It was my first time at fire and ice and Alyssa greeted me and made me feel welcomed she was friendly and patient. She recommended many drinks and tailored them to my liking. I will certainly be back. Alyssa has great customer service skills and she’s very friendly !
Staff was rude when stated that the drink was watery/melted. They refused to remake it or refund it. Didn’t even give an option for me to get a different daiquiri that was actually frozen. It’s sad they expect you to pay for a product that was not up to par. You’ve lost a very loyal customer. Also get rid of the cheap plastic cups!Manager was also rude and not helpful.
Nice chill vibe on the inside. It has a spacious lounge area and a bar if you want to relax. They also have a drive-thru if you prefer to pick up and go. All the drinks are amazing. I usually go for the sweet ones and they’re all perfect. They’re sweet but they sneak up on you. My new favorite spot 🍹🍹
My first time at Fire n Ice and WOW! I was amazed at the variety of things they have! They have options for DAYS. Not only that, they also offer drinks, ice cream, etc. and a nice little seating area. Honestly one of the best smoke shops/dispensaries I’ve been to and HIGHly recommend paying them a visit. (Pun intended) Their prices are unbeatable!! Can’t go wrong with Fire n Ice!
No matter what time of day it is the Fire & Ice Crew always make you feel like you just walked into the coolest party in town!And a special shout out to Angel for always highlighting which drinks work well together depending on your mood for the night, and never skipping out on the incredible new Drinks of the Month!This will definitely be my go to spot after a long day from work!
We came in from out of town and wanted a daiquiri, Izzy was awesome with making my Bob Marley and referring us to the drinks we wanted. Alyssa was very knowledgeable and lets us try ANYTHING we wanted she was super sweet. Thank you ladies so much well be back!
We never been but we already came 2 times tonight. It’s very nice in here. And the people were great people. Will definitely be coming back. My new favorite place.
This place was very aesthetically cool. the service was wonderful for our first time they each helped us with amazing drinks to sip. Definitely coming back again with referrals 🩷
Got amazing customer service by Zee (I think that was his name) he was very professional and helpful in introducing us to the menu. Made the experience worth stopping for , highly recommend
The customer service and quality from this team and company is A1. The shop was 10 minutes away from me and the quality of my Strawberry Cheesecake with Tipsy Cream was still fresh and DELICIOUS! I am satisfied and honored to walk into Fire & Ice. Thank you Alyssa, Courtney, and Angel for my daq! I know it was made with care.
I bought the aqua man daiquiri and Courtney and the rest of the staff were so nice and helpful. first timer and didn’t even know what to get @ the Smoke shop + daiquiri and it’s so convenient for those who are looking for both! You are also able to add THC and CBD into your daiquiris for a boost! love this place :)
If I could give 100☆ I would!! Service is GREAT!! Employees are soooo freaking friendly. I recommend this spot!! Drinks are awesome!
This place is so classy!! I visited yesterday for the first time.Beautiful establishment also beating all other smoke shops when it comes to pricing on all vapes!! Not to mention drinks to go plus it’s a hang out lounge one of the best spots to hit this area definitely going again my new spot hands down!!!!!!! Oh yeah can’t forget about the awesome staff they have, very professional!
Love love love this place.The best daiquiris in town!The staff is so helpful and friendly, always have the best suggestions.The greatest added touch to your daiquiri??, boozy ice cream!!!
Julez only asked for some IDs but not all. I wish there was some consistency versus just picking and choosing. The drinks are good and the rest of the staff was really nice and helpful
My new favorite place. Great service from the ladies and huge selection to choose from on both fire and ice sides.Edited 4-23-24This place has changed for the worst. They wont even honor their own valid coupons and the reward system has gotten that much worse. Cant use if your buying something on sale or use during happy hour etc... show be posted somewhere or in the fine print but it isnt. Whats the point of racking up points if you cant use them when you want to.
Super nice and helpful staff, daiquiris are delicious and effective. Lots of smoke selection. I recommend this shop to everyone!
