This is the best smoke shop I’ve ever been in, and I’m from New York! Like the customer service was amazing!! Tony and Eddie was behind the counter made us laugh the whole time and helped us with everything! And Paul was the security guard for the shop, literally made us feel at home with his comforting jokes. All together this is definitely a smoke shop I’ll never forget! Thank you!
Exceptional experience at this smokeshop! The staff is incredibly knowledgeable and friendly, always ready to assist and answer any questions.. The ambiance is welcoming. A definite go-to spot for anyone looking for quality products and excellent customer service!
Yes they sell cartridges! The gentleman was extremely helpful and knowledgeable, went above and beyond to help me
Tony treated me like family man come shop I promise u he going to work we ur price god bless
Amazing service! We love Lava for all their cbd services! Thank you Tony!
Gyped me for 13 dollars for raw paper even though original price is 4.99 in RI.I think she just doesnt like white people. She also stated it was RI law to price it same as cigarettes packs I wouldnt do business with this entity better off elsewhere.
Great customer service. So friendly!! Shoutout Tony😎 he was awesome
The best shop I swear so cheap and clean great services
The best place! Amazing service and people
Love the shop everyone is cool and nice love everything
Great service if you don’t know what you want they will help you or explain you how to set up or use what ever you going to buy, don’t be afraid to ask questions they have the answers, definitely going for more.!!12/19/2020UPDATEIt worked for about 1 month then I couldn’t even charge it $80 to $100 for no reason smh
I just bought a replacement pod from Tony. He went far above and beyond to make sure I had the right pod, and prevented me from buying the wrong model. He even gave me a slight discount for no reason. I’m new to RI, and am happy to say that I’ve found my new vape shop.
As a customer, I feel like Im treated like an actual person. Joey is a fantastic worker who shows you how much he loves his job. Amazing prices and deals given the quality of the products, as well as well informed workers. 100% recommend.
The best smoke shop around. Tony is amazing! After my first time in there it’s the only place I’ll go to from now on. They have a huge selection and the prices are great. They don’t try to push anything on you and do their best to get you exactly what you walked in there for. It truly is the best around.
Been looking for over a month for a good smoke shop since I moved back from Florida & finally found this spot! He had everything I needed! Definitely recommend!!
Best smoke shop I have ever been to. I live in MA, the legal age to buy shisha is now 21 when it used to be 18. I am 19. Best costumer service ever. George and Joey know what they are talking about and are very nice people. My friends and I drive 45+ minutes from MA to RI whenever we get low on supplies. Worth the drive, will be back soon.
Laid back atmosphere.. a great mix of products and prices that will work for anyone..Lava is the shop that I drive by 3 other shops of similar nature to take care of WHATEVER I may need when it comes to anything smoke shop related..Other places should take notice of how the staff talks/deals with customers.. They are definitely there if you have a question but if you re just looking around for something cool well they are cool with that too..Great Place...I love Lava..you will too
These guys are awesome they hooked me and my wife up with an absolutely fantastic deal. There is no one I wouldnt recommend this place to. Incredible staff and a very nice clientele.
I went into the store today and it took the guy behind the register 30 seconds to even acknowledge my presence as he was on his phone. I bought a vape and when I get home and opened it it said it required a special battery. They did not tell me this at the store so now I’m left with a useless vape. Will be buying the battery at another store as I do not want to give this store any more of my money.
They always have what I need and the customer service is impeccable! In and out super fast every time, they never try to up sell me on anything or offer me things I don’t need. I highly suggest Lava!
Size Matters Exception? Lava Smoke Shop is chock-full literally floor to ceiling with nearly all things smoke, vape, and even an assortment of CBD products. Best part is staff: No pressure, no evil-eye... professional; knowledgeable. Pricing seemed quite fair.An enjoyable visit - I left with what I went for, and was strongly tempted to experiment with more.
Just moved to New England from Texas and I would highly commend this shop to anyone new to the area looking for a reliable, friendly store to purchase all your smoking needs.
This place is Great! They have a full selection of Vapes, e-liquids as well as Fine Cigars. The very friendly staff help me get just the right thing. I used the 10% off coupon on their Website too!
