Love this place! Staff is super nice and knowledgeable. Gave me a great recommendation on a new flavor and brand of e-juice. The prices seem really reasonable and they have a pretty decent selection of vape products from starter kits and disposable products for newbies to high end mods from top brands for people looking for more. Ill definitely be back and recommend this place for sure!
I’ve been here twice after moving to Portland. Both times the service was … disgusting, specifically the woman who others in reviews have spoken of. After the second time, I decided I would never return. I went to another vape shop (Rose City) and not only were they super friendly, but they hat cats, their prices were cheaper for the exact same products, AND they had a wider selection. The woman who works at Vape Spot is honestly not fit for employment in any customer-facing position.
Amazing experience. Went in knowing nothing about vaping and they were patient with all my questions and being ignorant. Product works great and couldn’t be happier. Will continue to purchase from them until I either stop or they go out of business! Highly recommend! 👍👍
My wife and I have been going to this Vape shop now for about 2 years. These people like to sell products that get discontinued. I have bought 2-3 vapes from this business and they tell me “oh it’s really hard to get these items at the moment” Any time I need a new pod or coil. If they are so hard to get tell me why I’m able to order all my stuff online and have it delivered in 2 days? I will not be going back here and from the look of it this place will be closed down within a few months.
First time in this shop and came away impressed. Not a huge juice selection but a carefully chosen one. Good tank and mod selection and nice guy at the counter that is very knowledgeable. They carry some oddball flavors which is great for people sick of the normal desserts, fruits and savory stuff.
Been coming here for almost a year and never had any issues until today. Walked up and a guy was standing right next to the entrance. Didn’t think anything of it, walk up and the lady working is on the phone. She stops mid conversation and says “You’re not buying that, you can get out”. At first I thought it was a joke or she was talking to the person on the phone. But no, I asked if she was joking and said that I talked to the guy outside.(Apparently he’s been asking people to buy him an elf bar vape) I said no I didn’t, I just walked in up to the store. She said I was lying and said she saw me stop and talk to him. I literally just walked in, didn’t stop. She verbally accosted me and accused me of lying. I said had she actually asked me about it instead of attacking me and calling me a liar perhaps it would have gone differently but her childish behavior has ruined any further business from me. Why would I spend another $32 on a vape for someone I don’t know, makes ZERO sense. Will not be going back.
Never had a problem here, they are immediately ready to help me when I come in. When it was hard to find cold for my outdated tank, they gladly ordered coils just for me and kept them on hand until I transitioned to another.Only reason Im giving 4 stars is the hard to find parking and the area.I highly recommend the Vape Spot.
Woman who works there is extremely rude and cold. She seems to not like her job and does not like to have customers come in the store asking her questions. I felt completely humiliated when asking her questions about the e juice and e-cigarettes. I asked her which juice flavors were new and she asked me which ones I hadnt tried and then yelled at me that those were the ones that were new to me! I thought that was so rude absolutely uncomfortable and unnecessary. The only reason I go there is because all the other vape stores are closed in my area. Would not recommend it but an e-cigarette from there and Im not happy with it.
Wonderful shop. got myself a mi-pod pro plus and I couldnt be happier. he talked me through the issues i was having with my other device and even set my new one up with some awesome juices. thanks :>
Every time Ive gone to this shop Ive had a negative experience. The shop is right near my work so I was excited to be able to get my supplies so easily. I guess Im not cool enough to be part of their club so I wont be back. They have given me poor recommendations. Ive been sold completely wrong or sub-par parts almost every time Ive gone there to buy coils. Their attitude borders on rude. Ive even tried to be really nice to them, even though they were rude to me, but it got me nothing but more rudeness. I really cant understand this. What business thrives when the employees are anything but very polite to their customers? Dont they want you to return, and for you to tell all your friends?Its amazing that their business model has survived for as long as that shop has been open. It must be because they are the only shop in that area. People think they have no choice. You do! You will be much better off going to one of the many vape shops on Hawthorne. At least there you can find what you need without all of the attitude.