Wow where do I begin!? First of all, I LOVE the fact that you can sit down and enjoy a drink as well as shop for the latest products! Zahra and Zunair were so welcoming and kind! They even have ice cream cones for kids and adult ice cream for grown ups! And it was DELICIOUS! The products they offer are great prices and the daiquiris are amazing as well!! I got my daiquiri elevated and I was feeling pretty good!! Will definitely be a returning customer. 😌
Best place ever. Jose and alyssa are amazing! Come check them out!
A true gem in the Roserich area with modern decor, a chill vibe, and friendly staff. They have a full Daiquiri bar, all smoke/vape, a wide selection of cigars and BOOZY ice cream/milkshakes that can be infused also! Can’t wait to try everything on their menu. They have happy hour and reverse happy hour!
I love ths daiquiri shop. The drinks are big, strong and pretty lol. Ask for Alyssa she’s great!
Everytime we come here it’s excellent service. We always get helped right away. And if there’s any questions they’re more than happy to answer.
Loved the bob Marley drink. Staff menbers were very friendly and cool. They have so many options to choose from.
It’s dope in here ! The shots are stong at and aoooo good ! My faves are the purple haze daiquiris and the mango syringe! My stop after work to wine down
HIDDEN GEM IN ROSENBERG!!! The daiquiris aren’t only delicious but they pack a punch! I love the Jell-O shots and the buzz bears!!!! They also serve tipsy cream (ice cream infused with vodka!) and it actually tastes pretty good. I brought my daughter and her friend here and they got to enjoy the ice cream and the jolly rancher slushes (non-alcoholic). Also, they have plenty of vapes and CBD candies and treats!!!!
Angel was very informative and helpful, she helped me make my decision so I could turn up on my birthday cruise
Jules, Alyssa, Abbey are amazing!!! Made our first of many visits awesome! This is definitely one of those great finds that will become a regular spot for us. My husband and I are new to the area and glad we found this spot. Yall definitely need to check it out!
Damian is an awesome bartender! He is very welcoming and can make anything taste good! I’ve even had a tasty daiquiri with red velvet flavor. Definitely check out this place! It’s my fav spot.
Angel & Juelz were so friendly and welcoming. Really nice set up. Definitely recommend
Nice, clean, elegant NEW spot in the area! Loveee this place and the customer service is subpar!! From the flavorful daiquiris to the wide selection of smoke products its a one stop shop!! They have reverse happy hour and a nice little lounging area to chill after work or on the weekends!! Check them out you wont be disappointed.
I love this disposary. Alyssa, was such great help with my experience. Definitely Den/LA vibes!!!!
Courtney was exceptional! She made sure our night was amazing. She made the best drinks and was very knowledge about the menu even going so far as to recommend the perfect drink based on our preferences. We will definitely be back because this place is 💯 worth its name. Straight 🔥. Great concept!! Jell-O shots are the best I’ve ever had!!!
Normally, I have nothing less than a 5 star experience here. Sadly tonight was honestly not that. My husband brought home my usual, medium pina colada w/ extra rum shot. Well….1) what is with the cheap thin plastic cups now? Because usually it’s styrofoam which is way more sturdy. My cup literally SPLIT IN HALF spilling my daiquiri as I was putting it on the freezer. And why was I putting it in the freezer? Because 2) the daiquiri was way more thin than usual. I frequent this location. And everything is 10/10 every single time. Except tonight! I’m so disappointed. I’m willing to give y’all another try but definitely bring back the sturdy styrofoam cups. Because these clear thin plastic ones are NOT the move.
Drinks are always so good and Alyssa’s customer service is always top notch! Definitely recommend checking this place out!
First time here and all the staff is awesome! Very friendly and their drinks are AMAZING!Such good daiquiris! Jewels, Abbey and Alyssa were here tonight and their were amazing. Good music and good hookah! Definitely coming back.
Everything is wonderful. Place is very cool. Angel, Izzy, Alyssa are very cool and very helpful with everything!!
Jules was outstanding!!! I just moved to this area! And it’s great!!! Will definitely come again!
