I recently visited Artisan Vapor and had a great experience. The shop is well-organized, offering a good selection of products for all types of vapers. The highlight of my visit was the manager, Nikki. She was very helpful and pleasant, making sure I felt welcomed and answering my questions patiently. Nikkis knowledge about the products was impressive, and she helped me find exactly what I was looking for. Thanks to her, I left the store satisfied with my purchase. I highly recommend Artisan Vapor and will definitely be returning.
Every time I come here it is such a great experience! Nikki has been helping me find everything I need. She is very knowledgeable and friendly. She has even given me suggestions that end up working a lot better than what I was originally coming in for!! I found my new smoke shop!
They are so helpful every time and its a, really nice place that feels like a classy and comfortable place! Mikayla provided great customer service!
Kyle and Mikayla helped us out tremendously and were very kind and helpful in finding us what we needed. I definitely recommend this store its full of sweet and kind people :)
Great selection! Wonderful service from Nikki and Kyle, kept a smile on my face and got me exactly what i needed! Will definitely be back.
Overall this vape shop has a really good feel right when you walk in. The vibe and the decor is welcoming and the bar is a cool concept for a vape shop. The products are a tiny bit more pricy than normal which you should expect when you see the word Artisan on the sign but thats not a huge problem. The staff here are the friendliest people Ive ever met at a vape store. They are super nice and very knowledgeable about their products, but the owner. The owner seems to be there pretty often and when she is, you will notice the difference. Not entirely sure if its the owner or the manager but Ive been coming here for about a year now and every time she is there she gives the customers ugly looks. Not just me but everyone Ive seen walk in. She lets out a big sigh every time I walk in, even when theres an employee there to help me, she lets out these sighs and rolls her eyes every time someone walks in. And if there isnt an employee working, good luck. Her customer service is just about as helpful as her eye rolling. She has a really bad tone combined with a lot of attitude and she rushes you to leave as quickly as she can. Its sad because this store has everything I like from products to the aesthetic of the store but it keeps being ruined by one person. Ive been coming here consistently because it is so convenient and close to where I live but Im no longer coming back. Ive had my last draw with the owner and Id rather deal with a drive than let her ruin my day again. I feel bad for the employees because while it looks like they enjoy their job they always seem to be scared of her. She yells at them often and she is very aggressive towards everyone. I didnt see it at first but now its impossible to ignore. It finally makes sense why I never see people hanging out in there or sitting at the bar. Why would you when the OWNER doesnt want you there.
Had a great experience with Nikki today. She really knows her products and helped me find a vape that I really like!! 😊10/10 would highly recommend!!
Everyone that works here is super friendly and helpful! Aidan has been a great person to talk to and very knowledgable of all the items in the store. 10/10 would recommend.
Nikki helped me find everything I needed. She goes above and beyond for the guest. Love this place. Will be back for nikki.
Hunter and Nikki are awesome and friendly. Clean store with a good selection.Edit to only add, I was surprised to me another Hunter.
Came in with a busted mod and Peter did not disappoint. Amazing service, amazing product knowledge, and great recommendations. Def earned a new customer today!
Mikayla was so sweet and helped us choose the best products for my arthritis pain! Definitely recommend!
Love this vape shop! Hunter and Nikki are so friendly and always helps me to find different vapes that I enjoy. The vibes are immaculate.
Went to pick up some cartridges for my vape, the manager/sales associate. Ashley was so helpful and knowledgeable. What products do? What? Whats best for what Im looking for is that she was very professional but super friendly it came off natural. I felt very comfortable and confident in the stores ability to fulfill. My experience to the fullest of expertise I will be back because the customer service from Ashley was amazing. She wasnt pushy. She wasnt trying to sell something to you. I think she was really trying to help me.
Aiden was super knowledgeable and friendly. 100 percent ask for him. This is the best shop in town.
I just found out my friend was told from here the other day. I called and asked why but the other employee working doesnteven know they say it was an order from the gm, but its not jade. This store is going downhill since jade left. Whoever this new gm is is not good for the company if I find out where jade works after this will have all of my and my friends business
Nikki and Mikayla did a fantastic job helping me and my boyfriend find what we are looking for today!! Thank you girls🥰
Nikki is a literal queen, best kindest quickest service ive ever had, she deserves a raise!