This is an extremely convenient vape spot (pun intended) for me. Even though I live on 122nd and Burnside, it is a relaxing Max ride on the blue line to the Skidmore Fountain stop. From there it is less than. 4 minute walk. Less than 3 blocks. Yes, it is in an area overrun by homeless but if you dont bother them, they wont bother you unless you let them. Give em a break. You think they chose to be homeless? The selection of vapes, vape juice and accessories is quite large. They could do better on pricing of their mods though. On a lot of items, their markup seems to be close to twice the price you can get online. But if you absolutely have to have a mod now, this is the place to go. As for vape juice and accessories, the prices are not too steep. And they are locally owned and run. I prefer to give my business to locals vs giant online warehouses which may take up to and over a month to get you your items. Has the most tobacco flavors Ive found locally.
I absolutely love Vape Spot. It is the only vape store I have gone to since I moved here a year ago. Great products, great prices. I love the owner, she is extremely cool and I love just going in and talking with her forever lol the dude she hired a while back is cool as hell too. I have never once been steered wrong by either of them since I started vaping. I always recommend Vape Spot to anyone who asks for a vape store. I live in NE and I travel to downtown just to buy from them.*WARNING* To the people who gave bad reviews:This is not your yuppie vape store, if youre looking for run of the mill fake service youre going to the wrong spot. These people are real life people with real life opinions and personalities so if that bothers you push on and let the hundreds of loyal customers continue to support them. Thanks.
The younger guy who works here is helpful and seems chill however the older lady completely overshadows that with her attitude. I was trying to see their juice flavors and she didn’t seem to be enthused by that and was very pushy for me to make a choice as fast as possible. I eventually got what I wanted but not without leaving with a bad taste in my mouth. The lady was just rude and uncouth overall seeming like she didn’t want to be there. Definitely not helping sales I can imagine. I’d avoid this shop if possible. Limited stock and this ladies bad attitude make it a 1 Star from me. Sorry to the dude that works there he seems nice
Every time I have come to this store the staff have always been professional but laid back. The prices are good and have a good selection. If I ever need anything for my vaping needs and Im in a different part of the city, I wait until I get back downtown just to go here. Two thumbs up.
The staff seem to be knowledgeable in selling the product. ❤️ there quirky personality however simply helping to problem solve an issue with a previously purchased vape no help at all. I realize they are there to sell the product but Ive been to another vape shop on Broadway and they make me feel like coming back because they answer questions or they refer me
Great shop with a very nice assortment of quality juice. Gavin helped me out and made some fantastic recommendations. Couldnt have asked for a better customer service experience, he was extremely friendly and knowledgeable, went above and beyond to assist me. Drove from Washington and it was deffinitely worth the 5 stars!
Unpleasant experience with rude and unfriendly staff. Im new to vaping, so when I asked some general questions about a mod I was interested in, the person working there was visibly irritated for having to answer, as if she didnt have time for my stupid questions. Incredibly pretentious people. Ive checked out a handful of vape stores in Portland now and all of them were at least friendly, except this one. If youre getting into vaping or a newbie steer clear of this place.
We recently drove to Portland (from Vancouver BC) and I felt the need to hit a Vape shop. The nearest one to my hotel was the Vape Spot on Burnside. I really enjoyed my experience there. The owner was very friendly and gave me some good advice on my vape unit and let me try as much juice as I wanted. I only bought 2 bottles (and one was the juice he made) and Ill definitely go to that shop again.
Great selection and friendly and efficient staff. Very knowledgable and helps to find you exactly what you are looking for in a vape and has so many great flavors to choose from. A hidden gem in the heart of Portland.
These guys are amazing! I have a walker and they will come downstairs and help me up with my walker and have been teaching me more about vapes and let me sit and rest before I go. They will also bring stuff down for me if I need. They are amazing and I refer everyone I know that vapes!
With the great number of vape shops around the city we really have our choice where to spend our hard earned money. This particular store is in my opinion the best around. All the products you could want are here . The real advantage here is the CUSTOMER SERVICE. Knowledgable and attentive. Polite and courteous.
