My visit to Tonic Smoke Shop exceeded my expectations. The staff was not only friendly but also took the time to guide me through their extensive selection of products. The shops ambiance was laid-back, and the prices were reasonable for the quality they offer. If youre looking for a great smoke shop with a diverse inventory and top-notch service, Tonic is the place to go.
I recently visited Tonic Smoke Shop and had a fantastic experience. The staff was knowledgeable, and the variety of products was impressive. The atmosphere was welcoming, making it easy to browse and find what I needed. I appreciate the excellent customer service and will definitely be returning for their quality products. Highly recommended!
After looking around for my usual smoke shop, I came to Tonic and received the best customer service! The great selection made me choosing what item I wanted really difficult, in a good way. The owner is amazing! Helps a lot in my selections and makes everyone feel welcomed! Wouldnt ever go to another smoke shop.
#1 customer service here. I love it here and it’s always 100% professional and comfortable. Great prices and the best selection with the most in Sacramento! Top quality products and the owner here is knowledgeable on every product in his store! I highly recommend Tonic over any other smoke shop in Sacramento.
Love this place the people in there did a great job helping me and my family buy hookahs for our home … Great deals my favorite place 10/10 !!!!!!!! I’ll be back
Clean, well stocked, good selection, decent prices. Dont need anymore than that.
My first visit was great and Ive been shopping here for two years now. This place rocks. Sam is a class act business person. This guy makes it his business to take care of his customers. 100% recommend ✨😎
When you walk into the store you are warmly greeted by the owner. He is very knowledgeable about all products and is very helpful! The shop itself is large, clean, and very organized! There are lots of vape juices, mods, cbd items, hookahs and hookah tobacco. The display cases are bright, clean and are filled with high quality products. It is very nice to see that precautions are being taken during Covid. The store is sanitized after each customer and the owner requires masks to enter the store. I highly recommend you go to Tonic, its a huge store with lots of selection and great customer service!
Amazing variety of products and if you are loyal to them for your purchases, they give a great price! The owner is very customer service oriented, every business should be run like this!
Sam was super helpful and really the goat please shop with tonic smoke shop very affordable pricing Sam is a super cool guy they have hookah vapes bongz and many more
Great Smoke shop! Every time I come in I am greeted with Great customer service and politeness. The owner is very well organized and you can tell he cares about his customers. haven’t been to another smoke shop since I found this one!
Wow! What a beautiful establishment. From the presentation, selection, and above and beyond customer service, I am impressed. This shop is very clean and provides a huge selection of hookahs, shisha, vapes, juice, pipes, cbd, kratom, and more! I was able to find exactly what I was looking for at an awesome price! Definitely will be back!
The Best Customer service available. Ive been a customer for a little over 2 years and cant imagine going anywhere else to buy juice and hardware. The staff has always been very helpful and courteous since day 1. I think the Fortune Cookie juice they carry is the best on the market.
1 of the best shops in town! Sam was helpful, patient (I had a very tricky/tired 3 year old with me who was refusing to listen) & was willing to work with my budget. From now on I will go no where else! 5 star experience!!2022 UPDATE: Sam is always awesome! He is a wealth of info on every thing from vape juice to the new laws being rolled out. Srsly check him out if u havent yet!
The store front it’s self is beautiful. Great quality service, quick and friendly
My boyfriend and I became regular customers here and its such a great shop. the setup, the guy who works there is more than informative, super nice and laid back, has always answered any questions weve had, and the prices are convenient. The flavors go on and on, there isnt a thing Tonic doesnt have. Forever a reoccurring customer, lol. I just had to review Tonic because we just went in for one thing and came out with a few things but the guy there is excellent! Definitely recommending to all my friends. Thanks!
Vape store with an excellent selection. They have all the newest vapes, juices of all flavours and strengths, and replacement coils sold as packs or singles. The store owner is also very knowledgeable and can help you pick something out if you dont know what youre looking for. They have a great selection of glassware and hookah supplies too. The interior has a very high class, luxurious feel to it, unlike most other places that have a college dorm, head shop vibe to them.
