Lacquer Nails & Spa

4554 F 13th St, St Cloud, FL 34769, United States
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Lacquer Nails & Spa
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Ja
Review №1

I visited the nail salon for the first time on Sunday 5/27 for a manicure and pedicure. I got there on time for my 11:00am appointment and had to wait for the nail tech to arrive. My nail tech did a great job but she is very slow at her work it should not take 3 hours to to get a manicure and pedicure done. She started on my pedicure about 11:20am, I did not leave that salon until 2:15pm. I got powder nails and a regular pedicure and I have short natural nails. The tech she was friendly and I did like my nails, but today I noticed that one of my nails are already chipped, which should not be the case this is why I paid extra for the powder nails to last longer than 1 day. Then I think I got charged extra as I was charged for a manicure and the D&S powder, since when do you pay separate for the manicure? Isnt that part of the nail service? You are not going to polish my nail and not trim, and work on them?? I will be requesting a refund for the manicure and I was such in a rush leaving because I had to start work at 2:30pm and I was late due to time she completed my nails. I will be requesting that my nail gets fixed and a refund for the manicure because online with their pricing it states if you pay for the extras the manicure is included which makes sense. The service was good just very slow and if I get my refund and my nail fixed I will update this review.

Ma
Review №2

Employees are very friendly. The salon is very clean and the massage chairs are amazing. I have the opportunity to meet the owner they are very polite and professional. We will continue to come to this place.

Me
Review №3

Every time I go everyone is so professional and nice! The salon is super clean and they genuinely care about making sure you love your sets! I tell everyone I know to go here cause they are so good! They take pride in their work, I attached the nail sets they’ve done for me! The price is worth it too cause my nails last 1month sometimes over 1month

Br
Review №4

The girls were nice, however, I’m really disappointed in the gel services I received. :( I went on January 27th for a gel mani and pedi and within 3 days, they began to chip. I usually get gel manicures and pedicures and have never had this happen. Shortly thereafter, I decided to go back to get them fixed on the 5th day as their policy states. (Feb. 2nd)The manager was very sweet and fixed them for me, however, the next day they began to chip again.It’s now day 4 after they “fixed” my nails and my pedicure is chipping which I once again, have never had happen to me. As well as the 3 nails that were fixed, all chipping again. 🙁This is just my personal experience, however, I really don’t plan on going back there. I’ll just stick with Lee Nails & Day Spa down the road.

El
Review №5

I took my grandma in to get her first ever pedicure for her 94th birthday. They did such a great job! The place was beautiful and very clean. Bianca took her time and explained what she was doing so my grandma could understand. Highly recommend her and this place!

We
Review №6

Not everyone can do sculptured nails but BIANCA really knows her stuff. I love the way my nails came out. Absolutely beautiful all the way around. Would definitely recommend. Absolutely worth the money.

An
Review №7

I went in for a full set & I couldn’t been happier with the service & how my nails came out. Melissa was super welcoming & sweet & she did an amazing job, my nails have never felt so clean & pretty!! I would definitely recommend this salon

La
Review №8

I had a really good experience when I visited this nail salon. The customer service was top notch. They did a really good job with my feet. Visited Florida from Illinois and I tell you, this is the best nail service I have had in years. The owner Chip really did a good job with this place. Guys you need to visit to experience what I am talking about. I am definitely going back.

Fa
Review №9

Ely was awesome!! She took the time to make sure the art on my nails was just right!

An
Review №10

I’ve been coming here for years and was nervous with the idea of new owners, but they are wonderful! Bianca did my full set of nails and made the experience very comfortable. I even got gems that she made sure to apply extra strong for me due to the fact I work a lot with water. It’s been 3 weeks and not one gem has budged! Try this spot out :)

Da
Review №11

Kevin killed it! Got my nails done for the first time in probably a year and was looking for a new salon. I will definitely be back.

Ka
Review №12

My daughter and I visited Lacquer Nail Salon today and were so very pleased! The salon’s new owners, Mark and Bonnie, along with their staff, were so welcoming and kind. I received the most amazing foot and leg massage from Lynn with my pedicure and Mark did an exceptional and very meticulous job on my dip manicure. The salon is very clean and has a lot of new products. We will definitely return and I highly recommend this lovely small, local family business to others!

Ka
Review №13

Ely was so nice, gentle and left my nails looking amazing and clean. Would 10/10 recommend and I’ll be coming back.

