

Ja
Review №186

A friend mentioned Empire merchandise so I decided to check it out a few days ago, not very helpful.

Ro
Review №187

Best prices and friendly staff.

Bo
Review №188

Best smoke shop in Utah

Da
Review №189

Juan is awesome! touched me for free. 😎

Jo
Review №190

Good variety of goods and of course good CBD at a reasonable price .

Am
Review №191

Best vape shop Ive ever been to

Ma
Review №192

Love this place wont go anywhere else. 💞💞

Ke
Review №193

Great staff and juice selection!

Ty
Review №194

Awesome place! Great prices!

Da
Review №195

Love these guys always great service!!!!

Je
Review №196

This has always been a fav of mine!

Ev
Review №197

Best vape shop in the county!

Ch
Review №198

Place is full of awesome people.

To
Review №199

Over priced and one very rude employee

Information
50 Photos
199 Comments
4.7 Rating
  • Address:328 E State Rd, Pleasant Grove, UT 84062, United States
  • Site:https://empiresmokeandvape.com/
  • Phone:+1 801-899-2654
Categories
Working hours
  • Monday:9 AM–10 PM
  • Tuesday:9 AM–10 PM
  • Wednesday:9 AM–10 PM
  • Thursday:9 AM–10 PM
  • Friday:9 AM–10 PM
  • Saturday:9 AM–10 PM
  • Sunday:10 AM–10 PM
From the business
  • Small Business:Yes
Service options
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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