The gentleman who helped me was pleasant and happy to help me. I ended up buying their houseblend shock therapy due to being out and waiting for a online order. I have to say I am pleasantly surprised by the enjoyable flavor, topped with a reasonable price. Needless to say I will be returning here whenever I am in need of odd and ends, as well as their house blend flavor.
This place is so good, they got all the selections you want and the man that works there is so nice and knowledgeable and knows his stuff, guaranteed satisfaction if you want good quality stuff, ive went all over and found only him to be really good and I suggest him to everyone, 5 star review all the way
I love coming into Tonic! The selection of vape juices and supplies is extensive, Sam is very kind and informative. Most importantly, he takes the time to talk about the product to be sure the customer is getting what they want.Since discovering Tonic, Ive become a weekly shopper. Thanks for everything, Mr Sam!
If you want a hookah or parts and flavors looks like hes got a good selection I heard him, the owner, making a good deal for a local kid who bought one a few months ago. He also price matched a nearby Vape shops Price just to be nice so I would go back there right next purchase it from in the area food he doesnt have the best selection of apes or juices but the prices are fair and around the usual shop prices good righty of all kinds of things here But mainly Babe glass hookah and other smoking tensile
Honest review from someone who works in a high-end customer service industry.Ive been going to Tonic for years and years and I honestly wouldnt want to go anywhere else. Ive definitely had to visit other smoke shops in the past because of things like needing a juice late on a Sunday or just being completely out of the area but when I have a choice, I always go and visit Sam at Tonic. Ill break it down by each category from a vaping perspective.Pricing: This is probably the most important category for a lot of people during this time in our lives; although this might be interchangeable with cleanliness. Anyway, Sam always has the best prices. Before coming here I would go to some of the other shops in the area and their pricing for things were kind of just outrageous, even the smaller brands sitting at premium brand prices. Obviously there are some of the premium brands like Cutwood or Naked that are just going to be more than other brands but Tonic carries a lot of brands that are priced really well and give you the best bang for your buck. The coils and mods are all well-priced too.Cleanliness: Sam is very big on cleanliness in general even before the pandemic happened. He stands on the if theres time to lean, theres time to clean island with his employees when theyre there and is a very concerned citizen about about whats happening in todays world. Hes always wearing a mask when a customer comes in and keeps a distance to keep you and him safe. If you go into his shop, youll see that everything is very organized and easy to shop.Product: The shop itself always has a nice array of flavors that everyone can enjoy and is consistently getting in new ones, even in small batches, to see how they do. Theres a certain dedication to keeping his customers coming back by introducing new flavors that I usually take a swing at and enjoy. I like that hes honest about how he feels about some juices that hes had in the past being what we like to call coil killers and usually doesnt bring them back, so leave him feedback on things if you try something new! Having good flavors that will make you just have to buy a pack of coils to vape is kind of a back-handed shady business practice so being honest about those things should be very important to everyone. Its good for the shop and good for the Tonic community, even if we never meet one another. He also doesnt bring in fake coils or mods that you can absolutely authenticate when the possibility of authenticating is available (IE: If the vendor site isnt down for some silly reason).The Service: Sams here to make money, just as we all are however, I appreciate the honest business practices. Ive never been pressured into having to update a tank or a mod. At this point, Ive gotten a few new tank upgrades over the years because I was a big Aspire fan and theyve kind of fallen off the market and tried to find one I enjoy. I used the same Sigelei mod for years and Sam never once pressured me to upgrade as it was a fantastic mod (and he knew it too) and lasted me until I put it through enough pocket wear and tear (YEARS) that it could no longer hold a battery. Hes ready to answer any questions I have about anything new that comes in and give me the honest reviews that hes received, researched or tried himself. Good business practice states that you need to fairly assess product that you have. He being able to do so, honestly and diligently, keeps me coming back for the quality that he dishes out. Theres nothing shady or fake coming from behind that counter, only a friend keeping me coming back and it kind of makes you feel like youre walking into that bar where everyone knows your name. :)
This shop is the best, the customer service by from the owner is always respectful and he has a great personality. Great product as well always has what I’m looking for and lots more.
