Its always a pleasant experience here. Everyone that works there that I have encountered have always been incredibly friendly and more than happy to help with whatever I need. One Stop has by far the biggest and best selection of vape juices out of any of the shops Ive been to! They even carry a few hard to find flavors that I cannot get anywhere else. They are always my go to when possible!
Its a beautiful shop everything is laid out just gorgeously. 99% of the time when Im in there and spending my money the staff is extremely helpful and take their time to make sure that Im happy with my purchase. However just recently I made a purchase of a $25 product and when I got it home and used it for the 1st time it broke. So of course I called and asked to speak to the manager about possibly doing an exchange for the same thing or a lesser value item or possibly a refund and they were unwilling to do either one. She wouldnt even offer me a store credit to help make things right for me as a good customer. I think that she made a bad decision. I spend quite a bit of money in that shop. And during these times (being the way they are) small businesses like that should really try to appreciate the people who are willing to come out and risk going inside to get what they need. Otherwise I Would have given them 5 stars
First of all I Vape so I cant say much for the glass and other stuff they sell here. But I do feel like I should say this:Awesome customer service, Staff has always given a warm and welcome feeling when you enter the store, most of the time they are busy helping other customers but always take the moment to greet you and make sure they can get to you as fast as possible.Staff has also been very knowledgeable and helpful often providing advice, as well as many recommendations built around your taste and their experiences with certain products. The prices are awesome! They also have tons of brands and flavors so you can try a new juice every time you come back if you are wanting something different. Definitely have recommended friends and family to come to this store.Awesome work guys! Definitely keep up the good work!
This is a shop where as soon as you walk in the door you are treated like family. I myself have personally seen some customers feel so welcomed they spend the majority of their day there looking at all the amazing local glass, new vaporizers, and new juice, and asking the employees questions about the products, which they answer no hesitation. I thuroughly enjoy my visits whenever I manage to make it there. Thank you guys for your awesome work. Keep it up!
One of the nicest and neatest places i have picked out glass. They have the best prices i have seen in a long time. What a selection they have too. So much i just tell them what i want and they find the perfect match for me. Makes me want to go there all the time. All the guys in there are super helpful and really nice. If i have any problems or questions they all help out and teach me a little more. Thanks Guys at One Stop. For being so freakin awesome.
I would have given them a 5 stars until my boyfriend bought me a 85 dollar mod for my birthday with in two weeks it completely stopped working. Took it in to see if they would help and nothing can be done. Yes I know they have a no exchange no return policy but Im a weekly customer who visits the store VERY often. I feel like its piss poor customer service and a bad way to keep a good customer coming back. So Im out 85 bucks and looking for a new place to take my business.
This shop is so great on customer service. Every single encounter Ive had with the employees has been great. They are super friendly, helpful, and knowledgeable too. They have so much stock too which is always great. Love these guys! My favorite smoke shop for sure
$120 for a $40 vape? I get it, times are hard and prices go up but it’s cheaper to buy things online from the actual vendor than go here. The guy who helped was nice, but I just can’t get over the prices.
They have the best selection and prices in the Salem/Keizer area. Not only that, but I have yet to have a bad experience going into the shop regardless of who has helped me. The staff is very friendly and always helpful. They are informative and really work with you to find what you’re looking for. Their patience is also pretty impressive. Thank you! Wouldn’t go anywhere else.
I went into this shop on a recommendation from i-vape in Salem and I was delighted&surprised. The gentleman at the counter had swag. He was knowledgeable, professional, and patient with me as I had no clue what device I was buying. On top of that, It was busy when I came in but even though there were other people there at the counter; he managed to be patient, thorough, and informative. It took me a while to decide and before I could finalize my decision. I asked him to show me exactly how to take piece-by-piece apart and compare to similar products. Usually, I look at a youtube video for such details but I wanted to be absolute sure that was the best option right then and there. He finished my transaction and I left a very satisfied customer. I will definitely tell everyone about it as if they were selling affordable fresh hot cakes right out of the oven. Special!
Customer service was fabulous when I was purchasing my first vape at One Stop. Its a spendy investment but staff was great at re- assuring me that they were there to help. After a few weeks my device started giving me trouble. I brought it in a couple times and staff did their best to help. After a couple weeks of struggling I felt it was time to find my receipt and utilize the warranty only to have the employee point to the no return policy on the wall. Would have been nice if he pointed that out during the sales process. Now I have to spend my money to ship it and go through a lengthy return process with SMOK. (WHOM I ALSO WOULD NOT SUGGEST)
The sales associate/clerk, Chris is absolutely amazing! He treated my husband and I with a very warm & welcoming attitude that instantly made us feel like family or at the very least like we had been a long time customer....it was like we had been going there and had known Chris for years... We both agree that his friendly demeanor oh and did I mention the One Stop Smoke Shop has the lowest prices and the best selection of merchandise .... from tobacco to glasssware and everything in between. But the combination of the low prices, and how welcomed we felt has kept us going back since our first visit. Oh yea and I also just wanted to point out how knowledgeable Chris is of the merchandise and if you have any questions at all, about anything, even if he has other customers ..... He takes the time and can juggle the register and the other customers and has exceptional multi tasking skills in order to answer question and even show you the item or items in question without being rude or snobby... I highly recommend this store for any smoking, tobacco, pipe, bong, kratom, or glassware needs. Thank you !!!!