Mr
Review №14

My wife and I enjoy coming here for pedicures, Melba and Lady are truly masterful even with my discomfort of my feet being touched because they truly make you feel welcome! My wife has also made this her go to place for nails, Melba does such an incredible job with her skills to create art, not a rush job, personality that makes you feel like family.

Li
Review №15

Amazing service ! everyone is so friendly and its so clean ! they even give complimentary drinks ! the new owners are so nice , everyone makes you feel welcomed . i came in to get my toenails fixed and bianca did an amazing job ! im really satisfied with the work ! great place to release stress ! i found my new place

El
Review №16

Clean, friendly, amazing place to get your nails done. First time here and very impressed. Even though it’s far from me I will definitely come back!!Melissa was just AMAZING!!

Ma
Review №17

Beautiful nails , takes there time on you and they make you feel very welcome . Best salon I been too

Ci
Review №18

It was my first time coming to this nail salon. Samantha was the best nail tech I have ever had! I mean that! She paid attention to detail and with that comes quality. I also enjoyed talking with her. Will be coming back!

An
Review №19

This was my first time visiting this salon and my experience was amazing. The customer service was so on point and very personalized. Will definitely be going back!

Ap
Review №20

Bianca was amazing! I truly enjoyed my pedicure. Everything felt good and looks great! Very relaxing!

Id
Review №21

Perfect services! Very fast services, I went as walking a Saturday and they right away took me in. I really like the manicure I got done.

Va
Review №22

Leigny did a wonderful job on my nails and Kevin gave the best pedicure and foot massage Ive had. I recommend Lacquer Nails and Spa and I will definitely be back.

je
Review №23

Me and my mom went for a girls day and had the best pedis a girl could ask for! Melissa and Liss were the best! Very clean, bueatiful salon! They made us feel comfortable right away and just the nicest girls ever! We our forever customers! Thank you for the amazing service today!

Ka
Review №24

My friend and I came here to get our nails done, they did a fantastic job!! This is the best nail place I’ve been to in the area. I felt comfortable there and our nails looked PERFECT, and the New Owners are exceptionally friendly. Highly recommend!!

Br
Review №25

I miss the owners that left. They actually knew how to cut toenails properly. For $30.00 I will not go, I would be happy to pay more if they knew what they were doing. The other ladies who were doing other manicure kept telling the girl working on me what to do

An
Review №26

WOW! New management and they’ve cleaned place up nicely. Great staff. Getting my nails done w/Bianca. Super friendly, professional and clean! Loving my nails and pedicures! And she can do designs🥰

Au
Review №27

Good service and great quality and my nail tech was Bianca she did so good

Li
Review №28

I went in for a pedicure and a manicure i was beyond impressed with the work rosie did. My feet and hands never felt so clean my nails were done perfectly i can tell she loves what she does i would recommend her to anyone wanting a pedicure and manicure .

co
Review №29

I had Rosie, she did an amazing job. I love them so much! I really like the new management and highly recommend! There all super friendly and it was a comfortable clean environment! :)

An
Review №30

Since they got new management all the techs have been great! They were even nice to me while I waited for my girl to get her nails done, which came out to be amazing, her words not mine. 10/10 would recommend to everyone.

Th
Review №31

Great Pricing. Very comfortable Environment and clean. Nail techs are down to earth n easy to talk to. She told me they are under new management. Stop by and ask for Bianca. Great pedicure...

Il
Review №32

I stopped in to get a full set a few weeks back and now for fill in. To my surprise there was a whole new staff. Mark, Bounie and everyone left. I was immediately greeted and offered something to drink. Although at first I was disappointed, the gentleman explained that there was a whole new staff who was ready to take care of me. The place is so clean now compared to before. It smelled nice and pleasant and there was no strong acrylic odor. The young lady who took care of me was gentle and asked if there were any areas I was sensitive. She asked who did my nails and I told her I had gotten them done here a few weeks ago. To my horror, I found out they were using illegal monomer on my nails. I asked her to remove the old set as I’m well aware of the health hazards regarding MMA. But she assured me that once the old acrylic was removed I shouldn’t have any issues. She was kind and made me feel at ease because I could tell she was a very skilled technician. My nails have never looked so good! I felt very welcomed and the staff was so kind and inviting. She even took a picture of my nails for me so I could keep track of the nail art I get done. This is definitely going to be the only place I get my nails done from now on. FINALLY, St Cloud has a great nail salon!

ad
Review №33

Amazing service! I was really impressed. My wife loved it. She was really happy thank you ❤️ the best nail salon in Saint Cloud

Ta
Review №34

Rosie is the boss 🫶🏻myself and mom came there to get full sets and Rosie nailed them !!! We loved our nails and we’re coming back

Ju
Review №35

Very friendly and welcoming salon, melissa did a great job and my manicure and pedicure and was super nice. definitely recommend.