This is my go to vape shop. I love this place they have great people working there and good stock and are very knowledgeable about all things vape. The owner is always there too and they offer discounts for repeat costumers as well as a discount for people in the recovery community. I love this place
Place is awesome. Staff is laid back and super helpful. Answered all my dozens of questions and helped a beginner out. Very happy with my purchases and will definitely be going back. Shout out to Josh who worked with me directly and taught me a ton about the products; you rock 😀
Its hard to get to if your driving, theres no convenient parking, but once you go up these creepy steps, theres was the nicest guy! He helped me with literally everything!! Great customer service and I will be going back!! Hopefully they get some Portland artist to paint and some cool lighting in that staircase...
I love this place. This is the only vape shop I purchase my products from. I have tried others but this is the best one in Portland. The staff here is very knowledgeable, friendly, and always ready to help. They know what I like and recommend accordingly.
Very friendly and knowledgeable staff, great people. Little over priced on the Mods, tanks, and Egos, but you are paying for convenience and location (being right over the bridge downtown). However, there is an awesome juice selection, with new e-liquid coming in all the time. All E-Liquids are priced accordingly to all other vape shops in and around the portland metro area. GO CHECK THEM OUT, YOU WILL NOT BE DISAPPOINTED!!!
Very comfortable setting on second floor loft. The Host was very helpful and knowledgeable. He gave a quick coil replacement and cleanup for a sometime neglected Vape unit and it doesnt leak at all.
Looking through the reviews on here its unfortunate that so many of the negative reviews really appear to have an agenda to defame this business. The vast majority of reviews are positive but the few negatives appear to be overly biased or unreasonable in comparison to my own experiences and those of others Ive referred there.I will give you its not in the nicest part of town and its an older building with a few cosmetic issues however the owner and staff appears to truly care as over the last two years theyve constantly been making upgrades to their building to create a more welcoming environment for customers. Because its in downtown you get a beautiful smattering of all walks of life and some colorful characters both as customers and staff.This is one of the main shops I refer new people to when they want to get a vape setup and dont know what theyre doing because at the end of the day what really matters most is the staff here really cares about helping people be successful with their goals in regards to vaping. They also have a great selection of products and pricing is amazing for a brick and mortar shop... What more could you ask for?If you want cookie cutter polish you may not find it here but because of this uniqueness Vape spot is really a gem and Portland wouldnt have it any other way!
Broke my tank by dropping it, just needed a new tank, they recommended 3 different ones and were very friendly and knowledgeable. Was back to vaping in no time. Turned what could have been a bad day into a great day. Will definitely be back. They have everything!
Yay really wonderful prices, no prices lower than at Vape Spot, If you are looking or need tobacco or vape oil or tubes or lighters even including Zippo this is the perfect place to purchase. Show the store clerk I sent you He knows who I am. Enjoy your visit
Its not too often I find a business that has the Good Biz Trifecta which is Prices, Product Selection AND Customer Service. Its always cool to see the industry being advocated for and represented professionally. Easily be one of the better vape shops in the Metro. It was great talking with you this afternoon and hopefully well be working together soon. Cheers
The place to go for all of your vape (nicotine) needs! They have all the high end brands of juice, carry many local brands and have everything from small suorin type mods to rebuildable variable wattage mods. The staff are very friendly, and will take time to discuss your needs. They make appropriate recommendations, and will help out with dialing in equipment. Shop local and make someones day!
This is a great little shop with a collection of the most popular, well rated vapes. The guy was knowledgeable, friendly and the prices were right. Ill be back!
One guy in particular super nice, helpful, thoughtful as well considerate. If your a regular and one day fall short on what you need, this guy (have never seemed to ask him his name haha) has got your back! Need advise on a mod? A new coil set up? Info on VG & PG ? He knows it. Vape Spot is the only place I go to for my vape juice & equipment. I absolutely trust what these people tell me in regards to my MOD & the Containts of what are IN my Juice. All the people who work at Vape Spot are helpful as well nice & such. See ya soon guys!
