So I just picked up my last special order of flavored juice before the ban... and I am so sad. This shop has been the best, most helpful, friendly, amazing vape shop I have ever had the pleasure of shopping at. I am so sorry this ban has happened not just for myself but for small businesses like this whos life will most likely be negatively affected. If you need coils, batteries, or any unflavored juices please support this shop and keep them going. They will always go above and beyond to make sure you are taken care of. Keep this shop in business!!!
These guys take very good care of me every visit. They know me by name, know what flavors Im after right before I even have to ask. There products are Grade A from their liquid, to their Mods. They have a free membership card to rack up points for even more discounts! Seriously, try these guys first before you go anywhere else, you get more than what you pay for here and every single staff has an amazing attitude and personality and is ready to take on your needs. Tell them Austin sent you! ;)
First time I was there it wasnt the best, went again and was helped by a woman this time along with a different man than before and they were so helpful and respectful, they ended up selling me a 35$ Product which for me was expensive. I realize now it was a Great deal and decision on my part sold me the best tank of my life. Its from Smok, giving them some rep. Elite’s Juice is good too I got Grape there that was Fantastic! 5 stars with these two around thanks to them both very much! Have a good one everybody
The owners were very friendly and extremely helpful! Not to mention, they have an amazing quality house made juice & many options to chose from. Good prices as well! I will definitely be returning 😁
Brian is awesome and extremely helpful. I cant tell you how many times he has cleaned my kangertech at no charge. The juices are great too, theres loads of flavors and prices are great. They give punch cards so when you buy 5 med 12$ bottles of juice you get one free, and on top of that you get points for each purchase that allow you to eventually get a free bottle. Brian rewards all of his customers and has unbeatable prices and service.
Owner personally trouble shot my charger, battery’s and mod. Then cleaned and assembled my mod with new coil after priming. Expert help and expert costumer service! Also the liquid is mixed in house and has excellent flavor and smooth hit.
Service was good but the juice leaves a bad taste in my mouth after a few hours of vaping this. Its so nasty that I cant use it any longer I am not sure if its cheap vegetable glycerin or the flavors themselves but I have 3 bottles one vanilla, cinnamon muffin or something and a caramel flavor one and they all leave that nasty after taste. Good for someone with no taste buds I prefer something better. But the service was fantastic I just wish the flavors matched the service.
Very friendly and fast service!They make their own liquids in house with no preservatives or any additives. You can pick any nicotine strength from 0-20!Very customisable and the Dragon Nectar I got is delicious!
Ive been going to Jacob since he was just a little kiosk in the mall. The customer service and quality is why I continue to shop exclusively with them 3 years later! You can buy liquid just about anywhere now, but none of them come close to my favorite flavors from Jacob. The staff know me by name, they have helped me with any issue Ive ever had for free. They know their products inside and out and they will go above and beyond for their customers. You dont find the kind of integrity these people all have anywhere else. The way they support locals really amazes me, theyve got accessories made by all sorts of local customers for sale in the shop. 6th bottle of 50ml liquid is free, not to mention the points, reference discounts, and text message discounts. Anyone who says they are anything less than amazing is lying.
Very good place for information about the different options there is out there. All the staff Ive encountered there are extremely nice and patient. Ive smoked for 20+ years and I havent had a cigarette since March 1st 2016 thanks to Elite Vape Station. Especially the 2 staff that work at Salem center lately. Thanks again for the great experience.
Very nice. Decent selection. Unfortunately Ive had a few instances where the person making my juice kinda spaced off for a second and theyve had to fix my juice mid mix. Usually not bad but a little annoying. Otherwise a bomb place :)
Outstanding customer service! Stopped in to ask if they sold regular cigarettes....lol....of course they dont! The lady at the counter was VERY friendly, had a great sense of humor, and was really welcoming, even though I didnt buy anything. If I ever decide to try vaping, this is the place Ill go to get started!
Good vape shop for the latest higher end gear. They make their own juices and will. Make a custom one for you in minutes. Be warned though. They use natural sweeteners and if you are used up to super sweet chemicals it wont be the same kind of sweet. However, I like their jucies. Their prices are decent too. $35 for a 120ml bottle.
Went there to get 2 new coils and see if they can replace my mouth piece bands. Was told to use dental floss under the bands to help it? What kinda B.S. is that? Was told I have to look online for them since they dont carry them. Apparently my tank should have come with extras but they didnt.. I mean hello of it did would I be asking for some??? We love their stuff but some of their staff needs to be more knowledgeable...