Re
Review №36

Friendly atmosphere, courteous staff, attention to details, my daughter and I received professional attention at decently comparable prices. Beverages were offered, our comfort was ensured through our stay. We will definitely be back and have found our home nail place!!👌🏾👌🏾👌🏾

Li
Review №37

Thank you for the wonderful full set. The service was relaxing and the shape of my nails looks great. Melba makes sure every client is happy with her work, which is wonderful customer service.

La
Review №38

So disappointed… got my nails done here with the new management for $130. Loved the old owners where I had amazing service cheaper prices and better quality for $80 . Trying to go to the same place, I got my nails done very beautifully but so over priced! Was charged for designs, color, shape, new set. Just to come in 4 days later because my new nails new set were lifting. Tried it again and asked for them to fix them and they charged me $10 per nail to redo. Fine no problem but 4 days later they are popping off again. So disappointed really wanted to stay at the same location even if prices went up. But so disappointed two different ladies and it sucked both times. Won’t spend another dime much less penny here even if it’s last resort I’ll find somewhere else!I find it funny how you can recall telling me something but don’t remember me coming in!! Nothing was told to me they were to busy telling each other about there relationship problems! And about EDC. Your response made no sense if you can recall telling me about my weak nail beds why can’t you recall me coming in? Adding on the trash talk about past workers was also suprising because if I’m not wrong it’s the same profession! Adding on to maybe figuring me out funny how the owner doesn’t know Spanish for all the secret talks about him too!

Ro
Review №39

Went here with my wife and I got a pedicure while she did her thing. Had a great experience, staff was personable and very nice! It was an enjoyable experience and we will BOTH be back again! 😊

Ma
Review №40

I was there earlier for a pedicure and full set, Rossy was excellent, it’s so hard to find someone who pleases you with good acrylic nails and her work is perfection.

Fa
Review №41

When I came in staff right away greeted me and offered something to drink when i said pedicure omg the best I have in years my feet feel like new Rosie clean everything in my nails she give me a lot of information about my feet very professional and my gel manicure came out great jus like the ones you see in the internet great team I feel super comfortable in the salon also very clean I definitely found my technician.

Ki
Review №42

One of the best nail salons I’ve ever been to. The staff was very professional and the quality of work was amazing. I recommend Lacquer Nails & Spa to all my friends and family!

Ch
Review №43

A few days ago I attended Lacquer Nails & Spa for a pedicure and I was blown away by the service. The staff were so professional and I received the best pedicure ever!!! I will definitely be returning and I would recommend their services for everyone.

Tr
Review №44

Truly a HORRIBLE experience!! I was the first app. at 9am, we aid our goodmornings and I was seated and told to put my feet in ICECOLD water! I refused and Mark (Mac) drained some and heated it to lukewarm. I put my feet in and he reached immediately and started trying to push my cuticles back!! I should have left then! Then he started chipping away at my cuticles like a little weed eater and literally accomplished nothing I still have acuticals right now! Ive never seen anybody push cuticles back and trim them in that manner and I am a hairstylist! They acted like they were running out of Polish when they were painting!! super thin! My feet were dried out within 45 minutes of leaving the salon so I dont know what kind of lotion they used but it was horrible!! I dont usually leave reviews, but I dont wish this experience upon anybody!

Ka
Review №45

The BEST in town by far! ❤️ Don’t look any further because this Nail Salon 💅 is AMAZING! They don’t rush and take time to take care of you ♥️

D
Review №46

My experience was amazing. They stayed late to accommodate my needs and I truly appreciate it. I have not received this type of service in a few years. Come and check Sam out you will not be disappointed.

Gr
Review №47

Went here with my mom, amazing friendly service, everyone was professional and did exactly what I wanted. So many color options, I loved it! My new spot!

Co
Review №48

Not happy with the service. I went in on New Year’s eve and my designs were rushed. Once I arrived home several of my diamonds were falling off of my full set and I paid quite a bit of money.

kh
Review №49

Great service! Rosie did a great job! Under a new management team and it really shows. Will be back for sure!Thanks!

Ju
Review №50

Ely did an amazing job on my pedicure!

Co
Review №51

Desmond did a fantastic job on my pedicure! Great conversation as well. Will definitely be back to see him!