Great customer service and Alyssa and Brittany knew the ALOT about the flavors
IS THE BESTT HE WILL TAKE CARE OF YOU ! They got hookah too! Love Angel, Alyssa, & Damien
This is my official new SPOT ! The service is Above and Beyond everytime I come ! 10 outta 10 DO definitely recommend.
This place is great, first time there was awesome and Lauren had showed me everything to offer, great customer service!
Izzy, Alyssa and Angel gave us a big welcome and made sure we were well educated! Thanks ladies
Great service! I loved the scenery! Please recommend Lauren 🥰 she’s wonderful!
Lauren did a great job explaining the different flavors, the ambiance of the shop is great and the ice cream to a 10/10!
Its such a vibe inside . The staff is cool and provided samples . Their purple haze is fire !
I love this place we constantly come back and their service is amazing everytime . Always has the best flavors! I just tried the New Halloween ones today and they’re sooo good’ Jules always greats us with a friendly face and is always so accommodating. We love her! This is my favorite daiquiri and vape place . We will keep coming back. Thank you so much guys!
First time being here. It’s such a friendly place. I was greeted right when I walked in. Damian assisted me in choose the right drink. I can’t wait to come back to try more flavors & goodies.10/10
I lovvvee fire & ice, mostly because my best friend Courtney always puts me on the best drinks! Its usually a strawberry 🍓 cheesecake for me but I also lovvveee The Captain America.. & Aleece has great customer service every time! And thanks to ANGEL for the awesome customer service
Daiquiris are pretty good! Karla was SO helpful and patient with me bc I couldn’t decide what daiquiri I wanted! She kept making excellent suggestions until she helped me decide on the perfect daiquiri and now I’m HOOKED!! She’s also VERY knowledgeable on the hookahs and vapes as well! I didn’t buy a vape today but I definitely know what I’m getting when I come back to buy thanx to her!!! Thanks again Karla!!!!
Alyssa was amazing! She had amazing customer service she was able to sample a lot of the daiquiris for us to try, showed us all the different products they carry. Their ice cream was amazing! Ask her for her favorite drink.! Can’t go wrong.
This store is amazing and Angel was so helpful great customer service Im definitely coming back
I love it here, servers are really sweet, nice place to have be a drink and chill , awesome drinks to choose.
Today was my first experience here and the two associates that were working helped me out and really made my experience dope! After a long day of work, this is what Im looking forward to. Im recommending all my family to come by for a visit. I will definitely be back. 💯 the sour patch is really bomb!
10/10 recommend this place. Super nice staff and affordable drinks and hookah. Clean and cute establishment! Thank you Jules, Alyssa and Abbey for a great first experience!
This is one of the most awesome stores I’ve ever seen I don’t live by it, but every time I go out that way I have to stop by there. And Courtney who works there is amazing. She takes great care of me every time.
Angel Gave The Best Experience And Explained The Drinks And How They Tasted Definitely Recommend
Omg such a good time! Great service and such a cool vibe!!
Angel was incredible. The service was really good and I will definitely be back for more.
Amazing ambiance! The store was very clean, interior decor is very chic and they have so much to offer! They have a beautiful bar with plenty of daiquiri flavors along with other special add in’s like Jell-O shots, alcohol infused gummy bears and even an alcohol infused soft serve ice cream!!! On the other side of the building, they have their smoke shop with a wide range of selections to choose from. Definitely come and check it out!
First visit but I’ll be back!Angel took care of me and my wife for my birthday!
Such an awesome new spot! Whatever you’re looking for, you can find it here. The staff is super help and take good care of their customers! I met one of the owners and her humility speaks volumes! I wish this business much success! 10/10 would recommend!!
This place is absolutely fantastic! Top notch customer service, allowed us to sample flavors which tasted phenomenal! I highly recommend you try it and don’t forget to get the tipsy cream. You won’t be disappointed. Definitely worth the trip from Humble TX!