Amazing customers service, professional with a hint of goofy-perfect combination.. Moved here from Baker City.OR . Ma and Pa shops are important to me and how hard they work.. The One Stop Smoke Shop is all of that and a basket of muffins from Aunt Bea..lol, made me understand the product and the best ways of using there products... Hats off to you and your employees, you will see me weekly.. Thanks W. GermanStory
I always buy my vape juice from one stop. They usually have the best I’ve found so far. I went in a couple days ago and spent over $50. I went to fill my mod today and opened the BRAND new bottle of juice I had bought and it exploded all over me and the bottle was all spilled out onto my pants. Right away I went to the shop to explain what happened and showed the guy working there my pants and he told me “that’s unfortunate.” I asked if there was ANYTHING he can do for me and he said nope... now I’m out money and have no vape juice because the bottle was defective... While talking to the worker, he didn’t even let me finish talking before he started looking over at the other customers like he was gonna dismiss me and start helping others. I’ve never had any bad experiences at one stop, now I’m thinking of going elsewhere...
This is my favorite smoke shop. Staff is knowledgeable, super friendly and always helpful. They have a large selection of products, the store is really clean and its easy to get in and out if youre in a hurry.
I love this place! Every time I’m in Salem I stop in but the new guy they have working is about as useful as trying to eat cereal with a fork. Didn’t want to talk or answer any of my questions so left without buying anything.
Best place to get glass, and tobacco products in my opinion. They have great customer service, good prices, and a wide variety of water pipes. I highly recommend one stop smoke shop to everyone.
The employees do the best they can considering their boss stretches himself so thin between all of his business that he doesnt know whats going on half the time. I wouldnt rely on them for anything more than a simple purchase (nothing that you have to order or possibly return) and its not because of the employees, its because of how the place is run by the owner
A really great smoke shop. Glad one opened in the Keizer area. Prices are reasonable and selection is top notch. Every employee I have interacted with is both knowledgeable and courteous. I wish them all the best.
I broke the glass chamber of my vape and came in to get a replacent. Unfortunately they didnt have the right one in stock, but the woman working tried every spare they had on my vape to hopefully find one to fit. She didnt find one, but put my name on a list to call when they get it in stock. She was very helpful and accommodating.
I have been to several vape stores around Keizer and none of them came up to par with One Stop. Their mods and juices are of excellent quality. They also have coils on site even for wax pens. Most variety out of Keizer. What I was in search for more than anything was service. Got all my questions answered completely, staff was very knowledgeable. Come here for the best experience and all your smoking needs. ✌️
I love this store! After going to another store and being really disappointed this store DEFINITELY made up for the other stores horrible customer service!! The guy working was so so so helpful, especially considering beither my mother or I really knew anything aboit vape!! You giys are awesome!! Keep it up! Will recommend to everyone and will definitely be back!!
I love this shop more than any other shop out there! The owners are super sweet and caring! Ever since I first walked in I felt at home! No judgement on anything or any questions! By far the best place!💙 keep up the good work boys!
Only place ill go in salem. Cheap juice. Wide selection. Always helpful and no hassle if they sell you a coil thats messed up. Threads on one coil didnt want to go on. Took my vape in. After a couple failed attempts to get it on they handed me a new one. Went on without trouble.
I love this place. However the wait is too long. Please hire additional workers. There were 8 customers waiting while one poor girl tried to help all of them and it took forever for all of us customers but more so I felt so bad for that poor girl trying to juggle so much all by herself. Please get her some help!
Great owners, awesome customer service. Awesome quality products. They really know there products and help you make the best pick for YOU, and not what is going to make them the most money. I rate this store A+++
Great customer service as usual.. This visit they helped solve my problem and am very Happy with the fix.. They were patient and answered all my questions and then some.. Will definitely keep going back here... Love that they may order something for me as well ! Thank you gentlemen!
These guys are always super friendly and knowledgeable. I live across town but Ill drive to this shop because of the great service and the stock they have. Definitely recommended.