Amanda is wonderful and does her best to give you all the information she can about vapes and the flavors. I will continue to come here to get anything for my vape knowing I am in good hands with her and her staff.
Nikki is awesome, directed me to what I was needing very quickly. Highly recommend this store
Hunter and Peter were crazy helpful and keep a great vibe in the shop. Very cool atmosphere
As someone who struggles with bad sleep, Nikki did an excellent job pointing me in the right direction and offered some products to help target that. :)
Been shopping here for years and always had great service, Nikki was very helpful today
Stopped here while on vacation to grab a vape. Mikayla really helped me out. Great service.
Nikki was amazing! She helped me find exactly what I needed.
Called in to make sure what I wanted was there, they put them to the side until I made it in to grab! Very nice looking inside as well! I’ll be back. 😁
Nikki helped us and answered all our questions patiently. Thanks for great service!
Nikki and Mikayla were the best! Definitely will be coming back
This place was very welcoming and nikki had great customer service to help me find which product I was look for.
I always have a great experience here! The staff is always knowledgeable about their products. I won’t go anywhere else.
Nikki was very helpful in finding what I needed. And gave me advice on products.
Nikki and kyle they help me get my new vape! This store is really awesome. They alway have what I need. Great service
Nikki helped me in getting a new vape today that i love!! thank u nikki for the recommendation 🥹
Great customer service. Aidan helped me find the perfect pod and juices to try.
Outstanding. Customer serviceSo helpful. Kyle W. Thank you for. your help if u want to stop smoking or just get a great flavor of juice this is the place u be impressed and leaving with a smileDankeschön
Amazing prices! Amazing Staff! Will shop again :))
Always a great experience here! Thank you, Kyle Karina, and Joge for answering all of my questions!
Jorge was very helpful and loved your location! Will definitely be returning
This vape store was the only one that had what I needed and amanda was very helpful and professional. I will only be getting my Vapes at her store on north west loop.
Awesome service came in with lots of question Aidan was huge help!!! Highly recommend!
Nikki had great service! Will be back again thanks to Nikki!
Aidan was very helpful and knowledgeable. Great experience. Will be back
Nikki was very helpful and I am happy with the service and hospitality today as always!!😁
Popped in while out of town and was able to find a new kratom products Im excited to try!
Mikayla was so helpful with finding us the perfect goody for a relaxing night!!
Said Hello and helped me as I walked. Polite, knowledgable, and helpful. Had exactly what I needed!
Excellent customer serviceBest selection of juices. I preferred the hard Virginia blend. They got you, go by give them try. Glad I did
Nikki had great service while assisting me today! 🤍
Stop here for your vape needs, always good service. Stop in and see Nikki and say hello
Everytime I come in here I am warmly greeted and they are always so helpful. Appreciate all the help Amanda gives me!
Always a friendly staff and very helpful. Good pricing as well!
Kyle was great help! Great selection, very clean store! Will come back again
Nikki helped me today! Amazing service!
Mikayla was so sweet and helpful, gave me options to choose from✨🖤
Nikki was great she helped me out and got me exactly what I was look for!
Aidan was super helpful and knowledgeable! Definitely will be returning.
Great service, free coffee.Great variety of juices and vapes and if they don’t have it, they can order it for you.Thank you very much. I will be coming back as soon as I run out of my juice and coils.Happy holidays everybody.
Karina always has a wonderful attitude and always gives me great flavor suggestions!!
Staff is always friendly, knowledgeable, and super helpful. This is my go-to store for anything vape related.
Aidan was very helpful! Thank you for the help and good customer service
Great shop with great customer service. Worth coming to
Nikki had great service helping me find a vape disposable!
Artisan vape is. Nikki is one of the best employees there
Best place to shop at, great deals and great customer service
Great experience! Great customer service!
Nikki was so friendly and helped me find exactly what I needed!