When Im not ordering online this is the store I prefer to go to. Prices are great, selection is awesome, and the people who work there are knowledgeable and helpful. Whether youre a veteran vaper looking for a powerful mod or a beginner looking for a basic vape pen, this place has got it plus all kinds of accessories and juices.
The service is great and the folks here answered my questions. I however do not agree with the pricing. I purchased a vape pen from here for forty dollars but found it at a far far cheaper price elsewhere. I paid more than double. I will likely shop here for juices, but not much else.Thank you.
Elite Vape is the place that gets all of my repeat business. When I first started vaping 4 years ago (which was also when I quit smoking), I went all around town, trying all of the different juices from various shops. I found that Elites juice was the best, but whats more, their customer service and support was head and shoulders above the rest. They knew my name, the juice I used and were always happy to see me. There are very few places that are so committed to customer service like Elite is; to prove how much they value me as a customer, when my power supply on my vape went dead, they told me, You are a great customer, you always buy your juice here and we want to keep you happy, and they replaced it free of charge, no questions asked. To me, as a customer, that is amazing; to be shown that Im valued, that my satisfaction is important and that they are standing behind their products, I have no hesitation to support their business. So I go to them, and only them, for all of my vaping needs, whether its juice, hardware, accessories, coils, etc, etc, etc. They have earned my loyalty many times over and not many businesses can say that.
I am so glad that I decided to stop into Elite Vape. Im new to Salem and I was almost out of my usual name brand premium juice, and wasnt going to be near my usual vape shop in Portland that day. They didnt carry the brand name juice I usually buy, but they did me one better... both of the guys there tasted my current vape juice and within 5 minutes had an almost identical replica mixed up and in my hand. I was so blown away at how spot on it was, and I was also pleased to know that the new juice was made with much better ingredients... no sweeteners, all kosher food-grade flavorings, and almost completely VG based. Apparently my usual juice, while delicious, was just loaded with sweeteners, which isnt good a thing.I have found my new vape shop! So friendly and accommodating, and its clear they take great pride in their mixes. They also participate in two different frequent buyer rewards programs. Thank you so much, Jake and Elite Vape Station! You have a very happy new customer! :)
This is by far the best Vape store I have been to. The people, prices and services are outstanding. They have a great line of quality products and they stand by them 100%. If our looking for great tastes, they can make you any flavor under the sun and it will tantalize you taste buds!
My husband purchased a Smok Nord Kit, upon the salesmans suggestion, and was told that the pen would last years. The pen no longer charges after 3 months, and when my husband called the shop, they said they couldnt help us and that no one in the shop would have told him that the pen was that reliable. Smok has a 6 month warranty on this product, so the shop should have been much more helpful. Dont trust them... they wont support you as a loyal customer and do not understand what customer service is. With online shopping and so much competition surrounding them in the area, they should have better branding for their company. Spend your money elsewhere.
Brian was great! Explained everything to us (we are new to the vaping world). Even went outside to make sure we knew small tips and tricks! Great customer service!
I brought my TFv12 tank with me to get a new one cuz mine was leaking and my center post was bent. They were able to fix my tank and make it stop leaking instead of selling me another tank for more money!!! Really good guys and gals There! Also extremely knowledgeable with mods and coils alike. I was astonished with the care and willingness to teach others about anything and everything vape related. Thank you guys!