Wow what staff, they are quick to say hi, and are truly interested in their business, all you have to do is ask and if they can do it for they will. I will only buy here. they know their business. Im not so young anymore, you can trust this business , to be fair and honest. keep up the great job.
Amazing staff! Great selection and awesome prices! I wont go to any other vape shop again! They won me over!
Really friendly staff.. very knowledgeable and willing to let u take your time when choosing ejuice..selection was awesome and prices were on par with other shops...I will return here when in town and in need of juice
I just started vaping.A friend took me to the Keizer store. They really have a number of cool things. Vape supplies,glass pipes and bongs,lighters , all kinds of vape juice. Go and see Damien. He is very friendly and extremely knowledgable and helpful. This is now my go to shop for vape supplies.
This is a great place to get vapes vape fluide and peaces for recreational use!5 stars!The customer service is outstanding and the shelfs are alwase full of fun peaces to look at.Its not to expensive to shop here.
Good variety of products ranging from pods, RBA and m3chanical atomizer-v,regulated devices, as well as alternative optioms . Oh yeah, they also sell combustible tobaxxo products.Most all staff members are friendly and helpful, no attitude
Very impressed with this place. Quality products and superb service is overflowing from this establishment. I highly suggest One Stop Smoke Shop to all persons in need of any and all items they offer.
They are always so awesome and friendly and takes time to help you out with any questions you may have about products. Definitely best smoke/vape shop in salem/ keizer area
Had an awesome time here great service! The prices were very reasonable of not a steal! Thank you guys so much! Made my shopping trip much more enjoyable.
I was so disappointed after my two firsts were wonderful! Then a different guy helped me my third and fourth and final visit!!It seems to me if you have a customer a paying at your counter you could stop texting long enough to help them! I felt both times that I was inconveniencing him to ask for assistance! Totally disappointed I spent my hard earned money at a business that obviously does not care if they sell something or not!Just cause you wear a cape on your t-shirt doesnt mean your super at your job! Because you suck! I hope you treat the next middle aged woman who is trying desperately to stop smoking with a little more respect!😡
Ive always a great experience. Reasonably priced glass wear, Vapes and accessories. Id recommend this shop to anyone without hesitation.
My wife was told to stop smoking, but it was ok to vape. We got her a SMOK with the Cuban liquids. And she loves it. Goodbye cigarettes.
I usually have a Great experience in this place friendly and very helpful staff great juices today however I came across a younger guy that was working today and he was absolutely rude not helpful at all and the amount of attitude he had coming off him was so ridiculous makes me not want to come back and that sucks because i spend a lot of time and money there.
Friendly team of employees, relaxing environment. No pressure sales and super personable people. I go here for all my stuff. I’d advise you to check out this awesome smoke
The staff are well educated and very polite. The have may choices of bongs, pipes, hookas, bowl pieces, vape mods, vape tank upgrades, vape juices, and other tabacco products.
I love it and. I love my vape that I got from there shop and the vape juice is good too it’s not hard on my lungs and it’s easy to smoke.
Broke a bottle of liquid while out of town so dropped by this place for a replacement and some coils. Great staff and large selection of flavors.
Awesome customer service and great selection at reasonable prices! And the manager is like the nicest guy EVER!
This place sells burnt out vapes and then won’t fix there mistakes I will never go here again and then Maddie was very snotty and rude will continue going to Salem vape stores
Best shop around. Lowest prices, all the newest stuff and awesome customer service. Wont go anywhere else except the South Salem shop.
I saw online theyre open until 10, was so happy when I got off work and it said they were still open, a little before 9, they were already closed! Never answers phone, awful service!
Pretty wide variety of dry and water pipes. Great customer service and overall good vibes would suggest visiting for any and all smoking needs.
Understaffed. Expensive. Was charged more than the price on the product. $5 more. Was not impressed. Their competition is way better. T zone even has better prices, and definitely better staff.
Great place to get Vape supplies and juice!! They always have what I need in stock! Best place in town!
Google says this place opens at 10, here I am at 1010 and theres no sign of life in this place.Every expierence has been terrible...too bad there isnt a more reliable and professional glass shop near my house.Is it possible to give 0 stars?
I would give it 5 stars for having everything you could possibly need and their help is very good but their prices are steep especially for being in Keizer.
The best place for any and all needs for glass. The employees are very knowledgeable and friendly. Best prices i have found in salem and keizer
Great place, big selection. The owner is amazing guy, always takes care of his customers.
The only place I shop for vape juice. Service is great, selection is incomparable. A+ every time.
Ive known the owner since he opened it and he has grown wisely theyre good people theyre honest people I like them
Love going to this place everybody that works here is very friendly very reasonable prices and a good selection as well and I just like the atmosphere there good people Good Vibes
The folks here are absolutely amazing. No lack of service and kratom pricing is best around.