Come see Jules, this place is amazing very reasonably price and the staff is very knowledgeable
I love this place! Good service and the daiquiris are good! And they sell big shot cold drinks if anyone was looking for them. Alissa and Jules ( Dk if I spell it right) are the best! I’m definitely a returning customer
First time coming in! The place was definitely cute! They gave a few samples which was great! The prices are good. I got an extra shot of tequila in my daiquiris. But the daiquiris are good and strong I got aquaman and fire and ice which is really strong. Courtney and Stephanie were great!
Amos and alyssa was great , I had a great experience wonderful costumer service , if your in Rosenberg Richmond area make sure to stop by
Great spot to chill and hang out with family and friends and Customer service took care of me!
Lauren and Damien provided excellent customer service. This store has very good products.
Went and created my own daiquiri and one of the best drinks I’ve tried by far. If you’re in Rosenberg area and looking for drinks I highly recommend fire & ice! The staff there is awesome too.. I was helped by jule and she was very helpful & kind.
Worst experience of my life. I had a few Jell-O shots one night and after about an hour I spent on my phone I quietly left. Spent about $100 here, I also left a tip for the staff.When I walked to the gas station to wait for Uber I was confronted by two police officers with a trespass.The staff at this place nor the police could give me a reason as to why I was trespassed. I actually didn’t believe the police at first, I thought they were lying to me or had me mistaken with someone else.This happened about a year ago and I have not forgotten this disgusting experience. SHAME ON YOU!
Amazing people that know what they are talking about and make you feel like home.angel was especially very helpful she knows her stuff.
Isabella did not look pleased with her job, and overall the experience was not what I had hoped for.
Cool little chill spot also if you’re in a rush, hit up the drive-thru. I’m sure you can find whatever you need. Plus the floors are nice too!!!! Alyssa came through with great customer service and was very knowledgeable.
I was helped by a young lady named Aleece. This was my first time visiting this establishment so I had no idea what to try first. She took out the time to suggest which drink would suit me best and made my experience one that I can appreciate. Keep up the good work Aleece and thank you for making my experience the best. I will definitely be back!
Stefanie was very helpful and amazing! She helped me with all my questions I had and made great suggestions. It was like a big adult candy store, I WILL BE BACK! 5 Stars!
Best shop in Rosenberg Texas. Owners treat you as if you are family every time, they are very welcoming and quick to help. great selection of vapes and daiquiris. amazing staff, if you are looking for new flavors, they will help you find what will suit your taste. Prices are reasonable. will definitely go there again and again.
Great atmosphere, great environment. Always a great time here.❤️
I love it here. They are the best. Angel took care of me and got me feeling gooodt she needa Christmas bonus and a 2$ raise.
S/O to the sweet young lady that goes by Aleece in particular. I carefully explored my options of different shops to try and this one had the best service and environment so far. Aleece was helpful, patient, reasonable and informative when it came to choosing options that were best for me. Will recommended to anyone that is currently in or near that area!
Loved the service ! The place is nice and the drinks are bomb!
Highly recommend & great staff!! My girl Courtney has wonderful customer service & always brings good energy to me when I go! Gotta try that tipsy cream it’s sooooo good!!
Damien helped us tonight was very nice and helpful, for drinks and smoke shop for it being my first time there definitely will be back . Thank you
A HUGE shout out to Jules!I have been waiting to try this place out and it really is like a huge candy store for adults!My drink was amazing and the service was immaculate!🩷Without a doubt my favorite spot around now!
The customer service from Damian was awesome, he recommended a preroll & also a Jell-O shot flavor !highly recommended this location !
Came in tonight to get some smoke stuff and they had the daiquiris right next to it so I had to give them a try! I forgot to get the names of the ladies but they were the sweetest ever! They told me to leave a review for some free items, but this isn’t even for the items, but just how nice and welcoming they were! The daiquiris are bomb af too. I got the refillable cup 😝
Love this place! Jules was my favoriteeeee. She was very polite and helped me pick something I would like. Definitely recommend coming here!
Angel and Izzie are awesome! The daquaris are fire!
