Such a beautiful,serene spa getaway. They are very friendly and accommodating. Loved going during the week when no one was around.
Very upsetting experience. My wife is 11 weeks pregnant so they recommended a body scrub treatment since they cannot do massages in the 1st trimester. Upon arriving, all they seemed to care about was their liability. When she went into the room, the therapist did not get the memo that she was pregnant and called the manager in. Why do they make you fill out the forms if they don’t give them to the therapist? The manager than said “ We don’t usually do treatments for anyone in their first trimester” and said “you filled out the liability release form, right”. This made my wife feel extremely uncomfortable. Especially since the body scrub was their recommendation when we booked. They went ahead with the treatment, but from that point on, relaxation was out the window and it was an aweful experience for her. When she finished she told that manager how it was impossible to relax after what happened and all she received was a half hearted “I’m sorry”. So disappointing they would put someone through this at a hotel like the Westin. They are clearly not concerned with pleasing the customer, just covering their rears. If they would have handled it better, I would consider giving them another chance, but unfortunatey they handled it horribly. Bottom line - I recommend looking elsewhere for a spa experience.
This spot is close to my home. Its my favorite place to go to for a massage. I always go early to unwind and spend at least a half hour in the relaxation room before my treatment. On occasion, I order a mimosa.
I had the relaxing massage and it was. I went to sleep. Completely out. Perfect! You will want to bring a bathing suit to access the hot pool and sauna because the facility in coed.
My facial was not very good. She touch my face so gentle it was uncomfortable. The stream room wasnt working.
This visit restored my faith in Lalé! Im still disappointed that the relaxation room has changed and the warmed steps are gone 😔😢, but Catherinecwas wonderful!
Just chilling with my tea and my phone. Finally time to answer my messages without being interupted. Beautiful grounds and Im totally being spoiled!
Went there with my girlfriend for a group on special they where running. That was the most amazing messages weve ever had I will defiantly be coming back...
Best massage I have ever had fell to sleep woke up relaxed love the saltwater pool and hot tub
Massages are out of this world. Great service
Wonderful and accommodating staff.
Awesome place.
Best excellent massage care