First off to be clear, I am in NO WAY associated with, have friends at, or am paid by Elite Vape Station. I am giving my honest review because of the level of service I was given. Secondly, I want to give a sincere thank you to Brian and Jessica. Absolutely AMAZING service far above and beyond what they needed to give. They even fixed a defect on my box mod for free -that I didnt even buy from them!- I havent seen that level of service before from any vape shop ever, period! So, after growing frustration at another vape chain in Salem I had been frequenting for 2+ years I came in to get a bottle of strawberry e-juice, as most shops either dont carry it as a solo flavor or it just doesnt taste very accurate. Elite hit it on all fronts, it is by far the tastiest and cleanest I have had. Zero chemical aftertaste. While I was at the shop I tried several other flavors (outside thanks to oregon law) and was BLOWN AWAY by the accuracy and excellent flavor! The Mango Mango was superb. I had no idea what I had been missing! I had been wondering why I couldnt seem to get a bottle that tasted very good other than maybe one or two flavors from my usual place, and began thinking my taste buds were shot. I have now realized it wasnt me at all. They apparently dont test market thier flavors, or have a chef who isnt very good. Well let me tell you the chef at Elite must have graduated from Le Cordon Vape, because he or she is very talented! They have flavors that rival or exceed any of the online premium big name lines I have liked but couldnt afford to keep buying, due to huge price differences as they dont offer big bottle discounts like Elite and the shipping costs were high. So all in all, when you take into account huge selection, progressively cheaper prices the bigger bottle you get, primo ingredients etc it is hard to beat. Heck most shops make you buy 4 or 5 bottles before you get a free one. Elite sells the 120ml for less than 3 30ml at every other shop so you get that price break immediately PLUS every 5th purchase you get the 6th free of the same size you purchased, instead of a tiny free one like most other shops. Also, they offer optional lower levels of nicotine on all flavors, which is huge for me as I vape so I could cut down and quit cigarettes and also want to cut out the nicotine all together. Other shops have a lowest nicotine level that is still too high to quit from. Anyway, I basically never review places but felt compelled to after the incredible service I received at Elite Vape Station. My only regret is that I didnt find this shop years ago. I HIGHLY recommend this place to anyone. Especially anyone who vapes to stay off cigs, these folks know thier stuff and then some. A++ 10/10 TWO THUMBS UP! Thank you Brian and Jessica!
The boys were SO knowledgeable and helpful! They just really went above and beyond helping to explain everything to me. Because I’m a 100% beginner. Will definitely be taking my business there from now on!
Went in for my first time as of03/07/15 The guy there(didnt catch his name) was outstanding, he helped me out on picking great flavors and has tried pretty much any flavor so he knows which ones will go well if you want to mix flavors, he brought me along to Redbull, and Raspberry best two flavors to mix. I will keep going down to this location.
Like to throw extra crops to the young gentleman with the blonde hair that works there. Went in yesterday looking for a dome for my homemade Vape piece. My homemade Vape pieces made out of mostly spare parts. That young gentleman help me piece and part that thing back together and now it works better than it did when I put it together the first time. This is the only place where I will get any of my vaping materials parts and accessories.
Quality juices every time. These guys make their juices to order and the blends they whip up are so gentle on coils! Support family owned businesses ❤️
My wife went there to buy us juice,they claim custom quality flavors. We got 2 bottles of muddy tasting burn. Never again. I’ll stick to shops I trust.
Eliquid made to specification (no outside labels sold). Salesanager can be very pushy in regards to what he believes is best product to purchase rather than what I wanted to buy. I saw this occur with other customers as well.Definitely research what you want before being influenced into an impulse buy, esp if its not compatible with your needs. For example, a sub ohm tank for your mech mod is likely to lead to serious buyers remorseElite sent birthday text messages offering me a free, small bottle of e-juice. Imagine my surprise when after closely inspecting my ID, Elite did NOT honor their text offer! Thats the personal touch of Elite.They dont display or sell many (if any) RDAs or rebuilbable products, if so they are well-hidden. The few I saw were...forgettable.If youre going to shop at Elite, try the Keizer shop for a much better experience
Brian is the best!!! He knows what he is talking about and will help you with anything!!! Thank you Brain agian for the two battle stars mods, also being patient with us bringing in the two kids at the same time..You are awesome and thats what make this business the best business!!!
Good selection of equipment. Had what I needed. They also make their own ejuice mix how you want it. Will try next time.
Overcharge for everything. Have no rebuildable anything. Act like the new taxes are the reason for everything bad about their shop. Also they have a discussing massage chair in the shop. Not to mention how they walk around without mask on in the mall until they see a customer, all that air they have been breathing is in the air and contagious for a long while...
I have been loyal to this place since I started vaping like 5 years ago. The people are amazing and knowledgeable and the products are excellent!
The gentleman that helped me was very friendly. He waa able to answer all my questions. He knew exactly the right vape I needed to stop smoking. I highly recommend going to this store. Thank you so much for all your help.
They definitely knew what they were talking, but they werent very efficient of helping multiple customers at once. Which makes for a long wait. I wasnt going to have that so I left, and returned and they still hadnt made much progress. There is definitely room for improvement.