Best shop ever I’ve been coming here for years and the owner Sammy has been showing me love since I first started if you’re a loyal customer you will get good service and that’s guaranteed.
Went in to get a new vape pen. Im skeptical about most vape shops because the workers are usually more interested in playing with their vaporizers than customer service. After reading reviews I decided to give this place a try and Im glad I did. The gentleman who helped me was very knowledgeable and didnt try to sell me some crazy overpriced rig. I told him what I was looking for and he helped me pick out a nice set. While they didnt carry my favorite juice I found some I did like. Will definitely be back and recommend to others. They also had a wide selection of hookahs and accessories.
Excellent staff. This shop focuses half on hookah, one quarter on nicotine vape products, and one quarter weed products. They carry the common replacement items, like bangers, coals, butane, and glassware regularly. New laws have ruined many local head shops, but Tonic makes up for it by providing knowledgeable customer service and good prices. They have an IG page too, where they post daily deals. Very cool.
Definite coming back even though they didnt have a flower bowl that fit my rig, I loved the guys charisma and they store looks awesome. The seems the guy for me to go to, as I want a vape but dont know the best ones and really just want it for flavor, and that itll help keep my cannabis lasting longer, as sometimes I smoke for taste as well.
The best shop owner in the world! He has everything orderly and the displays are vibrant and the service is impeccable! No need to go to any other smoke shop in Sac, Tonic is the Best!
This shop has such great variety and the owner is a delight.That said, recently I purchased a couple Puff Bar (large size) vapes and when they died after only two days moderate use, I was confused as they usually last 2-3weeks. The outer packaging was slightly different, the vape itself looked wholly different at where one inhales and even the inner wrapping was different but I just figured that the brand had changed up packaging and such. Sadly I learned this morning at another vape shop, counterfeits are a real problem. I dont have it in my heart to give this store anything other than five stars, but heres hoping they begin to check their incoming inventory. 🙏
Tonic is by far my go to vape shop in Sacramento. Service is always fast and friendly. Sam will always go above and beyond to make sure you leave a happy customer
Poor customer service from the representative on the phone to ask questions about the laws at hand and models and makes seemed quite a bit in a hurry and if thats the case then manage your tasks and your time better so that you can make the appropriate time for customers on the line
Very clean store, wide selection, competitive pricing, customer service beyond expectations.I went in not knowing exactly what i wanted he gave me all the info and price ranges with pros and cons of different vape pens without over selling or upselling. After finding a product that met all my needs in my price range he gave me a detailed rundown on how to use and maintain it. Best customer service ive had in awhile
Absolutely love this place, excellent customer service, always helpful and friendly when you walk in. Very reasonable on the prices, if you have a problem with anything he always does what he can to make it right. I highly recommend this place for your vape needs and CBD needs.
Hes always kind and helpfull. He does his best. Shop is clean I only go here. Even though I live Cross town.
Rude service they guy doesnt stop looking at his phone when your trying to get help. He swore that a juice was really good and top seller, so I bought it to try it out. It was terrible. I tried to change it out to something else, and he said no returns. I told him but he swore it was good but I guess that didnt matter. If you refer a flavor you should stand by it if they dont like it and switch that person out, because thats whats right.
I have been going to Tonic Vape and smoke shop for 5 months now and I never leave disappointed. Everything this place has is 100% AUTHENTIC! The owner Sam is very friendly and treats you like family. I would highly recommend going to tonic vape and smoke shop. You would not be disappointed when you leave his shop. No matter how far I am from this place, I would drive to tonic vape and smoke shop
I am so glad when I decided purchasing Vaping materials that I went to this store.the gentleman was extremely knowledgeable listen to all my crazy ins and outs of what I was hoping to find. he gave me a personal recommendation and I could not be happier.
This place had really nice Hukahs! They featured a Tonic house brand line of vape liquids. I didn’t buy any because they had no liquids with 60/40 or 50/50 pg-Vg ratio. Only 70/30 and up here. There was a decent selection of other brands of vape fluids but again only 70/30 pg-vg ratio and up. Nice big clean store and I was greeted and served immediately. I asked about some spare parts for my vape and there wasn’t a lot available. Nice shop just not for me because they didn’t offer my preferred vape liquids.