Love these guys...friendly with some great savings that continue to accrue as you return for repeat business. Theyre super accommodating whenever possible. Located in a bit of a sketchy area but the store itself is secure and they more than make up for the area with solid customer service and consistent savings.
Customer service is absolutely non existence. Took my friend in to get his first vape. The lady who ran the place answered questions as vaguely and demeaning as possible. Me... what flavor is your best seller, I want to try something new. lady... They are all best sellers. she even went as far as to say that she cant mix up flavor for me because thats illegal. She will never get my business
The staff was quite unfriendly, arrogant, unkept and most of all uneducated. The products were over priced and they did not have suffiecent availabilty of commonly used coils or accessories for common models. The shop itself was in poor condition, for example the floors were dirty and somewhat ragged, the counters/display cases were clutterd and ditry. This Vape Spot appears to have little care for their stores appearance or the customers that walk through their litter filled entrance. One can only hope you read this review before venturing into this etablishment and suffering this atrocity that claims to be a vape shop.
Always a pleasant trip. Staff is very knowledgeable, and extremely helpful. They once fixed my broken glass on my vape for free. Highly recommend
Love the staff! Fair prices, great mods, AMAZING JUICE SELECTION ( for me either Cassadaga OR 8OVBUT SO MANY OTHER GREAT BRANDS to try. I guarantee youll love the place. Ive recommended MANY PEOPLE & ALL WERE VERY PLEASED with the customer service & products!
Great group of people up in this Vape Shop! Note, its a little door on the street going up to a shop on the second floor, very unassuming. They will take requests and call you when your special orer arises, and they are the only store I have found downtown that sells AnonyMoose Juice.
Very knowledgeable staff they also happen to carry my falcon tank coils. Which can be tricky to find. I was reccomended some dope blueberry lime juice which I am really excited for.
Very rude customer service! They act like youre inconveniencing them when youre merely there to shop for their products. And they blatantly insult your Vapes that you have. And will not help you when theres a problem with their product they turn it on you as if you somehow have done it...? Do not recommend
This is my spot. Im super loyal to this place because of its superior customer service. As well as every employees unmatched knowledge in vaping. Please try them out you wont be disappointed.
I love the vape flavors here but the employees are very unpleasant. 90% of the people who work here are really rude and condescending.Don’t think I’ll come here again.
I just went into buy some vape fluid, and the customer service was horrid. I was actually told that they dont serve my kind here. As a gay man I am planning to file a complaint with the Oregon attorney general. I recommend everyone boycott this company, as completely again Oregon ideals
I waited in line for 20 minutes while both sales associates blatantly ignored me, looked through me, and turned away from me when I tried To ask for help. The sales associates chatted with people on the couch about their shoes, and the marijuana concentrate that they were unabashedly in public. I was on my lunch break trying to buy a simple bottle of juice. Save yourself some trouble if youre in a rush and go to another vape store. The place looks very trashy, dirty stained rug, and very sketchy looking people on the couch. Shopper beware!
I was in last week, asking for advice about an RTA. I then purchased The Sigelei Moonshot and 2 bottle of juice. I did not asked, but he volunteer to build the moonshot for me. After he finish he gave me some cotton to take with me. BTW, I told him that I am just traveling and stop by, I might never see them again. They still treated me very nicely, explained how the build the RTA when I get home. I hang around for a little because they were super friendly. Then they starts to get busy, I head out on my journeys. If I do or if I know anyone going to Portland, OR. I definitely suggesting to stop at the Vape Spot.
Sold me a phix vape that did not work properly immediately. When I first went back the lady was condescending and insistent that it was working. She also said that I needed the box they sold it in for an exchange. The vape still wasnt working properly a few days later and I went back in with the box. They still would not give me an exchange without a receipt despite showing them the bank transaction. I dont care if theyre the only people in town with phix Im never going back.
This place is great! Dont be discouraged by the dimly lit stairway, Janet is knowledgeable and friendly and they have a large selection of devises and vape. Highly recommend!