If they dont have what you need, they will order and call when it arrives. Friendly staff. Amanda is the best, she even might remember your phone number.
Kyle & Nicky have great service explained everything on the products perfectly
Nikki was so informative!!! Love this shop!
Great service, friendly staff. thanks you hunter
Ashley was super helpful and really nice!Definitely becoming a repeat customer
Nikki and Hunter were amazing and incredibly helpful
Nikki had great service and told me everything I needed to know
Mikayla and Nikki were incredibly helpful !
Nikki was very helpful! Coming back for sure.
Awesome Shop! Been coming here weekly for almost 2 years and the team they have right now is amazing. Phoenix, Stewart, and Donovan all know their stuff and have great customer service. Overall they have great service, great atmosphere, and great people!
Nikki was very helpful! Highly recommended!
Nikki provided a very courteous and professional service
Always have what I need. Staff is great
Nikki and kyle theyre very polite theyre alway on time!!!!
Very nice dispensary shop, Nikki was very helpful
I love this place so much, I drive from Boerne every couple of weeks and spend $200-$300 each visit. My husband and I stock up on Grapelicious because it is delicious! My last 2 purchases of juice (5 bottles and 7 bottles) have tasted so awful( HORRIBLE) they were unvapeable. Im not sure what has happened but were devastated. It was a miracle that we quit smoking. Now we are stuck with 15 bottles of of vape juice we cant vape due to the change. Thats $ 17.99 a bottle. The staff at the Hubner location ( young man)and Jade the manager have always been amazing!! Please resolve this issue so we can return and dont have to find a new shop.
Aiden was really helpful and knowledgeable about products.
This store is amazing! The staff are so knowledgeable and so welcoming! So many great products to choose from!
Amanda was a major help when it came to assisting me in picking out a disposable. So many flavors and such a large selection! Thank you again!
Mikayla was so helpful and friendly,!
Nikki was great she knew exactly what I needed
Great place and overall selection.
Absolutely amazing selection of products with incredible staff who are extremely personable and very knowledgeable on their selection.The atmosphere passes the vibe check and this will be my go to spotThe only negative is I can’t rate more than 5 stars. 10 out of 10 will definitely come again
Excellent customer service. Just went in here for the first time and Dorian was great in helping me out with getting new coils and a new juice. He knew his product based on my preferences I told him about. You can try all juices they have which is rare in most shops. As you try, he has a little board to place the tanks of the flavors you like, dislike, on the fence about. I thought it was very organized. Price point is decent for the area.
Great place for juice and coils. They charge less for the same coils I get elsewhere, their juices are cheaper than other places, and the people there are nice to talk to. Theyre more set on making others feel comfortable than selling the products. Their testing methods are better organized, as well. Ive been loyal to a different store for a couple years, and I think I found my new store to be loyal to.
Brittany is an exceptional manager. She is going above and beyond to provide services through delivery during this pandemic. I was without extra coils for my tank and not only did she deliver them, she went out of her way to order them because they werent in stock. Would highly recommend this location.
Nikki was helpful in quickly getting what I needed!
Aidan was great definitely coming back💪🏽💯🔥
Nikki was amazing and had great service!
Awesome place Nikki great help !
While visiting family i came to this store for vape juice. I young man named i believe Stewart was kind of enough to help us out. He was so helpful, knowledgable and kind. I enjoyed my cotten candy vape from here. 10/10 great atmosphere and lay out. easy shopping.
Best shop hands down. Came in to check out the place, guy behind the counter had his hands full with myself and another customer when someone walked in asking for help with a faulty button on a device. Guy welcomed him and troubleshooted the device on the spot while he tended everyone else at the same time effortlessly. Took care of everyone, fixed the guys mod and I felt at home. Definitely my go to shop from now on!
Excellent selection and customer service is beyond compare. I never remember what kind of coils I need or what juice selection I like best. The staff is always helpful and funny. I won’t go anywhere else!!!
Amazing people!!!!! Extremely helpful and kind. I absolutely recommend this place!!
Nikki was great!!! Thank you.