The worst customer service ever seenHi folks, I think I have to share my story, simply I went to buy juice for my Vape and i asked him which kinds of juice is the most popular for Arabic people? since his shop is located in the middle of a big Arabic community and absolutely he has a lot of Arabi customers, that’s what I guessed. He answered me with a loud, high voice and was nervous (I don’t like dealing with Arabic people). I wont to sell to American people only I don’t want to sale to Arabic people !!!!!. I felt embarrassing, I told him, so I am Arabic, Do you want to sell me or you want me to leave (with a smile and a a lot of patience). I thought he going to apologize and he will say i didn’t mean to ignore you, but he was more than rude, he said (IT’S UP TO YOU) with a loud voice and a lot of nerves. I told him just give me the same Juice as the last time I bought, then he gave me this one, when I want to pay he said it’s $24.99. I told him two weeks ago You sold me this one for $20 only! looks like he didn’t believe and he said did you pay as cash or credit? I told him credit. He checked my name on his computer and he said that’s right, then I paid him $20, he said do you want receipt? I told him yes please, and I left.I swear I’m not going to come back and I will share my story and i will tell all my friends and the people who I know and my followers on YouTube and Facebook please please please, don’t go to this shop.
Wide selection of corporate Vape juice, house juice is hit or miss, carries only the popular vape mods and tanks. Wide variety of hookah products. Ive been coming to this place for years due to the reasonable pricing and the owner is super friendly
Sam is a great owner. Real dope dude. Never lets me down. Always has great flavors and prices. Great shop in all
This is the best shop in Sacramento hands down I’ve been coming here a few years now and got my vip card my second year and everytime I come into the store it’s excellent service and great vibes recommend this store a 10 out of 10 everytime
My husband went to that store to pick out vaponizer , the owner was very knowledgeable in his products very helpful , as soon as he walked in he was greeted , helped and on send on his way. The owner has amazing customers survices. We will definitely come back. If u are a Ruki in all this then this is a place to start.
This store is always really great. The workers are always really helpful everytime I go. Would definitely recommend Tonic
I love tonic!!! Sam is awesome and always has amazing deals! I highly recommend coming here always amazing customer service and he is so sweet and generous. awesome place!!!
The owner has a great personality he’s a really nice person the store is super clean doesn’t sell fake hookahs or vapes and has a lot of different vapes and puff flavors. You guys really should buy from him
I have been into this Vape store three separate times and every time it has been a problem the very first time I came and bought a new tank for my Vape pen told me it would work did not work, then I came back and had to spend more money on a brand new device that I was told would not leak I was also told at that same time that I can come back And buy coils one at a time for my Vape device so I come back to buy one coil and I was again given the problem when I said that I don’t have to bring my business here I can go somewhere else the guys very rude to me and says go somewhere else don’t take your money there these guys are rip offs and he’s rude doesn’t know how to deal with customers, And then to top it off as I’m walking out of the establishment he follows me out and blocks the door of my truck for me being able to get in and start harassing me about the situation
Attendant knew which coils were best for my smok baby beast and he even gave tips on how to prime them properly. He said if it didn’t work for me that he could give me a refund but it works great!
I’ve been coming here for years they never disappoint they have good prices and great Quality overall favorite place to go.
Great customer service, wide variety of vape juice flavors. Got the help I needed and left with what I came for!! Plus more! Will definitely be back again
B4 YOU SPEND LOOK ACROSS STREET THERES A LITTLE VAPE SHOP CALLED CULTIVAPORS, WHERE THERE 5☆+ SVC./PRICE/INVENTORY HAD ME $75 SPENT AND HAPPY,A COMPLETE OPPISITE OF TONIC A 2☆ at best all flashy but a dud.This place is a giant space with a horrible selection, basically stuff looks like they bought cheap in mass volume and sell at full retail.The service if you could call it that was terrible. They were less interested in helping me than they were informed on the products they sell. I bought a butane refill bottle for $8,99 just because we drove 15 min to check it out. Gas stations sell the same for ~$5.