The people at this store are friendly funny knowledgeable and very helpful Im a beginner vaper. And they have been nothing but kind and sharing with their expertise
Love you Vape Spot!!!. Find myself just naturally turning to VS for anything vape. They have gorgeous stuff ( obviously) and really good prices!!
Sean assisted me during my visit and he is the bomb he really took the time to help me he was supper friendly and very helpful he fixed my vape when no other shops would even look at it thnkx sean ill be back and my new juice is amazing love it......
Lowest prices youre gonna find in a brick and mortar store along with stellar customer service makes this the best vape shop Ive come across in the Portland metro area.. and Ive been to quite a few
Great vap shop i went their before work too get a new vapor and he have me a lot of detail info he was very helpful love this shop Ill be going too it again in a couple days toobreplace my coils and all the time in the future
Went in and had no idea about anything they have no problem going out of there way to explain things to an idiot like me they helped me get a good set up and they have amazing juices thanks to them Im over a month with no cigarettes
The lady that runs it is very nice and helpful I will give the vape spot five stars when they get some vape juice that is not so expensive
Honest about there quality and best prices around i actually quit vaping but as a long time vapor best spot for juice also have tabacoo products.
This is a great little location that has all of your needs. The staff could be a little friendlier I feel sometimes but I hope that doesnt deter anybody from shopping there because overall the experience is pleasant.
Love these guys. They have helped me since day one and helping me learn what I needed to know. Unlike other shops where you get the look of youre an idiot these guys will help you understand and awnser your questions no matter how dumb..
Love this place! Its also close around from my place and still around even with when I was homeless. And In my addiction! They also support Clean and sober people. Love it there! 04 _ 22 _ 15 is my clean date!
Employees unpleasant if your not a serious vaper dont waste your time. I guess they dont want to make a sale.
Awesome little vape shop with very kind and helpful staff, a big selection of juices and accessories.
The employee who helped me was not very friendly or personable. The experience was made very awkward by his douche baggy pretentious attitude. He actually laughed at me when I asked if they carried a specific box mod.
Best prices in town, great selection of local juices (non-local as well), staff are always helpful and low-key, never pushy or salesy, great shop all in all and well deserving of 5 star rating.
First of all, customer service is terrible. the lady gave terrible feedback, rude, rushing me, and did not offer any help. she appeared to be more interested in what was on tv rather than her customer. the place was not in good condition. overall, they put no effort into their business.
I went up the creepy steps and I found a woman and a gentleman with a beard working the woman was really mean and the guy was really niceI would go back if I knew the guy was working but I wouldnt go back if I knew the girl was working and besides I dont think a lot of people know theres another vape store all right across from the library on 10th
The people here are incredibly personable and all around awesome as hell🌟 whether it be a short visit or a bit of a hangout , they never cease to amaze me with their hospitality and jokes. Absolutely love the people that work here ~
Guy gave me awesome service and he cleaned, primed and put in a new coil for me since I am new to vaping! I love it!
The owner, and entire staff are very knowledgeable, and carry a large line of products to suit your vaping pleasure.
Good sevice....and they are quite knowledgeable about vape stuff. They have always helped when i am confused about what I need.
Best damn Vape Shop in town, the Owner is bitchin awesome and very informative to give You the best deals!
I love the great customer service here. Great selection of juice and some great mods for sale.
The flavor is not original and the flavor is very bad. He went to the store and spoke to them to switch the flavor. They refused or returned my money.
Great place. Very helpful. The gal can be kinda rude but the owner goes way out of his way to meet your needs.
I love vape spot there friendly, helful, and they remember there customers which is a plus.
Open during pandemic :) 1 at a time inside.Good selection for me. I use a Smoke Nord and they always have what I need.
Great prices and super cool owner. Make sure you sign up for the rewards program. There is no parking so plan ahead.
Great location with a large selection of liquid and devices plus knowledgeable staff, definitely worth stopping by!
2nd visit just as good as the 1st visit. Very helpful and nice staff. Both times I was indecisive but their suggestions where PERFECT!