Awesome store! Corey was very helpful and nice. Great customer service
I have just met an amazing, beautiful, and eccentric woman whom provided the best customer service. She was the most knowledgable person about her craft I have spoken with out of any vapor shop Ive been to. I was so impressed and smitten, if she would have recommended sominila poisoning I probably would have bought it.
Great service & pricing! Brittney was a lot of help & very nice; took her time with us & just overall Amazing. Definitely will come here again next time in town! 👍🏽👍🏽
Stewart did the absolute most to help me get my favorite creamsicle mini vape up again! The flavors he suggested were spot on and everything I hoped they would be! I love the minty fruit flavor that is the iced apple! If you havent shopped here I really suggest it and say hi from me!
Great experience! Helped me out with busted batteries and advised me on battery safety. Been a few times and have met different employees each time; both were very helpful. Will be back.
Awesome 1st time experience with Vanessa! She took her time and showed me a great starter kit and an awesome juice! Would definitely recommend coming here!
Good range of products. The really only carry the best so if youre looking for clones or cheaper stuff, this isnt the shop for you. Their store brand juice is good, but Ive only tried a few flavors so I cant speak for all of them.
Updating my review. Very convenient location, and staff is always friendly. They made an excellent recommendation on replacing my vape, and it is leaps and bounds above my previous. I said I’d keep coming, and I did, and I’m glad I did. Easy shopping experience. Great selection.
Went to this place a couple of months ago and forgot to review it. Just went back for more and decided I had to leave a review this time! Dorian helped me and he answered any and all questions that had! Would highly recommend going to this place, very reasonable prices and an excellent staff!
This is my favorite store on The Citadel.Seriously, though I love this place. Everyone is very personable and helpful. Seth and Dorian especially are very patient and answer questions with a smile.
Store looks clean and the clerk was very friendly, but be careful when buying batteries. They are utterly CLUELESS about their stock. He tried to tell me that the 21700 battery had a 40 amp max range. After referencing the mooch, he wrote that it was actually rated at 24 amps and that you shouldnt run the battery more than 50 watts. If i didnt check for myself i could be faceless. Yes, I understand that is our responsibility as vapers to check our gear. But someone not as experienced could get the wrong advice and injure and maim themselves
Great service, welcoming atmosphere, and friendly staff! Well knowledgable, and helped me find a great product for a reasonable price. I will definitely be returning.
Been a loyal customer for a while but that changed today. Stopped in for coils and some juice, and was denied because I didn’t have a mask in my truck.. no disposable mask was offered. In an empty store. Would’ve been out in less than a minute.
Me and my wife came in to look at some CBD options this evening. Not knowing what to look for we were greeted by Brittany who was extremely happy to help. After being taught a few things we were able to make a selection good for us! Thank y’all a ton For the help and we will be back!!
Im coming back for MORE!Vanessa is very amazing and very knowledgeable! Prices are very fair and wont leave your wallet empty. This is officially my vape spot going forward.*Update* the prices are effing AMAZING! I literally couldnt believe a 20 piece of cotton, a pack of 48 premade coils, 3 pk of falcon coils, 810 tip and 2 bottles of juice for $70!
My favorite place ever! Service is amazing, Stewart is the best. I drive past so many shops just to come to Artisan.
I absolutely love Artisan Vapor! The staff, especially Dorian, are always so friendly and know their stuff.Great place to try out the juices and get recommendations on flavors.I recommend yall visit the bandera or Huebner spot and say HI.
Stewart is amazing! He always knows what I want and knows his stuff. Definitely highly recommend this store.
This place is really awesome. Dorian was super helpful! He helped me with coil replacement and helped me upgrade my current vape. This place has such a chill elegant vibe to it. I’ll definitely be coming back.
Had a great time at the store! Sandra was very helpful and she great knowledge about everything. Will definitely come back and spend more money
Best shop most veriety most knowledgeable staff including Katia at the bandera location! Hit em up!!
Love this place! Their prices are great and service is top notch. Definitely recommend coming here for your vape needs. Brian took the time to help me troubleshoot my previous mod. Thanks!
Nikki was excellent! Good vibes great prices.