I live very close to this shop and drive by its location daily; because I noticed the sign on the building from Tonic, I thought to myself, Thats a new sign and I think Tonic is a shisha brand. Ill stop in very soon and check it out! Stopping in is just what I did!Upon entering, I noticed many hookahs and hookah accessories lining the wall on the left. Hookahs were set up in the middle of the store on tables and it seems as though you can smoke out of them. I didnt ask the guys working if that was what those particular ones were for because I seriously was more interested in finding a new shisha flavor to try out. I had a nice young man help me and I swear he looks just like the comedian Gabriel Iglesias! Anyways, he helped me and I smelled some recommended flavors. I ended up taking home 100g of Purple Mermaid to try out - if I really like it, next time Ill buy a 200g can. He was also nice enough to show me the Tonic brand hookahs that they have. I truly needed to buy a new hookah to replace my current one that has a rusted stem so I ended up buying a Tribes hookah for $35!!! Thats right my friends, $35 for a nice sized hookah! The great thing is, Tonic hookahs come with a year warranty in case something happens to your hookah! Score! There are many more hookah accessories in a smaller room in the back of the store and they carry many brands of natural charcoals like Coco Nara and Coco Mazaya. I love this place so much as a hookah smoker and Ive visited only once!Not only am I a fan, but ummm Twisted.....who??!! Sorry Twisted, but I think I found my new hookah shop to go to regularly and if they start carrying Tangiers shisha, its over for you guys!!
Where do I start? Overpriced, counterfeit products everything down to the CBD is garbage. Return policy changes from day to day. Not to mention it smelled like someone soiled themselves in there. I will never return and if you are thinking about visiting this place RUN
Excellent service and attitude. They didnt even have the cartridge that i needed, but they sure did look around til finding one the same size. Im definitely gonna go back. I highly recommend this place over ANY OTHER VAPE SHOP
I know nothing about vaping but wanted to try it out in the efforts to quit smoking cigarettes. The guy in the shop was very helpful in explaining the differences between the devices and liquids. Will definitely be going back
It is refreshing to walk into a vape shop and not see a bunch of lazy workers sitting around vaping. The staff was very knowledgeable and professional. We will definitely be coming back here and recomending this place to others.
The store seemed to be pretty stocked with product when I visited, and I found what I was looking for, however the staff did not seem as motivated to sell as I was to buy, the employees attitude although helpful was pretty indifferent which made the shopping experience pretty mediocre which will make me think twice when visiting and/or recommending the store to a fellow vaper.
This is by far the best shop Ive been to !! Manager is super nice . Got amazing deals and A wide selection of stuff . Im a regular customer and never disappoints me .
My fav place to buy juice. Always has something on sale. Does a really good job of keeping coils and stuff in stock. Really friendly and easy to talk to.
This vape store is the best around! There is a great selection of juice and coils.. It has always been a great experience.. the gentleman that runs the shop is always very friendly and helpful
Great customer service the owner is super friendly and nice took care of all my needs I had and would definitely recommend this smoke shop
Thanks for the gentleman who helped me. I advice everyone to shop here. The product is fresh, new and the price is right. And they are always smiling not like other shops!
Most professional run vape stores in Sacramento, Best prices around time and the owner is amazing guy. Don’t bring ur money anywhere else
I’ve been coming here for about 3 years the service is amazing and there’s never been an issue I’d recommended this store 5x10
The gentleman in there is very helpful and very knowledgeable about all the product in the store, the customer service is like no other, thats why I keep going back, thank you so much
Good prices, great selection, and the employees know their products well. The owner takes the time to remember your name and suggest products based on what you have purchased before.
Pretty disappointed they sold us a bottle of juice claiming it was a 60ml when it was only a 30ml. Check your juice before you leave the shop yall.
Great prices, friendly merchant i swear you wont find like him, please check him out you wont regret it, best prices in Sacramento and you will start coming to his store alot.
Best smoke shop in the 916!! Clean, friendly and knowledgeable! I recommend to anyone with smoke/ vape needs!!
Best vape, kratom, and head shop around. The best pieces and the dude is great, from product knowledge and service.
