Big Time Smoke Shop

Customer service cannot be beat by any other smoke shop in the area. Good variety of items and good prices. The owner is a good guy, hes always smiling and eager to help a customer.

My favorite place to get my vapes and everything else thats needed. Very welcoming. Staff is extremely friendly and the owner is extremely respectful and attentive to his customers. Hes either always smiling or making you laugh. Theres 5 other smoke shops in between my house and this shop but Ill gladly pass all of them just to come here. Amazing

Staff very helpful, knowledgeable and customer service was great. Wide variety of options at nice prices👍🏽

Great shop, good selection, fair prices and very good customer service.

I can’t even explain how greatly great my people here are but they got the best of everything you can imagine only place to buy the best I call it the best time smoke shop 💯

I had an absolutely wonderful experience here, and do each time I come. Jenny is an astounding employee and her attitude is incredible! Even though I came in right before close, she was extremely nice and had I wonderful conversation with her. If you see this Big Time, give her a raise!!

Large selection of products. Always smells absolutely wonderful! Kind, courteous and efficient. If they dont have something. Theyll try and get it.

The area is kind of overpriced. That being said you can get a 14mm bowl piece here for 5$. I find myself here a lot. The last time I was I bought a honeycomb perc for my bong. I took this home(didnt smoke out of it) but test fit it and realized it wasnt going to work for any of my applications. I went into the store the next day, without the receipt I shouldve said yes to and explained the situation. They not only trusted me, but I was able to exchange this at no extra cost to me. The glass salesman that guided me towards my next purchase directed me towards a different smaller 14mm perc and at first I was doubtful. He said less airspace, less travel time, less harsh. This guy corrected a mistake I had been making buying ashcatchers for YEARS. All validated when I tried the product out for the first time. 5 stars. I have to give it to them.

This place takes me back to the days when the best head shops were hidden behind the back curtain of college-town beauty salons and record stores. The incense and hippy vibe overlaid upon a beautiful collection of glass art and wild-looking pipes, bongs and steam-rollers. The guy behind the counter is enthusiastic and incredibly helpful. He listened and quickly learned what I prefer before directing my purchase off a sub-standard product on to something I ended up being much happier with. It could be the smoke in the air but I always leave feeling happier than when I walked in.

Have looked everywhere for my Russian creme breeze and they had it. Reasonable prices and the lady is super sweet! Thank you for being awesome

The employees are amazing and helpful. The prices cannot be beat. The selection of anything you may be looking for is outstanding. This is the ONLY place I go to for my vapes!

Excellent customer service!! Offered discounts and I didn’t even ask. The selection was great, little bit of everything! Will be back for sure!

These guys were very nice and very helpful. All kinds of stuff, they had puffco 3-D chamber.. couldnt find it anywhere. This is the shop to goto!

Very attentive and curtiois staff. With a friendly puppers greeting you at the door! This shop has everything you need and plenty of new things to try!

This store has everything . The prices are good and so are the sales. Easy to get in and out of . I can’t wait for the Black Friday sale .

Pretty good place to go to they had a lot of good stuff and looks like a family owned business seemed to be really cool people good prices good selection of stuff.

This is a shop we do stop in to once in awhile. I was very disappointed though. I purchased five glass screens yesterday. All but one of them is broken.

Love the staff they always are so kind and helpful!!! So many options for such a good price !!!

You want those awesome Breeze, Sea Breeze and/or their PLUS editions? Mix and match right here with the BEST selection at any smokeshop in town!

Has everything youll need to have a good evening. Will be back to buy some glass when Im in the area again.

Wonderful customer service very polite and have very good low prices

My buddy jkagen69 sent me up there and I will tell you one thing about that place great prices .... love this place. Thanks Johnny Rebel

Very friendly & excellent service!! First time visit & will be returning

The Cashier was very helpful and kind. She helped find the product I was looking for and decent prices.

Awesome!! Super Nice Staff! Great place they have everything for all your needs😉

Amazing smoke shop I found things there that you can only buy online. Amazing

To my surprise the lady working there was from where Im from small world, great experience friendly service!

Dude! My buddy jkagen69 said to try you guys out and get some deals. Well its not a dream its very much true. I got my pipe 100 dollars cheaper than where I was looking.

Had a great experience with ragu customer service is top notch ALL things for smokers bongs of all types got love it

Awesome staff. Really helpful. Great prices and cute puppy! 😍😍

Great prices and nice people!

Some of the nicest choices of vapes and trays you can give to your family and friends

Visited twice.Last Friday at 2pm.Sign on door says they were on lunch break until 2.30.This morning I arrived at 9.05am again not open.Is this store even open for business?

The staff are beyond helpful and friendly, definitely recommend

Best vapes!!! Best Glass and Best deals!!! Always clean and they are super nice 👌 👍!!!

Good prices and they have quite a few smoking accessories

LOVE IT! GREAT ITEMS, GREAT QUALITY, AND WONDERFUL CUSTOMER SERVICE!

They got everything u need if he dont he will order it for you

Only shop worth going to in the area...stop by and show some support

Great place to get what you need

Love this little place. Awesome people

Awesome owners !! They have it all !

Friendly staff and tons of options

Everyone is very friendly

Like their screens & papers.

Best smoke shop in Saginaw 💯💯

Vapes constantly breaking down

Awesome place