OMG! This place is da BOMB! a hidden JEM! and the two dope girls that helped us that work there are so welcoming, inviting and very knowledgeable. EXCELLENT customer service,They have everything there, even special slushy drinks and the ice cream is a must try!!! Definitely check this place out 👌🏽💯
My husband and I have stopped by a couple of times for some drinks and papers. The employees are very friendly and helpful. Was very satisfied with the service. Drinks are awesome! I have tried the stoner and forgive me but I cant remember the other drinks name that I tried but omg they were both so good! Will be back again for sure!!!
I would like to send a personal shoutout to Miss Alyssa who busts her behind every day and always has the most pleasant smiling face and the biggest heart. Good going you guys to the whole team so glad that there is a quick stop in Rosenberg such as this place, and I wish you many more bountiful years. #750! PS try the vodka ice cream!
Had a great time with the girls!!! Ready to kick off the weekend!😊
Lauren provided great service! Thank you! Drinks are delicious:)
Alicia was super helpful! Gave us samples helped us with what to get for drink. Total recommend her picklerita. Kassy was also super helpful so we could make up our mind on the drinks. All three Alicia, Kassy and kourtney were so friendly.
Alyssa was super kind, beautiful place and people.
Love Fire & Ice Shop. I have been driving by this establishment for a few months and decided to stop for a daiquiri on Good Friday. Wow, this place is amazing. The store is very clean, neat and the drinks are delicious. Their staff welcomes everyone when they walk through the front door. I went back twice on Sunday. Once by myself for another daiquiri and the second time I brought my hubby. All in all this is the best place for a casual fun time. You wont be disappointed. I cant wait to go back again this weekend. :)
Damian was an awesome host!! Came in and showed a whole lot of love! Forever grateful
Great service by Lauren! Second time here and will def be coming back.
Awesome little spot! As soon as we walked in we were greeted by Stefanie. Made us feel welcomed and shes super nice! This place got a chill vibe and the drinks are so good!!! We be returning.
The service and drinks have always been great! Love their tipsy cream
Great customer service and products love the place
Alyssa is great, she fixed me the perfect drink!
Both bars are super cool and the drinks are absolutely amazing
Super clean, super friendly, super informative and helpful. They got that good, good and dope drink that taste super bussin. Definitely a 10 outta 10. Definitely recommend this spot.
Angel showed Great Customer Service. I will be back!
Jules and Cassandra have been very delightful hostesses and are great mixologists. The environment is inviting…was able to relax and enjoy the football game. Maybe are a pool table?
Alyssa’s craft has sent me to heaven back and forth along side stephs great customers service, but you can’t forget the badass angel who has also mastered her craft.
Sweet employees amazing drinks amazing atmosphere will be coming back!!!!
I paid for the infused ice cream. The lady server stated she needed to make more which I didn’t have time to wait for her to make more, I asked for a refund and she said she didn’t know how to give me a refund which is strange all employees should know how to give a refund !!!! She said to come back later , I came back later and ask could she upsize it for 1 not being able to get a refund and 2 having to come back later to pick it up she said no I’d have to get what I paid for smfh . It’s not my fault she don’t know how to give a refund !!
Alyssa, Angel, and Abby were very nice they knew there drinks and love to have fun at there jobs.i really do recommend you to come see them
Today was my 1st time trying this place and omg... its SO good! I had the Bob Marley w/ boozy ice cream.Stephanie is awesome. Go check them out
Great service! Will definitely be returning!
This place was great many items to choose with daiquiris and smoking products
Great customer service & daiquiris full of flavor!
Came here for some smoke supplies and ended up staying 2 hours because this place is so cool. Chelsea was our bartender. Shes is extremely knowledgeable about the flavors of drinks. Theres 12 flavors but with her knowledge theres an endless amount with her creativity. This is my new favorite place to pregame before heading out for the night. Not to mention, You can take it to-go!!!
Y’all!!! This place is a hidden gem! I absolutely love it here and Alyssa is amazing so helpful and so sweet! Definitely a must visit when in the area!
The service was on point Jewels & Angel were amazing 💕 definitely will be coming back
Angel is awesome and I love this place I will only come here
Wonderful welcome and friendly service. So much to choose from! What a time to be alive :)