Ri
Review №52

Brilliant little find by my wife and daughters. Management was so friendly and accommodating with the walk in. All the girls walked away ecstatic. A++ must try if you get the chance.

Ch
Review №53

Everyone was extremely nice and very attentive, bonus points for how clean they always maintain :)

Nh
Review №54

Great customer service, clean, and very professional. Highly recommend this nail salon if you want to get your nails done right!

Th
Review №55

Very kind! And welcoming! Definitely would recommend :)

Je
Review №56

I loved it! You have to see Kevin!!

Na
Review №57

I have given this spa more than one chance, and each time they really test my patience. They do not honor appointments at all. I was left with foils on my nails for over an hour!! I had to beg a lady to take them off and she said yes the second time i asked her. Another 30 minutes later, i am told that after Kim starts and finishes one more persons nails, that I am next. 2 hours for a nail service? I went to Lee spa instead and they also do a great job. I also made an appointment with Tommy for my graduation party and he also made me wait like 25 minutes while my mom and sisters were already halfway into their pedicure. No professionalism here!

Ba
Review №58

Awesome customer service! Place is clean and staff are very friendly. Staff are very knowledgeable and do great work! I highly recommend them!

Ke
Review №59

Amazing service, great customer service and very welcoming! Repeat customer for sure

Se
Review №60

Came here with my girl the service was horrible and overpriced. Bianca who I believe is the manager was very rude and unprofessional. -10/10

El
Review №61

The salon was clean and the staff was friendly. Will definitely come back again when visiting Orlando.

Di
Review №62

This is under new management and I LOVE it!! Absolutely my favorite place to go staff feels like family and Mark and Bounie are absolutely AMAZING!

Am
Review №63

Wonderful service and attentive care. Clean and spacious.

Sa
Review №64

My favorite nail place, my daughter loves it there, Kim the own is very sweet and always patient with her. I usually drive one hour just to get there.

de
Review №65

Friendly staff, clean environment, great nail work…. So glad I found this shop

Sh
Review №66

Great experience...very clean...kind and knowledgeable staff!

Ro
Review №67

Wife came here for the first time and she loved it. The atmosphere, the people, everything!

Ja
Review №68

Love the new management and what they are doing with the place. It desperately needed the uplift. Thank you!

Je
Review №69

First time here and Cathy was amazing. Did a beautiful mani pedi with nail art for my wedding anniversary.

Ca
Review №70

Excelent prices, very good service. Thank you!

Wi
Review №71

Clean, good customer service and time MGMT.

Na
Review №72

Its all in the family!!!!! Wonderful people, God Bless them.

Jo
Review №73

GREAT SERVICE ELLIE

Jo
Review №74

Great place with caring Staff

Lu
Review №75

They are the best

El
Review №76

I was in the area and stopped in for a pedicure. Apparently there was a couple of shifts of management recently. The place was less cluttered and CLEAN. I was immediately greeted, offered a beverage and didnt have to wait four hours for a pedicure. They used a plastic liner and a new jet fresh out of the disinfection liquid. Ive never seen that at any other salon Ive been to. Bianca was attentive, meticulous and asked if there were any sensitive areas she needed to be aware of. She left my nails clean , cuticles were well manicured & the massage was perfect! I felt that she was truly trying to give me the best experience & this was overall the best experience Ive ever had.

Lo
Review №77

Got an amazing gel x set from Bianca , she’s so friendly & professional & the place is so pretty and clean thank you again !!! Xo

Ur
Review №78

Rosy the best !!! when it comes to nails, colour, design, cuticle care, she has it all

Da
Review №79

I loved them, I fell in love, I highly recommend that you do them with Miss Eli, in a short time and with a great shocking result 😍😍😍😍❤️

Ma
Review №80

Excellent service, HELY helped me. Very friendly and very good job. 100% recommended.

Kr
Review №81

Thanks for your attention Eli, Happy with the result. 💯Eli

Information
206 Photos
81 Comments
4.7 Rating
  • Address:4554 F 13th St, St Cloud, FL 34769, United States
  • Site:http://www.lacquernailsfl.com/
  • Phone:+1 407-891-0211
Categories
Working hours
  • Monday:9:30 AM–7 PM
  • Tuesday:9:30 AM–7 PM
  • Wednesday:9:30 AM–7 PM
  • Thursday:9:30 AM–7 PM
  • Friday:9:30 AM–7 PM
  • Saturday:9:30 AM–7 PM
  • Sunday:11 AM–4 PM
From the business
  • Identifies as women-owned:Yes
  • Small Business:Yes
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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