First and foremost I am a loyal Artisan customer but today I visited the Artisan in San Antonio and I have to say the customer service was superb Jade was amazing very informative friendly and just great energy
Really great shop. Excellent customer service and they take time help choose flavors they dont try to rush you out like I have experienced at other stores. They also helped me fix my vape which other stores wouldnt even try to help.
They always have a friendly face to help you. If youre looking for a place to try new juices this is spot Id recommend. They have a good selection and are always eager to answer any questions.
Nice store to stop by very chill.I thank Xandra for the information that I never knew about. Shes the key on getting to talk about coils and ect. Overall my experience was excellent.
Great service and product line. I would recommend to anyone. The name and atmosphere suggest a higher price point but the pricing is competitive and fair.
I’m new to vaping and I came into Artisan Vapor to get a new flavor. Seth provided me with excellent service and answered all my random questions about vaping. I love having the option of trying the different flavors before purchasing. I definitely recommend this store. Great experience!
Man, this place has amazing ejuice. Clean location, super friendly staff. Something about the atmosphere at this place that I haven’t come across in any other shop in this city makes it one of a kind. Definitely a higher end shop. Worth the drive every single time. And it’s byob?! Can’t beat that.
Great selections and service
Best shop in town. Very helpful staff and always have exactly what I’m looking for. Would highly recommend for all your vape needs
Extremely helpful and courteous. Answered all my (noob) questions and helped me pick the right mod and flavors. Prices are reasonable. Will definitely be back again.
This store is amazing. By far the best shop in town with a huge selection of great flavors and devices to fit all your needs. Highly recommend this store.
Great selection of flavors and fantastic service. Ive visited a number of vape shops and this is one of the best in San Antonio. You can try most of their flavors as much as you wish for 2 dollars, or free if you buy a bottle of ejuice. They have a pool table and some chairs in the far side of the store so you can watch movies or play games. One of my favorite stores to visit with knowledgable staff, excellent flavor selection, decent atmosphere, and all around nice visits. The staff even recognized me and my friend even though Ive visited twice and my friend once. I will continue to shop here and recommend this place to anyone who is new to vaping or long time vaping.
Great prices and selection.(Edit)Britney has helped my wife and I everytime weve gone in. Shes super helpful with great recommendations.
Great shop, always super helpful & friendly. amanda is great
They are so friendly and helpful!!! This is my favorite shop, hands down! Highly recommend!
Wow ! !Completely amazed , first time buying any vape products and I walked out of here probably knowing just about everything I need to know all thanks to Xandra ( complete pro ) .After dipping for nearly 5 years , this is an awesome outlet !-great customer service-great price-great products
Usually enjoy this place, but today after picking my brother up from a week long visit to the hospital, I need to pick up some 0mg vape juice for him, since he isnt allowed to have nicotine any longer. Went in, the gentleman was very kind, so Ill not name him, let me try a few juices, liked the ones I got, and spent over 100, including tip, went to the parking lot to try said juices, and turns out it was a completely different juice, went in, and was unable to get them swapped, all I could get after spending so much money, was a 20% discount on another juice. I simply left, leaving the juices behind.
SERVICE AND QUAILTY A++ Vanessa was very knowledgeable and helped me tremendously. I wish I knew about this place sooner. I think this will be my go to store for my vape needs. A++ across the board!
10/10 will be recommending to friends
Great selection and great staff! Always very pleasant experience and wonderful customer service. Really very best shop in a Bandera.
These people are very friendly and understanding with what you need, the juice selection is the absolute bomb too!! They always have something going on and the atmosphere is sooo comfy and laid back
What a great shop, I love the choices. Over 150 flavors and lots of premiums.. definitely a must. San Antonios finest vape shop ! Very nice location.
Awesome store. A great variety of juices with great flavor and really fair prices on mods and rebuldable atomizers. The staff is really great and they provide excellent service.I
Excellent customer service. Xandra was able to help me find some not as sweet vapor choices, she was not rushed or impatient. Love this shop!!!!
Phenomenal Staff. Very helpful. Wide selection. Highly recommend!