This place is truly fantastic. I have been to many of the smoke shops around Salem and a few other cities in the vicinity, but none compare to the Elite Smoke Shop, found in the Salem Center Mall. Why 5 stars though? Let me explain.First off, 5 stars for their customer service. As a Business Major, I like to test certain places that arouse my curiosity, or that I am intrigued by. I am a long time smoker, 10 years plus, so I was looking for a place that would solve my smoking problem for good, without actually having to stop smoking. Well, these guys were ready for me. Not only are they extremely courteous, they will answer all of your questions about what they are selling. I was looking for a quality E-Cig, but one that was also affordable. Well they found the perfect one for me within minutes. Their variety of the E-Cig-Liquid is amazing. Any kind of flavor you could ever imagine, they will have it. Unlike most places, these guys can also mix different flavors for you, and they can also make the perfect batch. Long time Marlboro Red smoker? No problem, they will find a higher nicotine liquid for you. Occasional, light smoker? They will find a lower dosage for you. As you will spend your time there trying to figure out what is the best E-Cig for you, they will let you try any flavor you want. I must have tried at least 20 flavors before I found one that I liked. Unlike other places, where you have to buy them, and then find out after you got home, that the taste isnt what you were looking for, here you will leave already satisfied with your choice.Overall I have to say, to conclude my summary, 5 stars because of:1. Excellent Customer Service2. Excellent Prices, for High Quality E-Cigs and Liquid3. Excellent LocationI am recommending this place for anyone who wants to quit the old way of smoking, but also for anyone who is an occasional smoker, or hookah user, as they actually have liquids that contain 0 nicotine, ones that are just for the pleasure of smoking.
Very Professional and informative. Shop set up in very clean individual stations in which the employee ensures your satisfaction before check out. I would never go anywhere else if I could help it.
Just moved from socal and have to say this is the closest thing Ive found to a borderline cape shop in oregon. Their liquid uses way too much VG (vegetable glycerin) so if you cape a 6mg its like gaping a 12mg. If you think your getting a deal youre not because 99.9% of their inventory is wholesale from fast tech. No wonder the duece shop owner is so rich hes selling a 23 dollar mod for 95. As a veteran vaper who knows what hes talking about I would rather order from mt. baker vapor than go here again.
Bought juice twice from this place and it was terrible. The after taste is terrible. If you only buy juice from this place I would recommend trying another place if you havent already. You might be surprised when you try another place. You guys have good customer service though.
Love this place. I like being able to customize my flavors and nicotine levels. Great staff and they remember their regulars by name.
Best flavors of juice and all natural. All the employees are kind. They go out of their way to make sure the customers leave happy. Love you guys.
I moved to Portland and miss this place. I wish they had a Portland location. Their customer service is unmatched. I miss their juice selections. If you vape, this is the place to go!
Have been going there now awhile. Staff is friendly. Vape juice is very good. Would recommend this place to anyone that vapes.
Knowledgeable, helpful, and friendly staff. Vape juices have no unnecessary or questionable additives, and its made locally in Oregon. Love the place.
I was killing time, on my way to Lincoln City (from Portland), and found myself walking past this kiosk at the Salem Center Mall. I am not a nicotine/cigarette smoker, and have no plans to start. However, I had been hearing a lot about e-Cigarettes & vaping in the news (mostly about the controversy of e-Cigarettes becoming the new gateway to kids smoking). I was intrigued about the devices, and Yacov (Jacob, to we Americans) and Mandy were super-friendly and happy to answer all my questions. I explained that I was not a nicotine user, and Yacov urged me never to start.After explaining how the devices worked, Yacov allowed me to try a number of flavors that had no nicotine, and I decided to buy a vaporizer so I could try to learn how to blow smoke rings. I bought several chambers to swap out on the battery supply, so I could have more than one flavor to play with. One of the chambers developed a broken silicone O-ring over the weekend, and Yacov swapped it out and gave me several spares when I came back through on my way home. Great customer service, and charming staff!
The prices are steep, I get juice online for less than half the cost and when I lived in California there was a local vape shop who also charged half of what these guys do and admitted to me that vape shops could charge far less than they do and still make plenty of profit.
Good place, high priced but you get what you pay for. The staff is friendly and knows their stuff. Its my favorite place to get vaping supplies
Very bad they dont support the vaping world and there logo is a cigs and they do not tell you they sell fakes and they reward system is bad you have to spend 100 dollar to get a 15ml for FREE there 15mls is 8 dollars. the are in a mall that you cannot vape in be they vape in the they store.i would stale be smoking today ps they will yell at you if you gave a bad review
I love to go here the people that work her are very nice and helpful and they know what they are talking about. I buy all my vape products here.
The best service in salem great juice even better prices and brian is one of the coolest most honest guys ive met in a long time helped me today unlocking my truck i cant thank you enough for that customer for life :)
They are very knowledgeable and help me by replacing my coils and tanks every time they need replaced so I dont have to.