People are phenomenal at the vap spot. The people here are helpful and just nice people
Kinda rude, not that helpful, get the feeling the product is overpriced even through I’m new to vaping and they were out of the one I actually wanted.
We have gone here several times and for the most part theyre fairly knowledgeable with their products but they are pretty stuck up about their services...
A goos local vape store for beginers and pros. They take care of you as soon as you walk in the door.
People are great and prices are good and have gotten a couple of minutes maybe mods here
Amazing staff. grate people. Amazing vapes and juices. Thank you.
Kind, helpful and informed staff. Clean and well stocked. Love this place, very easy atmosphere.
Handsdown, the best vape spot in the universe. The only thing better than their selection is their stuff
Knowledgeable staff, helped me pick out a kit and liquid to start with. Highly recommend.
Staff is always the worst. Sometimes Ill give them another shot but theyre always awful.
Terrific, warm, helpful people. Good selection, plenty of judgement-free assistance for the newbies.
One of the employees, the female.. Was a bit rude and rushing me but the selection is incredible and they have great discounts.
Friendly, knowledgeable staff and a decent selection of liquid and gear.
Good choices, friendly, knowledgeable staff. Sketchy neighborhood. Take the bus, parking is difficult.
Awesome staff, and they offer a 10% discount for WA residents.
Good prices and great service. Interior could use an upgrade but cant complain with the results.
Not the best shop. Sketchy area, high prices and they dont carry my favorite brands
Best vape shop in Oregon, hands down.
Jenna has always gone out of her way to ensure a customer is satisfied
Best selection and pricing Ive seen around PDX. Great service and staff.
Best place Ive been too. Very knowledgeable and good people.
My old bale store closed. There nice & friendly. Good deals
I dont want to shop for my vape stuff anywhere else.
I found the clerk I spoke with to be quite rude and not helpful at all meshed with the steep price its a no go
When I was in there they were giving me attitude and that made me feel really uncomfortable. Also the prices are rather high.
Excellent store close to voodoo doughnuts and always friendly.
Great place, great customer service, very much recommended 👌🏽 aloha from hawaii👍🏽
Yikes, I will not be returning after very poor customer service.
Great Spot for all things vape related
These guys are dope, good selection, great knowlegde, much variety.
Rude and not very helpful, juice is a little pricey too
Great knowledgeable service and quality products. These guys know their stuff!
Very helpful nice selection of juice
Amazing service Ill be back her for sure!
Helpful staff and wonderful selection of new products.
Competitive pricing with an extremely helpful and knowledgeable staff. Highly recommended
Awesome staff very knowledgeable. Great selection!!
Josh was super helpful! Thank you guys!! Great selection
Helped explain introductory vaping questions.
Its The only place i go Great place to go to parking is funny though
Not a bad little Shop when youre in the area.
Very helpful, good vibes in the store, will be going back
Best little Vape Shop in PDX!
Good vapes.Low prices.
This is my go-to vape shop!
Always helpful very quick to serve nice people
Do they care how old u r? Im seventeen, so could I just walk in and pay?
Decent place and prices but just ok
Good selection but a little pricey.
Great people, juice, devices, prices, etc!
Very helpful and knowledgable and good prices.
Always laid back and friendly employees
Good friendly staff. Awesome service.
They know more about what their doing than their competition
Awesome prices great staff
Good selection kindly pricey
These people were very rude bad customer service
You can vape here, too
They were Uber rude!
Knowledgeable professionals in a dying industry
Good Prices and Selection!
Great buy, experience.
Rude and unable for disabled to enter
Friendly & helpful salespeople
Awesome place thanks Cameron
Nice 👍
Always super helpful ☺️☺️
Amazing!
Knowledgeable and well stocked
Staff very helpful.
Do not shop here
Awesome customer service
No nothing staff
Only place to go for you needs.
RUDE
Unaccessable to disabled
Nice people.
Super helpful!
Great service
Great people
Friendly staff
Nice place.
Nice place
Awesome customer service
Great service