Artisan vapor has never disappointed me! Always getting new juice and good selection of devices. Im glad I can find one in San Antonio.
First time switching over to vape and James at the Huebner location was unbelievable. I’m definitely recommending all my friends that vape and even ones that don’t. Best customer service I’ve seen in a business and will definitely be returning. James if you see this, thanks brotha !!!
Nikki was great!
Awesome place! Xandra is amazing! She was super helpful and her recommendations were great! My go-to place!!!
Best Vape shop in SA hands down. Great discounts for students, always welcoming, and never walk out feeling like I got screwed (like 80% of most shops around here).
Great Store, I have not been involved in vaping for a long time and he has treated me brilliantly, he has explained different types of vape and he has helped me to choose liquids from his wide variety. Of all the vaping shops I have visited, without a doubt the best.
Nice shop! Friendly Service, will be back! Highly recommend.
Best Vape shop in town. Friendly and professional people. Unlike H@zlesky Vape shop, where the employees are to high on drugs to help. Prices are better than other shops. Shop is always clean and inviting.
This place is very clean and very professional, good selection of flavors and devices. I highly recommend this place. Ive been to alot of shops and this one is very cool
Just discovered best artisan vapor store in bandera, excellent friendly service with top advice. Happy to have found a local dealer rather than constant.
Good prices and a crush on that girl 🥹
Best variety of salt nic mods in San Antonio. Dorian behind the counter is very knowledgeable of the products. Great store!
Staff is very knowledgeable and friendly. I can always find something new!
Thank you to the young lady that helped me today. Friendly. Excellent service. Ill be back.
Awesome set up and love the atmosphere. The staff is friendly and attentive. Must try Pink Champagne ladies 😉
Super friendly staff, fair prices, great selection: Ill be back for sure
Fantastic place to get your supplies!! Customer service is always excellent!!!!
This place is really great! Staff was really helpful and I was able to get everything I needed and wanted
Amazing place, great friendly staff, very knowledgeable. Lots premium flavors to select from. And the feel and ambience of the place is by far one of the finer places to come to when it comes to vaping.
Best vape store I go to. The staff is always so nice and helpful with juice and mod selections.
Most awaited store in San Antonio. I visited their stores in Dallas and they have a lot of amazing juices. Love their breakfast house juices.
These guys have great atmosphere and the staff is friendly. Worth checking out.
Friendly folks, happy to be at work helping people
I always get great service every time I come here. Seth is super helpful and always remembers me
I went in over two months ago to buy a small mod for work. Actually had different options compared to most places. I would like to go back if I find time since it is a bit out of the way from where I work and live.
Great atmosphere. Knowledgeable about product lines and very helpful . Will be coming back soon
This place rocks! Great environment, friendly staff, offered discounts, just an overall great experience. Definatley my new vape shop!
Super fast service was very helpfull picking out products
This is my absolute favorite smoke shop! Super friendly staff. Amazing variety of mods, tanks, coils, and juices.
Always great customer service when i come here favorite vape store in town
Honestly i can say this is the best vape shop i have ever seen very clean very friendly staff and amazing prices and discounts i highly recommend this place to the top vapors to the people who wanna quit smoking today go visit this shop and you will have no regrets
Service was great!!! Everyone was super helpful and knew exactly how to answer all of my questions!
Great service, very knowledgeable about equipment and juices available . Never had a problem finding all I need.
They always have what my fiancé gets! Such nice people too.
😍😍😍Nikki was awesome
Seth was awesome with great knowledge and great service. Would recommend coming here with all of your vaping needs!
Artisan vapor & CBD Is awesome store have always gone out of there way to help in every way to help understand and explain the products
Love this vape shop. They always have great flavors to choose from and the latest and greatest devices. Check them out!
The entire team at Artisan treat their customers like they actually care!!!! I recommend you come see these guys for all your vape needs!!!!
Got expert help from Jay. Had a lovely experience, Ill definitely be going back!
Staff is always amazing here and makes me feel like family!!
Love this place friendly staff its far from home but will still go there always
Great staff and better prices than most shops Ive found.
Great service and products. Highly recommend!