Very friendly and they always have the coils I need in. The Vape juice is pretty good and its a good price.
Great service, good prices, and knowledgeable employees. Would recommend this place to anyone who is interested in vaping and wants to get the best service.
Knowledgable staff with excellent customer service skills. Jeremy answered all my novice vaping questions. Will be back.
Friendly service and they mix their vape flavors to order so you can customize however you want. Try the Tropical Breeze.
Helpful and polite staff. A few times Ive been in the service was a little slow but Im absolutely willing to wait a few extra minutes for the excellent level of service that is provided.
Never have I ever received better customer service! They know their products and wont give you something you dont want. Been ordering from them for over a year, I dont see that changing.
Awesome staff great customer service and just overall a nice place we recommend it to anyone that Vapes
Staff is very helpful, have stopped me from spending too much on the gear they sell and instead ask questions to determine the best equipment for my usage.
Brian super nice and great customer service - I will drive up to Salem just to get juice from him
Love this place. They always have what Im looking for. And they make all of there vape juice.
Best vape shop in town! Most knowledge, the nicest people, best products, most products....why is there even another Vape shop in Salem because this is the only shop worth going to!!
Amazing juice, amazing service, knowledgeable staff and the women who work there are both gorgeous (added bonus). Will always return.
Staff are very friendly and the e-liquid is a very good product at a very good price. And always willing to talk and help you out!
I hate this store so much me and my girlfriend went into the store because my girlfriend wanted to purchase a new e-cigarette and oil they wouldnt sell to her at all they just lost a good customer
The people who work there are awesome. Especially Brian. They take time to explain things. Love this place!!
The oils are amazing and their customer service is as well it’s like being in a small town we’re people care
Definitely not the cheapest, you can get 120ml juices for less than half the price online and name brands at that....
Super helpful and friendly people with great prices on custom mixes! I was very impressed!
It was great picked up the smok tfv8 cloud beast great service and Brian a chill bruh helps out a lot
Excellent service and products! Not much upsell and great place for custom liquids.
Brian you are amazing thank you so muchIf anyone needs help with vape/mods go to brain he is amazing and takes the time to make sure you 100% satisfied...
Great vape shop. House made juice. Rewards points and Punch cards. Owner knows a lot about Vapes
They always have my coils in stock and their staff is wonderful!
Absolutely love these guys Ive been going to them alone for years because of their knowlage and kindness
My very first Vape shop Ive been to. Brian is awesome. :)
I dont know a lot about vape stores I buy for my wife but she likes it
These guys here are extremely knowledgeable. When I go there no matter what I need I get the right help. Super nice!!!
Very knowledgeable and friendly, they make juice in house at a great price
Best vape store Ive been to. Great vibes and great people.
Helps me with amazing service. Super friendly people. Gonna be my new place to go.
Grrat customer service. Amazing juice and prices. Only place in Salem I go.
The guy was super knowledgeable about products and information. Nice shop w good products .
Wide verity of mod gear but selection of juice kinda limited, price about the same as everywhere else for the mod units but juice are nicely priced
Always helpful, knowledgeable, courteous and respectful. And still open. Keep it up guys (and gals)
Wonderful place, impeccably helpful and the best and most knowledgeable and most caring staff youll ever meet
Best place for vape supplies and pretty much everything else you need for vaping.
Best of the best, they will help with any problem with your vape you present.
I really love this place and I go there a lot to get what I need and they are so very friendly
Great would be nice to know it not the mall location only keizer right now
Great prices, great flavors, staff is very knowledgeable and very friendly
I found this place on my way home great customer service and great products
Staff is very helpful and patient! Very pleased with my visit!
Great atmosphere, great service and great prices all around.
Workers are very friendly. Love the flavors
Very friendly and huge selection. Ive been going there for years.
Always just my juice there for a long time
Awesome, knowledgeable staff. Great product.
Awesome customer service. Super helpful.
Great staff, prices and product
Great people and amazing customer service
Service might be elite but product selection isn’t
Great people and good flavors.
The only place that I get my vape juice at
OUTSTANDING service and extreamly knowledgeable and helpful
Friendly staff and great service
Good prices. Good selection
Good guys
Great customer service!
The manager is extremely rude and unprofessional
Very knowledgeable and friendly
Great place and great service
Owner was very helpful
Amazing customer service
Best vapp in town
Hmm not for me
Nothing elite about this place
Great service
People are great
Knowledgeable and friendly
👍👍👍
Nice peeps
Great customer service
Amazeballs!!!
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