Tried to call to see if they had what I needed before heading over. No one answered, twice. Its 3:00pm on a Tuesday. Drove down to the shop, dont have what I need. Literally only one type of Juul pods available.
Stopped by nee to vaping. Brought in what I was given as a gift. The man working helped me and showed me what I needed to do. Very informative and helpful. Will definitely come back.
Amazing place, I love it so much, the man is so nice and gives me what I want, I always come to this place and its god sent
Sam the owner of Tonic takes really good care of his customers if he doesnt have something you he will get it for you and very well priced.
I went in for coils on my alien model and they were completely out of stock. The parking at the location was quite inconvenient because it was packed(no other costumers were in the shop).
Will definitely be back. Just moved from out of state and closest spot to me to grab a disposable vape with plenty of variety.
He is super nice and has answered every question I had about my vaping needs thanks highly recommended
Moved here to sac and this was the first vape shop i found. Glad i did. Ive visited others around the area but non compare. ✌
The best smoke shop hands downgreat pricesKnowledgeable about productsGreat customer service
Literally the best vape shop in Arden I would give 10 stars if I could
Excellent customer service and puff bars. I have been going there for years and I am never disappointed!!
Great service. Always got the best selections and very knowledgeable.
Best place in NorCal
Best shop I have ever been to and the guy who works there is very friendly.
Love this place the owner is wholesome and genuine the best smoke shop in sac period.
BEST SMOKESHOP IN SACRAMENTO! Amazing quality can’t beat these prices anywhere else
Really like how knowledgeable they are about their products and they were able to help me find what I was looking for.
What a great place. More knowledge than the shops around who have no idea what’s going on!
Great place, nice owner, fair prices, and also has everything you need.
This place is awesome very welcoming and the owner really knows his stuff!
Lovely place very calm and friendly staff. I love it
This saler have a good customer service, he is also very friendly and helpful to the customers.
Great customer service highly recommend this place. Friendly environment and great prices.
Dont call your self a vape shop when your employees dont even know what they are talking about. Thanks for help.
Great vape store, very good prices, highly recommended.
Very helpful and nice. Shop is organized and gorgeous pieces.
Best smoke shop ever, 10/10 recommend, Best prices and everything
Great customer service. Kind and informative. Wont go anywhere else! 👍
I’ve been buying Kratom the last three years and it is the best .
A gem in Sac, one of my favorites
The best prices and quality I dont smoke cigarettes anymore
Great guy & great company!! Definitely your go to smoke shop!!
This place have the good stuffAnd they have great deal
Very polite and knowledgeable about all products they are selling.
He is a magicianGood quality productsI recommend this place
Best price and best service ever...great deal..I alway go there
Great place for various vaping and hookah purchases.
Love this place. Good selection and great discounts.
Good selection. Quality products. Good customer service.
Sams the man! Good prices, good products, and good people.
Very friendly.great prices.wide selection.
Good quality pipes. a little pricey but worth it
This spot is amazing and the owner always puts in 100%!
Great staff, love the variety and the prices.
Best customer service clean facility great establishment
Big nice looking shop and affordable house brand vape juice
Only vape shop I go to, love this place ✌
Amazing place, has everything you need, great owner
Best Vape shop and customer service in Sacramento!
The best vape and hookah tobacco in North California
The best vape shop in Northern California
Very great product, even better service.
Great selections of products and great service.
They got everything you need. A bit pricey though
This my dude !! I come here for everything Nd he be pluggin it 💯💯
Kind of rude but good hookah selection
Just gross, save your time and spare yourself the agony of dealing with this grotesque establishment.
Def recommend this place and def will be back
This place is like Candy Heaven, except with E-Juices.
The best smoke shope around.
Best products ever ❤️🙏🏻
Excellent merchandise and distinctive taste
Best vapes in Arden 💯💯💯
This is THE best smoke shop
Kind of pricey and selection is average.
Very good
Bad customer service and rude,
The best prices!
Sam is the greatest.
Had everything I needed to vape
Great smoke shop
Perfect
Needs more vape
Nice place
Good selsction
Great Smoke Shop!!!