The only vape store they can actually help me find what im looking for and great costumer service!
Great selection on all your smoke needs. Amazing customer service that granunteed a return visit is in order
They have everything you need. All the employees are super friendly and give you great advice. Prices are fair.
Awesome place to get vape needs people so helpful really great prices as well
Great business was dollar short took care of me made sure i was satisfied customer they will always have my business...
Great staff and always helpful and willing to make right on products that dont work out.
Very informative nice guys working here, thanks for explaining the differences and in help picking out the product we wanted.
Friendly, knowledgeable, helpful staff! Best prices in town on Peter Stockeby cigarette tobacco.
Staff is absolutely amazing super nice and will help you for hours if u need it really recommend this place to anyone
Man..... Not sure the employees name. Tall kid with brown hair. Give that dude a raise! Customer service on point! Kudos!
The employee that helped us was so knowledgeable and friendly! Best experience!
I like this place glass is reasonably cheap especially on certain holidays. And a very knowledgeable staff.
I always get great deals and hard to find accessories for my dabs rigs.
The staff was knowledgeable and very friendly. The only place to go in Keizer Oregon for your smoking needs
These guys are Super cool and have extensive product knowledge. Did I mention theyre super cool?
Very friendly employee and extremely helpful outstanding knowledge of store products.
Always fast and friendly service so much to choose from employees always know what to help you with
Always great customer service, great prices, and a very fun experience!
One stop smoke shop living life while I love your wife with the shirade of the purple haze blaze blaze thats how we oregon headz do it.
Prices are average, selection is average, will still sell products they know dont work and have misleading guarantees
Best smoke shop in Keizer and South Salem! Hands down. Thumbs up ❤️👍
Not bad i go for ejuice alot because selection is there and quality has yet to disappoint
I go here all the time. Always have a good talk with the employees.
Very helpful, nice shopping experience. Definitely going back.
This place is awesome alway have what i want always friendly service and quick too !
Good ppls and give great advice on vape flavors
Very knowledgeable and helpful. Wish there were some cheaper and smaller juices.
Good people in this place!! They owner is very helpful and cool.
By far the best selection of commercially available vape juices in the area!
This place was well stocked employees were friendly and helpful
Best shop in salem area by far....all ur needs r there and they r very knowledgeable
Best Guys EVER, usually has what Im looking for at a GOOD price!
Always very friendly, good selections, and good prices!
They are very helpful and very reasonable price on their products
Great customer service very good selection :)
Get everything we need for great prices and very noledgable associates.
Very knowledgeable and excellent service highly recommend this store
I love the owners and employees. I will never go anywhere else.
Adrian is the best!!! My man always know exactly what Im looking for.
Meets all your smoking needs and if they dont have it stock or carry said item they will work to get it in for you.
Always helpful and a great e-liquid selection
Great shop, smart people, great products and prices!!
Great customer service and a wide assortment of product.
They have great deals and friendly service
Knowledgeable staff, my partner is fond of the Valyrian Tank!
Great prices, amazing and kind staff!!
Ausom shop. The employees treat people great and the prices are really good.
One stop is and always will be my go to shop for anything vape.
Awesome shop love the employees very informative
Good shop but temporary closed I believe
These guys are amazing super helpful and everyone is so so nice!!!!
Good friendly reliable service. Knowledgeable staff
Just went there found what I need awesome place friendly people
Great prices and friendly staff
Awesome SpotDo everything they can to help. thank you guys
Adrian is AWESOME Great shop Little of everything
Good selection good dudes working there.
Fantastic place chris and vader are very knowledgeable
Best vape shop in town!
Very friendly. Lots to chose from. Love it
Always willing to help you find what your looking for
Vary friendly and great selections of everything..
Really friendly personal staff that explain everything.
Great everytime I go inGreat selection!
Good people, prices, giving, and Lots of Selection.
Great staff and they are very helpful
Large selection , friendly service
Super helpful friendly great prices
Its a cheap place to get my kratom
Good spot to stop and browse. very informative
Huge selection and friendly service
It was ok, just ok... Device was good
Very nice people abide by social distancing distancing requirements
Nice selection & great staff!!!
Best place to get Kratom!
Good vibes, friendly staff.
They dont accept EBT
Very nice knowledgeable staff
The guys here are pretty cool
Good friendly service.
People that work there are the dopest.
Your staff is very rude.
Been here 3 times now
Great employee satisfaction
Great customer service
Quick and great people!
Great deals!
Super helpful staff
Great selection.
Good selection
Prompt, good service.
Love it and the workers!
Quality, with the right price.....
Awesome as always
Nice
Great service
Answer your phones?
Staff was awkward
It had what I needed
Open
Love this place
Great selection
Great service