A friend and I visited Lava Smoke Shop hoping to gain some information on vapes. When we arrived we were greeted by Joey who was very happy to help us. My friend and I were so impressed with Joeys eagerness to help and knowledge that we walked out fully equipped with 2 new vap kits and all the info that we needed to enjoy them. Thanks Joey !!
Lava smoke shop sells pods that will break your device! They order knock off pods from China that will not properly fit in your pod device. So unless you want to vape on fake pods that will ruin your device I suggest any other Vape shop!!! The staff is friendly but the fake products are not worth the risk!
The place was nice had everything I needed and thensome the guy was super helpful and had knowledge of each product that I asked about.
Great customer service, as well as very reasonable prices. I must hit on the interesting and unique shops in Providence.
Awesome place! Super friendly and helpful. Definitely recommend this place. They’ll see me again
Parking is a nightmare, very overpriced. Ended up going to another well known store and getting 2 full kits, batteries and tanks for the price of 1 kit here with no batteries.
Place sucks. Dude working needs a new career and the owner should probably figure something out before anyone with half a brain decides to open another vape shop in the area and shut down this store based on the worlds worst customer service.
Very Knowledgeable staff. If you are in the area I highly recommend going there for all of your smoke, vape, and hookah needs.
Great place that I found some quality CBD leaf. People are very friendly as well.
Joey is the best! Knows what hes talking about, points me in the direction I want. I always go in to see him.
Very friendly and very helpful. This is the best vape place with a lot of quality stock reasonably priced. I Highly recommend it.
Great Customer service....i went in looking for a peice for my water bong and they had it with many other options
Love this place, always excellent service. Guys that work there answer any questions you may have.
Great shop with more than enough stock for your every need. Love their e-juices
Mad cool dudes fr💯
Was a customer, now im a member of the team, come catch me at lava smoke shop on the hill serving the finest glass and quality hookah products at affordable prices
Small store with a very good selection of glass, hookah shisha, and all sorts of smoking paraphenelia, super helpful and knowledgeable staff as well.
Great place! Manager is a cool and reasonable guy.
Best hookah shop, trust the twins will take care of you
All the peeps working here are super helpful and the atmosphere for the shop is welcoming
Great selection. Friendly and knowledgeable staff.
Helpful and friendly service....nice selection and variety...will recommend to others
Good selection not bad for prices the guy working wa helpful
Awesome place great selection and everything you need!!! Awesome help as well!
Federal Hill is a busy area so be wary of lack of parking. Staff is friendly, good choices of juice
Sweet little shop on Federal Hill. Great selection of hookah supplies and other smoking products.
Joey is very friendly and helpful. Has everything you need for hookahs, vaping, and cigars. Will be back
Only place I can find Djarums. Always friendly too.
Ben is the best worker there hook me up with a good vape starter kit great person
This place is great! Excellent service and great product
Awfully bad service...knowingly sell inferior products at ridiculous markups...save the trip order online or try other shops in the area...Ive bought now 3 defunct products and will not be returning
Disrespecting disabled costumer. Name calling, unreasonable attitude, wouldnt accept defective product. Terrible service. Dont go here!
Great smoke shop great owner all around great place
Amazing choice and very helpful staff!
Has great prices on Vape juice and owner is very helpful.
Creepy staff stares at you entire time you shop while suggesting vape juices that are secretly 3 years expired
Best service close to downtown great deals on glass
Very satisfying customer service and on time delivery!
Found exactly what I was looking for! And Paul was awesome!!!
Terribly quality products overly priced and terrible service.
Awesome little shop friend staff
Great store always got camel menthols in sTock
Great service and fantastic prices
Had an amazing experience have refered many
Talk to Tony
Small shop nice people
Great shop great service
Knowledgeable staff and lots of products!
Excellent Service and Great Product!
Excellent customer service !!!
Best smoke shop in prov
Rare equipment available all the time!!!😉
Fast response! Awesome 👍 😊
Excellent customer service...
Best place in city
Cool shop.
Great selection
Friendly and helpful.
Great experience
Very overpriced!!!!
Over priced
Full of smoking stuff
Worthless, honestly
Over priced
I like it, its a very good store and it has many varieties
🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥 ilove lava salim again